Customer Reviews Summary
Pet Angel Memorial Center is highly praised for its compassionate service, particularly from staff member Colleen, who is frequently mentioned for her empathy and support during difficult times. Many customers appreciate the quick turnaround for returning ashes and the quality of urns and memorial options. However, there are serious concerns raised about the integrity of their services, with allegations of mixing ashes and providing false paw prints, leading to a significant divide in customer trust.
T.Mak
My beautiful baby Bones passed last week unexpectedly and I was recommended Pet Angel by a staff member at my kidsโ school. They made the process easier for me. Colleen is who I personally dealt with and she was absolutely incredible. She was caring, truly empathetic, and let me feel everything that I needed to feel and helped me process so much of it. I finally got to bring her home today and again, Colleen was there to make sure I was okay and give my baby back. Thank you a million times, Colleen and everyone at Pet Angel. My heart is shattered that after 13 great years, Bones is gone, but I feel that I left her in the right hands for her transition. If anyone I know ever has to face this heartbreak, Iโll be recommending Pet Angel. Thank you again for taking care of my sweet girl.
Kylie Frink
We were very well accommodated after losing our fur baby. He was so special to us and losing him was a tragedy. Even after his death, we were reluctant to want to leave him somewhere alone. We left in confidence, knowing that he would be treated as one of their own during his stay. Colleen treated us like family and made us feel as comfortable as one could after suffering such a loss. The turnaround was very quick, I am so relieved to have my baby back in my arms. A huge shout out to Colleen, sheโs doing exactly what she was meant to do on this earth, which is providing comfort to us and our animals during such difficult times. She made the process so much easier to deal with. We highly recommend Pet Angel to anyone who unfortunately needs this service for their babies.
Dusty Griffin
Colleen at the Indianapolis, In. location on State Rd135 is amazing! She has so much compassion in her heart โฅ๏ธ She made our experience so much easier with her kind words. There needs to be more people like this in the world
M Adkins
Our sweet, old Daisy passed away last weekend. Our hearts were broken, but we took comfort in the thought she was no longer suffering. Our veterinarian took care of the arrangements after she passed, and we just got her back today. We were so touched by the beautiful box and certificate. As a family, we greatly appreciate Pet Angel for taking care of our baby so we can keep her with us.
T.Mak
My beautiful baby Bones passed last week unexpectedly and I was recommended Pet Angel by a staff member at my kidsโ school. They made the process easier for me. Colleen is who I personally dealt with and she was absolutely incredible. She was caring, truly empathetic, and let me feel everything that I needed to feel and helped me process so much of it. I finally got to bring her home today and again, Colleen was there to make sure I was okay and give my baby back. Thank you a million times, Colleen and everyone at Pet Angel. My heart is shattered that after 13 great years, Bones is gone, but I feel that I left her in the right hands for her transition. If anyone I know ever has to face this heartbreak, Iโll be recommending Pet Angel. Thank you again for taking care of my sweet girl.
Kylie Frink
We were very well accommodated after losing our fur baby. He was so special to us and losing him was a tragedy. Even after his death, we were reluctant to want to leave him somewhere alone. We left in confidence, knowing that he would be treated as one of their own during his stay. Colleen treated us like family and made us feel as comfortable as one could after suffering such a loss. The turnaround was very quick, I am so relieved to have my baby back in my arms. A huge shout out to Colleen, sheโs doing exactly what she was meant to do on this earth, which is providing comfort to us and our animals during such difficult times. She made the process so much easier to deal with. We highly recommend Pet Angel to anyone who unfortunately needs this service for their babies.
Dusty Griffin
Colleen at the Indianapolis, In. location on State Rd135 is amazing! She has so much compassion in her heart โฅ๏ธ She made our experience so much easier with her kind words. There needs to be more people like this in the world
M Adkins
Our sweet, old Daisy passed away last weekend. Our hearts were broken, but we took comfort in the thought she was no longer suffering. Our veterinarian took care of the arrangements after she passed, and we just got her back today. We were so touched by the beautiful box and certificate. As a family, we greatly appreciate Pet Angel for taking care of our baby so we can keep her with us.
Amanda Overton
I wanted to take the time and thank Colleen for making my experience with Pet Angel easier and comforting. She took the time to ask me about Miley and it was nice to know she cared. You can tell Colleen loves what she does and does a fantastic job comforting people. Iโm grateful that she is in the animal field working with Pet Angel being a true Angel. Thank you Colleen for making my experience easier.
Brent Lankford
Iโve used Pet Angel 3 times, and sadly Iโm facing the need to use them again. Theyโve always provided amazing, flexible, compassionate care and Iโm appreciative that theyโre there during such emotionally difficult times. The headstones and caskets have worked perfectly for our family and how we honor our pets. Iโd recommend them without reservation, They do a great job!
Matt Hunter
I've taken two of my pets there both times they have done a great job and very quick with returning our fur baby to us, they are very caring and compassionate people I would recommend anyone to them. Thank you and keep up the wonderful job
Jennifer Swank
We recently entrusted our Princess to Pet Angel Memorial Center and I am so glad we did. Colleen was amazing! She helped us chose the package we needed and gave us all the time we needed with our pet before taking her into her care. When I went to pick up our pet after the cremation services, Colleen asked how we were doing and said to call her if we needed anything. I know she meant that and her care was very much appreciated. Thank you Pet Angel and thank you Colleen!
Jojo Raccanello
Emily was SO wonderful to work with. While in such a time of distress she was patient, compassionate, and accommodating. Would highly recommend!
Pamela Thomack
I have lost two precious fur-babies within 15 years, Vinny and Isabella. I would only trust Pet Angel to care for them during such a difficult time. Pet Angel was very caring and gentle. They also took time to receive and grieve with us when we brought our babies to them. My husband and I worked directly with Colleen. There are not enough kind words to describe how dear she was with us and with the care of our fur-baby Isabella. We are grateful to Pet Angel for their loving service in helping families through the loss of a beloved pet.
S Ison
I lost my beautiful dog Kennedy & they were so supportive, understanding, compassionate when Emily & Megan picked her up. They took their time & gave me time to say goodbye & share some stories which really helped me a lot. They are wonderful people who love animals, care about the owners pain & loss. Thank you all! God bless you, you were Heaven sent for my situation. Kennedy would've loved you all. ((HUGS))
Jenna Draper
I lost my boy on January 29th and just picked him up. Megan was absolutely amazing and so sweet. I called on Friday to check up on when I could pick him up and she was so nice ended the call with "I'm sorry you needed us" and that really touched me. Even called me on Monday to confirm I could pick him up which she didn't have to do but I greatly appreciate. I had asked the vet for a clay paw print that I didn't receive but I think that was a mess up from the vet, not sure.
Rebekah Bower
We unfortunately had to use this service for our sweet baby girl dazy. This extremely difficult time in our life was helped knowing our little girl was being treated with dignity, compassion, and respect. From the first phone call to picking up our sweet baby Colleen was an absolute angel to our family. Colleen is an amazing person inside and out! Thank you so incredibly much!!!
Kathy Centracchio
Pet Angels was wonderful. Every one we interacted with was kind and caring. A very peaceful experience during an emotional time.
Lynn Secor
A beautiful angel named Colleen answered the phone and also helped me at the Center. I was devastated at the sudden loss of my Sophie. But extremely happy with the service at the Pet Angel Center. I will highly recommend this center to anyone who needs their service.
Nikki Hurley-Hines
My baby of almost 16 years, Kitty, transitioned on July 22nd. It was one of the worst days of my life. It was important to me to have her cremated so I can always have her with me. Iโm thankful this was possible with Pet Angel. We received her ashes in a beautiful rosewood urn that Iโll keep on my nightstand - her favorite spot to drink water at (she had her own water mug). We also purchased a clay paw print that I cherish already. We were quoted it would take about two weeks to receive Kittyโs ashes, but I was called after 6 days to pick her up, of course, not the way we wanted to pick her up. I appreciate their timeliness as my husband and I cope with this immense loss.
Nikki Sixx
The most genuine, sympathetic and caring people you could ask for to take care of your fur baby. As a single person with no children, my pets are my life and losing one is hard enough - I know they treated both of my cats with dignity and respect. When they were "ready to come home" I got a phone call and felt almost warm and fuzzy because of the warmth of the person on the other end of the phone. They are truly Pet Angels.
Renee Johnson
My baby boy was with me 17 yrs. Not a day went by we was together always. When he passed my vet used pet angel. I am so blessed and happy with pet angel they treated my boy like he was there's. They are more then 5 stars. They are off the chart. When I got him back I was very impressed with there work. I love you pet angel you put my soul at rest with him being in your care. Thank you so much... Renee Johnson
Peg & Ralph
Pet Angel is truly a compassionate service. From talking on the phone for information to the pick-up availability. Greg was so prompt as well as so respectful. He did not rush us, allowed time to say final good byes, gently and with dignity he laid our 80# black Labrador onto the shroud. Carrying Pepper to the van and placed his body softly in. Seriously an amazing person... an company. Pet Angel was a wonderful resource at a sorrowful and confusing time. Most grateful.
autum duncan
I have been meaning to write about my experience and just say " thank you. " When i went to pick up my dogs paw print the doors were closed due to renovation but a wonderful women named Colleen came out with my package. She could have just handed me my bag and walked away but she didn't... she asked if I wanted to talk about him ( my precious dog) and although I laughed thru my tears and joked about not having cried in a few days it was the first time I was able to share some great memories about him and talking about him made me happy. She didn't have to do that...she didn't have to care or strike up a conversation but she did and as I drove away for the first time i felt that my tears were that of joy of the memories we had together instead of sadness. She also encouraged me to call at anytime to talk and she would be happy to listen. I know she didn't have to do that but i just wanted to say THANK YOU!!
Becky U
Luckily my pet hospital worked with Pet Angel Cremation. I'm so glad they did. I lost Riley on the 30th of June. We were inseperable for 14 yrs. He was a beautiful boy inside and out. I picked up his ashes today and your presentation and careful packaging was wonderful! He was a very special dog and he deserved the special care you gave him. Thank you sooo very much for an awesome keepsake for my best friend!!!!!
Toni Gomez-nieto
I have to say that Coleen was absolutely amazing. Her kindness is beyond measure. Thank you Pet Angel for taking such good care of my beautiful fur baby and making sure he was home before Christmas. You are all greatly appreciated.
Terri Nash
The people at Pet Angel Memorial Center treated me real good, and they understood how I was feeling. What really made me feel good was that they referred to my Dynasty as my baby!!!!! They also made me feel like it was natural for me to grieve when other people made it seem like something was wrong with me for grieving because they didn't understand the relationship between a person and their pet, but Pet Angels do. I traveled real far to let them do Dynasty's cremation, and I have no regrets for the long drive. It matters how someone makes you feel, and those are the people I would trust with my pet anytime. I would travel there again if I ever had to. Their service, gentleness, kindness, and expertise is A-1!! Thanks everyone at Pet Angel Memorial Center for everything you did for Dynasty and me!!!
Jim Turk
The BEST!!! 5 Stars!!!Cannot imagine what they could do betterZero effort required from usThey work with our VetThen returned the ashes of each of our 3 great little guys in beautiful red wood lockboxes with really well written pamphlets and information on getting through difficult times - very painful after 16 & 17 years (as each of our loved ones left in their time).
Brenda Clark
Our beloved mini labradoodle Rinnie passed away June 16th. Our family was so heart broken ๐. We are so pleased with Pet Angel's services. We have a memorial shelf for Rinnie. We know he was handled with love, care and compassion. Thank you Pet Angel.
Jamie Bryan
We have used Pet Angel numerous times for the cremation of our pet family. They are always respectful and return our furry loved ones in a timely manner and in a beautiful box. They incluin a certificate of cremation and a nice poem. This place is top notch. Thank you Pet Angel!
Barbara Meier
I bought a cat shaped urn to put my beloved Siamese in when she went to heaven to wait for me. Amanda was 22yrs--2wks old when she passed. I also bought a clear plastic medallion with a paw print on it with some of her ashes in the medallion. I would. Recommend PET ANGEL to all who have lost a pet. They were sympathetic and it acted like a human funeral director would.
Shelly T
I drove into the parking lot with my deceased dog. I met a older blonde lady in the parking lot. She worked there and must have been returning from lunch. I asked which door to go in and she started yelling that I couldn't go in and to call the office. I started to and asked about my dog's body.. she started screaming at me that they come outside to me. I want to see where he was going. What a rude lady!I turned around, got into my car and drove my boy to Rose Memorial.
Fred Kuhn
The woman who picked up our Pit Bull "Buster" was as genuine as they come. Kind, thoughtful and very caring. She allowed me the time I needed to say goodbye and treated my Buster as if he were the most precious thing on Earth. Thank you for making a hard time much easier and extremely dignified.
Richard Fugate
Thank you so much, Pet Angel, for the empathy, courteous, and professional manner of helping my wife and I through easily one of the most atrocious moments of our lives in the post-death and cremation process of our beloved Husky/Pit, Rocket Kitty. Your services were not only professional, but were highly symbolic of the human/fur baby relationship.
T.Mak
My beautiful baby Bones passed last week unexpectedly and I was recommended Pet Angel by a staff member at my kidsโ school. They made the process easier for me. Colleen is who I personally dealt with and she was absolutely incredible. She was caring, truly empathetic, and let me feel everything that I needed to feel and helped me process so much of it. I finally got to bring her home today and again, Colleen was there to make sure I was okay and give my baby back. Thank you a million times, Colleen and everyone at Pet Angel. My heart is shattered that after 13 great years, Bones is gone, but I feel that I left her in the right hands for her transition. If anyone I know ever has to face this heartbreak, Iโll be recommending Pet Angel. Thank you again for taking care of my sweet girl.
Kylie Frink
We were very well accommodated after losing our fur baby. He was so special to us and losing him was a tragedy. Even after his death, we were reluctant to want to leave him somewhere alone. We left in confidence, knowing that he would be treated as one of their own during his stay. Colleen treated us like family and made us feel as comfortable as one could after suffering such a loss. The turnaround was very quick, I am so relieved to have my baby back in my arms. A huge shout out to Colleen, sheโs doing exactly what she was meant to do on this earth, which is providing comfort to us and our animals during such difficult times. She made the process so much easier to deal with. We highly recommend Pet Angel to anyone who unfortunately needs this service for their babies.
Dusty Griffin
Colleen at the Indianapolis, In. location on State Rd135 is amazing! She has so much compassion in her heart โฅ๏ธ She made our experience so much easier with her kind words. There needs to be more people like this in the world
M Adkins
Our sweet, old Daisy passed away last weekend. Our hearts were broken, but we took comfort in the thought she was no longer suffering. Our veterinarian took care of the arrangements after she passed, and we just got her back today. We were so touched by the beautiful box and certificate. As a family, we greatly appreciate Pet Angel for taking care of our baby so we can keep her with us.
Amanda Overton
I wanted to take the time and thank Colleen for making my experience with Pet Angel easier and comforting. She took the time to ask me about Miley and it was nice to know she cared. You can tell Colleen loves what she does and does a fantastic job comforting people. Iโm grateful that she is in the animal field working with Pet Angel being a true Angel. Thank you Colleen for making my experience easier.
Brent Lankford
Iโve used Pet Angel 3 times, and sadly Iโm facing the need to use them again. Theyโve always provided amazing, flexible, compassionate care and Iโm appreciative that theyโre there during such emotionally difficult times. The headstones and caskets have worked perfectly for our family and how we honor our pets. Iโd recommend them without reservation, They do a great job!
Matt Hunter
I've taken two of my pets there both times they have done a great job and very quick with returning our fur baby to us, they are very caring and compassionate people I would recommend anyone to them. Thank you and keep up the wonderful job
Jennifer Swank
We recently entrusted our Princess to Pet Angel Memorial Center and I am so glad we did. Colleen was amazing! She helped us chose the package we needed and gave us all the time we needed with our pet before taking her into her care. When I went to pick up our pet after the cremation services, Colleen asked how we were doing and said to call her if we needed anything. I know she meant that and her care was very much appreciated. Thank you Pet Angel and thank you Colleen!
Jojo Raccanello
Emily was SO wonderful to work with. While in such a time of distress she was patient, compassionate, and accommodating. Would highly recommend!
Pamela Thomack
I have lost two precious fur-babies within 15 years, Vinny and Isabella. I would only trust Pet Angel to care for them during such a difficult time. Pet Angel was very caring and gentle. They also took time to receive and grieve with us when we brought our babies to them. My husband and I worked directly with Colleen. There are not enough kind words to describe how dear she was with us and with the care of our fur-baby Isabella. We are grateful to Pet Angel for their loving service in helping families through the loss of a beloved pet.
Debra Dobson
We Clint & Debbie Allen, are glad to know our pet cat is in a good place. For his eternal max our cat. Thank you sincerely.
Mindy O
This place was amazing....they were so kind and helpful! Our dog was originally due to be cremated, I had a change of heart and decided I wanted her to be buried at home. They were so sweet and I was able to get my fur baby back home. The paw print is perfect! Thank you so much!
Bonnie Marter
With the sudden death of my mothers dog on a weekend They were ready and so kind. The driver who picked her up awesome. Told us to take all the time we needed to say goodbye. I was most impressed with their kindness. Thank you again helping us thru a hard and said time
Mamaw Pam
Today I am picking up the 6th furbaby they have taken care of. One of my furnabies died on Thanksgiving day and when we called they met us there. So sympathetic and such compassion. They really understand that it is not a pet you are trusting them with, it is a family member. My Betty Boop with be home soon.
Kimberly Melvin
Thank you for taking care my kitty Lilly. She was 12yrs old. I love the cedar box and paw print. It was really rough time with her passing. But this will help very much
Jacqueline Marie *ChicagosSinfulSwede*
***READ PRIOR TO USING PET ANGEL FOR YOUR PET CREMATORIUM NEEDS***This place deserves ZERO stars, unfortunately had to choose one in order to post.This place has a motto that says "built on trust"... that is NOT the case. Pet Angel has been caught in a despicable LIE and tried diligently to cover it up, but to no avail..they were caught!I am referring anyone that reads this review to PLEASE view Eric's (Nomadic Fanatic) video on YouTube to see exactly how deplorable and rotten they really are. What Pet Angel has done with Jax and their deceitful practices by LYING TO THE CUSTOMER and causing so much pain and hurt is absolutely DESPICABLE and I would encourage everyone to seek pet crematorium services elsewhere!YouTube: Nomadic Fanatic
Rodney Fultz
You have my baby girl coming from Bloomington, IN, Heidi. Please take good care of her. I've heard nothing but good things about Pet Angels. Thank you
Diane Severns
Just saw the u-tube vido how you scammed someone about their cats ashes and paw print.Shame on you. I am a dog breeder, vet tech, and dog show person. I will let everyone one know that you are a scam. Dam you. I will tell everyone to watch this vido.
Link Us To Bushcraft
It was very hard loosing our dog and this place was very kind and quick with getting him back home. Thank you so much
Andrew Godsey (Dead Grey Snow)
Mixes cremated remains and sends out identical mass produced reproductions of "your" pets paw prints. Dishonest and despicable.
S Ison
I lost my beautiful dog Kennedy & they were so supportive, understanding, compassionate when Emily & Megan picked her up. They took their time & gave me time to say goodbye & share some stories which really helped me a lot. They are wonderful people who love animals, care about the owners pain & loss. Thank you all! God bless you, you were Heaven sent for my situation. Kennedy would've loved you all. ((HUGS))
Jenna Draper
I lost my boy on January 29th and just picked him up. Megan was absolutely amazing and so sweet. I called on Friday to check up on when I could pick him up and she was so nice ended the call with "I'm sorry you needed us" and that really touched me. Even called me on Monday to confirm I could pick him up which she didn't have to do but I greatly appreciate. I had asked the vet for a clay paw print that I didn't receive but I think that was a mess up from the vet, not sure.
Rebekah Bower
We unfortunately had to use this service for our sweet baby girl dazy. This extremely difficult time in our life was helped knowing our little girl was being treated with dignity, compassion, and respect. From the first phone call to picking up our sweet baby Colleen was an absolute angel to our family. Colleen is an amazing person inside and out! Thank you so incredibly much!!!
Kathy Centracchio
Pet Angels was wonderful. Every one we interacted with was kind and caring. A very peaceful experience during an emotional time.
Lynn Secor
A beautiful angel named Colleen answered the phone and also helped me at the Center. I was devastated at the sudden loss of my Sophie. But extremely happy with the service at the Pet Angel Center. I will highly recommend this center to anyone who needs their service.
Nikki Hurley-Hines
My baby of almost 16 years, Kitty, transitioned on July 22nd. It was one of the worst days of my life. It was important to me to have her cremated so I can always have her with me. Iโm thankful this was possible with Pet Angel. We received her ashes in a beautiful rosewood urn that Iโll keep on my nightstand - her favorite spot to drink water at (she had her own water mug). We also purchased a clay paw print that I cherish already. We were quoted it would take about two weeks to receive Kittyโs ashes, but I was called after 6 days to pick her up, of course, not the way we wanted to pick her up. I appreciate their timeliness as my husband and I cope with this immense loss.
Nikki Sixx
The most genuine, sympathetic and caring people you could ask for to take care of your fur baby. As a single person with no children, my pets are my life and losing one is hard enough - I know they treated both of my cats with dignity and respect. When they were "ready to come home" I got a phone call and felt almost warm and fuzzy because of the warmth of the person on the other end of the phone. They are truly Pet Angels.
Renee Johnson
My baby boy was with me 17 yrs. Not a day went by we was together always. When he passed my vet used pet angel. I am so blessed and happy with pet angel they treated my boy like he was there's. They are more then 5 stars. They are off the chart. When I got him back I was very impressed with there work. I love you pet angel you put my soul at rest with him being in your care. Thank you so much... Renee Johnson
Peg & Ralph
Pet Angel is truly a compassionate service. From talking on the phone for information to the pick-up availability. Greg was so prompt as well as so respectful. He did not rush us, allowed time to say final good byes, gently and with dignity he laid our 80# black Labrador onto the shroud. Carrying Pepper to the van and placed his body softly in. Seriously an amazing person... an company. Pet Angel was a wonderful resource at a sorrowful and confusing time. Most grateful.
autum duncan
I have been meaning to write about my experience and just say " thank you. " When i went to pick up my dogs paw print the doors were closed due to renovation but a wonderful women named Colleen came out with my package. She could have just handed me my bag and walked away but she didn't... she asked if I wanted to talk about him ( my precious dog) and although I laughed thru my tears and joked about not having cried in a few days it was the first time I was able to share some great memories about him and talking about him made me happy. She didn't have to do that...she didn't have to care or strike up a conversation but she did and as I drove away for the first time i felt that my tears were that of joy of the memories we had together instead of sadness. She also encouraged me to call at anytime to talk and she would be happy to listen. I know she didn't have to do that but i just wanted to say THANK YOU!!
Steve Ratliff
Shame on your company for lying and ripping off your customers. Selling someone a paw print that isn't even their cat is disgraceful. Hopefully you find a way to make this right.
Angela Douglas
They were very caring and considerate of my 20 year old boy Chance, They went above and beyond to make sure that I was satisfied with his cremation.
Mark D. Roembke
I went through my vet to use your services for Bailey. Thank you from my family and I. Everything went wonderful.
Kate Taylor
My family has used this business for 20 years. But since it was sold to a Canadian company 2015 it has made major mistakes with our pet cremations.
Barbie Trier
I was very impressed with Pet Angel , it was a difficult time and they were wonderful and very reasonable. Our precious Peyton was in good hands .
Cassey Andrews
I want to thank the ladies here that took really good Care of my Rocket Kitty. They was so caring and very supportive when it came to everything
Tamara Martin
I just bought my baby Peanut Butter home today I want to say Thank you from the bottom of my heart he was my Everything and then some I'm so lost without him you guy's did an Amazing job now I have him home R.I.P Peanut Butter fly high with the Angels โฅ๏ธ๐ถ๐
Bethany Wilson
These kind people took good care of us and our beloved pet. They were very thoughtful and caring.
Stephanie H
Wonderful and caring staff who made a hard experience a lot easier โค๏ธ
Shawna Henley
They were very helpful by coming to pick my baby up. They even put ashes in my urns for me when i went back to pick her up.
Becky U
Luckily my pet hospital worked with Pet Angel Cremation. I'm so glad they did. I lost Riley on the 30th of June. We were inseperable for 14 yrs. He was a beautiful boy inside and out. I picked up his ashes today and your presentation and careful packaging was wonderful! He was a very special dog and he deserved the special care you gave him. Thank you sooo very much for an awesome keepsake for my best friend!!!!!
Toni Gomez-nieto
I have to say that Coleen was absolutely amazing. Her kindness is beyond measure. Thank you Pet Angel for taking such good care of my beautiful fur baby and making sure he was home before Christmas. You are all greatly appreciated.
Terri Nash
The people at Pet Angel Memorial Center treated me real good, and they understood how I was feeling. What really made me feel good was that they referred to my Dynasty as my baby!!!!! They also made me feel like it was natural for me to grieve when other people made it seem like something was wrong with me for grieving because they didn't understand the relationship between a person and their pet, but Pet Angels do. I traveled real far to let them do Dynasty's cremation, and I have no regrets for the long drive. It matters how someone makes you feel, and those are the people I would trust with my pet anytime. I would travel there again if I ever had to. Their service, gentleness, kindness, and expertise is A-1!! Thanks everyone at Pet Angel Memorial Center for everything you did for Dynasty and me!!!
Jim Turk
The BEST!!! 5 Stars!!!Cannot imagine what they could do betterZero effort required from usThey work with our VetThen returned the ashes of each of our 3 great little guys in beautiful red wood lockboxes with really well written pamphlets and information on getting through difficult times - very painful after 16 & 17 years (as each of our loved ones left in their time).
Brenda Clark
Our beloved mini labradoodle Rinnie passed away June 16th. Our family was so heart broken ๐. We are so pleased with Pet Angel's services. We have a memorial shelf for Rinnie. We know he was handled with love, care and compassion. Thank you Pet Angel.
Jamie Bryan
We have used Pet Angel numerous times for the cremation of our pet family. They are always respectful and return our furry loved ones in a timely manner and in a beautiful box. They incluin a certificate of cremation and a nice poem. This place is top notch. Thank you Pet Angel!
Barbara Meier
I bought a cat shaped urn to put my beloved Siamese in when she went to heaven to wait for me. Amanda was 22yrs--2wks old when she passed. I also bought a clear plastic medallion with a paw print on it with some of her ashes in the medallion. I would. Recommend PET ANGEL to all who have lost a pet. They were sympathetic and it acted like a human funeral director would.
Shelly T
I drove into the parking lot with my deceased dog. I met a older blonde lady in the parking lot. She worked there and must have been returning from lunch. I asked which door to go in and she started yelling that I couldn't go in and to call the office. I started to and asked about my dog's body.. she started screaming at me that they come outside to me. I want to see where he was going. What a rude lady!I turned around, got into my car and drove my boy to Rose Memorial.
Fred Kuhn
The woman who picked up our Pit Bull "Buster" was as genuine as they come. Kind, thoughtful and very caring. She allowed me the time I needed to say goodbye and treated my Buster as if he were the most precious thing on Earth. Thank you for making a hard time much easier and extremely dignified.
Richard Fugate
Thank you so much, Pet Angel, for the empathy, courteous, and professional manner of helping my wife and I through easily one of the most atrocious moments of our lives in the post-death and cremation process of our beloved Husky/Pit, Rocket Kitty. Your services were not only professional, but were highly symbolic of the human/fur baby relationship.
Wanda Weaver
Lost Tigger today. Always excellent service.2 fur babies in less than 2 months.
Sandi Kruger
Your company has scammed someone that is in a state of grieve and broken your mission state. Your need to be investigated and shut down!
Jeff Curts
Caring, compassionate, and professional. Thank you for your service.
Carrie Browning
All the respect a family member deserves.
Phil Rowley
crazy giraffe
John & Linda Tippett
H Sterling Cross
Barbara Fleener
Amy Duke
Debra Dobson
We Clint & Debbie Allen, are glad to know our pet cat is in a good place. For his eternal max our cat. Thank you sincerely.
Mindy O
This place was amazing....they were so kind and helpful! Our dog was originally due to be cremated, I had a change of heart and decided I wanted her to be buried at home. They were so sweet and I was able to get my fur baby back home. The paw print is perfect! Thank you so much!
Bonnie Marter
With the sudden death of my mothers dog on a weekend They were ready and so kind. The driver who picked her up awesome. Told us to take all the time we needed to say goodbye. I was most impressed with their kindness. Thank you again helping us thru a hard and said time
Mamaw Pam
Today I am picking up the 6th furbaby they have taken care of. One of my furnabies died on Thanksgiving day and when we called they met us there. So sympathetic and such compassion. They really understand that it is not a pet you are trusting them with, it is a family member. My Betty Boop with be home soon.
Kimberly Melvin
Thank you for taking care my kitty Lilly. She was 12yrs old. I love the cedar box and paw print. It was really rough time with her passing. But this will help very much
Jacqueline Marie *ChicagosSinfulSwede*
***READ PRIOR TO USING PET ANGEL FOR YOUR PET CREMATORIUM NEEDS***This place deserves ZERO stars, unfortunately had to choose one in order to post.This place has a motto that says "built on trust"... that is NOT the case. Pet Angel has been caught in a despicable LIE and tried diligently to cover it up, but to no avail..they were caught!I am referring anyone that reads this review to PLEASE view Eric's (Nomadic Fanatic) video on YouTube to see exactly how deplorable and rotten they really are. What Pet Angel has done with Jax and their deceitful practices by LYING TO THE CUSTOMER and causing so much pain and hurt is absolutely DESPICABLE and I would encourage everyone to seek pet crematorium services elsewhere!YouTube: Nomadic Fanatic
Rodney Fultz
You have my baby girl coming from Bloomington, IN, Heidi. Please take good care of her. I've heard nothing but good things about Pet Angels. Thank you
Diane Severns
Just saw the u-tube vido how you scammed someone about their cats ashes and paw print.Shame on you. I am a dog breeder, vet tech, and dog show person. I will let everyone one know that you are a scam. Dam you. I will tell everyone to watch this vido.
Link Us To Bushcraft
It was very hard loosing our dog and this place was very kind and quick with getting him back home. Thank you so much
Andrew Godsey (Dead Grey Snow)
Mixes cremated remains and sends out identical mass produced reproductions of "your" pets paw prints. Dishonest and despicable.
Tim Applegate
Meagan Angle
Anna S.
Jerry Allender
Ashley Khan