Customer Reviews Summary
Heavenly Pet Memorials is highly praised for their compassionate and professional service during a difficult time of pet loss. Many reviews highlight the staff's kindness, understanding, and the reasonable pricing for cremation services. Customers appreciate the personalized touches, such as keepsakes and the ability to say goodbye in a private setting, making the experience more bearable.
Cathy Adams
We recently used this service and these folks are exceptionally kind, and very understanding of our situation. We purchased several urns for our cats of many years, one of which recently crossed the rainbow bridge. We wanted all of the urns to match. They couldn't have been more helpful and so reasonably priced with theirproducts. We wholeheartedly recommend this company and the wonderful people that own it. Please use this service when your need arises. We certainly will. You won't be sorry.Steve and Cathy Adams
Alicia Caleb
We picked up the ashes of our sweet boy today. They were amazing in the communication prior to services, and no pressure on time as it took me over a week to emotionally build up the courage to be able to pick up the remains of my boy. They were so kind, and did a fantastic job with his nose and paw prints.
Tim Rongish
We brought in our tuxedo cat AC the day after she died on Christmas morning. Jolene, the owner, allowed us as much time as we needed with our cat in a private room. She was very kind, considerate and sensitive to our needs. She did not try to upsell us on any of the additional products or services but rather listened to us with sincere care and empathy. She made a special accommodation for us to have AC's ashes ready the next day. When we came in, her and her staff person were very kind and considerate and provided everything we asked for at a reasonable cost. I strongly recommend Heavenly Pet Memorials.
Ben Muth
Heavenly Pet Memorials is beyond anything we could have hoped for when we lost 3 pets at once. So accommodating and flexible. Zero pressure and they even stayed open late so I could retrieve our ashes when they were done. I'd recommend them to anyone..
Cathy Adams
We recently used this service and these folks are exceptionally kind, and very understanding of our situation. We purchased several urns for our cats of many years, one of which recently crossed the rainbow bridge. We wanted all of the urns to match. They couldn't have been more helpful and so reasonably priced with theirproducts. We wholeheartedly recommend this company and the wonderful people that own it. Please use this service when your need arises. We certainly will. You won't be sorry.Steve and Cathy Adams
Alicia Caleb
We picked up the ashes of our sweet boy today. They were amazing in the communication prior to services, and no pressure on time as it took me over a week to emotionally build up the courage to be able to pick up the remains of my boy. They were so kind, and did a fantastic job with his nose and paw prints.
Tim Rongish
We brought in our tuxedo cat AC the day after she died on Christmas morning. Jolene, the owner, allowed us as much time as we needed with our cat in a private room. She was very kind, considerate and sensitive to our needs. She did not try to upsell us on any of the additional products or services but rather listened to us with sincere care and empathy. She made a special accommodation for us to have AC's ashes ready the next day. When we came in, her and her staff person were very kind and considerate and provided everything we asked for at a reasonable cost. I strongly recommend Heavenly Pet Memorials.
Ben Muth
Heavenly Pet Memorials is beyond anything we could have hoped for when we lost 3 pets at once. So accommodating and flexible. Zero pressure and they even stayed open late so I could retrieve our ashes when they were done. I'd recommend them to anyone..
C C
Could not have made it through losing my Mabel without them. They were so patient and understanding. They even picked her up from the vet for me. Thank you so much, from me & my beautiful Tortie. ๐งก๐ค๐ค
Amanda Vickers
Our sweet beautiful kitty cat passed away right after New Yearโs Day. Taylor was sympathetic to us when we brought her in. Things were handled professionally this time. I has hesitant to go, considering 7-8 years ago, an older lady did not handle the situation appropriately and left a horrible memory for my daughter.
Mindy Hinton
Ron so appreciates the exceptional kindness coming over and taking our loving sweetheart Jazi and using the best of care and compassion. We so appreciate all of you so much!!Ron was so happy to get to see Jazi one last time. You guys are the best and kudos for all the compassion and kindness. Our sweetheart is back home although still very sad, we know the memories and especially the memories provided by Heavenly Pet well soon turn into fond memories!!!! Thank you all for being there and the exceptional service!! We thank you!!!
Kris Akin
Less than 48 hours ago, a crucial part of our lives was cruelly taken from us and we've been left broken and lost. Our Shar-Pei passed suddenly without any warning & we are completely devastated by this truly traumatic experience.Fortunately, a loved one told us about Heavenly Pet Memorials. Seeing as it was after 9 pm, I went to their website but wasn't up for reading or filling anything out; so I called the number. To my surprise, someone not only answered the phone but said they would be available for us to bring over our departed sweet boy that very night. She mentioned picking him up but we live a ways away from Topeka & it didn't feel right having him ride with someone else. So, we drove him in to town long after normal business hours. Taylor was there waiting for us and gave us a private place & the time we needed to finish saying our goodbyes.The services they provided have given us a small sense of closure that we honestly didn't expect. While we are still traumatized by what happened, Taylor at Heavenly Pet Memorials helped us on that dark night when no one else would.Now we have our best boy ever back home with us and we're dealing with this heartbreaking loss as best we can.Taylor was beyond professional & unbelievably compassionate. Every aspect of the services these wonderful people have provided to us, are top-notch and way beyond anything we ever expected.It seems as though our memorial is exactly what we need to help us get through our misery; because, while we remain broken and lost, things don't feel quite as dark as they did.Thank you, thank you for all that you've done for us.
Mandie Ryan
The best experience for the wrost day of my life. They took such great care of my baby boy and of me. I'm so sorry for your loss but you're in great hands by going here.
Jennifer Joy
We recently had to help our beloved family dog of 14 years, Charlie Bacon, cross the rainbow bridge. Heavenly Pet made an incredibly difficult loss so much easier. Not only were they compassionate and kind, but their pricing was also very reasonable for the semi-private cremation services they provided. Heavenly Pet conveniently coordinated with the vet's office for transport, which I absolutely appreciated. They were even able to get surprisingly good paw and nose prints for us as a keepsake after I tried and failed. I'm so grateful that we listened to all the good reviews. I couldn't have asked for a better experience at such a sad time. Thank you so much!
Molly Pisocki
My gecko passed away and I took him in to Heavenly Pet Memorials to get cremated. This staff is so caring and wonderful! They discussed my options, helped me pick out a beautiful urn, and got the paperwork sorted really quickly. They took me into a room and let me say final goodbyes to my baby before I left. It only took 2 days to get him back. I was given a packet with a death certificate, a nice note, and his paw prints! Today I got home and had a sympathy card from them in my mailbox. Losing part of your family is tough, but these ladies make it a little easier.
Marlene McGrath
I was very pleased with the caring staff! When my little dog, Bailey, 17yrs old, crossed over the Rainbow Bridge they had so much compassion. In only a few days I had her back home with me. I couldn't have been more pleased! I will definitely go there again when my other little dog passes. Hopefully, that won't be any time soon.
Lisa Davis
We have had 3 of our elderly dogs cross over this last year (most recently this weekend) and they have been nothing but wonderful. They even met my husband on Sunday morning to drop our fur baby off. They truly make you feel like they care especially when they send a personal card. I will never take my pets anywhere else. Thank you to the staff for all love you show my babies.
Teresa Owens
Thank you for your pristine, thoughtful caring, compassionate service you made our passing of Bella so special for us and her brother.
Amanda Pfannenstiel
This isn't pet boarding. This is pet cremation service. The folks that own and run it are amazing! They are all so nice, caring, understanding, and helpful. They'll wait and listen to you talk about your lost furry friend and comfort you. They even have pet bereavement groups to help you through the grief process. I can't say enough great things about this business!!! A+ in my book!
Jennifer Gonzales
Extremely caring and professional staff. Things we appreciated from them while preforming their service: They were very respectful when collecting our pup's body. They gave us a time frame and they were precise. Also, beyond a couple of clarifications they were quiet and calm. Having gone through an absolute traumatic chaos 90 minutes earlier we very much appreciated the lull.
Tana Harmon
The whole team was kind and considerate during this process. Special thanks to Jolene and Taylor!
Ari
Kindest people in the world. Thank you for everything โค๏ธ
Marsue Payne
This was the first time I have gone to Heavenly pets. I had read all the positive reviews and when I recently lost one of my cats, Oden at age 15 1/2 years old, I reached out.. It was heartbreaking for me but staff were very kind and comforting to me. Yesterday I received a beautiful thinking of you card in the mail. It made me cry because it was so warm, comforting and heartfelt. Thank you for being there for me when I lost my beloved pet.
Shay Fantroy
Thank you so much for caring for our Wanda like you did!! We never thought we would be able to put her to rest in such loving and caring manner but y'all made it happen! To many people our Wanda was just a turtle but to us she was family. Thank you again and I definitely recommend your services to everyone who is looking for professional people to handle your pet babies when they cross that rainbow bridge.
Cathy Adams
We recently used this service and these folks are exceptionally kind, and very understanding of our situation. We purchased several urns for our cats of many years, one of which recently crossed the rainbow bridge. We wanted all of the urns to match. They couldn't have been more helpful and so reasonably priced with theirproducts. We wholeheartedly recommend this company and the wonderful people that own it. Please use this service when your need arises. We certainly will. You won't be sorry.Steve and Cathy Adams
Alicia Caleb
We picked up the ashes of our sweet boy today. They were amazing in the communication prior to services, and no pressure on time as it took me over a week to emotionally build up the courage to be able to pick up the remains of my boy. They were so kind, and did a fantastic job with his nose and paw prints.
Tim Rongish
We brought in our tuxedo cat AC the day after she died on Christmas morning. Jolene, the owner, allowed us as much time as we needed with our cat in a private room. She was very kind, considerate and sensitive to our needs. She did not try to upsell us on any of the additional products or services but rather listened to us with sincere care and empathy. She made a special accommodation for us to have AC's ashes ready the next day. When we came in, her and her staff person were very kind and considerate and provided everything we asked for at a reasonable cost. I strongly recommend Heavenly Pet Memorials.
Ben Muth
Heavenly Pet Memorials is beyond anything we could have hoped for when we lost 3 pets at once. So accommodating and flexible. Zero pressure and they even stayed open late so I could retrieve our ashes when they were done. I'd recommend them to anyone..
C C
Could not have made it through losing my Mabel without them. They were so patient and understanding. They even picked her up from the vet for me. Thank you so much, from me & my beautiful Tortie. ๐งก๐ค๐ค
Amanda Vickers
Our sweet beautiful kitty cat passed away right after New Yearโs Day. Taylor was sympathetic to us when we brought her in. Things were handled professionally this time. I has hesitant to go, considering 7-8 years ago, an older lady did not handle the situation appropriately and left a horrible memory for my daughter.
Mindy Hinton
Ron so appreciates the exceptional kindness coming over and taking our loving sweetheart Jazi and using the best of care and compassion. We so appreciate all of you so much!!Ron was so happy to get to see Jazi one last time. You guys are the best and kudos for all the compassion and kindness. Our sweetheart is back home although still very sad, we know the memories and especially the memories provided by Heavenly Pet well soon turn into fond memories!!!! Thank you all for being there and the exceptional service!! We thank you!!!
Kris Akin
Less than 48 hours ago, a crucial part of our lives was cruelly taken from us and we've been left broken and lost. Our Shar-Pei passed suddenly without any warning & we are completely devastated by this truly traumatic experience.Fortunately, a loved one told us about Heavenly Pet Memorials. Seeing as it was after 9 pm, I went to their website but wasn't up for reading or filling anything out; so I called the number. To my surprise, someone not only answered the phone but said they would be available for us to bring over our departed sweet boy that very night. She mentioned picking him up but we live a ways away from Topeka & it didn't feel right having him ride with someone else. So, we drove him in to town long after normal business hours. Taylor was there waiting for us and gave us a private place & the time we needed to finish saying our goodbyes.The services they provided have given us a small sense of closure that we honestly didn't expect. While we are still traumatized by what happened, Taylor at Heavenly Pet Memorials helped us on that dark night when no one else would.Now we have our best boy ever back home with us and we're dealing with this heartbreaking loss as best we can.Taylor was beyond professional & unbelievably compassionate. Every aspect of the services these wonderful people have provided to us, are top-notch and way beyond anything we ever expected.It seems as though our memorial is exactly what we need to help us get through our misery; because, while we remain broken and lost, things don't feel quite as dark as they did.Thank you, thank you for all that you've done for us.
Mandie Ryan
The best experience for the wrost day of my life. They took such great care of my baby boy and of me. I'm so sorry for your loss but you're in great hands by going here.
Jennifer Joy
We recently had to help our beloved family dog of 14 years, Charlie Bacon, cross the rainbow bridge. Heavenly Pet made an incredibly difficult loss so much easier. Not only were they compassionate and kind, but their pricing was also very reasonable for the semi-private cremation services they provided. Heavenly Pet conveniently coordinated with the vet's office for transport, which I absolutely appreciated. They were even able to get surprisingly good paw and nose prints for us as a keepsake after I tried and failed. I'm so grateful that we listened to all the good reviews. I couldn't have asked for a better experience at such a sad time. Thank you so much!
M H
Kind, and compassionate staff in you time of need. All of the complementary remarks here are true. If you have lost your pet, this is the only place to go for immediate support and kindness! Thank you Heavenly Pet's! Mark Harwood
Jeremy Berardi
This review has taken me 5 months to confront writing.Losing our little guy Loki, who was only a couple of years old - was the hardest thing I've ever gone through in my life.It hurts writing this - but I have to, because everyone on this planet needs to know about Jolayne and Taylor (the owners) of Heavenly Pet Memorials.If you read the reviews about this place, you'll notice the word "COMPASSION" shows up a lot.That's because Jolayne's and Taylor's compassion and understanding for what you going through is hard to understand until you experience it.It's your last moments with your pet and it's body.You want everything to be perfect and to know that when your pet is looking and watching, that they feel they've been put to rest PROPERLY.I KNOW Loki was very happy with our final moments and how well Taylor and Jolayne treated him.My wife was out of town when he passed and they were just so kind. They welcomed me to come back and visit multiple times throughout the week to talk to him and update him on plans until my wife was back and we could cremate him.They even had him cleaned up and presented so peacefully each time.I'm trying not to write a novel - but that is what Jolayne and Taylor really deserve, because these two Beings should be known to everyone on this planet.I've literally never had better customer service in ANY industry, nevermind just the pet industry.That's because it's wasn't customer service.It was just 2 amazing humans TRULY caring and understanding what you're going through. ANDDDD doing everything possible to make sure the hardest experience ever, is the best it can be.In the future, when I am living in other states, I will still drive out here when a pet passes to have them cremated and put to rest with Jolayne and Taylor.Yes they ARE that amazing.I miss my little buddy so much and it still hurts writing this, but I am just so happy I found Jolayne and Taylor to help me.Thanks for being truly exceptional Beings Jolayne and Taylor.Seriously, from the bottom of my heart -I really appreciate you :)
Jeanette Keiser
I rarely write reviews, but Heavenly Pet Memorials has helped me through the recent loss of another dog in a very caring, professional manner.I highly recommend them and commend them for doing an extremely difficult job.Thank you for your compassion.Love, Jeanette & Diego
Jaime Lair
My beloved Molly Mae passed away while I was at work. By the time I found her, there was nobody available to help me immediately. I reached out to Heavenly Pets after hours and they were so kind to meet with me that evening. I highly recommend their kindness and services โค๏ธโค๏ธ๐
Phil Gaughran
A huge THANK YOU to the entire team at Heavenly pets Stockton on Tees for making a heart breaking time losing our Fur-girl Rosie that little bit better with the kindness, understanding and comfort shown.from the moment we called them for helpI would have no problem with recommending Heavenly pets Cremation to anyoneThank you againWarmest regardsPhil and Linda
Alaura Moore
Very compassionate and kind staff. They have a beautiful room if you wish to have a small ceremony there to say your last goodbyes. Said goodbye to my loving cat of 11 years on a Wednesday and her ashes were ready on Friday. It was only $100 for the basic cremation which is amazing when you suddenly lose a pet without any warning, and they guarantee you only receive your pets ashes. Highly recommend to this place to anyone who unfortunately needs there services. Thank you so much Heavenly Pet Memorials โค๏ธ
Sheila Krohe
Absolutely phenomenal service. This is not something I thought I would ever do but after having our cat for 20.5 years, we couldn't imagine not having him with us. They were helpful, attentive and remembered details for us as I talked with them during the weeks leading up to it. We were lucky to know it was coming and be prepared. Jolayne was amazing the whole way.
Hanna Walton
Hands down the best customer service during a hard time. I would give them a million stars if I could. So compassionate after the loss of our dog and it was a very peaceful process. Quick turnaround as well. HIGHLY recommend ๐พ
Krislyn Collins
Where do I start? We have lost now 4 fur babies in the last year and each time we take them to Heavenly Pet Memorials. they are so sweet and kind, of course im always bawling like a baby and it never bothers them ๐ค i appreciate this service and their staff so greatly. you guys are amazing and have hearts of gold ๐ค
Jennifer Rafferty
We had a wonderful experience with Heavenly Pet. The customer service was excellent and there was no hesitation whatsoever to come out whenever we needed them. They made a terrible time so much easier for us. Thank you for taking care of our sweet Rufus for us.
Molly Pisocki
My gecko passed away and I took him in to Heavenly Pet Memorials to get cremated. This staff is so caring and wonderful! They discussed my options, helped me pick out a beautiful urn, and got the paperwork sorted really quickly. They took me into a room and let me say final goodbyes to my baby before I left. It only took 2 days to get him back. I was given a packet with a death certificate, a nice note, and his paw prints! Today I got home and had a sympathy card from them in my mailbox. Losing part of your family is tough, but these ladies make it a little easier.
Marlene McGrath
I was very pleased with the caring staff! When my little dog, Bailey, 17yrs old, crossed over the Rainbow Bridge they had so much compassion. In only a few days I had her back home with me. I couldn't have been more pleased! I will definitely go there again when my other little dog passes. Hopefully, that won't be any time soon.
Lisa Davis
We have had 3 of our elderly dogs cross over this last year (most recently this weekend) and they have been nothing but wonderful. They even met my husband on Sunday morning to drop our fur baby off. They truly make you feel like they care especially when they send a personal card. I will never take my pets anywhere else. Thank you to the staff for all love you show my babies.
Teresa Owens
Thank you for your pristine, thoughtful caring, compassionate service you made our passing of Bella so special for us and her brother.
Amanda Pfannenstiel
This isn't pet boarding. This is pet cremation service. The folks that own and run it are amazing! They are all so nice, caring, understanding, and helpful. They'll wait and listen to you talk about your lost furry friend and comfort you. They even have pet bereavement groups to help you through the grief process. I can't say enough great things about this business!!! A+ in my book!
Jennifer Gonzales
Extremely caring and professional staff. Things we appreciated from them while preforming their service: They were very respectful when collecting our pup's body. They gave us a time frame and they were precise. Also, beyond a couple of clarifications they were quiet and calm. Having gone through an absolute traumatic chaos 90 minutes earlier we very much appreciated the lull.
Tana Harmon
The whole team was kind and considerate during this process. Special thanks to Jolene and Taylor!
Ari
Kindest people in the world. Thank you for everything โค๏ธ
Marsue Payne
This was the first time I have gone to Heavenly pets. I had read all the positive reviews and when I recently lost one of my cats, Oden at age 15 1/2 years old, I reached out.. It was heartbreaking for me but staff were very kind and comforting to me. Yesterday I received a beautiful thinking of you card in the mail. It made me cry because it was so warm, comforting and heartfelt. Thank you for being there for me when I lost my beloved pet.
Shay Fantroy
Thank you so much for caring for our Wanda like you did!! We never thought we would be able to put her to rest in such loving and caring manner but y'all made it happen! To many people our Wanda was just a turtle but to us she was family. Thank you again and I definitely recommend your services to everyone who is looking for professional people to handle your pet babies when they cross that rainbow bridge.
Andrea Stidham
My constant companion of 14 years crossed the rainbow bridge during the early morning hours on Wednesday, December 8th. Later that morning, I contacted Heavenly Pet Memorials. They were so kind and compassionate to me on the phone and when I arrived with my sweet boy. If you are ever in need of their services, I highly recommend them.
MELISSA CLOPTON
Heavenly Pets went above and beyond my expectations. Everything I requested turned out better than I thought it would.Thank you for everything you did during a very difficult and heard situation.My husband and I will always miss our sweet Great Dane, Jaydon.
Toby & Maegan Leavendusky
I have used Heavenly Pets three times. Each time, the staff goes above and beyond to provide us comfort and love at such a hard time in our lives. I highly recommend them!
Sister SoFly
No words can express how much I appreciate these people, the lady came to my house to pick up my Bunny Boo, she was very nice & sympathetic, She let me make payments, she waited several months, patiently, for me to pay her off, she never hounded me & in fact on more than one occasion I called the store not knowing that they were closed & she answered & stayed late just to give me time to get there to make my payment. Also it was the sweetest gesture, a week after my Boo passed, I received a personalized card in the mail expressing there deepest condolences, I truly love people like them, The world needs more people like them. God Bless!
Tiffany Potts
The ladies that work there are so kind and compassionate they really care about each person and pet that walks through there door. I have never had to deal with the loss of a pet before and they made it easier. I thank them for their great service and kindness!!!
Bridgett Olson
After stonehouse animal hospital misdiagnosed my baby which ultimately lead to him passing away, Heavenly pet memorials was there for us. My husband called in advance to his passing on Sunday and they had absolutely no problem showing up, being compassionate, kind, and very warm hearted. They even let Pablo Escopaw go with his bed and my sweater that he automatically fell in love with since the day I had him which brought me comfort knowing that he will have two of his favorite things with him forever. I wouldnโt recommend anywhere else for someone to take their fur baby to after their passing.
Edward Hecht
They provided compassion during a very difficult time. They take the time to give a tissue and allow you a moment to say goodbye. Highly recommend these people.
Chris Livgren
We have used their services twice in the last couple of years. They are kind caring. Their ability to be supportive and loving for our losses meant a lot to me. I would definitely recommend them to anyone going through the loss of their fur babies.
Janet Flickinger
Kimberly was very polite and respectable during our loss and they took care of our Lady Girl, there whole staff was wonderful !!! When our other dog passes we will call upon Heavenly pets again !!! The paw print , clay print , little poem was very nice to receive and the price was very reasonable !!!
Abigail Jarvis
Heavenly Pets Memorials did an absolute amazing job with my cat Yoshi. They picked her up from the vet, and I was able to get a few different keepsakes and they're so reasonable! Another place was trying to charge me $500 just for cremation not including anything else. I highly recommend this place when it comes to cremating your pets.
M H
Kind, and compassionate staff in you time of need. All of the complementary remarks here are true. If you have lost your pet, this is the only place to go for immediate support and kindness! Thank you Heavenly Pet's! Mark Harwood
Jeremy Berardi
This review has taken me 5 months to confront writing.Losing our little guy Loki, who was only a couple of years old - was the hardest thing I've ever gone through in my life.It hurts writing this - but I have to, because everyone on this planet needs to know about Jolayne and Taylor (the owners) of Heavenly Pet Memorials.If you read the reviews about this place, you'll notice the word "COMPASSION" shows up a lot.That's because Jolayne's and Taylor's compassion and understanding for what you going through is hard to understand until you experience it.It's your last moments with your pet and it's body.You want everything to be perfect and to know that when your pet is looking and watching, that they feel they've been put to rest PROPERLY.I KNOW Loki was very happy with our final moments and how well Taylor and Jolayne treated him.My wife was out of town when he passed and they were just so kind. They welcomed me to come back and visit multiple times throughout the week to talk to him and update him on plans until my wife was back and we could cremate him.They even had him cleaned up and presented so peacefully each time.I'm trying not to write a novel - but that is what Jolayne and Taylor really deserve, because these two Beings should be known to everyone on this planet.I've literally never had better customer service in ANY industry, nevermind just the pet industry.That's because it's wasn't customer service.It was just 2 amazing humans TRULY caring and understanding what you're going through. ANDDDD doing everything possible to make sure the hardest experience ever, is the best it can be.In the future, when I am living in other states, I will still drive out here when a pet passes to have them cremated and put to rest with Jolayne and Taylor.Yes they ARE that amazing.I miss my little buddy so much and it still hurts writing this, but I am just so happy I found Jolayne and Taylor to help me.Thanks for being truly exceptional Beings Jolayne and Taylor.Seriously, from the bottom of my heart -I really appreciate you :)
Jeanette Keiser
I rarely write reviews, but Heavenly Pet Memorials has helped me through the recent loss of another dog in a very caring, professional manner.I highly recommend them and commend them for doing an extremely difficult job.Thank you for your compassion.Love, Jeanette & Diego
Jaime Lair
My beloved Molly Mae passed away while I was at work. By the time I found her, there was nobody available to help me immediately. I reached out to Heavenly Pets after hours and they were so kind to meet with me that evening. I highly recommend their kindness and services โค๏ธโค๏ธ๐
Phil Gaughran
A huge THANK YOU to the entire team at Heavenly pets Stockton on Tees for making a heart breaking time losing our Fur-girl Rosie that little bit better with the kindness, understanding and comfort shown.from the moment we called them for helpI would have no problem with recommending Heavenly pets Cremation to anyoneThank you againWarmest regardsPhil and Linda
Alaura Moore
Very compassionate and kind staff. They have a beautiful room if you wish to have a small ceremony there to say your last goodbyes. Said goodbye to my loving cat of 11 years on a Wednesday and her ashes were ready on Friday. It was only $100 for the basic cremation which is amazing when you suddenly lose a pet without any warning, and they guarantee you only receive your pets ashes. Highly recommend to this place to anyone who unfortunately needs there services. Thank you so much Heavenly Pet Memorials โค๏ธ
Sheila Krohe
Absolutely phenomenal service. This is not something I thought I would ever do but after having our cat for 20.5 years, we couldn't imagine not having him with us. They were helpful, attentive and remembered details for us as I talked with them during the weeks leading up to it. We were lucky to know it was coming and be prepared. Jolayne was amazing the whole way.
Hanna Walton
Hands down the best customer service during a hard time. I would give them a million stars if I could. So compassionate after the loss of our dog and it was a very peaceful process. Quick turnaround as well. HIGHLY recommend ๐พ
Krislyn Collins
Where do I start? We have lost now 4 fur babies in the last year and each time we take them to Heavenly Pet Memorials. they are so sweet and kind, of course im always bawling like a baby and it never bothers them ๐ค i appreciate this service and their staff so greatly. you guys are amazing and have hearts of gold ๐ค
Jennifer Rafferty
We had a wonderful experience with Heavenly Pet. The customer service was excellent and there was no hesitation whatsoever to come out whenever we needed them. They made a terrible time so much easier for us. Thank you for taking care of our sweet Rufus for us.
Linda Mooney
They took very good care of my Princess cat & compassionate to me. They made a very hard time much easier for me and returned my baby to me the next day. Good people.
Dale Parker
Very lovely, caring people who make the experience as less painful as possible. They also offer alot of options for keepsakes from your pet. Paw prints, ashes in glass, beautiful wooden boxes with name plates, just so much to choose from if you want the memories. They have cremated alot of our pets (old age) and they are wonderful.
Mackenna Russell
Very kind, caring, and supportive people. They left dinner to meet us so we could take care of our business after hours. Never an easy process but so grateful for the services they provide.
mikel runnels
they have taken care of me twice now and were very caring and checked in with me after my male boxer romeo passed last year and now my female boxer has passed and I decided to use their services again for her
Alison Marriott
They helped me with my cat peanut and helped with my grieving process. I would 100% recommend them to anyone who has lost a pet.
Jimmy James
When I first walked in the reception area was warm and comforting. Staff was very understanding. After all our pets are like family.
Tisharria Harris
They are really caring, nice, and loving. I recommend them to anyone that wants to remember your pet.
Katherine Gilmore-Frye
I had to bring my sweet kitten here a week ago ... The ladies are so nice and are very helpful.
Ronald Braden
We had are girl Dallas done here and they we're friendly and supportive to us I will go back
Deb Boyd
Such great people. And took care of my babies with care. I would recommend this place to everybody. Thank you
Andrea Stidham
My constant companion of 14 years crossed the rainbow bridge during the early morning hours on Wednesday, December 8th. Later that morning, I contacted Heavenly Pet Memorials. They were so kind and compassionate to me on the phone and when I arrived with my sweet boy. If you are ever in need of their services, I highly recommend them.
MELISSA CLOPTON
Heavenly Pets went above and beyond my expectations. Everything I requested turned out better than I thought it would.Thank you for everything you did during a very difficult and heard situation.My husband and I will always miss our sweet Great Dane, Jaydon.
Toby & Maegan Leavendusky
I have used Heavenly Pets three times. Each time, the staff goes above and beyond to provide us comfort and love at such a hard time in our lives. I highly recommend them!
Sister SoFly
No words can express how much I appreciate these people, the lady came to my house to pick up my Bunny Boo, she was very nice & sympathetic, She let me make payments, she waited several months, patiently, for me to pay her off, she never hounded me & in fact on more than one occasion I called the store not knowing that they were closed & she answered & stayed late just to give me time to get there to make my payment. Also it was the sweetest gesture, a week after my Boo passed, I received a personalized card in the mail expressing there deepest condolences, I truly love people like them, The world needs more people like them. God Bless!
Tiffany Potts
The ladies that work there are so kind and compassionate they really care about each person and pet that walks through there door. I have never had to deal with the loss of a pet before and they made it easier. I thank them for their great service and kindness!!!
Bridgett Olson
After stonehouse animal hospital misdiagnosed my baby which ultimately lead to him passing away, Heavenly pet memorials was there for us. My husband called in advance to his passing on Sunday and they had absolutely no problem showing up, being compassionate, kind, and very warm hearted. They even let Pablo Escopaw go with his bed and my sweater that he automatically fell in love with since the day I had him which brought me comfort knowing that he will have two of his favorite things with him forever. I wouldnโt recommend anywhere else for someone to take their fur baby to after their passing.
Edward Hecht
They provided compassion during a very difficult time. They take the time to give a tissue and allow you a moment to say goodbye. Highly recommend these people.
Chris Livgren
We have used their services twice in the last couple of years. They are kind caring. Their ability to be supportive and loving for our losses meant a lot to me. I would definitely recommend them to anyone going through the loss of their fur babies.
Janet Flickinger
Kimberly was very polite and respectable during our loss and they took care of our Lady Girl, there whole staff was wonderful !!! When our other dog passes we will call upon Heavenly pets again !!! The paw print , clay print , little poem was very nice to receive and the price was very reasonable !!!
Abigail Jarvis
Heavenly Pets Memorials did an absolute amazing job with my cat Yoshi. They picked her up from the vet, and I was able to get a few different keepsakes and they're so reasonable! Another place was trying to charge me $500 just for cremation not including anything else. I highly recommend this place when it comes to cremating your pets.
Barry Richardson
Highly recommend empathetic and helpful folks and a quality product and experience to help you memorialize your loved furry family members!
Carolyn Dee
Wonderful kind staff. Amazing and caring a true blessing in a time of need.
graham bonsall
Such a great place, they have helped us honor our lost ones.
Stephanie Lambert
The staff are kind and caring and the cremation services are fairly priced.
Keith โWHITEBOYโ Kulper
Treated us really decent showed concern when we lost our pets
steve agnew
Great place. They take care of your pets
Marco K
Did a nice job preparing my friend ๐ถ. Really kind and understanding people.
Britt Annette
Great people to help in your time of need for the loss of your furbabies
Theresa Maxwell
Caring compassionate people. Beautiful array of memorials.
Heide King
Very comforting and helpful though a difficult time.
Linda Mooney
They took very good care of my Princess cat & compassionate to me. They made a very hard time much easier for me and returned my baby to me the next day. Good people.
Dale Parker
Very lovely, caring people who make the experience as less painful as possible. They also offer alot of options for keepsakes from your pet. Paw prints, ashes in glass, beautiful wooden boxes with name plates, just so much to choose from if you want the memories. They have cremated alot of our pets (old age) and they are wonderful.
Mackenna Russell
Very kind, caring, and supportive people. They left dinner to meet us so we could take care of our business after hours. Never an easy process but so grateful for the services they provide.
mikel runnels
they have taken care of me twice now and were very caring and checked in with me after my male boxer romeo passed last year and now my female boxer has passed and I decided to use their services again for her
Alison Marriott
They helped me with my cat peanut and helped with my grieving process. I would 100% recommend them to anyone who has lost a pet.
Jimmy James
When I first walked in the reception area was warm and comforting. Staff was very understanding. After all our pets are like family.
Tisharria Harris
They are really caring, nice, and loving. I recommend them to anyone that wants to remember your pet.
Katherine Gilmore-Frye
I had to bring my sweet kitten here a week ago ... The ladies are so nice and are very helpful.
Ronald Braden
We had are girl Dallas done here and they we're friendly and supportive to us I will go back
Deb Boyd
Such great people. And took care of my babies with care. I would recommend this place to everybody. Thank you
Skipp Davison
The level of care and compassion and expertise is off the charts
Joseph Pratt
Very professional and sympathetic to us for our loss.
Angie โAnjโ Currie
Wonderful, heartfelt, caring people. They really care about your furbaby.
Sergio Baez
Love this place is really a heaven sent blessing
Gonzalez Gaming
Nice job affordable anf friendly
C K
The staff is so kind and caring!
Jim Ellison
Very friendly and caring.
Grant Peters
Always so kind and respectful!!
Traci Stansbury
Wonderful staff they are amazing
Ezra G
Very sensitive to my grief.
Barry Richardson
Highly recommend empathetic and helpful folks and a quality product and experience to help you memorialize your loved furry family members!
Carolyn Dee
Wonderful kind staff. Amazing and caring a true blessing in a time of need.
graham bonsall
Such a great place, they have helped us honor our lost ones.
Stephanie Lambert
The staff are kind and caring and the cremation services are fairly priced.
Keith โWHITEBOYโ Kulper
Treated us really decent showed concern when we lost our pets
steve agnew
Great place. They take care of your pets
Marco K
Did a nice job preparing my friend ๐ถ. Really kind and understanding people.
Britt Annette
Great people to help in your time of need for the loss of your furbabies
Theresa Maxwell
Caring compassionate people. Beautiful array of memorials.
Heide King
Very comforting and helpful though a difficult time.
Terri Sanchez
Friendly, caring, compassionate!
Jeanette Wehmeier
Very caring staff.
Eric Johnson
Very caring individuals.
April Lemon
Warm caring staff
Elaine Amrein
very kind people
ronnette Mcmillan
Great
NaTasha Bradford
Very friendly and caring
Avary Domme
Donald Ayres
Kyle Burris
Skipp Davison
The level of care and compassion and expertise is off the charts
Joseph Pratt
Very professional and sympathetic to us for our loss.
Angie โAnjโ Currie
Wonderful, heartfelt, caring people. They really care about your furbaby.
Sergio Baez
Love this place is really a heaven sent blessing
Gonzalez Gaming
Nice job affordable anf friendly
C K
The staff is so kind and caring!
Jim Ellison
Very friendly and caring.
Grant Peters
Always so kind and respectful!!
Traci Stansbury
Wonderful staff they are amazing
Ezra G
Very sensitive to my grief.
Robert Rees
jgraf322
Mimi Leonard
Alicia Sharp
Jackie Sweet
Beverly Mazzanti
Melissa Stringfield
anjanette patterson
Troy Flair
Darrel Maley
Terri Sanchez
Friendly, caring, compassionate!
Jeanette Wehmeier
Very caring staff.
Eric Johnson
Very caring individuals.
April Lemon
Warm caring staff
Elaine Amrein
very kind people
ronnette Mcmillan
Great
NaTasha Bradford
Very friendly and caring
Avary Domme
Donald Ayres
Kyle Burris
Alexis Turner
Brittany Holt
Dana Bigham
Mary Torres