Customer Reviews Summary
Cappetta's West Suburban Funeral Home in Downers Grove has received overwhelmingly positive reviews for its compassionate service, professionalism, and attention to detail during difficult times. Families appreciate the personalized care provided by Tony and his staff, who guide them through the funeral process with empathy and understanding. The facility is noted for its cleanliness and comfort, making it a suitable environment for memorial services.
Lisa Benson
I highly recommend Cappetta’s West Suburban Funeral home in Downers Grove. Anthony helped my family every step of the way with the recent loss of my husband. He was very accommodating and gave us all sorts of options without feeling pressured to get through this difficult time. The facility was so perfect having the two rooms across from each other, one for viewing the urn and the other for visiting with family and friends. Anthony made himself available and we could text or call him with questions at any time. The day of the memorial, Anthony helped with setting everything up with making sure the video ran smoothly and kept a watchful eye on everything, so that it ran so smoothly without a hitch. What a great father and son team they make.
Eric DeSimone
When my father passed away unexpectedly at the end of August, a family member had given us Tony’s name at Cappetta’s Funeral Home in Downers Grove and told us to give him a call. Thinking back to that day, and the days to follow that was one piece of advice our entire family is grateful that we made that call. We cannot express how thankful our family is to everyone at Cappetta’s Funeral Home in Downers Grove. The amount of time, compassion, and genuine thoughtfulness shown to all of us from Tony, Anthony, and the staff cannot be measured. Everyone there was so very helpful and kind, as well as available at any time we had a question or needed help. They made sure to get every little detail correct and communicated with us about all the details. They were so very empathetic and made my mom and the rest of us feel as if we had known them for years and that we were part of their family. We would recommend them to anyone who asks.
Andrew Dennis
I can't speak highly enough of the service and care we received from Cappetta's. Thinking about funeral services while mourning is incredibly overwhelming. I was pretty lost. We chose Cappetta's due to its convenient location near St. Joseph's Parish.From beginning to end, Anthony was on top of every little detail. It felt like we were the only family they were guiding, consoling, advising, etc. They were transparent, patient, and thoughtful.The wake was a true celebration. It was loud, with memories and laughs shared to honor my mom. Their space is private - one service at a time. I sincerely appreciate all of the love they showed my mom, her family, and friends.
Jessica Mullin
As the sister of a suddenly widowed sister, Cappetta’s couldn’t have been more accommodating. The entire process was so smooth and professionally run… The two rooms are spacious and nicely decorated. We highly recommend them for your needs.
Lisa Benson
I highly recommend Cappetta’s West Suburban Funeral home in Downers Grove. Anthony helped my family every step of the way with the recent loss of my husband. He was very accommodating and gave us all sorts of options without feeling pressured to get through this difficult time. The facility was so perfect having the two rooms across from each other, one for viewing the urn and the other for visiting with family and friends. Anthony made himself available and we could text or call him with questions at any time. The day of the memorial, Anthony helped with setting everything up with making sure the video ran smoothly and kept a watchful eye on everything, so that it ran so smoothly without a hitch. What a great father and son team they make.
Eric DeSimone
When my father passed away unexpectedly at the end of August, a family member had given us Tony’s name at Cappetta’s Funeral Home in Downers Grove and told us to give him a call. Thinking back to that day, and the days to follow that was one piece of advice our entire family is grateful that we made that call. We cannot express how thankful our family is to everyone at Cappetta’s Funeral Home in Downers Grove. The amount of time, compassion, and genuine thoughtfulness shown to all of us from Tony, Anthony, and the staff cannot be measured. Everyone there was so very helpful and kind, as well as available at any time we had a question or needed help. They made sure to get every little detail correct and communicated with us about all the details. They were so very empathetic and made my mom and the rest of us feel as if we had known them for years and that we were part of their family. We would recommend them to anyone who asks.
Andrew Dennis
I can't speak highly enough of the service and care we received from Cappetta's. Thinking about funeral services while mourning is incredibly overwhelming. I was pretty lost. We chose Cappetta's due to its convenient location near St. Joseph's Parish.From beginning to end, Anthony was on top of every little detail. It felt like we were the only family they were guiding, consoling, advising, etc. They were transparent, patient, and thoughtful.The wake was a true celebration. It was loud, with memories and laughs shared to honor my mom. Their space is private - one service at a time. I sincerely appreciate all of the love they showed my mom, her family, and friends.
Jessica Mullin
As the sister of a suddenly widowed sister, Cappetta’s couldn’t have been more accommodating. The entire process was so smooth and professionally run… The two rooms are spacious and nicely decorated. We highly recommend them for your needs.
FyrMedic357
Tony is an absolute genuine human being. The care and compassion for our family during this difficult time was comforting. The service was beautiful and Tony made sure that we had everything we wanted and needed. I would recommend Cappetta Funeral Services to any family looking for a beautiful service for their loved one Thank you again Tony for the amazing service for my mother. - Frank Kolsky
Chris Solis
During a very difficult time, Anthony Cappetta provided exceptional care and compassion. His staff was incredibly attentive to our needs, guiding us through every detail with patience and understanding. They truly helped us celebrate our loved one's life with a beautiful,personalized service that honored their memory perfectly. We are deeply grateful for their kindness and professionalism- Solis Family
Nicole Knous
We were devastated when my father unexpectedly passed away. Anthony was more than accommodating during the entire process. He even purchased a tv for the lounge area so we could play videos of my dad during the visitation. Such a kind gesture and we were very appreciative of his thoughtfulness. Anthony was very professional and great to work with. He answered all of our questions and gave consistent guidance on the process. The funeral home was spacious, comfortable and there was plenty of parking.
Maria Saravia
Tony and his staff provided the best customer service you can get. He met with me and explained everything to me. During a difficult time with the loss of my dear brother, he was so very understanding and helpful. The only thing left for him is to obtain the death certificate which is still pending. I highly recommend Cappetta's West Suburban Funeral Home & Cremation Services.
Jan Nichols
Tony Capetta, owner of West Suburban Funeral Home, helped me navigate arrangements to honor my husband’s life with sensitivity, compassion., and genuine care. West Suburban Funeral home is a family-owned business and that’s how Tony treated me, like family. If I could give more than five stars, I would!
Kelly Dryer
Capetta's West Suburban did an amazing job for our Viewing. Tony was extremely responsive when we called, and answered all our questions. He was kind enough to call back the next day also to ensure that we had all the information we needed. I truly appreciated his high touch approach, and customer service. The Viewing was warm, caring, and better than I think we could have imagined. Tony and everybody else at Capetta's West went above and beyond to help out our Family during a very tough time. We truly appreciated their guidance and kindness, and felt their prices were very fair. Thank you so much for helping us navigate this situation with as much grace and ease as possible. We are extremely happy with the services that Capetta's West Suburban Funeral Home provided.
RAG
Tony and his team were simply amazing. Compassionate, tender hearted and most of all guide and protect you when you are the most vulnerable. Thank you for the work you do for families especially ours. Gina & Lisa D.
Allan Izzo
Tony and his staff did a wonderful job for our aunt's funeral service. The Westmont location is beautiful and welcoming. Thank you for your thoughtfulness.
matt jameson
dealing with the loss of a loved one is difficult to deal with just by itself. add to that loss all of the tasks that need to get done in order to provide our loved one with a respectable funeral that provides closure. during that time it can be hard to focus on what needs to get done let alone know what gets put on the 'to do list' when a loved one passes.tony and his son are very compassionate and knowledgeable. both tony and his son walked me through the steps i needed to take in order to get the necessary tasks completed for my mother's funeral. every step of the way i was asked if i had any questions and if i understood what i had to do. i was reminded that if i had questions at later time to contact tony or his son.i was amazed at how much tony and his son did for me behind the scenes. i was not pressured to make choices as options were presented to me along the way. their suggestions were very helpful.my mom's funeral service went off without a hitch. tony had things arranged all along the way. thank for all of the help and good wishes you extended to me and my family as we dealt with the loss of our mother.i recommend highly cappetta's funeral home!mj
min wan
Cappetta's West Suburban Funeral Service provided compassionate, professional care and handled every detail with respect and empathy, making a difficult time much easier for our family.
Christopher Wolfe
We are extremely grateful for the outstanding services provided by Tony in support of our mothers recent passing. I highly recommend Tony for all of your funeral home needs. Tony is a caring, empathetic and extremely detail oriented funeral director with over 40 years in the business. I highly recommend Cappetta's West Suburban Funeral Home and Cremation Services.
Chercy Lott
I am writing this review to express our deep appreciation towards Tony and Cappetta’s West Suburban Funeral Home in Downers Grove, Illinois, for their exceptional services and well-appointed facility during a difficult and heartbreaking time in our lives. Tony’s personalized attention and care made us feel comforted and supported throughout the entire process. His kind, sympathetic, and reassuring demeanor put us at ease and made the experience less daunting.Tony personally came to acquire my father after he passed, and his prompt responsiveness to our calls and emails was commendable. He extended his support and went above and beyond to ensure everything met our needs. His suggestion to come a day before and prepare the parlor and their willingness to provide us with extra time before the memorial was invaluable and it made the days leading up to the ceremony at the cemetery and the memorial more manageable and allowed us to focus on our family and loved ones.Throughout the process, Tony was always available and provided answers and solutions to any questions or concerns. We cannot thank him enough for his commitment and dedication to making the entire process more bearable and less stressful for us.We are forever grateful to Tony and the Cappetta’s West Suburban Funeral Home team for their exceptional services and support during this challenging time.
Reena Sehgal
Thank you to the Cappetta family and especially to Anthony.Your sense of urgency, care, and compassion was truly appreciated by our family at the time of need.Thank you for helping us celebrate our uncles life and memories.
George Frei
Capetta's West Suburban Funeral home was recommended to me for my mothers services. Anthony made sure to take his time and explain every aspect of his services. Every question was answered in full detail. They have a variety of urns, flowers, and prayer cards you can choose from and helps you to choose the appropriate products that align with your religious views.The value in price actually beat out every funeral home we looked at. I didn't work for 4 years caring for my mother so cost was a big factor and Capetta's prices are unbeatable. Nobody looks forward to hard times, but if your looking for a funeral home to help you through. Capetta's is the best! Thank you Anthony.
Leeann
I can't say enough great things about Cappetta's. Anthony and Tony made the process so easy for my family to plan a beautiful send off for my mother. We had a lot of logistical questions as we wanted services in Downers Grove but a burial out of state. The Cappettas immediately said NO PROBLEM! They helped us coordinate with another funeral home and transported her body 3 hours away. It's always kind of weird to say, but they also made my mother look so beautiful. We assumed we'd do a closed casket b/c she didn't look like herself at her death after suffering from a long-term illness. The transformation that they performed on her was incredible. She looked just like the mother I want to remember. Thank you so much for being so sincere, compassionate, and helpful during our saddest days Anthony and Tony!
Sara Spruth
The service and care from Anthony and the Cappetta family during this heartbreaking time was beyond words! Anthony was patient and listened with caring and empathy to help us make the best choices for our family. He walked us through every step from pick up, to options for service and final resting arrangements, to the certificates need. Anthony's attention to detail and ability to ask all the rightquestions was so helpful. His presence and attention to detail during the service was beyond excellent! I highly recommend Cappetta Funeral Services to anyone having to go through this difficult process.
Lisa Benson
I highly recommend Cappetta’s West Suburban Funeral home in Downers Grove. Anthony helped my family every step of the way with the recent loss of my husband. He was very accommodating and gave us all sorts of options without feeling pressured to get through this difficult time. The facility was so perfect having the two rooms across from each other, one for viewing the urn and the other for visiting with family and friends. Anthony made himself available and we could text or call him with questions at any time. The day of the memorial, Anthony helped with setting everything up with making sure the video ran smoothly and kept a watchful eye on everything, so that it ran so smoothly without a hitch. What a great father and son team they make.
Eric DeSimone
When my father passed away unexpectedly at the end of August, a family member had given us Tony’s name at Cappetta’s Funeral Home in Downers Grove and told us to give him a call. Thinking back to that day, and the days to follow that was one piece of advice our entire family is grateful that we made that call. We cannot express how thankful our family is to everyone at Cappetta’s Funeral Home in Downers Grove. The amount of time, compassion, and genuine thoughtfulness shown to all of us from Tony, Anthony, and the staff cannot be measured. Everyone there was so very helpful and kind, as well as available at any time we had a question or needed help. They made sure to get every little detail correct and communicated with us about all the details. They were so very empathetic and made my mom and the rest of us feel as if we had known them for years and that we were part of their family. We would recommend them to anyone who asks.
Andrew Dennis
I can't speak highly enough of the service and care we received from Cappetta's. Thinking about funeral services while mourning is incredibly overwhelming. I was pretty lost. We chose Cappetta's due to its convenient location near St. Joseph's Parish.From beginning to end, Anthony was on top of every little detail. It felt like we were the only family they were guiding, consoling, advising, etc. They were transparent, patient, and thoughtful.The wake was a true celebration. It was loud, with memories and laughs shared to honor my mom. Their space is private - one service at a time. I sincerely appreciate all of the love they showed my mom, her family, and friends.
Jessica Mullin
As the sister of a suddenly widowed sister, Cappetta’s couldn’t have been more accommodating. The entire process was so smooth and professionally run… The two rooms are spacious and nicely decorated. We highly recommend them for your needs.
FyrMedic357
Tony is an absolute genuine human being. The care and compassion for our family during this difficult time was comforting. The service was beautiful and Tony made sure that we had everything we wanted and needed. I would recommend Cappetta Funeral Services to any family looking for a beautiful service for their loved one Thank you again Tony for the amazing service for my mother. - Frank Kolsky
Chris Solis
During a very difficult time, Anthony Cappetta provided exceptional care and compassion. His staff was incredibly attentive to our needs, guiding us through every detail with patience and understanding. They truly helped us celebrate our loved one's life with a beautiful,personalized service that honored their memory perfectly. We are deeply grateful for their kindness and professionalism- Solis Family
Nicole Knous
We were devastated when my father unexpectedly passed away. Anthony was more than accommodating during the entire process. He even purchased a tv for the lounge area so we could play videos of my dad during the visitation. Such a kind gesture and we were very appreciative of his thoughtfulness. Anthony was very professional and great to work with. He answered all of our questions and gave consistent guidance on the process. The funeral home was spacious, comfortable and there was plenty of parking.
Maria Saravia
Tony and his staff provided the best customer service you can get. He met with me and explained everything to me. During a difficult time with the loss of my dear brother, he was so very understanding and helpful. The only thing left for him is to obtain the death certificate which is still pending. I highly recommend Cappetta's West Suburban Funeral Home & Cremation Services.
Jan Nichols
Tony Capetta, owner of West Suburban Funeral Home, helped me navigate arrangements to honor my husband’s life with sensitivity, compassion., and genuine care. West Suburban Funeral home is a family-owned business and that’s how Tony treated me, like family. If I could give more than five stars, I would!
Kelly Dryer
Capetta's West Suburban did an amazing job for our Viewing. Tony was extremely responsive when we called, and answered all our questions. He was kind enough to call back the next day also to ensure that we had all the information we needed. I truly appreciated his high touch approach, and customer service. The Viewing was warm, caring, and better than I think we could have imagined. Tony and everybody else at Capetta's West went above and beyond to help out our Family during a very tough time. We truly appreciated their guidance and kindness, and felt their prices were very fair. Thank you so much for helping us navigate this situation with as much grace and ease as possible. We are extremely happy with the services that Capetta's West Suburban Funeral Home provided.
Tami Burson
I can’t really explain in words how much I love Anthony, his son, Brian and the whole staff at Cappetta’s. I have never had to deal with planning a funeral ….through the chaos and the questions they were able to guide me through and make it so easy. It’s very strange to have a favorite undertaker, but now I do thank you Anthony for making it so easy and your patience with the many family members and their questions and craziness!! I can never thank you all enough for all you have done, you are quite simply the very best!!!
Bridgette Masters
I represent a funeral home in Kentucky. Tony helped us and did an excellent job. He treated the family as an extension of our funeral home and I so appreciate him for that. If any other funeral homes need help, Tony is the guy to call.
Karen McCarthy
I can’t say enough about the service and treatment at West Suburban Funeral Home. Tony Cappetta led me through the process of making final arrangements for a friend who died. He was great at communicating and kept me informed either by phone or text every step of the way. The process at times can seem overwhelming, but Tony often gives you information and suggestions that you didn’t even know you needed. I now plan on making my own final arrangements with West Suburban to make things easier for my loved ones when my time is up on this earth. Thank you Tony .
Suzanne Loveday
Tony was very kind to us during a difficult time for our family.All of the details were taken care of without a flaw. Tony is professional, informative, and explained everything to us in detail.I would definitely recommend: Cappetta's West Suburban Funeral Home and Cremation Services.
Brenda T
For grieving families trying to make arrangements in the midst of your heartbreak, please know that you can trust Cappetta's funeral home with your loved one. Every wonderful, kind word in previous reviews is 100% accurate. I first met Tony about a year and a half ago when I went in to get information and pre-plan my father's services. I had no idea what I was doing but Tony is so professional, and more importantly, he is kind. He explained his prices, what was included and helped me to make the best decisions for our family. He did not try to talk me into more, he was incredibly helpful and fair. When Dad died on July 27th, Tony himself was the one who came to the nursing home to pick up Dad. When we had Dad's service, Tony was right there and handled every single thing, from the beginning to the end at the cemetery. He did more for our family than I ever imagined. Dad looked so handsome and they made him look like himself before he became ill. The funeral home is beautiful and comforting, a very peaceful place to honor your loved one. Tony is so thoughtful and considerate. When I had to return to pick up Dad's death certificates, Tony reminded me that the street would be closed for the car show so I should come through the alley. He is an amazing human being and I wish we had more people like Tony in this world, and I wish more businesses were run in the same manner. My most heartfelt appreciation to Tony and his staff at Cappetta's. Our family's heartache has been eased by your kindness and compassion. We feel incredibly blessed to have found you.
Kristen Hijuelos
Tony was absolutely amazing from the time I called until my uncle's service was completed. He came to the house because my mother in law was under the weather and his caring and compassionate manner spoke volumes and put my mother in law at ease. The service was beautiful and my uncle looked wonderful. We can not express our thanks enough.
Alexa Potocki
We had my sister’s visitation and funeral here. Tony was exactly as you’d hope someone in his position would be: understanding, kind, accommodating, sincere. The location is convenient, and the accommodations are nice also. I would definitely recommend them.
Chris Johnson
Tony handled both my Father and Stepmothers cremation and services. He was professional, compassionate, afforable and very forthright. I would highly recommend Cappetta's.
Cynthia Mazzone
When it came time to bury my mother in law, my husband said that his mother had said she wanted Anthony from Cappetta’s Funeral Home to handle it when she passed, as he had done such a great job when her husband died back in 2011. So when it happened that’s who he and his sister chose. Even though my father in law had a full wake with a coffin, my mother in law wanted to be cremated and did not want to be laid out. That was no problem. Anthony answered all their questions and took care of all the planning that it would entail. And he even helped set up a visitation hour before the funeral mass, so everyone could come and pay their respects to the family before the Mass.And the next day he was right there for the immediate family, at the burial site overseeing the internment of my mother in law.I can’t stress enough how kind and compassionate Anthony was during this trying time for the family. He was always just a phone call away to handle any last minute call or problem we needed handled.
David White
We could not have been more pleased with our selection of Capetta’s for the services of my son. Tony went beyond expectations in so many ways. The facility was perfect and conducive to having food and coffee for the many guests who traveled-in. Although we packed the place with guests, the facility made it easy to float between the parlor area and the lounge/eating area.
RAG
Tony and his team were simply amazing. Compassionate, tender hearted and most of all guide and protect you when you are the most vulnerable. Thank you for the work you do for families especially ours. Gina & Lisa D.
Allan Izzo
Tony and his staff did a wonderful job for our aunt's funeral service. The Westmont location is beautiful and welcoming. Thank you for your thoughtfulness.
matt jameson
dealing with the loss of a loved one is difficult to deal with just by itself. add to that loss all of the tasks that need to get done in order to provide our loved one with a respectable funeral that provides closure. during that time it can be hard to focus on what needs to get done let alone know what gets put on the 'to do list' when a loved one passes.tony and his son are very compassionate and knowledgeable. both tony and his son walked me through the steps i needed to take in order to get the necessary tasks completed for my mother's funeral. every step of the way i was asked if i had any questions and if i understood what i had to do. i was reminded that if i had questions at later time to contact tony or his son.i was amazed at how much tony and his son did for me behind the scenes. i was not pressured to make choices as options were presented to me along the way. their suggestions were very helpful.my mom's funeral service went off without a hitch. tony had things arranged all along the way. thank for all of the help and good wishes you extended to me and my family as we dealt with the loss of our mother.i recommend highly cappetta's funeral home!mj
min wan
Cappetta's West Suburban Funeral Service provided compassionate, professional care and handled every detail with respect and empathy, making a difficult time much easier for our family.
Christopher Wolfe
We are extremely grateful for the outstanding services provided by Tony in support of our mothers recent passing. I highly recommend Tony for all of your funeral home needs. Tony is a caring, empathetic and extremely detail oriented funeral director with over 40 years in the business. I highly recommend Cappetta's West Suburban Funeral Home and Cremation Services.
Chercy Lott
I am writing this review to express our deep appreciation towards Tony and Cappetta’s West Suburban Funeral Home in Downers Grove, Illinois, for their exceptional services and well-appointed facility during a difficult and heartbreaking time in our lives. Tony’s personalized attention and care made us feel comforted and supported throughout the entire process. His kind, sympathetic, and reassuring demeanor put us at ease and made the experience less daunting.Tony personally came to acquire my father after he passed, and his prompt responsiveness to our calls and emails was commendable. He extended his support and went above and beyond to ensure everything met our needs. His suggestion to come a day before and prepare the parlor and their willingness to provide us with extra time before the memorial was invaluable and it made the days leading up to the ceremony at the cemetery and the memorial more manageable and allowed us to focus on our family and loved ones.Throughout the process, Tony was always available and provided answers and solutions to any questions or concerns. We cannot thank him enough for his commitment and dedication to making the entire process more bearable and less stressful for us.We are forever grateful to Tony and the Cappetta’s West Suburban Funeral Home team for their exceptional services and support during this challenging time.
Reena Sehgal
Thank you to the Cappetta family and especially to Anthony.Your sense of urgency, care, and compassion was truly appreciated by our family at the time of need.Thank you for helping us celebrate our uncles life and memories.
George Frei
Capetta's West Suburban Funeral home was recommended to me for my mothers services. Anthony made sure to take his time and explain every aspect of his services. Every question was answered in full detail. They have a variety of urns, flowers, and prayer cards you can choose from and helps you to choose the appropriate products that align with your religious views.The value in price actually beat out every funeral home we looked at. I didn't work for 4 years caring for my mother so cost was a big factor and Capetta's prices are unbeatable. Nobody looks forward to hard times, but if your looking for a funeral home to help you through. Capetta's is the best! Thank you Anthony.
Leeann
I can't say enough great things about Cappetta's. Anthony and Tony made the process so easy for my family to plan a beautiful send off for my mother. We had a lot of logistical questions as we wanted services in Downers Grove but a burial out of state. The Cappettas immediately said NO PROBLEM! They helped us coordinate with another funeral home and transported her body 3 hours away. It's always kind of weird to say, but they also made my mother look so beautiful. We assumed we'd do a closed casket b/c she didn't look like herself at her death after suffering from a long-term illness. The transformation that they performed on her was incredible. She looked just like the mother I want to remember. Thank you so much for being so sincere, compassionate, and helpful during our saddest days Anthony and Tony!
Sara Spruth
The service and care from Anthony and the Cappetta family during this heartbreaking time was beyond words! Anthony was patient and listened with caring and empathy to help us make the best choices for our family. He walked us through every step from pick up, to options for service and final resting arrangements, to the certificates need. Anthony's attention to detail and ability to ask all the rightquestions was so helpful. His presence and attention to detail during the service was beyond excellent! I highly recommend Cappetta Funeral Services to anyone having to go through this difficult process.
Karen Mann
The Cappetta family absolutely went above and beyond to make sure everything was exactly what the family needed. Both Tony and Anthony showed so much genuine compassion during an incredibly difficult time and it will always be remembered. Thank you for everything-Family of Thomas Becvar
Ryan Mattes
The West Suburban funeral home was a gracious host for my father's (Harold Mattes) funeral. Tony made sure everything was organized and well-structured. He was very receptive to the family's needs. He really made the whole process flow seamlessly. The funeral home helped facilitate the whole process while allowing the family to focus on coping with our loss. Tony organized the military tribute at the cemetery and it was a wonderful surprise. The facilities were well kept and the perfect size for our gathering. We were very happy with our experience at the West Suburban funeral home.
Diane Garland
I can’t express enough how myself, my family and friends feel on the wonderful services that my father and family received. From the time I called Tony to the end of the funeral service Tony and his wife Annie were the best. The compassion shown was 2nd to none. I would recommend Cappetta’s to all. Thank you for the opportunity to comment on a true gem.
K.
Tony helped me during the whole process from picking the days and times of the visitation, funeral and burial, to the casket and prayer cards, and even ordered our funeral lunch. The facility has a homey feel to it. It is tastefully decorated with brand new carpet, a lovely break room, and quaintly decorated restrooms.Since it is a smaller facility and only held one funeral at a time , it was more private than the big corporate types of funeral homes.Everything turned out beautifully and was a very reasonable price. I highly recommend Tony and his facility.
Brian Hazard
My father passed away this month. Tony and his staff were amazing. Tony came out to the house and meet with my stepmother and I and helped us in our decision-making process with patience and grace. He was present and the wake and funeral, easy to access, and quick with answers. Dad's wake went off without a hitch, and the staff were always available during the wake while somehow also making themselves scarce. I don't know what else to say. Honestly, couldn't really ask for more. Thank you Tony!
Janet Hsiao
My mom was killed in a car crash and after a friend of a friend who works in bereavement services recommended West Suburban Funeral Home, I went to see if this was a good fit for my needs. Tony was so kind, empathetic, accommodating to all of my requests, and a real comfort in making a really painful time a little easier. The facilities can accommodate 50-60 people, he had easels for the memory boards I made, everything was executed with no issues. Rather than nickel and dime pricing, Tony has a package price and was clear on what was included with that package. In this instance, I was thankful to not have to make more decisions than was necessary. Tony helped the people that loved my mom say goodbye and I am thankful.
Sheila Byrne
I recently had the misfortune of having my dear loving father pass away. I had called many funeral homes and was immediately comforted by the tone and caring man that answered my call at Cappetta’s West Suburban Funeral Home. I was not passed off to discuss with the funeral director, or told to call back in five minutes or told someone would call me back. At Cappetta’s, I was simply asked by the man answering the phone and in a caring tone, what are the wishes of the family for his service. Cappetta’s explained that everything would be covered by one price and further explained those services. I was relieved and comforted to be speaking to the man that was going to take care of everything, from start to finish, for my family during this very difficult time. Every employee my family encountered at Cappetta’s was the utmost professional, respectful, accommodating person. My family could not have been more pleased by the celebration of my father’s life and proper departure from this world.
Andrew Sardina
The things that stood out about Cappetta's was they were open 24 hours, their price for cremation was listed in their description so no surprises and they were close-by. We're in Downers Grove and they're in Westmont. We felt Tony at Cappettas was very respectful when speaking with us about their services and pricing and also picking up my deceased mother. They arranged cremation and cremains in an urn. Took about a week. They also offer full viewing and funeral services should you need them. Very comforting experience for a mourning family. Thank you Tony.
ELIZABETH KEELEY
Thank you for your professional and caring services. You made a difficult process much easier for family and friends. Specific thanks to Tony, Anthony and Brian for your support. I recommend Cappetta’s West Suburban Funeral Home and Cremation Services to anyone seeking efficient and caring service at a difficult time.
Diane Zimmerman
My sister just finished planning for her husbands wake, funeral service and cemetery services, which were performed this week. All services went very well. Tony was able to ask the right questions, guide us in decisions we needed to make and choreograph each service like clock work. Tony was very calming, making the decisions as easy as possible. He worked very well with our pastor, made sure the guests were comfortable at the wake with coffee, soft drinks and refreshments. But the most amazing event was when Tony arranged for a military presence at the graveside with taps, folding of the flag and presentation to my sister. Very moving. Thanks, Tony, for taking care of my sister and my two nephews so well.
Tami Burson
I can’t really explain in words how much I love Anthony, his son, Brian and the whole staff at Cappetta’s. I have never had to deal with planning a funeral ….through the chaos and the questions they were able to guide me through and make it so easy. It’s very strange to have a favorite undertaker, but now I do thank you Anthony for making it so easy and your patience with the many family members and their questions and craziness!! I can never thank you all enough for all you have done, you are quite simply the very best!!!
Bridgette Masters
I represent a funeral home in Kentucky. Tony helped us and did an excellent job. He treated the family as an extension of our funeral home and I so appreciate him for that. If any other funeral homes need help, Tony is the guy to call.
Karen McCarthy
I can’t say enough about the service and treatment at West Suburban Funeral Home. Tony Cappetta led me through the process of making final arrangements for a friend who died. He was great at communicating and kept me informed either by phone or text every step of the way. The process at times can seem overwhelming, but Tony often gives you information and suggestions that you didn’t even know you needed. I now plan on making my own final arrangements with West Suburban to make things easier for my loved ones when my time is up on this earth. Thank you Tony .
Suzanne Loveday
Tony was very kind to us during a difficult time for our family.All of the details were taken care of without a flaw. Tony is professional, informative, and explained everything to us in detail.I would definitely recommend: Cappetta's West Suburban Funeral Home and Cremation Services.
Brenda T
For grieving families trying to make arrangements in the midst of your heartbreak, please know that you can trust Cappetta's funeral home with your loved one. Every wonderful, kind word in previous reviews is 100% accurate. I first met Tony about a year and a half ago when I went in to get information and pre-plan my father's services. I had no idea what I was doing but Tony is so professional, and more importantly, he is kind. He explained his prices, what was included and helped me to make the best decisions for our family. He did not try to talk me into more, he was incredibly helpful and fair. When Dad died on July 27th, Tony himself was the one who came to the nursing home to pick up Dad. When we had Dad's service, Tony was right there and handled every single thing, from the beginning to the end at the cemetery. He did more for our family than I ever imagined. Dad looked so handsome and they made him look like himself before he became ill. The funeral home is beautiful and comforting, a very peaceful place to honor your loved one. Tony is so thoughtful and considerate. When I had to return to pick up Dad's death certificates, Tony reminded me that the street would be closed for the car show so I should come through the alley. He is an amazing human being and I wish we had more people like Tony in this world, and I wish more businesses were run in the same manner. My most heartfelt appreciation to Tony and his staff at Cappetta's. Our family's heartache has been eased by your kindness and compassion. We feel incredibly blessed to have found you.
Kristen Hijuelos
Tony was absolutely amazing from the time I called until my uncle's service was completed. He came to the house because my mother in law was under the weather and his caring and compassionate manner spoke volumes and put my mother in law at ease. The service was beautiful and my uncle looked wonderful. We can not express our thanks enough.
Alexa Potocki
We had my sister’s visitation and funeral here. Tony was exactly as you’d hope someone in his position would be: understanding, kind, accommodating, sincere. The location is convenient, and the accommodations are nice also. I would definitely recommend them.
Chris Johnson
Tony handled both my Father and Stepmothers cremation and services. He was professional, compassionate, afforable and very forthright. I would highly recommend Cappetta's.
Cynthia Mazzone
When it came time to bury my mother in law, my husband said that his mother had said she wanted Anthony from Cappetta’s Funeral Home to handle it when she passed, as he had done such a great job when her husband died back in 2011. So when it happened that’s who he and his sister chose. Even though my father in law had a full wake with a coffin, my mother in law wanted to be cremated and did not want to be laid out. That was no problem. Anthony answered all their questions and took care of all the planning that it would entail. And he even helped set up a visitation hour before the funeral mass, so everyone could come and pay their respects to the family before the Mass.And the next day he was right there for the immediate family, at the burial site overseeing the internment of my mother in law.I can’t stress enough how kind and compassionate Anthony was during this trying time for the family. He was always just a phone call away to handle any last minute call or problem we needed handled.
David White
We could not have been more pleased with our selection of Capetta’s for the services of my son. Tony went beyond expectations in so many ways. The facility was perfect and conducive to having food and coffee for the many guests who traveled-in. Although we packed the place with guests, the facility made it easy to float between the parlor area and the lounge/eating area.
Linda Bublitz
A friend of mine lost her beloved husband. Cappetta's took the care she deserved and did a wonderful job with the service. I would recommend.
Marissa Focosi
Anthony did such a fantastic job with communication on everything and made sure everything was lovely. My dad looked amazing on his day and it was nice to see him like himself before his illness took him away. I recommend this funeral home because he makes you feel like family. It was hard to lose my father, but west subaurban made it a little easier to put him to rest with all my dads family and friends. Thank you!
Kelly Nichols
I cannot thank Cappetta’s West Suburban enough for the beautiful services they provided and helped guide me and my family through a very tough time. They are kind, compassionate and very knowledgeable. We couldn’t have gotten through this without you.Thanks again, Kelly Nichols
Erika
Tony is one of the kindest and most caring people that I have ever had the pleasure of meeting. During such a stressful and unfortunate time, he has made the weight of the loss a little lighter. He genuinely cares for families and works very hard to help you through the difficult process. Very professional and informational services.
Jeff Barta
I would highly recommend Cappetta's West Suburban Funeral home to anyone in need of funeral home or cremation services. Anthony Cappetta is a very helpful, caring professional. We pre-planned my mother-in-law's services several years ago with West Suburban Funeral Home. When she recently passed away, everything was taken care of exactly as planned.Thank you Anthony for all your help during this difficult time.
D K
Cappetta's Funeral home, specifically the owner Tony, made the best of a very sad situation. We met with him prior to the passing of our mother and he helped us get everything in place with decisions made, for when the time came. He made the entire situation easy for us and took care of everything. We just made a phone call when the time came and he handled everything smoothly and without any additional stress for us. He is very responsive to calls, and a follow through, kind person. For reference for those reading this, my mother chose to be cremated. I have nothing but wonderful things to say about the service we received and would recommend him highly.
Julia Fisher
Eight years ago we used Tony for my mother - in -laws funeral. Today we worked with Tony again for my brother-in -law since he was so kind with our family years ago. The facility is able to accommodate any size funeral and are very kind and care for your needs. I highly recommend West Suburban Funeral Home.Roger & Julia Fisher
Mike Gwilliam
My mother in law passed away and I was extremely fortunate to find West Suburban Funeral Home, run by Tony Cappetta and family. Tony and his family made us feel like we were part of their family; the treatment was that personal and caring. In a time of grief you need someone you can trust and count on…that was the Cappetta’s. The cost was surprisingly reasonable and their facility was perfect. It was a relief to have the Cappetta’s guide us through a difficult process at a vulnerable time.--Mike Gwilliam
Rowland Munn
When my husband, Rowland (Skip) Munn, passed away on January 15th, at Loyola Hospital, my daughter made several calls to different funeral homes to get information on cremations. After the calls were made she said that Tony at West Suburban was so nice and informative about their services that we picked them. Tony was so professional and made me feel very comfortable discussing my husbands arrangements. No matter how many times I spoke to him, he was always friendly and helpful. Even though I live 2 1/2 hours from his establishment I hope my children contact Tony to make my final arrangement.Judith Munn
kathy mattes
Tony, what can I say. You did a fantastic job for my husband's wake and funeral. It couldn't have gone any smoother. Most of the people that came said the same thing. Harold looked wonderful and the place was set up wonderfully with all his special things. The cemetery was unbelievable! Your setting up the service people to fold the flag and play taps was a real special thing. I wasn't expecting how special that was! Your keeping the break room full of snacks and drinks was something I never worried about. I couldn't recommend you any higher than you deserve. Continue doing what you do so well.
Karen Mann
The Cappetta family absolutely went above and beyond to make sure everything was exactly what the family needed. Both Tony and Anthony showed so much genuine compassion during an incredibly difficult time and it will always be remembered. Thank you for everything-Family of Thomas Becvar
Ryan Mattes
The West Suburban funeral home was a gracious host for my father's (Harold Mattes) funeral. Tony made sure everything was organized and well-structured. He was very receptive to the family's needs. He really made the whole process flow seamlessly. The funeral home helped facilitate the whole process while allowing the family to focus on coping with our loss. Tony organized the military tribute at the cemetery and it was a wonderful surprise. The facilities were well kept and the perfect size for our gathering. We were very happy with our experience at the West Suburban funeral home.
Diane Garland
I can’t express enough how myself, my family and friends feel on the wonderful services that my father and family received. From the time I called Tony to the end of the funeral service Tony and his wife Annie were the best. The compassion shown was 2nd to none. I would recommend Cappetta’s to all. Thank you for the opportunity to comment on a true gem.
K.
Tony helped me during the whole process from picking the days and times of the visitation, funeral and burial, to the casket and prayer cards, and even ordered our funeral lunch. The facility has a homey feel to it. It is tastefully decorated with brand new carpet, a lovely break room, and quaintly decorated restrooms.Since it is a smaller facility and only held one funeral at a time , it was more private than the big corporate types of funeral homes.Everything turned out beautifully and was a very reasonable price. I highly recommend Tony and his facility.
Brian Hazard
My father passed away this month. Tony and his staff were amazing. Tony came out to the house and meet with my stepmother and I and helped us in our decision-making process with patience and grace. He was present and the wake and funeral, easy to access, and quick with answers. Dad's wake went off without a hitch, and the staff were always available during the wake while somehow also making themselves scarce. I don't know what else to say. Honestly, couldn't really ask for more. Thank you Tony!
Janet Hsiao
My mom was killed in a car crash and after a friend of a friend who works in bereavement services recommended West Suburban Funeral Home, I went to see if this was a good fit for my needs. Tony was so kind, empathetic, accommodating to all of my requests, and a real comfort in making a really painful time a little easier. The facilities can accommodate 50-60 people, he had easels for the memory boards I made, everything was executed with no issues. Rather than nickel and dime pricing, Tony has a package price and was clear on what was included with that package. In this instance, I was thankful to not have to make more decisions than was necessary. Tony helped the people that loved my mom say goodbye and I am thankful.
Sheila Byrne
I recently had the misfortune of having my dear loving father pass away. I had called many funeral homes and was immediately comforted by the tone and caring man that answered my call at Cappetta’s West Suburban Funeral Home. I was not passed off to discuss with the funeral director, or told to call back in five minutes or told someone would call me back. At Cappetta’s, I was simply asked by the man answering the phone and in a caring tone, what are the wishes of the family for his service. Cappetta’s explained that everything would be covered by one price and further explained those services. I was relieved and comforted to be speaking to the man that was going to take care of everything, from start to finish, for my family during this very difficult time. Every employee my family encountered at Cappetta’s was the utmost professional, respectful, accommodating person. My family could not have been more pleased by the celebration of my father’s life and proper departure from this world.
Andrew Sardina
The things that stood out about Cappetta's was they were open 24 hours, their price for cremation was listed in their description so no surprises and they were close-by. We're in Downers Grove and they're in Westmont. We felt Tony at Cappettas was very respectful when speaking with us about their services and pricing and also picking up my deceased mother. They arranged cremation and cremains in an urn. Took about a week. They also offer full viewing and funeral services should you need them. Very comforting experience for a mourning family. Thank you Tony.
ELIZABETH KEELEY
Thank you for your professional and caring services. You made a difficult process much easier for family and friends. Specific thanks to Tony, Anthony and Brian for your support. I recommend Cappetta’s West Suburban Funeral Home and Cremation Services to anyone seeking efficient and caring service at a difficult time.
Diane Zimmerman
My sister just finished planning for her husbands wake, funeral service and cemetery services, which were performed this week. All services went very well. Tony was able to ask the right questions, guide us in decisions we needed to make and choreograph each service like clock work. Tony was very calming, making the decisions as easy as possible. He worked very well with our pastor, made sure the guests were comfortable at the wake with coffee, soft drinks and refreshments. But the most amazing event was when Tony arranged for a military presence at the graveside with taps, folding of the flag and presentation to my sister. Very moving. Thanks, Tony, for taking care of my sister and my two nephews so well.
Wendy Adams
If I could give this place 10 stars I would. My nephew passed away quite unexpectedly and tragically in February. We live in Ohio and he lived in Chicago.We did not think it would be possible to view his body due to the nature of the death. When we found out we could, my family didn't think they would be able to handle seeing him. I told my sister I would go and see him and let her know if I thought she could handle it. They did such an amazing job.....They literally made it possible for my sister, my niece and his Fiance to say good bye to him. To talk to him, to touch him.... to say Goodbye. Words could never express the gratitude I have for them. They made it possible for my family to have that last Goodbye and I am very thankful to them.
Ginny Raths
My relative passed away at Hines Hospital and they recommended West Suburban Funeral Home. I couldn’t be more pleased with the kind, caring, efficient care we received — from my first phone call to Tony through the burial at Abraham Lincoln Cemetery.
Gina LaMantia
West suburban funeral home is a wonderful place. Warm, welcoming, compassionate and supportive they took care of everything effortlessly. Made a difficult time for our family much easier. Very grateful.
lisa cardona
Tony was very accommodating and answered all of our questions and was available for additional questions we came up with. It was such a good experience for our family during our loss. Would definitely recommend Cappettas.
Barbara Champ
Tony Cappella is one of the nicest and considerate people i know. Lost my sister, Brother, brother in law, mother and father. He has always been totally professional and kind.
jared stanley
We can not say enough good things about the how well we were treated here. Anthony really went above and beyond with us. He made us feel very comfortable and made things go very smoothly, during a very difficult time. We would recommend West Suburban to anyone.
UB Sweet
Tony perfectly adapted to the different personalities and mourning styles if our family. I needed a separate scoop of ashes, and he handled that for me, as it was distressing for me to do myself.Thanks, Tony!
Gretchen Lewis
I can’t thank you enough for being there for our family at the most difficult time in our lives. You knew what we needed to do when, thought of everything, and made all of the decisions we needed to make clear and seem possible to get through.
Maciek Walec
We wanted to thank you for being so professional during a sad time. Our family is so greatful for setting up a perfect ceremony. I give you guys 10 stars.
Anthony Dicharia
Place was wonderful. Good lounge and service room was perfect for smaller gatherings.
Linda Bublitz
A friend of mine lost her beloved husband. Cappetta's took the care she deserved and did a wonderful job with the service. I would recommend.
Marissa Focosi
Anthony did such a fantastic job with communication on everything and made sure everything was lovely. My dad looked amazing on his day and it was nice to see him like himself before his illness took him away. I recommend this funeral home because he makes you feel like family. It was hard to lose my father, but west subaurban made it a little easier to put him to rest with all my dads family and friends. Thank you!
Kelly Nichols
I cannot thank Cappetta’s West Suburban enough for the beautiful services they provided and helped guide me and my family through a very tough time. They are kind, compassionate and very knowledgeable. We couldn’t have gotten through this without you.Thanks again, Kelly Nichols
Erika
Tony is one of the kindest and most caring people that I have ever had the pleasure of meeting. During such a stressful and unfortunate time, he has made the weight of the loss a little lighter. He genuinely cares for families and works very hard to help you through the difficult process. Very professional and informational services.
Jeff Barta
I would highly recommend Cappetta's West Suburban Funeral home to anyone in need of funeral home or cremation services. Anthony Cappetta is a very helpful, caring professional. We pre-planned my mother-in-law's services several years ago with West Suburban Funeral Home. When she recently passed away, everything was taken care of exactly as planned.Thank you Anthony for all your help during this difficult time.
D K
Cappetta's Funeral home, specifically the owner Tony, made the best of a very sad situation. We met with him prior to the passing of our mother and he helped us get everything in place with decisions made, for when the time came. He made the entire situation easy for us and took care of everything. We just made a phone call when the time came and he handled everything smoothly and without any additional stress for us. He is very responsive to calls, and a follow through, kind person. For reference for those reading this, my mother chose to be cremated. I have nothing but wonderful things to say about the service we received and would recommend him highly.
Julia Fisher
Eight years ago we used Tony for my mother - in -laws funeral. Today we worked with Tony again for my brother-in -law since he was so kind with our family years ago. The facility is able to accommodate any size funeral and are very kind and care for your needs. I highly recommend West Suburban Funeral Home.Roger & Julia Fisher
Mike Gwilliam
My mother in law passed away and I was extremely fortunate to find West Suburban Funeral Home, run by Tony Cappetta and family. Tony and his family made us feel like we were part of their family; the treatment was that personal and caring. In a time of grief you need someone you can trust and count on…that was the Cappetta’s. The cost was surprisingly reasonable and their facility was perfect. It was a relief to have the Cappetta’s guide us through a difficult process at a vulnerable time.--Mike Gwilliam
Rowland Munn
When my husband, Rowland (Skip) Munn, passed away on January 15th, at Loyola Hospital, my daughter made several calls to different funeral homes to get information on cremations. After the calls were made she said that Tony at West Suburban was so nice and informative about their services that we picked them. Tony was so professional and made me feel very comfortable discussing my husbands arrangements. No matter how many times I spoke to him, he was always friendly and helpful. Even though I live 2 1/2 hours from his establishment I hope my children contact Tony to make my final arrangement.Judith Munn
kathy mattes
Tony, what can I say. You did a fantastic job for my husband's wake and funeral. It couldn't have gone any smoother. Most of the people that came said the same thing. Harold looked wonderful and the place was set up wonderfully with all his special things. The cemetery was unbelievable! Your setting up the service people to fold the flag and play taps was a real special thing. I wasn't expecting how special that was! Your keeping the break room full of snacks and drinks was something I never worried about. I couldn't recommend you any higher than you deserve. Continue doing what you do so well.
Ronny Vasquez
The lass SaturdayCapetta's West Suburban did an amazing job Tony son and his father was extremel Exelente job thank you for you service!!
Glenn Sharkey (Sharkey)
The director, Tony, was extremely thoughtful and respectful with my mother and me in setting up the services, and the eventual passing of my Mother this past Sunday. Much appreciated.
Charles Schryer
They where very helpful and nice. They walked me with all I need to do. I would go to them again if needed to.
Ted Selnes
Really appreciate all the help. Very reasonable. Tony did everything for us.Can't thank them enough.
Brian Sather
Very nice guys, a pleasure to work with. Zero up-selling pressure - impressive.
Naveeta Flanagan
Doris Wentzel
Susan Riha