Customer Reviews Summary
Life Tails Pet Cremation has received overwhelmingly positive reviews for their compassionate and professional service during a difficult time. Many customers praised the staff for their kindness, understanding, and the personalized memorials they provided for their pets. The facility is noted for its clean and respectful environment, making it a trusted choice for pet owners in need of cremation services.
Lindsay Bailey
We lost our precious 19 year old cat early this past Sunday morning. To say we were devastated is an understatement but we contacted Life Tails and Joe graciously met us early on a Sunday morning. He was kind and compassionate and gave me a little extra time to say a final goodbye to my sweet girl. We were contacted a couple days later to let us know she was ready to come home. A snow storm was rolling in and I wouldn't have made it to get her before they closed for the day. Brett offered to go above and beyond and brought her to me at work because "she needed to be back home with her momma" 😭. He brought her to me, gave me a big hug and let a stranger sob on his shoulder in the middle of a blizzard. Never in my life have I seen such care, kindness and compassion from a complete stranger. Thank you so very much, Brett, Joe and the rest of the staff at Life Tails. You have no idea how much this meant to me after having the worst week of my life. Thank you for taking such good care of not only my baby, but also her parents ❤️
Rhoda david
Thank you so much Brett and Amy from LifeTails who took such good care of our Baby Bella. They were very kind and compassionate. I highly recommend them.
Amy Meyer
I could not be happier with the care and professionalism of Life Tails Pet Cremation. Brett Wilson-Ambrose included a personal note, sharing his condolences, and this brought me comfort in knowing our sweet Hazel was in caring hands. The box is stunning and will forever be cherished in our family's home. Thank you for the Lifetails tribute as well. We are at peace. Thank you, Brett and Lifetails Cremation.
Brenda Shaw
Very professional and caring. We were devastated over the loss of our 14 year old ESA Dog/family member Tyson. At 110 lbs he was a large loveable fur baby. He was handled with gentleness and dignity when we took him to Life Tales. We appreciated all the services offered and would use them again if needed.
Lindsay Bailey
We lost our precious 19 year old cat early this past Sunday morning. To say we were devastated is an understatement but we contacted Life Tails and Joe graciously met us early on a Sunday morning. He was kind and compassionate and gave me a little extra time to say a final goodbye to my sweet girl. We were contacted a couple days later to let us know she was ready to come home. A snow storm was rolling in and I wouldn't have made it to get her before they closed for the day. Brett offered to go above and beyond and brought her to me at work because "she needed to be back home with her momma" 😭. He brought her to me, gave me a big hug and let a stranger sob on his shoulder in the middle of a blizzard. Never in my life have I seen such care, kindness and compassion from a complete stranger. Thank you so very much, Brett, Joe and the rest of the staff at Life Tails. You have no idea how much this meant to me after having the worst week of my life. Thank you for taking such good care of not only my baby, but also her parents ❤️
Rhoda david
Thank you so much Brett and Amy from LifeTails who took such good care of our Baby Bella. They were very kind and compassionate. I highly recommend them.
Amy Meyer
I could not be happier with the care and professionalism of Life Tails Pet Cremation. Brett Wilson-Ambrose included a personal note, sharing his condolences, and this brought me comfort in knowing our sweet Hazel was in caring hands. The box is stunning and will forever be cherished in our family's home. Thank you for the Lifetails tribute as well. We are at peace. Thank you, Brett and Lifetails Cremation.
Brenda Shaw
Very professional and caring. We were devastated over the loss of our 14 year old ESA Dog/family member Tyson. At 110 lbs he was a large loveable fur baby. He was handled with gentleness and dignity when we took him to Life Tales. We appreciated all the services offered and would use them again if needed.
Flower Wild
I lost my precious 21 year old cat Mario on 12/31/23. Even though it was a holiday, they met me there to take him in. They were very kind and helpful in assisting me through the process. I picked him up today and everything was beautiful. I also got his paw prints done and they came back just perfect! I am very thankful and appreciative to everyone who helped me!!! Thank you so very much for taking stellar care of my baby!!! God bless you! 🙏
Rebecca Higgins (Becca)
We had an appointment scheduled with another funeral home to have our cat cremated, but when we arrived no one was there to help us. We called Life Tails and they were able to take her in immediately, saving us a lot of panic. The process was easy and a lot less expensive than we thought. Her caretakers were respectful and kind, they made us feel like they cared about her too. We also really appreciated the frequent updates about the cremation, urn, and name plate status. When it was time to pick her up, it was quick and we were given a tote bag to carry her urn in. We can't thank Life Tails enough for saving us when we didn't know where to go, and making us feel warm and welcome. Thank you so much for caring for our baby.
Kristen Hyland
They gave my cat as much love and respect as they do for their human clientele. The life tail was a sweet touch that is unique to this service. All my questions were answered I never felt rushed or pressured into 'buying up'. When it came time to bring my cat home, I was able to sit down with the staff member who asked me about him and allowed me to share my memories and videos of my furry family member. Again, I never felt rushed even if it went past 5pm. Thanks for making such a dark day a little easier to manage.
Tabatha A Hampton
The staff at Betzler Funeral Home (Life Tails Pet Cremation) handled the final arrangements for our beloved family member BoBo when he recently passed unexpectedly. Obviously I was not in a good emotional place when we brought him in, however, the staff was so kind, patient and assured us that BoBo would be handled with the utmost care. They explained their process in detail in order to put our minds at ease that his remains would not be mixed with others during the cremation. Although I miss my little buddy more than words can express, it helped lessen the stress knowing that he was cared for in a capacity of genuine care and respect. The urn was beautiful and the life story was written just as I had wished. His paw print keepsake I hold dear to my heart. I will not hesitate to contact them in the future if we were to unfortunately lose another beloved family member.
Daniela Watkins
Amazing place! Staff were extremely friendly and helpful! They cremated our pet and did a wonderful job! The life tailz story they did with pictures was beautiful and well said, the urn was gorgeous. I highly recommend them!
Zack June
I've been meaning to write this reviewOn July 10th, 2023 I had to make arrangements for my 23 year old ferocious lady beast Dr. Chim RichaldsNobody slipped the memo that 14 years after rescuing an old ornery cat she would actually age. Her timelessness became a star trait.She lived in 4 states and 16 cities, from the olympic mountains of Washington, the foothills of southern Oregon, and the inside of every business I built. Her last years were spent in the forests of Van Buren county and she truly lived her dream.I'm a larger man at 6'1" 215lbs, and being heavily tattooed with permanent gold teeth forces alot of assumptions about me. I spent days prior without sleeping trying to make her as comfortable as possible until that monday when we could visit the hospital as she was begging me for help.By the time we made to life tales, she had been in my arms for the last few hours of her life and I certainly wasn't clean or presentable and hadn't slept in 48 hours.I'm only mentioning these last few paragraphs to put in context how well we were treated.I had requested a cremation so we could drive coast to coast and bury one of her whiskers at sunrise and sunset, and they were not only very helpful,understanding, but got her ready for me early to help.Thank you for treating us with dignityAnd to Brett personally thank you, here is a picture of Dr. Chim just a few months earlier as promised
Den
We are so grateful that Life Tails Pet Cremation was an end of life option for our little dog Rose. Life Tails responded quickly to our loss. They provided a caring, quality service. I uploaded Rose’s photos and life narrative to the Life Tails website. They did an excellent job organizing those pictures around Rose’s written life story. Life Tails created a beautiful photo keep sake to display, in addition to Rose’s rosewood urn. Our special family member is home once again, thanks to Life Tails. Den & Deb
kaleigh Shoup
Brett took special care of our Sophie girl and was a pleasure to work with to bring our fur baby home. You could tell they work with such care and love, thank you so much for making this hard time bearable. You made a difference to us and we appreciate you guys.
Gloria Lopez
I first want to say, I didn't know we have any place here in Kalamazoo for pet cremation. I'm so happy a co worker told me about your facility and all that offers for those we love when is time to pass. I still cry often for my little Rocky that passed at almost 19 yrs of age, so many great memories. I miss him very much. Life Tails from the first phone call, coming in to bring him and then to pick him up the care we received is outstanding. very profesional and understanding. Thank you so much to Brett and all the staff for all you did for me & Rocky !
Nahbee Heerdt
We had an unexpected goodbye when we had to put down our dog last week, but Life Tails was there when we needed it the most. They took such wonderful care of our fur member as if he were their own. Their services are top notch and truly wonderful people!
Jan Gibes
Patrick took great care of my dog Moo. He treated her as of she was his dog. He wrote an absolutely amazing life remembrance of a much loved pup. The experience here is incredibly caring, understanding and respectful.
Brittani Torrey
We put down our beloved 14 year old dog on 11/29. It was one of the hardest days of my life and I am still a wreck over it. Brett met us outside and talked with my husband and I while I cried and wailed uncontrollably. He didn't rush us and was so compassionate. The life tail put together was perfect and such a touching tribute to her. My husband picked her up today and this was the best way to honor our sweet Nemas memory. Thank you for making this unimaginable loss a little easier. Would absolutely use them in the future.
Ondrea Fuller
They provided excellent care to my family when our sweet fur baby Bella of 12 years passed away. I would definitely recommend their services to anyone who has experienced a loss of their beloved pet.
Melissa Lindahl
They took great care of helping me with my kitty after she passed definitely will go again if it comes to that with my next pet
Sharon Sue Hawthorne
We have had the loving service for 2 of our sweet girls (cockers) and now... here in February of 2023... when our 13 year old Betsy died in her sleep Joe came as quickly as possible to pick her up. He was so gentle & tender....he respected that we thought of our Betsy as family in every way and he was just so kind through our tears. Never once did he show any impatience. He treated our dear little soul Betsy just as if she would have belonged to him. We highly recommend Life Tails in your time of need....we cannot speak highly enough of their service and their staff.
Anthony Trivisonno
It's hard for me to find the words to explain my appreciation and gratitude for Life Tails and the staff!!! When my dog ( Giuseppe ) my best friend, died at 4 am...they were actually there when i called. They stayed on the phone with me while I sobbed like a baby for awhile and consoled me. After I pulled myself together we made arrangements to get Giuseppe to them for cremation. They handle him and me with such care that i can never thank them enough for!!! This was one of the hardest thing for me and they stood right by me every second with open arms and warm words!!! The life story they put together about Giuseppe was spot on and beautiful. I will always be thankful for everyone here!!!THANK YOU!!!
Jennifer Kedziora
Life Tails made the loss of my beloved dog a great experience. I had the ashes back to me within days. My dog had to be put down on Monday afternoon and I had her ashes back to me by Wednesday evening. All the staff were very professional and kind. No hidden cost. I highly recommend.
Brandie Brooks
Life Tails took very good care of our fur baby! Defiantly recommend them. And they did it in a timely manner. Thank you!! ❤️
Seely Rotigel
I have worked with this company for about 30 years now and cannot recommend them more highly! Professional, very caring, sincere and gentle. Love Brett who just returned my own dog to us.
Jodi YOUNGER
The fact that they were so gentle and not forceful to choose any package was so amazing. They were patient and kept us in the loop with the whole process. The story they put together from just the questions was so touching and made the tears fall even more. I cannot than in them enough for what they did and how compassionate they were with the process. Thank you so much
Emilee
Life Tails made an incredibly difficult time a small bit easier. You can tell that the staff really care about and understand what you're going through. Everything from the way they handle phone calls, to the kindness they show in person, helped me to feel more at ease when leaving my cat with them. They were incredibly accommodating and treated my pet with all the respect I hoped for.The price here is notably a bit higher than some other places, but I absolutely think it is worth it if you can afford it. They track everything from the moment you walk in the door so you can be sure to get your beloved pet back, and even their most affordable option comes with a beautiful urn and a touching memorial. I can't recommend them enough.
Kim McFadden
They were very helpful and kind during my loss. They did a wonderful job with Bubby and wrote a wonderful story about his life.. Will use them again when the time comes.
Kay DG
I highly recommend Life Tails. I saw their brochure at our vet several years ago and knew who we would be going with at the final time. They tag your pet from beginning to end, so you know for certain the ashes you receive are your pets.The staff is so professional and treated our precious pet with dignity and respect. They are pet parents, too, so they understand our love for our furbaby. We placed her in a nice box and kissed her and pet her and said or final goodbyes. My little Sienna means the whole world to me.Ellie is their therapy dog and she did her job well in offering comfort to us. My husband said "I needed that" as we both enjoyed talking to her and petting her and we even gave her a treat from the treat jar (she was well deserving of it).My little girl Sienna...
Heather Barton
I would 100% recommend life tails if you are wanting your pet cremated. My dogs are my babies; they mean the world to me. Life tails staff is so thoughtful when it comes to your pets. I had my Maizie euthanized on October 11 later in the evening. They came in special for us to drop Maizie off to them. I appreciate that so much. I love that they type up life tail about your pet. That is so awesome. When I saw Maizie's I starting balling. I love it so much. Thank you guys so much for everything. I really appreciate everything you have done.
Mandy
Took very good care of my dog Junior, Good Prices for excellent services. Would highly recommend if your family pet has passed.They were caring, comforting, and they made it less stressful! Thank you for all you did Life Tails Pet Cremation! My dog is now at peace and back home with us!
twinkle 520
I am so glad I chose this place for my beloved cat to be cremated. Joe was very accommodating and professional. Their services are exceptional and I knew my cat was in a safe place and in good hands. They did a great job in making a life tail for my cat out of the few questions I answered. Knowing my cat was well taken care of after she passed, makes it a bit easier to deal with the loss.
Lindsay Bailey
We lost our precious 19 year old cat early this past Sunday morning. To say we were devastated is an understatement but we contacted Life Tails and Joe graciously met us early on a Sunday morning. He was kind and compassionate and gave me a little extra time to say a final goodbye to my sweet girl. We were contacted a couple days later to let us know she was ready to come home. A snow storm was rolling in and I wouldn't have made it to get her before they closed for the day. Brett offered to go above and beyond and brought her to me at work because "she needed to be back home with her momma" 😭. He brought her to me, gave me a big hug and let a stranger sob on his shoulder in the middle of a blizzard. Never in my life have I seen such care, kindness and compassion from a complete stranger. Thank you so very much, Brett, Joe and the rest of the staff at Life Tails. You have no idea how much this meant to me after having the worst week of my life. Thank you for taking such good care of not only my baby, but also her parents ❤️
Rhoda david
Thank you so much Brett and Amy from LifeTails who took such good care of our Baby Bella. They were very kind and compassionate. I highly recommend them.
Amy Meyer
I could not be happier with the care and professionalism of Life Tails Pet Cremation. Brett Wilson-Ambrose included a personal note, sharing his condolences, and this brought me comfort in knowing our sweet Hazel was in caring hands. The box is stunning and will forever be cherished in our family's home. Thank you for the Lifetails tribute as well. We are at peace. Thank you, Brett and Lifetails Cremation.
Brenda Shaw
Very professional and caring. We were devastated over the loss of our 14 year old ESA Dog/family member Tyson. At 110 lbs he was a large loveable fur baby. He was handled with gentleness and dignity when we took him to Life Tales. We appreciated all the services offered and would use them again if needed.
Flower Wild
I lost my precious 21 year old cat Mario on 12/31/23. Even though it was a holiday, they met me there to take him in. They were very kind and helpful in assisting me through the process. I picked him up today and everything was beautiful. I also got his paw prints done and they came back just perfect! I am very thankful and appreciative to everyone who helped me!!! Thank you so very much for taking stellar care of my baby!!! God bless you! 🙏
Rebecca Higgins (Becca)
We had an appointment scheduled with another funeral home to have our cat cremated, but when we arrived no one was there to help us. We called Life Tails and they were able to take her in immediately, saving us a lot of panic. The process was easy and a lot less expensive than we thought. Her caretakers were respectful and kind, they made us feel like they cared about her too. We also really appreciated the frequent updates about the cremation, urn, and name plate status. When it was time to pick her up, it was quick and we were given a tote bag to carry her urn in. We can't thank Life Tails enough for saving us when we didn't know where to go, and making us feel warm and welcome. Thank you so much for caring for our baby.
Kristen Hyland
They gave my cat as much love and respect as they do for their human clientele. The life tail was a sweet touch that is unique to this service. All my questions were answered I never felt rushed or pressured into 'buying up'. When it came time to bring my cat home, I was able to sit down with the staff member who asked me about him and allowed me to share my memories and videos of my furry family member. Again, I never felt rushed even if it went past 5pm. Thanks for making such a dark day a little easier to manage.
Tabatha A Hampton
The staff at Betzler Funeral Home (Life Tails Pet Cremation) handled the final arrangements for our beloved family member BoBo when he recently passed unexpectedly. Obviously I was not in a good emotional place when we brought him in, however, the staff was so kind, patient and assured us that BoBo would be handled with the utmost care. They explained their process in detail in order to put our minds at ease that his remains would not be mixed with others during the cremation. Although I miss my little buddy more than words can express, it helped lessen the stress knowing that he was cared for in a capacity of genuine care and respect. The urn was beautiful and the life story was written just as I had wished. His paw print keepsake I hold dear to my heart. I will not hesitate to contact them in the future if we were to unfortunately lose another beloved family member.
Daniela Watkins
Amazing place! Staff were extremely friendly and helpful! They cremated our pet and did a wonderful job! The life tailz story they did with pictures was beautiful and well said, the urn was gorgeous. I highly recommend them!
Zack June
I've been meaning to write this reviewOn July 10th, 2023 I had to make arrangements for my 23 year old ferocious lady beast Dr. Chim RichaldsNobody slipped the memo that 14 years after rescuing an old ornery cat she would actually age. Her timelessness became a star trait.She lived in 4 states and 16 cities, from the olympic mountains of Washington, the foothills of southern Oregon, and the inside of every business I built. Her last years were spent in the forests of Van Buren county and she truly lived her dream.I'm a larger man at 6'1" 215lbs, and being heavily tattooed with permanent gold teeth forces alot of assumptions about me. I spent days prior without sleeping trying to make her as comfortable as possible until that monday when we could visit the hospital as she was begging me for help.By the time we made to life tales, she had been in my arms for the last few hours of her life and I certainly wasn't clean or presentable and hadn't slept in 48 hours.I'm only mentioning these last few paragraphs to put in context how well we were treated.I had requested a cremation so we could drive coast to coast and bury one of her whiskers at sunrise and sunset, and they were not only very helpful,understanding, but got her ready for me early to help.Thank you for treating us with dignityAnd to Brett personally thank you, here is a picture of Dr. Chim just a few months earlier as promised
Alyssa Woodwyk
I called Life Tails in an emergency situation when my 7 mo. puppy passed away suddenly and unexpectedly at home on a Saturday morning. I had no idea where to go or who to call and felt a bit frantic, but the gentleman I spoke with explained the options for me, expressed his remorse for my loss, and left me feeling at ease with the next steps for my pup. Everybody I encountered in the process was extremely kind and helpful and treated me and my pup with respect. Highly recommended.
John Smith
As the Dad of a household who just lost our family dog of 11 years, I can't express what a wonderful service Life Tails provides. We knew our Macie was nearing her end and I got both the responsibility of calling the vet to schedule putting her to sleep, and figuring everything else out, like what to do right after we all just said goodbye and watched her pass away. Thankfully I'd already called Life Tails and could just comfort my family knowing they'd be there to get her and would treat her with the respect we wanted through her cremation and delivery back to us in a beautiful, custom engraved urn.The owners and employees of Life Tails are true animal lovers and it shows.
Sue Putt
Our dear Henry passed away unexpectedly in our home in the early evening. Patrick made a special trip into town and waited until we arrived with Henry's remains. We were treated with great compassion and Henry' was treated in a very dignified manner. I am so thankful we have a place like Life Tails Pet Cremation that understands the deep profound loss one feels when losing a beloved pet and gives our grief the respect and compassion it deserves.
Tia Engelby
From the moment we spoke to someone on the phone, to picking up our sweet boy, every single person has been incredibly sensitive and kind. When they picked him up from our home, they knelt down, gave him a pet on the shoulder, and used his name the entire time. It gave us comfort knowing he was in such great hands.Thank you all for doing what you do!
Allison Hart-Young
We recently lost our beloved Benny and Life Tails was lovely in helping us with his memorial. We've chosen Life Tails because they are thoughtful and caring.
Tracy Monroe
Dasher was and still is my baby boy. He was not a dog to me he was family. He enjoyed life and deserves the best and life tails did that for him. They were awesome in our worst time of our life. They treated Dasher and us with respect and care and I cannot thank them enough.
Gene Wheeler
They are very respectful and handle your beloved pet with the utmost respect care. Your appointment will be completely private and confidential, with just you, your pet, and a funeral home worker, where they'll explain the process with you concisely.
Lin Lovrenovic
Very happy with the services received through Life Tails. From the first phone call they were very understanding of the loss I was dealing with and accommodating with all my questions and needs. My Mr. Rose lived in style and went out in style with the help of Life Tails.
Sabrina Osburn
We lost our big bear early Sunday morning. I was a hot mess when I called Lifetails to get more information about their services early afternoon on Sunday. They let me know that the staff that is in charge of cremation and arrangements would be in monday to give me more information. Within 20 minutes (on Sunday!) I received a call back from the director who went through their process with me, answered all of my questions and was so willing to accommodate whatever we needed to put Koda to rest.We opted to deliver our dog to them ourselves so we could get some closure. Lifetails supplied us with a container to pick him up, as well as a secondary option should he not fit in their largest container. We dropped him off Monday at 3pm, and expected to get him back either Thursday or Friday. On Tuesday we received a call that Koda was ready to go home. Everyone there was so kind and they did a amazing job accommodating my special request for a few ink paw prints as well as a clay one.I would highly recommend them to everyone and am so thankful to all that were involved in getting Koda home to us as soon as possible!
Mandy
Phenomenal. They treated our 15 year old dog/best friend/baby with the dignity and respect she and we deserved. Every person we interacted with understood our grief and approached us with sympathy. Would highly recommend to any grieving pet parent.
Den
We are so grateful that Life Tails Pet Cremation was an end of life option for our little dog Rose. Life Tails responded quickly to our loss. They provided a caring, quality service. I uploaded Rose’s photos and life narrative to the Life Tails website. They did an excellent job organizing those pictures around Rose’s written life story. Life Tails created a beautiful photo keep sake to display, in addition to Rose’s rosewood urn. Our special family member is home once again, thanks to Life Tails. Den & Deb
kaleigh Shoup
Brett took special care of our Sophie girl and was a pleasure to work with to bring our fur baby home. You could tell they work with such care and love, thank you so much for making this hard time bearable. You made a difference to us and we appreciate you guys.
Gloria Lopez
I first want to say, I didn't know we have any place here in Kalamazoo for pet cremation. I'm so happy a co worker told me about your facility and all that offers for those we love when is time to pass. I still cry often for my little Rocky that passed at almost 19 yrs of age, so many great memories. I miss him very much. Life Tails from the first phone call, coming in to bring him and then to pick him up the care we received is outstanding. very profesional and understanding. Thank you so much to Brett and all the staff for all you did for me & Rocky !
Nahbee Heerdt
We had an unexpected goodbye when we had to put down our dog last week, but Life Tails was there when we needed it the most. They took such wonderful care of our fur member as if he were their own. Their services are top notch and truly wonderful people!
Jan Gibes
Patrick took great care of my dog Moo. He treated her as of she was his dog. He wrote an absolutely amazing life remembrance of a much loved pup. The experience here is incredibly caring, understanding and respectful.
Brittani Torrey
We put down our beloved 14 year old dog on 11/29. It was one of the hardest days of my life and I am still a wreck over it. Brett met us outside and talked with my husband and I while I cried and wailed uncontrollably. He didn't rush us and was so compassionate. The life tail put together was perfect and such a touching tribute to her. My husband picked her up today and this was the best way to honor our sweet Nemas memory. Thank you for making this unimaginable loss a little easier. Would absolutely use them in the future.
Ondrea Fuller
They provided excellent care to my family when our sweet fur baby Bella of 12 years passed away. I would definitely recommend their services to anyone who has experienced a loss of their beloved pet.
Melissa Lindahl
They took great care of helping me with my kitty after she passed definitely will go again if it comes to that with my next pet
Sharon Sue Hawthorne
We have had the loving service for 2 of our sweet girls (cockers) and now... here in February of 2023... when our 13 year old Betsy died in her sleep Joe came as quickly as possible to pick her up. He was so gentle & tender....he respected that we thought of our Betsy as family in every way and he was just so kind through our tears. Never once did he show any impatience. He treated our dear little soul Betsy just as if she would have belonged to him. We highly recommend Life Tails in your time of need....we cannot speak highly enough of their service and their staff.
Anthony Trivisonno
It's hard for me to find the words to explain my appreciation and gratitude for Life Tails and the staff!!! When my dog ( Giuseppe ) my best friend, died at 4 am...they were actually there when i called. They stayed on the phone with me while I sobbed like a baby for awhile and consoled me. After I pulled myself together we made arrangements to get Giuseppe to them for cremation. They handle him and me with such care that i can never thank them enough for!!! This was one of the hardest thing for me and they stood right by me every second with open arms and warm words!!! The life story they put together about Giuseppe was spot on and beautiful. I will always be thankful for everyone here!!!THANK YOU!!!
Deb Herring
Precious Pets/LifeTails have taken care of four of our beloved Greyhounds over the last twenty years. The caring compassion shown each time was no different for these four legged family members than for our human family and friends they assisted with.Highly recommended.
Natalie Nickel
Absolutely amazing service and very kind people. Took very good care of our dog after he passed.
Jed Monroe
Dasher wasn't a dog he was familyAfter 16 years he deserved the best and Life Tails provided everything we could hope for.They took the time to help us through this very hard time in are lifeWhat they wrote described him perfectly
Jackie Tennyson
When our cat Rizzo died, they were a recommendation for pet cremation. Staff is very friendly, helpful, and respectful. Cremation packages are a great value for the price. Best of all, the ashes are bagged with a metal ID tag, so you are guaranteed to receive your pet's ashes and nobody else's pet's ashes.
shannon landers
What started out as one of the worst days of my life, was made bearable by these friendly, compassionate, professional individuals. Patrick came to our home and I was instantly made to feel reassured and calm. Thank you doesn't begin to scratch the surface!! I will be HIGHLY recommending this company to anyone and everyone that I know.
Roman Robles
Thank You Life Tails/Brett for taking such good care of our precious dog, Beau.Nancy & Roman
Tammi Horn
You were so kind and compassionate helping us through the loss of our Meg. Your services were very professional and you even came to pick her up on a Saturday. The special keepsakes mean so much too!
Deborah Gillam
I was very pleased with the service here. I got Koda back quickly and in a beautiful container. His clay paw print was very nice also. I will recommend you to my friends.
Casey Damon
We lost our beloved lab, they were so kind and affordable really took care of him and us. If we need to we would use themAgain!! 10/10
David Mckinley
Life Tails Pet Cremation there Amazing , they treated us with the utmost respect ,and with the military respect deserved for our Kalie
Jennifer Kedziora
Life Tails made the loss of my beloved dog a great experience. I had the ashes back to me within days. My dog had to be put down on Monday afternoon and I had her ashes back to me by Wednesday evening. All the staff were very professional and kind. No hidden cost. I highly recommend.
Brandie Brooks
Life Tails took very good care of our fur baby! Defiantly recommend them. And they did it in a timely manner. Thank you!! ❤️
Seely Rotigel
I have worked with this company for about 30 years now and cannot recommend them more highly! Professional, very caring, sincere and gentle. Love Brett who just returned my own dog to us.
Jodi YOUNGER
The fact that they were so gentle and not forceful to choose any package was so amazing. They were patient and kept us in the loop with the whole process. The story they put together from just the questions was so touching and made the tears fall even more. I cannot than in them enough for what they did and how compassionate they were with the process. Thank you so much
Emilee
Life Tails made an incredibly difficult time a small bit easier. You can tell that the staff really care about and understand what you're going through. Everything from the way they handle phone calls, to the kindness they show in person, helped me to feel more at ease when leaving my cat with them. They were incredibly accommodating and treated my pet with all the respect I hoped for.The price here is notably a bit higher than some other places, but I absolutely think it is worth it if you can afford it. They track everything from the moment you walk in the door so you can be sure to get your beloved pet back, and even their most affordable option comes with a beautiful urn and a touching memorial. I can't recommend them enough.
Kim McFadden
They were very helpful and kind during my loss. They did a wonderful job with Bubby and wrote a wonderful story about his life.. Will use them again when the time comes.
Kay DG
I highly recommend Life Tails. I saw their brochure at our vet several years ago and knew who we would be going with at the final time. They tag your pet from beginning to end, so you know for certain the ashes you receive are your pets.The staff is so professional and treated our precious pet with dignity and respect. They are pet parents, too, so they understand our love for our furbaby. We placed her in a nice box and kissed her and pet her and said or final goodbyes. My little Sienna means the whole world to me.Ellie is their therapy dog and she did her job well in offering comfort to us. My husband said "I needed that" as we both enjoyed talking to her and petting her and we even gave her a treat from the treat jar (she was well deserving of it).My little girl Sienna...
Heather Barton
I would 100% recommend life tails if you are wanting your pet cremated. My dogs are my babies; they mean the world to me. Life tails staff is so thoughtful when it comes to your pets. I had my Maizie euthanized on October 11 later in the evening. They came in special for us to drop Maizie off to them. I appreciate that so much. I love that they type up life tail about your pet. That is so awesome. When I saw Maizie's I starting balling. I love it so much. Thank you guys so much for everything. I really appreciate everything you have done.
Mandy
Took very good care of my dog Junior, Good Prices for excellent services. Would highly recommend if your family pet has passed.They were caring, comforting, and they made it less stressful! Thank you for all you did Life Tails Pet Cremation! My dog is now at peace and back home with us!
twinkle 520
I am so glad I chose this place for my beloved cat to be cremated. Joe was very accommodating and professional. Their services are exceptional and I knew my cat was in a safe place and in good hands. They did a great job in making a life tail for my cat out of the few questions I answered. Knowing my cat was well taken care of after she passed, makes it a bit easier to deal with the loss.
Susan Augustine
I HAD A GREAT EXPERIENCE WITH LIFE TAILS CREMATION FOR MY CAT SHEEBA. THEY WERE VERY UNDERSTANDING AND SYMPATHETIC TO MY SITUATION. THEY ARE A ONE OF A KIND PLACE. THEY DON'T USE PLASTIC BAGS AND TRACK YOUR PET WITH NUMBERED IDENTIFICATION TAG SO YOU KNOW YOU AREN'T GETTING SCAMMED. I WOULD HIGHLY RECOMMEND THEM.THE STAFF THERE IS GREAT. THEY LOVE ANIMALS AND I WOULD DO BUSINESS WITH THEM AGAIN.
Noël Seymour
Thanks so much for caring for Winnie in October 2019! You guys did an amazing job and I felt like Winnie was very honored!
Lissette Perez
Very caring and professional. Have used them know for my two loved kitties who crossed the rainbow bridge. Could not recommend more.
Melissa Ewing
Patrick was very helpful, understanding, and caring when helping our family chose the best memorial for our dog Tallie.
Jose Orozco
True pet lovers and care for your loss. So very glad our Trooper Joe went there. Located at Betzler Funeral home property on Stadium Drive.
Red Barn Cat Clinic
Wonderful, kind, careful staff at Lifetails took gentle and loving care of cremating our dear Mr. Stripes Whistle-Purr. Thank you❤️
heath Tyler
They took really good care of our Alli .
Joseph Torok
This is an amazing service, they are the most kind and caring people I have ever known. This is the only way to go when a pet passes.
Tiff Yarbrough
They were very kind and respectful during our difficult time. They were always professional.
Alan Miller
Very compassionate. I was grateful for this service.
Alyssa Woodwyk
I called Life Tails in an emergency situation when my 7 mo. puppy passed away suddenly and unexpectedly at home on a Saturday morning. I had no idea where to go or who to call and felt a bit frantic, but the gentleman I spoke with explained the options for me, expressed his remorse for my loss, and left me feeling at ease with the next steps for my pup. Everybody I encountered in the process was extremely kind and helpful and treated me and my pup with respect. Highly recommended.
John Smith
As the Dad of a household who just lost our family dog of 11 years, I can't express what a wonderful service Life Tails provides. We knew our Macie was nearing her end and I got both the responsibility of calling the vet to schedule putting her to sleep, and figuring everything else out, like what to do right after we all just said goodbye and watched her pass away. Thankfully I'd already called Life Tails and could just comfort my family knowing they'd be there to get her and would treat her with the respect we wanted through her cremation and delivery back to us in a beautiful, custom engraved urn.The owners and employees of Life Tails are true animal lovers and it shows.
Sue Putt
Our dear Henry passed away unexpectedly in our home in the early evening. Patrick made a special trip into town and waited until we arrived with Henry's remains. We were treated with great compassion and Henry' was treated in a very dignified manner. I am so thankful we have a place like Life Tails Pet Cremation that understands the deep profound loss one feels when losing a beloved pet and gives our grief the respect and compassion it deserves.
Tia Engelby
From the moment we spoke to someone on the phone, to picking up our sweet boy, every single person has been incredibly sensitive and kind. When they picked him up from our home, they knelt down, gave him a pet on the shoulder, and used his name the entire time. It gave us comfort knowing he was in such great hands.Thank you all for doing what you do!
Allison Hart-Young
We recently lost our beloved Benny and Life Tails was lovely in helping us with his memorial. We've chosen Life Tails because they are thoughtful and caring.
Tracy Monroe
Dasher was and still is my baby boy. He was not a dog to me he was family. He enjoyed life and deserves the best and life tails did that for him. They were awesome in our worst time of our life. They treated Dasher and us with respect and care and I cannot thank them enough.
Gene Wheeler
They are very respectful and handle your beloved pet with the utmost respect care. Your appointment will be completely private and confidential, with just you, your pet, and a funeral home worker, where they'll explain the process with you concisely.
Lin Lovrenovic
Very happy with the services received through Life Tails. From the first phone call they were very understanding of the loss I was dealing with and accommodating with all my questions and needs. My Mr. Rose lived in style and went out in style with the help of Life Tails.
Sabrina Osburn
We lost our big bear early Sunday morning. I was a hot mess when I called Lifetails to get more information about their services early afternoon on Sunday. They let me know that the staff that is in charge of cremation and arrangements would be in monday to give me more information. Within 20 minutes (on Sunday!) I received a call back from the director who went through their process with me, answered all of my questions and was so willing to accommodate whatever we needed to put Koda to rest.We opted to deliver our dog to them ourselves so we could get some closure. Lifetails supplied us with a container to pick him up, as well as a secondary option should he not fit in their largest container. We dropped him off Monday at 3pm, and expected to get him back either Thursday or Friday. On Tuesday we received a call that Koda was ready to go home. Everyone there was so kind and they did a amazing job accommodating my special request for a few ink paw prints as well as a clay one.I would highly recommend them to everyone and am so thankful to all that were involved in getting Koda home to us as soon as possible!
Mandy
Phenomenal. They treated our 15 year old dog/best friend/baby with the dignity and respect she and we deserved. Every person we interacted with understood our grief and approached us with sympathy. Would highly recommend to any grieving pet parent.
Brandon Elrod
James Thompson
Emily Riley
mandy Telgenhoff
Lori Mitchell
Brian GWIN
Toni Shafer
Pam Heidenreich
Nukeproof30
Sabrina Mierzwinski
Deb Herring
Precious Pets/LifeTails have taken care of four of our beloved Greyhounds over the last twenty years. The caring compassion shown each time was no different for these four legged family members than for our human family and friends they assisted with.Highly recommended.
Natalie Nickel
Absolutely amazing service and very kind people. Took very good care of our dog after he passed.
Jed Monroe
Dasher wasn't a dog he was familyAfter 16 years he deserved the best and Life Tails provided everything we could hope for.They took the time to help us through this very hard time in are lifeWhat they wrote described him perfectly
Jackie Tennyson
When our cat Rizzo died, they were a recommendation for pet cremation. Staff is very friendly, helpful, and respectful. Cremation packages are a great value for the price. Best of all, the ashes are bagged with a metal ID tag, so you are guaranteed to receive your pet's ashes and nobody else's pet's ashes.
shannon landers
What started out as one of the worst days of my life, was made bearable by these friendly, compassionate, professional individuals. Patrick came to our home and I was instantly made to feel reassured and calm. Thank you doesn't begin to scratch the surface!! I will be HIGHLY recommending this company to anyone and everyone that I know.
Roman Robles
Thank You Life Tails/Brett for taking such good care of our precious dog, Beau.Nancy & Roman
Tammi Horn
You were so kind and compassionate helping us through the loss of our Meg. Your services were very professional and you even came to pick her up on a Saturday. The special keepsakes mean so much too!
Deborah Gillam
I was very pleased with the service here. I got Koda back quickly and in a beautiful container. His clay paw print was very nice also. I will recommend you to my friends.
Casey Damon
We lost our beloved lab, they were so kind and affordable really took care of him and us. If we need to we would use themAgain!! 10/10
David Mckinley
Life Tails Pet Cremation there Amazing , they treated us with the utmost respect ,and with the military respect deserved for our Kalie
Julie MacDonell