Customer Reviews Summary
Memories Pet Loss Center is highly praised for their compassionate service and quick return of ashes, providing clients with thoughtful mementos like paw prints and fur clippings. Many reviewers appreciate the professionalism and care shown by the staff during a difficult time. However, there are some concerns regarding the quality of paw prints and the handling of remains in certain cases.
Kelsei Sassaman
Our cat passed away, rather unexpectedly, on Wednesday afternoon. I was able to make an appointment with Memories Pet Loss Center and took her in that same afternoon. The very next morning we got a call that we could come and get her ashes. They also provided us with some of her fur, a paw print, a certificate of her cremation, and a letter expressing their sympathy.The staff at Memories Pet Loss Center were polite and caring and their sense of urgency really helped make this difficult time a little easier for our family. I would absolutely recommend them to anyone who has had to say goodbye to a beloved pet.
Tiffany Munshower
Iβve had 3 Guinea pigs and 2 hamsters cremated here. Cremations are always done super quickly. I did have the problem with one not being ground enough and having large chunks of bone. But I took them back and they immediately fixed it for free. My one complaint is that the pawprints they send arenβt always the clearest.
Samantha Millang
Thank you for including the inked pawprint & the baggie of fur with the ashes. We've had two beloved dogs cremated through Memories and it's always made the grieving process a little easier. It's nice to have their ashes back so quickly. Thank you for all you do.
Sherri Zech
My daughter had to unexpectedly put her dog down. He was everything to her and it has been a very difficult week. We had him cremated and once we got the ashes back there was a surprise. They had a footprint and some of his hair along with a certificate. We are really pleased with our experience!