Friends Of Family Pet Memorial

Pet Cremation in Springfield, Missouri

Empathetic Staff Beautiful Urns Timely Ashes Return
Poor Communication Lack of Professionalism Inconsistent Care
4.5 74 reviews

Customer Reviews

Customer Reviews Summary

Friends of the Family Pet Memorial has received a mix of reviews, with many customers praising their compassionate service and beautiful urn options. However, some reviews highlight issues with communication and professionalism, particularly regarding timely responses and handling of remains. Overall, the service is appreciated for its emotional support during a difficult time, but there are notable concerns about consistency in customer care.

Lisa Harris

Lisa Harris

4 months ago

We are very appreciative of the work you do. When I went to our vet to pick up Dexter's remains, I was pleasantly surprised by the beautiful wooden box and kind note. Thank you.

Raven Shadows

Raven Shadows

2 years ago

If I could give them 10 stars I would. They were super sweet and sympathetic. Never called her it or her ashes as if she was just an object and not our pet. The box is beautiful and has a very sweet message attached to it. When they called to say she was ready they said "she is ready to come home". That meant the world to me.

vanessa hale

vanessa hale

a year ago

I had my bullmastiff for 17years. He was family, my big fur baby. They were so nice, caring and professional. Which brought me peace and comfort knowing they was taking care of himfor us. I dropped him off on a Friday and we had him back home with us on Tuesday. They made me happy, being to caring and timely getting my big fur baby back home to us. I would recommend them to anyone looking for a caring, loving company to take care of their fur baby. Absolutely m done an amazing job.

Karen Douglass

Karen Douglass

5 months ago

I had three of my sweet angels cremated there. They have a very beautiful box they come home in and a very special card. Thank you for your service.

Business Hours & Maps

Sunday Closed
Monday 8:00 - 17:00
Tuesday 8:00 - 17:00
Wednesday 8:00 - 17:00
Thursday 8:00 - 17:00
Friday 8:00 - 17:00
Saturday Closed