Customer Reviews Summary
The reviews for Affordable Kentucky Pet Crematory highlight the exceptional compassion and care provided by Deb and Bill during a difficult time of pet loss. Customers appreciate the personalized touches, such as hand-knitted bags and heartfelt notes, which add to the comforting experience. While many praise the affordability and transparency of pricing, there are a few concerns regarding communication and service consistency.
Stacey Campbell
Deb was very kind, caring, and compassionate, and she treated our boy Ace with love and tremendous care. We are very grateful for her services and we love the beautiful urn, crochet bag, and all of the personal touches Deb provided.
Nikki
After the passing of my sweet fur baby Gabby, I called Deb into the early morning hours and she responded right away. She is definitely an earth bound angel with her compassion and sympathy she gave, it was pure and genuine. I dropped my baby off to Deb the next evening and although I was feeling so broken hearted, I felt comfort in knowing she would take care of my life long best friend even after she had crossed the rainbow bridge. I highly recommend this facility, and once you meet Deb you will know that she was sent to do the Lord's work here on earth for the broken hearted! Thank you Deb. ❤️
Calley Ward
I had an appointment to get my baby cremated and a donor would be calling the facility directly to pay for the cremation. I confirmed with this facility they would accept payment over the phone because someone was covering her cremation cost for me. I already have an urn for her ashes and selected everything, I was happy and grateful they would work with me and take care of my baby. The facility then says they can’t do that after already telling me yes. When I was upset they just told me I could bury my pet - I live in an apartment and have no way to bury my pet, nor do I have a place to take her with me. They seem to act like they care, until it really comes down with it and they don’t - this is all a fake facade to get your business.
Jenny Moss
At a time when your heart is deeply broken in what seems to be disrepair, this couple steps up with such kindness and compassion and wraps you with words of comfort. Every text and phone conversation she referred to our furbaby with endearing words. Her husband sent me a message the day our sweet kitties ashes were mailed to us; when it arrived, his ashes were in a crocheted baby blue bag with a kind, hand written letter, sending God's love and comfort for us and thanking us for caring for His animals so lovingly. I HIGHLY recommend them; we will gladly drive 2.5 hours for their services. Hands down some of the best money spent regarding the finality of our pets life. ❤️