Sunset Funeral Home & Cremation Center

Pet Cremation in Danville, Illinois

Kind and supportive staff Professional and attentive service Clean and well-maintained facility
Inconsistent pricing practices Service quality issues Lost ashes concern
4.7 70 reviews

Customer Reviews

Customer Reviews Summary

Sunset Funeral Home has received overwhelmingly positive reviews for their compassionate service and professionalism during difficult times. Many families expressed gratitude for the staff's attentiveness and support, highlighting their ability to handle arrangements with care and respect. However, some reviews raised concerns about pricing inconsistencies and a few negative experiences related to service quality.

Lee Hopper

Lee Hopper

2 weeks agoNew

The staff was wonderful! Brad Tucker was caring, attentive to details and comforting. My mother-in-law lived with my husband and me in Georgia. She has made pre-arrangements for her funeral years before when she lived in Danville. So everything we needed to handle was long distance, including flying her to Illinois. Sunset could not have been more helpful and kind. They made the very difficult situation bearable. Would give 100 stars if possible!

Blondie

Blondie

a month ago

I used to work for a life insurance company and saw many MANY funeral bills. This place is extremely overpriced, does not charge consistently as they will price the exact same item differently depending upon how much life insurance there is. I always warned families to not tell Sunset how much life insurance there was until after they were quoted prices for the services. I saw them literally take ever single penny so many times. I also saw the exact same casket with the same lining and other options charged $1400 on one bill and $2300 on another and those bills were less than 2 weeks apart. I learned who had integrity and ethics and who didn't. The most honest was a funeral home owner that I actually didn't like as he could be a bit crass and inappropriate but he was very much about helping families. He would come to the office personally to deliver the death certificate and AFTER giving a quote to the family and if the life insurance wouldn't cover the bill he would slash the price of the quote until it did. He would never even ask me how much insurance there was, he would just ask if there was enough to cover $XXX. He has since passed so I won't mention any names but I'm sure a few know who I'm talking about. He's one of the few who never sold out Sunset. Shop around folks.

Vikki Hicks

Vikki Hicks

2 weeks agoNew

Everyone at Sunset was wonderful during such a difficult time especially Jeremy. Losing my mom was so hard and they were so kind and helpful. I was thankful my mom had chosen them.

Vicki Russell

Vicki Russell

3 months ago

My family started doing business with Sunset in July of 1994 when my mother passed away. We turned to them again in October of 2007 when my Dad passed. We were so impressed by their dedication and caring attitude towards our family and especially the children who lost their Papa Ray. My husband and I went to Sunset for prearrangement plans. In September, I lost my husband after a brief illness. The staff has been wonderful at a time when I couldn’t think straight due to the shock of a great loss.

Business Hours & Maps

Sunday Closed
Monday Closed
Tuesday 8:00 - 16:30
Wednesday 8:00 - 16:30
Thursday 8:00 - 16:30
Friday 8:00 - 16:30
Saturday Closed