Customer Reviews Summary
Jacobs Funeral Home has received overwhelmingly positive reviews for their compassionate service and professionalism during difficult times. Many clients appreciated the staff's attention to detail and their ability to handle arrangements with care and empathy. However, there were some negative experiences regarding errors in the handling of ashes and perceived disorganization during services.
Andrea Giliberto
Perry & his staff were amazing. The loss of my mother was devasting to me. I really didn't know how I could plan her funeral without breaking down. Perry was calming, professional, knowledgeable, very compassionate, and was there for my every need & any questions that I had. I appreciated everything they did for me and their continued efforts to ensure me & my family are ok. They have followed up with me several times. Who does this? They do. I would highly recommend their services. Thank you so much to all staff at Jacobs Funeral Home.
kathryn goad
The staff at Jacobs Funeral Home where very polite and professional when they came to my home and picked up my pup that past, I have used them 3 times now and have been very satisfied with the way they have treated my all 3 of my German Shepherds that have passed. Thank you all at Jacobs Funeral Home for all you have done for me.
Katie Laitinen
I entrusted Jacob's Funeral Home to cremate my beloved cat. I received his ashes with his name spelled wrong. After inquiring about this horrible mistake, I was informed by Jacob's Funeral Home through a very informal printed letter that the spelling could have "gone either way". Instead of choosing to make a simple phone call to ensure my loved one was NAMED PROPERLY after his cremation, they chose to GUESS.. COMPLETELY UNPROFESSIONAL. ZERO STARS.
JEFFERY CRAGO
The funeral and services for our Mother were very, very nice and very well organized. Perry Jacobs and William were terrific.There wasnโt a single thing that wasnโt taken care of and there were no surprises what so ever.The entire process was handled very professionally.Thank you to the entire staff at Jacobs Funeral Home.You went above and beyond and on behalf of our entire family, thank you so much.