Customer Reviews Summary
Watson Thomas Funeral Home is highly praised for its compassionate and professional service during difficult times. Many reviews highlight the staff's kindness, attention to detail, and ability to ease the planning process for families. The facility is described as clean and welcoming, making it a preferred choice for funeral and cremation services.
Laura Olson
The staff at Watson's were amazing with my dad's cremation. Even though I had no service they helped me with the paperwork on the life insurance and they followed up to make sure I got the checks then they called & texted mea couple times to make sure I was okay. Very caring & thoughtful people. Haley took such good care with my dad .
John McClay
WATSON THOMAS Funeral Home worked with me on pre-planning my spouses funeral as she was in a nursing home. I planned within 18 months to 2 years before she passed. We discussed finances and payment. Since she had life insurance, I did not pay anything until after the funeral services. Mark did most of the work filing the death claim.Everyone was very kind & helpful with the pre-planning. It was good to have the bulk of the funeral plans in place before she died. It reduced stress on me & family.We had the after funeral luncheon on the Watson Thomas campus too. Watson Thomas worked well with the clergy and the visitation and funeral went very well.Staff & Mark have continually check on me about every 30 to 45 days to see how my journey in the grieving process is going. AND to see if I need anything or to direct me to professionals to help me grieve.I just love the personal touches they provide at such a stressful, trying, & sad time.I recommend Watson Thomas to help with the final time of life and the celebration of a loved one's life.Yes, my spouse is missed but I know she is in a BETTER PLACE.
Kayla Ramage
I have never had to plan a service before, but Mark walked me through every step & answered every question I had. He truly made the process a lot easier while I was morning the loss of my son. All of the staff at Watson Thomas were the most professional & the most compassionate people. I cannot thank them enough for all they have done for me.
Lorrie Grosfield
I felt a spirit of kindness and professionalism at Watson-Thomas Funeral Home. I felt they honored the memory of my mom, and my family. I felt a sense of the Lord there in the employees and their sincerity. I also pray that they have integrity for all that come to them for help and will help those that can't help themselves.
Laura Olson
The staff at Watson's were amazing with my dad's cremation. Even though I had no service they helped me with the paperwork on the life insurance and they followed up to make sure I got the checks then they called & texted mea couple times to make sure I was okay. Very caring & thoughtful people. Haley took such good care with my dad .
John McClay
WATSON THOMAS Funeral Home worked with me on pre-planning my spouses funeral as she was in a nursing home. I planned within 18 months to 2 years before she passed. We discussed finances and payment. Since she had life insurance, I did not pay anything until after the funeral services. Mark did most of the work filing the death claim.Everyone was very kind & helpful with the pre-planning. It was good to have the bulk of the funeral plans in place before she died. It reduced stress on me & family.We had the after funeral luncheon on the Watson Thomas campus too. Watson Thomas worked well with the clergy and the visitation and funeral went very well.Staff & Mark have continually check on me about every 30 to 45 days to see how my journey in the grieving process is going. AND to see if I need anything or to direct me to professionals to help me grieve.I just love the personal touches they provide at such a stressful, trying, & sad time.I recommend Watson Thomas to help with the final time of life and the celebration of a loved one's life.Yes, my spouse is missed but I know she is in a BETTER PLACE.
Kayla Ramage
I have never had to plan a service before, but Mark walked me through every step & answered every question I had. He truly made the process a lot easier while I was morning the loss of my son. All of the staff at Watson Thomas were the most professional & the most compassionate people. I cannot thank them enough for all they have done for me.
Lorrie Grosfield
I felt a spirit of kindness and professionalism at Watson-Thomas Funeral Home. I felt they honored the memory of my mom, and my family. I felt a sense of the Lord there in the employees and their sincerity. I also pray that they have integrity for all that come to them for help and will help those that can't help themselves.
stacy Johnson
Watson Thomas Funeral Home has provided excellent service to our family during the most difficult of times. Their care and attention to details made the process very easy to navigate.
Dylan
To everyone at Watson Thomas Funeral Home but especially Mark, Tricia, Haley and Savannah. I wanted to take a moment to express my deepest gratitude for the exceptional care and support you provided during my mothers, grandmothers, and just recently my brotherβs funeral. Your professionalism, compassion, and attention to detail made all those difficult times more manageable for our family to handle. Your guidance and assistance throughout the whole process were truly appreciated. Especially when we had no idea what to do at times. We are incredibly grateful for everyone there and the beautiful services you have helped us create to honor their memories. Thank you once again for your kindness and support during these challenging times. My family and I appreciate you and everything you have done and continue to do for us and our community!
lisa miller
They are the the most amazing, kind and loving people. They treat u like family and are the most helpful through the hardest and darkest part of ur life. Mark Thomas is an amazing man and I'm so thankful for him and the rest of his crew β€οΈ π . They even txt to check on u
Sue Hap
Watson-Thomas was the funeral home for both of my parents and they had a prepaid plan for my special brother when his time came. I have to say that Mark worked with my family and I to make my brotherβs service, burial, and celebration of life an incredible experience. From the beginning it was clear Mark was on my brotherβs team, but he and his staff went above and beyond to make everything go memorably smoothly. We were able to put so much in their hands and they came through 100%. All the extra details meant so much. Iβm so glad we went with a more traditional service and burial. My parents would have been very happy with it. I know that all of my family was. I highly recommend Watson-Thomas. Iβm sure we will be working with them again.
kentucky fan
With the care and compassion from the staff at Watson Funeral home, a very difficult process for our family was focused on honoring my wife with thoughtful consideration. The kindness from our contact person was exceptional, and I would highly recommend going toWatson to help your family through these times of loss in our lives. I am extremely grateful.
Laurie Plunk
Our families experience with Watson Thomas was 5 stars! From meeting with Mark to choose the options for our Momβs funeral to the Celebration of Life at the Legacy Centerβ¦every detail was perfect. They are so experienced and great at guiding you through the entire process. Their follow up is great too. They are great partners through one of lifeβs most difficult times.
Kim Browning
As my great aunt was passing away last December, I called the funeral home she had arrangements with. After talking with them, I didn't get a warm and caring feeling. Also, their charge was higher than what her funeral policy allocated. Since I lived in another state and haven't gone through this before, I decided to call around. I called Watson Thomas Funeral Home and was greeted with warmth, caring and sympathy from Mark. I told him what I needed for my aunt and he said he could take care of her and the policy. Also, I would have no additional cost. They treated my aunt with respect and helped me through the process. Mark and his staff treated me and my aunt like family! That is what I needed during my time of sorrow. For over a week, they continued helping with all my questions and the hiccups I encountered during the process. They have also reached out to me several times to see how I was doing. I am forever grateful to Mark and his staff for the patience and caring of my aunt. I would highly recommend Watson Thomas Funeral Home.
Vicky Martinez
Staff at Watsons were very helpful to the needs of our family, having lost 2 brothers and our mom in less than 4 months this year. They have reached out since all this has happened with words of comfort and concern. They are truly a blessing.
Cady Taylor
I have never found anyone as loving and caring as this place. they were so kind, loving and compassionate. They even went out of their way to give us more then what we were expecting. I have worked with them in the past and when I moved they were the only ones I wanted to go to. I now live an hour away from them and I will only stop going there when I move out of state. please NEVER change, keep your heart for those who's hearts are so broken that they need that extra love at the worse times.
Art Lindquist
Our family has called upon the services of Watson Funeral Home 3 times in 6 years. They provide wonderful services and have a caring and compassionate staff. It is always a very difficult time for families, they are very professional in all aspects of caring out your loved ones final wishes. If you are looking to make this time easier for your loved ones, be sure to stop in and discuss advance options. It does simplify the hardest days for your loved ones.
Julie Stevenson
Watson Thomas Funeral Home helped my family through the hardest time in our lives. They took such good care of us when our loved one passed. They treated us with dignity, respect, and loving kindness and helped us arrange a beautiful service for our loved one. We are very thankful!
Dan Fernando
The team was very kind and patient all around. They answered all of our questions quickly and accurately, worked with our schedule, and made the process of grieving for our family member easier in terms of planning. We highly recommend the Watson-Thomas funeral home without any doubt
Cathy Carnes
My mother and I came in to go over my stepfather funeral.They made it very easy and caring for us. 2 years later I came in to arrange my mother's funeral and I received very professional and caring service. A couple months later they contacted me to see how I was doing. They offered if I need anything to let them know very pleased with them.
Tim Mackey
Watson Thomas Funeral Home recently handled my brother's services. I can only say the services they performed were excellent. Their attention to the details we wanted were carried out to perfection. We choose Watson Thomas because of the wonderful services they performed for my parents and my daughter. I will make my final arrangements with them.
Nicolette Fox
When walking into Watson Thomas to make arrangements for my mother, my sister and I were greeted so warmly by a young woman who opened the door for us. It was such a small yet powerful gesture and I knew we were in the right place.We were taken to a beautiful room that was so comfortable and felt homey. I remember being so tired and feeling deep appreciation because there was a lovely coffee machine with many coffee pod selections. Mark Thomas came in to make the arrangements with us and made the entire process flow like an easy conversation.As we walked out I told my sister that coming to Watson Thomas was the best decision we ever made. Thank you to Mark, Tricia, and the entire staff at Watson Thomas for your kindness and professionalism every step of the way!
Dawn Parton
My family has used Watson-Thomas Funeral Home for my father and my uncle. They have done an exceptional job with each service. I appreciate their care and attention to each detail for my family. It is a service you never want to use but when you do, they make it easy and I will look to them again next time.
Lori Barnes
Our experience with Watson Thomas funeral home was very good. They were very professional and caring towards our family during our time of sorrow over the loss of our mom. Savannah reached out to me personally to see how I was doing emotionally. They are great people to work with.
Susie Warner
I was very pleased with the experience with Watson Thomas Funeral, from the beginning to the end. They even picked out the flowers as we specified the colors. After the funeral Watson brought flowers, plants and other items directly to my house. They made the experience very easy and convenient for the family. I was very pleased with the whole experience
Natasha Trent
I reached out to Watsons(specifically Mark) to help with laying my daughters father to rest in Galesburg. The level of kind and patient customer service was beyond measurable! Kaitlyn(I think is her name) was also very kind with helping any time I called for information or questions. This was a very difficult time for my daughter as she is only 20 and I have never had to plan a service. Although this is not something you would want to recommend because losing someone is so hurtful. But if you do. Watson Thomas Funeral home is absolutely where you should go. I am so thankful for the empathy, concern, assistance and genuine comfort that was shown and given to my family. They went above and beyond! They have also reached out since the service to check on my daughter(Savannah)!!!! We now live in Portland, Oregon so to know they had everything taken care of before we even landed took a weight off of my shoulders! I wish all businesses extended this level of professionalism. It felt as if they really care and that means alot!!! Also, to the young ladies who assisted during the service.....Thank you!!
Richard Atwater
Watson Thomas Funeral Home you guys did a amazing job for my momβs services and thank you so much!
Irene Ponce
The entire staff at Watson Thomas Funeral Home were very compassionate and helpful. They guided us through the difficult process and explained the different options available.
Sue Parr
Mark and his team were very helpful and caring during the passing of my brother, rught before Christmas. They were also very caring when my dad had passed 5 yrs ago. They even sent messages weeks later to check how I was doing and if there was anything they could do. I highly recommend Watson Thomas Funeral Home and Crematory.
Linda Linda
We couldnβt have asked for better service or a more caring funeral home during our time of need. Very helpful, informative on what services were available and what to expect during this journey.Pricing was very fair and follow up afterward has been great.
Judie Lewis
Unfortunately we lost our dear mother a month ago. Mark and Tricia and there staff were wonderful throughout the whole process They were very professional but treated us with such compassion and caring. I felt like I was with family. I canβt say enough positive things about Watson Thomas funeral Home. And I canβt thank them enough for their care of our mother and our family. Highly recommend Watson Thomas Funeral Home. They have also taken care of 2 of my mothers animals in the past with the same loving care that they showed us for our mother.
Colonial Baptist
I came into contact with Mark when our son was killed. His compassion and concern for us was above and beyond the norm. As a pastor I have performed many funerals through Watson-Thomas. Every one has been handled in a caring professional way.I highly recommended Watson-Thomas if you have a need for the service of a caring funeral home!
Barbara Callaway
They are wonderful to work with in your time of sorrow. They made my mom look so natural and I really appreciated that she didnβt look all caked up with makeup. They accommodated any wishes we had. I would recommend them highly.
Laura Olson
The staff at Watson's were amazing with my dad's cremation. Even though I had no service they helped me with the paperwork on the life insurance and they followed up to make sure I got the checks then they called & texted mea couple times to make sure I was okay. Very caring & thoughtful people. Haley took such good care with my dad .
John McClay
WATSON THOMAS Funeral Home worked with me on pre-planning my spouses funeral as she was in a nursing home. I planned within 18 months to 2 years before she passed. We discussed finances and payment. Since she had life insurance, I did not pay anything until after the funeral services. Mark did most of the work filing the death claim.Everyone was very kind & helpful with the pre-planning. It was good to have the bulk of the funeral plans in place before she died. It reduced stress on me & family.We had the after funeral luncheon on the Watson Thomas campus too. Watson Thomas worked well with the clergy and the visitation and funeral went very well.Staff & Mark have continually check on me about every 30 to 45 days to see how my journey in the grieving process is going. AND to see if I need anything or to direct me to professionals to help me grieve.I just love the personal touches they provide at such a stressful, trying, & sad time.I recommend Watson Thomas to help with the final time of life and the celebration of a loved one's life.Yes, my spouse is missed but I know she is in a BETTER PLACE.
Kayla Ramage
I have never had to plan a service before, but Mark walked me through every step & answered every question I had. He truly made the process a lot easier while I was morning the loss of my son. All of the staff at Watson Thomas were the most professional & the most compassionate people. I cannot thank them enough for all they have done for me.
Lorrie Grosfield
I felt a spirit of kindness and professionalism at Watson-Thomas Funeral Home. I felt they honored the memory of my mom, and my family. I felt a sense of the Lord there in the employees and their sincerity. I also pray that they have integrity for all that come to them for help and will help those that can't help themselves.
stacy Johnson
Watson Thomas Funeral Home has provided excellent service to our family during the most difficult of times. Their care and attention to details made the process very easy to navigate.
Dylan
To everyone at Watson Thomas Funeral Home but especially Mark, Tricia, Haley and Savannah. I wanted to take a moment to express my deepest gratitude for the exceptional care and support you provided during my mothers, grandmothers, and just recently my brotherβs funeral. Your professionalism, compassion, and attention to detail made all those difficult times more manageable for our family to handle. Your guidance and assistance throughout the whole process were truly appreciated. Especially when we had no idea what to do at times. We are incredibly grateful for everyone there and the beautiful services you have helped us create to honor their memories. Thank you once again for your kindness and support during these challenging times. My family and I appreciate you and everything you have done and continue to do for us and our community!
lisa miller
They are the the most amazing, kind and loving people. They treat u like family and are the most helpful through the hardest and darkest part of ur life. Mark Thomas is an amazing man and I'm so thankful for him and the rest of his crew β€οΈ π . They even txt to check on u
Sue Hap
Watson-Thomas was the funeral home for both of my parents and they had a prepaid plan for my special brother when his time came. I have to say that Mark worked with my family and I to make my brotherβs service, burial, and celebration of life an incredible experience. From the beginning it was clear Mark was on my brotherβs team, but he and his staff went above and beyond to make everything go memorably smoothly. We were able to put so much in their hands and they came through 100%. All the extra details meant so much. Iβm so glad we went with a more traditional service and burial. My parents would have been very happy with it. I know that all of my family was. I highly recommend Watson-Thomas. Iβm sure we will be working with them again.
kentucky fan
With the care and compassion from the staff at Watson Funeral home, a very difficult process for our family was focused on honoring my wife with thoughtful consideration. The kindness from our contact person was exceptional, and I would highly recommend going toWatson to help your family through these times of loss in our lives. I am extremely grateful.
Laurie Plunk
Our families experience with Watson Thomas was 5 stars! From meeting with Mark to choose the options for our Momβs funeral to the Celebration of Life at the Legacy Centerβ¦every detail was perfect. They are so experienced and great at guiding you through the entire process. Their follow up is great too. They are great partners through one of lifeβs most difficult times.
Markita Anderson
Watson Thomas went above and beyond the call of duty for my loved one, Patricia C. Eldridge and family. Thank you for the compassion and warmth you demonstrated towards us. I highly recommend you to anyone that would need your services. God bless you abundantly and thanks again for the care. Markita Anderson
Scott Baldwin
The Thomas family and entire staff at Watson Thomas are true professionals. They took very good care of our family during a difficult time.
Alice Cutts
We were so grateful for Mark's guidance through this time of sorrow and the not known of what could be done for our brother. Mark made my brother's funeral and celebration of life special for him and us. Very comforting to us. Can't thank Mark enough for his insight and kindness.
Jennifer Lytle
Mr. Thomas has provided services to my family a couple of times now. He has a special place in my heart for the work he does with compassion and kindness. I greatly appreciate him and his facility. This home is by far my favorite!
Nala Jo
The Watson Thomas funeral home funeral home staff were excellent during the difficult time after my Mothers passing. They are patient, empathetic, flexible and extremely helpful, even with the most untraditional requests.Heidi Martin
first name
We brought our senior dachshund here for cremation. The price was extremely reasonable and Mark was incredibly nice and comforting. Before, during, and after the cremation process we really did have a perfect in all visit considering the nature of our business there. Mark definitely knows how to talk to people who are dealing with loss and grief. The place itself was so nice and the atmosphere had a gentle calming feel to it. We will definitely be using this business again. But hopefully not too soon.
jacob Magnison
My brother and I unfortunately are having to search for future funeral service. We called ahead of time and set up a time to meet with Watson Thomas funeral home. When we arrived we were met by a very sweet lady who did all she could to make us feel comfortable. We were sat in a room and told that she was going to start the process and that Mark would be in later to meet us and explain the details and finish things up. Instead, Mark never showed up and she was forced to leave the room to ask him questions 3-4 times during the meeting. We were both told after the meeting that it was her first time doing a sit down. My brother and I (26 and 25 years of age) assumed that the process was going to be a bit different. We expected a lot more professionalism then what was presented. Highly do not recommend !
Cheryl Chambers
From my first visit everyone was very patient and kind. I was very impressed by the knowledge they shared and how they followed through with not only big issues but the little ones as well!I would recommend this Funeral home to anyone .It was a difficult time for me but they made it easier in every way they could.
Eric Carlson
Watson Funeral Home was very helpful with helping me through this difficult time. Recommend them to anybody if they need that kind of help.
Lisa Hick
We had our celebration of life for our dad in the legacy center. Haley was so helpful. All of the tables were set up and beverages, cups, napkins, and everything else was provided. We had a wonderful time remembering our dad's life with family and friends without the added stress. Thank you!
Kim Browning
As my great aunt was passing away last December, I called the funeral home she had arrangements with. After talking with them, I didn't get a warm and caring feeling. Also, their charge was higher than what her funeral policy allocated. Since I lived in another state and haven't gone through this before, I decided to call around. I called Watson Thomas Funeral Home and was greeted with warmth, caring and sympathy from Mark. I told him what I needed for my aunt and he said he could take care of her and the policy. Also, I would have no additional cost. They treated my aunt with respect and helped me through the process. Mark and his staff treated me and my aunt like family! That is what I needed during my time of sorrow. For over a week, they continued helping with all my questions and the hiccups I encountered during the process. They have also reached out to me several times to see how I was doing. I am forever grateful to Mark and his staff for the patience and caring of my aunt. I would highly recommend Watson Thomas Funeral Home.
Vicky Martinez
Staff at Watsons were very helpful to the needs of our family, having lost 2 brothers and our mom in less than 4 months this year. They have reached out since all this has happened with words of comfort and concern. They are truly a blessing.
Cady Taylor
I have never found anyone as loving and caring as this place. they were so kind, loving and compassionate. They even went out of their way to give us more then what we were expecting. I have worked with them in the past and when I moved they were the only ones I wanted to go to. I now live an hour away from them and I will only stop going there when I move out of state. please NEVER change, keep your heart for those who's hearts are so broken that they need that extra love at the worse times.
Art Lindquist
Our family has called upon the services of Watson Funeral Home 3 times in 6 years. They provide wonderful services and have a caring and compassionate staff. It is always a very difficult time for families, they are very professional in all aspects of caring out your loved ones final wishes. If you are looking to make this time easier for your loved ones, be sure to stop in and discuss advance options. It does simplify the hardest days for your loved ones.
Julie Stevenson
Watson Thomas Funeral Home helped my family through the hardest time in our lives. They took such good care of us when our loved one passed. They treated us with dignity, respect, and loving kindness and helped us arrange a beautiful service for our loved one. We are very thankful!
Dan Fernando
The team was very kind and patient all around. They answered all of our questions quickly and accurately, worked with our schedule, and made the process of grieving for our family member easier in terms of planning. We highly recommend the Watson-Thomas funeral home without any doubt
Cathy Carnes
My mother and I came in to go over my stepfather funeral.They made it very easy and caring for us. 2 years later I came in to arrange my mother's funeral and I received very professional and caring service. A couple months later they contacted me to see how I was doing. They offered if I need anything to let them know very pleased with them.
Tim Mackey
Watson Thomas Funeral Home recently handled my brother's services. I can only say the services they performed were excellent. Their attention to the details we wanted were carried out to perfection. We choose Watson Thomas because of the wonderful services they performed for my parents and my daughter. I will make my final arrangements with them.
Nicolette Fox
When walking into Watson Thomas to make arrangements for my mother, my sister and I were greeted so warmly by a young woman who opened the door for us. It was such a small yet powerful gesture and I knew we were in the right place.We were taken to a beautiful room that was so comfortable and felt homey. I remember being so tired and feeling deep appreciation because there was a lovely coffee machine with many coffee pod selections. Mark Thomas came in to make the arrangements with us and made the entire process flow like an easy conversation.As we walked out I told my sister that coming to Watson Thomas was the best decision we ever made. Thank you to Mark, Tricia, and the entire staff at Watson Thomas for your kindness and professionalism every step of the way!
Dawn Parton
My family has used Watson-Thomas Funeral Home for my father and my uncle. They have done an exceptional job with each service. I appreciate their care and attention to each detail for my family. It is a service you never want to use but when you do, they make it easy and I will look to them again next time.
Peggy Libby
We couldnβt be more happy with the service from Watson-Thomas! They were always available to us, took care of everything we wanted and suggested things we didnβt even know about that worked out extremely well! Service was beautiful tribute was wonderful and we highly recommend them!
Linda Hazelbower McCabe
Thank you so much for getting us through our loss , your kindness and compassion is unbelievable. Your funeral home is beautiful and homey . Your staff is so professional and yet comforting. We had the best experience anyone could have in this situation
Teri Godsil
Mark Thomas, his wife, and entire staff are wonderful!! They made us feel like family, guiding us through a confusing and difficult time. They helped us with any questions and concerns with such compassion. They went above and beyond my expectations.!! They truly care !!
Terri Howard
The staff at Watson Thomas funeral home went over and above for both of my parents! Whatever religious beliefs you have you can entrust in this great facility and the wonderful staff!
Tara DeJaynes
My grandma recently passed away and although it was incredibly hard on our family, you guys took incredible care of my grandmas arrangements. If something wasn't how we had visioned you made it our vision. I also, took to facebook the day of her funeral and made a Facebook post to brag as well. Who ever does the hair and make up was fantastic. I have NEVER seen a deceased individual look so alive and so beautiful as my grandmother did. You truely take passion in your work. Thank You for everything you ALL do!
Kimberly Robinson
During the recent loss of a very dear friend Watson Thomas provided a lovely visitation and service. The professionalism and compassion of Mark Thomas and his staff is second to none. Thank you for making such a difficult time easier to bear.
Darrell Pettigrew
The best funeral services in Knox County and surrounding area by far. Mark, his wife & all the staff go above and beyond taking care of your family. They also specialize in pet cremations. I highly recommend using their services!
Christina Mokeni
Great and trustworthy people, they were able to plan everything on time for my grandmaβs funeral and were quick to reply to my calls or texts. Best place to go to.
Deb Duerre
Mark Thomas and Tricia Thomas and their staff go above and beyond to make everything easier when a loved one passes They are all kind and compassionate and I highly recommend Watson Thomas Funeral Home. Thank you
Billy Turner
My family and I were very pleased and impressed with the service and the amount of attention that was given to detail. I asked these guys to take care of my brother and they did a great job. I have already began to recommend these guys to my friends.
Lori Barnes
Our experience with Watson Thomas funeral home was very good. They were very professional and caring towards our family during our time of sorrow over the loss of our mom. Savannah reached out to me personally to see how I was doing emotionally. They are great people to work with.
Susie Warner
I was very pleased with the experience with Watson Thomas Funeral, from the beginning to the end. They even picked out the flowers as we specified the colors. After the funeral Watson brought flowers, plants and other items directly to my house. They made the experience very easy and convenient for the family. I was very pleased with the whole experience
Natasha Trent
I reached out to Watsons(specifically Mark) to help with laying my daughters father to rest in Galesburg. The level of kind and patient customer service was beyond measurable! Kaitlyn(I think is her name) was also very kind with helping any time I called for information or questions. This was a very difficult time for my daughter as she is only 20 and I have never had to plan a service. Although this is not something you would want to recommend because losing someone is so hurtful. But if you do. Watson Thomas Funeral home is absolutely where you should go. I am so thankful for the empathy, concern, assistance and genuine comfort that was shown and given to my family. They went above and beyond! They have also reached out since the service to check on my daughter(Savannah)!!!! We now live in Portland, Oregon so to know they had everything taken care of before we even landed took a weight off of my shoulders! I wish all businesses extended this level of professionalism. It felt as if they really care and that means alot!!! Also, to the young ladies who assisted during the service.....Thank you!!
Richard Atwater
Watson Thomas Funeral Home you guys did a amazing job for my momβs services and thank you so much!
Irene Ponce
The entire staff at Watson Thomas Funeral Home were very compassionate and helpful. They guided us through the difficult process and explained the different options available.
Sue Parr
Mark and his team were very helpful and caring during the passing of my brother, rught before Christmas. They were also very caring when my dad had passed 5 yrs ago. They even sent messages weeks later to check how I was doing and if there was anything they could do. I highly recommend Watson Thomas Funeral Home and Crematory.
Linda Linda
We couldnβt have asked for better service or a more caring funeral home during our time of need. Very helpful, informative on what services were available and what to expect during this journey.Pricing was very fair and follow up afterward has been great.
Judie Lewis
Unfortunately we lost our dear mother a month ago. Mark and Tricia and there staff were wonderful throughout the whole process They were very professional but treated us with such compassion and caring. I felt like I was with family. I canβt say enough positive things about Watson Thomas funeral Home. And I canβt thank them enough for their care of our mother and our family. Highly recommend Watson Thomas Funeral Home. They have also taken care of 2 of my mothers animals in the past with the same loving care that they showed us for our mother.
Colonial Baptist
I came into contact with Mark when our son was killed. His compassion and concern for us was above and beyond the norm. As a pastor I have performed many funerals through Watson-Thomas. Every one has been handled in a caring professional way.I highly recommended Watson-Thomas if you have a need for the service of a caring funeral home!
Barbara Callaway
They are wonderful to work with in your time of sorrow. They made my mom look so natural and I really appreciated that she didnβt look all caked up with makeup. They accommodated any wishes we had. I would recommend them highly.
Jennifer Rohrig
They helped us get everything done we needed to do after our mom passed away . They are all very nice and even checked in on us later to see how we are doing and if there is anything else they could help us with . I Definitely recommend them.
Cristie Allbright
They did a phenomenal job with my husband's cremation and arrangements. I highly recommend their services. They have a caring and professional team!
Carrie Montgomery
What drew us to Watsons Funeral Home was after we chose cremation it was important to me that they had their own crematory and the family members body never leaves itβs all handled right there , we received great service from everyone who was involved with our loss, all of our needs were met and they made it easier then I thought , it was beautiful and I highly recommend their services to anyone who may need them in the future and I appreciate and thank you all for your prayers and services , God Bless
J Patton
Spoke to the director several times. Very rude, short and disrespectful. I would not recommend this FH for anyone's service. It sounds like he also treats his staff very poorly. Typical North of 80 attitude.
Ruth Ripka
My family and I were treated very kindly and with compassion. They helped us with all the planning to help us make good decisions.
Julie Mustread
We lost our mom in February she passed at home Watson Thomas Funeral Home waited for us to get there to see her before they ever moved her that ment so much to us at our meeting with them they were very kind and patient with us explaining everything to us they took care of everything nicely and by the way she looked beautiful thank you so much for everything you did and helping me with getting the pictures to you we highly recommend Watson Thomas Funeral Home thank you all so much
Tia Clewell
Watson Thomas funeral home is number 1 place the staff there was awesome they handle everything great.we thank you for all you guys have done for us
Latrice Davis
They were very accommodating and helpful on helping us with fulfilling my motherβs last wishes.
Cheryl Clark
They did everything to make sure we were comfortable and explained everything entail I would recommend them to anyone
C-jay Atwater
Simply amazing people
Markita Anderson
Watson Thomas went above and beyond the call of duty for my loved one, Patricia C. Eldridge and family. Thank you for the compassion and warmth you demonstrated towards us. I highly recommend you to anyone that would need your services. God bless you abundantly and thanks again for the care. Markita Anderson
Scott Baldwin
The Thomas family and entire staff at Watson Thomas are true professionals. They took very good care of our family during a difficult time.
Alice Cutts
We were so grateful for Mark's guidance through this time of sorrow and the not known of what could be done for our brother. Mark made my brother's funeral and celebration of life special for him and us. Very comforting to us. Can't thank Mark enough for his insight and kindness.
Jennifer Lytle
Mr. Thomas has provided services to my family a couple of times now. He has a special place in my heart for the work he does with compassion and kindness. I greatly appreciate him and his facility. This home is by far my favorite!
Nala Jo
The Watson Thomas funeral home funeral home staff were excellent during the difficult time after my Mothers passing. They are patient, empathetic, flexible and extremely helpful, even with the most untraditional requests.Heidi Martin
first name
We brought our senior dachshund here for cremation. The price was extremely reasonable and Mark was incredibly nice and comforting. Before, during, and after the cremation process we really did have a perfect in all visit considering the nature of our business there. Mark definitely knows how to talk to people who are dealing with loss and grief. The place itself was so nice and the atmosphere had a gentle calming feel to it. We will definitely be using this business again. But hopefully not too soon.
jacob Magnison
My brother and I unfortunately are having to search for future funeral service. We called ahead of time and set up a time to meet with Watson Thomas funeral home. When we arrived we were met by a very sweet lady who did all she could to make us feel comfortable. We were sat in a room and told that she was going to start the process and that Mark would be in later to meet us and explain the details and finish things up. Instead, Mark never showed up and she was forced to leave the room to ask him questions 3-4 times during the meeting. We were both told after the meeting that it was her first time doing a sit down. My brother and I (26 and 25 years of age) assumed that the process was going to be a bit different. We expected a lot more professionalism then what was presented. Highly do not recommend !
Cheryl Chambers
From my first visit everyone was very patient and kind. I was very impressed by the knowledge they shared and how they followed through with not only big issues but the little ones as well!I would recommend this Funeral home to anyone .It was a difficult time for me but they made it easier in every way they could.
Eric Carlson
Watson Funeral Home was very helpful with helping me through this difficult time. Recommend them to anybody if they need that kind of help.
Lisa Hick
We had our celebration of life for our dad in the legacy center. Haley was so helpful. All of the tables were set up and beverages, cups, napkins, and everything else was provided. We had a wonderful time remembering our dad's life with family and friends without the added stress. Thank you!
Daryl Hagler
Very helpful with me and my family. I would highly recommend.
Alyssa Hillier
Very sweet and caring people.
Roger Wheelhouse
Their services were excellent
Ray Klossing
Was pleased with customer care
Danielle Ross
Very nice. Thank you for everything.
debbie richison
Mary Little
Becki Byron
jenny nalley
Gray Christoher Daly
Peggy Libby
We couldnβt be more happy with the service from Watson-Thomas! They were always available to us, took care of everything we wanted and suggested things we didnβt even know about that worked out extremely well! Service was beautiful tribute was wonderful and we highly recommend them!
Linda Hazelbower McCabe
Thank you so much for getting us through our loss , your kindness and compassion is unbelievable. Your funeral home is beautiful and homey . Your staff is so professional and yet comforting. We had the best experience anyone could have in this situation
Teri Godsil
Mark Thomas, his wife, and entire staff are wonderful!! They made us feel like family, guiding us through a confusing and difficult time. They helped us with any questions and concerns with such compassion. They went above and beyond my expectations.!! They truly care !!
Terri Howard
The staff at Watson Thomas funeral home went over and above for both of my parents! Whatever religious beliefs you have you can entrust in this great facility and the wonderful staff!
Tara DeJaynes
My grandma recently passed away and although it was incredibly hard on our family, you guys took incredible care of my grandmas arrangements. If something wasn't how we had visioned you made it our vision. I also, took to facebook the day of her funeral and made a Facebook post to brag as well. Who ever does the hair and make up was fantastic. I have NEVER seen a deceased individual look so alive and so beautiful as my grandmother did. You truely take passion in your work. Thank You for everything you ALL do!
Kimberly Robinson
During the recent loss of a very dear friend Watson Thomas provided a lovely visitation and service. The professionalism and compassion of Mark Thomas and his staff is second to none. Thank you for making such a difficult time easier to bear.
Darrell Pettigrew
The best funeral services in Knox County and surrounding area by far. Mark, his wife & all the staff go above and beyond taking care of your family. They also specialize in pet cremations. I highly recommend using their services!
Christina Mokeni
Great and trustworthy people, they were able to plan everything on time for my grandmaβs funeral and were quick to reply to my calls or texts. Best place to go to.
Deb Duerre
Mark Thomas and Tricia Thomas and their staff go above and beyond to make everything easier when a loved one passes They are all kind and compassionate and I highly recommend Watson Thomas Funeral Home. Thank you
Billy Turner
My family and I were very pleased and impressed with the service and the amount of attention that was given to detail. I asked these guys to take care of my brother and they did a great job. I have already began to recommend these guys to my friends.
Pam Nelson
Ryan Abts
Bobbie Motz
Mark C Sr Riley