Customer Reviews Summary
The reviews for the pet cremation service highlight a compassionate and empathetic approach to handling the loss of pets. Many customers express gratitude for the affordable donation-based service, praising the staff's kindness and professionalism. However, there are some concerns regarding communication and operational hours, with a few reviewers reporting negative experiences related to responsiveness.
Elise H
We lost 2 dogs to cancer in the last 3 months. Our Tommy is buried in the yard but our Lola passed after the ground was frozen solid. I honestly didn’t know what to do until we found this place. Unlike other places, they care to help people for such an affordable donation. Then on top of that they were very kind and empathetic. I really appreciate everything! 🫶
Maria Vargas-Salazar
I am so thankful this place exists and helps people cremate their pets. They were so kind, compassionate and empathetic. It meant the world to us. I could not be more grateful to this company. We took our chihuahua’s remains in on Saturday morning and her ashes were ready on Monday for pickup.They say Free* because they asked for a small donation to a pet charity in exchange for the service.RIP Roxy Babygirl 10/31/2010 to 5/18/2024
Jillian Oakes
On March 28th we had to say goodbye to our beloved 3 yr old Corgi Wilson. I found this place via google search. When we got there we were taken straight back to a room. Being not in the right mindset I didn’t pick out an urn that day but was told I could at pick up. They gave us time to say more goodbyes and the lady gave me a hug. At pick up I picked out an ur. And gathered his prints and ashes. The gentleman who helped me had me crying all over again. These people are wonderful in time of sadness. While waiting I notice Dory in the fish tank and took it as a sign to just keep swimming. Thank you for taking care of Wilson and being so fast to getting him back home. I can’t thank you enough for the kindness
Marcos Craft
I, honestly, cannot say enough good things about this place. Not only are they doing this service for free (while others can cost $200+), they only ask for a donation so they can give it to a pet charity and give back to the community! I mean who does such a wonderful thing!?!?!? They are professional, caring, patient, and understanding. Wow, our family is speechless at how nice this is. I can only give them a 5 star rating because the rating scale only goes that high. In my book though, I give them a 100 stars out of 5. Thank you for doing what you do.