Julie Dease
I'm very ๐ displeased with services here. The day of burial there was no hole dug for my son. Asked to speak to manager that following Monday. She did not not where his body was. My whole family were devastated. Amy is her name. She admitted they had to do better. I was already grieving my son's death and I found no one knew where the body was. I asked for it to be dug up,they replaced the casket with the same one and most likely cremated my son's body. The day we arrived for reburial, we wanted proof. They did not provide it and Amy and receptionist carried on a laughing conversation as we were devasted of not knowing who was in that casket. I prayed that God would let her face the same trauma she and the staff did to our family. Oh the main point was as I asked where was my son's body she constantly talked about money and low class people who could not afford caskets. Just horrible. Not recommended! I was treated the worst a person could have been treated in top of loosing a son.
April Artichoke
Very nice, beautiful place with swans. However, as a neighbor, I wish they would do something about the ruckus every lawnmowing day. These guys ride around on mowers for hours, seems kind of excessive. The grass doesn't even grow that much in a week. It would be better to maintain more of a solemn respectful attitude when mowing the cemetery lawns, thank you.
Dianna Pipken
Roosevelt was so genuinely compassionate and caring in the process of helping my mother make burial arrangements for herself and our family. My mother was nervous about making arrangements, knew it had to be done, but didnโt want to face it. I felt similarly, but my wanting to make sure her wishes were known and followed overrode any of my resistance.Right from the start, Roosevelt put us both at ease by his calm and caring manner. He heard my motherโs main concern of wanting something nice but within a reasonable budget, nothing too fancy. He presented the cost friendly options that my mother liked and accepted, and he never tried to up-sell her. That was a relief to me. There was a part of me that was bracing for that, but it never happened.Roosevelt was patient, listened and heard my motherโs wishes, and presented just the right things. My mother and I left feeling uplifted that it had been taken care of, and so pleasantly with Rooseveltโs assistance. He made it easy. Thank you Roosevelt, you're a gem!
Julie Rosengarten
Recently our beloved 16 year old dog Bogie passed away and just wanted to mention how courteous Hugh and Kim were with helping my family.I recommend considering Dulaney Valley Memorial Gardens if you should need a resting place for your loved family pet๐ขThey were caring, understanding, considerate and very patient. I am so grateful and appreciative for the empathy they showed during this difficult time. Thank you again