Pethaven Memorial & Crematory, LLC

Pet Cremation in Hattiesburg, Mississippi

Kind Staff: Compassionate and understanding service. Quick Ashes: Fast return of ashes, often within 24 hours. Clear Pricing: Reasonable and transparent costs.
Poor Communication: Difficulty reaching staff for arrangements. Lack of Empathy: Insensitivity noted in staff interactions. Limited Options: Disappointment in unavailable memorial choices.
4.3 12 reviews

Customer Reviews

Customer Reviews Summary

Pethaven Memorial & Crematory has received mixed reviews from customers. Many appreciate the compassionate service and quick return of ashes, highlighting the staff's kindness during difficult times. However, some customers have expressed frustration over communication issues and perceived insensitivity from staff, particularly regarding the handling of memorial options.

Natalie May

Natalie May

3 years ago

We got our Violet back home for the last time today. I am thankful to the animal clinic for arranging the cremation. And thank you to the staff at Pethaven for doing the work you do. Being able to keep Violet with us is such a comfort.

John R. Harrington

John R. Harrington

a year ago

We used Pet Haven to cremate Winston, my dog of 12 years. My wife and I called and emailed for 3 days trying to speak with someone about having a clay paw print made. No one would call us back or communicate with us. By the time we got a response they had already cremated Winston, so now I cannot get a paw print made. When I spoke with the lady on the phone, she said it was our fault because we did not call them (which is a lie). I explained that we called multiple times and even emailed but got no response. She half-heartedly “apologized” and then HUNG UP on me. Do not trust these people with your fur babies. All they want is your money.

Angie Gamberella

Angie Gamberella

2 years ago

When my best friend and baby of almost 13 years suffered 2 strokes within 4 months time and was left with zero quality of life and was suffering I was then faced with the heartbreaking decision to end her pain peacefully by having her put to sleep. The entire process was unfortunately not peacefully for my baby. When I reached out to Pethaven memorial & crematory I was understandably upset( nothing they did)I explained what was going on. I was treated with kindness and compassion. This wonderful woman addressed my problem and resolved it right then! The staff there got my baby, took care of her and had her back to me in less than 24 hours. I highly recommend them in your time of sorrow and I'm extremely grateful to them.

Donna O'Connell

Donna O'Connell

2 years ago

These people are AMAZING! They treated me and my baby with the utmost kindness and compassion. I'm disabled and wouldn't be able to pay for two days and they graciously helped me anyway. I'm going to be meeting with them to make arrangements for myself. I highly recommend them in your time of grief. Thank you again to all of you and God bless you.

Business Hours & Maps

Sunday Closed
Monday 8:00 - 16:00
Tuesday 8:00 - 16:00
Wednesday 8:00 - 16:00
Thursday 8:00 - 16:00
Friday 8:00 - 16:00
Saturday Closed