Pet Rest Gardens & Crematorium, Flushing Twp, Michigan

Paul Muckenthaler

a year ago

I came to Pet Rest Gardens for the final care of my baby Sookie and could not be more grateful that I chose this service. I was treated with compassion and understanding throughout the entire process. They were transparent about pricing and what would happen with my baby when I left her in their care. I have the utmost faith and trust that she was cared for with the care that the staff would give to their own pets until she was returned to me. I have already, and will continue to recommend this business.

Kaitlin Keener

2 months ago

My cat passed away recently and we took him to Pet Rest Gardens. Our experience was not great. Their communication was awful and they treated us like we were a problem every time we tried calling to get an update on when we would get our boy back. Each time they said with attitude “Well we are just extremely busy” which I can sympathize with, but do not take your frustrations out on me. Sent an email with details upon their request and never received confirmation they got our email with important information. They had him for almost a full two weeks and would not accommodate us in any way. They gave my boyfriend an attitude when he arrived to pick up our beloved family member saying “we’ve been trying to call you all day” and he works in a factory setting unable to tend to his phone, like most people, during his work day. An awful experience picking up our boy who’s no longer here and he was met with attitude and no sense of compassion. There is so much more I could say but these are the things that do not sit well with me the most. I will not return to Pet Rest Gardens and I would not refer anyone to go to them.

David Gaines

10 months ago

We are so grateful for Sharon and the staff at Pet Rest Gardens. Bingo and Emma were true members of our family. At Pet Rest we found compassion, understanding, and excellent care. Pricing was transparent with choices for various levels of attention. Knowing Sharon understood our pain and loss definitely helped us through the process. We could not have asked for more.

Molly Hogg

a year ago

Losing a pet is hard and I cannot say enough about the incredible customer service my family received from Key-Lore this week. From the moment I called to inquire about cremation services I was given exceptional customer service. I was able to get an appointment the same day within just a few hours. The staff treated us like family and I knew our sweet girl was in great hands.

Sherri

3 months ago

A peaceful place to take your fur baby for their final rest. The staff is welcoming and the prices are reasonable.

Erika Limban

7 years ago

We lost our beloved Xavier. They showed amazing compassion and genuinely cared from the moment we walked in. We have his urn and the beautiful Rainbow Bridge with his paw print in our living room. We miss him every day. Thanks again for helping us through a most difficult time. Highly recommend!

Debby Orsburn

8 months ago

They have always taken good care of our cremations with our dogs. Recently, we had to have our golden put down on a Sunday. I checked website it said they were open from 3 to 4. We were there at 3. On the door it said by appointment only. Had I known this it would have saved a lot of trouble dealing with a deceased dog on Memorial weekend.

Miranda Robarge

2 years ago

Although I never dealt with the same person twice, they were all very compassionate and professional. Unfortunately I lost 2 of my fur babies within 2 weeks of each other. It has been to say the least extremely difficult. But they made the process very easy for me and took care of my babies well. Thank you to the whole staff. It's hard to even imagine doing your job. While they were great, I hope to not see them again for a very long time.

Jennifer Farley

7 years ago

It was unfortunet that I had to use this service at all but the people I talked to made the experience wonderful. They were extremely caring and timely in what they did. The person who does the paw prints went out of their way to do a little extra color on the paw prints for our tiny baby too. I 100% think my husband cried when we got her back because they did such a good job on everything. Thank you so much pet rest gardens.

Aimee Noye

7 years ago

December 23rd, 2017 we had to let our beloved Golden Retriever, Cody, be at peace. The staff was so wonderful and compassionate. The owner came to our house to pick Cody up. She was amazing and helped us through such a heartbreaking time. She made sure to have us send a few of Cody's toys with him because she said, "It's important for him." I can't say enough wonderful things about Key-Lore.

AJ TUPPS

4 years ago

This facility truly cares about our special companions along with those of the family who are left behind. They didn't rush us and comforted us and shared their own experiences. Even though I couldn't speak without crying they waited patiently. Thank you for your kindness.Positive Responsiveness, Reliability, Quality, Professionalism, Value …More

Justin Brousseau

2 years ago

Welcoming, warm, supportive and loving. I swear that's what you feel when you walk into Pet Rest Gardens. You can leave knowing your furbaby is in literally the most caring hands possible.

Ml Tupps

4 years ago

I lost my very best freind and they were very comforting. They went above and beyond. They brought me peace to myself and my family. The service they provided was outstanding. They were so sympathetic. Thank you guys. I'm happy they took such good care of my Cass.

Jamie Kanners

8 years ago

They were super nice and sympathetic to my experience of losing a pet. They also had much better prices than others in the area. They offer both individual and private cremations. Though it wasn't easy, I'm glad I did it!

Precocia Jenéz

7 years ago

I had a couple problems with my initial appointment when cremating my pet. I called and talked to the owner. She refused to listen to me, talked over me, and told me I must’ve misinterpreted what the receptionist was saying to me. The service took 3 days longer than they had originally told me. When I got home and took a good look at the tin urn, it has a crack in the top that has rusted and paint missing from the bottom! If I could give this place 0 stars, I would.

Julia Quinn

8 years ago

I have to say u could tell this place really cared. From the moment we drove up they were right there. Very kind and compassionate.. All around very honest and not trying to make a buck! U could tell they loved animals and just cared so much. I could say so much more believe me. I highly recommend this place❤️❤️❤️❤️❤️

John MOORE

a year ago

Excellent service when my boxer passed in his sleep

Elizabeth Edwards

3 years ago

My sweet Grey steel lionhead susie suddenly passed. They gave my baby the proper service she deserved and needed.

Mike Prichard

10 years ago

Very professional and caring people. Genuinely care for animals with all thier hearts. Recommend for all your pets needs...

Rachael Clay

4 years ago

How are you going to charge 20 for me to drop my dead cat off. I had to be loaned the money just to do this. What kind of compassion do yall have.Negative Quality, Professionalism, Value …More