Final Gift Pet Memorial Center, Foxborough, Massachusetts

desiray

a month ago

i spoke with linda today. she was so caring and sympathetic towards me and the loss of my beautiful baby pretzel. pretzel suffered from liver cancer and hid her symptoms until her last week with us. i’m happy to know she is in good hands during the process of us getting her ashes, paw print, and possibly nose print! i just want to say thank you to linda. i’m sure you hear lots of painful stories, so thank you for being our strength when experiencing this.

Alexi Silva

2 years ago

I take in rescues and I’ve had every animal I’ve cared for that passed privately cremated with this business over the years, the prices have jumped from years ago but I still think it’s decent and cheapest through final gift compared to my primary and emergency vet. Thank you for all you’ve done. It’s brings me peace and comfort knowing my fur babes get a proper “burial”/“resting place “and to be home as well. Whichever you’d like to call it. Here’s a photo of my beautiful set up in the living room.

David Kozono

2 years ago

In June we buried our beloved 21-year-old cat in the Foxboro Pet Memorial Park. The grounds are well-tended and tranquil. We are deeply grateful for the care and compassion that Che and Jack showed us every step of the way, from making the funeral arrangements to conducting the ceremony and assisting us with preparation of a memorial marker.

Emily Faber

11 months ago

I lost my beautiful cat on Monday and it is now Friday. While I lost my cat, I told my vet to ensure that she had a group cremation and that I only got some paw prints. I did not want her remains as it would be upsetting for me. To my surprise, I got a package at my front door today from final gift that had a large sticker that said “cremated pet remains” handle with care and a big fragile sticker also. I started crying and became very upset so I called my vet who was so upset for me and said they use final gift and gave me their number. My wonderful roommate however, went into his room and opened the package and it was just her paw prints. I called final gift when I was super calm to explain the situation and how upset it made me that they put that sticker on for paw prints. She said that “they put the sticker on so the carriers know to treat it with care and it is just my opinion that it should not be on” I am flabbergasted. Basically I was hung up on with no resolution. Their whole business is dealing with grieving people who just lost their pet days ago and they are telling me that I just have an opinion and they are not going to even change the sticker. That they did this on purpose. I am confused how a company who’s customers are all grieving does not have grief training. I do not believe this is acceptable. and I am so disappointed in this customer service. I would ask your vet who they use for cremation after your pet passes and if they say final gift, run for the hills. Or please know that sticker will be on there so you can not have the night I had. I am so disappointed how I was treated today. Your customer service members need training and you all need to know about trauma informed care if you work with remains of animals and their grieving parents. On their website there is a pet compassion hotline that they don’t give the number to. I found it on Reddit, and the grief counselor was wonderful and was DISGUSTED how final gift (their partner) handled this situation. if I was the ceo of final gift, I would be so embarrassed.

LJ A

2 years ago

The only reason I am leaving four stars is because I have only had one animal (a Guinea pig) cremated here as the two years prior, Angel View owned this crematory. The turnaround time was about four or five days, so not too out of the ordinary, and I did appreciate the pet loss pamphlets, flower seeds and sympathy card. Their prices are a bit higher than Angel View's were, however and the selection of urns were rather lackluster for the cost incurred. Otherwise, I would say my experience with Final Gift was satisfactory. The veterinarian contracts out the cremation through Final Gift and it is much easier to have the vet step in to take over final arrangements instead of manually seeking out other private pet crematories.

Maura Peterson

4 years ago

I lost my almost 16 year old cat two weekends ago - the experience I had was of sincere sympathy and exceedingly courteous service. I was able to bring her the same day I called and was greeted very warmly. I received expressions of sympathy and a phone call to let me know the cremation had been completed. I am very satisfied with the level of service I received for my deceased pet and would recommend Final Gift as a resources

Sam M. Mu***

5 years ago

Final Gift as a whole, and Katie specifically, were amazingly compassionate and helpful when my cat passed last week. All of my options were clearly and kindly explained to me, and everyone I met throughout the process was very empathetic. The turn around for pet cremation (3-5 days) was very quick, and gave me the closure I needed. Thank you all, especially Katie!

Christopher Leitao

5 years ago

I must echo the same sentiment as the other review seen here.My girlfriend and I just drove 45 minutes to Angel View. I had her go in alone as the our previous experience here was excellent.She returned to the car extremely upset. She said the lack of compassion was stunning and that pet she brought would cost $119 for the same service we had purchased 2 years prior for $40. She was informed that Angel View had been purchased by Final Gift and the fee schedule had changed.She is now at a loss of what to do and we have another 45 minute drive back home with no solution.

Stephen Saroka

8 months ago

I just buried my little Isabella and my precious Maude today..Isabella was 18 yrs old and Maude was 14...I have all of my pets buried here..6 in total...Jack took care of all of my questions and gave my 2 precious angels a beautiful send off to rainbow bridge..he also read a beautiful poem as my 2 little girls were lowered in the grave...I miss them so much...the grounds are perfectly kept..prices are very reasonable..thank you Jack for your support and for taking excellent care of my 2 little girls

Christine Lombardo

5 years ago

If I could give 0 stars, I would.I am the girlfriend referenced in the other review. Sabrina, there's NOTHING you can do. But I can promise YOU, that I will tell everyone I know how I was treated and that they should not give Final Gift their business. Maybe you could consider hiring staff that have more compassion than rocks. I ended up having my vet take care of details and it wasn't highway robbery prices, also they actually had some empathy and even managed to tell me they were sorry for my loss.You people took a beautiful, family owned business that centered on people who were losing their animals and judging from the reviews for both Final Gift AND Angelview, run it into the ground in less than 2 years. That's almost impressive, of it wasn't so heinous.People reading this, go literally anywhere else. Literally anywhere else will treat you better and not extort you to cremate a 1.5 lb guinea pig.

Kayla Taglieri

2 years ago

*final gift themselves charge the $30 fee for simple ink & paper pawprints. That is crazy*this is the first time using this location and the staff i have spoken too have been very nice. however, $30 for ink paw prints is insane. im paying it because i have all my other girls done & won't leave out this girl. this is for rat footprints....

Barbara Von

5 years ago

I recently read some negative comments about this Memorial Center. I became concerned because we recently sent our wonderful dog there for cremation. I called today and spoke to KELSEY to order something additional. KELSEY couldn´t have been nicer and more patient, as I hooked her up with another phone. Thank you KELSEY for relieving my anxiety. The owner can be pleased and proud that KELSEY is answering the phone and helping those who are grieving.