Customer Reviews Summary
Never Forgotten Pet Cremation has received overwhelmingly positive reviews for their compassionate service and attention to detail during a difficult time. Customers appreciate the kindness of the staff, the beautiful urns and memorial options, and the speedy return of their pets' ashes. Many reviewers express gratitude for the support and care provided, making the experience more manageable during their grief.
Emma Scott
I lost my pet very unexpectedly and traumatic, they let me stay as long as i needed and were soooo kind to me. they gave me back my boy better than i could’ve ever expected. The engravings are done so beautifully. I also got with his urn, a vile of his hair and i was expecting a small amount of hair and they stuffed it full which i immensely appreciated. i would take me animals as a first choice 100 times over. thank you so much!
Brittney Ritcher
I greatly appreciate how well you treated my sweet baby girl Nuggie. Who I lost Unexpectedly, she was only four months old. She helped me through a rough time when she was born. I lost my cat of 16 years two days after she was born.Loosing her was very hard for me to deal with. And am so grateful that I found Never Forgotten Pet. Them made it easy and she was home with end a couple days. Compared to over a week where I had my other baby done.Thank you so much for all you do for our fur babies.
Adventure Seeker
If I could give this place more than a 5 star rating then I would! When I lost my dog it was very hard for me to figure out what the next steps were. I called my vet to see if they could do the cremation but they were all full with their freezer space. My husband was looking around and found you guys. I want to say thank you to Brenda for adjusting the drop off time and getting us in early, also thank you for being so sweet and professional when answering the phones. I can’t remember the name but thank you to the young gentleman who patiently explained to us what the process was and went over items and pricing with us, thank you also for being so gentle and understanding when I was having a hard time saying goodbye to my sweet Pokey. Thank you for being so gentle when you took Pokey and thank you for folding her sweater and blanket when giving her items back to us, it is the small things that count and you guys showed that. Thank you Levi for taking care of Pokey’s cremation and making sure we got her ashes back. Thank you again Never Forgotten Pet Cremation in Boise. I will definitely be recommending you to anyone who loses their pets. You have blessed me beyond what I can express.
Vicky Santiago
I’m so very grateful to Never Forgotten for their kindness, compassion, and caring service. Working with them to have my little girl Taffy cremated was such a positive experience. Brenda was incredibly helpful, and ensured that my wishes for Taffy’s remains to be mixed with the remains of her brother, Chico went smoothly. She handled all the possible issues with my plans upfront and made suggestions that meant I was able to accomplish my final wishes for Taffy and Chico. These folks have a hard job, but they excelled at making an incredibly difficult time just a little more manageable.
Emma Scott
I lost my pet very unexpectedly and traumatic, they let me stay as long as i needed and were soooo kind to me. they gave me back my boy better than i could’ve ever expected. The engravings are done so beautifully. I also got with his urn, a vile of his hair and i was expecting a small amount of hair and they stuffed it full which i immensely appreciated. i would take me animals as a first choice 100 times over. thank you so much!
Brittney Ritcher
I greatly appreciate how well you treated my sweet baby girl Nuggie. Who I lost Unexpectedly, she was only four months old. She helped me through a rough time when she was born. I lost my cat of 16 years two days after she was born.Loosing her was very hard for me to deal with. And am so grateful that I found Never Forgotten Pet. Them made it easy and she was home with end a couple days. Compared to over a week where I had my other baby done.Thank you so much for all you do for our fur babies.
Adventure Seeker
If I could give this place more than a 5 star rating then I would! When I lost my dog it was very hard for me to figure out what the next steps were. I called my vet to see if they could do the cremation but they were all full with their freezer space. My husband was looking around and found you guys. I want to say thank you to Brenda for adjusting the drop off time and getting us in early, also thank you for being so sweet and professional when answering the phones. I can’t remember the name but thank you to the young gentleman who patiently explained to us what the process was and went over items and pricing with us, thank you also for being so gentle and understanding when I was having a hard time saying goodbye to my sweet Pokey. Thank you for being so gentle when you took Pokey and thank you for folding her sweater and blanket when giving her items back to us, it is the small things that count and you guys showed that. Thank you Levi for taking care of Pokey’s cremation and making sure we got her ashes back. Thank you again Never Forgotten Pet Cremation in Boise. I will definitely be recommending you to anyone who loses their pets. You have blessed me beyond what I can express.
Vicky Santiago
I’m so very grateful to Never Forgotten for their kindness, compassion, and caring service. Working with them to have my little girl Taffy cremated was such a positive experience. Brenda was incredibly helpful, and ensured that my wishes for Taffy’s remains to be mixed with the remains of her brother, Chico went smoothly. She handled all the possible issues with my plans upfront and made suggestions that meant I was able to accomplish my final wishes for Taffy and Chico. These folks have a hard job, but they excelled at making an incredibly difficult time just a little more manageable.
Lori Meter
Our kitty, who was a son to us, left us after 19 years. We were devastated 💔. We wanted him with us forever. We found these wonderful, caring people on the internet. We drove 2 hours to bring our boy, Beezee, to them. The way they took care of Beezee and my husband and I was with such compassion and caring. I am so happy we took our boy to them to take care of. They were such a blessing to us. Beezee's memorial turned out so nice. Thank you again for being there for us. Steve and Lori M
David Briggs
They helped me when I was in need with my pet and through the process. The staff and company treat you and your pet like family . And within 24 hours my kitty was back home in a lovely urn . We will 100% be coming back when we need them and 100% recommend their services to friends and family when in need of these kind of services . They went above and beyond.
Carrie G
I just wanted to say that this business and the people that own and work there made the transition with our pets so much easier. It's still incredibly hard but the people here are so caring, understanding, gentle, and kind. They have an amazing selection of beautiful memorial pieces as well. We had a run of bad luck last year and lost our dog, cat, and two bunnies throughout the year. It was so hard for us but Never Forgotten helped us so much. We, Baxter, Brahms, Nutmeg, and Chloe, all thank you for everything. ❤️
Andrea Clifton
My sweet Shadow passed away on August 22nd due to a brain tumor. I stumbled upon Never Forgotten Pet Cremations after a quick google search and they squeezed me in before they closed. When I arrived, Dan was the one to talk me through the process. I was a total mess and couldn't stop crying. But he never rushed me and handed me a box of tissues while I talked his ear off about my fur baby and even managed to make me laugh a few times. Due to work, I'd been unable to pick her up until today. They were very flexible and when I called them after getting off early for once, they told me to come right over.I appreciate you guys so much. Thank you for everything❤️
Trinity Ragus
They were so extremely amazing, they made sure to have us send in options of pictures and seeing the one they chose truly made us all light up when we picked him up. I believe if you want your baby with you forever this is the best place to take them in to! Thank you guys so so much for being so amazing and kind. His box turned out incredible and his nose prints will be cherished forever.
Tonya Eitrem
It's taken me 3 months to write this review due to my grief but I wanted to thank y'all for your kindness and compassion you showed my husband and I. We were having the literal worst day of our lives and y'all were nothing but kind even though we showed up right around closing time. We paid extra to have Delilah returned to us as soon as possible and y'all made that possible just 15 hours after bringing her in, even honoring our request for her knee hardware and for her ashes to be easily transferable to a custom urn we purchased. We will be forever grateful for your services and will return when the time comes.
Richard Miskin
Thank you to all that helped me with my dog Kush, you were amazing in my time of need. With gentle and kind words to all my questions your team far exceeded my expectations I am truly grateful for all you did!
alex vervalen
I have had the best experience here for the worst day of my life. They are very understanding and go above and beyond to make sure your beloved is taken care of. Till the day I die I will support this wonderful team. 🥰
Gwenn
I am grieving and do not know how long my grieving will last. I know that I will rise again. I will be able to move on. Brenda, Rhys.. you both have made that possible. I thank you. The kindness, caring touch you not only extended to me and my mom but my Mason Boy is far beyond words in which I can express for my gratitude. You went above and beyond. My Mason will always be with me regardless of his resting remains. His soul is a light that will forever shine. While here, he touched so many hearts and brought smiles to absolutely everyone along the way on his journey. This is what we need to be for one another.. a light to lead us home. Thank you so very much for everything. I want you to know you're so very much appreciated 🐾💞 Rest in peace my beautiful baby
Ashley Lema
I cannot express how grateful I am for Never Forgotten. I’d been out of state when my beloved kitty ventured from my backyard (he never had before) and was struck by a car on a nearby road. I was notified by a Good Samaritan the day this occurred. I’d made a couple calls to the city/vet but nobody would pick him up. The only ones who were willing to retrieve his body for me were Never Forgotten. Although located a 45 minute drive away, Dan picked his body up and managed to save his collar for me. I now have a beautiful urn and necklace, as well as his collar. I’d spoken with three staff members in total between the initial call and urn pick up, all of which were very pleasant. Thank you so very much Never Forgotten.
Amanda Martinez
Phenomenal service. At one of the most devastating times in my life they made everything easy, simple & fast. They do the work at their location on site & I couldn't have picked someone better to help me say goodbye to my little Cosmo 🙏
Amber Wiese
I have never had a pet so long and so loved. The kindness and gentleness was the best I could have ever hoped for in taking the next steps. I greatly appreciated the patience with my questions. I couldn’t be happier with the entire process. Very beautiful wooden piece. Thank you for taking such care in creating a beautiful urn and so empathetic with our broken hearts.
Kari
Levi made an otherwise terrible experience better. He was gracious, kind, and very helpful. Would recommend Never Forgotten's services to anyone in need of them.
Akyra Pagoulatos
I lost my dog after 17 years together. I call the two prevailing crematory services company in Boise ID. This one was exceptionally accommodating and quick. Though not the decision factor, the charged me 70% less for a private cremation that also included a nice handcrafted wooded box for the ashes. The other place I called was Gentle Goodbyes. These people were urging me to let them terminate my dog (apparently they also offer euthanasia) and buy the "deluxe" package, while my dog was still alive!
Sharon LaRosa
We so appreciate the kindness and care we received taking care of my beloved KC. They came in on a Saturday to assist my husband and this alone was helpful during a traumatic moment while I was out of state. I highly recommend their service. Thank you so much.
Liz Gatchel
The urn with my dogs picture on it that they engraved is absolutely beautiful and spot on. They have always been great in my eyes because we've had several pets cremated there and I can't say enough about their service. I also got one of their necklaces that has some of my DACY ashes in there and that means so much to me that I can't tell you. Will constantly request you if I am able for any pet that passes. Keep up the good work guys!!
Jenni Byrd
The staff at Never Forgotten are very caring and helpful! We were devastated to lose our beloved pup, and they helped make everything so much easier. They have a great relationship with Dr. Erin Hogan, which helped our experience be seamless. Our keepsakes are beautiful, too.
Emily sharp
When i called in a hurry when i need to find a place to have my cat cremated. On the phone they where so caring and nice to me. We got there to drop of my cat miss. The staff was So nice walking us through the area to pick out a box for her. When i picked her up still very nice and kind. Thank you to you all in my time of need.
Leslie Munson
By far the best experience I’ve had saying good bye to a pet. Services are very fair and they are just the nicest people to work with. You will be thankful you chose them ❤️🐾Leslie Munson
Berenice Vail
I took my pet bunny Trappy to All Valley Animal Pet Clinic to get him cremated but never knew who was the one that will provide the cremation services until last night I got him back. Love the serviceMy trappy was my pride and joy and the only thing that kept me from ending my life 5 years ago. He cross the rainbow bridge unexpectedly and I’m still grieving. But having him back gives me peace. I want to thank Marcus for taking care of my boy.
Angela Raney
Our beloved goat recently died and we decided to have him cremated. I thought I would get laughed at when I explained we wanted to cremate our goat, however the gentleman told me that they had cremated several goats and it was not out of the normal. He was super compassionate and helpful and also over $100 cheaper than the first place I called. They picked up our goat the same day we called and he was ready to be picked up the following day. We were so impressed! And the handmade urn with our goats name (and little hoof prints) engraved was just beautiful. All in all a super good experience. We will definitely use this company again as needed!
Deb Sinclair
Many tears today-sad because we miss him so much, happy because he is back home. Duke was my daughters best friend - they were joined at the hip and she will tell me she misses him so bad it hurts but she doesn't know how to not miss him. He is by her bed, right where he always was.Thank you for your kindness and patience. The picture of Duke is so awesome--as my daughter said, its like he is watching me. You have gave her some peace.
Sarah riesgo
Our experience was peaceful, and the staff was very kind and helpful. They were very respectful and quickly returned our beloved Geo back to us. We are grateful for their services during a very hard time.
Nichole Andersob
I have never had such an amazing experience as I have had with this company. My mother's bunny died and I was able to work with them with my work schedule, and meet up with them to give her a few things to help her grieve. They were so kind to meet up after they closed and secretly do this for her. They kept in contact with me for her and informed me of when they were in shop for my mother to pick the ashes early for her pet. The most amazing company, and the most considerate people! You can feel their compassion and empathy! Thank you so much. This means a great deal to our family in our time of loss. Pancake and pancakes family appreciates the company and their staff, thank you so much.
Savvy Hay
My hamster had passed away unfortunately and I called for info about cremation, amazing prices compared to others and the woman at the front was so amazing and kind. I got my hamsters ashes back 24 hours later in a beautiful urn. Definitely recommend!
Bethani Brown
The employees were so genuine and didn’t rush me to say goodbye at all. All the other places I called were so rude and I’m glad I chose to take my pet to this place.
Emma Scott
I lost my pet very unexpectedly and traumatic, they let me stay as long as i needed and were soooo kind to me. they gave me back my boy better than i could’ve ever expected. The engravings are done so beautifully. I also got with his urn, a vile of his hair and i was expecting a small amount of hair and they stuffed it full which i immensely appreciated. i would take me animals as a first choice 100 times over. thank you so much!
Brittney Ritcher
I greatly appreciate how well you treated my sweet baby girl Nuggie. Who I lost Unexpectedly, she was only four months old. She helped me through a rough time when she was born. I lost my cat of 16 years two days after she was born.Loosing her was very hard for me to deal with. And am so grateful that I found Never Forgotten Pet. Them made it easy and she was home with end a couple days. Compared to over a week where I had my other baby done.Thank you so much for all you do for our fur babies.
Adventure Seeker
If I could give this place more than a 5 star rating then I would! When I lost my dog it was very hard for me to figure out what the next steps were. I called my vet to see if they could do the cremation but they were all full with their freezer space. My husband was looking around and found you guys. I want to say thank you to Brenda for adjusting the drop off time and getting us in early, also thank you for being so sweet and professional when answering the phones. I can’t remember the name but thank you to the young gentleman who patiently explained to us what the process was and went over items and pricing with us, thank you also for being so gentle and understanding when I was having a hard time saying goodbye to my sweet Pokey. Thank you for being so gentle when you took Pokey and thank you for folding her sweater and blanket when giving her items back to us, it is the small things that count and you guys showed that. Thank you Levi for taking care of Pokey’s cremation and making sure we got her ashes back. Thank you again Never Forgotten Pet Cremation in Boise. I will definitely be recommending you to anyone who loses their pets. You have blessed me beyond what I can express.
Vicky Santiago
I’m so very grateful to Never Forgotten for their kindness, compassion, and caring service. Working with them to have my little girl Taffy cremated was such a positive experience. Brenda was incredibly helpful, and ensured that my wishes for Taffy’s remains to be mixed with the remains of her brother, Chico went smoothly. She handled all the possible issues with my plans upfront and made suggestions that meant I was able to accomplish my final wishes for Taffy and Chico. These folks have a hard job, but they excelled at making an incredibly difficult time just a little more manageable.
Lori Meter
Our kitty, who was a son to us, left us after 19 years. We were devastated 💔. We wanted him with us forever. We found these wonderful, caring people on the internet. We drove 2 hours to bring our boy, Beezee, to them. The way they took care of Beezee and my husband and I was with such compassion and caring. I am so happy we took our boy to them to take care of. They were such a blessing to us. Beezee's memorial turned out so nice. Thank you again for being there for us. Steve and Lori M
David Briggs
They helped me when I was in need with my pet and through the process. The staff and company treat you and your pet like family . And within 24 hours my kitty was back home in a lovely urn . We will 100% be coming back when we need them and 100% recommend their services to friends and family when in need of these kind of services . They went above and beyond.
Carrie G
I just wanted to say that this business and the people that own and work there made the transition with our pets so much easier. It's still incredibly hard but the people here are so caring, understanding, gentle, and kind. They have an amazing selection of beautiful memorial pieces as well. We had a run of bad luck last year and lost our dog, cat, and two bunnies throughout the year. It was so hard for us but Never Forgotten helped us so much. We, Baxter, Brahms, Nutmeg, and Chloe, all thank you for everything. ❤️
Andrea Clifton
My sweet Shadow passed away on August 22nd due to a brain tumor. I stumbled upon Never Forgotten Pet Cremations after a quick google search and they squeezed me in before they closed. When I arrived, Dan was the one to talk me through the process. I was a total mess and couldn't stop crying. But he never rushed me and handed me a box of tissues while I talked his ear off about my fur baby and even managed to make me laugh a few times. Due to work, I'd been unable to pick her up until today. They were very flexible and when I called them after getting off early for once, they told me to come right over.I appreciate you guys so much. Thank you for everything❤️
Trinity Ragus
They were so extremely amazing, they made sure to have us send in options of pictures and seeing the one they chose truly made us all light up when we picked him up. I believe if you want your baby with you forever this is the best place to take them in to! Thank you guys so so much for being so amazing and kind. His box turned out incredible and his nose prints will be cherished forever.
Tonya Eitrem
It's taken me 3 months to write this review due to my grief but I wanted to thank y'all for your kindness and compassion you showed my husband and I. We were having the literal worst day of our lives and y'all were nothing but kind even though we showed up right around closing time. We paid extra to have Delilah returned to us as soon as possible and y'all made that possible just 15 hours after bringing her in, even honoring our request for her knee hardware and for her ashes to be easily transferable to a custom urn we purchased. We will be forever grateful for your services and will return when the time comes.
Angala Marie
Amazing, compassionate people they were the right people to take our dog/family for our last goodbye they understand how much our pets are genuinely loved and part of our everyday life for so long. They show kindness and patience and understand our love and how hard it is saying our final goodbye.
Sam Hill
Staff was very kind and compassionate and accommodated me on very short notice close to closing time. Nobody wants to have to do this, but when my little buddy left this world, they gave him the dignity and respect he deserved. Highly recommended.
Katie Sipe
Such wonderful people! Brenda is so caring and thoughtful! It's hard enough to lose a beloved pet. Having someone just there to comfort you is priceless! Thank you so much!
Ciera Buhler
I cannot explain how grateful I am to NFPC! Our baby passed of old age on a Sunday a.m. no one is open on Sundays. Regardless, Dan responded to my email on a Sunday. We wanted to price things out, we have 5 kids and it is Christmas time so we were strapped. After calling around not only were they the best priced but also the sweetest and most amazing! I dropped our Mandy girl off on a Tuesday and she was ready to come home on Thursday. The ink paw prints were a great thing to add to keep with us! I am so thankful!
Jeri Tromburg
Rascal is the first pet that myself and my family have lost and it was hard, to say the least. I called many places and it was so expensive to get our kitty's ashes back. Then I called Never Forgotten, not only were they less expensive but also very compassionate. (not so clinical) I think I called 2 or more times asking questions before I made an appt and everytime they answered with the utmost respect. They were very accommodating to all of my requests. I was expecting to wait over a week and they surprised me and only took 5 days!!!! Rascals urn is just so perfect!! I am recommending Pet Crematory to every furbaby owner I know!!! Thank you for taking such good care of my Rascal on her final adventure.
Bailey Hoffman
If I could leave more than 5 stars I would. I am an owner of a large variety of animals, and with that being said loss happens more frequently with so many different species and age ranges. The last 3 pets I had to say goodbye to were all brought to Never Forgotten, and the results are always so stunning. They care so deeply about our fur babies and treat everyone of them with the utmost respect. They are consoling with every pick up and drop off as well. Thank you guys for always doing such an amazing job!
Jonathan Cautela
I am so happy with how convenient it was to take my incredible dog. My dog passed away at about 10:30 at night and the most stressful part was what to do with his body because I didn’t want to have to keep him in the garage until the morning and bury him. I didn’t want to have to deal with the pain all over again in the morning, so I called All Valley animal hospital and the took him that night and set him up to be cremated. A few weeks later I received the beautiful urn with his ashes also a paw print in clay and one in ink. They did a great job. Thank you Forgotten Pet Cremations you guys really made this tuff time a lot less stressful.
Leo Ramírez
The staff was caring and helped out so much. They answered all the questions I had. Pricing was good and the engraving in the metal plate is very detailed. Thank you 🙏🏽
Heather Robinson
When we had our family dog put down suddenly at All Valley Animal Care Center, we elected to keep his ashes, and Never Forgotten is the company that was used. Our wooden box urn is absolutely beautiful, and the name placard on the front is lovely. Thank you for the beautiful keepsake.
Desten Winkler
I just wanted to take a moment to express my gratitude for thecare and craftsmanship that went into my best friends urn! It is absolutelystunning! I wasn’t sure what to expect when I dropped my fur baby off to belaid to rest but I’m glad he landed in y’all’s care.The most sincere thank you from me and my family! ❤️
Richard Miskin
Thank you to all that helped me with my dog Kush, you were amazing in my time of need. With gentle and kind words to all my questions your team far exceeded my expectations I am truly grateful for all you did!
alex vervalen
I have had the best experience here for the worst day of my life. They are very understanding and go above and beyond to make sure your beloved is taken care of. Till the day I die I will support this wonderful team. 🥰
Gwenn
I am grieving and do not know how long my grieving will last. I know that I will rise again. I will be able to move on. Brenda, Rhys.. you both have made that possible. I thank you. The kindness, caring touch you not only extended to me and my mom but my Mason Boy is far beyond words in which I can express for my gratitude. You went above and beyond. My Mason will always be with me regardless of his resting remains. His soul is a light that will forever shine. While here, he touched so many hearts and brought smiles to absolutely everyone along the way on his journey. This is what we need to be for one another.. a light to lead us home. Thank you so very much for everything. I want you to know you're so very much appreciated 🐾💞 Rest in peace my beautiful baby
Ashley Lema
I cannot express how grateful I am for Never Forgotten. I’d been out of state when my beloved kitty ventured from my backyard (he never had before) and was struck by a car on a nearby road. I was notified by a Good Samaritan the day this occurred. I’d made a couple calls to the city/vet but nobody would pick him up. The only ones who were willing to retrieve his body for me were Never Forgotten. Although located a 45 minute drive away, Dan picked his body up and managed to save his collar for me. I now have a beautiful urn and necklace, as well as his collar. I’d spoken with three staff members in total between the initial call and urn pick up, all of which were very pleasant. Thank you so very much Never Forgotten.
Amanda Martinez
Phenomenal service. At one of the most devastating times in my life they made everything easy, simple & fast. They do the work at their location on site & I couldn't have picked someone better to help me say goodbye to my little Cosmo 🙏
Amber Wiese
I have never had a pet so long and so loved. The kindness and gentleness was the best I could have ever hoped for in taking the next steps. I greatly appreciated the patience with my questions. I couldn’t be happier with the entire process. Very beautiful wooden piece. Thank you for taking such care in creating a beautiful urn and so empathetic with our broken hearts.
Kari
Levi made an otherwise terrible experience better. He was gracious, kind, and very helpful. Would recommend Never Forgotten's services to anyone in need of them.
Akyra Pagoulatos
I lost my dog after 17 years together. I call the two prevailing crematory services company in Boise ID. This one was exceptionally accommodating and quick. Though not the decision factor, the charged me 70% less for a private cremation that also included a nice handcrafted wooded box for the ashes. The other place I called was Gentle Goodbyes. These people were urging me to let them terminate my dog (apparently they also offer euthanasia) and buy the "deluxe" package, while my dog was still alive!
Sharon LaRosa
We so appreciate the kindness and care we received taking care of my beloved KC. They came in on a Saturday to assist my husband and this alone was helpful during a traumatic moment while I was out of state. I highly recommend their service. Thank you so much.
Liz Gatchel
The urn with my dogs picture on it that they engraved is absolutely beautiful and spot on. They have always been great in my eyes because we've had several pets cremated there and I can't say enough about their service. I also got one of their necklaces that has some of my DACY ashes in there and that means so much to me that I can't tell you. Will constantly request you if I am able for any pet that passes. Keep up the good work guys!!
Paige P
They were respectful and caring. They gave us all the time we needed. Their products are beautiful and hand crafted. I have never seen anything like it. Highly recommend!!!
Giner B
Twice now, I’ve brought kitties to Never Forgotten for cremation. Brenda & her spouse have been very kind, helpful and compassionate each time. I would definitely use them again (hopefully not too soon) when I am in need of this service again.
Lorice Akers
Our precious Jessie Akers passed away and this company provided the cremation service. We chose to use our own urn. When we picked up Jessie’s ashes, they were given to us in a baggie with her name written on it using a black felt pen. Her paws were put on scrap paper that looks like a 3 year cut the squares. Both were different sizes and cut uneven. There was no care at all provided for our Jessie or care for our loss. We have always provided our own urns for our dogs and our ash’s were given back to us in a container that satisfactory and not degrading like it was done for Jessie. This was just awful to know that our Jessie was not handled with love and care. It has just added additional pain to our loss.
Ellen Sutin
I experienced such kindness today when I brought my beloved cat in for a private cremation. Very accommodating for my special requests. I sure hope I don’t have to come back here for a very long time! But when the need arises I will come here again. I fully recommend this business
Bianca Hernandez
Thank you so much for your service. You are so kind and compassionate. Peanut was well taken care of and you were so understanding. With out, I don't know what I would have done. We are so pleased with your service, I will highly recommend you to all who know me and my family. Thank you so much.
Melissa Thompson
It seems weird giving a business like this a rating, but they did a great job at creamating my dog in a timely manner. I did enjoy the little condolences note they left on my baby's box. I really do love the urn he came home in as well.
Joella Shiflett
100% recommend this company! I brought my baby bunny here, and the staff were so kind and helpful.
Christina Marie
The lady I talked to was so caring and the nicest. Best decision I made of taking my dog there. I highly recommend.
Summer Quaid
I think they did a really good job on our dogs ashes...... And urn is beautiful and his paw..... Thank you so much
Colleen Chiu
I want to thank Michael for his kindness in caring for my Little Girl and in personalizing the engraving. Appreciated more than you know.
Jenni Byrd
The staff at Never Forgotten are very caring and helpful! We were devastated to lose our beloved pup, and they helped make everything so much easier. They have a great relationship with Dr. Erin Hogan, which helped our experience be seamless. Our keepsakes are beautiful, too.
Emily sharp
When i called in a hurry when i need to find a place to have my cat cremated. On the phone they where so caring and nice to me. We got there to drop of my cat miss. The staff was So nice walking us through the area to pick out a box for her. When i picked her up still very nice and kind. Thank you to you all in my time of need.
Leslie Munson
By far the best experience I’ve had saying good bye to a pet. Services are very fair and they are just the nicest people to work with. You will be thankful you chose them ❤️🐾Leslie Munson
Berenice Vail
I took my pet bunny Trappy to All Valley Animal Pet Clinic to get him cremated but never knew who was the one that will provide the cremation services until last night I got him back. Love the serviceMy trappy was my pride and joy and the only thing that kept me from ending my life 5 years ago. He cross the rainbow bridge unexpectedly and I’m still grieving. But having him back gives me peace. I want to thank Marcus for taking care of my boy.
Angela Raney
Our beloved goat recently died and we decided to have him cremated. I thought I would get laughed at when I explained we wanted to cremate our goat, however the gentleman told me that they had cremated several goats and it was not out of the normal. He was super compassionate and helpful and also over $100 cheaper than the first place I called. They picked up our goat the same day we called and he was ready to be picked up the following day. We were so impressed! And the handmade urn with our goats name (and little hoof prints) engraved was just beautiful. All in all a super good experience. We will definitely use this company again as needed!
Deb Sinclair
Many tears today-sad because we miss him so much, happy because he is back home. Duke was my daughters best friend - they were joined at the hip and she will tell me she misses him so bad it hurts but she doesn't know how to not miss him. He is by her bed, right where he always was.Thank you for your kindness and patience. The picture of Duke is so awesome--as my daughter said, its like he is watching me. You have gave her some peace.
Sarah riesgo
Our experience was peaceful, and the staff was very kind and helpful. They were very respectful and quickly returned our beloved Geo back to us. We are grateful for their services during a very hard time.
Nichole Andersob
I have never had such an amazing experience as I have had with this company. My mother's bunny died and I was able to work with them with my work schedule, and meet up with them to give her a few things to help her grieve. They were so kind to meet up after they closed and secretly do this for her. They kept in contact with me for her and informed me of when they were in shop for my mother to pick the ashes early for her pet. The most amazing company, and the most considerate people! You can feel their compassion and empathy! Thank you so much. This means a great deal to our family in our time of loss. Pancake and pancakes family appreciates the company and their staff, thank you so much.
Savvy Hay
My hamster had passed away unfortunately and I called for info about cremation, amazing prices compared to others and the woman at the front was so amazing and kind. I got my hamsters ashes back 24 hours later in a beautiful urn. Definitely recommend!
Bethani Brown
The employees were so genuine and didn’t rush me to say goodbye at all. All the other places I called were so rude and I’m glad I chose to take my pet to this place.
Josh Sanders
Couldn't have had a getter experience with these folks given a very sad situation. Very kind and considerate, every one of them. :)
Ryan Buell
The best service u can ask for at in times like this
Adrian Garcia
Very good place, box was slightly crooked but that’s not what matters anyway, highly recommended
Brandt Lee
Very caring and professional. Thanks for the service you provide.
Alexandra
This place is amazing. They did an amazing job.
Julie Raichart
Thank you for caring for my sweet doggie
Susan Whempner
My husband and I recently lost our sweet girl, Molly, and we just picked her up yesterday from our vet. We are so grateful for Never Forgotten Pet Cremations. The care that was taken and what we received back means so much to us. The card with her paw prints was so unexpected and means the world to us and her urn with her name on it is so nice. Losing her was devastating and it’s so comforting to know that she was treated with such loving kindness.
Tia Lilic
Caitlyn Ware
Ashley Barber
Angala Marie
Amazing, compassionate people they were the right people to take our dog/family for our last goodbye they understand how much our pets are genuinely loved and part of our everyday life for so long. They show kindness and patience and understand our love and how hard it is saying our final goodbye.
Sam Hill
Staff was very kind and compassionate and accommodated me on very short notice close to closing time. Nobody wants to have to do this, but when my little buddy left this world, they gave him the dignity and respect he deserved. Highly recommended.
Katie Sipe
Such wonderful people! Brenda is so caring and thoughtful! It's hard enough to lose a beloved pet. Having someone just there to comfort you is priceless! Thank you so much!
Ciera Buhler
I cannot explain how grateful I am to NFPC! Our baby passed of old age on a Sunday a.m. no one is open on Sundays. Regardless, Dan responded to my email on a Sunday. We wanted to price things out, we have 5 kids and it is Christmas time so we were strapped. After calling around not only were they the best priced but also the sweetest and most amazing! I dropped our Mandy girl off on a Tuesday and she was ready to come home on Thursday. The ink paw prints were a great thing to add to keep with us! I am so thankful!
Jeri Tromburg
Rascal is the first pet that myself and my family have lost and it was hard, to say the least. I called many places and it was so expensive to get our kitty's ashes back. Then I called Never Forgotten, not only were they less expensive but also very compassionate. (not so clinical) I think I called 2 or more times asking questions before I made an appt and everytime they answered with the utmost respect. They were very accommodating to all of my requests. I was expecting to wait over a week and they surprised me and only took 5 days!!!! Rascals urn is just so perfect!! I am recommending Pet Crematory to every furbaby owner I know!!! Thank you for taking such good care of my Rascal on her final adventure.
Bailey Hoffman
If I could leave more than 5 stars I would. I am an owner of a large variety of animals, and with that being said loss happens more frequently with so many different species and age ranges. The last 3 pets I had to say goodbye to were all brought to Never Forgotten, and the results are always so stunning. They care so deeply about our fur babies and treat everyone of them with the utmost respect. They are consoling with every pick up and drop off as well. Thank you guys for always doing such an amazing job!
Jonathan Cautela
I am so happy with how convenient it was to take my incredible dog. My dog passed away at about 10:30 at night and the most stressful part was what to do with his body because I didn’t want to have to keep him in the garage until the morning and bury him. I didn’t want to have to deal with the pain all over again in the morning, so I called All Valley animal hospital and the took him that night and set him up to be cremated. A few weeks later I received the beautiful urn with his ashes also a paw print in clay and one in ink. They did a great job. Thank you Forgotten Pet Cremations you guys really made this tuff time a lot less stressful.
Leo Ramírez
The staff was caring and helped out so much. They answered all the questions I had. Pricing was good and the engraving in the metal plate is very detailed. Thank you 🙏🏽
Heather Robinson
When we had our family dog put down suddenly at All Valley Animal Care Center, we elected to keep his ashes, and Never Forgotten is the company that was used. Our wooden box urn is absolutely beautiful, and the name placard on the front is lovely. Thank you for the beautiful keepsake.
Desten Winkler
I just wanted to take a moment to express my gratitude for thecare and craftsmanship that went into my best friends urn! It is absolutelystunning! I wasn’t sure what to expect when I dropped my fur baby off to belaid to rest but I’m glad he landed in y’all’s care.The most sincere thank you from me and my family! ❤️
rose wolf gamer 16
Laura Fishburn