Illinois Pet Cemetery

Pet Cremation in Hanover Park, Illinois

Caring Service: Gary is praised for his compassion. Clean Facility: The cemetery is peaceful and well-kept. Memorial Choices: Variety of options for pets.
Pricing Issues: Complaints about unclear charges. Delayed Ashes: Long waits for headstones and ashes. Poor Reputation: Negative reviews about service quality.
3.1 24 reviews

Customer Reviews

Customer Reviews Summary

The reviews for this pet cremation service are highly polarized. While some customers praise Gary for his compassionate service and the peaceful environment of the cemetery, others express deep dissatisfaction regarding the lack of transparency, delayed services, and perceived discrimination in treatment. The negative experiences often revolve around unfulfilled promises for headstones and poor communication.

lucky & adam shai

lucky & adam shai

6 months ago

Proof of payment & proof of Burial. I am the Owner of Lucky my dog buried here. Still waiting for Gary to deliver the headstone. Attached in video is Garys previous conversations from 2023 & 2024 which was not fulfilled after taking more than full payment.Will not recommend burying your pet here unless you wish to be in limbo depending on your ethnic background & social status. He does not treat every pet owner equally or provide same service to everybody. 2+ years is a good amount of time to learn about Garys work ethic.

Adam & Summer

Adam & Summer

6 months ago

Still waiting for the headstone, when do you think you will keep up with the word? I already paid you extra & it is more than 2 years. Each time I call you, you gave me different answers. I recorded all of your conversations- I will use it to hold you accountable & sent it to the bureau of Businesses. Here is proof of plot number, written by Gary. Took money for Burial $950 + I tipped you extra $200 total $1150 in cash. Another customer said he had upcharged me cause they only paid $525?? He is selective about whom he charges and how much. Afterwards, he asked me for more another time, I paid $325 check for the Headstone which you cashed in 2022, I have proof receipt it was for your pet cemetery. I also came in with my parents elderly 70s, they are utterly sad with the treatment of your service for our beloved dog with no respect to place a headstone after money paid.We will never forget or let loose of your poor service Gary. This is Adam. Yes I am here to tell you, this unjust of not providing service according to the law & discrimination to paying customers.You can listen to Gary’s voice recorded in this videos promising for the past 2+ years about undelivered work.

adam s

adam s

6 months ago

Today is March 12, 2024. It is coming up 2 years since I buried my family member here & no proper headstone was given. Gary, I will remind you until you do the work. I paid you full & you have added pain to the loss of my beloved pet. I hope the Universe guides you to do the right thing for those who trusted you while you are still alive. People trusted your plot & paid money to be fooled. Imagine paying money & seeing the work done for others but not your pet? Why the indifference? I saw headstones carved for 2023 & my dog died in 2022, I paid you in 2022 for this work. Why are you not serving me & selective few? Why do you force me to believe that you are discriminating your customers. There is a Power above you Gary, hope you find it soon.I am not giving up, for Lucky 🐾🪷 - ADAM 🧍🏾‍♂️Gary still waiting for headstone it is oct 28th and you keep telling me different stories for over a year. What is going on man? Loosing all the respect I had for you as an old man. If you cannot keep your word, just be honest.August 2023Hello Gary this is Adam, where is the headstone that I paid money for? We have been frequently visiting the Cemetery with the family & would like to see you complete the task by honoring our beloved pet. I have left you voicemails, called you & listened to your explanation / excuses since Thanksgiving but it broke my heart today to see you have done the work & given fresh headstones for other graves of pets who has passed after Lucky. But have not yet done the Grave Stone for Lucky. I paid you $950 in cash 5-28-2022 when burying at the plot. I gave you $325 in November 2022 deposit check which you have cashed for the grave stone. It has been a year. If you never liked to serve people like us, you should have never taken the duty to bury her or the money. I am disappointed with the service you gave our family. - Adam. We will not be recommending your work to anyone until you resolve this.Paid money for burial in Cash 💵 on 5-28-2022. Paid money for Headstone as well.No accountability or proper service given. Pls note for those who wish to bury their pets. This is my duty to inform you.

Sanaz Maanikhah

Sanaz Maanikhah

a year ago

Been calling and leaving voicemails for Gary. He is not responding. Wanting to get a gravestone for our pet for almost three years now. Gary is no where to be found. I need to know how we can install a gravestone if it’s ordered from elsewhere since he is not able to get it in a timely manner. After reading the reviews it seems this is common with him. I’m so angry right now. The entrance to the cemetery is blocked with snow. It’s my baby’s 3rd anniversary and I can’t go visit her.

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