Customer Reviews Summary
Faithful Companions has received overwhelmingly positive reviews for their compassionate service and professionalism during a difficult time. Many customers appreciated the respectful treatment of their pets, the variety of memorial options, and the quick return of ashes. However, there were some complaints regarding mistakes in the cremation process and issues with customer service.
Garry Skaggs
Our beloved dog, Boy, was more than just a petโhe was family. Saying goodbye to him was one of the hardest things weโve ever had to face. In such an incredibly emotional and difficult time, Faithful Companions went above and beyond to provide care and compassion that truly touched our hearts.From the moment we reached out, they showed an incredible level of understanding for what we were going through. Their kindness and attention to detail gave us great comfort, and it was clear that they treated Boy with the utmost respect and dignity.Faithful Companions made a painful process a little more bearable with their professionalism and genuine empathy. We are deeply grateful for the care they provided and for helping us honor Boy's memory in such a meaningful way.Thank you for treating Boy, and us, with the love and respect we needed during this time. It meant the world to us.
Tracie Wallace
They were very respectful and treated my Bandi as if she was their own. Having the cremation paper gave me a sense of peace like a death certificate would. It really brought home that she wasn't just a pet or a piece of property but a part of the family.
candy smith
I took my sun conure to Tiffany at Faithful Companions. Her acts of customer service and kindness made this emotional process less overwhelming. I appreciate her and everyone involved in bringing our baby home to us. They even took some of his feathers off his body before cremation and they looked flawless like they did when he was here with us. I highly recommend Faithful Companions to anyone who has lost their forever companions.
Katherine Knegeris
I lost my cat, Stevie, early in the morning on 5 November. I set up her cremation stuff with Faithful Companions, and went out to bring her out on her final adventure. The employees there are so compassionate, and understand how hard it is to lose a pet. I had arrived before they opened, but a gentleman was kind enough to allow me to drop Stevie off. The whole time, the employees were professional and respectful; I knew my girl would be in good hands with these people. The turn around was surprisingly fast, and she came home that Thursday. They had done the imprint of her paw in clay, and did an ink print, but they also gave me a booklet on dealing with grief, which was unexpected, and greatly appreciated.Death is hard, but they made the transition so much easier for me and my family.
Garry Skaggs
Our beloved dog, Boy, was more than just a petโhe was family. Saying goodbye to him was one of the hardest things weโve ever had to face. In such an incredibly emotional and difficult time, Faithful Companions went above and beyond to provide care and compassion that truly touched our hearts.From the moment we reached out, they showed an incredible level of understanding for what we were going through. Their kindness and attention to detail gave us great comfort, and it was clear that they treated Boy with the utmost respect and dignity.Faithful Companions made a painful process a little more bearable with their professionalism and genuine empathy. We are deeply grateful for the care they provided and for helping us honor Boy's memory in such a meaningful way.Thank you for treating Boy, and us, with the love and respect we needed during this time. It meant the world to us.
Tracie Wallace
They were very respectful and treated my Bandi as if she was their own. Having the cremation paper gave me a sense of peace like a death certificate would. It really brought home that she wasn't just a pet or a piece of property but a part of the family.
candy smith
I took my sun conure to Tiffany at Faithful Companions. Her acts of customer service and kindness made this emotional process less overwhelming. I appreciate her and everyone involved in bringing our baby home to us. They even took some of his feathers off his body before cremation and they looked flawless like they did when he was here with us. I highly recommend Faithful Companions to anyone who has lost their forever companions.
Katherine Knegeris
I lost my cat, Stevie, early in the morning on 5 November. I set up her cremation stuff with Faithful Companions, and went out to bring her out on her final adventure. The employees there are so compassionate, and understand how hard it is to lose a pet. I had arrived before they opened, but a gentleman was kind enough to allow me to drop Stevie off. The whole time, the employees were professional and respectful; I knew my girl would be in good hands with these people. The turn around was surprisingly fast, and she came home that Thursday. They had done the imprint of her paw in clay, and did an ink print, but they also gave me a booklet on dealing with grief, which was unexpected, and greatly appreciated.Death is hard, but they made the transition so much easier for me and my family.
Tiffany Roseberry
They called me when the picked up my Tigress from the hospital to let me know they have her up. The service rep was very thoughtful and sincere. We chose not to purchase an Urn from them, so she came back in a pretty velvet bag with her name on it. Inside the larger bag was ways to help the grieving process. It helped me a lot.
Kelly Fessel Lehman
I was devastated when my beloved boy Jax passed away in the middle of the night. I called and left a message for Faithful Companions to give me a call back when they opened. I was able to go online and select the type of cremation I wanted and if I would also like to have a fur clipping, his paw print made and the type of urn I wanted. They have a lot of different options and I was happy that I could pay for it ahead of time because I just didn't think I could sit and do that there. My husband and I were given all the time we needed to say goodbye and he was able to pick him up that Monday. I would recommend Faithful Companions to anyone who is looking to have their pet cremated. I appreciate the staff in taking such great care of my boy.
Randolph Parker
These guys helped me recently when I suddenly lost my great Dane. They were able to come by my home quickly pick my boy up and take care of him their thoughtfulness, kindness, and just general concern for my well-being is greatly appreciated. Hesitant to recommend this business to anybody because I hate the fact that they have to perform the task that they do. These guys are outstanding
Richard C
They was really polite and helpful in handling my dog. I'm very happy in how fast when I got my dogs ashes back. I recommend them when looking to have your pet cremated.
Ami Burton
The locket of ashes is beautiful. My dog was my child and my best friend. You all did a great job with her memorial. I'll always cherish her clay paw print.
Madisen Morris
I suddenly lost my cat on Thanksgiving and I was devastated of course. However, the team taking care of our beloved one was so nice, caring, and sensitive to our loss. 100x recommend them and will be using them in the future.
Penny Darnell
We lost our 9.5 yr old Boxer on Halloween morning very suddenly. He was a big boy about 110 lbs. I called and they said I could bring him straight there. We are devastated but everyone treated us compassionately and took excellent care of him. We got a paw print, hair clipping and a beautiful engraved wooden box. Thank you all for helping mend our broken hearts.
No Name
I had previously had services done here so chose to go back but was very unsatisfied with the office Manager, Tiffany's, demeanor and professionalism especially working in a grief setting - maybe replace her with a warmer human? Also I did not receive fur trimmings on my last cremation... unsure if I will return
Tami Lyn Adkins
I just wanted to say thank you to my coworker Bayley for giving me the information for Faithful Companions. Tiffany was very sweet and kind, she talked to me on the phone told me pricing to get Mabel cremated and what all it included. When I got there and was completely overwhelmed with grief her and a gentleman were there and were very welcoming. They had me fill out the paperwork I made payment and she came out to get Mabel and was petting her and promised me she would take very good care of her. I was a basket case. When she texted 24 hours later to tell me she was ready she did it with kindness and professionalism that was amazingly sweet and very appreciative. When I went to pick her up she explained everything to me and even fixed a typo on the certificate. Such a nice place and people to do business with at such a hard time! 100 outta 10 highly recommend them if you loose a pet! I hope no one ever has to go through what I have been through in the past few days! Prices are very reasonable!
Margaret Mcguire
The loss of my dane was so hard on us, they made the process easier and took care of our boy quickly. Everything we requested was done and they were friendly. Thank you for making this process easier on our hearts
Taylor Kane
I asked for one thing. I left a voicemail and the vet left a note. And they didn't make it happen and now it's too late. I wanted a nose print of my beautiful baby. And now it's too late and nobody can ever make that right. I'm heartbroken.
C M
Iโm really disappointed with the way this company handles their mess-ups. I had my cat cremated through them and they screwed up the entire process and then tried to blame in on the fact that the order was done online. Well of course itโs done online because thatโs the way they do their orders but I also was on the phone with the girl throughout the whole order placement process because their site is jacked up. Anyway my cats name was spelled wrong on the urn, half of what I had engraved was left off the urn, they FORGOT to include the hair clippings I paid for and my request for ashes left out to discourse in my dads grave site was omitted. Their remedyโฆ theyโll redo the urn and just take out some ashes for the side but thereโs nothing they can do about the clippings. Just oh well, sorry about that. How do you screw up something so badly and then all you have is oh well itโs because the order was placed online. I reiterated that with her as well as the ashes left out 3 times and asked that a note be made. I donโt like this company and the way they handle their mistakes and will never use them again.
Grace
I couldn't have been happier with the prompt and wonderful care of my pet. During a hard time they made sure to ease my worries and answer any questions I had. I was able to have my pet back in 3 days. It was such a relief to not have to wait a long time to have him back at home safely.Thank you to everyone's kindness and compassion at Faithful Companions!
Olivia Hayes
I couldnโt be more grateful to have found Faithful Companions. We lost our dog of 10.5 years while we were out of town 8 hours away. We knew we had to make it home to say goodbye but when I called our vet and another pet crematory, they both said our dog was too large for them to store until we could get there. Thankfully I called one more place, Faithful Companions. They were able to hold onto our beloved dog til we could make it home and say goodbye. They even had a private viewing room they laid him out in for us. I will always be grateful for the love and compassion Faithful Companions showed us.Highly recommend.
Triscut78
Loved everything Faithful Companions did for our Bear boy. We've used them twice now and both times we were pleased with their work.
Tristan Klinski
They truly went above and beyond for us when our cat Willow passed away. Thank you so, so, much for handling our situation with attentiveness and kindness.
Garry Skaggs
Our beloved dog, Boy, was more than just a petโhe was family. Saying goodbye to him was one of the hardest things weโve ever had to face. In such an incredibly emotional and difficult time, Faithful Companions went above and beyond to provide care and compassion that truly touched our hearts.From the moment we reached out, they showed an incredible level of understanding for what we were going through. Their kindness and attention to detail gave us great comfort, and it was clear that they treated Boy with the utmost respect and dignity.Faithful Companions made a painful process a little more bearable with their professionalism and genuine empathy. We are deeply grateful for the care they provided and for helping us honor Boy's memory in such a meaningful way.Thank you for treating Boy, and us, with the love and respect we needed during this time. It meant the world to us.
Tracie Wallace
They were very respectful and treated my Bandi as if she was their own. Having the cremation paper gave me a sense of peace like a death certificate would. It really brought home that she wasn't just a pet or a piece of property but a part of the family.
candy smith
I took my sun conure to Tiffany at Faithful Companions. Her acts of customer service and kindness made this emotional process less overwhelming. I appreciate her and everyone involved in bringing our baby home to us. They even took some of his feathers off his body before cremation and they looked flawless like they did when he was here with us. I highly recommend Faithful Companions to anyone who has lost their forever companions.
Katherine Knegeris
I lost my cat, Stevie, early in the morning on 5 November. I set up her cremation stuff with Faithful Companions, and went out to bring her out on her final adventure. The employees there are so compassionate, and understand how hard it is to lose a pet. I had arrived before they opened, but a gentleman was kind enough to allow me to drop Stevie off. The whole time, the employees were professional and respectful; I knew my girl would be in good hands with these people. The turn around was surprisingly fast, and she came home that Thursday. They had done the imprint of her paw in clay, and did an ink print, but they also gave me a booklet on dealing with grief, which was unexpected, and greatly appreciated.Death is hard, but they made the transition so much easier for me and my family.
Tiffany Roseberry
They called me when the picked up my Tigress from the hospital to let me know they have her up. The service rep was very thoughtful and sincere. We chose not to purchase an Urn from them, so she came back in a pretty velvet bag with her name on it. Inside the larger bag was ways to help the grieving process. It helped me a lot.
Kelly Fessel Lehman
I was devastated when my beloved boy Jax passed away in the middle of the night. I called and left a message for Faithful Companions to give me a call back when they opened. I was able to go online and select the type of cremation I wanted and if I would also like to have a fur clipping, his paw print made and the type of urn I wanted. They have a lot of different options and I was happy that I could pay for it ahead of time because I just didn't think I could sit and do that there. My husband and I were given all the time we needed to say goodbye and he was able to pick him up that Monday. I would recommend Faithful Companions to anyone who is looking to have their pet cremated. I appreciate the staff in taking such great care of my boy.
Randolph Parker
These guys helped me recently when I suddenly lost my great Dane. They were able to come by my home quickly pick my boy up and take care of him their thoughtfulness, kindness, and just general concern for my well-being is greatly appreciated. Hesitant to recommend this business to anybody because I hate the fact that they have to perform the task that they do. These guys are outstanding
Richard C
They was really polite and helpful in handling my dog. I'm very happy in how fast when I got my dogs ashes back. I recommend them when looking to have your pet cremated.
Ami Burton
The locket of ashes is beautiful. My dog was my child and my best friend. You all did a great job with her memorial. I'll always cherish her clay paw print.
Madisen Morris
I suddenly lost my cat on Thanksgiving and I was devastated of course. However, the team taking care of our beloved one was so nice, caring, and sensitive to our loss. 100x recommend them and will be using them in the future.
Ashley Ehringer
My Mollie passed away 8.5.2021 and they were able to take her that evening. The next day we went back to make arrangements and received so much help from Tiffany. She even brought Mollie out for us so we could say goodbye one last time. Today Mollie's daughter, Moo Moo, and I went to pick up Mollie and Tiffany was so kind. This place is amazing from the staff, services, and facility. I will be recommending this place to anyone that loses a loved one. Thank you to all the staff and especially Tiffany for making this as comfortable as possible during one of our hardest times. ๐ค๐ถ
Angel Wright
I lost my old lady after 19 years together on 1/8/23. They got me in on a Sunday and I was able to pick her up today.. they gave me a urn, fur clippings & ink paw prints (however many I wanted/needed) and a clay paw print. I baked it at home. this is by far the hardest thing Iโve ever had to do.. thank you guys for making this an easier process so I can keep pieces of her with me.
Linda Wyatt
They handled the passing of my beloved Maggie with care and compassion. They also were considerate and caring to me. I highly recommend their services.
Windy Cagle
I will not use anywhere else. The kindness and respect shown is amazing. The follow up calls and updates I never expected. Knowing my Furbabies were taken care of during a very hard time gave so much peace! I highly recommend Faithful Companions.
vickie arms
Faithful Companions was a total Blessing for us. They were loving and caring and took wonderful care of our dog BEAR. Total 5 rating for us. !
The Downtown Animal Hospital
We LOVE Faithful Companions!! Our office has utilized their services for years and we have experienced nothing but compassion and consistency with everyone on the team. We will always highly recommend them to anyone. Thank you for always taking such great care of us! You are appreciated, always!
jennifer miller
Full of compassion and grace when caring for my beloved pet and myself during this time of great loss. So glad for this service in our area.
Dee Bennett
I was very pleased with the private cremation services provided by Faithful Companions through Charlestown Veterinary Clinic after the loss of my beloved pet dog, Lil Bit, last week. I received her ashes in a beautiful box along with a certificate and two wrist bands. I will use their services again if/when the need arises.
Anthony Pierce
The staff at Faithful Companions were very understanding and compassionate. I was so glad they had weekend hours, my buddy passed the morning of the Kentucky Derby.
Cassandra Preston
Our Snuggles (Age 13,) passed away12-4-22. Faithful Companion came to the Hospital and picked her up and handled every step of the way professional. They handled our baby just as a human would be treated after life. We couldn't of picked a better place. Tiffany contacted me and from the moment I talked to her I knew we made the right choice. On 12-6-22 (Just 2 days later) Tiffany told me she was ready for pickup back at the Hospital. She listened to my cry out and was very professional and told me she was a call away. We are so grateful for Faithful Companions and HIGHLY recommend them. And the quotes and grief brochure was very assuring we will reunite with our baby one day โค๏ธBeautiful Box, Metal Cremation Tag in ashes to assure no mixes of ashes, Certificate, and Paw Print ๐พ Keep sakeTHANK YOU A THOUSAND TIMES
Penny Darnell
We lost our 9.5 yr old Boxer on Halloween morning very suddenly. He was a big boy about 110 lbs. I called and they said I could bring him straight there. We are devastated but everyone treated us compassionately and took excellent care of him. We got a paw print, hair clipping and a beautiful engraved wooden box. Thank you all for helping mend our broken hearts.
No Name
I had previously had services done here so chose to go back but was very unsatisfied with the office Manager, Tiffany's, demeanor and professionalism especially working in a grief setting - maybe replace her with a warmer human? Also I did not receive fur trimmings on my last cremation... unsure if I will return
Tami Lyn Adkins
I just wanted to say thank you to my coworker Bayley for giving me the information for Faithful Companions. Tiffany was very sweet and kind, she talked to me on the phone told me pricing to get Mabel cremated and what all it included. When I got there and was completely overwhelmed with grief her and a gentleman were there and were very welcoming. They had me fill out the paperwork I made payment and she came out to get Mabel and was petting her and promised me she would take very good care of her. I was a basket case. When she texted 24 hours later to tell me she was ready she did it with kindness and professionalism that was amazingly sweet and very appreciative. When I went to pick her up she explained everything to me and even fixed a typo on the certificate. Such a nice place and people to do business with at such a hard time! 100 outta 10 highly recommend them if you loose a pet! I hope no one ever has to go through what I have been through in the past few days! Prices are very reasonable!
Margaret Mcguire
The loss of my dane was so hard on us, they made the process easier and took care of our boy quickly. Everything we requested was done and they were friendly. Thank you for making this process easier on our hearts
Taylor Kane
I asked for one thing. I left a voicemail and the vet left a note. And they didn't make it happen and now it's too late. I wanted a nose print of my beautiful baby. And now it's too late and nobody can ever make that right. I'm heartbroken.
C M
Iโm really disappointed with the way this company handles their mess-ups. I had my cat cremated through them and they screwed up the entire process and then tried to blame in on the fact that the order was done online. Well of course itโs done online because thatโs the way they do their orders but I also was on the phone with the girl throughout the whole order placement process because their site is jacked up. Anyway my cats name was spelled wrong on the urn, half of what I had engraved was left off the urn, they FORGOT to include the hair clippings I paid for and my request for ashes left out to discourse in my dads grave site was omitted. Their remedyโฆ theyโll redo the urn and just take out some ashes for the side but thereโs nothing they can do about the clippings. Just oh well, sorry about that. How do you screw up something so badly and then all you have is oh well itโs because the order was placed online. I reiterated that with her as well as the ashes left out 3 times and asked that a note be made. I donโt like this company and the way they handle their mistakes and will never use them again.
Grace
I couldn't have been happier with the prompt and wonderful care of my pet. During a hard time they made sure to ease my worries and answer any questions I had. I was able to have my pet back in 3 days. It was such a relief to not have to wait a long time to have him back at home safely.Thank you to everyone's kindness and compassion at Faithful Companions!
Olivia Hayes
I couldnโt be more grateful to have found Faithful Companions. We lost our dog of 10.5 years while we were out of town 8 hours away. We knew we had to make it home to say goodbye but when I called our vet and another pet crematory, they both said our dog was too large for them to store until we could get there. Thankfully I called one more place, Faithful Companions. They were able to hold onto our beloved dog til we could make it home and say goodbye. They even had a private viewing room they laid him out in for us. I will always be grateful for the love and compassion Faithful Companions showed us.Highly recommend.
Triscut78
Loved everything Faithful Companions did for our Bear boy. We've used them twice now and both times we were pleased with their work.
Tristan Klinski
They truly went above and beyond for us when our cat Willow passed away. Thank you so, so, much for handling our situation with attentiveness and kindness.
Renee Frith
Jefferson Animal Emergency Vet suggested I use Faithful Companions. I placed the order as instructed. My credit card was charged twice. They are supposed to have my dog for cremation and I cannot get anyone to call or email me back. Maybe a public shaming will get yโall to respond. Please check your voicemail and return calls.
Katie Sage
Just picked up my Doberman's ashes and paw print today. He very unexpectedly passed away one night so I was pretty distraught about the whole thing. When I received the call from Faithful Companions about the arrangements I wanted, I was too upset to think about asking about his collar. My one and only complaint about this experience was that they didn't remove his collar before cremation. I wanted that silly thing back so badly I could have fell apart when she said they didn't have it there. She said it was probably left on him during the process. Which I understand and I'm not angry at anyone at this place. I'm only upset I forgot to mention it and wasn't asked if I wanted it prior to cremation. I'm still leaving 5 stars for the kindness of the staff and the paw print coming out so beautifully.
Tori Barlow
I chose this place because it was the first place that came up when i looked up cremation services near by. I am very glad it was.The staff have been extremely responsive and caring. Everytime i call i normally get a answer or a call back that same day and the staff has been super accommodating. They do it all, urn, fur clippings, ink and clay paw prints and pricing is not too bad.They even allowed my friend who helped with the rescue of the animal to come and have visitation with the animal.These people have really been so helpful and sympathetic during an already hard time.The guy that was there and answered the phone for my husband after our pet was found was great. Tiffany is also great!I would use them again and heavily recommend them.
Annah Thomason
My experience with Faithful Companions was absolutely wonderful. Those who assisted me were understanding and gentle throughout the entire process, and I felt comfortable and reassured throughout. I recieved a beautiful certificate, and a wooden box that held my petโs ashes. The box is beautifully crafted, and I had to stop myself from tearing up when I saw it. I had an urn necklace that I had purchased to place some of the ashes in, and they offered to fill it for me without hesitation. I am thoroughly pleased with my experience through Faithful Companions. I would give more stars if I could. Thank you for bringing comfort to me through this difficult time.
Arin Art
The person who took down our information for my cat made me feel like he was cold and didn't really care about our mourning because of comments he was making about how pets go fast once they get sick. He seemed like he was taking advantage of my family by suggesting add ons to the service. One of them was a clay paw print and we specifically said we wanted her front paw because she had an extra toe on her front paws. They did the back paw instead for the clay print and the ink print which was not at all what we asked for and didn't even offer a refund for their mistake that can't be undone.It feels like I lost my cat all over again and it makes me worry I didn't get my cat back after they cremated her.
Chris
We lost our dog Jake on the 21st of December and had him creamated. My husband and I were both broken hearted. We went to faithful companion to see him for one last time before creamation and was met by Dillion. Little did I know I was meeting the most kind, compasionate, loving young man that saw the grief my husband and I were going going through. He was so patient and caring. If there is a way to make 2 heart broken people feel better, that's what Dillion did. What a sweet, caring young man he is. An angel in disguise.
Myra Schultz
I want to say thank you to the wonderful staff at Faithful Companions. You went above and beyond to come to my vet (Georgetown Veterinarian Clinic) To pick up my two precious kitty's, after making the difficult decision to have them put to sleep due to illness. Thank you for having the up most respect and kindness for them while they were in your care. I have never had any fur babies cremated before but I will from this moment on. Thanks again for all that you do and allowing people to have this as an option for there fur babies.
Frank Taylor
Recommended by Hillside Veterinary Clinic for our beloved Black Lab ,Diamond of ten years. We received her remains today from Faithful Companions in a Beautifully carved wood container along with her certfication and condolences. They performed a very quick procedure for us and kept us updated on Diamonds journey back to us. Faithful Companions sure is the perfect name , their heart and love is well documented for the work that they do โค
Josef Siebert
This is GREAT establishment. They explained all their services and pricing with great care as we dealing with our sad family event. We had our cat, Princess, cremated. Her remains were placed in a very nice carved wooden box. We also got a clay paw print. A nice certificate was also included. I should note, the paw print was an extra service which I gladly ordered. We will use this company again.
Sassa
Everything was handled with care and deep attention when it came to my pup's remains. My sweet girl was sent via an animal hospital but once I call they took very good care of me and my wishes for her remains via telephone. My services included: private cremation, urn, gold plate, fur clippings (free), and paw clay print totaling around $220. I didn't pick the urn but once my pet as returned I was in awe by how beautiful it was and somehow embodied my baby girl's spirit in it. Needing a pet cremator is never a joyful occasion, but with Faithful Companions I am grateful they were there for me in my grieving time. Highly recommend.
Ashley Ehringer
My Mollie passed away 8.5.2021 and they were able to take her that evening. The next day we went back to make arrangements and received so much help from Tiffany. She even brought Mollie out for us so we could say goodbye one last time. Today Mollie's daughter, Moo Moo, and I went to pick up Mollie and Tiffany was so kind. This place is amazing from the staff, services, and facility. I will be recommending this place to anyone that loses a loved one. Thank you to all the staff and especially Tiffany for making this as comfortable as possible during one of our hardest times. ๐ค๐ถ
Angel Wright
I lost my old lady after 19 years together on 1/8/23. They got me in on a Sunday and I was able to pick her up today.. they gave me a urn, fur clippings & ink paw prints (however many I wanted/needed) and a clay paw print. I baked it at home. this is by far the hardest thing Iโve ever had to do.. thank you guys for making this an easier process so I can keep pieces of her with me.
Linda Wyatt
They handled the passing of my beloved Maggie with care and compassion. They also were considerate and caring to me. I highly recommend their services.
Windy Cagle
I will not use anywhere else. The kindness and respect shown is amazing. The follow up calls and updates I never expected. Knowing my Furbabies were taken care of during a very hard time gave so much peace! I highly recommend Faithful Companions.
vickie arms
Faithful Companions was a total Blessing for us. They were loving and caring and took wonderful care of our dog BEAR. Total 5 rating for us. !
The Downtown Animal Hospital
We LOVE Faithful Companions!! Our office has utilized their services for years and we have experienced nothing but compassion and consistency with everyone on the team. We will always highly recommend them to anyone. Thank you for always taking such great care of us! You are appreciated, always!
jennifer miller
Full of compassion and grace when caring for my beloved pet and myself during this time of great loss. So glad for this service in our area.
Dee Bennett
I was very pleased with the private cremation services provided by Faithful Companions through Charlestown Veterinary Clinic after the loss of my beloved pet dog, Lil Bit, last week. I received her ashes in a beautiful box along with a certificate and two wrist bands. I will use their services again if/when the need arises.
Anthony Pierce
The staff at Faithful Companions were very understanding and compassionate. I was so glad they had weekend hours, my buddy passed the morning of the Kentucky Derby.
Cassandra Preston
Our Snuggles (Age 13,) passed away12-4-22. Faithful Companion came to the Hospital and picked her up and handled every step of the way professional. They handled our baby just as a human would be treated after life. We couldn't of picked a better place. Tiffany contacted me and from the moment I talked to her I knew we made the right choice. On 12-6-22 (Just 2 days later) Tiffany told me she was ready for pickup back at the Hospital. She listened to my cry out and was very professional and told me she was a call away. We are so grateful for Faithful Companions and HIGHLY recommend them. And the quotes and grief brochure was very assuring we will reunite with our baby one day โค๏ธBeautiful Box, Metal Cremation Tag in ashes to assure no mixes of ashes, Certificate, and Paw Print ๐พ Keep sakeTHANK YOU A THOUSAND TIMES
Kaylan B
We said goodbye to our Zoe girl early morning 7/25. From the moment we contacted faithful companions I knew we chose the right place. Tiffaney was so nice and professional. Everything turned out so beautiful. It was also helpful that they give you a pamphlet about grieving. Thank you again faithful companions you made a difficult time much easier.
Tisdale Animal Hospital
We trust Faithful Companions for all of our cremation services!
Jessica Hart
My cat passed on Christmas Eve and although the company was closed, Tiffany called me to discuss cremation options so I had peace of mind. When I stopped in to pay after the holiday, my paw print wasn't available. Tiffany got it and drove it to my house later that day! The service, kindness, and empathy this company shows is unparalleled. I recommend them 100%.
Rebecca Staley
Princess helped us with arranging the cremation of our beloved girl Harley and I was crying the whole time. So kind and very timely and the box and paw print were just perfect. Canโt recommend them enough
Kevin Rayburn
The staff is wonderful. They treated me with respect and dignity. I was allowed time to say my goodbyes to my beloved fur kid in a private room that was stocked with plenty of tissues thank goodness. When I picked him up, I was greeted with respect and empathy. His paw print was beautiful. Thank you all for making one of the most difficult days in my life easier. My heart is still broken, but now I have my buddy back home with me forever.
Caylee Hurlburt
Beautiful service for my pet Marcus. Great affordable price for a private cremation, even comes with a wooden box urn and they do free fur clippings of every color from your fur baby. I also got the clay paw print and was super easy to bake and it turned out absolutely perfect to emobody my angel. All of this for only $192. Sean (I think) was amazing and everyone there is very respectful and empathetic with your loss. Nothing is rushed and everything is done with precision and care. Cant thank them enough!!
Landi Carlos
We are very grateful to Faithful Companions Pet for making something very special possible for our little Lili. thanks a lot
William Zurschmeide
Thanks for the great job. My Yorkshire passed away Dec 8.2018 . She was only eight years old . My heart is broken. The wooden box that holds her ashes is beautiful. The clay imprints of her paws was very nice. The information sheets that is sent with her ashes is very helpful . Just wanted to say thanks again. Her name was Kricket.
Cathy Kramer
Very pleased with service that I was provided once my Keebler passed. Well made product and back to me very quickly. Keebler is now back home. Thank you.
Katie Ziegler
Losing a pet is so difficult. But Faithful Companions made the process a little easier for me after losing my kitty of 18 years. Pricing exceeded expectations as well. Will for sure use their services again, hopefully in the far far future.
Renee Frith
Jefferson Animal Emergency Vet suggested I use Faithful Companions. I placed the order as instructed. My credit card was charged twice. They are supposed to have my dog for cremation and I cannot get anyone to call or email me back. Maybe a public shaming will get yโall to respond. Please check your voicemail and return calls.
Katie Sage
Just picked up my Doberman's ashes and paw print today. He very unexpectedly passed away one night so I was pretty distraught about the whole thing. When I received the call from Faithful Companions about the arrangements I wanted, I was too upset to think about asking about his collar. My one and only complaint about this experience was that they didn't remove his collar before cremation. I wanted that silly thing back so badly I could have fell apart when she said they didn't have it there. She said it was probably left on him during the process. Which I understand and I'm not angry at anyone at this place. I'm only upset I forgot to mention it and wasn't asked if I wanted it prior to cremation. I'm still leaving 5 stars for the kindness of the staff and the paw print coming out so beautifully.
Tori Barlow
I chose this place because it was the first place that came up when i looked up cremation services near by. I am very glad it was.The staff have been extremely responsive and caring. Everytime i call i normally get a answer or a call back that same day and the staff has been super accommodating. They do it all, urn, fur clippings, ink and clay paw prints and pricing is not too bad.They even allowed my friend who helped with the rescue of the animal to come and have visitation with the animal.These people have really been so helpful and sympathetic during an already hard time.The guy that was there and answered the phone for my husband after our pet was found was great. Tiffany is also great!I would use them again and heavily recommend them.
Annah Thomason
My experience with Faithful Companions was absolutely wonderful. Those who assisted me were understanding and gentle throughout the entire process, and I felt comfortable and reassured throughout. I recieved a beautiful certificate, and a wooden box that held my petโs ashes. The box is beautifully crafted, and I had to stop myself from tearing up when I saw it. I had an urn necklace that I had purchased to place some of the ashes in, and they offered to fill it for me without hesitation. I am thoroughly pleased with my experience through Faithful Companions. I would give more stars if I could. Thank you for bringing comfort to me through this difficult time.
Arin Art
The person who took down our information for my cat made me feel like he was cold and didn't really care about our mourning because of comments he was making about how pets go fast once they get sick. He seemed like he was taking advantage of my family by suggesting add ons to the service. One of them was a clay paw print and we specifically said we wanted her front paw because she had an extra toe on her front paws. They did the back paw instead for the clay print and the ink print which was not at all what we asked for and didn't even offer a refund for their mistake that can't be undone.It feels like I lost my cat all over again and it makes me worry I didn't get my cat back after they cremated her.
Chris
We lost our dog Jake on the 21st of December and had him creamated. My husband and I were both broken hearted. We went to faithful companion to see him for one last time before creamation and was met by Dillion. Little did I know I was meeting the most kind, compasionate, loving young man that saw the grief my husband and I were going going through. He was so patient and caring. If there is a way to make 2 heart broken people feel better, that's what Dillion did. What a sweet, caring young man he is. An angel in disguise.
Myra Schultz
I want to say thank you to the wonderful staff at Faithful Companions. You went above and beyond to come to my vet (Georgetown Veterinarian Clinic) To pick up my two precious kitty's, after making the difficult decision to have them put to sleep due to illness. Thank you for having the up most respect and kindness for them while they were in your care. I have never had any fur babies cremated before but I will from this moment on. Thanks again for all that you do and allowing people to have this as an option for there fur babies.
Frank Taylor
Recommended by Hillside Veterinary Clinic for our beloved Black Lab ,Diamond of ten years. We received her remains today from Faithful Companions in a Beautifully carved wood container along with her certfication and condolences. They performed a very quick procedure for us and kept us updated on Diamonds journey back to us. Faithful Companions sure is the perfect name , their heart and love is well documented for the work that they do โค
Josef Siebert
This is GREAT establishment. They explained all their services and pricing with great care as we dealing with our sad family event. We had our cat, Princess, cremated. Her remains were placed in a very nice carved wooden box. We also got a clay paw print. A nice certificate was also included. I should note, the paw print was an extra service which I gladly ordered. We will use this company again.
Sassa
Everything was handled with care and deep attention when it came to my pup's remains. My sweet girl was sent via an animal hospital but once I call they took very good care of me and my wishes for her remains via telephone. My services included: private cremation, urn, gold plate, fur clippings (free), and paw clay print totaling around $220. I didn't pick the urn but once my pet as returned I was in awe by how beautiful it was and somehow embodied my baby girl's spirit in it. Needing a pet cremator is never a joyful occasion, but with Faithful Companions I am grateful they were there for me in my grieving time. Highly recommend.
Susy Clearwater
We've just taken our most loved lab's 14 year old body to be cremated. Last year and the year before that our Great Pyrs went here.The staff is always respectful and empathetic. There are choices ;both for cost and preservation.You all are so appreciated.
Beverly P
I don't even know where to start....I received the best treatment during the loss of my Rebel...the service was wonderful...I was treated like family...it is awesome to have a place like this..so thankful for Tiffany's love and support she showed me..โค๏ธ๐พโค๏ธ
patricia shouse
Very caring and compassionate. They treated my dog Vetta with dignity and respect. The staff was very friendly. Thank you for taking great care with Vetta and bringing her home.
Jean Fogle
This place is top notch professional they had my. dog Penny ready in less then 24 hours in a beautiful box. I highly recommend them
DM C
I was sincerely impressed with how my cats remains were handled. The certificate, clay imprint and additional reading materials was very helpful. The box with Zeus' remains is beautiful. I am heartbroken and this company made it a little easier. Thank you very much.
Tim Angus
We recently lost our dachshund and faithful companions did a outstanding job in taking care of our beloved dog.
mike ploetner
Our Family Dog Buddy was our companion and my best friend for 15 years. My family was devastated with his passing 3years ago. I had no idea that this service existed and was very pleased to learn of it through my Vet. Knowing that he is still here with me gives me a little comfort.
Cathy Bays
Faithful Companions was respectful, comforting and professional.
Michael Paul Maupin
I cannot tell you how much the death of my wonderful Travis (cat, aged 14) was made easier by the staff at Faithful Companions. I had never lost a pet, and I was devastated when Travis passed. The staff were kind to me, respectful of my grief, and showed Travis the dignity he deserved as a beloved member of my family.
Neva Cundiff
We want to Thank the entire staff for the love and care they showed from the moment we called until returning our fur baby back to us!! Your dedication and empathy allowed us to mourn in peace and the wooden box she was returned in with the certificate meant the world to us!! Thank You so much for all you do ๐
Kaylan B
We said goodbye to our Zoe girl early morning 7/25. From the moment we contacted faithful companions I knew we chose the right place. Tiffaney was so nice and professional. Everything turned out so beautiful. It was also helpful that they give you a pamphlet about grieving. Thank you again faithful companions you made a difficult time much easier.
Tisdale Animal Hospital
We trust Faithful Companions for all of our cremation services!
Jessica Hart
My cat passed on Christmas Eve and although the company was closed, Tiffany called me to discuss cremation options so I had peace of mind. When I stopped in to pay after the holiday, my paw print wasn't available. Tiffany got it and drove it to my house later that day! The service, kindness, and empathy this company shows is unparalleled. I recommend them 100%.
Rebecca Staley
Princess helped us with arranging the cremation of our beloved girl Harley and I was crying the whole time. So kind and very timely and the box and paw print were just perfect. Canโt recommend them enough
Kevin Rayburn
The staff is wonderful. They treated me with respect and dignity. I was allowed time to say my goodbyes to my beloved fur kid in a private room that was stocked with plenty of tissues thank goodness. When I picked him up, I was greeted with respect and empathy. His paw print was beautiful. Thank you all for making one of the most difficult days in my life easier. My heart is still broken, but now I have my buddy back home with me forever.
Caylee Hurlburt
Beautiful service for my pet Marcus. Great affordable price for a private cremation, even comes with a wooden box urn and they do free fur clippings of every color from your fur baby. I also got the clay paw print and was super easy to bake and it turned out absolutely perfect to emobody my angel. All of this for only $192. Sean (I think) was amazing and everyone there is very respectful and empathetic with your loss. Nothing is rushed and everything is done with precision and care. Cant thank them enough!!
Landi Carlos
We are very grateful to Faithful Companions Pet for making something very special possible for our little Lili. thanks a lot
William Zurschmeide
Thanks for the great job. My Yorkshire passed away Dec 8.2018 . She was only eight years old . My heart is broken. The wooden box that holds her ashes is beautiful. The clay imprints of her paws was very nice. The information sheets that is sent with her ashes is very helpful . Just wanted to say thanks again. Her name was Kricket.
Cathy Kramer
Very pleased with service that I was provided once my Keebler passed. Well made product and back to me very quickly. Keebler is now back home. Thank you.
Katie Ziegler
Losing a pet is so difficult. But Faithful Companions made the process a little easier for me after losing my kitty of 18 years. Pricing exceeded expectations as well. Will for sure use their services again, hopefully in the far far future.
Erich Sunde
Great communication during the situation which was during the ice storm and then approaching snow storm of when my beloved 14yo blue heeler Wizard had arrived and then when he was leaving to go back to vet office. Very sympathetic and consoling voice on the phone. They have a hard job I'm sure.
Kelsey Williams
My cat Mya had to be put down because of liver and kidney failure. It was so hard to let her go, but Faithful Companions were so professional and made the process of her cremation painless. Now she is back home with me in a beautiful wooden box that her ashes are in. Thank you!
Melodie Yost
This company truly cares about the respect and care of your companions. Treating them with the same honor as a family member, the staff made the process a bit easier to lose my sweet kitten. I couldn't be more thankful.
Candace A.
Cold and clinical on the initial phone call. Also, I paid $32 for a clay paw print of my dogโs paw and it wasnโt even baked. I had to bake it and finish the process! So gross.
M Anderson
They were wonderfully compassionate. The items we received were nice quality and the paw prints are so treasured.
Amanda Durkin
These people are absolutely amazing. So caring and thoughtful. We have taken two of our fur babies here and will continue to use them.
316ghostwolf
I would recommend Faithful Companions because they treat your pets like family
Gene Prostler
We have used this place a couple times they have always been very respectful to all our needs and questions I respect this place and always recommend them
Robert. Kettler
I have used them twice to have my babies cremated when they passed I would use them again
Mary Sieg
My little one was returned fast and in a beautiful box.
Susy Clearwater
We've just taken our most loved lab's 14 year old body to be cremated. Last year and the year before that our Great Pyrs went here.The staff is always respectful and empathetic. There are choices ;both for cost and preservation.You all are so appreciated.
Beverly P
I don't even know where to start....I received the best treatment during the loss of my Rebel...the service was wonderful...I was treated like family...it is awesome to have a place like this..so thankful for Tiffany's love and support she showed me..โค๏ธ๐พโค๏ธ
patricia shouse
Very caring and compassionate. They treated my dog Vetta with dignity and respect. The staff was very friendly. Thank you for taking great care with Vetta and bringing her home.
Jean Fogle
This place is top notch professional they had my. dog Penny ready in less then 24 hours in a beautiful box. I highly recommend them
DM C
I was sincerely impressed with how my cats remains were handled. The certificate, clay imprint and additional reading materials was very helpful. The box with Zeus' remains is beautiful. I am heartbroken and this company made it a little easier. Thank you very much.
Tim Angus
We recently lost our dachshund and faithful companions did a outstanding job in taking care of our beloved dog.
mike ploetner
Our Family Dog Buddy was our companion and my best friend for 15 years. My family was devastated with his passing 3years ago. I had no idea that this service existed and was very pleased to learn of it through my Vet. Knowing that he is still here with me gives me a little comfort.
Cathy Bays
Faithful Companions was respectful, comforting and professional.
Michael Paul Maupin
I cannot tell you how much the death of my wonderful Travis (cat, aged 14) was made easier by the staff at Faithful Companions. I had never lost a pet, and I was devastated when Travis passed. The staff were kind to me, respectful of my grief, and showed Travis the dignity he deserved as a beloved member of my family.
Neva Cundiff
We want to Thank the entire staff for the love and care they showed from the moment we called until returning our fur baby back to us!! Your dedication and empathy allowed us to mourn in peace and the wooden box she was returned in with the certificate meant the world to us!! Thank You so much for all you do ๐
Bill Christensen
Great job and very understanding people!
Tonya West
Absolutely wonderful , staff was very kind and understanding.
Mike Hart
Stellar care and service!
Ashley Jeffries
This place was a God send. Thank God for this place
Mike Johnson
Highly recommend
kyle lyons
Courtney Jackson
Allie Warren
Shelia williams
Lydia Zix
Erich Sunde
Great communication during the situation which was during the ice storm and then approaching snow storm of when my beloved 14yo blue heeler Wizard had arrived and then when he was leaving to go back to vet office. Very sympathetic and consoling voice on the phone. They have a hard job I'm sure.
Kelsey Williams
My cat Mya had to be put down because of liver and kidney failure. It was so hard to let her go, but Faithful Companions were so professional and made the process of her cremation painless. Now she is back home with me in a beautiful wooden box that her ashes are in. Thank you!
Melodie Yost
This company truly cares about the respect and care of your companions. Treating them with the same honor as a family member, the staff made the process a bit easier to lose my sweet kitten. I couldn't be more thankful.
Candace A.
Cold and clinical on the initial phone call. Also, I paid $32 for a clay paw print of my dogโs paw and it wasnโt even baked. I had to bake it and finish the process! So gross.
M Anderson
They were wonderfully compassionate. The items we received were nice quality and the paw prints are so treasured.
Amanda Durkin
These people are absolutely amazing. So caring and thoughtful. We have taken two of our fur babies here and will continue to use them.
316ghostwolf
I would recommend Faithful Companions because they treat your pets like family
Gene Prostler
We have used this place a couple times they have always been very respectful to all our needs and questions I respect this place and always recommend them
Robert. Kettler
I have used them twice to have my babies cremated when they passed I would use them again
Mary Sieg
My little one was returned fast and in a beautiful box.
Phyllis Combs
Bobbi Yates