Maryland Pet Crematory, Bowie, Maryland

Safiya P

3 months ago

Sad to have to go here, but they provided excellent service. Our dog Brownie passed on Sunday, and we brought him here the next day. We were greeted by Jim. Requested paw print. Returned Wednesday to pick up his remains, paw print, and fur.

E K

a month ago

The prices here are significantly better than the competition, but the details are a little lacking. I was given my pet's remains in a different urn than I requested, and the formatting on the engraved nameplate was so wonky I can't use it. No one called to verify the remains were ready for pickup, which I would have appreciated. They did not try to upsell me, however, and I'm confident the cremation was done properly. All in all a reasonable choice, but if you're feeling really sensitive or want a fuller package service you might consider going elsewhere.

Chantrell McCormick

4 weeks ago

I DO NOT recommend this company at all. I lost my dog of over 17 1/2 years. The shop manager David lacked compassion and empathy. The experience was treated as if I were dropping off a pair of shoes. The shop person didn’t not say I’m sorry for your lost. I was treated as a number and not a person. I was told “you can sit your pet here, fill out this form, how do you want to pay and pick up anytime on Tuesday”! It was a horrible experience while in the process of grieving my pet. If I could I would give them zero stars! I did share my feedback with David, who had excuses instead of taking accountability as the manager. He actually said “hes sorry that I FELT that way” and that he usually does express sympathy and that he’d taken lots of calls and that they are busy. What does all of that have to do with poor customer service? Unfortunately in some industries you don’t get to have a bad day and pet cremations is one of those! Avoid this place at all costs!

DENISE ORNDUFF

a month ago

I realize it is Christmas Day but the person I spoke to this morning should learn some compassion. He sounded annoyed that he had to return my call first of all. Then, I explained that our dog passed late last night. He said to bring her by tomorrow. When I mentioned that would be 48 hours or so since she died and I was concerned about her body, he told me to put her in a box or bag and put her outside...it's cold enough. Now, I understand why but have some compassion.

Diamond Williams

3 months ago

My fat boy got cremated here. I was so sad I thought I wasn’t goin be able to afford anything but the are & have endless choices to choose from for your pet .He passed on June 18 the man was extremely nice to me my dog had more ashes then expected so he gave me a bigger box free of charge I was so happy but sad at the same time! I will definitely recommend to all my dog moms an in the future I will be bck .

Gina Perez

5 months ago

They made my tragedy meaningful and they're very reasonably priced.I was ugly crying, but still managed to pull through.Quite a few selections of boxes and keepsakes you can choose from, I'm highly recommending this place for all your pets, when needed.

Aerial Arts Fitness NY

7 months ago

I’m sure a good portion of the staff are comapssionate but whoever is in charge of pet cremations was terrible. He was rude, cold and showed zero understanding. Absolutely no compassion for the anguish of those in the room. When we came to pick our beloved boy up they had burned his collar and tag, despite clear instructions to keep the collar. It’s insult to injury to have the last piece of my friend scorched and destroyed.

E D

8 months ago

Service was stellar!! Prices are super affordable!! I called after hours on a Sunday, was answered by a very kind and helpful lady. Got a call back from the Director within 15 minutes! Was able to drop my fur baby off the next day, and pick him up 2 days later. The care in which I watched Dave pick up my fur baby let me know I had chosen the right place.... Thank you to all the kind souls that helped me in my urgent time of need!

Cynthia S.

a year ago

My sweet dog took a turn for the worst and we needed to let her go. It was on Sunday and I called Maryland Pet Crematory as she was being euthanized at home. They were so helpful and amazing. It was such a hard time for us and they were there to receive her and treated us with kindness and empathy. Thank you so much for your support and wonderful service.

Sarah H

3 years ago

The first time I used this business was for my cat Penny. .Prior to this, I used the 'cremation option' provided at the vets offices. The facility was clean, well maintained and quiet.The young lady who took care of us was kind and respectful and did not push in any way for anything I didn't want. It was much more personal than leaving my pet at the vets and receiving the remains in the mail weeks later. Maryland Pet Crematory handled my cat with care, and I returned to pick her up only a few days later. Their prices are better than the vets, the service was very good and it just helped to make a bad day more bearable. I appreciate the compassion and care that they demonstrated for my cat and me.

K1LLER MOSQUITO

a year ago

Dave was a very kind and understanding man. Our dog passed and shook us very deeply but Dave was compassionate and gentle when it came to the handling of our pet. We highly recommend this place!! Thanks again Dave.

I’m JNIQUEEE

a year ago

I drove a hour away to this Pet Crematory because the prices were affordable. This place is horrible !! Literally I beg you!! please don’t come here. I’m going to start with no one ever answers the door, you’ll wait 5-10 mins for someone to finally open the door.. I had to come to this place 3 times before being able to leave with my dogs ashes that I payed for because each time something was wrong, they messed up on his name, or on his birthdate, etc. like how is that acceptable? this man here was completely disrespectful and cold hearted he refused to give me a owners number, he never offered anything for my inconvenience. Missing work 2 times, my mental health. DO NOT GIVE THIS PLACE YOUR MONEY

Suzy & Kevin Ford

3 years ago

When the unimaginable occurred, suddenly, Sunday morning, Maryland Pet Crematory was available, and with a quick call to Tom, the owner of Beall Funeral Home, with which the crematory is associated, my wife and I had arranged an individual cremation for our girl. We needed to know it would be her ashes we took home with us and so we chose the witnessing option. The facility is new and clean; witnessing is via a private room with a window into the cremation chamber. Monday morning, Jay and Caitlin were beyond patient, kind, and accommodating as we said our final goodbyes to our beautiful, beloved mutt. They treated us with compassion and handled our dog’s body gently and with respect. Our appreciation for making such a sad time as painless as they did is profound.

Tyrone Washington

3 years ago

My cat Buddy passed away at home and I called Maryland Pet Crematory to help me. According to the website, they asked that you call ahead due to Covid. Caitlin answered the phone and was so kind. She told me I could bring him in that day. When I arrived she was so compassionate. She asked if I needed help carrying him in, but I was fine doing it myself. She was very respectful in handling the body and explained the paperwork to me. She also offered to let me have a private moment to say goodbye, if I wanted.As others have said, the facility is clean and quiet. It felt very peaceful to me. They have a few options with cremation depending on whether you want the ashes returned and will provide an urn and clay paw print with a lock of fur included in the price. I was given the choice between two styles of the included urn that were nice and appear to be of good quality. I was not pushed at all into any type of upsell, which I appreciated. The only thing I paid extra for was to have Buddy's name engraved on a nameplate for the urn, which was only $10. The pricing for cremations is on their website and I believe are very reasonable. I was called the next day to pick up the urn and Caitlin again explained the paperwork I received, which included a certificate of cremation.If you are confused about the location, they are located behind the Beall Funeral Home, just drive in and go straight back. Parking is marked. I was very satisfied with the service I received. The last thing you need during a difficult time with the death of a pet is more stress or worry, but Maryland Pet Crematory, particularly Caitlin, added none and made it a very smooth process. Thanks so much.

Tamika Alexander

2 years ago

Izzy passed away on 11/18/2022. I contacted them and brought her in right away they received me and her with open arms. Izzy body was ready on Tuesday. When I arrived of course I got emotional but they did a very good job their work and everything was beyond amazing and I knew I picked the right place. Thanks to everyone there! My mind is at ease with her home. Thanks for providing me with everything I requested.

Sarah McDermott

a year ago

My daughter's gerbil passed away, so we brought it to Maryland Pet Crematory. The staff member was so kind and professional. They even made a little set of paw prints for my daughter as a keepsake. Beyond anything we expected!

Bonnie Schrack

3 years ago

A kind young woman greeted me in a pleasant space in this clean new facility, and gave me time to process letting go and handing over the remains of my dear cat. She listened caringly, with attention, to what I told her about Bennie.Their price for individual cremation is more reasonable than the place I used to go, and they offer lovely wooden urns without additional charge, instead of the plastic box given by the other place. So, I want to express my appreciation for this new service offered by the Beall funeral home.

Kim Lanier

3 months ago

I was concerned when I read some of the horrible reviews, but the gentleman who worked with me was compassionate about the situation and very professional.

maritza ramirez

2 years ago

Maryland Pet Crematory

Pet Cremation in Bowie, Maryland

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