Customer Reviews Summary
Loyal & True Pet Cremation Services has received overwhelmingly positive reviews for their compassionate and professional service during a difficult time. Many customers expressed gratitude for the care and respect shown to their pets, as well as the thoughtful follow-up after the cremation process. The facility is praised for its clean and professional environment, making it a trusted choice for pet owners facing the loss of their beloved animals.
Celia Anderson
Very compassionate and wonderful service. Sarah walked us through step by step what was to happen in euthanizing our cat. Luna was 10 years old and asthmatic. She was in day three of an asthma attack and i could not afford another $2000 in oxygen and steroid injections.the package, you will receive: your loving pets nose print,paw print, clay paw print, hair, death certificate, and of course, a beautiful wooden box urn. Sarah Corben came by my house with almost no notice to relieve my cat Luna of her suffering. I will always be grateful to Sarah and how kind she was to me and my family during our hard time. Sarah, thank you so much and please know how much my family appreciates you β€οΈ
Verna Murphy
We had a military German Shepherd that we had to be put down on veterans Day this year and we wanted to bring him home. The people at Loyal and True was so compassionate with us. They gave him the honor he deserved and we are so grateful to this people and can't say enough great things about them. They have even checked on us every week letting us know they are still thinking about us. If we have to put one of our fur babies down again we will most certainly be using them. I have never met so many caring people this kind of situation as these people are can't praise them enough.
Heather Hult
I was steered to Loyal and True when my elderly grumpy calico kitty crossed the Rainbow Bridge. Everyone I delt with was so kind and understanding. I will be forever grateful to them. I will always miss Simba, but thank so much for bringing her back home so quickly and carefully.
Alicia
I lost my job and they were very understanding about my lack of payment and inconsistency. They were very sweet and assuring when I went there and when I dropped off my cat I was embarrassingly loud crying and they didnβt say anything negative. I canβt recommend them enough.
Celia Anderson
Very compassionate and wonderful service. Sarah walked us through step by step what was to happen in euthanizing our cat. Luna was 10 years old and asthmatic. She was in day three of an asthma attack and i could not afford another $2000 in oxygen and steroid injections.the package, you will receive: your loving pets nose print,paw print, clay paw print, hair, death certificate, and of course, a beautiful wooden box urn. Sarah Corben came by my house with almost no notice to relieve my cat Luna of her suffering. I will always be grateful to Sarah and how kind she was to me and my family during our hard time. Sarah, thank you so much and please know how much my family appreciates you β€οΈ
Verna Murphy
We had a military German Shepherd that we had to be put down on veterans Day this year and we wanted to bring him home. The people at Loyal and True was so compassionate with us. They gave him the honor he deserved and we are so grateful to this people and can't say enough great things about them. They have even checked on us every week letting us know they are still thinking about us. If we have to put one of our fur babies down again we will most certainly be using them. I have never met so many caring people this kind of situation as these people are can't praise them enough.
Heather Hult
I was steered to Loyal and True when my elderly grumpy calico kitty crossed the Rainbow Bridge. Everyone I delt with was so kind and understanding. I will be forever grateful to them. I will always miss Simba, but thank so much for bringing her back home so quickly and carefully.
Alicia
I lost my job and they were very understanding about my lack of payment and inconsistency. They were very sweet and assuring when I went there and when I dropped off my cat I was embarrassingly loud crying and they didnβt say anything negative. I canβt recommend them enough.
Tari Flynn
We lost two fur babies within 9 days. The staff at Loyal & True are absolutely the most caring and compassionate. We were treated with the upmost respect and kindness in the time of our loss. They took time to answer all our questions and listened to all our requests. I would recommend them to everyone. They were truly a light in our time of sorrow.
Karen Sexton
Loyal & True Pet Cremation Services deserves 10 star if it was possible. My family has used them twice and has nothing but the best experience under the circumstances. All Staff is so caring and truly cares about what your going through. And to reach out periodically to see how you are doing with your pets loss is just says how much they do care. Tika & Royce were in the greatest hands. Thank you again Loyal & True Pet Cremation Services for being there for my family. God Bless! The Sexton Family
Kristi Alexander
I canβt say enough how wonderful they were to us when our beloved bird passed away. They took great care with her and my son. I would highly recommend them for any of your pet needs. Thank you for bringing Ace home to us in a beautiful box.
Connie Case
Loyal and True were so caring and responded so quickly to our needs! Our German Shepherd was too heavy for us to carry and Loyal and True came to our home and took such care with Jasmine! They made this process much easier to deal with!
Johnny Modlin
We recently lost our Miniature Schnauzer of 15 years and 3 months, Beau was our heart and soul, and we called on Elizabeth at Loyal and True... She took excellent care of and our Beau... They sure made things a little easier to live with... Thank you Loyal and True and Elizabeth Love you and thanks so much...
Donna Banks
Loose has done well with my family. When our fur baby died, I know there was no other place to take my girl but to Loyal &True Pet Cremation. They did a wonderful job, reasonable price with plenty of additional items to choose from.
ZarZarB1nks !
When our Simba passed suddenly we were an absolute wreck. We had to scramble around to figure out what all we needed to do. Thankfully Loyal and True was so understanding and handled the whole process giving us so much grace. They treated my oldest friend with all the care and respect I could ever ask for. Really helped us grieve knowing he was taken care of by such kind staff. And to follow up a few weeks later they even reached out to me to see how we were doing with it all. 10/10 a beautiful experience.
Stephanie Cate
The folks at Loyal and True were so kind respectful and genuine. They made a heartbreaking process far more gentle. I knew my beloved Jack was in loving careful hands.
Monica Neff
Loyal & True has helped us with 3 of our previous fur babies in the last 18 months. They are always kind, companionate and respectful. They offer the best services in a time of need at reasonable prices. We are grateful to know they will be there when itβs time for our senior babies to cross over.
Joy Marion
I have used Loyal & True Pet Cremation Services a few times and everytime has been a wonderful experience. When my heart was broken and I was feeling like a piece of me was gone, I have always been treated compassionately and very caringly. I took all my babies, Sugar Rae, Maddie, Sweetie-Pia, Panther, and Max, to Loyal & True, and will continue to in the future. Thank you to all employees who make a heartbreaking situation just a little better.
Christina Johnson
We had brought our beloved Bunny here after his passing. They took great care of his remains and provided us with a nice book for our children. Their services, compassion and office staff were uplifting with the passing of our Hoppy.
Griff Tanski
Caring, professional, compassionate, understanding, even nurturing. This was the first time having a pet cremated. They ran me through the options, made everything clear and easy to understand. I felt as if they treated this as if I had brought in a human being. Michelle and I wished I remembered the name of the lady whom was there when I picked up the urn, was amazing. Can't say enough good things about how well they do things.Lillie was everything to me, and I felt they knew and understood that.
Alabaster Mondo
Professional, efficient, most caring providers. They're willing to take all there time and energy to provide best & most comforting services. I was lucky found place that my dog Lady's last moment was peaceful and loving way to go by this wonderful Lady's, Carla & Elizabeth, Ester were most kindest people on earth, God will remembers these ladies. It's now blessed to know where to go. More than I can say Thank you.
Paul Box
My wife and I can not be more grateful for the care and understanding we received. We lost our 16 year old Lab Bailey and not 5 days later our 15 year old Golden Savanna crossed over the bridge. We were devastated, and all the staff went above and beyond for us. Fur babies are not just pets, they are cherished members of our families. That's how Loyal & True took care of them, like family.
Marcy Kellam
Friends of Phoenix is a sanctuary for mis-treated animals. The "non-adoptables" stay with us for the rest of their lives. Gabriel was a much-loved Mastiff that had been with us for ten years. Elizabeth was kind and caring throughout the whole process. They gave me time to say goodbye to Gabriel and treated him with respect. I will always use Loyal & True in the future.
mary allen
When my dog of 15 years passed, I took her to Loyal and True and they were so kind and thoughtful. They helped me thru the difficult discussions. This was the second time that they took care of my pets. They are very thoughtful and caring people. Thank you for being do kind.
Celia Anderson
Very compassionate and wonderful service. Sarah walked us through step by step what was to happen in euthanizing our cat. Luna was 10 years old and asthmatic. She was in day three of an asthma attack and i could not afford another $2000 in oxygen and steroid injections.the package, you will receive: your loving pets nose print,paw print, clay paw print, hair, death certificate, and of course, a beautiful wooden box urn. Sarah Corben came by my house with almost no notice to relieve my cat Luna of her suffering. I will always be grateful to Sarah and how kind she was to me and my family during our hard time. Sarah, thank you so much and please know how much my family appreciates you β€οΈ
Verna Murphy
We had a military German Shepherd that we had to be put down on veterans Day this year and we wanted to bring him home. The people at Loyal and True was so compassionate with us. They gave him the honor he deserved and we are so grateful to this people and can't say enough great things about them. They have even checked on us every week letting us know they are still thinking about us. If we have to put one of our fur babies down again we will most certainly be using them. I have never met so many caring people this kind of situation as these people are can't praise them enough.
Heather Hult
I was steered to Loyal and True when my elderly grumpy calico kitty crossed the Rainbow Bridge. Everyone I delt with was so kind and understanding. I will be forever grateful to them. I will always miss Simba, but thank so much for bringing her back home so quickly and carefully.
Alicia
I lost my job and they were very understanding about my lack of payment and inconsistency. They were very sweet and assuring when I went there and when I dropped off my cat I was embarrassingly loud crying and they didnβt say anything negative. I canβt recommend them enough.
Tari Flynn
We lost two fur babies within 9 days. The staff at Loyal & True are absolutely the most caring and compassionate. We were treated with the upmost respect and kindness in the time of our loss. They took time to answer all our questions and listened to all our requests. I would recommend them to everyone. They were truly a light in our time of sorrow.
Karen Sexton
Loyal & True Pet Cremation Services deserves 10 star if it was possible. My family has used them twice and has nothing but the best experience under the circumstances. All Staff is so caring and truly cares about what your going through. And to reach out periodically to see how you are doing with your pets loss is just says how much they do care. Tika & Royce were in the greatest hands. Thank you again Loyal & True Pet Cremation Services for being there for my family. God Bless! The Sexton Family
Kristi Alexander
I canβt say enough how wonderful they were to us when our beloved bird passed away. They took great care with her and my son. I would highly recommend them for any of your pet needs. Thank you for bringing Ace home to us in a beautiful box.
Connie Case
Loyal and True were so caring and responded so quickly to our needs! Our German Shepherd was too heavy for us to carry and Loyal and True came to our home and took such care with Jasmine! They made this process much easier to deal with!
Johnny Modlin
We recently lost our Miniature Schnauzer of 15 years and 3 months, Beau was our heart and soul, and we called on Elizabeth at Loyal and True... She took excellent care of and our Beau... They sure made things a little easier to live with... Thank you Loyal and True and Elizabeth Love you and thanks so much...
Donna Banks
Loose has done well with my family. When our fur baby died, I know there was no other place to take my girl but to Loyal &True Pet Cremation. They did a wonderful job, reasonable price with plenty of additional items to choose from.
Annmaria Garcia
True and loyal did amazing with my fur baby at her ending of life. Very beautifully done. Would recommend for any one who owes fur babies. Give them five out of five .
Becky
Our dog, Daisy, passed away suddenly. We were able to get her there close to closing time. The staff was very welcoming and we felt they were very helpful. They let us have as much time as we needed to say goodbye privately. As hard as the whole experience was, they made it easier to say goodbye. Very happy with the cremation.
Anna Parrish
Our family is so grateful to have found this business. Angela was kind, caring, respectful, and knowledgeable. They took great care with our baby, and the urn is absolutely beautiful. Would definitely recommend their services.
Ashley Vallo
They were very caring and made it possible to get my baby cremated and get the best package for her. They were the cheapest place I found and also can work with you. Very caring and even messaged to check on my afterwards during the hard time. They define showed they cared
Leona Coburn
The staff here is top-notch. Professional and supportive. They are all awesome human beings.They treat your fur babies as if they were their own. They even call you to check on you! The black cat,Onyx, passed away. The tortoiseshell is her daughter, Inky, who misses her mommy!P.S. Inky passed away a month to the day from her Mom. They are again handling our fur baby( grandbaby). I told Heather that she is nice, but my dog is healthy, and I don't want to see her again for a long time!
Christina Kline
The staff at Loyal & True Pet Cremation Services are very professional and compassionate. From selecting desired services to handling my Heidi Girl with respect and following up with me several times after bringing her homeβ¦.everything was appreciated. Itβs never easy to lose a pet but Loyal & True will always be my choice when these services are needed.
Janie Davis
So nice and very caring people!I would definitely recommend them!They took such good care of my Honey! ππΎ
Donna Skinner
I have used Loyal and Trueβs services since 2016 when I lost my first dog. I have lost 5 additional dogs through the years with my last one only 2 months ago. The staff has been wonderful! They treated each of my losses with respect and compassion. I highly recommend their services if you have lost a pet!
victoria vatovec
I really recommend them; they did an awesome job with Sir Jameson. The package we purchased was reasonable and the staff is friendly and professional .
Darlene Stroud
Loyal and True Pet Cremation has taken care of the last 4 of our sweet cats that we have had for 16 to 18 years. We just had to say goodbye to our sweet Callie. Thank you for the wonderful memories you provide for us.
ZarZarB1nks !
When our Simba passed suddenly we were an absolute wreck. We had to scramble around to figure out what all we needed to do. Thankfully Loyal and True was so understanding and handled the whole process giving us so much grace. They treated my oldest friend with all the care and respect I could ever ask for. Really helped us grieve knowing he was taken care of by such kind staff. And to follow up a few weeks later they even reached out to me to see how we were doing with it all. 10/10 a beautiful experience.
Stephanie Cate
The folks at Loyal and True were so kind respectful and genuine. They made a heartbreaking process far more gentle. I knew my beloved Jack was in loving careful hands.
Monica Neff
Loyal & True has helped us with 3 of our previous fur babies in the last 18 months. They are always kind, companionate and respectful. They offer the best services in a time of need at reasonable prices. We are grateful to know they will be there when itβs time for our senior babies to cross over.
Joy Marion
I have used Loyal & True Pet Cremation Services a few times and everytime has been a wonderful experience. When my heart was broken and I was feeling like a piece of me was gone, I have always been treated compassionately and very caringly. I took all my babies, Sugar Rae, Maddie, Sweetie-Pia, Panther, and Max, to Loyal & True, and will continue to in the future. Thank you to all employees who make a heartbreaking situation just a little better.
Christina Johnson
We had brought our beloved Bunny here after his passing. They took great care of his remains and provided us with a nice book for our children. Their services, compassion and office staff were uplifting with the passing of our Hoppy.
Griff Tanski
Caring, professional, compassionate, understanding, even nurturing. This was the first time having a pet cremated. They ran me through the options, made everything clear and easy to understand. I felt as if they treated this as if I had brought in a human being. Michelle and I wished I remembered the name of the lady whom was there when I picked up the urn, was amazing. Can't say enough good things about how well they do things.Lillie was everything to me, and I felt they knew and understood that.
Alabaster Mondo
Professional, efficient, most caring providers. They're willing to take all there time and energy to provide best & most comforting services. I was lucky found place that my dog Lady's last moment was peaceful and loving way to go by this wonderful Lady's, Carla & Elizabeth, Ester were most kindest people on earth, God will remembers these ladies. It's now blessed to know where to go. More than I can say Thank you.
Paul Box
My wife and I can not be more grateful for the care and understanding we received. We lost our 16 year old Lab Bailey and not 5 days later our 15 year old Golden Savanna crossed over the bridge. We were devastated, and all the staff went above and beyond for us. Fur babies are not just pets, they are cherished members of our families. That's how Loyal & True took care of them, like family.
Marcy Kellam
Friends of Phoenix is a sanctuary for mis-treated animals. The "non-adoptables" stay with us for the rest of their lives. Gabriel was a much-loved Mastiff that had been with us for ten years. Elizabeth was kind and caring throughout the whole process. They gave me time to say goodbye to Gabriel and treated him with respect. I will always use Loyal & True in the future.
mary allen
When my dog of 15 years passed, I took her to Loyal and True and they were so kind and thoughtful. They helped me thru the difficult discussions. This was the second time that they took care of my pets. They are very thoughtful and caring people. Thank you for being do kind.
Kaylee Parkos
We had to put our sweet Scrappy down on January 23, 2024, and our vet partnered with Loyal & True for his cremation. They did an amazing job at providing a high-quality wooden box, a very sweet pawprint, a certificate, and information about grieving his loss.
Rivergirl
Needless to say I was a total mess parting with my best girlfriend River Marieβ¦.this company was kind and supportive, tenderness was shown in my sadnessβ¦. Getting her box was getting her back to me as it had been the longest time apart we had ever been. Ty you so much.ππΆπ₯²
Tanya
Honestly if i could give more then 5 stars I would. When you loose your pet it is one of the hardest times to go through. Making that final decision to let them go in peace. I have used Loyal & True Pet Cremation for most of my animals. They are absolutely amazing and so understanding. If you ever need anything or have questions. They are with you through it all. Even after they have returned your pet. I will continue to use them always. They still check in and itβs been about a month since my senior kitty passed away at 17. Thank you. For your compassion and understanding.
Roger DeBertrand
The staff at Loyal & True is absolutely the best. They far exceeded my expectations and Iβll always be grateful. I highly recommend them to everyone who has lost their pet.
Alisha Peavler
This place is amazing and will always be handling my cremation needs for all of my dogs - present and future. They are so caring and compassionate. They even text me to check up on us after the loss of our dog. We unfortunately have had to use their service 2 times in 6 months but we couldnβt have asked for better people during the rough process.
Jerri Tucker
Thank you so much for the care you gave to Chloe our beloved girl. Thank you for ur kindness the days following our loss. We gratefully appreciate everything π
John&robin Macrander
Elizabeth and the staff at loyal and true went above and beyond..made the unexpected loss of a family member made just that much easier and took the time to follow up to check in on me after. Thank you Elizabeth and the whole staff..
patricia
I lost my beloved cat of 14 years and these Ladys were nothing but very careing and understanding. I would for sure use them if I ever had too.
Taylor Fox
The kindest, most gentle people. They were so loving and patient with me when we lost our sweet fur baby. Elizabeth went above and beyond to help me with our necklaces and such afterwards and continually checked up on our family. They helped tremendously in our dark time at our house. Thank you. β€οΈ
Crazy Steve & Friends Hart
Very compassionate, very caring and very kind. Assisted when our fur baby Tazz passed.
Annmaria Garcia
True and loyal did amazing with my fur baby at her ending of life. Very beautifully done. Would recommend for any one who owes fur babies. Give them five out of five .
Becky
Our dog, Daisy, passed away suddenly. We were able to get her there close to closing time. The staff was very welcoming and we felt they were very helpful. They let us have as much time as we needed to say goodbye privately. As hard as the whole experience was, they made it easier to say goodbye. Very happy with the cremation.
Anna Parrish
Our family is so grateful to have found this business. Angela was kind, caring, respectful, and knowledgeable. They took great care with our baby, and the urn is absolutely beautiful. Would definitely recommend their services.
Ashley Vallo
They were very caring and made it possible to get my baby cremated and get the best package for her. They were the cheapest place I found and also can work with you. Very caring and even messaged to check on my afterwards during the hard time. They define showed they cared
Leona Coburn
The staff here is top-notch. Professional and supportive. They are all awesome human beings.They treat your fur babies as if they were their own. They even call you to check on you! The black cat,Onyx, passed away. The tortoiseshell is her daughter, Inky, who misses her mommy!P.S. Inky passed away a month to the day from her Mom. They are again handling our fur baby( grandbaby). I told Heather that she is nice, but my dog is healthy, and I don't want to see her again for a long time!
Christina Kline
The staff at Loyal & True Pet Cremation Services are very professional and compassionate. From selecting desired services to handling my Heidi Girl with respect and following up with me several times after bringing her homeβ¦.everything was appreciated. Itβs never easy to lose a pet but Loyal & True will always be my choice when these services are needed.
Janie Davis
So nice and very caring people!I would definitely recommend them!They took such good care of my Honey! ππΎ
Donna Skinner
I have used Loyal and Trueβs services since 2016 when I lost my first dog. I have lost 5 additional dogs through the years with my last one only 2 months ago. The staff has been wonderful! They treated each of my losses with respect and compassion. I highly recommend their services if you have lost a pet!
victoria vatovec
I really recommend them; they did an awesome job with Sir Jameson. The package we purchased was reasonable and the staff is friendly and professional .
Darlene Stroud
Loyal and True Pet Cremation has taken care of the last 4 of our sweet cats that we have had for 16 to 18 years. We just had to say goodbye to our sweet Callie. Thank you for the wonderful memories you provide for us.
A R
Loyal and True has taken care of two of my babies. Iβm only giving four stars instead of five because the crew that was handling the gurney lost control of it while entering the building. Which caused my deceased dog to almost fall to the ground. Luckily, my dad was right there to assist and caught her. It was an accident, but itβs not something I like to have stored in my memory on a day like that. They are very compassionate and they care about post-mortem care with your fur babies. I would use them again.
Daniel Otto
The staff was very considerate in the handling of our beloved 4 legged family member. They made sure we knew the options available for us and did not push product.They were thoughtful and took care of everything in a timely manner.A+++ rating. I would suggest their services to everyone.
Tyler Burke
Sweet, caring, and professional. I cannot recommend them enough. They were a massive help in my grieving process.
Gloria Starling
I recommend Loyal &True Pet Creamation Services they were very professional caring comforting towards us and Max's I've used them before with my Blade/Bubba I love how much they care I will definitely be using them in the future
Matthew See
Sadly, I've required Loyal & True's services 5 times in the last 15 months. That being said, they are pleasant to work with. The staff have always been genuine and caring. The wooden urns are beautiful. I highly recommend Loyal & True.
Cameron Fila
If I could give more than five stars, I would. We lost our beloved Hank unexpectedly on New Yearβs Eve and wasnβt sure where to turn. The team at Loyal and True were kind, compassionate and caring. They treated me like I lost a dear member of my family, which we did. The process was laid out and explained and the turnaround time was great. Losing a pet is never easy, but I it would have been so much harder without Elizabeth and the Loyal and True team. Thank you!
Lydia Stutz
The people here were very sweet nice and caring. They were very sweet to my fur baby and treated her respectfully. I highly recommend this place if you need to put your fur baby to rest.
kayla seymore
They were so friendly and caring at Loyal and true, I wish I could give them more than 5 stars. The cremation process was quick and pricing was very reasonable. They even sent a follow up text afterwards to see if I needed anything during the grieving process. I would use them again and again for any cremation service needed.
tracey nelson
We couldn't be more pleased with our experience with Loyal and True. We were treated with the utmost respect, kindness and honor for the loss of K9 Rena. We knew Rena would be treated with respect, dignity and gratitude for her service as an Officer. We would not hesitate to recommend this establishment to anyone who experiences the loss of a pet and or service partner. There aren't enough "Thank you's".
emma M
Elizabeth and the team treated me and my dog with dignity and respect throughout the process. They checked in on me and walked me through every step in getting my sweet boy back home and memorialized. I couldn't be happier with their services
Kaylee Parkos
We had to put our sweet Scrappy down on January 23, 2024, and our vet partnered with Loyal & True for his cremation. They did an amazing job at providing a high-quality wooden box, a very sweet pawprint, a certificate, and information about grieving his loss.
Rivergirl
Needless to say I was a total mess parting with my best girlfriend River Marieβ¦.this company was kind and supportive, tenderness was shown in my sadnessβ¦. Getting her box was getting her back to me as it had been the longest time apart we had ever been. Ty you so much.ππΆπ₯²
Tanya
Honestly if i could give more then 5 stars I would. When you loose your pet it is one of the hardest times to go through. Making that final decision to let them go in peace. I have used Loyal & True Pet Cremation for most of my animals. They are absolutely amazing and so understanding. If you ever need anything or have questions. They are with you through it all. Even after they have returned your pet. I will continue to use them always. They still check in and itβs been about a month since my senior kitty passed away at 17. Thank you. For your compassion and understanding.
Roger DeBertrand
The staff at Loyal & True is absolutely the best. They far exceeded my expectations and Iβll always be grateful. I highly recommend them to everyone who has lost their pet.
Alisha Peavler
This place is amazing and will always be handling my cremation needs for all of my dogs - present and future. They are so caring and compassionate. They even text me to check up on us after the loss of our dog. We unfortunately have had to use their service 2 times in 6 months but we couldnβt have asked for better people during the rough process.
Jerri Tucker
Thank you so much for the care you gave to Chloe our beloved girl. Thank you for ur kindness the days following our loss. We gratefully appreciate everything π
John&robin Macrander
Elizabeth and the staff at loyal and true went above and beyond..made the unexpected loss of a family member made just that much easier and took the time to follow up to check in on me after. Thank you Elizabeth and the whole staff..
patricia
I lost my beloved cat of 14 years and these Ladys were nothing but very careing and understanding. I would for sure use them if I ever had too.
Taylor Fox
The kindest, most gentle people. They were so loving and patient with me when we lost our sweet fur baby. Elizabeth went above and beyond to help me with our necklaces and such afterwards and continually checked up on our family. They helped tremendously in our dark time at our house. Thank you. β€οΈ
Crazy Steve & Friends Hart
Very compassionate, very caring and very kind. Assisted when our fur baby Tazz passed.
Marilee Otto
I have always had numerous pets in my life, and have, unfortunately, lost several pets in the past. Throughout the past several years, I have always used Loyal & True Pet Cremation for my pets' cremation. The staff is very sympathetic, as well as empathetic, during the sad and difficult times in my life after losing my beloved pets.
Lori Turner
Losing a pet is so difficult, but the staff at Loyal &True are wonderful. Professional, caring, compassionate. They understand the heartbreak, they listen, they give you as much time as needed. I highly recommend.
Denise Gordon
Loyal and True staff have helped me with the loss of a pet several times over the years. They are always kind and understanding regarding the human/pet connection, and even follow up with you afterwards to be sure you are doing ok. I have always been pleased with the consideration and care given to me and my pet. The staff will help in every way possible. They truly care, and are committed to meeting your specific needs.
Myra Self
I had THE BEST experience at Loyal & True Pet Cremation Services! They showed such care with my little Phoebe, and they are wonderfully compassionate! I will go there for every pet I have cremated in the future!
Gail Yates
Mya Was cremated She will be highly missed She was almost fifteen years old
Lisa Clark
Over a Month ago I lost my dog Oliver and needless to say I was and still heartbroken. Everyone at Loyal and True treated me and Oliver with so much respect. I even got a text from Elizabeth checking on me. Very thoughtful!! My own vet has never reached out to me. I can not express how wonderful everyone there is. Thanks again for the wonderful care you gave Oliver and me.
Kimberly J. Brown
On 1/4/2023 Dr. Candace from Lap of Love came to our home and helped our boy, Jake cross over the Rainbow Bridge. She then took him to Loyal & True and they took great care of Jake. It broke my heart when the package came with his urn and all. Thank you Loyal & True for all that you do. For our beloved pets AND for us too!Jake's brother passed 7 months before and we had used a different place. But, I asked if I could have a nameplate to put on Tank's wooden urn too. Even though he wasn't taken care of there.. they're making him one and I'm picking it up today! I would recommend them to anyone I know who has a pet a n d I will use them whenever the time comes for my other 4-legged babies.
Teresa Lanane
The people at Loyal & True Cremation services are so very kind & compassionate. They explained their services to us, didn't pressure us into anything. They offered their condolences and were very sincere. They let us spend time with our Roscoe before we left that day. Highly recommend them
Brooklyn Moore
I absolutely love everyone here. I had a house fire and tragically lost all of my fur babies. 3 dogs and 2 cats. I didnβt have the funds to get them cremated and this amazing place went ahead and cremated all of them for me and within 3 days all of my babies were back with me. Everyone here was so sympathetic and one of them was even in tears with me as I told them about all my amazing babies. I will definitely be using them any time I need that service from now on.
Alli Gauthier
We took our beloved dog here to be cremated, and the staff were incredibly compassionate and professional. They made the whole process easy and their prices were great. I couldnβt think of a better way to memorialize our sweet boy. I highly recommend them if the need arises!
A R
Loyal and True has taken care of two of my babies. Iβm only giving four stars instead of five because the crew that was handling the gurney lost control of it while entering the building. Which caused my deceased dog to almost fall to the ground. Luckily, my dad was right there to assist and caught her. It was an accident, but itβs not something I like to have stored in my memory on a day like that. They are very compassionate and they care about post-mortem care with your fur babies. I would use them again.
Daniel Otto
The staff was very considerate in the handling of our beloved 4 legged family member. They made sure we knew the options available for us and did not push product.They were thoughtful and took care of everything in a timely manner.A+++ rating. I would suggest their services to everyone.
Tyler Burke
Sweet, caring, and professional. I cannot recommend them enough. They were a massive help in my grieving process.
Gloria Starling
I recommend Loyal &True Pet Creamation Services they were very professional caring comforting towards us and Max's I've used them before with my Blade/Bubba I love how much they care I will definitely be using them in the future
Matthew See
Sadly, I've required Loyal & True's services 5 times in the last 15 months. That being said, they are pleasant to work with. The staff have always been genuine and caring. The wooden urns are beautiful. I highly recommend Loyal & True.
Cameron Fila
If I could give more than five stars, I would. We lost our beloved Hank unexpectedly on New Yearβs Eve and wasnβt sure where to turn. The team at Loyal and True were kind, compassionate and caring. They treated me like I lost a dear member of my family, which we did. The process was laid out and explained and the turnaround time was great. Losing a pet is never easy, but I it would have been so much harder without Elizabeth and the Loyal and True team. Thank you!
Lydia Stutz
The people here were very sweet nice and caring. They were very sweet to my fur baby and treated her respectfully. I highly recommend this place if you need to put your fur baby to rest.
kayla seymore
They were so friendly and caring at Loyal and true, I wish I could give them more than 5 stars. The cremation process was quick and pricing was very reasonable. They even sent a follow up text afterwards to see if I needed anything during the grieving process. I would use them again and again for any cremation service needed.
tracey nelson
We couldn't be more pleased with our experience with Loyal and True. We were treated with the utmost respect, kindness and honor for the loss of K9 Rena. We knew Rena would be treated with respect, dignity and gratitude for her service as an Officer. We would not hesitate to recommend this establishment to anyone who experiences the loss of a pet and or service partner. There aren't enough "Thank you's".
emma M
Elizabeth and the team treated me and my dog with dignity and respect throughout the process. They checked in on me and walked me through every step in getting my sweet boy back home and memorialized. I couldn't be happier with their services
Tedesa Moore
We lost a beautiful kitten very soon after adopting her. Very unexpected and so heartbreaking. I called these wonderful people and they were very compassionate and very happy to help in every way. To see pets treated in such a way is so incredibly heart warming. They truly understand that your pet is part of your family. I highly recommend them to anyone and everyone. We can't put our appreciation into words.
Bridget B
Our English Mastiff passed away recently. We found out about Lap of Love a couple years ago and called them. They would have came out and assessed her quality of living but she passed in the early morning hours. They called me back and said they used Loyal and True Pet Crematory and they could schedule for them to come get her or I could call them myself. Since I no longer needed them to come and assess her I just called Loyal and True to come and pick our baby girl up. They were so kind and compassionate. They were careful when moving her. We asked if we could send her bed and they said of course and cremated her on her bed. Just the best experience in such bad circumstances. I can't say enough about them. Their pricing is very reasonable and if you don't need the doc to come to the house from Lap of Love then it is approximately 250 dollars cheaper. The urn, bag that ashes were in, name plate, and certificate were a nice touch. We did not get any hair like some have mentioned here but I am sure if we asked they would have done it for us. Urn is so well made and very pretty wooden box. The paw print was in the velvet bag and I pulled it out and when I did it ripped a little. I then found the card in the bag that says to leave it out to air dry for 48 to 72 hours. Well, I wish I had seen the card first...LOL But, it's still beautiful and we are so grateful for their caring and professional attitude! Thank you all so much for being there for us animal lovers!
Toni Qualls
They are kind, compassionate with the loss of my fur baby, and very helpful. No one likes making decisions during these times and Loyal and True made it much easier. Thank you for making a difficult time a little more bearable.
Jay Oglesby
We unfortunately lost our family pet and loyal companion of 12 years. We called Loyal and True to make final arrangements for our pet. I have never had a more compassionate experience involving the loss of a pet. The entire process from the time we arrived to when we returned to pick up Sammyβs ashes their caring staff made certain that all our needs were met. If you unfortunately encounter the loss of a pet I highly recommend calling Loyal and True!
Sandy Montgomery
We have used Loose's pet service for several pets over the years. It is a wonderful service for families. The staff is so loving and so respectful of your loss. The experience is very helpful as you grieve and remember these precious members of your family.
Amy Gobeille
I cannot speak more highly of this place. Our beautiful golden passed away at the VCA in Fishers in November and they assured me that his body was in good hands. They were so right! I couldnβt get over the beautiful βpackageβ we got, from the poems, to the pieces of fur, to the beautiful box-I was completely blown away. Thank you so much for all that you did, we are so happy to have him home.
Alexander Mckinney
To loyal and true. I just want to say, thank you so much for the beautiful service I received. Very nice, kind people. And a very nice peaceful place. My Nia was treated so well, with respect, and kindness, she was a 4 1/2 year old bearded dragon, I even got her little claw prints, and that means so much to me, and I will always cherish them, thank you loyal and true, I will definitely use you in the future.
Jaismyne .H
Before finding this wonderful amazing service we had our pets taken somewhere else that only gave us a vary plain pine box. Going to this place now for our second animal my fur baby son I personally got to go through the process of arrangements. They give you time to say your goodbyes even moving your furbaby to a small viewing room which inside they have a tray with small baggies and scissors so you can get fur from your fur baby to take home that day. They have a few plans you can choose I chose the plan of getting a very very nice Oak(?) box that they once cremated him they put him in it.I also was given a metal name tag to put on the box myself as well as a paw print in a sorta soft clay. Finally they give you a folder with there card, your loved ones name and date of death on a death certificate, a poem that will bring you to tears, a paper on the pet lover's code and finally they give you information on how to make a tribute to your loved fur baby. Everyone is so kind and understanding about how much your pet means to you. I was even given a pamphlet about a grief group just for pet parents that is completely free. This amazing place will be where I'll go from now on
cheryl Moran
There are no words to express how my experience was. I was treated with the greatest respect and concern for my loss. Although I hope not to need their services again, if I do, I know everything will be cared for with the greatest of respect.
Cynthia Larson
Loyal and TrueAre truly wonderful peopleThey took great care of my furry children and furry BabiesThey even check up on you to see if they can help with emotional support
Marilee Otto
I have always had numerous pets in my life, and have, unfortunately, lost several pets in the past. Throughout the past several years, I have always used Loyal & True Pet Cremation for my pets' cremation. The staff is very sympathetic, as well as empathetic, during the sad and difficult times in my life after losing my beloved pets.
Lori Turner
Losing a pet is so difficult, but the staff at Loyal &True are wonderful. Professional, caring, compassionate. They understand the heartbreak, they listen, they give you as much time as needed. I highly recommend.
Denise Gordon
Loyal and True staff have helped me with the loss of a pet several times over the years. They are always kind and understanding regarding the human/pet connection, and even follow up with you afterwards to be sure you are doing ok. I have always been pleased with the consideration and care given to me and my pet. The staff will help in every way possible. They truly care, and are committed to meeting your specific needs.
Myra Self
I had THE BEST experience at Loyal & True Pet Cremation Services! They showed such care with my little Phoebe, and they are wonderfully compassionate! I will go there for every pet I have cremated in the future!
Gail Yates
Mya Was cremated She will be highly missed She was almost fifteen years old
Lisa Clark
Over a Month ago I lost my dog Oliver and needless to say I was and still heartbroken. Everyone at Loyal and True treated me and Oliver with so much respect. I even got a text from Elizabeth checking on me. Very thoughtful!! My own vet has never reached out to me. I can not express how wonderful everyone there is. Thanks again for the wonderful care you gave Oliver and me.
Kimberly J. Brown
On 1/4/2023 Dr. Candace from Lap of Love came to our home and helped our boy, Jake cross over the Rainbow Bridge. She then took him to Loyal & True and they took great care of Jake. It broke my heart when the package came with his urn and all. Thank you Loyal & True for all that you do. For our beloved pets AND for us too!Jake's brother passed 7 months before and we had used a different place. But, I asked if I could have a nameplate to put on Tank's wooden urn too. Even though he wasn't taken care of there.. they're making him one and I'm picking it up today! I would recommend them to anyone I know who has a pet a n d I will use them whenever the time comes for my other 4-legged babies.
Teresa Lanane
The people at Loyal & True Cremation services are so very kind & compassionate. They explained their services to us, didn't pressure us into anything. They offered their condolences and were very sincere. They let us spend time with our Roscoe before we left that day. Highly recommend them
Brooklyn Moore
I absolutely love everyone here. I had a house fire and tragically lost all of my fur babies. 3 dogs and 2 cats. I didnβt have the funds to get them cremated and this amazing place went ahead and cremated all of them for me and within 3 days all of my babies were back with me. Everyone here was so sympathetic and one of them was even in tears with me as I told them about all my amazing babies. I will definitely be using them any time I need that service from now on.
Alli Gauthier
We took our beloved dog here to be cremated, and the staff were incredibly compassionate and professional. They made the whole process easy and their prices were great. I couldnβt think of a better way to memorialize our sweet boy. I highly recommend them if the need arises!
Jamie Daugherty
On 1/9/20, we had to let our Sweet Maggie go. We used Lap of Love Hospice who in turn took our girl to Loyal & True. When I went to our vet to pick up her remains I was very impressed by the attention to detail and respect shown towards her. From the paw print, to the beautiful urn, they helped make this difficult time in our lives a little easier.
* slrkls *
First off I want to say the I didnβt deal with Loyal and True directly, but through Lap of Love. Our dear family dog, Richter, had passed away at home and we were completely devastated. Itβs been a really tough couple of weeks, but when my best friend finally returned home I felt at ease.Iβm writing this review because of the love and presentation that had been returned to me. We had another dog pass away over ten years ago and his remains were returned to us in just a plain box. This is the complete opposite of how Richter was returned to us from Loyal and True. First off his urn is absolutely beautiful and the etched name plate is a personal touch that I appreciate. We also received a death certificate and a folder of poems and resources on dealing with grief of a pet that has been useful. We also received a paw print in clay, but the enclosed small lock of hair blew me away. I was not expecting that and when I saw it I absolutely lost in a bout of uncontrollable grief. I think it was at that time that the true extent of all my grief came to the forefront.Thank you so much for showing my dog and my family such respect, itβs very much appreciated in such a difficult time.
Suzanne Crosby
Our veterinarian guided us to this establishment, and we would not hesitate to recommend it to any of our dog friends. How comforting to work with someone who was so understanding and compassionate. Chris made this difficult step in the journey of our loss of our Dani as easy as one could hope.
Olivia Owen
Very impressed! I definitely recommend them! I was just expecting a plain urn, but received a lot more - cute wooden urn, paw print, death certificate, and a folder with offers/resources. In addition, I received a baggy of her hair clippings (which unfortunately is too hard to look at right now).Thank you for respecting my pet/all pets & giving me one last thing to remember her by!
Bj Brewer
They took very good care of my little buddy, so kind and even checked on me a few days after. Wonderful and caring people! I would recommend them to everyone
Kenny Warren
The staff at Loyal and True has always treated me with a great deal of compassion and understanding when I have been in need of their services when I've lost a pet. They go beyond what you would expect.
Chi
Just last week we left our beloved Mr. Kitty with them for a private cremation. Not only is their service itself amazing, beautiful, and showered our lost loved one with care and respect, they did thr same with us. Their words of care and regret for our loss wasn't just a script they practice, they genuinely care. I am thankful for their service and allowing Mr. Kitty so much respect. Thank you to everyone at Loyal and True. Mr. Kitty is home with his family...where he should be, and you allowed us that.
Jennifer Johnson
They have always taken care of our family pets when they have left us. We deeply appreciate their staff and everything they do to help. They are all very kind.
Dorenda Jameson
I have taken all three of my dogs to loyal and true pet cremation services, I wouldn't take them anywhere else, the people are so caring and helpful thru the difficult time.
June Townsend
Everyone was so caring and attentive couldnβt ask for a better experience at such a bad time. Thank you
Tedesa Moore
We lost a beautiful kitten very soon after adopting her. Very unexpected and so heartbreaking. I called these wonderful people and they were very compassionate and very happy to help in every way. To see pets treated in such a way is so incredibly heart warming. They truly understand that your pet is part of your family. I highly recommend them to anyone and everyone. We can't put our appreciation into words.
Bridget B
Our English Mastiff passed away recently. We found out about Lap of Love a couple years ago and called them. They would have came out and assessed her quality of living but she passed in the early morning hours. They called me back and said they used Loyal and True Pet Crematory and they could schedule for them to come get her or I could call them myself. Since I no longer needed them to come and assess her I just called Loyal and True to come and pick our baby girl up. They were so kind and compassionate. They were careful when moving her. We asked if we could send her bed and they said of course and cremated her on her bed. Just the best experience in such bad circumstances. I can't say enough about them. Their pricing is very reasonable and if you don't need the doc to come to the house from Lap of Love then it is approximately 250 dollars cheaper. The urn, bag that ashes were in, name plate, and certificate were a nice touch. We did not get any hair like some have mentioned here but I am sure if we asked they would have done it for us. Urn is so well made and very pretty wooden box. The paw print was in the velvet bag and I pulled it out and when I did it ripped a little. I then found the card in the bag that says to leave it out to air dry for 48 to 72 hours. Well, I wish I had seen the card first...LOL But, it's still beautiful and we are so grateful for their caring and professional attitude! Thank you all so much for being there for us animal lovers!
Toni Qualls
They are kind, compassionate with the loss of my fur baby, and very helpful. No one likes making decisions during these times and Loyal and True made it much easier. Thank you for making a difficult time a little more bearable.
Jay Oglesby
We unfortunately lost our family pet and loyal companion of 12 years. We called Loyal and True to make final arrangements for our pet. I have never had a more compassionate experience involving the loss of a pet. The entire process from the time we arrived to when we returned to pick up Sammyβs ashes their caring staff made certain that all our needs were met. If you unfortunately encounter the loss of a pet I highly recommend calling Loyal and True!
Sandy Montgomery
We have used Loose's pet service for several pets over the years. It is a wonderful service for families. The staff is so loving and so respectful of your loss. The experience is very helpful as you grieve and remember these precious members of your family.
Amy Gobeille
I cannot speak more highly of this place. Our beautiful golden passed away at the VCA in Fishers in November and they assured me that his body was in good hands. They were so right! I couldnβt get over the beautiful βpackageβ we got, from the poems, to the pieces of fur, to the beautiful box-I was completely blown away. Thank you so much for all that you did, we are so happy to have him home.
Alexander Mckinney
To loyal and true. I just want to say, thank you so much for the beautiful service I received. Very nice, kind people. And a very nice peaceful place. My Nia was treated so well, with respect, and kindness, she was a 4 1/2 year old bearded dragon, I even got her little claw prints, and that means so much to me, and I will always cherish them, thank you loyal and true, I will definitely use you in the future.
Jaismyne .H
Before finding this wonderful amazing service we had our pets taken somewhere else that only gave us a vary plain pine box. Going to this place now for our second animal my fur baby son I personally got to go through the process of arrangements. They give you time to say your goodbyes even moving your furbaby to a small viewing room which inside they have a tray with small baggies and scissors so you can get fur from your fur baby to take home that day. They have a few plans you can choose I chose the plan of getting a very very nice Oak(?) box that they once cremated him they put him in it.I also was given a metal name tag to put on the box myself as well as a paw print in a sorta soft clay. Finally they give you a folder with there card, your loved ones name and date of death on a death certificate, a poem that will bring you to tears, a paper on the pet lover's code and finally they give you information on how to make a tribute to your loved fur baby. Everyone is so kind and understanding about how much your pet means to you. I was even given a pamphlet about a grief group just for pet parents that is completely free. This amazing place will be where I'll go from now on
cheryl Moran
There are no words to express how my experience was. I was treated with the greatest respect and concern for my loss. Although I hope not to need their services again, if I do, I know everything will be cared for with the greatest of respect.
Cynthia Larson
Loyal and TrueAre truly wonderful peopleThey took great care of my furry children and furry BabiesThey even check up on you to see if they can help with emotional support
Brooke Alford
Kind and caring, the folks at True and Loyal gave me the time and space that i needed to say goodbye to my Cholito when i brought him in. They handled everything very efficiently to make the process as smooth and unburdensome as possible. Thank you.
Alexander Ellis
We laid to rest our sweet Lab, Roxie. When I received the cremation box, I was surprised to see the extra items that Loyal & True provided and I am so thankful that they provided an extra memory of my sweet girl that I can keep forever.Thank you so much for the extra care that you provided for Roxie and all of the others you service.
Jerome Davis
My precious lil girl passed away on December 10, 2019...I was devastated. Chris was so very helpful and understanding...she made me feel so much better. My baby was back home in 2 days. I would recommend this business to anyone who truly loves their fur baby.
Abigail Aguilar
Over the course of 6 years I have lost a few of my beloved pets. Dogs, cats, and now 2 guinea pigs, and my rabbit. The services provided here were the best yet and I highly recommend Loyal and True.
Dennis Thomason
Ourstanding service. Even after the bill is paid. Loyal and True continues to stay in contact. And always offer support. Thanks so much.
Jeremy Freeman
Took great care for my pet and treated us very kindly. Will be going to them again whenever the time comes.
Sadie Trent
Our precious little Bismark crossed Rainbow Bridge on November 10th 2019. Our lives were turned upside down as we were devastated, lost and our hearts are still so broken. Through all of this Chris has been our Angel here on earth. She has been so kind, understanding and helpful during this most difficult time of our life. She helped us at first, get through the first days, then week and now almost 8 weeks, which seem like a lifetime, Chris has gone above and beyond anything we could have ever imagined to help us, and we will forever be greatful. We had our sweet boy back with us in his beautiful urn, with his footprint & snippets of hair within a couple days. Loyal and True allowed us to have Bismarkβs tribute posted on the website and we can post pictures of our sweet boy and pour our hearts out, while going through our grieving process. We canβt say enough wonderful things about Loyal & True, the services they offer and the love weβve received from Chris. We will most definitely refer you to others. God bless all of you! Sam, Sarah & Bismark Trent πΎ
Rachele Langdon
After loosing our Lil Bravery "Brave Boy" today we already knew we would be having L&T take care of the arrangements and cremation services/products for our sweet boy. This was my daughter's pup, my GrandPup and it broke our hearts. Jane & Chris took the time and presented our sweet boy so nicely for his last farewell and explained everything thoroughly and sympathetically. We obviously were not financially prepared but their great prices and payment plan helped us tremendously. Thank you again!! With Appreciation, β€-The Wilson-Bell Family
Estrella Tlaxca
My dog recently passes away and the staff was very much helpful and comforting. Do not regret brining my dog here and giving them my full trust with my best friend.
Candy Coral
Very kind, good service, and good results
Jamie Daugherty
On 1/9/20, we had to let our Sweet Maggie go. We used Lap of Love Hospice who in turn took our girl to Loyal & True. When I went to our vet to pick up her remains I was very impressed by the attention to detail and respect shown towards her. From the paw print, to the beautiful urn, they helped make this difficult time in our lives a little easier.
* slrkls *
First off I want to say the I didnβt deal with Loyal and True directly, but through Lap of Love. Our dear family dog, Richter, had passed away at home and we were completely devastated. Itβs been a really tough couple of weeks, but when my best friend finally returned home I felt at ease.Iβm writing this review because of the love and presentation that had been returned to me. We had another dog pass away over ten years ago and his remains were returned to us in just a plain box. This is the complete opposite of how Richter was returned to us from Loyal and True. First off his urn is absolutely beautiful and the etched name plate is a personal touch that I appreciate. We also received a death certificate and a folder of poems and resources on dealing with grief of a pet that has been useful. We also received a paw print in clay, but the enclosed small lock of hair blew me away. I was not expecting that and when I saw it I absolutely lost in a bout of uncontrollable grief. I think it was at that time that the true extent of all my grief came to the forefront.Thank you so much for showing my dog and my family such respect, itβs very much appreciated in such a difficult time.
Suzanne Crosby
Our veterinarian guided us to this establishment, and we would not hesitate to recommend it to any of our dog friends. How comforting to work with someone who was so understanding and compassionate. Chris made this difficult step in the journey of our loss of our Dani as easy as one could hope.
Olivia Owen
Very impressed! I definitely recommend them! I was just expecting a plain urn, but received a lot more - cute wooden urn, paw print, death certificate, and a folder with offers/resources. In addition, I received a baggy of her hair clippings (which unfortunately is too hard to look at right now).Thank you for respecting my pet/all pets & giving me one last thing to remember her by!
Bj Brewer
They took very good care of my little buddy, so kind and even checked on me a few days after. Wonderful and caring people! I would recommend them to everyone
Kenny Warren
The staff at Loyal and True has always treated me with a great deal of compassion and understanding when I have been in need of their services when I've lost a pet. They go beyond what you would expect.
Chi
Just last week we left our beloved Mr. Kitty with them for a private cremation. Not only is their service itself amazing, beautiful, and showered our lost loved one with care and respect, they did thr same with us. Their words of care and regret for our loss wasn't just a script they practice, they genuinely care. I am thankful for their service and allowing Mr. Kitty so much respect. Thank you to everyone at Loyal and True. Mr. Kitty is home with his family...where he should be, and you allowed us that.
Jennifer Johnson
They have always taken care of our family pets when they have left us. We deeply appreciate their staff and everything they do to help. They are all very kind.
Dorenda Jameson
I have taken all three of my dogs to loyal and true pet cremation services, I wouldn't take them anywhere else, the people are so caring and helpful thru the difficult time.
June Townsend
Everyone was so caring and attentive couldnβt ask for a better experience at such a bad time. Thank you
john anderson
I entrusted Loyal and True to handle the final arrangements for my family member of 22 years Amber (cat). I paid for a private cremation with certificate, paw print, decorative urn. etc. Her remains were processed the day after her passing BUT it was 3 full days later when Mike called and told me that she was cremated as a GROUP. No paw print, certificate, decorative container NOTHING !!!!!!. Of course it was a mistake.. So I paid for the BEST service they offer with YEARS OF EXPERIENCE AND CARING and I get NOTHING except a full refund. and I"m sorry. What about disrespect and negligence. I would hope that anyone reviewing my experience with this business would reconsider entrusting them with one of their family members.
anthony gorton
I was very impressed by the professionalism that this company had shown. The urn, hair clippings, poems, death certificate and paw print definitely touched my heart. I want to thank all the staff for going above and beyond what other companies would have not done.
Gwen Barnett
Elizabeth was super nice and even reached out a couple days after I received my urn for my pet who had passed to see how I was doing.
Alexis Murray
Loyal & True has been there do my family and I for years. Amazing and compassionate staff.
Heather H
Our baby girl Mercedes left this world and these lovely people took care of her. The personal touches were wonderful. Thank you for taking care of us and her.
Saraya Thomas
There arenβt enough stars to give them the rating they deserve. They treated us with so much kindness and respect and didnβt even bat an eye at a full-grown woman bawling over her beloved duck.Thereβs no where else I would trust with my babies. Thank you guys. The world needs more of you
Drew Pratt
Loyal and True really went out of their way to send me everything i could think of to help process the loss of my buddy. Professional and seemed like they care about how you feel.
Lisa Anderson
One of the hardest days of my life, was made easier by not having to worry about details. They took care of absolutely everything with so much care.
Tracy Harrison
They really good people and are so caring about your feelings and what your needs for your pets and what you want thank you all so much
Brian & Melissa Cox
Very pleasant atmosphere. Wonderful people to work with and very considerate of your situation. I would highly recommend.
Brooke Alford
Kind and caring, the folks at True and Loyal gave me the time and space that i needed to say goodbye to my Cholito when i brought him in. They handled everything very efficiently to make the process as smooth and unburdensome as possible. Thank you.
Alexander Ellis
We laid to rest our sweet Lab, Roxie. When I received the cremation box, I was surprised to see the extra items that Loyal & True provided and I am so thankful that they provided an extra memory of my sweet girl that I can keep forever.Thank you so much for the extra care that you provided for Roxie and all of the others you service.
Jerome Davis
My precious lil girl passed away on December 10, 2019...I was devastated. Chris was so very helpful and understanding...she made me feel so much better. My baby was back home in 2 days. I would recommend this business to anyone who truly loves their fur baby.
Abigail Aguilar
Over the course of 6 years I have lost a few of my beloved pets. Dogs, cats, and now 2 guinea pigs, and my rabbit. The services provided here were the best yet and I highly recommend Loyal and True.
Dennis Thomason
Ourstanding service. Even after the bill is paid. Loyal and True continues to stay in contact. And always offer support. Thanks so much.
Jeremy Freeman
Took great care for my pet and treated us very kindly. Will be going to them again whenever the time comes.
Sadie Trent
Our precious little Bismark crossed Rainbow Bridge on November 10th 2019. Our lives were turned upside down as we were devastated, lost and our hearts are still so broken. Through all of this Chris has been our Angel here on earth. She has been so kind, understanding and helpful during this most difficult time of our life. She helped us at first, get through the first days, then week and now almost 8 weeks, which seem like a lifetime, Chris has gone above and beyond anything we could have ever imagined to help us, and we will forever be greatful. We had our sweet boy back with us in his beautiful urn, with his footprint & snippets of hair within a couple days. Loyal and True allowed us to have Bismarkβs tribute posted on the website and we can post pictures of our sweet boy and pour our hearts out, while going through our grieving process. We canβt say enough wonderful things about Loyal & True, the services they offer and the love weβve received from Chris. We will most definitely refer you to others. God bless all of you! Sam, Sarah & Bismark Trent πΎ
Rachele Langdon
After loosing our Lil Bravery "Brave Boy" today we already knew we would be having L&T take care of the arrangements and cremation services/products for our sweet boy. This was my daughter's pup, my GrandPup and it broke our hearts. Jane & Chris took the time and presented our sweet boy so nicely for his last farewell and explained everything thoroughly and sympathetically. We obviously were not financially prepared but their great prices and payment plan helped us tremendously. Thank you again!! With Appreciation, β€-The Wilson-Bell Family
Estrella Tlaxca
My dog recently passes away and the staff was very much helpful and comforting. Do not regret brining my dog here and giving them my full trust with my best friend.
Candy Coral
Very kind, good service, and good results
Melissa Crawford
They were caring and efficient. Their sympathy and attention to detail made this process much easier.
Jerry Mier
The Staff were so nice and caring. I was taken care of on a holiday with no problem at all. I was given all the time I needed to make the arrangements and say my goodbyes. Highly recommend.
Victoria DeVoe
The amount of care Loyal and True put into my petβs cremation means the world. They were so sensitive and kind
gary whobrey
This place is amazing!! They were so friendly and understanding! Iβm so grateful for all they do it canβt be a easy job! This place is hands down the best place for pet cremation!!!
Jenifer Cruser
Wonderful, caring people. They understand the grief and pain of losing a fur baby!
Steve Knapp
This place is amazing I lost my best friend of 13 yrs a couple of weeks ago and they made sure she was taken care of
Hunter Robleto
They helped a lot with getting everything set up with my cat ashes and even put her ashes in a necklace
Google Reviewer
Very kind people. Had 2 of our precious loved pets cremated with them. Recommend them most definitely.
Paula Keeley
I recently had my dog cremated very happy with the service done .so glad you made it so easy .thank you so much for your services. For my ziggyπ
Bonnie Flint
This company truly cares about its clients. They are the kindest, most comforting people.
john anderson
I entrusted Loyal and True to handle the final arrangements for my family member of 22 years Amber (cat). I paid for a private cremation with certificate, paw print, decorative urn. etc. Her remains were processed the day after her passing BUT it was 3 full days later when Mike called and told me that she was cremated as a GROUP. No paw print, certificate, decorative container NOTHING !!!!!!. Of course it was a mistake.. So I paid for the BEST service they offer with YEARS OF EXPERIENCE AND CARING and I get NOTHING except a full refund. and I"m sorry. What about disrespect and negligence. I would hope that anyone reviewing my experience with this business would reconsider entrusting them with one of their family members.
anthony gorton
I was very impressed by the professionalism that this company had shown. The urn, hair clippings, poems, death certificate and paw print definitely touched my heart. I want to thank all the staff for going above and beyond what other companies would have not done.
Gwen Barnett
Elizabeth was super nice and even reached out a couple days after I received my urn for my pet who had passed to see how I was doing.
Alexis Murray
Loyal & True has been there do my family and I for years. Amazing and compassionate staff.
Heather H
Our baby girl Mercedes left this world and these lovely people took care of her. The personal touches were wonderful. Thank you for taking care of us and her.
Saraya Thomas
There arenβt enough stars to give them the rating they deserve. They treated us with so much kindness and respect and didnβt even bat an eye at a full-grown woman bawling over her beloved duck.Thereβs no where else I would trust with my babies. Thank you guys. The world needs more of you
Drew Pratt
Loyal and True really went out of their way to send me everything i could think of to help process the loss of my buddy. Professional and seemed like they care about how you feel.
Lisa Anderson
One of the hardest days of my life, was made easier by not having to worry about details. They took care of absolutely everything with so much care.
Tracy Harrison
They really good people and are so caring about your feelings and what your needs for your pets and what you want thank you all so much
Brian & Melissa Cox
Very pleasant atmosphere. Wonderful people to work with and very considerate of your situation. I would highly recommend.
Tiffany Van Natta
The staff at Loyal and True has been so caring and kind during the sudden loss of our dog.
Chris Turner
This was the best experience I have had when it comes to dealing with a deceased pet.
Hannah Strom
Absolutely amazing and compassionate during times of such hardship and grief. Thank you to the staff.
Steve 007
Everyone I talked to there, was kind, considerate, would definitely recommend in the loss of a pet.
Cynthia Pierce
Great people! They treat with great respect!
Nicole
I definitely recommend everyone was so nice & respectful
Eric Blades
Outstanding service, very kind
Jeff
Very considerate and kind.
Tanna Bond
On time and thoughtful
Loni Chambers
Wonderful people
Melissa Crawford
They were caring and efficient. Their sympathy and attention to detail made this process much easier.
Jerry Mier
The Staff were so nice and caring. I was taken care of on a holiday with no problem at all. I was given all the time I needed to make the arrangements and say my goodbyes. Highly recommend.
Victoria DeVoe
The amount of care Loyal and True put into my petβs cremation means the world. They were so sensitive and kind
gary whobrey
This place is amazing!! They were so friendly and understanding! Iβm so grateful for all they do it canβt be a easy job! This place is hands down the best place for pet cremation!!!
Jenifer Cruser
Wonderful, caring people. They understand the grief and pain of losing a fur baby!
Steve Knapp
This place is amazing I lost my best friend of 13 yrs a couple of weeks ago and they made sure she was taken care of
Hunter Robleto
They helped a lot with getting everything set up with my cat ashes and even put her ashes in a necklace
Google Reviewer
Very kind people. Had 2 of our precious loved pets cremated with them. Recommend them most definitely.
Paula Keeley
I recently had my dog cremated very happy with the service done .so glad you made it so easy .thank you so much for your services. For my ziggyπ
Bonnie Flint
This company truly cares about its clients. They are the kindest, most comforting people.
Bryan
Kasey Norfleet
Marcia Harker
Sandi Biddle
Jane Barker
Brett Davis
Tanner King
Lisa Wilhelm Sales
Bree Cole
Ryle1983
Tiffany Van Natta
The staff at Loyal and True has been so caring and kind during the sudden loss of our dog.
Chris Turner
This was the best experience I have had when it comes to dealing with a deceased pet.
Hannah Strom
Absolutely amazing and compassionate during times of such hardship and grief. Thank you to the staff.
Steve 007
Everyone I talked to there, was kind, considerate, would definitely recommend in the loss of a pet.
Cynthia Pierce
Great people! They treat with great respect!
Nicole
I definitely recommend everyone was so nice & respectful
Eric Blades
Outstanding service, very kind
Jeff
Very considerate and kind.
Tanna Bond
On time and thoughtful
Loni Chambers
Wonderful people
Kalie Scheirs
Sandra Ruby
Pamela Long
Saddy Baker
Kken Oocconner
Susie Turk