Customer Reviews Summary
Unforgettable Pets is highly praised for its compassionate service, speedy return of ashes, and beautiful urn options. Many reviewers express gratitude for the care and respect shown during a difficult time, highlighting the professionalism of the staff. However, there are concerns regarding transparency in pricing and a negative experience related to the handling of a pet's belongings.
Jessica Dunnam
Unforgettable Pets and unforgettable people!Called on a Sunday night expecting a recording and to my surprise, I got the most compassionate man! I'm sorry I can't remember your name but just your sincere concern for me not to get a recording meant everything! The simple words at the end "Sorry for your loss" never meant so much from another person! Not only that but what could've been a 2-3 day process got done within the same day! Even though this is a process you hope not to have go thru with your fur babies, if that does happen I will go back to them in a heartbeat!
Brandi Benson
My little girl came home in a beautiful box with a personalized name plaque. They also had it in a nice gift bag with her certificate and pamphlets about grief that I found really helpful to me, as I am really struggling with the loss of my baby girl. I was so worried when this was a sudden and unexpected loss that was not financially feasible at the time. They offer a payment plan and I really appreciated that more than they could ever know. The time I dropped my baby off to the time she was ready was impressively quick. I will be using them again when the unfortunate time comes for the rest of my babies.
Brandi Jo
Unforgettable Pets came recommended by Southern Pearl Vet and Dr. Kara. Words can’t explain how impressed my family is with the package we received when our fur babies remains were returned to us. Through rescuing, I have had other pets cremated in the past, but none of the crematories have come close to the beautiful end dignified package from Unforgettable Pets. Braxten says thank you from the other side of the rainbow bridge.
Courtney J
Before I brought my Sierra girl to be sent across the rainbow bridge, I called unforgettable pets and the girl who answered the phone was absolutely amazing. She talked me through their side of the process, listened to me cry and helped me feel at peace with one of the toughest decisions I had to make. Whoever she was I would like to say Thank you for this, you guys are truly angels.