Customer Reviews Summary
Tranquil Tides Pet Aquamation is highly praised for its compassionate and professional service during difficult times of pet loss. Many customers commend Caroline and JD for their empathy, quick turnaround times, and the quality of memorial products offered, including beautiful urns and keepsakes. The facility is described as clean and inviting, making the experience more comforting for grieving pet owners.
Ashley Denney
We lost our French Bulldog Lucy very unexpectedly over a weekend and found Tranquil Tides through their glowing reviews and recommendations to use them. I am so so incredibly happy I found Caroline and JD to leave our sweet girl with. We were able to take her to their place on a Sunday and had her back home with us 3 days later. I felt so at peace leaving her in their hands for their Aquamation process. I can’t thank them enough for loving our Sissy and getting her back home to us! I have been telling everyone about Tranquil Tides and will definitely be using them again if and when the next time comes. 💕
Shane Harvey
JD and Caroline were amazing for our pups. We lost 2 pups in 6 months, and they treated MO and Sadie with the care we hoped for. They also preserved them in beautiful wooden earns and I would highly recommend them if you want to make sure your pets are taken care of as they transition to the golden fields. Thank you Carline and JD for everything you did!
Bridget Hall
When I had to put down my dog on short notice, Tranquil Tides was readily accessible and so accommodating! I am thrilled with the work they provided, and would absolutely request their services again. Thank you for your beautiful work!
Ashley Mahaney
We brought my 14 year old cat, Tracy, here who had passed over the weekend & couldn’t be more pleased. It only cost $120 for the basic aquamation but I added on $30 of extras because it was so worth it. I would’ve payed way more for these services & I do believe they undersell themselves. I can’t thank them enough for what they’ve done for us. All I wanted was to have her home even after death, and they’ve allowed that to happen for us. My kids love being able to look at their kitty’s paw prints, picture, and fur whenever they want. Thank you so much!
Ashley Denney
We lost our French Bulldog Lucy very unexpectedly over a weekend and found Tranquil Tides through their glowing reviews and recommendations to use them. I am so so incredibly happy I found Caroline and JD to leave our sweet girl with. We were able to take her to their place on a Sunday and had her back home with us 3 days later. I felt so at peace leaving her in their hands for their Aquamation process. I can’t thank them enough for loving our Sissy and getting her back home to us! I have been telling everyone about Tranquil Tides and will definitely be using them again if and when the next time comes. 💕
Shane Harvey
JD and Caroline were amazing for our pups. We lost 2 pups in 6 months, and they treated MO and Sadie with the care we hoped for. They also preserved them in beautiful wooden earns and I would highly recommend them if you want to make sure your pets are taken care of as they transition to the golden fields. Thank you Carline and JD for everything you did!
Bridget Hall
When I had to put down my dog on short notice, Tranquil Tides was readily accessible and so accommodating! I am thrilled with the work they provided, and would absolutely request their services again. Thank you for your beautiful work!
Ashley Mahaney
We brought my 14 year old cat, Tracy, here who had passed over the weekend & couldn’t be more pleased. It only cost $120 for the basic aquamation but I added on $30 of extras because it was so worth it. I would’ve payed way more for these services & I do believe they undersell themselves. I can’t thank them enough for what they’ve done for us. All I wanted was to have her home even after death, and they’ve allowed that to happen for us. My kids love being able to look at their kitty’s paw prints, picture, and fur whenever they want. Thank you so much!
Mr Spy Dad
We were very pleased with our experience at Tranquil Tides. We lost our precious cockatoo, “Baby” and Caroline was very sensitive to our grief. She explained how it would all work, left while we said goodbye.Professional and left feeling Baby would be in good hands.-Kim C.“Night Night, Baby”
Matt R
Caroline at Tranquil Tides is so wonderful and really cares about the pet parents she is helping with true compassion and empathy. She took the time to fully explain the process and go over our options with zero pressure. She took care of our cat Winston and was amazing throughout the entire process. We chose the gold urn and added on the paw print with his photo shown below. We would highly recommend Caroline for when your pet passes!
Leah Barnhart
Caroline was so helpful and nice to us in our tragic time of loosing our kitty .She was professional, caring and personable . She made the process easy during such a hard time .
Michael Hollowell
Caroline at Tranquil Tides was top tier. She was so kind and thoughtful and sincerely wants to provide the best possible service to her quests. She was very professional and took the time to explain and let us grieve the loss of our beloved Sasha.The service she provides gave us peace of mind. We felt like our Sasha was treated as a member of our family. Thank you again so much.
Cj Whitlow
Tranquil tides made our sad time of losing an animal an amazing, smooth, and positive experience. It was our first time going through this and they helped so much by explaining what exactly was going to happen and by treating Izzy with the up-most respect. Not to mention the urn box, paw print, hair sample and a couple other things to remember Izzy turned out amazing and we love it. And we now have something beautiful to look at to remember our dog. Thank you tranquil tides
Tammy Honeycutt
Caroline was so caring and compassionate during the loss of our precious Penny. It was one of the hardest things we have faced and she made it as easy as possible. We were allowed as much time to mourn as we needed. The urns at Tranquil Tides are beautiful and the options are great and the prices are very reasonable. We highly recommend them if your pet loss needs.
Sara
Sunday September 8th we had to unexpectedly put down our Sparky due to status epilepticus.The previous day my husband had been diagnosed with metastatic squamous cell carcinoma of the hypopharynx. They started scheduling feeding tube placement, teeth extraction, and CCRT but still were very certain the prognosis was poor. I just couldn't hardly contain my grief.Sparky was there for me as soon as I walked in the door, everyday. Losing my baby was bad enough, but losing him at that moment was even worse. He was my best friend. He was there at all times, right by my side. I still cannot believe he is gone.Caroline took very good care of us and had our baby returned to us in quickly. This helped me tremendously knowing I had him back.I will forever be grateful Tranquil Tides was available to us in our time of need.I just don't have the words to say how thankful I am.
Trinity Blegen
Caroline was absolutely wonderful. For such a sad time she made it smooth and handled us with care. We got our fur baby back home very fast, and he has a beautiful resting place for forever because of Tranquil Tides.
Jennifer Williams
We lost our beloved cat, Mr. Ted, and Caroline was available that afternoon for us to bring him and our two children. We are so grateful for her kindness and patience. Our children had their time to say goodbye to him. We highly recommend Tranquil Tides ❤️❤️
Miranda Herrera
I called Caroline at a sudden time in need for my sweet kitty who suddenly passed..she made the process very easy for me and was very comforting for my family. She’s created the best memory I could’ve ever asked for my family to keep our kitty in our hearts. Thank you so much. 🤍
Shannon Allen
This was a lovely experience during a rough time of saying goodbye to a loved pet. The owner made us feel comfortable and showed compassion towards myself and pet. She was quick to respond to my calls and questions. The pet urn that I chose was an engraving of my pets face. The engraving was perfect. It looked exactly like my pet and is wonderful to have their face on their urn. Plus, I chose the package with a paw print and fur capsule. This will be a great memory. I strongly recommend Tranquil Tides Pets and I will use them for any future needs.
N A (Toto)
Our beloved pet dog Toby passed away on October 2, 2024. Caroline supported and helped us during that very difficult time. She was very friendly, compassionate and professional all at the same time and indeed provided our Toby a beautiful remembrance for us. I cannot recommend enough Tranquil Tides for the services they have rendered to us.
Mary Logan
I live in St. Louis and was in Springfield, MO Father’s Day weekend, when my beautiful baby girl passed away during the night. I was referred to them through a family friend and they took care of me right away, on a Sunday!!! Caroline was very caring and provided me with all the information I needed to help me get through this process with care and with what I wanted. There was no pushing to get me to buy this or that, just what I wanted. My baby girl was shipped to me and her eternal resting place is home with me. What a wonderful job she did as well. I definitely recommend them/her!!!
Sarah Gideon
I cannot say enough about Caroline at Tranquil Tides. Absolutely the best experience at the absolute worst time. She was wonderful to work with and there is NO reason to do ANYTHING different with your pet than to go to Tranquil Tides.100 gold stars
Brittany H
Definitely recommend this business. I called them after a miscommunication with our vet about picking our sweet boy up from our home where we did in home euthanasia and they were able to leave immediately to come get him for us. They made an incredibly hard and stressful time a little easier and we are so thankful for that.We got our urn back today and I haven’t stopped looking at it. Pictures don’t do the etching justice. It’s INCREDIBLE. We got him back in 4 days when we were expecting up to 2 weeks.If you need their services, I hope you don’t, but if you do, they will give an urn that you will treasure forever. Thank you guys so much. 🖤
Susie Koerble
This is definitely a 5 star place to take your fur baby. The place is beautiful and Caroline is a very caring lady. It is such a horrible time in your life, and she makes it a little easier. The urns and boxes are really nice as well as the price, and she gives you all the time you need to tell your fur baby good bye. Definitely recommended.
Tina Demotto
If I could give Tranquil Tides 10 stars I would. When we lost our little Nikki at 16 years old, needless to say, it was devastating. We brought her to Tranquil Tides. Caroline was there & we went into the little office. We filled out paperwork and picked from the Urns Caroline had on display. She explained the Aquamation process and told us it would take 5 to 7 days. Caroline had a table draped with a navy blue skirted cloth over it & a pillow. I really loved this because we could say goodbye together & alone as Caroline stepped out. We got Nikki's ashes back in 4.5 days. We also received locks of her fur & her paw print with a sweet poem. The whole process was just so lovely during a very difficult time. I would recommend Tranquil Tides to anyone. Thank you Caroline & JD from the bottom of our hearts 💕 for caring so much for our Baby Girl🐾
Kurston
When we lost our sweet German Shepherd puppy, we didn’t know what we were going to do. When I started looking up places to take him, I found tranquil tides through their good reviews and ratings. They took good care of our baby and us at the same time! We got him back home really fast and we couldn’t be more happy to have him back with us. I would definitely recommend using tranquil tides!!
Lexi sanker
I lost my best friend of thirteen years, while I was in the hospital with my newborn. I found Tranquil Tides within minutes of her passing and they made it possible for me to make an effortless and easy decision, on how to get my beloved companion home with me once again.I'm beyond thankful for this company, they worked so fast and efficient, communicated continously throughout the process of what I wanted done with Molly and how much they sympathized her loss with me. I will always recommend their services to anyone in need.
Collin Harrell
They were very kind and considerate when we had to say goodbye to my dearest cat I had for the last 11 years. His ashes and keepsakes were ready much more quickly than was estimated. I felt like my cat was well cared for and respected here, would highly recommend.
Jennifer Sharify
I couldn’t recommend this service more. It was so hard to go through losing a family member but Tranquil Tides helped with everything I needed. She came to the house and picked up my poor dog that passed and dealt with everything so kindly. A thousand stars please call this lady if you need help with a pet that passes!
Jeanette Shaw
This was a smooth process in a difficult time. Caroline offered empathy and calm assurances. Gigi was my first adult goat to pass away unexpectedly. She was not just a goat but part of my furry family for the last 10 years. I would recommend Tranquil Tides Aquamation to anyone! Gigi is the one in the back!
Kathleen Scowden
I recently lost my pet rabbit Steven after 10 years, and Caroline was a blessing. I stumbled on her services by luck and am so relieved I did. I had never heard of the Aquamation process but Caroline was happy to explain, and provide a comforting word. She was truly wonderful and I’m very glad I chose her and her services for my sweet boy!
Tracy Camden
My niece’s 10 year pet companion and service dog, Chief, passed recently. She is a disabled Vet and Chief had been the therapy that she needed to make it through each day. He was her first dog, her lifeline, and her best friend. She wanted to give Chief the same loving care in death as she gave him in life. She asked me to take care of his cremation and bring him back home to her.I heard about Tranquil Tides Pet Aquamation from a friend and I checked out their web sight. After reading Caroline and JD’s story, I knew that I had found the right place to take Chief for his final chapter. I made an appointment and met with Caroline and I knew immediately that I had made the right decision. Caroline is a beautiful, compassionate soul. She made taking care of Chief’s final arrangements easy and heartwarming. My niece decided to go back with me, a few days later, to pick Chief up and she was so happy with how Caroline and JD took care of everything. She felt the same beautiful spirit in that place that I did. Don’t hesitate to call Caroline if you find yourself in need of this type of service. You won’t regret it. ❤️
Christine Newberry
We are forever grateful for this wonderful place. They helped us get through a very difficult time in our lives. We will forever miss our sweet boy, Hunter. Thank you Tranquil Tides for all of your help.
Garbo The Original
It's been a couple weeks since we've needed Tranquil Tides' services. They were excellent, kind, and caring. Very professional and understanding. The services they provide are fairly priced and above and beyond the average experience. We've lost a couple dogs over our lifetime and have never had so much say in how the urn was designed or created. As a graphic designer and laser engraver operator myself, I can tell you there is genuine care put into these, just like the care you and your loved one will receive here. Thank you, Caroline, for making this a much more comfortable experience than usual.
Ashley Denney
We lost our French Bulldog Lucy very unexpectedly over a weekend and found Tranquil Tides through their glowing reviews and recommendations to use them. I am so so incredibly happy I found Caroline and JD to leave our sweet girl with. We were able to take her to their place on a Sunday and had her back home with us 3 days later. I felt so at peace leaving her in their hands for their Aquamation process. I can’t thank them enough for loving our Sissy and getting her back home to us! I have been telling everyone about Tranquil Tides and will definitely be using them again if and when the next time comes. 💕
Shane Harvey
JD and Caroline were amazing for our pups. We lost 2 pups in 6 months, and they treated MO and Sadie with the care we hoped for. They also preserved them in beautiful wooden earns and I would highly recommend them if you want to make sure your pets are taken care of as they transition to the golden fields. Thank you Carline and JD for everything you did!
Bridget Hall
When I had to put down my dog on short notice, Tranquil Tides was readily accessible and so accommodating! I am thrilled with the work they provided, and would absolutely request their services again. Thank you for your beautiful work!
Ashley Mahaney
We brought my 14 year old cat, Tracy, here who had passed over the weekend & couldn’t be more pleased. It only cost $120 for the basic aquamation but I added on $30 of extras because it was so worth it. I would’ve payed way more for these services & I do believe they undersell themselves. I can’t thank them enough for what they’ve done for us. All I wanted was to have her home even after death, and they’ve allowed that to happen for us. My kids love being able to look at their kitty’s paw prints, picture, and fur whenever they want. Thank you so much!
Mr Spy Dad
We were very pleased with our experience at Tranquil Tides. We lost our precious cockatoo, “Baby” and Caroline was very sensitive to our grief. She explained how it would all work, left while we said goodbye.Professional and left feeling Baby would be in good hands.-Kim C.“Night Night, Baby”
Matt R
Caroline at Tranquil Tides is so wonderful and really cares about the pet parents she is helping with true compassion and empathy. She took the time to fully explain the process and go over our options with zero pressure. She took care of our cat Winston and was amazing throughout the entire process. We chose the gold urn and added on the paw print with his photo shown below. We would highly recommend Caroline for when your pet passes!
Leah Barnhart
Caroline was so helpful and nice to us in our tragic time of loosing our kitty .She was professional, caring and personable . She made the process easy during such a hard time .
Michael Hollowell
Caroline at Tranquil Tides was top tier. She was so kind and thoughtful and sincerely wants to provide the best possible service to her quests. She was very professional and took the time to explain and let us grieve the loss of our beloved Sasha.The service she provides gave us peace of mind. We felt like our Sasha was treated as a member of our family. Thank you again so much.
Cj Whitlow
Tranquil tides made our sad time of losing an animal an amazing, smooth, and positive experience. It was our first time going through this and they helped so much by explaining what exactly was going to happen and by treating Izzy with the up-most respect. Not to mention the urn box, paw print, hair sample and a couple other things to remember Izzy turned out amazing and we love it. And we now have something beautiful to look at to remember our dog. Thank you tranquil tides
Tammy Honeycutt
Caroline was so caring and compassionate during the loss of our precious Penny. It was one of the hardest things we have faced and she made it as easy as possible. We were allowed as much time to mourn as we needed. The urns at Tranquil Tides are beautiful and the options are great and the prices are very reasonable. We highly recommend them if your pet loss needs.
Jessica B
February 8, 2024, was a very difficult day. I came home from work to find my 185+ pound rescue Dane, Dax, had passed away. He was just shy of 8 years old. He had been a part of our family for nearly 4 years, and he will be very missed. I had a lot of trouble finding anyone to accommodate him due to his size and the time of the day. I did a quick search and found Tranquil Tides. I called, and they were able to accommodate him and even stayed a bit later due to the nature of the situation. Not only did they make a difficult day much easier, but they also created beautiful keepsakes that will help me preserve memories of my sweet boy forever and always.
She !
We had the best experience at Tranquil Tides. The environment is very inviting and calm. The turn around was exceptional and we had our Babe home in no time at all. Our family thanks you so much for taking great care of us and our fur baby.
FabWithTabb
I have never cremated a pet before but they did the best the possible could in such a terrible situation. She was very comforting and kind. Highly recommend.
Melissa Sattler
Tranquil Tides was lovely. I was not rushed and felt at ease in making my decisions. They treated my little baby with respect and were kind from start to finish. Everything was explained and set my mind at ease.
Robin Webb
When we lost our precious Bailey, Caroline at Tranquil Tides helped us get through it. So very understanding and caring. The urn they created with his photo is beautiful. So glad we used them and we highly recommend their service.
Matthew Levinson
Tranquil Tides Pets did a tremendous job in both showing care and concern for our needs after our very special member of the family left us. They provided excellent service and workmanship on the products we ordered for our Daphne in order to celebrate her life. I highly recommend this service to others as they will show the utmost respect and compassion for you and your family in these times of need. Once again thank you for all you do.
Michael Pulis
This place was amazing. They were very professional an respect of you and your fur baby. I will use this place again if and when i get another pet. They were more respectful an a little less business than the places in springfield. They treat the whole process like if they were going thru it themselves. Really good people to work with.
JOE SCHLINK
We highly recommend Tranquil Tides Pet Aquamation. Caroline was very professional, caring and compassionate. Thank you for making Annabelle’s final journey one of peace and love.
Brittany Butler
Highly recommend! Our baby Honey passed away on a weekend. Most places that handle things like this are only open throughout the week. But Tranquil Tides was open and able to get us in quickly! Carolyn was so sweet to us! It’s always nice being around others that love pets like family and understand the hurt you have from loosing a fur baby! We were told it would take 7 days, it only took 4! Hopefully we don’t have to go back anytime soon, but will definitely go to Tranquil Tides again!
Melisa Hilton
We had a peaceful experience when our 14 year old old man passed away this last month. We loved the care she took with our boy and the compassion she showed up. His urn is absolutely beautiful. Couldn’t have asked for better care. Thank you!
Sara
Sunday September 8th we had to unexpectedly put down our Sparky due to status epilepticus.The previous day my husband had been diagnosed with metastatic squamous cell carcinoma of the hypopharynx. They started scheduling feeding tube placement, teeth extraction, and CCRT but still were very certain the prognosis was poor. I just couldn't hardly contain my grief.Sparky was there for me as soon as I walked in the door, everyday. Losing my baby was bad enough, but losing him at that moment was even worse. He was my best friend. He was there at all times, right by my side. I still cannot believe he is gone.Caroline took very good care of us and had our baby returned to us in quickly. This helped me tremendously knowing I had him back.I will forever be grateful Tranquil Tides was available to us in our time of need.I just don't have the words to say how thankful I am.
Trinity Blegen
Caroline was absolutely wonderful. For such a sad time she made it smooth and handled us with care. We got our fur baby back home very fast, and he has a beautiful resting place for forever because of Tranquil Tides.
Jennifer Williams
We lost our beloved cat, Mr. Ted, and Caroline was available that afternoon for us to bring him and our two children. We are so grateful for her kindness and patience. Our children had their time to say goodbye to him. We highly recommend Tranquil Tides ❤️❤️
Miranda Herrera
I called Caroline at a sudden time in need for my sweet kitty who suddenly passed..she made the process very easy for me and was very comforting for my family. She’s created the best memory I could’ve ever asked for my family to keep our kitty in our hearts. Thank you so much. 🤍
Shannon Allen
This was a lovely experience during a rough time of saying goodbye to a loved pet. The owner made us feel comfortable and showed compassion towards myself and pet. She was quick to respond to my calls and questions. The pet urn that I chose was an engraving of my pets face. The engraving was perfect. It looked exactly like my pet and is wonderful to have their face on their urn. Plus, I chose the package with a paw print and fur capsule. This will be a great memory. I strongly recommend Tranquil Tides Pets and I will use them for any future needs.
N A (Toto)
Our beloved pet dog Toby passed away on October 2, 2024. Caroline supported and helped us during that very difficult time. She was very friendly, compassionate and professional all at the same time and indeed provided our Toby a beautiful remembrance for us. I cannot recommend enough Tranquil Tides for the services they have rendered to us.
Mary Logan
I live in St. Louis and was in Springfield, MO Father’s Day weekend, when my beautiful baby girl passed away during the night. I was referred to them through a family friend and they took care of me right away, on a Sunday!!! Caroline was very caring and provided me with all the information I needed to help me get through this process with care and with what I wanted. There was no pushing to get me to buy this or that, just what I wanted. My baby girl was shipped to me and her eternal resting place is home with me. What a wonderful job she did as well. I definitely recommend them/her!!!
Sarah Gideon
I cannot say enough about Caroline at Tranquil Tides. Absolutely the best experience at the absolute worst time. She was wonderful to work with and there is NO reason to do ANYTHING different with your pet than to go to Tranquil Tides.100 gold stars
Brittany H
Definitely recommend this business. I called them after a miscommunication with our vet about picking our sweet boy up from our home where we did in home euthanasia and they were able to leave immediately to come get him for us. They made an incredibly hard and stressful time a little easier and we are so thankful for that.We got our urn back today and I haven’t stopped looking at it. Pictures don’t do the etching justice. It’s INCREDIBLE. We got him back in 4 days when we were expecting up to 2 weeks.If you need their services, I hope you don’t, but if you do, they will give an urn that you will treasure forever. Thank you guys so much. 🖤
Susie Koerble
This is definitely a 5 star place to take your fur baby. The place is beautiful and Caroline is a very caring lady. It is such a horrible time in your life, and she makes it a little easier. The urns and boxes are really nice as well as the price, and she gives you all the time you need to tell your fur baby good bye. Definitely recommended.
C M
It was of course a sad day that I needed this service. They were very nice and made it a little easier. They went the extra mile to make sure I got what I was wanting. The final product was perfect.I will be back when the time comes for my other little buddy.Highly recommend.
Michael Sedenko
To say we are extremely pleased with Tranquil Tides would be an understatement. When our little Oliver passed away recently, Caroline was there to help. The empathy we felt from her was reassuring and comforting. From the beautiful wooden urn with a picture of Oliver etched into the wood, to the paw print with his color photo, to the glass vial with some of his hair, to the other things that were provided as memorials, to the very affordable cost, we are grateful for what Caroline and Tranquil Tides have done to help us through this time. If you lose a pet, my wife and I highly recommend letting Tranquil Tides take care of all the details.
Amanda Leigh
They were great to work with in such a hard moment. They really took care of our Lugnut and were the only place that helped with my special request. Thank you for helping lay our pup to rest.
Cindee Woods
I came home to find my sweet Ella passed away! I was shocked this was happening after a long day!! I started to research that evening and found Tranquil Tide quickly! I called to leave a message but they answered. Thank goodness for them! Very kind, professional and warm environment when I went in with Ella. I felt I left my baby with someone who really cared and I could feel at peace knowing Ella was in great hands! Thank you so much for your big kind heart! Means so much to me❤️
Michael Green
They were Wonderful, We felt they reallyCared about our Dakota.We will Never go Anywhere else !!They Offer Amenities we've never had as options before.That will keep our Dakota close to our Hearts Forever !!
Jordan Valentine
Our 12 yr old dog passed unexpectedly at home on a Sunday afternoon. We came across the Tranquil Tides website and Caroline was able accommodate us same day. On such a horrific day, she showed us kindness, compassion, and made the process as smooth as possible. Her place is very peaceful and we found comfort leaving our dog with her. The personalized wooden box for our dog’s ashes has incredible craftsmanship and we will cherish it forever. Although no one wants to be in this situation, when needed, we can’t recommend Tranquil Tides and Caroline enough.
Sandra Ferguson
I have nothing but great things to say about our experience, during a really sad and traumatic time. First, the fact Tranquil Tides is open on Saturday when everywhere else we called was closed. It took our stress away that our dog would have to be stored until a business day. 2nd, Caroline was very caring and made the process very smooth for us. We picked up our Sammies’s remains in a very nice wooden box engraved with her name and birth/death dates. She also had some other very nice choices to remember your pet. I would highly recommend.
S MCCOY
They are so nice & accommodating . Trying to make arrangements for our Marley on a holiday weekend was made 100x less stress . They took care of everything w care & compassion .
Briana Lynette
Caroline was very easy to work with. We are grateful for the experience and her sweet nature.
antonio pender
Amazing people! I would recommend anyone who is need of service to get ahold of tranquil tides they are truly the best. They will keep your loved ones living in great spirit with the way they truly embrace the remembrance of your fur baby and the tribute they make for them ❤️
Tina Demotto
If I could give Tranquil Tides 10 stars I would. When we lost our little Nikki at 16 years old, needless to say, it was devastating. We brought her to Tranquil Tides. Caroline was there & we went into the little office. We filled out paperwork and picked from the Urns Caroline had on display. She explained the Aquamation process and told us it would take 5 to 7 days. Caroline had a table draped with a navy blue skirted cloth over it & a pillow. I really loved this because we could say goodbye together & alone as Caroline stepped out. We got Nikki's ashes back in 4.5 days. We also received locks of her fur & her paw print with a sweet poem. The whole process was just so lovely during a very difficult time. I would recommend Tranquil Tides to anyone. Thank you Caroline & JD from the bottom of our hearts 💕 for caring so much for our Baby Girl🐾
Kurston
When we lost our sweet German Shepherd puppy, we didn’t know what we were going to do. When I started looking up places to take him, I found tranquil tides through their good reviews and ratings. They took good care of our baby and us at the same time! We got him back home really fast and we couldn’t be more happy to have him back with us. I would definitely recommend using tranquil tides!!
Lexi sanker
I lost my best friend of thirteen years, while I was in the hospital with my newborn. I found Tranquil Tides within minutes of her passing and they made it possible for me to make an effortless and easy decision, on how to get my beloved companion home with me once again.I'm beyond thankful for this company, they worked so fast and efficient, communicated continously throughout the process of what I wanted done with Molly and how much they sympathized her loss with me. I will always recommend their services to anyone in need.
Collin Harrell
They were very kind and considerate when we had to say goodbye to my dearest cat I had for the last 11 years. His ashes and keepsakes were ready much more quickly than was estimated. I felt like my cat was well cared for and respected here, would highly recommend.
Jennifer Sharify
I couldn’t recommend this service more. It was so hard to go through losing a family member but Tranquil Tides helped with everything I needed. She came to the house and picked up my poor dog that passed and dealt with everything so kindly. A thousand stars please call this lady if you need help with a pet that passes!
Jeanette Shaw
This was a smooth process in a difficult time. Caroline offered empathy and calm assurances. Gigi was my first adult goat to pass away unexpectedly. She was not just a goat but part of my furry family for the last 10 years. I would recommend Tranquil Tides Aquamation to anyone! Gigi is the one in the back!
Kathleen Scowden
I recently lost my pet rabbit Steven after 10 years, and Caroline was a blessing. I stumbled on her services by luck and am so relieved I did. I had never heard of the Aquamation process but Caroline was happy to explain, and provide a comforting word. She was truly wonderful and I’m very glad I chose her and her services for my sweet boy!
Tracy Camden
My niece’s 10 year pet companion and service dog, Chief, passed recently. She is a disabled Vet and Chief had been the therapy that she needed to make it through each day. He was her first dog, her lifeline, and her best friend. She wanted to give Chief the same loving care in death as she gave him in life. She asked me to take care of his cremation and bring him back home to her.I heard about Tranquil Tides Pet Aquamation from a friend and I checked out their web sight. After reading Caroline and JD’s story, I knew that I had found the right place to take Chief for his final chapter. I made an appointment and met with Caroline and I knew immediately that I had made the right decision. Caroline is a beautiful, compassionate soul. She made taking care of Chief’s final arrangements easy and heartwarming. My niece decided to go back with me, a few days later, to pick Chief up and she was so happy with how Caroline and JD took care of everything. She felt the same beautiful spirit in that place that I did. Don’t hesitate to call Caroline if you find yourself in need of this type of service. You won’t regret it. ❤️
Christine Newberry
We are forever grateful for this wonderful place. They helped us get through a very difficult time in our lives. We will forever miss our sweet boy, Hunter. Thank you Tranquil Tides for all of your help.
Garbo The Original
It's been a couple weeks since we've needed Tranquil Tides' services. They were excellent, kind, and caring. Very professional and understanding. The services they provide are fairly priced and above and beyond the average experience. We've lost a couple dogs over our lifetime and have never had so much say in how the urn was designed or created. As a graphic designer and laser engraver operator myself, I can tell you there is genuine care put into these, just like the care you and your loved one will receive here. Thank you, Caroline, for making this a much more comfortable experience than usual.
cmus712c “Mike”
I knew the time had come to let my buddy go. I called Tranquil Tides just before Luka's final Vet appointment, and was told to bring him up just after. Losing my best friend was not easy, but Caroline was gentle and compassionate when explaining the process. She asked that I send a picture to her and I sent two for her to choose from. Three days later Caroline called and said Luka was ready to go home...the results were shocking and amazing! So Luka is home now and the memorium that Tranquil Tides created has help ease the raw emotion of loss. Thank You, Tranqil Tides I will always recommend your services.Mike
Iciminda Moore
We were very grateful our vet recommended this wonderful place for our special dog Ivonka. Very professional very understanding and did an amazing and wonderful job thank you again and I will always recommend and use again for all our needs
Tim Zook
Tranquil Tides went above and beyond for us. She was having issues with Rockys picture and took the time to make sure it was perfect before we picked up his ashes. I would recommend them to anyone looking for a remembrance of there fur baby.
Brianna Stowers
They were truly our saving grace when we needed someone most. They showed our pet respect and honored his memory well. I recommend them to anyone in need
Dan Stoner
I lost my Service Dog, Matty, on Monday. Today (Friday), I was able to pick up her remains from Tranquil Tides. I'd love to extend a heart filled THANK YOU for everything that they did, from the dignified transfer of remains, how her pictured was laser engraved onto her urn, and even how I was greeted this morning. They even managed to even bring a smile to my face, which I certainly didn't think would happen today. I strongly recommend using their services when you're in need.
Elbert kim an
Tranquil Tides Pet Aquamation accommodated our needs in a very timely and professional manner. Caroline was super friendly and answered all of our questions as this was the first time we've had to deal with the loss of a Pet/Family member. They are very cost efficient and Eco friendly compared to some of the other options. Their services exceeded our expectations. I would recommend them to all.
Kerry Preble
Caroline was wonderful during a very difficult time for our family. Our Ellie passed on a Saturday and she was able to see us that same morning and took care of all the details with caring and compassion. We now have keepsakes that will last forever or our precious pup. Thank you!Kerry and Jim
diane lipscomb
We had wonderful experience for a tragedy. Carolyn met us immediately and was soo very responsive and compassionate. Charley was ready soo quickly and the various products wonderful! So lucky to have had their services to remember Charley
Norman Tucker
They were amazing and came out in 15 minutes. This our sweet Sophie passed
CHARLES “CHIP” WOYNER
We lost our SASHA-BINX after a difficult health issue. We brought her to Caroline and felt comfortable with her and the services they provide. We needed to feel the kindness and respect Caroline showed us and Sasha. We are so greatful for this help during our hurt.
Jessica B
February 8, 2024, was a very difficult day. I came home from work to find my 185+ pound rescue Dane, Dax, had passed away. He was just shy of 8 years old. He had been a part of our family for nearly 4 years, and he will be very missed. I had a lot of trouble finding anyone to accommodate him due to his size and the time of the day. I did a quick search and found Tranquil Tides. I called, and they were able to accommodate him and even stayed a bit later due to the nature of the situation. Not only did they make a difficult day much easier, but they also created beautiful keepsakes that will help me preserve memories of my sweet boy forever and always.
She !
We had the best experience at Tranquil Tides. The environment is very inviting and calm. The turn around was exceptional and we had our Babe home in no time at all. Our family thanks you so much for taking great care of us and our fur baby.
FabWithTabb
I have never cremated a pet before but they did the best the possible could in such a terrible situation. She was very comforting and kind. Highly recommend.
Melissa Sattler
Tranquil Tides was lovely. I was not rushed and felt at ease in making my decisions. They treated my little baby with respect and were kind from start to finish. Everything was explained and set my mind at ease.
Robin Webb
When we lost our precious Bailey, Caroline at Tranquil Tides helped us get through it. So very understanding and caring. The urn they created with his photo is beautiful. So glad we used them and we highly recommend their service.
Matthew Levinson
Tranquil Tides Pets did a tremendous job in both showing care and concern for our needs after our very special member of the family left us. They provided excellent service and workmanship on the products we ordered for our Daphne in order to celebrate her life. I highly recommend this service to others as they will show the utmost respect and compassion for you and your family in these times of need. Once again thank you for all you do.
Michael Pulis
This place was amazing. They were very professional an respect of you and your fur baby. I will use this place again if and when i get another pet. They were more respectful an a little less business than the places in springfield. They treat the whole process like if they were going thru it themselves. Really good people to work with.
JOE SCHLINK
We highly recommend Tranquil Tides Pet Aquamation. Caroline was very professional, caring and compassionate. Thank you for making Annabelle’s final journey one of peace and love.
Brittany Butler
Highly recommend! Our baby Honey passed away on a weekend. Most places that handle things like this are only open throughout the week. But Tranquil Tides was open and able to get us in quickly! Carolyn was so sweet to us! It’s always nice being around others that love pets like family and understand the hurt you have from loosing a fur baby! We were told it would take 7 days, it only took 4! Hopefully we don’t have to go back anytime soon, but will definitely go to Tranquil Tides again!
Melisa Hilton
We had a peaceful experience when our 14 year old old man passed away this last month. We loved the care she took with our boy and the compassion she showed up. His urn is absolutely beautiful. Couldn’t have asked for better care. Thank you!
Erica Hartley
We lost our beloved family Great Dane and Tranquil Tides helped make this hard time a little easier. They came and picked up Jax from our house for us. All we had to do was give them our favorite picture of him. Caroline and Jd were very personable and comforting through the whole process. Seeing Jax’s face on his earn made the process worth it.
Greg Lambert
So nice to have pet lovers running a pet related business like this. I can be sure they have my pet’s best interest at heart. Caroline and JD are so personable they make you feel like family and such a joy to work with. Also, to have a needed service like theirs so Eco-friendly is awesome! Highly recommended.
Forest Swisher
During this extremely emotional, sensitive time, the lady who came to pick up my best friend was professional and extremely comforting, explaining everything clearly and answering questions with patience. While there are cheaper options available, I must recommend this easy and gentle process to anyone in the Springfield area.
James Perry
Caroline is the only choice in pet cremation. She makes a really difficult situation easier on you and your family by considering your grief and treating your beloved pet with grace and dignity. We will use her again when the unfortunate day comes. The keepsakes and pet mementos are completely worth it.
Estelle Peterson
The urn with Callie's picture on it was magnificent. I will treasure it forever. Caroline and JD were so nice during our visit and I would highly recommend their service.
Ginger Kurt
Absolutely amazing to work with!!! They met us after hours to take our baby into care. They had our baby back to us quickly and the memorabilia that was included is something we will treasure forever!
Vandee DeVore
Caroline and JD are very caring and can help you through the difficult time of losing your fur baby. The aquamation process is innovative and environmentally friendly. Highly recommend their thoughtful service.
Kelsey Drew
I am so glad I went with the water cremation instead of fire cremation. Tranquil Tides was so pleasant to work with and made the process easier on our hearts. I loved the picture of Betsy she engraved on the urn.
Samantha Chudomelka
So grateful this service exists. Caroline was so kind and understanding through such a hard time, and made sure to make a difficult process as comfortable as possible. Would absolutely recommend to anyone going through a loss.
shawn Morgan
Very professional, relaxing atmosphere. Highly recommend to anyone looking for a peaceful send off. The urn box brought tears of happiness to my family
C M
It was of course a sad day that I needed this service. They were very nice and made it a little easier. They went the extra mile to make sure I got what I was wanting. The final product was perfect.I will be back when the time comes for my other little buddy.Highly recommend.
Michael Sedenko
To say we are extremely pleased with Tranquil Tides would be an understatement. When our little Oliver passed away recently, Caroline was there to help. The empathy we felt from her was reassuring and comforting. From the beautiful wooden urn with a picture of Oliver etched into the wood, to the paw print with his color photo, to the glass vial with some of his hair, to the other things that were provided as memorials, to the very affordable cost, we are grateful for what Caroline and Tranquil Tides have done to help us through this time. If you lose a pet, my wife and I highly recommend letting Tranquil Tides take care of all the details.
Amanda Leigh
They were great to work with in such a hard moment. They really took care of our Lugnut and were the only place that helped with my special request. Thank you for helping lay our pup to rest.
Cindee Woods
I came home to find my sweet Ella passed away! I was shocked this was happening after a long day!! I started to research that evening and found Tranquil Tide quickly! I called to leave a message but they answered. Thank goodness for them! Very kind, professional and warm environment when I went in with Ella. I felt I left my baby with someone who really cared and I could feel at peace knowing Ella was in great hands! Thank you so much for your big kind heart! Means so much to me❤️
Michael Green
They were Wonderful, We felt they reallyCared about our Dakota.We will Never go Anywhere else !!They Offer Amenities we've never had as options before.That will keep our Dakota close to our Hearts Forever !!
Jordan Valentine
Our 12 yr old dog passed unexpectedly at home on a Sunday afternoon. We came across the Tranquil Tides website and Caroline was able accommodate us same day. On such a horrific day, she showed us kindness, compassion, and made the process as smooth as possible. Her place is very peaceful and we found comfort leaving our dog with her. The personalized wooden box for our dog’s ashes has incredible craftsmanship and we will cherish it forever. Although no one wants to be in this situation, when needed, we can’t recommend Tranquil Tides and Caroline enough.
Sandra Ferguson
I have nothing but great things to say about our experience, during a really sad and traumatic time. First, the fact Tranquil Tides is open on Saturday when everywhere else we called was closed. It took our stress away that our dog would have to be stored until a business day. 2nd, Caroline was very caring and made the process very smooth for us. We picked up our Sammies’s remains in a very nice wooden box engraved with her name and birth/death dates. She also had some other very nice choices to remember your pet. I would highly recommend.
S MCCOY
They are so nice & accommodating . Trying to make arrangements for our Marley on a holiday weekend was made 100x less stress . They took care of everything w care & compassion .
Briana Lynette
Caroline was very easy to work with. We are grateful for the experience and her sweet nature.
antonio pender
Amazing people! I would recommend anyone who is need of service to get ahold of tranquil tides they are truly the best. They will keep your loved ones living in great spirit with the way they truly embrace the remembrance of your fur baby and the tribute they make for them ❤️
Daniela
This place showed my little buddy love and respect. You guys are truly sweet and amazing. Thank you buddy's home in his beautiful urn highly recommend this place. I miss him so much he was like my child
Christa Godley
This was more then I could have asked for so cute and well put together and the best way me and my husband can still have her around.
Cynthia Von Black
Great! Great! GREAT!So glad found this place a quick scenic driveSouthwest of Springfield & Got No Frillspackage for our rather tall & large beagle //~☆ Beagley-B Beaglesworth ☆~Sad but had to done :-(Caroline & JD just the tops & with great layoutfor their work from Tranquil Tides Websiteall is described & details handled with careto help you understand the process ofAquamation. You'll be very comfortablethat you chose this for your fURRY Pal.Our furry pal who left us JAN 26 2024Not forgotten an Angel 😇who still walks with us!!
Jessica Taylor
Caroline is awesome my sweet indie passed away that day and had no idea what to do with my indie I called her almost time of closing and she said to bring her out so we jumped in the truck mind u we live by I-44 and Glenstone we made it thank u
A Day (none)
Absolutely wonderful. They took care of my Zoey. I was so thankful for the whole process in a heartbreaking moment.
Arianna Blair
Absolutely amazing! Definitely recommend ❤️ They were so caring and did an amazing job with our best friend.
Blake Wright
Wonderful job taking care of my hedgehog after he passed. Would recommend to anyone and use their services again with my other pets.
Melissa Tucker
I was very impressed with the box that had the etching of my fur baby Mack a Boston terrier they did a terrific job etching his likeness on the box I picked out
Betty Stout
The lady was very sincere and understood.I was very distrut and upset about my Dog
Eileen Hartley
Seeing the picture of Oscar the Grouch on his urn was so touching. I couldn't have asked for a better way to remember him. Thank you so much.
cmus712c “Mike”
I knew the time had come to let my buddy go. I called Tranquil Tides just before Luka's final Vet appointment, and was told to bring him up just after. Losing my best friend was not easy, but Caroline was gentle and compassionate when explaining the process. She asked that I send a picture to her and I sent two for her to choose from. Three days later Caroline called and said Luka was ready to go home...the results were shocking and amazing! So Luka is home now and the memorium that Tranquil Tides created has help ease the raw emotion of loss. Thank You, Tranqil Tides I will always recommend your services.Mike
Iciminda Moore
We were very grateful our vet recommended this wonderful place for our special dog Ivonka. Very professional very understanding and did an amazing and wonderful job thank you again and I will always recommend and use again for all our needs
Tim Zook
Tranquil Tides went above and beyond for us. She was having issues with Rockys picture and took the time to make sure it was perfect before we picked up his ashes. I would recommend them to anyone looking for a remembrance of there fur baby.
Brianna Stowers
They were truly our saving grace when we needed someone most. They showed our pet respect and honored his memory well. I recommend them to anyone in need
Dan Stoner
I lost my Service Dog, Matty, on Monday. Today (Friday), I was able to pick up her remains from Tranquil Tides. I'd love to extend a heart filled THANK YOU for everything that they did, from the dignified transfer of remains, how her pictured was laser engraved onto her urn, and even how I was greeted this morning. They even managed to even bring a smile to my face, which I certainly didn't think would happen today. I strongly recommend using their services when you're in need.
Elbert kim an
Tranquil Tides Pet Aquamation accommodated our needs in a very timely and professional manner. Caroline was super friendly and answered all of our questions as this was the first time we've had to deal with the loss of a Pet/Family member. They are very cost efficient and Eco friendly compared to some of the other options. Their services exceeded our expectations. I would recommend them to all.
Kerry Preble
Caroline was wonderful during a very difficult time for our family. Our Ellie passed on a Saturday and she was able to see us that same morning and took care of all the details with caring and compassion. We now have keepsakes that will last forever or our precious pup. Thank you!Kerry and Jim
diane lipscomb
We had wonderful experience for a tragedy. Carolyn met us immediately and was soo very responsive and compassionate. Charley was ready soo quickly and the various products wonderful! So lucky to have had their services to remember Charley
Norman Tucker
They were amazing and came out in 15 minutes. This our sweet Sophie passed
CHARLES “CHIP” WOYNER
We lost our SASHA-BINX after a difficult health issue. We brought her to Caroline and felt comfortable with her and the services they provide. We needed to feel the kindness and respect Caroline showed us and Sasha. We are so greatful for this help during our hurt.
Eric Delzell
I could not recommend the service more highly!
Grace Young
Above and beyond expectations. Thank you for everything
Alicia Martinez-Dennis
john williams
michelle nelson
Kay