Heavenly Paws Pet Cremation/ Euthanasia

Pet Cremation in St Cloud, Minnesota

Individual Cremation Compassionate Service Speedy Ashes Return
Transparent Pricing Service Improvement Pick-up Issues
4.7 54 reviews

Customer Reviews

Customer Reviews Summary

Heavenly Paws is highly praised for its compassionate service and professionalism during difficult times of pet loss. Many reviews highlight the kindness and support provided by Peggy and Dr. Sam, particularly during in-home euthanasia and cremation services. However, there are some concerns regarding transparency in pricing and certain practices that some customers found insensitive.

Melissa Sanders

Melissa Sanders

2 months ago

We lost our young cat almost two weeks ago very unexpectedly and called Peggy for a cremation. She was lovely and kind, but a few things rubbed me the wrong way long enough to prompt me to leave a review, which I have never done. I understand that this is a business, but we were asked if we wanted any other memorabilia 3 times by Peggy. Once on the phone immediately after scheduling, and twice in person. Losing a pet unexpectedly is horrific, and feeling like you are being sold more things for profit during that process was frustrating and insensitive. Additionally, she asked if we wanted some of our cats hair to keep. We said yes, thinking that this would be done before the cremation privately. Instead, without warning only days after our pet passed away, she opened the box that she was in and started to cut the hair off of her. For some reason, the lack of explanation and bedside manner was traumatizing and should be noted in the future. Grief is not the same for everyone, but I don’t think many owners would appreciate this act happening without even asking. Once again, Peggy was not rude or unpleasant, just unaware. We are grateful to heavenly paws, and just want to see them do better!

Fran Barr

Fran Barr

a year ago

If I could give Peggy and Dr. Sam 10 stars, I would. It s been 7 months since the love of our lives was euthanized on his bed surrounded by his loved ones. I have tried to send this review, but every time I think of our Huck, I get very sad and must refocus on the present positives. Peggy and Dr. Sam, I can't imagine getting through the difficult moments with anyone else.Peggy checked in with me every week after I contacted her about this service to see how we and Huck were doing. When we knew it was time, she managed to get Dr. Sam that same night. You provide exemplary, yet affordable care at this difficult time.Thank you. πŸ’ž

Jeanne Rosolowski

Jeanne Rosolowski

6 months ago

I want to thank the staff for being so kind and compassionate to my friend whose dog passed this morning. Super sad the vet wouldn’t help him pass with less pain. You helped my friend to allowed her pup to be taken care of properly with no judgment. Thank you again for being kind. Cooper Bradley you were the best boy.

Lori Kiraly

Lori Kiraly

4 years ago

Five stars isn't enough for Heavenly Paws! Peggy and Dr Sam were absolutely amazing and made the process so peaceful and stress free from beginning to end for us and our 13 year old Westie Crissy. I truly can't thank them enough! Having the home euthanasia was not only much easier on our Crissy but also her litter mate Bob because he was able to be by her side and see that she was no longer with us. ❀ 🐾 🌈

Business Hours & Maps

Sunday 10:00 - 15:00
Monday 8:00 - 19:00
Tuesday 8:00 - 19:00
Wednesday 8:00 - 19:00
Thursday 8:00 - 19:00
Friday 8:00 - 19:00
Saturday 9:00 - 17:00