Borden Pet Crematory & Memorial, Louisville, Kentucky

Shelby Mattingly

a week agoNew

This facility was quick to respond and helpful when my pet passed after hours. I got him back today and the box is so beautiful. My only criticism is the clay paw print was not done well. the bottom paw pad was not impressed very well. luckily I had a second one done by a vet but I would have been very sad if I didn't.The ease of the process was nice and it was very timely. I would use them again but just hopefully they ensure good impressions on clay paws especially since you pay extra for them.

Jen Judd

3 weeks agoNew

Everything about picking up my beloved cats ashes was great. Thank you so much. A very nice box she was put in, along with everything else that came with her in the cutest paw print 🐾 bag.

Janus Starling

6 months ago

We took our 6 week old kitten on July 27th to be cremated, just picked him up on the 31st. They were very professional and considerate, Louis came back to us in perfect condition and I am very grateful for the amazing work Borden Crematory did for us.

Melanie Cambron

a month ago

I gave them payment to euthanize my family Yorkie and was told they could put her out of misery immediately after receiving payment of the euthanization since she was suffering. The younger technician had us on the phone and did not have prices and we said to go ahead and take payment for euthanasia and they did but did not euthanize her until we decided on the process to cremate her. So instead of Dr. Adams and her technician being empathetic they basically couldn’t explain anything about the $91 for the communal cremation ceremony that wanted to collect before they put my previous girl out of her misery. They took my $261 euthanasia payment and then wanted to hold her to get more money when we clearly didn’t have prices or details on their options and we kept being reassured they would put her down and hours passed and they told me she had not been put down because they needed the money for their protocol and they were closing. But why not have the information on your services before you call. Why keep my dog in misery after you already had the go had and the payment to put her down.

Janyth

7 months ago

I've been meaning to write this since back in April when we suddenly had to put our dear Trisquet down after she had only been sick for a week. I'm thankful for this service they provided so we can always remember our Girl.

Katherine F

5 months ago

Never used a direct crematorium usually go through the vet. My cat, Oreo had passed during the night so I called Borden to see if they could work with me directly. Spoke with Tammy several times while trying to decide. Each time I phoned she was as understanding and empathetic as the previous call. She had a wealth of information and no pressure. The wonderful man, Richard, who picked up my Oreo also brought him home the next week. He was the kindest man with a compassionate heart. Losing a fur kid is a difficult time. These good people did their best to make it simple as possible. 🐾💖

Robert Rich

a year ago

In the past 10 months, we had to put down my 16 year old dog, Marly, and then just last week my cat, Corey, suddenly passed. They were beyond helpful, letting us drop Corey off on a Sunday morning. Both times I got my babies back within a week. They took ink paw and nose prints, and made clay impressions with their name and the year on them. The boxes they were returned in are beautiful, and they explained to us how to open them, as I want to get a ring made with Corey’s ashes. While I hope I do not need their services again for a long time, I know that when the time does come my pets will be treated with love and respect. Thank you all so much.

Toni Ravens

3 months ago

They did such a wonderful job. They are all loving, caring people. They love your pets as if we're theirs. I wil recommend them to everyone. I feel so much at peace now.

Danetha Brown

a year ago

These are our 2 babies both have gone to heaven 2 months apart. I'm so glad for what Borden pet crematory and memorial has done with their care packages so that we have a part of them still with us to remember them. Everything was so beautiful done. Thank you so much.

Sarah Quackenbush

a year ago

We’re so thankful for the service provided. The loss of our beloved Remi will forever break our hearts. We weren’t sure what to expect, but what we received was wonderful and filled every expectation anyone could have! We highly recommend their services.I do wish, we could’ve gotten a stamp of her paw print, even for an additional cost. However, we’re so thankful for what we did receive(card, seeds, the most beautiful box, certificate, and patch of fur)! We’re looking forward to planting the wildflowers in honor of our sweet girl.

Gary Gabbard

2 years ago

Very compassionate and helpful. Jennifer and Devin were great.They were very professional and explained everything thoroughly. The service was excellent.This was our first experience with cremation. We brought Buckley, our 14 1/2 year old Jackabee off on a Thursday afternoon and picked him up on Saturday morning. The urn is beautiful. It’s so good to have him home again.

James Sadler

2 years ago

I had to put my Dazy girl down and when we received our memorial bag from our vet we were blown away. Such a fantastic job , I gave them five stars because that is the most I can give. Love what your company does don’t change a thing. Thank you all for the work that you do

Kariann Childs

6 months ago

My sweet, 10 year old doggo boy, Wilbur, was diagnosed with a very aggressive cancer, no options for long- term care. I had to make the decision in the moment, to "let him go", at my vet's office.I set up for cremation, though my vet, and these guys were the "go to". And they came through BEAUTIFULLY. I couldn't have asked for more: beautiful box, commiserate cards, and they even offer aftercare grief. I would highly recommend, for your loss, when it comes to your critters that are your Family Members.

Chris Bivins

a year ago

Unfortunately I had to have both of my dogs put down at the same time. They were both taken together to Borden Pet Crematory. My mom picked up the dogs for me from Borden, and I was very surprised with the amount of care they put into the loss of our beloved pets/ family. Words can not express how I feel. Caicos and Nikko were my world, and the boxes they were put in was beyond beautiful. The paw prints made my heart melt with their names beside the print. Thank you so much Borden Pet Crematorium.

Tracy Blythe

4 months ago

I wouldn't even give it a one to be honest my cat past away on September 30th my regular place I take my pets was closed so I called this place took her there they said they'd pick her up that wendsday Oct 2nd and she will be back that following wendsday gave it a few days cause i had a family emergency so i called monday they said she'd be ready Tuesday still no one has contacted me i had to contact them so I did they said I could pick her up later this afternoon/evening that someone would contact me well 5:00pm still nothing I call and someone is supposed to call me back we will see

Jordan Ellis

7 months ago

I’m giving this place a one star review since I can’t give them a 0, we’ve yet to be called to pick up my baby girl that passed on May 24, 2024. Dropped her off that same morning! It’s been well over a month I’ve called left messages. Called again just now someone finally answered the phone at 4 am mind you and told me I needed to call the Lexington number. I have and left messages, she told me they didn’t have a messaging system so she doesn’t know where I called. But I know I called the numbers on their website. I just want my girl back!! They had no issues making sure they took a payment right then and there before my dad was allowed to bring her to their location in Lexington. This will be the first and last time I ever use this place for my animals!

Brittany Smith

2 years ago

They were great! Services were excellent! I dropped Kinfolk off on 01/13. I wish I knew the name of the woman that helped me decide what we wanted to do for him. I was a mess and she was so compassionate. She made the process a little easier for me. They let me see him one last time before I left. That meant the world to me. His paw print and urn are beautiful and something I will cherish forever. Would definately recommend this business to handle your pet's end of life care. They were all amazing

Gary Goodman

a year ago

We recently lost our beloved companion of 15 years MAX. The services we received were above what we expected. We felt like he was one of their own family. Thank you so much. Michele and Gary Goodman

Elizabeth Satterwhite

10 months ago

They went above and beyond when taking care of your dog Benson. Especially when we got his ashes back. Poems and wild flowers to plant in his memory. 10000% recommend them!

H Goldberg

2 years ago

I drove out of my way based on the other reviews and it was worth it. Really the sweetest employees. From when I first made the emotional phone call, dropped off my pet and picked him back up again, they were so caring and kind. Such a hard time, made a little easier by wonderful human interactions.

Angela Carraro

5 years ago

I lost my Lilly this week and my vet recommended your services. I only had the funds for the least amount of service and expected bare bones (but certainly acceptable) services. The wooden box you provided is simply beautiful. The snippet of hair, the paw prints...the card...the book mark....I feel I made the best choice for the last thing I could do for my girl. Your care and compassion throughout the phone call and the delivery help me feel a bit more at peace. Truly...I am grateful.

rebecca

11 months ago

I’ve brought 9 of my fur kids to Borden and each time the staff has been very compassionate and caring each time. I highly recommend them.

Deborah Ranscheart

10 months ago

I have used this place for numerous of my animals. They are outstanding in understanding the loss of a pet. I will continue to use them and I always recommend them to anyone because they were great to my family.

M C

2 years ago

Devin was caring, kind, and empathetic with our loss and while explaining the process. She is a wonderful person to deal with when your heart is broken.All of the employees, with the exception of one (Olivia), displayed excellent customer service skills and were understanding of our situation and vulnerability.We have used Borden P.C. five times. We have recommended them to our friends and families and everyone is very thankful for their services and gregarious staff.Thank you!

Amy T-H

2 years ago

All of the workers are so compassionate and were very sympathetic — they all let us know how sorry they were for our loss of our sweet cat, Clarice. Everything in the package they provided us, from the ashes box to the paw print, were so well done. Thank you all for everything you do.

Colleen Biri

5 years ago

My vet used Borden for cremation services, and I was absolutely blow away at the beautiful and thoughtful way in which they returned my angel to me. The box with cremains was stunning, and they added in the most wonderful personal touches such as locks of fur, seeds of wildflowers to plant in his honor, imprints of his paws both of on paper and in plaster, and a lovely card with poem. I really was not expecting everything to be so caring and warm, and it brought me peace and relief to know that he was clearly taken care of in such a loving manner. I would HIGHLY recommend Borden to anyone who has to go through the loss of a pet. Their services definitely made the pain a little easier to handle.

Melissa Cline

8 years ago

I wish there were more rating stars than 5 so we could come closer to expressing our gratitude. We lost our 20 year old cat, Loki in March of this year. We knew he was dying and I contacted Borden for advice and information. The entire staff is wonderful. Very caring and respectful. The quality of service equals that I have seen with funeral homes for humans. We couldn't have found better service than what we received. I strongly recommend and am grateful to Borden. They made our loss easier to bear with their kindness and professional staff.

Hannah Campbell

7 years ago

I wish I could give more than five stars! When my cat passed away unexpectedly a few days ago, I called Borden at 10pm on a Saturday and I was surprised when someone actually answered my call at that hour. They were so kind and helpful. She went out of her way to arrange for someone to meet me on a Sunday. They made the process so easy and convenient. Milo was ready for me to pick up the day after I dropped him off. Everyone went above and beyond to express their condolences and even gave me a hand written card. Everything was packed so elegantly and looks so good. Thank you Borden for everything! I will definitely recommend them to anyone I know who loses a pet, and will use them again in the future. Thank you so much!

Dani Lynn

2 years ago

This place is wonderful ! For having to face one of hardest things I have ever been through. Having to take my little Gracie Lou in. ( Debin ) I hope I spelled your name right 🙃You was so patient and kind to me & my family. Thank you … you took so much time with Gracie Lou for us. You did a fantastic job from helping me pick out final pieces for her to even doing her little paw 🐾 prints for me. I am so grateful & pleased with this place.Thank you for helping me. I had my little Gracie Lou for 16 years and almost 5 months. You also made me a clay paw 🐾 print with her name, when I got home I showed my little boy dog ( Moo-Moo ) he could still smell her sent on the clay paw print. He got so excited and gave it kisses and wagging his tale like crazy. I can not thank y’all enoughDani Lynn

Tara Rees

3 years ago

By far the most compassionate and kind people I've ever done business with. They were all so patient, professional, and extremely helpful to me when my cat passed away last week. I am very very pleased with how beautiful of an urn he has and the services they provided.

Shelby Mattingly

a week agoNew

This facility was quick to respond and helpful when my pet passed after hours. I got him back today and the box is so beautiful. My only criticism is the clay paw print was not done well. the bottom paw pad was not impressed very well. luckily I had a second one done by a vet but I would have been very sad if I didn't.The ease of the process was nice and it was very timely. I would use them again but just hopefully they ensure good impressions on clay paws especially since you pay extra for them.

Jen Judd

3 weeks agoNew

Everything about picking up my beloved cats ashes was great. Thank you so much. A very nice box she was put in, along with everything else that came with her in the cutest paw print 🐾 bag.

Janus Starling

6 months ago

We took our 6 week old kitten on July 27th to be cremated, just picked him up on the 31st. They were very professional and considerate, Louis came back to us in perfect condition and I am very grateful for the amazing work Borden Crematory did for us.

Melanie Cambron

a month ago

I gave them payment to euthanize my family Yorkie and was told they could put her out of misery immediately after receiving payment of the euthanization since she was suffering. The younger technician had us on the phone and did not have prices and we said to go ahead and take payment for euthanasia and they did but did not euthanize her until we decided on the process to cremate her. So instead of Dr. Adams and her technician being empathetic they basically couldn’t explain anything about the $91 for the communal cremation ceremony that wanted to collect before they put my previous girl out of her misery. They took my $261 euthanasia payment and then wanted to hold her to get more money when we clearly didn’t have prices or details on their options and we kept being reassured they would put her down and hours passed and they told me she had not been put down because they needed the money for their protocol and they were closing. But why not have the information on your services before you call. Why keep my dog in misery after you already had the go had and the payment to put her down.

Janyth

7 months ago

I've been meaning to write this since back in April when we suddenly had to put our dear Trisquet down after she had only been sick for a week. I'm thankful for this service they provided so we can always remember our Girl.

Katherine F

5 months ago

Never used a direct crematorium usually go through the vet. My cat, Oreo had passed during the night so I called Borden to see if they could work with me directly. Spoke with Tammy several times while trying to decide. Each time I phoned she was as understanding and empathetic as the previous call. She had a wealth of information and no pressure. The wonderful man, Richard, who picked up my Oreo also brought him home the next week. He was the kindest man with a compassionate heart. Losing a fur kid is a difficult time. These good people did their best to make it simple as possible. 🐾💖

Robert Rich

a year ago

In the past 10 months, we had to put down my 16 year old dog, Marly, and then just last week my cat, Corey, suddenly passed. They were beyond helpful, letting us drop Corey off on a Sunday morning. Both times I got my babies back within a week. They took ink paw and nose prints, and made clay impressions with their name and the year on them. The boxes they were returned in are beautiful, and they explained to us how to open them, as I want to get a ring made with Corey’s ashes. While I hope I do not need their services again for a long time, I know that when the time does come my pets will be treated with love and respect. Thank you all so much.

Toni Ravens

3 months ago

They did such a wonderful job. They are all loving, caring people. They love your pets as if we're theirs. I wil recommend them to everyone. I feel so much at peace now.

Danetha Brown

a year ago

These are our 2 babies both have gone to heaven 2 months apart. I'm so glad for what Borden pet crematory and memorial has done with their care packages so that we have a part of them still with us to remember them. Everything was so beautiful done. Thank you so much.

Sarah Quackenbush

a year ago

We’re so thankful for the service provided. The loss of our beloved Remi will forever break our hearts. We weren’t sure what to expect, but what we received was wonderful and filled every expectation anyone could have! We highly recommend their services.I do wish, we could’ve gotten a stamp of her paw print, even for an additional cost. However, we’re so thankful for what we did receive(card, seeds, the most beautiful box, certificate, and patch of fur)! We’re looking forward to planting the wildflowers in honor of our sweet girl.

Sophie Parker

2 years ago

I had to put my PTSD companion Gina down, and wanted her remains to be private and given back to me. Not only did they do an amazing job, but the plaque they made with her paw prints means so much to me. I have never had such amazing care given to my animals after their trip over the rainbow then what Borden did. I thank you so much with all my heart!

Katie Messenger

5 years ago

I lost my dog very unexpectedly, and when I picked him up from my vet, I couldn’t believe how beautiful the arrangement was. I have never had to say goodbye to a pet as an adult, so I didn’t know what to expect when I went to pick him up, but the box he was in was so beautiful, and I so appreciated all the extra mementos of him. I’m so grateful to have him home, and I can tell he was very lovingly cared for. Thank you for giving me some precious items to remember him by.

Ash Thomas

6 years ago

Very quick turnaround, got my baby girl back to me within three days. Professional staff, affordable options for services. While I don't look forward to when I will next need their service, I at least know they'll make preparations easier, and relieve some of the worry of what to do when you take your companion in for their final vet visit.

james r eldridge eldridge

a year ago

I had such a wonderful experience with the service the team provided. They were very sympathetic just so much compassion. If I have to lose another baby you can, but these are the people I’m going to call on. Thank you so much for your service.

Chelsea Bruck

3 years ago

If I could give more than 5 stars I would! We unexpectedly lost our young orange tabby, Snarf (like from the Thundercats). I had never thought of pet cremation, we always did the old fashion burial in the backyard, but my husband felt Snarf deserved more. I recently lost my father as well and he loved Snarf so I felt since we had my father cremated, we should cremate Snarf and they could be together until we all meet again. Snarf passed on a Sunday and Borden’s website said they had after hours services. My husband called as I was a crying mess and within minutes a gentleman by the name of Adam was calling us back. He was so kind and patient with us as we discussed our best option for Snarf. We were able to afford the semi-private cremation and opted for a clay paw print. He told us to be at the office first thing the next morning(Monday). My husband took Snarf the next morning and we picked him back up yesterday (Thursday). I can’t say enough about what we were given. Snarf was in a beautiful wooden box, and the clay paw print brought instant tears to my eyes, but that wasn’t all... there was a card from the Borden’s, a certificate, and a bookmark that included wildflower seeds to plant in Snarfs memory. My husband and I cried in the parking lot. To some, a pet may be just that, a pet. But to us our pets are our kids. The love for them is something that is unexplainable. And to lose one so abruptly is a pain I would not wish on my worst enemy. Borden made this process so easy, and did not make us feel rushed or like our business wasn’t wanted. Snarf was treated with the upmost respect as we were also. I hope the Borden’s know what a difference they are making in this world. I normally don’t write reviews unless I am really impacted by service I receive. I haven’t experienced customer service like this in a very long time. I will surely recommend them to anyone in need of pet cremation or memorial services and will use them in the future. Thank you again Borden Pet Crematory and a special thank you to Adam for being so amazing, even on a Sunday evening.

Paula Reesor

a year ago

Still waiting on my baby girl . She pass last Wednesday and they don't responded to our call or call back, to let us know when she'll be ready. No problems getting their money.

Amy Harless

2 years ago

They FORGOT to do the fur clipping and didn’t even tell me.I finally had the heart to open up the bag that was supposed to have my cat’s paw print and fur clipping. They forgot to do the fur clipping. They charged me for it. They didn’t tell me that they didn’t do it. It just doesn’t make sense to me how careless they were.I am absolutely crushed and there is nothing I can do to get that back. Go somewhere else.

Alison Sabo

2 years ago

My Daisy cat passed away on a Sunday morning and they took care of her that afternoon. They were so nice and understanding about my loss. Truly nice and caring people. Thank you for being so wonderful.

Brittany Morgan

2 years ago

Borden did a beautiful job with my best friend. Cody passed april 9. He was 19. My heart is still breaking and missing my little man but the keepsake bag borden out together brought me some peace. I will forever be thankful for them.

Linda Komarck

5 years ago

Got my Sissy back yesterday. Want to thank the whole staff at Borden's Pet Crematory for the professional work they do. They give a certificate of your baby and a print of the nose and paw. They give u and engraved box with flowers. Thank you Patty

Gary Gabbard

2 years ago

Very compassionate and helpful. Jennifer and Devin were great.They were very professional and explained everything thoroughly. The service was excellent.This was our first experience with cremation. We brought Buckley, our 14 1/2 year old Jackabee off on a Thursday afternoon and picked him up on Saturday morning. The urn is beautiful. It’s so good to have him home again.

James Sadler

2 years ago

I had to put my Dazy girl down and when we received our memorial bag from our vet we were blown away. Such a fantastic job , I gave them five stars because that is the most I can give. Love what your company does don’t change a thing. Thank you all for the work that you do

Kariann Childs

6 months ago

My sweet, 10 year old doggo boy, Wilbur, was diagnosed with a very aggressive cancer, no options for long- term care. I had to make the decision in the moment, to "let him go", at my vet's office.I set up for cremation, though my vet, and these guys were the "go to". And they came through BEAUTIFULLY. I couldn't have asked for more: beautiful box, commiserate cards, and they even offer aftercare grief. I would highly recommend, for your loss, when it comes to your critters that are your Family Members.

Chris Bivins

a year ago

Unfortunately I had to have both of my dogs put down at the same time. They were both taken together to Borden Pet Crematory. My mom picked up the dogs for me from Borden, and I was very surprised with the amount of care they put into the loss of our beloved pets/ family. Words can not express how I feel. Caicos and Nikko were my world, and the boxes they were put in was beyond beautiful. The paw prints made my heart melt with their names beside the print. Thank you so much Borden Pet Crematorium.

Tracy Blythe

4 months ago

I wouldn't even give it a one to be honest my cat past away on September 30th my regular place I take my pets was closed so I called this place took her there they said they'd pick her up that wendsday Oct 2nd and she will be back that following wendsday gave it a few days cause i had a family emergency so i called monday they said she'd be ready Tuesday still no one has contacted me i had to contact them so I did they said I could pick her up later this afternoon/evening that someone would contact me well 5:00pm still nothing I call and someone is supposed to call me back we will see

Jordan Ellis

7 months ago

I’m giving this place a one star review since I can’t give them a 0, we’ve yet to be called to pick up my baby girl that passed on May 24, 2024. Dropped her off that same morning! It’s been well over a month I’ve called left messages. Called again just now someone finally answered the phone at 4 am mind you and told me I needed to call the Lexington number. I have and left messages, she told me they didn’t have a messaging system so she doesn’t know where I called. But I know I called the numbers on their website. I just want my girl back!! They had no issues making sure they took a payment right then and there before my dad was allowed to bring her to their location in Lexington. This will be the first and last time I ever use this place for my animals!

Brittany Smith

2 years ago

They were great! Services were excellent! I dropped Kinfolk off on 01/13. I wish I knew the name of the woman that helped me decide what we wanted to do for him. I was a mess and she was so compassionate. She made the process a little easier for me. They let me see him one last time before I left. That meant the world to me. His paw print and urn are beautiful and something I will cherish forever. Would definately recommend this business to handle your pet's end of life care. They were all amazing

Gary Goodman

a year ago

We recently lost our beloved companion of 15 years MAX. The services we received were above what we expected. We felt like he was one of their own family. Thank you so much. Michele and Gary Goodman

Elizabeth Satterwhite

10 months ago

They went above and beyond when taking care of your dog Benson. Especially when we got his ashes back. Poems and wild flowers to plant in his memory. 10000% recommend them!

H Goldberg

2 years ago

I drove out of my way based on the other reviews and it was worth it. Really the sweetest employees. From when I first made the emotional phone call, dropped off my pet and picked him back up again, they were so caring and kind. Such a hard time, made a little easier by wonderful human interactions.

kiffer tom

3 years ago

very unprofessional! made an appointment. was told to call the number on the door when i arrived. man came out and ask me to sign papers. he then ask where was my dog. i told him she is on the front seat. he wanted me to hand her to him so he could carry her inside. i ask him where is the gurney i can put her on. he said they only use it for big dogs. i ask him to get a gurney. he ask me to pull up at the side of the building. he rolled out a rusty, nasty gurney with no blanket, no towel on it. two days later i called and ask to speak to the manager. i was referred to Adam. i ask him what was the protocol for dealing with a persons pet? he couldnt answer. i said surely you have some sort of a procedure for dealing with someones pet. he said nothing. i ask to speak with the owner. she called and i ask her the same question. could you lease tell me the steps you take when a person drops off their beloved pet. again i was met with silence. evidently they operate by the seat of their pants with no set rules. this place is still under covid lock down so the treatment is far from personal. i would never recommend ever going here.

Vicki Allred

2 years ago

Caring, friendly and very informative staff!Everyone in the office understands you and your state of mind.Absolutely a beautiful tribute to Weedle. Thank you!Beautiful clay paw print & memorial wood box.Affordable! Worth every cent!

Patrick Richards

4 years ago

Compassionate and professional. My family is extremely pleased with the services provided. If you're curious about the expense, it's incredibly reasonable, probably less than you're thinking, and worth every penny. A dignified memorial for your beloved companion.

Janet Chesher

7 years ago

I am at a loss for words about this crematory. If a had to choose just ONE word, it would be AMAZING. Every single detail is handled with love, compassion and care. It is a top notch company you can feel completely at ease with, taking care of your fur baby's final arrangements. Thank you Rachelle, for all you do. It was such a pleasure to speak with you.

Nadine Farmer

a year ago

Bordon was very compassionate. To picking her up ,to delivering Mia s ashes. Nothing can compare to losing her, but Bordon was very helpful.

T. Lynn Gregg

4 years ago

Our cat died unexpectedly in the middle of the pandemic, and the staff here could not have been kinder to us despite the restrictions imposed by the quarantine. Their compassion and professionalism made a very bad day easier to bear.

Theresa Fitzpatrick

4 years ago

Got our Lumpy back today. Was blown away with how beautiful and thoughtful he was returned. Beautiful urn, pawprint, snippet of fur. The card and other mementos were outstanding.

Barbara Flaig

5 years ago

I highly recommend this crematory. You can tell they care enough to present your pet in a nice ornate box with a card and bookmark. The store front had nice displays and a warm feeling. I was pleased with their service.

Kowalski Analysis

5 years ago

They were very quick and professional. They took great care of Panda. I have no doubt in my mind that she was treated well. I highly recommend them

Doris Warren

4 years ago

They did a wonderful job memorialising ourbeloved pet cat. I wish I had known about them when I lost some pets in the past. I highly recommend them.

Angela Carraro

5 years ago

I lost my Lilly this week and my vet recommended your services. I only had the funds for the least amount of service and expected bare bones (but certainly acceptable) services. The wooden box you provided is simply beautiful. The snippet of hair, the paw prints...the card...the book mark....I feel I made the best choice for the last thing I could do for my girl. Your care and compassion throughout the phone call and the delivery help me feel a bit more at peace. Truly...I am grateful.

rebecca

11 months ago

I’ve brought 9 of my fur kids to Borden and each time the staff has been very compassionate and caring each time. I highly recommend them.

Deborah Ranscheart

10 months ago

I have used this place for numerous of my animals. They are outstanding in understanding the loss of a pet. I will continue to use them and I always recommend them to anyone because they were great to my family.

M C

2 years ago

Devin was caring, kind, and empathetic with our loss and while explaining the process. She is a wonderful person to deal with when your heart is broken.All of the employees, with the exception of one (Olivia), displayed excellent customer service skills and were understanding of our situation and vulnerability.We have used Borden P.C. five times. We have recommended them to our friends and families and everyone is very thankful for their services and gregarious staff.Thank you!

Amy T-H

2 years ago

All of the workers are so compassionate and were very sympathetic — they all let us know how sorry they were for our loss of our sweet cat, Clarice. Everything in the package they provided us, from the ashes box to the paw print, were so well done. Thank you all for everything you do.

Colleen Biri

5 years ago

My vet used Borden for cremation services, and I was absolutely blow away at the beautiful and thoughtful way in which they returned my angel to me. The box with cremains was stunning, and they added in the most wonderful personal touches such as locks of fur, seeds of wildflowers to plant in his honor, imprints of his paws both of on paper and in plaster, and a lovely card with poem. I really was not expecting everything to be so caring and warm, and it brought me peace and relief to know that he was clearly taken care of in such a loving manner. I would HIGHLY recommend Borden to anyone who has to go through the loss of a pet. Their services definitely made the pain a little easier to handle.

Melissa Cline

8 years ago

I wish there were more rating stars than 5 so we could come closer to expressing our gratitude. We lost our 20 year old cat, Loki in March of this year. We knew he was dying and I contacted Borden for advice and information. The entire staff is wonderful. Very caring and respectful. The quality of service equals that I have seen with funeral homes for humans. We couldn't have found better service than what we received. I strongly recommend and am grateful to Borden. They made our loss easier to bear with their kindness and professional staff.

Hannah Campbell

7 years ago

I wish I could give more than five stars! When my cat passed away unexpectedly a few days ago, I called Borden at 10pm on a Saturday and I was surprised when someone actually answered my call at that hour. They were so kind and helpful. She went out of her way to arrange for someone to meet me on a Sunday. They made the process so easy and convenient. Milo was ready for me to pick up the day after I dropped him off. Everyone went above and beyond to express their condolences and even gave me a hand written card. Everything was packed so elegantly and looks so good. Thank you Borden for everything! I will definitely recommend them to anyone I know who loses a pet, and will use them again in the future. Thank you so much!

Dani Lynn

2 years ago

This place is wonderful ! For having to face one of hardest things I have ever been through. Having to take my little Gracie Lou in. ( Debin ) I hope I spelled your name right 🙃You was so patient and kind to me & my family. Thank you … you took so much time with Gracie Lou for us. You did a fantastic job from helping me pick out final pieces for her to even doing her little paw 🐾 prints for me. I am so grateful & pleased with this place.Thank you for helping me. I had my little Gracie Lou for 16 years and almost 5 months. You also made me a clay paw 🐾 print with her name, when I got home I showed my little boy dog ( Moo-Moo ) he could still smell her sent on the clay paw print. He got so excited and gave it kisses and wagging his tale like crazy. I can not thank y’all enoughDani Lynn

Tara Rees

3 years ago

By far the most compassionate and kind people I've ever done business with. They were all so patient, professional, and extremely helpful to me when my cat passed away last week. I am very very pleased with how beautiful of an urn he has and the services they provided.

Patricia Karsner-Nation

5 years ago

Having been in the business I have intimate knowledge of Borden"s and the lovely family that owns and operates their crematory and burial business. Having visited them for two of my most beloved yorkies, Lexi who passed after a wonderful long life and Little Lacey just a baby , I've always found them compassionate yet professional at the perfect level. They make, effortlessly, a heartbreaking time so much easier to handle. And they take every beloved pet into their arms and treat them as their own with utmost respect and the outcome is truly a touching and a treasured tribute to the life of your pet.

Sheri Dench

a year ago

Very pleasant to work with. They were compassionate and pricing was fair.

Mindy “Just Mindy”

2 years ago

They did a good job of caring for my fur baby. It was a super hard time for me and the staff was great.

Marissa Cathcart

4 months ago

Did a great job with a friend's pet

Anthony Hall

2 years ago

The words to use about this facility is more than 5 stars.I used them in Oct.,They are very professional,courteous .They handle the services for your animal as if it was there’s.The Best .

Stephanie Sinclair

3 years ago

Our vet used you for the creamation of out dear kitty. I can't express the gratitude for the beautiful memorial keepsakes you sent us with his ashes.Thank you

Paradise Lunea

4 years ago

With the utmost gratitude I want to say Thank You for the professionalism of the staff and the wonderful bag of extras along with my Isabella.

Randall Lewis

6 years ago

Staff very nice..clean modern place..felt comfortable leaving my best pet ever with them..Sad but knew i did the best for my best friend .Loved this dog so much..

Brenna

2 years ago

The memorial box for my sweet Jenny and her little bag for her ashes are so cute. I appreciate you all so much

Big-Momma619 ScentsSudsNaturals

2 years ago

Good people, they just helped me cremate an old cat that I had saved from an abusive home back in March.

Sophie Parker

2 years ago

I had to put my PTSD companion Gina down, and wanted her remains to be private and given back to me. Not only did they do an amazing job, but the plaque they made with her paw prints means so much to me. I have never had such amazing care given to my animals after their trip over the rainbow then what Borden did. I thank you so much with all my heart!

Katie Messenger

5 years ago

I lost my dog very unexpectedly, and when I picked him up from my vet, I couldn’t believe how beautiful the arrangement was. I have never had to say goodbye to a pet as an adult, so I didn’t know what to expect when I went to pick him up, but the box he was in was so beautiful, and I so appreciated all the extra mementos of him. I’m so grateful to have him home, and I can tell he was very lovingly cared for. Thank you for giving me some precious items to remember him by.

Ash Thomas

6 years ago

Very quick turnaround, got my baby girl back to me within three days. Professional staff, affordable options for services. While I don't look forward to when I will next need their service, I at least know they'll make preparations easier, and relieve some of the worry of what to do when you take your companion in for their final vet visit.

james r eldridge eldridge

a year ago

I had such a wonderful experience with the service the team provided. They were very sympathetic just so much compassion. If I have to lose another baby you can, but these are the people I’m going to call on. Thank you so much for your service.

Chelsea Bruck

3 years ago

If I could give more than 5 stars I would! We unexpectedly lost our young orange tabby, Snarf (like from the Thundercats). I had never thought of pet cremation, we always did the old fashion burial in the backyard, but my husband felt Snarf deserved more. I recently lost my father as well and he loved Snarf so I felt since we had my father cremated, we should cremate Snarf and they could be together until we all meet again. Snarf passed on a Sunday and Borden’s website said they had after hours services. My husband called as I was a crying mess and within minutes a gentleman by the name of Adam was calling us back. He was so kind and patient with us as we discussed our best option for Snarf. We were able to afford the semi-private cremation and opted for a clay paw print. He told us to be at the office first thing the next morning(Monday). My husband took Snarf the next morning and we picked him back up yesterday (Thursday). I can’t say enough about what we were given. Snarf was in a beautiful wooden box, and the clay paw print brought instant tears to my eyes, but that wasn’t all... there was a card from the Borden’s, a certificate, and a bookmark that included wildflower seeds to plant in Snarfs memory. My husband and I cried in the parking lot. To some, a pet may be just that, a pet. But to us our pets are our kids. The love for them is something that is unexplainable. And to lose one so abruptly is a pain I would not wish on my worst enemy. Borden made this process so easy, and did not make us feel rushed or like our business wasn’t wanted. Snarf was treated with the upmost respect as we were also. I hope the Borden’s know what a difference they are making in this world. I normally don’t write reviews unless I am really impacted by service I receive. I haven’t experienced customer service like this in a very long time. I will surely recommend them to anyone in need of pet cremation or memorial services and will use them in the future. Thank you again Borden Pet Crematory and a special thank you to Adam for being so amazing, even on a Sunday evening.

Paula Reesor

a year ago

Still waiting on my baby girl . She pass last Wednesday and they don't responded to our call or call back, to let us know when she'll be ready. No problems getting their money.

Amy Harless

2 years ago

They FORGOT to do the fur clipping and didn’t even tell me.I finally had the heart to open up the bag that was supposed to have my cat’s paw print and fur clipping. They forgot to do the fur clipping. They charged me for it. They didn’t tell me that they didn’t do it. It just doesn’t make sense to me how careless they were.I am absolutely crushed and there is nothing I can do to get that back. Go somewhere else.

Alison Sabo

2 years ago

My Daisy cat passed away on a Sunday morning and they took care of her that afternoon. They were so nice and understanding about my loss. Truly nice and caring people. Thank you for being so wonderful.

Brittany Morgan

2 years ago

Borden did a beautiful job with my best friend. Cody passed april 9. He was 19. My heart is still breaking and missing my little man but the keepsake bag borden out together brought me some peace. I will forever be thankful for them.

Linda Komarck

5 years ago

Got my Sissy back yesterday. Want to thank the whole staff at Borden's Pet Crematory for the professional work they do. They give a certificate of your baby and a print of the nose and paw. They give u and engraved box with flowers. Thank you Patty

Kelli Hargett

5 years ago

I really appreciated the professionalism, courtesy, and efficiency of the staff during this stressful time. My cat was cremated.

Cole Meyer

2 years ago

Reasonably priced, quick, and a few thoughtful touches. Not much to say, I had a good experience.

Erica Busby

6 years ago

I've never had to experience this, but they had made it better. Great service and price. I would recommend everyone.

Jay Baker

5 years ago

They were very kind. They layed out the options and were not pushy.

Steve Hickman

5 years ago

Thank you for your services

Teri Munden

6 months ago

Jerry Atwell

7 months ago

R dL

7 months ago

Karen Livesay

10 months ago

hayley hawkins

a year ago

kiffer tom

3 years ago

very unprofessional! made an appointment. was told to call the number on the door when i arrived. man came out and ask me to sign papers. he then ask where was my dog. i told him she is on the front seat. he wanted me to hand her to him so he could carry her inside. i ask him where is the gurney i can put her on. he said they only use it for big dogs. i ask him to get a gurney. he ask me to pull up at the side of the building. he rolled out a rusty, nasty gurney with no blanket, no towel on it. two days later i called and ask to speak to the manager. i was referred to Adam. i ask him what was the protocol for dealing with a persons pet? he couldnt answer. i said surely you have some sort of a procedure for dealing with someones pet. he said nothing. i ask to speak with the owner. she called and i ask her the same question. could you lease tell me the steps you take when a person drops off their beloved pet. again i was met with silence. evidently they operate by the seat of their pants with no set rules. this place is still under covid lock down so the treatment is far from personal. i would never recommend ever going here.

Vicki Allred

2 years ago

Caring, friendly and very informative staff!Everyone in the office understands you and your state of mind.Absolutely a beautiful tribute to Weedle. Thank you!Beautiful clay paw print & memorial wood box.Affordable! Worth every cent!

Patrick Richards

4 years ago

Compassionate and professional. My family is extremely pleased with the services provided. If you're curious about the expense, it's incredibly reasonable, probably less than you're thinking, and worth every penny. A dignified memorial for your beloved companion.

Janet Chesher

7 years ago

I am at a loss for words about this crematory. If a had to choose just ONE word, it would be AMAZING. Every single detail is handled with love, compassion and care. It is a top notch company you can feel completely at ease with, taking care of your fur baby's final arrangements. Thank you Rachelle, for all you do. It was such a pleasure to speak with you.

Nadine Farmer

a year ago

Bordon was very compassionate. To picking her up ,to delivering Mia s ashes. Nothing can compare to losing her, but Bordon was very helpful.

T. Lynn Gregg

4 years ago

Our cat died unexpectedly in the middle of the pandemic, and the staff here could not have been kinder to us despite the restrictions imposed by the quarantine. Their compassion and professionalism made a very bad day easier to bear.

Theresa Fitzpatrick

4 years ago

Got our Lumpy back today. Was blown away with how beautiful and thoughtful he was returned. Beautiful urn, pawprint, snippet of fur. The card and other mementos were outstanding.

Barbara Flaig

5 years ago

I highly recommend this crematory. You can tell they care enough to present your pet in a nice ornate box with a card and bookmark. The store front had nice displays and a warm feeling. I was pleased with their service.

Kowalski Analysis

5 years ago

They were very quick and professional. They took great care of Panda. I have no doubt in my mind that she was treated well. I highly recommend them

Doris Warren

4 years ago

They did a wonderful job memorialising ourbeloved pet cat. I wish I had known about them when I lost some pets in the past. I highly recommend them.