Customer Reviews Summary
Grace Funeral & Cremation Services is highly praised for their compassionate and professional service during difficult times. Many reviews highlight the staff's attention to detail, personalized care, and the welcoming atmosphere of the facility. Customers appreciate the seamless process and the genuine support provided throughout the funeral planning and execution.
John Sullivan Sr
We would like to thank Grace funeral home and all their staff for all the support and guidance through a difficult time. They exceeded all our expectations and catered to all our special request. The creativity to personalize the funeral was amazing.
Susan Friestad
Grace Funeral Home is not your average stuffy somber funeral home that scares you when you walk in. Itβs light and airy, perfect for sharing good memories with friends and loved ones. In the midst of so many decisions to be made, Kristan and Dana simplified everything. They are respectful and friendly. They βheld our handβ every step of the way. I am so grateful to them and would recommend them to everyone who has lost a loved one. Thank you!
Julie Humpal
During a difficult times, Grace Funeral and Cremation Service provided numerous families with exceptional care and support. From the moment that they reach out to them, their team always exhibits professionalism, empathy, and attention to detail that exceeded our expectations.The staff at Grace Funeral and Cremation Service guides you through every step of the process with compassion and understanding. They listen attentively to the needs of the families and preferences, ensuring that every aspect of the arrangements reflected the wishes and honored various clients loved one's memory.What sets Grace Funeral and Cremation Service apart is their dedication to personalized service. They take the time to truly get to know a family, thus creating a meaningful and heartfelt tribute that celebrates their life in a beautiful and dignified manner.Furthermore, their facilities are welcoming and well-maintained, providing a serene atmosphere for reflection and remembrance. The attention to detail in every aspect of their services, from the floral arrangements to the multimedia presentations, was truly remarkable.In times of grief, having a trusted partner like Grace Funeral and Cremation Service makes all the difference. Their professionalism, integrity, and genuine compassion shine through in everything they do. I am immensely grateful for their support during this challenging time and would highly recommend their services to anyone in need.
Scott Highland
We chose Grace Funeral Home for my Father In Laws Cremation and Service because he himself had picked it out.As a family, we appreciated that we could hold the Visitation, Service, and a luncheon all in the same location as we had out of town guests arriving.Kristan and her staff were great to work with and very welcoming in all aspects of the service planning process, including securing a Catholic Priest to lead the service.During a stressful time of life, we appreciated their style and approach to funeral service planning.
John Sullivan Sr
We would like to thank Grace funeral home and all their staff for all the support and guidance through a difficult time. They exceeded all our expectations and catered to all our special request. The creativity to personalize the funeral was amazing.
Susan Friestad
Grace Funeral Home is not your average stuffy somber funeral home that scares you when you walk in. Itβs light and airy, perfect for sharing good memories with friends and loved ones. In the midst of so many decisions to be made, Kristan and Dana simplified everything. They are respectful and friendly. They βheld our handβ every step of the way. I am so grateful to them and would recommend them to everyone who has lost a loved one. Thank you!
Julie Humpal
During a difficult times, Grace Funeral and Cremation Service provided numerous families with exceptional care and support. From the moment that they reach out to them, their team always exhibits professionalism, empathy, and attention to detail that exceeded our expectations.The staff at Grace Funeral and Cremation Service guides you through every step of the process with compassion and understanding. They listen attentively to the needs of the families and preferences, ensuring that every aspect of the arrangements reflected the wishes and honored various clients loved one's memory.What sets Grace Funeral and Cremation Service apart is their dedication to personalized service. They take the time to truly get to know a family, thus creating a meaningful and heartfelt tribute that celebrates their life in a beautiful and dignified manner.Furthermore, their facilities are welcoming and well-maintained, providing a serene atmosphere for reflection and remembrance. The attention to detail in every aspect of their services, from the floral arrangements to the multimedia presentations, was truly remarkable.In times of grief, having a trusted partner like Grace Funeral and Cremation Service makes all the difference. Their professionalism, integrity, and genuine compassion shine through in everything they do. I am immensely grateful for their support during this challenging time and would highly recommend their services to anyone in need.
Scott Highland
We chose Grace Funeral Home for my Father In Laws Cremation and Service because he himself had picked it out.As a family, we appreciated that we could hold the Visitation, Service, and a luncheon all in the same location as we had out of town guests arriving.Kristan and her staff were great to work with and very welcoming in all aspects of the service planning process, including securing a Catholic Priest to lead the service.During a stressful time of life, we appreciated their style and approach to funeral service planning.
Sharon Pierce
Kristen was so very helpful during this very stressful time !!She made the experience much easier. Everything was professional & pleasant ! They made you feel very comfortable & tried to help any way they could. Thank you all for a welcome feeling
James E Bergen
The funeral director who helped us make my wifeβs funeral was very compassionate, caring, knowledgeable, patient, and very helpful.She was attentive to detail when planning and often offered ways to personalize the service. All of this exceeded our expectations.The facility and grounds were clean, nicely decorated, well-maintained, and comfortable.I highly recommend Grace Funeral & Cremation Services.
Stephanie Brown
Trustworthy, compassionate, caring and understanding is just a few words that comes to mind when I think about how Grace handle my Mom and Dad cremation and visitation. My parents looked so lovely and at PEACE. Your services did not go unnoticed. Sending heartfelt gratitude from the ASHLEY FAMILY. Again thank u so much.
Elan Alvey
I visited the facility and was impressed with the exterior as I didn't go inside. The yard is beautiful and plenty of room for kids to play (playground included) to keep them busy.
Carol Ervin
I have used this funeral home 12 years ago for my dad. It was extremely impressive at that time, and even more so in their new and serene location. The view during the service was breathtaking, as nature appeared to be climbing through the enormous windows, with the sun appearing to dance across the room. Kristan and her staff were all great with huge attention to detail. It's easy to see why they get 5 star reviews! Carol Ervin
Valerie Kryder
Kristen and Dana helped me through the whole process. They were professional and compassionate funeral directors. They made it difficult today a little easier.
Rebecca Peterson
Our encounter with Grace Funeral was a beautiful journey. They skillfully guided us through the arrangements, our process was full of warmth rather than a mere transaction. With their guidance, we understood each step in a manner that provided comfort and reassurance.
Barb Adams
I have used Grace Funeral and Cremation for both my husband our daughter. Kristan and Bob were kind, caring and compassionate during a very difficult and stressful time. Their attention to detail in preparing for the visitation/service was outstanding. They anticipated my requests and came prepared so they could to immediately respond to them. It was so comforting to have someone handle everything at a time when you feel like you are in a fog. Thank you Bob, Kristan and Elizabeth for all of your help and guidance during very difficult times in my life. You were a blessing.
Doris Holecek
Robert and Kristan were very professional with every step of this process. They never pressured me into spending more than I was comfortable with. It was good to have the majority of the plans ahead of time, but Kristan made sure everything was still what I wanted after my husband died. Even when Robert came to take my husband's body, he never hurried the process. He allowed me plenty of time to say good-by. Since we had the service at the church, our Pastor was very thankful that Robert and Kristan did not take over the service. They were there to assist our church family. The service at the cemetery was also comfortable in spite of the cold. I appreciate the care and concern even after the funeral.
Mary Morrisett
Grace Funeral home did an excellent job with both my parents services. Kristin went above and beyond to make the process easy during a hard time. We had both services at our church and she worked with our pastor to make sure everything went smoothly. I would highly recommend them.
Chris Keinz
We recently had my wife's services at grace funeral home, Kristen and her staff did it amazing job. The attention to detail was amazing., She is easy to talk to and not pushy at all. The whole family was really pleased with the services
David MacT
Excellent, efficient service. Took care of all key tasks following the sudden death of my brother, who had made no advanced plans for his death, and who lived 200 miles away from us. Assisted us with disposition of personal affects once we arrived in Rockford, and provided helpful advice as needed.
rick shimp
Very responsive and helpful, this is our second time using them. This time for our dog that passed. Kristan met us there and helped pick out the ern. She handled it with as much grace and respect as a family member passing. Thank you for helping make the difficult time a little bit easier!
Jamie Torres
Where do I begin? From start to finish Kristan made every step of the process so flawless. She made sure she knew every detail about our dad. When she spoke of him it sounded like she knew him for years. They never were pushy with their products and allowed us to personalize to our liking. They were warm and went above and beyond for our family. The funeral home felt just that....like a home! Unlike most where it feels very cold and uninviting! It was very spacious and had a room where children can play and had toy area....We were impressed with Grace! Did I mention the bathroom? It offered a place to sit, had tolietries, and I was impressed how awesome it smelled in there! They thought of every detail and made the process as smooth as possible! I would recommend to EVERYONE! Thank you Grace for all that you do! Angels walking this Earth!
Beth Maitland
This family owned funeral & cremation business is amazing!! From the first time we met to the day of my Dad's service, they went above & beyond. They thought of EVERYTHING and did EVERYTHING from top to bottom! We had so many compliments from family & friends on how wonderful of a job Grace did. We really didn't have to do a thing, they took care of it ALL. Losing a loved one is heartbreaking and to have someone take care of you during the grieving process is so appreciated. To Bob, Kristen and family: We will always be grateful to you all for supporting & taking care of our family in such a difficult time. You took care of each of us like we were family and we will never forget that!!
Jessie Crow Mermel
I am so impressed with Kristan and Bob at Grace. They assisted our best friends as they laid their 13-year-old daughter to rest. They were authentically compassionate, flexible and offered creative options that really fit the family's personality and values. I love that they offer green burial options and work with the family to offer just the right arrangements. It was, by far, the most meaningful send-off I have ever seen. My friend's family had nothing but high praise for Grace.
John Sullivan Sr
We would like to thank Grace funeral home and all their staff for all the support and guidance through a difficult time. They exceeded all our expectations and catered to all our special request. The creativity to personalize the funeral was amazing.
Susan Friestad
Grace Funeral Home is not your average stuffy somber funeral home that scares you when you walk in. Itβs light and airy, perfect for sharing good memories with friends and loved ones. In the midst of so many decisions to be made, Kristan and Dana simplified everything. They are respectful and friendly. They βheld our handβ every step of the way. I am so grateful to them and would recommend them to everyone who has lost a loved one. Thank you!
Julie Humpal
During a difficult times, Grace Funeral and Cremation Service provided numerous families with exceptional care and support. From the moment that they reach out to them, their team always exhibits professionalism, empathy, and attention to detail that exceeded our expectations.The staff at Grace Funeral and Cremation Service guides you through every step of the process with compassion and understanding. They listen attentively to the needs of the families and preferences, ensuring that every aspect of the arrangements reflected the wishes and honored various clients loved one's memory.What sets Grace Funeral and Cremation Service apart is their dedication to personalized service. They take the time to truly get to know a family, thus creating a meaningful and heartfelt tribute that celebrates their life in a beautiful and dignified manner.Furthermore, their facilities are welcoming and well-maintained, providing a serene atmosphere for reflection and remembrance. The attention to detail in every aspect of their services, from the floral arrangements to the multimedia presentations, was truly remarkable.In times of grief, having a trusted partner like Grace Funeral and Cremation Service makes all the difference. Their professionalism, integrity, and genuine compassion shine through in everything they do. I am immensely grateful for their support during this challenging time and would highly recommend their services to anyone in need.
Scott Highland
We chose Grace Funeral Home for my Father In Laws Cremation and Service because he himself had picked it out.As a family, we appreciated that we could hold the Visitation, Service, and a luncheon all in the same location as we had out of town guests arriving.Kristan and her staff were great to work with and very welcoming in all aspects of the service planning process, including securing a Catholic Priest to lead the service.During a stressful time of life, we appreciated their style and approach to funeral service planning.
Sharon Pierce
Kristen was so very helpful during this very stressful time !!She made the experience much easier. Everything was professional & pleasant ! They made you feel very comfortable & tried to help any way they could. Thank you all for a welcome feeling
James E Bergen
The funeral director who helped us make my wifeβs funeral was very compassionate, caring, knowledgeable, patient, and very helpful.She was attentive to detail when planning and often offered ways to personalize the service. All of this exceeded our expectations.The facility and grounds were clean, nicely decorated, well-maintained, and comfortable.I highly recommend Grace Funeral & Cremation Services.
Stephanie Brown
Trustworthy, compassionate, caring and understanding is just a few words that comes to mind when I think about how Grace handle my Mom and Dad cremation and visitation. My parents looked so lovely and at PEACE. Your services did not go unnoticed. Sending heartfelt gratitude from the ASHLEY FAMILY. Again thank u so much.
Elan Alvey
I visited the facility and was impressed with the exterior as I didn't go inside. The yard is beautiful and plenty of room for kids to play (playground included) to keep them busy.
Carol Ervin
I have used this funeral home 12 years ago for my dad. It was extremely impressive at that time, and even more so in their new and serene location. The view during the service was breathtaking, as nature appeared to be climbing through the enormous windows, with the sun appearing to dance across the room. Kristan and her staff were all great with huge attention to detail. It's easy to see why they get 5 star reviews! Carol Ervin
Valerie Kryder
Kristen and Dana helped me through the whole process. They were professional and compassionate funeral directors. They made it difficult today a little easier.
Louise Hughes
The funeral director was very understanding of my distress with an unexpected death and in making arrangements for cremation. It was done with efficiency and I was able to pick up the ashes, go back home and then return to make plans for a memorial service and burial. They coordinated with the cemetery and I was able to have the simple services that I wanted. The excellent staff was there to see that people attending the memorial were taken care of. The funeral home itself is a modern, calm and well appointed building. The one thing that I would advise with the services is that one size doesn't fit all. Be firm about the services you need and want to pay for.
Randal Stowell
Bob and Kristan have assisted our family twice in the last 3 years, and they are truly consummate professionals. Their compassion and understanding allowed us to make the best of the most difficult situations. They were with us every step of the way, helping us decide how best to lay our loved ones to rest, and even going as far as contacting insurance companies on our behalf when we weren't even sure where to start. We were never pressured into anything we did not want - Kristan assembled several funeral options for us to choose from, allowing us to take the time necessary to make an informed, comfortable decision. She even got us coffee when we needed it!As I begin to make preparations for my final journey home, I know who I want taking care of me and my family after my spirit enters Heaven's Paradise. I know I will be in good hands with Grace Funeral & Cremation Services.
Cheryl Lenoir
They went above and beyond...They Showed empathy,Love,caring,and considerationin all area's which is needed at a time when yourLoved one has passed.And ,my experience was traumatic waking upfinding my loved one deceased,cold,and eyes staring.So,I can't even explain how much I appreciate eachand everyone.I would recommend Grace Funeral & Cremation toAll who want to be treated with dignity.Kristen,I truly appreciate all you done for me it meantalot and I will never forget it.It's 5 Stars but I personally give you all 10(smile).And ,the new facility is just Beautiful.God Bless you AllAnd ,Keep doing what God has placed in your hearts. Cheryl
Jennifer Knowles
Grace has handled my fathers cremation 6 years ago and my mothers last month. They are professional. Personable and I felt like they were family. They truly care about their clients both the living and the deceased. I give them 2 thumbs up!!
Amellia Redig
The experience I had with the staff was more than amazing! They made it so easy for me to make arrangements. They are the best at what they do. Flexible, professional, caring, understandingβ¦..the list goes on. Anything you need for your day they can provide. Kristan is a god sent from heaven!
Carla Lantz
Grace Funeral & Cremation Services worked with my family after my mom passed from a long battle with cancer. Kristan and Bob came to the house in the middle of the night. They were compassionate and caring, asking what our wishes were and explaining the process to us. When we went to the funeral home to meet with Kristan, we were treated with the utmost care and respect. Kristan answered all of our questions and concerns and assisted us in any way she could. My SIL and I discussed that in this very challenging time, we felt cared for and that was because of Kristan and Bob. I called many times over the course of the week and was always pleased with the timely response and help. No one wants to engage the services of a funeral director, but when we need one, it's comforting to know that there are people like those at Grace who will care for your family as their own.
angie ward
Grace Funeral Home was amazing. Kristan was so helpful in assisting with my brotherβs funeral. Very patient and very kind during our time of grief and sorrow.
Diane Naill
I highly recommend Grace Funeral and Cremation Services. My husband Dan passed away on 10/16/2020 in the hospital after contacting Covid.Kristan took my son, daughter in law and I through the entire process the moment we met with dignity and professionalism. Bob did an amazing job on my husband for his showing. They made sure that every detail was exactly how my we wanted it to honor Dan.Thank you Bob and Kristan for everything you did for me and my family. I am forever grateful.
Nicole McDermott
Christin and her husband were great. They helped me when my mom passed. It was last minute and they did not hesitate to get my mom. They are kind and compassionate. I would use there services again. The facility that they have is also beautiful. Feels open full of light and has a welcoming home like atmosphere.
Barbara Shimp
The staff was so caring at one of the worse times of my life.They never rushed us into decisions but help guide my sons and I, as I have never had to plan a funeral before. They listened to our stories about my husband of 44 years and father of my two amazing sons.When they came to our house to pick my husband up, they never rushed our last times together. They even had a beautiful quilt the they covered him with. To me, I knew we were in good hands with them within the first few minutes of meeting them.
Rebecca Peterson
Our encounter with Grace Funeral was a beautiful journey. They skillfully guided us through the arrangements, our process was full of warmth rather than a mere transaction. With their guidance, we understood each step in a manner that provided comfort and reassurance.
Barb Adams
I have used Grace Funeral and Cremation for both my husband our daughter. Kristan and Bob were kind, caring and compassionate during a very difficult and stressful time. Their attention to detail in preparing for the visitation/service was outstanding. They anticipated my requests and came prepared so they could to immediately respond to them. It was so comforting to have someone handle everything at a time when you feel like you are in a fog. Thank you Bob, Kristan and Elizabeth for all of your help and guidance during very difficult times in my life. You were a blessing.
Doris Holecek
Robert and Kristan were very professional with every step of this process. They never pressured me into spending more than I was comfortable with. It was good to have the majority of the plans ahead of time, but Kristan made sure everything was still what I wanted after my husband died. Even when Robert came to take my husband's body, he never hurried the process. He allowed me plenty of time to say good-by. Since we had the service at the church, our Pastor was very thankful that Robert and Kristan did not take over the service. They were there to assist our church family. The service at the cemetery was also comfortable in spite of the cold. I appreciate the care and concern even after the funeral.
Mary Morrisett
Grace Funeral home did an excellent job with both my parents services. Kristin went above and beyond to make the process easy during a hard time. We had both services at our church and she worked with our pastor to make sure everything went smoothly. I would highly recommend them.
Chris Keinz
We recently had my wife's services at grace funeral home, Kristen and her staff did it amazing job. The attention to detail was amazing., She is easy to talk to and not pushy at all. The whole family was really pleased with the services
David MacT
Excellent, efficient service. Took care of all key tasks following the sudden death of my brother, who had made no advanced plans for his death, and who lived 200 miles away from us. Assisted us with disposition of personal affects once we arrived in Rockford, and provided helpful advice as needed.
rick shimp
Very responsive and helpful, this is our second time using them. This time for our dog that passed. Kristan met us there and helped pick out the ern. She handled it with as much grace and respect as a family member passing. Thank you for helping make the difficult time a little bit easier!
Jamie Torres
Where do I begin? From start to finish Kristan made every step of the process so flawless. She made sure she knew every detail about our dad. When she spoke of him it sounded like she knew him for years. They never were pushy with their products and allowed us to personalize to our liking. They were warm and went above and beyond for our family. The funeral home felt just that....like a home! Unlike most where it feels very cold and uninviting! It was very spacious and had a room where children can play and had toy area....We were impressed with Grace! Did I mention the bathroom? It offered a place to sit, had tolietries, and I was impressed how awesome it smelled in there! They thought of every detail and made the process as smooth as possible! I would recommend to EVERYONE! Thank you Grace for all that you do! Angels walking this Earth!
Beth Maitland
This family owned funeral & cremation business is amazing!! From the first time we met to the day of my Dad's service, they went above & beyond. They thought of EVERYTHING and did EVERYTHING from top to bottom! We had so many compliments from family & friends on how wonderful of a job Grace did. We really didn't have to do a thing, they took care of it ALL. Losing a loved one is heartbreaking and to have someone take care of you during the grieving process is so appreciated. To Bob, Kristen and family: We will always be grateful to you all for supporting & taking care of our family in such a difficult time. You took care of each of us like we were family and we will never forget that!!
Jessie Crow Mermel
I am so impressed with Kristan and Bob at Grace. They assisted our best friends as they laid their 13-year-old daughter to rest. They were authentically compassionate, flexible and offered creative options that really fit the family's personality and values. I love that they offer green burial options and work with the family to offer just the right arrangements. It was, by far, the most meaningful send-off I have ever seen. My friend's family had nothing but high praise for Grace.
Matthew Hamp
At the Worst Moment of Your Life, The Loss of a Loved One, You are Expected to Make Lifetime Decisions. When Our Mom Passed, My Brother & I Were Devastated. I was Aware of Grace Funeral from Facebook. We wanted someone that would treat Mother with Compassion. Kristan & Bob did Exactly That. Kristan was With Us each Step of the Way. She Gladly Answered All of Our Questions, AND Gave us answers for Questions We Didn't Even Know to Ask. This may seem like an Oxymoron, But if you want an Excellent, Caring & Compassionate Funeral Experience, Please talk to Bob & Kristan at Grace Funeral.
Matt Hopkins
Kristan and her team are second to none. They made a very difficult time for for our family as easy as it could possibly be. Grace Funeral and Cremation have taken excellent care of two of our family members, and we wouldn't dream of going elsewhere. Thank you, Kristan!
Ginny York
If I could give Grace Funeral a 10 star rating I would. Kristan made a painful time for our family easy. I loved how when I first called she asked my father in laws name so she could refer to him by his name. Just an overall peaceful, calming experience for us.
Lucy Gustafson
Grace Funeral & Cremation was a God sent for us during the loss of our dear loved one. Kristan and Bob's compassion and caring attitudes, along with the top notch knowledge and information helped us plan a funeral that was a true celebration of Tom's life. At a time when we were in shock and so vulnerable, planning a funeral and trying to figure out the financial resources aspect of it was overwhelming. Kristan understood our pain, and helped us to arrange all aspects of the funeral with ease and confidence. We all felt good about the decisions made. Bob and Kristan were always available for questions or chatting no mater when we called. The funeral itself was so beautiful...Bob was there ready to help anyone that needed anything or even a hug or shoulder to lean on. Funerals and death planning are something that has no directions and usually comes at a time that is so unexpected...Kristan and Bob have a heartfelt passion to bridge that horrible time of dealing with loss into a true celebration of a loved ones life. Thanks does not seem like enough to express our gratitude that they were the ones to take care of Tom and us...God Bless you Both!!! Grace Funeral & Cremation is the best of the best!! They start out as funeral directors, and end up as your friends...Thanks again!!
Agent Cupcake
My mother and I came to IL all the way from VA in regard to the passing of my maternal grandmother. We had faced many difficulties of circumstance upon arriving, such as coming up with the funds to pay for her cremation. Kristan was very understanding of our situation and was also quite knowledgeable in her her field of work. Once the formalities were handled, my mother had returned to the funeral home to pay for the services. As it turned out, Kristan had had the cremation taken care of already, based on faith that my mother would be forthcoming with her payment. This saved us a lot of time and we were able to fly back home within the next few days. This was one of the kindest gestures we had experienced during our venture and humbled us greatly.A special thank you from myself and my mother :)
Isabella Rodriguez
Grace Funeral treated us with superb care, and compassion. My grandfather passed away, and my sister was his primary caregiver. She was faced with many difficult decisions, and Grace provided prompt, compassionate, affordable, care that was tailored perfectly for our family. Thank you! We highly recommend Grace Funeral and Cremation Services.
Gregg Nelson
My Uncle Mike had prepared for his arrangements as he had been ill for awhile. However, the loving kindness he was shown while he was with us continued after his death. They were there within an hour of his passing and continued to be there for us even after the final issues had been handled. They were there for Uncle Mike as he had suffered family tragedy before his own passing. Thank you Kristan, Bob & Elizabeth for your caring service to this entire family.
Michelle Lewis
Kristan and Rob did an AMAZING job honoring our Aunt. Their creativity and thoughtfulness throughout the service was appreciated by our entire family. They created a video that really captured our loved one. They were so professional and the services were wonderful. I would recommend them whether you want a traditional service or something less traditional they can't be beat!
Matt Buss
Words cannot express how thankful we are to have been loved and cared for by Kristan and Bob at Grace Funeral and Cremation. After my father died unexpectedly we were all in complete shock and very unsure how to proceed with all of the funeral planning. Kristan and Bob gently and caringly guided us along the way making us feel comfortable with some of life's most challenging decisions. They were extremely approachable, always available, and took care of all of the details giving our family the ability to heal and be together instead of worrying about everything that needed to be done. I truly do not know how we would have gotten through this very difficult time without their care and expertise. They are very connected to the community and were easily able to handle details covering all aspects of the funeral, including delivering flowers after the funeral straight to our home and delivering the death certificates when they were available. They went above and beyond in every single way. They created a slideshow for the funeral with many many pictures that really allowed my dad's life to be celebrated at the funeral. Simply said, it seemed as though we were talking to a dear friend when we were meeting with them. Their facility was very clean and welcoming. This is a top notch facility that makes even the most difficult time bearable. I highly recommend them and could not say enough wonderful things about how we were treated. Thank you Kristan and Bob for allowing us to celebrate Toms life. We will be forever grateful. - Tiffany Buss
Kelly
Kristan and Bob were very helpful with two cremations in a weeks' time. They were compassionate, respectful, and accommodating. During this time of COVID we were pleased that our family members were handled with care, dignity, and in a timely manner.
Louise Hughes
The funeral director was very understanding of my distress with an unexpected death and in making arrangements for cremation. It was done with efficiency and I was able to pick up the ashes, go back home and then return to make plans for a memorial service and burial. They coordinated with the cemetery and I was able to have the simple services that I wanted. The excellent staff was there to see that people attending the memorial were taken care of. The funeral home itself is a modern, calm and well appointed building. The one thing that I would advise with the services is that one size doesn't fit all. Be firm about the services you need and want to pay for.
Randal Stowell
Bob and Kristan have assisted our family twice in the last 3 years, and they are truly consummate professionals. Their compassion and understanding allowed us to make the best of the most difficult situations. They were with us every step of the way, helping us decide how best to lay our loved ones to rest, and even going as far as contacting insurance companies on our behalf when we weren't even sure where to start. We were never pressured into anything we did not want - Kristan assembled several funeral options for us to choose from, allowing us to take the time necessary to make an informed, comfortable decision. She even got us coffee when we needed it!As I begin to make preparations for my final journey home, I know who I want taking care of me and my family after my spirit enters Heaven's Paradise. I know I will be in good hands with Grace Funeral & Cremation Services.
Cheryl Lenoir
They went above and beyond...They Showed empathy,Love,caring,and considerationin all area's which is needed at a time when yourLoved one has passed.And ,my experience was traumatic waking upfinding my loved one deceased,cold,and eyes staring.So,I can't even explain how much I appreciate eachand everyone.I would recommend Grace Funeral & Cremation toAll who want to be treated with dignity.Kristen,I truly appreciate all you done for me it meantalot and I will never forget it.It's 5 Stars but I personally give you all 10(smile).And ,the new facility is just Beautiful.God Bless you AllAnd ,Keep doing what God has placed in your hearts. Cheryl
Jennifer Knowles
Grace has handled my fathers cremation 6 years ago and my mothers last month. They are professional. Personable and I felt like they were family. They truly care about their clients both the living and the deceased. I give them 2 thumbs up!!
Amellia Redig
The experience I had with the staff was more than amazing! They made it so easy for me to make arrangements. They are the best at what they do. Flexible, professional, caring, understandingβ¦..the list goes on. Anything you need for your day they can provide. Kristan is a god sent from heaven!
Carla Lantz
Grace Funeral & Cremation Services worked with my family after my mom passed from a long battle with cancer. Kristan and Bob came to the house in the middle of the night. They were compassionate and caring, asking what our wishes were and explaining the process to us. When we went to the funeral home to meet with Kristan, we were treated with the utmost care and respect. Kristan answered all of our questions and concerns and assisted us in any way she could. My SIL and I discussed that in this very challenging time, we felt cared for and that was because of Kristan and Bob. I called many times over the course of the week and was always pleased with the timely response and help. No one wants to engage the services of a funeral director, but when we need one, it's comforting to know that there are people like those at Grace who will care for your family as their own.
angie ward
Grace Funeral Home was amazing. Kristan was so helpful in assisting with my brotherβs funeral. Very patient and very kind during our time of grief and sorrow.
Diane Naill
I highly recommend Grace Funeral and Cremation Services. My husband Dan passed away on 10/16/2020 in the hospital after contacting Covid.Kristan took my son, daughter in law and I through the entire process the moment we met with dignity and professionalism. Bob did an amazing job on my husband for his showing. They made sure that every detail was exactly how my we wanted it to honor Dan.Thank you Bob and Kristan for everything you did for me and my family. I am forever grateful.
Nicole McDermott
Christin and her husband were great. They helped me when my mom passed. It was last minute and they did not hesitate to get my mom. They are kind and compassionate. I would use there services again. The facility that they have is also beautiful. Feels open full of light and has a welcoming home like atmosphere.
Barbara Shimp
The staff was so caring at one of the worse times of my life.They never rushed us into decisions but help guide my sons and I, as I have never had to plan a funeral before. They listened to our stories about my husband of 44 years and father of my two amazing sons.When they came to our house to pick my husband up, they never rushed our last times together. They even had a beautiful quilt the they covered him with. To me, I knew we were in good hands with them within the first few minutes of meeting them.
Julie
We received excellent service during our difficult and emotional time. Thank you for your awesome customer service and dedication. They helped us make decisions about my dads cremation and how to have a safe memorial service during Covid 19. It was very special and it worked out well. Thank you very much.
Chris Keinz
Kristan and her staff are a pleasure to work with, not pushy, Very understanding people., The facility itself was top notch, very clean, a play area for kids. Overall, it was a very nice service.I'm very pleased,
Maria Pearson
Grace is a warm and inviting space. I have had the opportunity to be at Grace for events and each time I am so impressed with the blend of warmth, comfort and an overall welcoming feel.
Kimberly Camm
I worked with Kristan at Grace Funeral & Cremation Svcs after the loss of my son. Kristan helped me throughout the process. They have also taken time to reach out to me after their services were complete.
Tom Key
Grace is the best. They provide the loving touch needed. They helped us with my mother, father and 6 yr old nephew. My father prearrainged his last needs with Grace. He loved the way staff treated him.
Darcey Trotter
Very comfortable, intimate, and compassionate. Really liked the un-funeral home feel. We never felt rushed or like they were trying to sell us anything we didnβt want. Really seemed to care about our loved one and our feelings. Went above and beyond to create exactly what we wanted with the urn. Would highly recommend.
Sydny Lopez
The service was nice and friendly. She did a good job taking care of my baby π the urns are beautiful and just highly recommend going here for any cremation. I plan on going for any future passings. β€οΈ
Dan
Cannot express enough how positive an experience considering the reason for needing their assistance. I never felt pressured in any direction and was extremely satisfied with the service. Thank you again for all your help
Michelle Lindstedt
Had an absolutely wonderful experience with Kristan. During a hard time she was so caring and knowledgeable with everything. Couldn't have asked for a better experience.
Amy Dull
Thank you Grace Funeral Home. Everything was handled professionally. The newest member of their staff the black lab therapy dog is a great addition.
Matthew Hamp
At the Worst Moment of Your Life, The Loss of a Loved One, You are Expected to Make Lifetime Decisions. When Our Mom Passed, My Brother & I Were Devastated. I was Aware of Grace Funeral from Facebook. We wanted someone that would treat Mother with Compassion. Kristan & Bob did Exactly That. Kristan was With Us each Step of the Way. She Gladly Answered All of Our Questions, AND Gave us answers for Questions We Didn't Even Know to Ask. This may seem like an Oxymoron, But if you want an Excellent, Caring & Compassionate Funeral Experience, Please talk to Bob & Kristan at Grace Funeral.
Matt Hopkins
Kristan and her team are second to none. They made a very difficult time for for our family as easy as it could possibly be. Grace Funeral and Cremation have taken excellent care of two of our family members, and we wouldn't dream of going elsewhere. Thank you, Kristan!
Ginny York
If I could give Grace Funeral a 10 star rating I would. Kristan made a painful time for our family easy. I loved how when I first called she asked my father in laws name so she could refer to him by his name. Just an overall peaceful, calming experience for us.
Lucy Gustafson
Grace Funeral & Cremation was a God sent for us during the loss of our dear loved one. Kristan and Bob's compassion and caring attitudes, along with the top notch knowledge and information helped us plan a funeral that was a true celebration of Tom's life. At a time when we were in shock and so vulnerable, planning a funeral and trying to figure out the financial resources aspect of it was overwhelming. Kristan understood our pain, and helped us to arrange all aspects of the funeral with ease and confidence. We all felt good about the decisions made. Bob and Kristan were always available for questions or chatting no mater when we called. The funeral itself was so beautiful...Bob was there ready to help anyone that needed anything or even a hug or shoulder to lean on. Funerals and death planning are something that has no directions and usually comes at a time that is so unexpected...Kristan and Bob have a heartfelt passion to bridge that horrible time of dealing with loss into a true celebration of a loved ones life. Thanks does not seem like enough to express our gratitude that they were the ones to take care of Tom and us...God Bless you Both!!! Grace Funeral & Cremation is the best of the best!! They start out as funeral directors, and end up as your friends...Thanks again!!
Agent Cupcake
My mother and I came to IL all the way from VA in regard to the passing of my maternal grandmother. We had faced many difficulties of circumstance upon arriving, such as coming up with the funds to pay for her cremation. Kristan was very understanding of our situation and was also quite knowledgeable in her her field of work. Once the formalities were handled, my mother had returned to the funeral home to pay for the services. As it turned out, Kristan had had the cremation taken care of already, based on faith that my mother would be forthcoming with her payment. This saved us a lot of time and we were able to fly back home within the next few days. This was one of the kindest gestures we had experienced during our venture and humbled us greatly.A special thank you from myself and my mother :)
Isabella Rodriguez
Grace Funeral treated us with superb care, and compassion. My grandfather passed away, and my sister was his primary caregiver. She was faced with many difficult decisions, and Grace provided prompt, compassionate, affordable, care that was tailored perfectly for our family. Thank you! We highly recommend Grace Funeral and Cremation Services.
Gregg Nelson
My Uncle Mike had prepared for his arrangements as he had been ill for awhile. However, the loving kindness he was shown while he was with us continued after his death. They were there within an hour of his passing and continued to be there for us even after the final issues had been handled. They were there for Uncle Mike as he had suffered family tragedy before his own passing. Thank you Kristan, Bob & Elizabeth for your caring service to this entire family.
Michelle Lewis
Kristan and Rob did an AMAZING job honoring our Aunt. Their creativity and thoughtfulness throughout the service was appreciated by our entire family. They created a video that really captured our loved one. They were so professional and the services were wonderful. I would recommend them whether you want a traditional service or something less traditional they can't be beat!
Matt Buss
Words cannot express how thankful we are to have been loved and cared for by Kristan and Bob at Grace Funeral and Cremation. After my father died unexpectedly we were all in complete shock and very unsure how to proceed with all of the funeral planning. Kristan and Bob gently and caringly guided us along the way making us feel comfortable with some of life's most challenging decisions. They were extremely approachable, always available, and took care of all of the details giving our family the ability to heal and be together instead of worrying about everything that needed to be done. I truly do not know how we would have gotten through this very difficult time without their care and expertise. They are very connected to the community and were easily able to handle details covering all aspects of the funeral, including delivering flowers after the funeral straight to our home and delivering the death certificates when they were available. They went above and beyond in every single way. They created a slideshow for the funeral with many many pictures that really allowed my dad's life to be celebrated at the funeral. Simply said, it seemed as though we were talking to a dear friend when we were meeting with them. Their facility was very clean and welcoming. This is a top notch facility that makes even the most difficult time bearable. I highly recommend them and could not say enough wonderful things about how we were treated. Thank you Kristan and Bob for allowing us to celebrate Toms life. We will be forever grateful. - Tiffany Buss
Kelly
Kristan and Bob were very helpful with two cremations in a weeks' time. They were compassionate, respectful, and accommodating. During this time of COVID we were pleased that our family members were handled with care, dignity, and in a timely manner.
Ronda A
The Staff was genuinely sympathetic & compassionate. Most funeral homes try to act like they care, you could really see in everything they done how much they truly cared.
Catherine Grzyb
I was relieved to be able to make arrangements for my Dad when he passed unexpectedly in the hospital. I live out of state, but they were glad to provide what I needed after discussing what options were available. Highly professional yet personalized.
Bon Parry
Outstanding and very compassionate in handling my mother's funeral, from the funeral home, to church to military service at cemetery. I highly recommend Grace Funeral & Cremation Services.
N Pearson
They are very caring. P.eopleThey did a great. Job on my mom. Then there was a mix up on my dad they were on it and solve the problem. Very. Clean. They. Really. Care. Would. Recommend. Them. They are very special people
Thomas Watson
Professional Compassionate doesn't begin to describe the service they provided us. I would recommend Grace Funeral Services to everyone.
David Salafsky
Truly can't say enough good things about Kristan and everyone at Grace. They couldn't have been more helpful during our time of loss.
Marissa Simpson
Very kind and helpful! Very happy with the service we got when we took out dog here to get cremated.
Denise Scanlan
Wonderful people to work with , and was very affordable. We were able to personalize the service the way we wanted it.
Dianna Roush
Kristen and Bob were very helpful and accommodating even with our smallest needs. Great people and I highly recommend, in your time of need!
Tammara Craig
Amazing and wonderful was the l kind service we received from grace. They made a very difficult time bearable. Thank youJahmah and Tammara Taylor
Julie
We received excellent service during our difficult and emotional time. Thank you for your awesome customer service and dedication. They helped us make decisions about my dads cremation and how to have a safe memorial service during Covid 19. It was very special and it worked out well. Thank you very much.
Chris Keinz
Kristan and her staff are a pleasure to work with, not pushy, Very understanding people., The facility itself was top notch, very clean, a play area for kids. Overall, it was a very nice service.I'm very pleased,
Maria Pearson
Grace is a warm and inviting space. I have had the opportunity to be at Grace for events and each time I am so impressed with the blend of warmth, comfort and an overall welcoming feel.
Kimberly Camm
I worked with Kristan at Grace Funeral & Cremation Svcs after the loss of my son. Kristan helped me throughout the process. They have also taken time to reach out to me after their services were complete.
Tom Key
Grace is the best. They provide the loving touch needed. They helped us with my mother, father and 6 yr old nephew. My father prearrainged his last needs with Grace. He loved the way staff treated him.
Darcey Trotter
Very comfortable, intimate, and compassionate. Really liked the un-funeral home feel. We never felt rushed or like they were trying to sell us anything we didnβt want. Really seemed to care about our loved one and our feelings. Went above and beyond to create exactly what we wanted with the urn. Would highly recommend.
Sydny Lopez
The service was nice and friendly. She did a good job taking care of my baby π the urns are beautiful and just highly recommend going here for any cremation. I plan on going for any future passings. β€οΈ
Dan
Cannot express enough how positive an experience considering the reason for needing their assistance. I never felt pressured in any direction and was extremely satisfied with the service. Thank you again for all your help
Michelle Lindstedt
Had an absolutely wonderful experience with Kristan. During a hard time she was so caring and knowledgeable with everything. Couldn't have asked for a better experience.
Amy Dull
Thank you Grace Funeral Home. Everything was handled professionally. The newest member of their staff the black lab therapy dog is a great addition.
Taylor Lathrope
Extremely helpful and heartfelt assistance during an exceptionally hard time. Excellent communication and attention to detail.
Joe Garcea
The funeral was done vary nicely and everything was handled expertly.
Kay K
It was a pleasure working with Kristan. She made an incredibly difficult time a little less difficult. She is professional, personable and genuine and our family was treated with such kindness, dignity and respect. I highly recommend working with Grace Funeral & Cremation Services.
Beth Christensen
Kristin makes things personalized to each individuals needs.
Steve Solomon
very friendly and efficient. Thank you Kristen!
Marie Huenefeld
Extremely helpful, professional and very knowledgeable
TJ
Gail Digvonni
Shashi Patel
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Ronda A
The Staff was genuinely sympathetic & compassionate. Most funeral homes try to act like they care, you could really see in everything they done how much they truly cared.
Catherine Grzyb
I was relieved to be able to make arrangements for my Dad when he passed unexpectedly in the hospital. I live out of state, but they were glad to provide what I needed after discussing what options were available. Highly professional yet personalized.
Bon Parry
Outstanding and very compassionate in handling my mother's funeral, from the funeral home, to church to military service at cemetery. I highly recommend Grace Funeral & Cremation Services.
N Pearson
They are very caring. P.eopleThey did a great. Job on my mom. Then there was a mix up on my dad they were on it and solve the problem. Very. Clean. They. Really. Care. Would. Recommend. Them. They are very special people
Thomas Watson
Professional Compassionate doesn't begin to describe the service they provided us. I would recommend Grace Funeral Services to everyone.
David Salafsky
Truly can't say enough good things about Kristan and everyone at Grace. They couldn't have been more helpful during our time of loss.
Marissa Simpson
Very kind and helpful! Very happy with the service we got when we took out dog here to get cremated.
Denise Scanlan
Wonderful people to work with , and was very affordable. We were able to personalize the service the way we wanted it.
Dianna Roush
Kristen and Bob were very helpful and accommodating even with our smallest needs. Great people and I highly recommend, in your time of need!
Tammara Craig
Amazing and wonderful was the l kind service we received from grace. They made a very difficult time bearable. Thank youJahmah and Tammara Taylor
Jackie Fasula
Cynthia Livingston
Jeff Linenfelser
Kurt Coltrain
kalpesh patel
Nancy Peterson
brenda edwards
Torry Duffey