Tails To Remember Pet Services, Springfield, Illinois

Janet Wells

4 months ago

My 15 year old Boston Terrier was cremated here. I’ll always be grateful for the extraordinary care Tails To Remember provided. Lily was family to me. Thank you.

Lazarie Ruszkowski

4 weeks ago

We unexpectedly lost our ball python and Jason was there to not only take very good care of our baby and his cremation, but also was very kind in our time in the office. He explained everything and was very sympathetic and empathetic. This place is very peaceful and a wonderful place if your fur baby needs a final goodbye.

Lynn Kroenlein

8 months ago

So my cat who I’ve had for 11+ years passed away, and I took her to Tails to remember I give this place 1000 stars if I could they have the most caring, compassionate, loving business. They are there for you when you are grieving over your pet.they was absolutely amazing when cremating my cat they did a paw print of her and a nose print and I even got some of her hair, I am absolutely satisfied and I am beyond grateful for this place so if you have a pet regardless of it being a cat, a dog a raccoon a squirrel or whatever please take your loved one to tails to remember

W

3 months ago

He made it very easy and he was compassionate. We had my mother's dog cremated. He did not try to take advantage of our grief or upsell us a bunch of stuff. He was honest and had a very nice setup.

Bobbi Kindred

a year ago

If I could give Steven a million star review I would. His kindness and compassion at such a time of loss made all the difference in our grieving process. We got our Goliath back today and it’s a comfort to know that he was well cared for throughout the entire process. Thank you from the bottom of our hearts.

Coresta Andrew

6 years ago

Staff is friendly and helpful. The place is clean and stocked. The dog wash doesn't except debit cards cash or quarters only. Free parking. Groomer also onsite. There is also a cute store. They will hand make beautiful dog collars for you. Just a all around nice place!!

Gramy Mamaw

2 months ago

July 21,2023 I lost Dude after 14 yrs since birth. I knew one thing that I couldn’t put him in the ground. Was so bitter sweet to have him taken care of here. I still miss him and sometimes think he is here. For lack of other options I wa pleased that i was not taken advantage of with cost and extras I didn’t need. Now Dude went over the rainbow bridge. Waiting my arrival.

Stella Redwing

a year ago

I am beyond grateful for the compassion and flexibility Steve provided me. This loss was especially hard for me and his kindness was much needed to help ease the trauma of saying goodbye to my sweet little Ellie. I came here after a bad experience with Graceland in Decatur and the drive was more than worth it for the care we received. Thank you Steve.

dNa

a year ago

A friend of mine lost her 12 year old Golden Retriever. Tails To Remember came by and picked the dog up. The gentlemen who came in were so kind to her & sensitive to the fact that she had just lost her "friend." A week later I went with her to pick up the cremains & the gentleman at the desk was equally as kind and sensitive towards her. The urn came encased in a nice wooden box. They cut off a lock of the dog's fur and gave that to her in a little sealed clear envelope. They gave her a paw print and a nose print along with a plaster cast of the dog's paw as well. These people are in the right line of work because they're really, really good at what they're doing.

Maimi Boucher

a year ago

Brought my neighbor's cat here after she was.hit by a car and the owner didn't have resources for cremation. They were very caring and delicate about services and considerate. I would absolutely use their services again if I need them.I don't have a dog, so I have never had need of their dog wash.The store is very cute with quality items.Thank you again for all you do!

Jessica Patterson

a year ago

I can’t say enough good things about this business, when our beautiful kitty Aphrodite passed away we called them that morning, they got me an appointment the same day and were very compassionate and caring during such a hard time.This was a huge loss for our family and they gave us such kindness and a high level of professionalism, everything was explained very throughly to us and answered any questions we had. We got our sweet girl back a couple days later overall it was a wonderful experience with them, if ever needed we will strictly be choosing them for all end of life care for our furry friends. Thanks so much! ❤️

Mister Rabbit

5 months ago

They were very kind, patient, and attentive when I lost my beloved elderly cat. I really appreciate that, and needed it..

hannah gravelle

3 years ago

Steve was absolutely amazing…very kind and compassionate. I have never lost a pet before and our experience at Tails to Remember completely exceeded our expectations. He treated the loss of our Lacey like the loss of a family member (which she was) and made a heartbreaking time for our family so much easier. I highly recommend Tails to Remember.

Aubri

2 years ago

You could not ask for a better person than Steve to help you through the process of losing a pet. He guided us through the process and was extremely helpful. We were very confident in our decision to take our kitty to Tails to Remember when she passed. It is obvious that Steve puts a lot of care, thought and time into what he does. 100% recommend.

Nick Nance

6 years ago

We had to put down our beloved Akita down at the beginning of January. We had Tails to Remember handle the cremation and everything after our beloved pet had left us. They came in the middle of the night, handled everything, were kind, caring, and just a wonderful experience in light of such a sad situation. I have recommended them multiple times over these past few weeks to friends. I cannot speak highly enough of the care they gave and how comforting it was to know that we had found a company that took such delicate care of our departed dog.

Diane Dotson

2 years ago

Steve and Jeff are phenomenal!They cremated my beloved cat Pookie, 5 years ago, and today I brought them my youngest, Charlie, who died unexpectedly of a massive stroke.I cannot say enough good things about these two gentlemen or their business!Not only do they provide a caring, compassionate service to pet moms and dads, but they also have an on-site full grooming service, lovely gift shop with so many dog and cat items I have never in my life seen before, you have got to see it to believe it!....And a 24-hour self-service pet Wash out front.When I took Charlie to the animal emergency clinic late Thursday night, after he died they told me that they used Butler funeral services. I said no, I want to go with Tails to Remember pet funeral services.They were having a holiday open house today when I brought Charlie in. I got to meet family and friends of the owner's, and had coffee and treats to my content!I highly recommend them!

Anthony

a year ago

I lost my little girl a few days ago and was referred to Tails. Steve was very kind and caring during this very difficult time. I now have a cute little urn along with paw and nose prints to remember her by. Certainly recommend Tails To Remember.

Sophia Reynolds

3 years ago

I could not have asked for a better experience. They have great attention to detail throughout the entire process and Steve approached everything with an outstanding amount of empathy and kindness. We received a paw and nose print, I've never heard of anywhere else doing a nose print keepsake but it felt perfect for our beagle mix. I would genuinely recommend Tails to Remember over any other place and will be using them again in the future.

SHARON KNEPLER

3 months ago

Compassionate, caring, respectful, professional. Wonderful people doing an extraordinary job. Thank you!

Kim Duncan

2 years ago

Steve was absolutely amazing. We lost our Toby Saturday morning. We took him to Tails To Rember.Steve was so kind, the service he offered was amazing. We were able to spend time with Toby before we left. I can not say enough about this companyThank you for everything.

Elizabeth Berger

a year ago

I recently lost my best friend and it was devastating. I felt like I was truly cared for during this awful time. You guys are absolutely wonderful and offer so much compassion and care. The staff truly goes above and beyond.

Penny Bale

6 years ago

I love this place!!! 1 of my very beloved family members past away Aug 5th. I took her to Tail To Remember to have her cremated. The owner was the most caring person I've ever met and truly understood what we were going through. He presented her for us to have time with her. He bathed her, closed her eyes and mouth to help her appear like she was sleeping. He allowed us as much time as we needed to spend with her. They supplied a nice box and a few other mementos of her that we could keep. I also believe that the price was very reasonable because I can't put a price on our love for her. Thank you so much Tails To Remember!!!! When our other fur babies pass, we'll definitely return to have them cremated here!!!

Amber Smitty

a year ago

Where do i start.. the customer service is great the way you can tell they are trying to make you feel a little better definitely goes a long way. The prices are great for what you receive. And they had my baby back to me in 3 days. Never thought i would be needing these services, im grateful for all you did❤️ if you ever need your furbaby cremated and handle with care please come here❤️

J M

7 years ago

I haven't used the Pet funeral service part. They also have a self serve dog wash and a small retail store with very cool pet themed gifts and unique things for your pet. The owners are friendly and helpful. The dog wash is clean and well lit, and they provider towels. It's also open 24/7. It's my favorite dog wash in SPringfield!

Amber Campbell

4 years ago

I had a friend recommend Tails to Remember after my Geoff passed. Steve was wonderful and made a very difficult time a lot easier for me. If you are thinking about cremation, I highly recommend Tails to Remember.

james prichard

3 years ago

Steve is and was very caring and compassionate. They took care of our needs in a difficult time with the passing of a beloved family pet. Very professional. Highly recommend

T Markley

5 years ago

I would give 10 stars if I could. Greatly appreciative of the 24 hour accessibility, they were able to meet me in under an hour late on a Friday night. Wonderful men, professional and compassionate. I highly recommend them and will never go anywhere else.

Shayla Benedict

6 years ago

My dog passed away last night. I called them after hours and they came for to her cremated . The gentlemen was nice and very helpful. The place was amazing .

Sharon Cartwright

2 years ago

They were amazing!! They listened and were very gentle with my dog who passed away!! I would recommend them to anyone!!! Thanks again!!!

Marzipan Eyrie

a year ago

Very kind and comforting, set up a viewing of my pet and genuinely good hearted staff, thank you

Janet Wells

4 months ago

My 15 year old Boston Terrier was cremated here. I’ll always be grateful for the extraordinary care Tails To Remember provided. Lily was family to me. Thank you.

Lazarie Ruszkowski

4 weeks ago

We unexpectedly lost our ball python and Jason was there to not only take very good care of our baby and his cremation, but also was very kind in our time in the office. He explained everything and was very sympathetic and empathetic. This place is very peaceful and a wonderful place if your fur baby needs a final goodbye.

Lynn Kroenlein

8 months ago

So my cat who I’ve had for 11+ years passed away, and I took her to Tails to remember I give this place 1000 stars if I could they have the most caring, compassionate, loving business. They are there for you when you are grieving over your pet.they was absolutely amazing when cremating my cat they did a paw print of her and a nose print and I even got some of her hair, I am absolutely satisfied and I am beyond grateful for this place so if you have a pet regardless of it being a cat, a dog a raccoon a squirrel or whatever please take your loved one to tails to remember

W

3 months ago

He made it very easy and he was compassionate. We had my mother's dog cremated. He did not try to take advantage of our grief or upsell us a bunch of stuff. He was honest and had a very nice setup.

Bobbi Kindred

a year ago

If I could give Steven a million star review I would. His kindness and compassion at such a time of loss made all the difference in our grieving process. We got our Goliath back today and it’s a comfort to know that he was well cared for throughout the entire process. Thank you from the bottom of our hearts.

Coresta Andrew

6 years ago

Staff is friendly and helpful. The place is clean and stocked. The dog wash doesn't except debit cards cash or quarters only. Free parking. Groomer also onsite. There is also a cute store. They will hand make beautiful dog collars for you. Just a all around nice place!!

Gramy Mamaw

2 months ago

July 21,2023 I lost Dude after 14 yrs since birth. I knew one thing that I couldn’t put him in the ground. Was so bitter sweet to have him taken care of here. I still miss him and sometimes think he is here. For lack of other options I wa pleased that i was not taken advantage of with cost and extras I didn’t need. Now Dude went over the rainbow bridge. Waiting my arrival.

Stella Redwing

a year ago

I am beyond grateful for the compassion and flexibility Steve provided me. This loss was especially hard for me and his kindness was much needed to help ease the trauma of saying goodbye to my sweet little Ellie. I came here after a bad experience with Graceland in Decatur and the drive was more than worth it for the care we received. Thank you Steve.

dNa

a year ago

A friend of mine lost her 12 year old Golden Retriever. Tails To Remember came by and picked the dog up. The gentlemen who came in were so kind to her & sensitive to the fact that she had just lost her "friend." A week later I went with her to pick up the cremains & the gentleman at the desk was equally as kind and sensitive towards her. The urn came encased in a nice wooden box. They cut off a lock of the dog's fur and gave that to her in a little sealed clear envelope. They gave her a paw print and a nose print along with a plaster cast of the dog's paw as well. These people are in the right line of work because they're really, really good at what they're doing.

Maimi Boucher

a year ago

Brought my neighbor's cat here after she was.hit by a car and the owner didn't have resources for cremation. They were very caring and delicate about services and considerate. I would absolutely use their services again if I need them.I don't have a dog, so I have never had need of their dog wash.The store is very cute with quality items.Thank you again for all you do!

Tassie Ankrom

4 years ago

Steve was amazing. And they took wonderful care of Leo. Thank you so much Tails to Remember

R0n Oller

5 years ago

Great place. If you want your pet to be cared for after they pass this is the place to go. Very caring and total respect. Glad they were here for us.

karen schuett

11 months ago

Steve help and understood. Did not rush us let us take our time.

Tim

4 years ago

Professional and caring. Our family was impressed on the personal attention not only to us, but to our beloved pet.

Jeanette Frost

4 years ago

They were very nice and compassionate. They are wonderful at the service they provide. Thank you

DDT

a year ago

Very kind and caring. Would highly recommend.

Jodi Matthews

5 years ago

Took my dog there today for a wash very nice will be back again.

jannat muhtarin

10 months ago

The place is clean and stocked.

MaryAnn Brownlow

7 years ago

Kind and caring.

Heather Leepper

a year ago

Jessica Patterson

a year ago

I can’t say enough good things about this business, when our beautiful kitty Aphrodite passed away we called them that morning, they got me an appointment the same day and were very compassionate and caring during such a hard time.This was a huge loss for our family and they gave us such kindness and a high level of professionalism, everything was explained very throughly to us and answered any questions we had. We got our sweet girl back a couple days later overall it was a wonderful experience with them, if ever needed we will strictly be choosing them for all end of life care for our furry friends. Thanks so much! ❤️

Mister Rabbit

5 months ago

They were very kind, patient, and attentive when I lost my beloved elderly cat. I really appreciate that, and needed it..

hannah gravelle

3 years ago

Steve was absolutely amazing…very kind and compassionate. I have never lost a pet before and our experience at Tails to Remember completely exceeded our expectations. He treated the loss of our Lacey like the loss of a family member (which she was) and made a heartbreaking time for our family so much easier. I highly recommend Tails to Remember.

Aubri

2 years ago

You could not ask for a better person than Steve to help you through the process of losing a pet. He guided us through the process and was extremely helpful. We were very confident in our decision to take our kitty to Tails to Remember when she passed. It is obvious that Steve puts a lot of care, thought and time into what he does. 100% recommend.

Nick Nance

6 years ago

We had to put down our beloved Akita down at the beginning of January. We had Tails to Remember handle the cremation and everything after our beloved pet had left us. They came in the middle of the night, handled everything, were kind, caring, and just a wonderful experience in light of such a sad situation. I have recommended them multiple times over these past few weeks to friends. I cannot speak highly enough of the care they gave and how comforting it was to know that we had found a company that took such delicate care of our departed dog.

Diane Dotson

2 years ago

Steve and Jeff are phenomenal!They cremated my beloved cat Pookie, 5 years ago, and today I brought them my youngest, Charlie, who died unexpectedly of a massive stroke.I cannot say enough good things about these two gentlemen or their business!Not only do they provide a caring, compassionate service to pet moms and dads, but they also have an on-site full grooming service, lovely gift shop with so many dog and cat items I have never in my life seen before, you have got to see it to believe it!....And a 24-hour self-service pet Wash out front.When I took Charlie to the animal emergency clinic late Thursday night, after he died they told me that they used Butler funeral services. I said no, I want to go with Tails to Remember pet funeral services.They were having a holiday open house today when I brought Charlie in. I got to meet family and friends of the owner's, and had coffee and treats to my content!I highly recommend them!

Anthony

a year ago

I lost my little girl a few days ago and was referred to Tails. Steve was very kind and caring during this very difficult time. I now have a cute little urn along with paw and nose prints to remember her by. Certainly recommend Tails To Remember.

Sophia Reynolds

3 years ago

I could not have asked for a better experience. They have great attention to detail throughout the entire process and Steve approached everything with an outstanding amount of empathy and kindness. We received a paw and nose print, I've never heard of anywhere else doing a nose print keepsake but it felt perfect for our beagle mix. I would genuinely recommend Tails to Remember over any other place and will be using them again in the future.

SHARON KNEPLER

3 months ago

Compassionate, caring, respectful, professional. Wonderful people doing an extraordinary job. Thank you!

Kim Duncan

2 years ago

Steve was absolutely amazing. We lost our Toby Saturday morning. We took him to Tails To Rember.Steve was so kind, the service he offered was amazing. We were able to spend time with Toby before we left. I can not say enough about this companyThank you for everything.