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Pet Cremation Des Moines Funeral Home & Cremation Care

Pet Cremation in West Des Moines, Iowa

Caring Staff Beautiful Urns Quick Ash Return
Missing Paw Print Pricing Issues Unfulfilled Memorial
4.8 18 reviews
+1515-689-5522 Visit Website

Customer Reviews

Customer Reviews Summary

The reviews for the pet cremation services highlight a compassionate and professional approach to handling the loss of beloved pets. Customers appreciate the personalized care, including thoughtful memorial options and respectful treatment of their pets. However, there are concerns regarding the transparency of services, particularly in instances where promised memorial keepsakes were not provided.

Ed Spangenburg

Ed Spangenburg

a year ago

I lost my best friend Nelson. He changed my life for the better and will forever be missed.Ryan and his staff treated me very well ,they took Nelson and cremated him and returned him in a beautiful wood box and they took the time to look at my wife's Facebook and got a picture of him for me and put a lock of his hair in the frame with the photo and his paw print also.I would recommend Pet cremation Des Moines funeral home and cremation care to anyone. Never easy losing your pet or loved one but after the care we received from Ryan and his staff made this horrible experience more bearable and I will use them again when the time comes.Thank you Ryan and your staff.

Stacey Webb

Stacey Webb

a year ago

Our dog of 13 years passed away and your location in Baxter was amazing to work with. Dakota was very committed to making this as easy as he could. Thank you for helping us.

Chelsea Clark

Chelsea Clark

a year ago

My family had our dog cremated here, very professional staff! I got to say my last goodbyes and take as long as needed. Heidi was very caring and understanding as she knows how much pets mean to people! She went the extra mile to make sure I was ok! I will always use Baxter Cremation for any future needs. They handle the pets with so much care and treat them as if they are their own, they are a great company with AMAZING staff!

Midori Nakata

Midori Nakata

a year ago

They cremated my dog Honey without getting me her footprint. They claimed they couldn't get a good print because of the condition of her body. I HELD HER PAWS when she died and they were intact. I cannot believe that you would cremate someone's dog without calling us to let us know you couldn't get us a print, my daughter joined the army and she's coming home in two weeks, I was going to make her a necklace with honey's print since she didn't get to say goodbye and now I can't do that for her. I am extremely disappointed and heart broken.

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