Customer Reviews Summary
American Pet Cremation Services is highly praised for their compassionate and understanding staff, particularly Cristal, who provides gentle support during the difficult process of pet loss. Customers appreciate the quick return of ashes and the seamless handling of arrangements, making a painful experience a bit easier. Many recommend their services for their kindness and professionalism.
Kristin Briggs
My husband and I had lost our 7 year old healthy baby unexpectedly 4 hours after getting home from having surgery, she died in our living room and we went in to American pet the day after sobbing, Cristal was so sweet and considerate, she was very gentle and got our Ari bear back to us so quickly! When we opened the items we cried and a rainbow even showed up on her cards. Thank you so much Cristal and American pet for helping us make this a little bit easier, it definitely doesnโt take away the hurt we feel for losing our best friend but having someone so kind to help you through it means the world. โค๏ธ
Debra Torres
The lady who assisted me was incredibly kind. She was willing to stay after closing so I could drop off my girl and helped me sort everything out after my baby passed. She quickly returned her remains and made the process seamless. While it doesn't take away the pain of losing her, having someone patient and kind during such a difficult time was a tremendous help. I'm so thankful.
Kelly Steffens
Crystal was so wonderful helping us take care of our sweet girl.On the phone and in person.The ashes were ready the next day.Thank you for your prompt, respectful care of our dog.
Mindy Womack
I took in Max in as a sickly stray cat. With care, he managed to live five years as part of our family. When I came home and found he had passed, I made an appointment with American Pet Cremation Services. I was able to bring him in right away and felt very comfortable that he would be treated with the utmost care. His ashes were returned in an expedient manner. Their services made it all that much easier in dealing with the grieving process.