Customer Reviews Summary
The reviews for the pet cremation services highlight a strong emphasis on compassionate care and professionalism from the staff. Many customers appreciated the understanding and support they received during their difficult times, particularly when dealing with the loss of their pets. However, there were some concerns regarding communication and the handling of ashes pick-up, which detracted from the overall experience.
Julie Zimmer
Thank you to Randy, Scott, Tim and staff for the wonderful, professional care and compassion they had during my dad's funeral proceedings. They made a very difficult time much easier.
Andrew Keith
The people at the pet crematorium were amazing! Answered my call at 3am on a Tuesday morning after I’d lost my cat (on my birthday) and walked me through the steps. Very compassionate, very understanding. Was explained that I would be picking up my baby’s ashes from the funeral home.The one star review comes from whoever I had contacted to pick up the ashes when I was able to. Seemed bothered that I had called him to begin with. Told me that I wouldn’t be able to get the ashes (at 4 pm on a Sunday) and I would have to wait until tomorrow. I explained to him that I live a drive away and have a hectic work schedule, and he still offered no option. Just my opinion, but that’s not a good look to a grieving customer who has already paid. Get out of the deathcare business if you’re going to be anything less than a ray of light during difficult times for people.I called the crematorium, and the man working there was able to get me my pet’s ashes, with ease.Not sure who peed in the cheerios of this dude at the funeral home itself, but if he gave me the much of a headache when I lost my fur baby, I’d hate to see how he’d make me feel if it was a special person that I were grieving.
Patricia Larson
My almost 18 year old cat recently passed on. We called and took her to Young Pet Crematory. The young man that greeted us was so very kind and compassionate. We got to take our time saying goodbye. He made it much easier for us to say goodbye to our furbaby.
Jennifer Ureel
For Randy, Scott, Conner and all staff: I cannot thank you enough for the exceptional service and beautiful arrangements you provided our family. As a widow, it gave me the comfort that my husband’s wishes were granted, giving him the respect and dignity that he truly deserved. Again, thank you and God bless you!