Moss Family Funeral Home

Pet Cremation in Batavia, Illinois

Kind and sensitive staff Quick return of ashes Clean and professional facility
Concerns with individual attention Conflicting professionalism reviews Limited viewing options
4.6 11 reviews

Customer Reviews

Customer Reviews Summary

Moss Funeral Home has received overwhelmingly positive reviews for their compassionate service and professionalism during difficult times. Many customers praised the staff, particularly Mr. Moss and Becca, for their sensitivity and thorough explanations of the cremation process. However, one review highlighted a negative experience with Mr. Moss, suggesting inconsistency in professionalism.

Bennett Hall

Bennett Hall

a month ago

Bryan Moss is the most unprofessional individual I have ever worked with in the funeral business.

Susan Weiler

Susan Weiler

5 years ago

Moss Funeral Home was fabulous during a difficult time for our family. The professionalism, care and comfort they gave to us was outstanding. Anthony was our "go to" person and was sensitive to our grief. He thoroughly explained the entire process and made it easier for us. Ashley and Brian were also very helpful throughout. I would highly recommend their service from start to finish. Thank you from my sister and me. Sue and Liz

cristal camarena

cristal camarena

2 years ago

I was in search of a place that would cremate my pet cat. I called here, the receptionist was very nice. Mr. Moss was very nice as well. when I got there. The gentlemen that helped me was very nice and professional. even when I got my Kitty back it was in a cute, plastic marbled like urn. everything was handled with care. Thanks.

Paul Pavels

Paul Pavels

4 years ago

This place is fantastic. I lost my daughter in late January and was of course devastated. I called Moss and they took over right away. I didn't know the process at all for setting up a wake or funeral and Moss made it a breeze. When you’re grieving for a loved one the last thing you want is a run around or anything to be complicated. The professionals at Moss did all the work and took us through everything we needed to know. They worked quickly and made a warm and welcoming service for my daughter. I can’t thank you guys enough for your great service. Thanks so much Moss, you all should be proud of the great job your doing for people who are in a time of great difficulty in life.

Business Hours & Maps

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