Customer Reviews Summary
Flanner Buchanan is praised for its compassionate and professional service during difficult times, with staff members being described as kind and thoughtful. However, some reviews highlight concerns about high pricing for cremation services, which may be considered predatory by some customers.
Alex Hubartt
The team at Flanner Buchanan went above and beyond in making the visitation, memorial service and burial absolutely perfect for the passing of my mother. They truly captured her values, interests and character in the service and handled everything with the utmost respect and care. I could not have asked for a more perfect service. I highly recommend Flanner Buchanan as the best option in Indianapolis.
Joseph Hunt
The staff at Flanner Buchanan were very professional, polite and very compassionate. The Managing Director Emanuel Smith was very kind and thoughtful along with other members! Thank you to everyone that was there in our time of need! God bless you all!
David Bowden
$3500 for a basic cremation with no funeral service or obituary included and bringing my own urn. This is more than double what may competing places charge. When I inquired about transferring the body of my loved one to another funeral home, I was told that would also cost about $3500. Stay away unless you have deep pockets. While I was able to easily afford this price, I personally find it to be downright predatory.
Tony “W”
They were excellent in the service they provided for my family. I couldn’t picked a better place .