Lauren Prada
We recently had to say goodbye to our dog Tucker. Although we’ve known for two years that he was sick, it broke our heart. We used Lap of Love and they were great! and they used monarch pet memorial services to have him cremated. Monarch dropped the urn at our vet. and called to let us know it was there. It was in a nice bag with his paw print and his name on the box and some of his fur. They made a very difficult process a little easier and we appreciate it. It was very nice to receive their package.
Jenn Correa
My very special fur son passed away and so we can keep him close with us even in his passing, we made arrangements here. The staff here are just soooo compassionate and amazing!! They take the time to explain in detail the process. They addressed all question and concerns. They helped in so many ways to give light on a sad and dark time. My family appreciate you all and we thank you!! 🧡If I could give 10 stars I would!!!
Michelle
Upon receiving my memorial items after my cat passed away, I noticed that the paw print looked weird. The paw looks nothing like my cat, or any cat’s paw. It is very clear the toe bean part was made not by imprinting from my cat, but it was done by hand, maybe with a pen or some type of circle shaped item. I called the location back and was told “if we cant get a good imprint, we have our team clean it up mold it and fix it ourselves”, which confirms that someone thought it would be better to just fake the cat paws instead of redoing it, or just being honest and saying one wasn’t able to be made.The manager called me back after I called to raise my concern, and the manager could not have been less empathetic. No apologies, no genuine concern and instead argued with me and said their employee misspoke and tried to assure me it was in fact my cats paw.Any pet lover (or anyone with eyesight) can clearly see the clay mold is not a true cats paw. I’m absolutely disgusted and would never recommend trusting these people with your loved ones.Edit to review: As of 1/19/25 I wanted to update my review as the owner did reach out to try and make things right. Nothing can change what happened but I do appreciate the response provided by the manager.
Evelyn Howard
I recently had to say goodbye to my fur baby, Neo, and Monarch made a difficult time a little easier with their thoughtful and professional service. They patiently walked me through the process, explaining everything clearly and answering all my questions with care. They worked with the emergency clinic I used to arrange the pickup, so I did not have to be involved with that. When I received my Neo's ashes, they were presented respectfully and with the utmost dignity. It was clear that every step of the process was handled with sensitivity and respect for my pet's memory. What I appreciate the most is that my cat was mostly orange with a white chest, and they made sure to get fur from each spot, so that my little jar had both colors.Overall, I would highly recommend Monarch Pet Memorial Services to anyone facing the loss of a beloved pet. Their compassionate staff and professional approach truly made a difference for me during a difficult time.
Lauren Prada
We recently had to say goodbye to our dog Tucker. Although we’ve known for two years that he was sick, it broke our heart. We used Lap of Love and they were great! and they used monarch pet memorial services to have him cremated. Monarch dropped the urn at our vet. and called to let us know it was there. It was in a nice bag with his paw print and his name on the box and some of his fur. They made a very difficult process a little easier and we appreciate it. It was very nice to receive their package.
Jenn Correa
My very special fur son passed away and so we can keep him close with us even in his passing, we made arrangements here. The staff here are just soooo compassionate and amazing!! They take the time to explain in detail the process. They addressed all question and concerns. They helped in so many ways to give light on a sad and dark time. My family appreciate you all and we thank you!! 🧡If I could give 10 stars I would!!!
Michelle
Upon receiving my memorial items after my cat passed away, I noticed that the paw print looked weird. The paw looks nothing like my cat, or any cat’s paw. It is very clear the toe bean part was made not by imprinting from my cat, but it was done by hand, maybe with a pen or some type of circle shaped item. I called the location back and was told “if we cant get a good imprint, we have our team clean it up mold it and fix it ourselves”, which confirms that someone thought it would be better to just fake the cat paws instead of redoing it, or just being honest and saying one wasn’t able to be made.The manager called me back after I called to raise my concern, and the manager could not have been less empathetic. No apologies, no genuine concern and instead argued with me and said their employee misspoke and tried to assure me it was in fact my cats paw.Any pet lover (or anyone with eyesight) can clearly see the clay mold is not a true cats paw. I’m absolutely disgusted and would never recommend trusting these people with your loved ones.Edit to review: As of 1/19/25 I wanted to update my review as the owner did reach out to try and make things right. Nothing can change what happened but I do appreciate the response provided by the manager.
Evelyn Howard
I recently had to say goodbye to my fur baby, Neo, and Monarch made a difficult time a little easier with their thoughtful and professional service. They patiently walked me through the process, explaining everything clearly and answering all my questions with care. They worked with the emergency clinic I used to arrange the pickup, so I did not have to be involved with that. When I received my Neo's ashes, they were presented respectfully and with the utmost dignity. It was clear that every step of the process was handled with sensitivity and respect for my pet's memory. What I appreciate the most is that my cat was mostly orange with a white chest, and they made sure to get fur from each spot, so that my little jar had both colors.Overall, I would highly recommend Monarch Pet Memorial Services to anyone facing the loss of a beloved pet. Their compassionate staff and professional approach truly made a difference for me during a difficult time.
Mirca Colon
Two weeks ago my beloved pet Scruffy passed away. The staff at Monarch Pet Memorial Services were incredibly compassionate and understanding during this difficult time. They took care of everything with such care and respect,. His paw impression on his urn is beautiful. I highly recommend Monarch Pet Memorial. Thank you for providing such a comforting and peaceful experience during a tough time.
Angie A
Without words!! The care and attention to detail honoring my sweet baby girl Sahara’s journey to her final resting place was by far beyond my expectations and has left me without words!!! I am at peace now that she’s home. Thank you to Monarch for seeing her home🙏🏼
Stefanie P
My sweet boy passed a little over a week ago. Lap of Love was here to assist and transported him to Monarch. While I didn't deal with them directly, I am extremely pleased with the outstanding service they provided. When I arrived at my vet's office to pick up my boy's urn, I was so grateful for the extra special touches they added, like his paw print on the wooden box. During this incredibly difficult time, these seemingly small tokens mean the world. Thank you, everyone at Monarch!
Kelly Barter
So impressed with Monarch Pet Memorial Services. I received my Benny’s ashes in the mail in an urn with his paw print, a clay paw print, print on paper and a hair clipping. They also included a certificate of private cremation in a gift bag. The thought that went into all of this means so much. Thank you.
Greg B
We recently lost our Raleigh, an amazing dog we had for almost 9 years. A good friend recommended Monarch and they were fantastic. Alan and his crew are very professional and very caring. We received an urn with Raleigh's ashes as well as nose and paw prints. A very touching memorial to probably the best dog to have ever touched our lives. Highly recommended. Losing your pet is one of life's tragedies and Monarch made it a bit easier to handle.
Christine Toolsie
Our boy Shadow was laid to rest at home with Lap of Love and Monarch was tasked with his private cremation. When I received information for tracking, the communication was smooth and very reassuring. When Shadow came home we recieved such a lovely package, more than expected honestly. The urn is beautiful and the care and thoughtfulness that went into every piece is amazing. I was so happy to know that our boy was cared for, whole heartedly, until the very end. I can't say thank you enough foe this service.
Kate Kosche
My kitty was euthanized at home by Lap of Love veterinary service and they used Monarch when I told them I would like private cremation. Service was compassionate and quick, and we received her back in about 1 week in a nice, small wooden box with her name and pawprint on it as well as a small lock of her hair in a tiny glass jar. Excellent!
Lin Brush
We had to say good by to our amazing boxer, Quinn. A beautiful wooden urn with her engraved footprint, clay paw impression, and keepsake card and bookmark was returned to us. Laps of love, in home euthanasia assisted us in sending Quinn to the Rainbow bridge. Furever in our hearts Miss Quinn.
Cassandra White
We said goodbye to our sweet Jilly almost a month ago. While this is an experience you never want to have, Monarch makes it as easy as possible. When it was time for Jilly to come back home with us, we were so pleased to see the care that was taken with her and her memorial. The beautiful paw print and urn mean so much to me. The fur clippings have brought me so much joy. Everything was packaged with such care and thought. I would recommend them in a heartbeat.
Ashley Smith
Monarch did an absolutely beautiful job. We did not reach out to them directly- their services were utilized by the company we used to put our pet to sleep. I’m so glad the company we went through works with Monarch. I was very pleasantly surprised when I picked our girl up from our vet. The presentation was wonderful. The box for her ashes was beautiful and sturdy with her name engraved and paw printed on top. The plaster paw print also had her name engraved and her locks of hair were in such a sweet keepsake container. Losing our best friend has been so hard on our family and knowing she was well-cared for till she came back home was such a blessing. Highly recommend.
Erica Howard
December 23, 2023 our sweetest boy, Dutch crossed the rainbow bridge. He was the absolute everyday light, life, and energy in our home. This unexpected/tragic night rushed us to a 24 hour pet hospital where he ultimately passed. I’ve never lost a fur baby in my adult life so I had no idea what was next after we were told he was gone. The next thing I knew, we were crying uncontrollable tears and making arrangements I never thought we would be making that night. We were asked if we wanted to do a private or communal cremation and immediately we chose private. It was all so quick and to be honest besides the word private, I just remember hugging our sweet boy on the table. Little did we know at the time, our Dutchy would make his way to Monarch Pet Services in Boynton Beach, FL in the next couple days. I called the hospital a few days later for an update and they told me that Monarch picked him up and in about two weeks I can call back the hospital to see if he’s ready and pick him up from there. Something told me to Google Monarch and talk to them directly. With tears in my eyes, I told them my situation and how difficult it would be to have to go back to that hospital for him. They asked “what is your angel’s name” (To hear the word angel was all I needed to hear). I said Dutch and they confirmed he was there. I knew then, he was in the most gentlest/loving hands. They took the time to explain everything to me and we made arrangements to have him personally delivered to our home instead of back to the hospital. Our sweet boy was a beautiful tri color American Bully. We received clippings in a glass jar with all three colors of his fur, a clay paw impression engraved with his name, an ink paw impression, a bookmark with the sweetest message, his personalized certificate, and a wooden urn that said Dutch and his paw print on it. I can go on and on and I know this is a long review, but there still isn’t enough words to describe how grateful we are for this beautiful tribute to our sweetest boy that Monarch gave to us. 5 stars could never be enough. Thank you from the bottom of our hearts. Forever grateful!
Melissa Arlena
Completely blown away!!! In the past when we've had our dogs cremated we've been given a white plastic box with a mailing label of our dogs name on top. The vet service we used Laps of Love arranged the cremation so we just figured it would be the same.When the box arrived and I took it out I was shocked to see this gorgeous wood box with our dog's name engraved on top and a paw print. It only took me a second to recognize that paw print as being from our beloved pup. I love that when I run my fingers across it the roughness feels just like the pad of his paw. Truly a special touch!!
Paula
I have used their private cremation services for my wonderful dog. Monarch's effort in managing and returning her with care and attention to details was greatly appreciated. The urn with her pawprint was very touching. This was arranged through Lap Of Love and they and Monarch made this difficult situation as peaceful and dignified as possible - just what my little one deserved!
Holly Kalava
I'm writing this review after 3 years. My cat Sudoku passed away last week and it reminded me of this experience. I didn't use Monarch for Sudoku, but for Smokey. My cat Smokey passed away in 2021. I used Lap of Love in home euthanasia and they use Monarch. I wanted aquamation, so that's why Monarch was selected. When I received my CAT Smokey's ashes back, I also received a charm around the bottle that contained her fur. The charm had, " I love my dog" on it. Smokey is a cat! It made me wonder if I truly have Smokey's ashes. I did notify Lap of Love, who notified Monarch. Monarch did reach out to me, but it didn't help and is just something that can't be resolved. I just hope they double check things better.
FRANK ALBREZZI
Monarch provided the most beautiful personalized wood box to house our beloved cat Larry's remains. They also included a thoughtful keepsake in the form of custom paw print in plaster and a small vial of our cat's hair. The overall presentation was of the highest quality and caliber and for that we are most grateful!
Alba Tirado
Thank you very much for this beautiful service. The treatment towards me and my pet has been phenomenal. We have been treated with attention, care and dignity. I can't describe how much this helps in the grieving process. I know they treated my pet, Negrita, with the respect that a loved one deserves. I am very happy to have her ashes back home with her memorial. Thanks to you team, service and Lap of Love, we can now heal in peace
Rossland Johnson
I received my pets remains today, I thought it would be upsetting but I smiled when I opened the package seeing her print and hair clipping. I couldn’t be happier. Mo was so nice when she came to our house and so loving.
Richard K
We were quite anxious awaiting the return of our beloved dog from Monarch Pet Services. There was no need to worry. They returned our dog cremains in the most beautiful way possible. Presented in a lovely wooden box with an engraved paw print (yes, it's really his), and a thoughtful card. The decision on where to cremate your pet is a difficult one but knowing there is a caring and responsible company to handle the aftercare process is very comforting. Thank you Monarch Pet Memorial Services.
Danielle T
I cannot say enough positive things about my experience at Monarch Pet Services. When I contacted them after the passing of my beloved dog I did not have a plan in place for what to do with her remains. They made the process easy and seamless and were so kind and compassionate. Monarch provided me with paw prints, nose prints and a beautiful wooden urn to commemorate my dog. I’m thankful for their team and for the special care they gave my little angel.
Jolene Padro
This whole experience of having to put down my first pet was made so much easier with the help of monarch. Knowing they were making sure of a private cremation and setting up an entire remembrance package was amazing. We received everything so well packaged and beautifully labeled. And they reached out via text and had many kind words and helpful information. Would recommend highly if this service was ever needed for anyone's fur baby.
Anthony Armao
I have to say that in such a difficult time in our lives with losing our best friend Charlee-Bear, Monarch did what they could for us to take care of our Boy. We dealt with Michelle at the Boynton Beach, Fl. location and she was very understanding, helpful, and accommodating. Losing a loved one is never easy, so Thank You for taking care of us during this difficult time. He is home now.#charlee-bear #golden_charleebear
Ashley Travis
The vet that put my elderly cat to sleep used Monarch Pet Services for the memorial items and their products were so thoughtfully put together!
Jezmo
Monarch pet memorial services are most appreciated by our family for all they did during a very difficult time. Our beloved boy Yogi left us in the most humane and caring way by the very caring people at Monarch pet memorial services. We will always cherish his memory and love, thanks to all at monarch.
Evelyn Ellison
The loss of our Seger boy was tremendous. Losing a pet is a unique pain, different from the loss of a person. At times, it even felt worse. Maybe the hurt is only partly because of the way we love our animals, but also because of the way the love us. I found that Lap of Love, and Monarch Pet Memorial Services to be especially sensitive to this horrible pain, and although nothing can quite take it away, their compassion helped ease the hurt. From that first painful phone call to request a visit, to the tender notes and careful delivery of his ashes back home, every step of the way was as comforting as it could possibly be.
Maria Cappa
When we sent our beloved Bullet to be cremated never did I expect to get such a beautiful set of items from him back, I truly was taken by surprise to see his paw print, his certificate and ashes given back to us in such a beautiful way. Thank you Monarch for caring about this. These items gave me peace and comfort.
Gwen Morell
We were so very happy with how beautifully Monarch took care of our precious "Ladybug "!!The urn with her paw print, the bottle with the different shades of her fur. Also the envelope with her paw print, book marker and the certificate of Private Cremation. Everything was done with such care. Thank you, thank you!!
Lauren Prada
We recently had to say goodbye to our dog Tucker. Although we’ve known for two years that he was sick, it broke our heart. We used Lap of Love and they were great! and they used monarch pet memorial services to have him cremated. Monarch dropped the urn at our vet. and called to let us know it was there. It was in a nice bag with his paw print and his name on the box and some of his fur. They made a very difficult process a little easier and we appreciate it. It was very nice to receive their package.
Jenn Correa
My very special fur son passed away and so we can keep him close with us even in his passing, we made arrangements here. The staff here are just soooo compassionate and amazing!! They take the time to explain in detail the process. They addressed all question and concerns. They helped in so many ways to give light on a sad and dark time. My family appreciate you all and we thank you!! 🧡If I could give 10 stars I would!!!
Michelle
Upon receiving my memorial items after my cat passed away, I noticed that the paw print looked weird. The paw looks nothing like my cat, or any cat’s paw. It is very clear the toe bean part was made not by imprinting from my cat, but it was done by hand, maybe with a pen or some type of circle shaped item. I called the location back and was told “if we cant get a good imprint, we have our team clean it up mold it and fix it ourselves”, which confirms that someone thought it would be better to just fake the cat paws instead of redoing it, or just being honest and saying one wasn’t able to be made.The manager called me back after I called to raise my concern, and the manager could not have been less empathetic. No apologies, no genuine concern and instead argued with me and said their employee misspoke and tried to assure me it was in fact my cats paw.Any pet lover (or anyone with eyesight) can clearly see the clay mold is not a true cats paw. I’m absolutely disgusted and would never recommend trusting these people with your loved ones.Edit to review: As of 1/19/25 I wanted to update my review as the owner did reach out to try and make things right. Nothing can change what happened but I do appreciate the response provided by the manager.
Evelyn Howard
I recently had to say goodbye to my fur baby, Neo, and Monarch made a difficult time a little easier with their thoughtful and professional service. They patiently walked me through the process, explaining everything clearly and answering all my questions with care. They worked with the emergency clinic I used to arrange the pickup, so I did not have to be involved with that. When I received my Neo's ashes, they were presented respectfully and with the utmost dignity. It was clear that every step of the process was handled with sensitivity and respect for my pet's memory. What I appreciate the most is that my cat was mostly orange with a white chest, and they made sure to get fur from each spot, so that my little jar had both colors.Overall, I would highly recommend Monarch Pet Memorial Services to anyone facing the loss of a beloved pet. Their compassionate staff and professional approach truly made a difference for me during a difficult time.
Mirca Colon
Two weeks ago my beloved pet Scruffy passed away. The staff at Monarch Pet Memorial Services were incredibly compassionate and understanding during this difficult time. They took care of everything with such care and respect,. His paw impression on his urn is beautiful. I highly recommend Monarch Pet Memorial. Thank you for providing such a comforting and peaceful experience during a tough time.
Angie A
Without words!! The care and attention to detail honoring my sweet baby girl Sahara’s journey to her final resting place was by far beyond my expectations and has left me without words!!! I am at peace now that she’s home. Thank you to Monarch for seeing her home🙏🏼
Stefanie P
My sweet boy passed a little over a week ago. Lap of Love was here to assist and transported him to Monarch. While I didn't deal with them directly, I am extremely pleased with the outstanding service they provided. When I arrived at my vet's office to pick up my boy's urn, I was so grateful for the extra special touches they added, like his paw print on the wooden box. During this incredibly difficult time, these seemingly small tokens mean the world. Thank you, everyone at Monarch!
Kelly Barter
So impressed with Monarch Pet Memorial Services. I received my Benny’s ashes in the mail in an urn with his paw print, a clay paw print, print on paper and a hair clipping. They also included a certificate of private cremation in a gift bag. The thought that went into all of this means so much. Thank you.
Greg B
We recently lost our Raleigh, an amazing dog we had for almost 9 years. A good friend recommended Monarch and they were fantastic. Alan and his crew are very professional and very caring. We received an urn with Raleigh's ashes as well as nose and paw prints. A very touching memorial to probably the best dog to have ever touched our lives. Highly recommended. Losing your pet is one of life's tragedies and Monarch made it a bit easier to handle.
Christine Toolsie
Our boy Shadow was laid to rest at home with Lap of Love and Monarch was tasked with his private cremation. When I received information for tracking, the communication was smooth and very reassuring. When Shadow came home we recieved such a lovely package, more than expected honestly. The urn is beautiful and the care and thoughtfulness that went into every piece is amazing. I was so happy to know that our boy was cared for, whole heartedly, until the very end. I can't say thank you enough foe this service.
Ilacixem Flores
We just recently got one of our pets cremated through Monarch Pet Services and I can certainly say, by far... IT IS ONE OF THE BEST SERVICES We have gotten when cremating our pets! The care/ thought put into the work they do reflects in the product they deliver each single time!
Elaine Kane
I'm so glad I did this . Lap of Love and Monarch made a painful experience into one of peace even joy. It was so beautiful.Thank you for really understanding how your pet is truly part of your family.
Al Ruiz
So beautiful and so well done Thank you so much you did a beautiful job and my Emily came home again!!!! “COMPANY FOR MANY YEARS, FOREVER IN MY HEART”
lauren koile
I had to let go of my sweet man that I've had for the last 12 years. A piece of my heart and soul left that day, too. Today I received his ashes from Monarch Pet Services, and I couldn't be happier to have my man home. His ashes came in a beautiful wooden urn with his name and paw print engraved on the box, it is truly lovely. They also included a clay paw print and some of his hair. It really feels like the people at Monarch care about your pet and treat them with the utmost respect after their passing. I would highly recommend
The Luvcoach Bruce Starr
Julie was really great and accommodating during this very difficult time for us. I would suggest it to anyone who decides to go in this direction. Thanks again.
Debbie Isbell
What a wonderful company with such caring employees. From the moment I called in to Laps of Love until I received my boy Noah back, I was treated with such love and respect. I received the most beautiful memorial back with the loveliest items included. It has helped to ease the heartache knowing how gentle and kind they were with my fur baby. I am beyond impressed with this company. Thank you again for making such a sad time a little easier. With sincere gratitude. Debbie
Robert S
I was super happy after picking up the ashes of my dog. Lots of detail went into the bag, paw print, hair clippings and urn. Also enclosed was a card and information on getting a digital copy of his paw print. I also liked his name as well as his paw print engraved on the wooden box.
Melanie Robinette
Thank you to everyone at Monarch! You truly are all angels and I can’t thank you enough for making this part of such a stressful time a lot less stressful and more peaceful for me and my family! Tinkerbell looks beautiful! Thank you beyond words from The Robinette/Connors family! ❤️
Amanda Bensin
An amazing and caring company. Julie was so amazing with communication and made a very tough time easier. I didn't have to worry because I knew my baby was in trusting hands and I would get back what I asked for. It is not a service you want to have to use, but I am so glad to have such caring people to work with when we need them.
Rodrigo Mafra
My experience at Monarch Pet Services was incredible. Julitza went above and beyond in making us feel cared for in such a difficult moment. I was greeted by Julitza which placed my little boy in a beautiful basket. I received my boy Amore’s ashes less than a week later with a paw print , a lock of his hair, a nose print amongst other niceties on their care/ashes bag. Thank you Julitza and Monarch Pet Services of Boyton Beach❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Kate Kosche
My kitty was euthanized at home by Lap of Love veterinary service and they used Monarch when I told them I would like private cremation. Service was compassionate and quick, and we received her back in about 1 week in a nice, small wooden box with her name and pawprint on it as well as a small lock of her hair in a tiny glass jar. Excellent!
Lin Brush
We had to say good by to our amazing boxer, Quinn. A beautiful wooden urn with her engraved footprint, clay paw impression, and keepsake card and bookmark was returned to us. Laps of love, in home euthanasia assisted us in sending Quinn to the Rainbow bridge. Furever in our hearts Miss Quinn.
Cassandra White
We said goodbye to our sweet Jilly almost a month ago. While this is an experience you never want to have, Monarch makes it as easy as possible. When it was time for Jilly to come back home with us, we were so pleased to see the care that was taken with her and her memorial. The beautiful paw print and urn mean so much to me. The fur clippings have brought me so much joy. Everything was packaged with such care and thought. I would recommend them in a heartbeat.
Ashley Smith
Monarch did an absolutely beautiful job. We did not reach out to them directly- their services were utilized by the company we used to put our pet to sleep. I’m so glad the company we went through works with Monarch. I was very pleasantly surprised when I picked our girl up from our vet. The presentation was wonderful. The box for her ashes was beautiful and sturdy with her name engraved and paw printed on top. The plaster paw print also had her name engraved and her locks of hair were in such a sweet keepsake container. Losing our best friend has been so hard on our family and knowing she was well-cared for till she came back home was such a blessing. Highly recommend.
Erica Howard
December 23, 2023 our sweetest boy, Dutch crossed the rainbow bridge. He was the absolute everyday light, life, and energy in our home. This unexpected/tragic night rushed us to a 24 hour pet hospital where he ultimately passed. I’ve never lost a fur baby in my adult life so I had no idea what was next after we were told he was gone. The next thing I knew, we were crying uncontrollable tears and making arrangements I never thought we would be making that night. We were asked if we wanted to do a private or communal cremation and immediately we chose private. It was all so quick and to be honest besides the word private, I just remember hugging our sweet boy on the table. Little did we know at the time, our Dutchy would make his way to Monarch Pet Services in Boynton Beach, FL in the next couple days. I called the hospital a few days later for an update and they told me that Monarch picked him up and in about two weeks I can call back the hospital to see if he’s ready and pick him up from there. Something told me to Google Monarch and talk to them directly. With tears in my eyes, I told them my situation and how difficult it would be to have to go back to that hospital for him. They asked “what is your angel’s name” (To hear the word angel was all I needed to hear). I said Dutch and they confirmed he was there. I knew then, he was in the most gentlest/loving hands. They took the time to explain everything to me and we made arrangements to have him personally delivered to our home instead of back to the hospital. Our sweet boy was a beautiful tri color American Bully. We received clippings in a glass jar with all three colors of his fur, a clay paw impression engraved with his name, an ink paw impression, a bookmark with the sweetest message, his personalized certificate, and a wooden urn that said Dutch and his paw print on it. I can go on and on and I know this is a long review, but there still isn’t enough words to describe how grateful we are for this beautiful tribute to our sweetest boy that Monarch gave to us. 5 stars could never be enough. Thank you from the bottom of our hearts. Forever grateful!
Melissa Arlena
Completely blown away!!! In the past when we've had our dogs cremated we've been given a white plastic box with a mailing label of our dogs name on top. The vet service we used Laps of Love arranged the cremation so we just figured it would be the same.When the box arrived and I took it out I was shocked to see this gorgeous wood box with our dog's name engraved on top and a paw print. It only took me a second to recognize that paw print as being from our beloved pup. I love that when I run my fingers across it the roughness feels just like the pad of his paw. Truly a special touch!!
Paula
I have used their private cremation services for my wonderful dog. Monarch's effort in managing and returning her with care and attention to details was greatly appreciated. The urn with her pawprint was very touching. This was arranged through Lap Of Love and they and Monarch made this difficult situation as peaceful and dignified as possible - just what my little one deserved!
Holly Kalava
I'm writing this review after 3 years. My cat Sudoku passed away last week and it reminded me of this experience. I didn't use Monarch for Sudoku, but for Smokey. My cat Smokey passed away in 2021. I used Lap of Love in home euthanasia and they use Monarch. I wanted aquamation, so that's why Monarch was selected. When I received my CAT Smokey's ashes back, I also received a charm around the bottle that contained her fur. The charm had, " I love my dog" on it. Smokey is a cat! It made me wonder if I truly have Smokey's ashes. I did notify Lap of Love, who notified Monarch. Monarch did reach out to me, but it didn't help and is just something that can't be resolved. I just hope they double check things better.
FRANK ALBREZZI
Monarch provided the most beautiful personalized wood box to house our beloved cat Larry's remains. They also included a thoughtful keepsake in the form of custom paw print in plaster and a small vial of our cat's hair. The overall presentation was of the highest quality and caliber and for that we are most grateful!
Alba Tirado
Thank you very much for this beautiful service. The treatment towards me and my pet has been phenomenal. We have been treated with attention, care and dignity. I can't describe how much this helps in the grieving process. I know they treated my pet, Negrita, with the respect that a loved one deserves. I am very happy to have her ashes back home with her memorial. Thanks to you team, service and Lap of Love, we can now heal in peace
Joe Zeibaq
I was unfortunate enough to lose my 16 year old Yorkie. I always wished my animals would pass naturally, however when I saw my baby suffering I decided it was way less selfish to help her get to a more peaceful place.My veterinarian suggested at home euthanization through lap of love. The entire experience from beginning to end was extraordinary for the devastation that we had just endured.Not knowing the process, I was compassionately contacted by Monarch Pet Services. I was pleasantly surprised that my baby's remains were ready 1 week ahead of what was originally told to me. I was amazed to see a cement imprint of my baby's paw, a glass vile of her beautiful locks, and a beautiful urn with her personalized paw print and name. It brought so much love and light to a very sad situation.I'm very grateful for the love and care that Monarch offered us during this agonizing time. If you have a choice, please let them make your experience as special as they have made mine!
Jacqueline Spence
It certainly wasn’t easy saying goodbye but bringing her home was certainly beautiful. While the tears continued to flow, we were comforted knowing she’s home. The urn was beautiful, a vial of her hair and paw prints as well as the comforting card.Thank you so much.
kaycee blanchard
Losing a pet is so very hard, but I was happy with the services at Monarch. My dogs ashes were put in a small wooden box with her name and paw print on it. They also give you a digital print of the paw incase you want to use it for something.
Ashley Rouss
I truly recommend Monarch Pet Memorial Services! I called around to many places in the area, but when I spoke to Allen and hearing the genuine sincerity from him I automatically chose Monarch. I lost my baby of almost 14 yrs unexpectedly, on a Monday, during COVID-19. They (Michele and Allen) were very friendly and genuine. They took care of my baby as I would. I'm completely overwhelmed with what they've done for me and my family, I could never thank them enough. We received my boys ashes in an engraved urn with his paw print on it, a clay mold of his paw print engraved and a small jar with his hair in it. Down to the minor details of putting a "best friend" trinket on the jar of hair and a bow with paw prints on the bag given to us. They also provided a copy of the print they engraved on the box and a certificateof cremation. (Which is water based) I am honestly so grateful and blessed that I chose Monarch because they did such an amazing job and I don't think anybody else could have done better. I will now make a memorial wall with everything they've helped create to keep his memory alive.
Sandinei Pereira
I just want to thank all the staff and the people at Monarch for the care and love done to the cremation of my Beloved Amore.Special love to Juli 🙏♥️🐾 .The Cremains of Amore arrived on a beautiful urn and the cutest nose imprint and paw print. Plus a small vial containing his fur. Hugs 🤗 💕 🐾
Jennifer Stanley
I called Monarch Pet Memorial Services on a Sunday morning, after I had woken up to my pet passing away unexpectedly. Al answered, was very professional, and came quickly to pick up my pet. I had a private cremation done and received my pet’s ashes earlier than the time I was quoted. Every detail was thought out from the engraved urn, to hair in a jar, and 2 paw prints! I would highly recommend Monarch Pet Memorial Services to anyone who wants their beloved pet handled with care and concern and will continue to use them in the future.
Princess Lulu
I called to Inquire about my cat who has not passed yet but is in the final stages.both times I called I spoke to the two young ladies at the front desk who were both so Informative and so understanding of my situation. They walked me thru the entire process.thank you Julie and Jel for everything. I will be using Monarch when the time comes
Angela Kennedy
We recently had to put our beloved cockapoo, Jovi, to his final resting place. Having to do this two years earlier with his brother, Jeter, we knew exactly who we wanted to handle this for us. Al and his team at Monarch are the best in the business. Thru their association with Lap of Love and the extremely professional vets that came to our house, they made this a less painful experience than it already was. Monarch escorted Jovi to their business and then put his ashes in a beautiful wood box engraved with his name. They also had a lock of his hair in a small glass holder, paw print in a ceramic mold and a digital copy. We now have him next to his brother, who had the same treatment from Monarch. Both came with beautiful cards also. Our family cannot thank everyone involved in this process. We tell all of our friends and relatives who have pets that using Monarch for this painful time is the only way to go. A truly dignified way to say good bye to your beloved furry family member.
Mark .Forman
They came down quickly to pick up my beloved cat Snowflake who had just passed away. The people at Monarch were both compassionate and friendly and and did a private cremation. In just about a week, they brought my cat's remains back to me in a beautiful engraved box with her paw print etched in clay. I will always treasure the way Monarch handled this situation in my time of grief.
Gianna DeBiase
Wonderful company and services. Everything was beautiful and handled seamlessly and with care through lap of love. So glad to have our little boy home.
Rossland Johnson
I received my pets remains today, I thought it would be upsetting but I smiled when I opened the package seeing her print and hair clipping. I couldn’t be happier. Mo was so nice when she came to our house and so loving.
Richard K
We were quite anxious awaiting the return of our beloved dog from Monarch Pet Services. There was no need to worry. They returned our dog cremains in the most beautiful way possible. Presented in a lovely wooden box with an engraved paw print (yes, it's really his), and a thoughtful card. The decision on where to cremate your pet is a difficult one but knowing there is a caring and responsible company to handle the aftercare process is very comforting. Thank you Monarch Pet Memorial Services.
Danielle T
I cannot say enough positive things about my experience at Monarch Pet Services. When I contacted them after the passing of my beloved dog I did not have a plan in place for what to do with her remains. They made the process easy and seamless and were so kind and compassionate. Monarch provided me with paw prints, nose prints and a beautiful wooden urn to commemorate my dog. I’m thankful for their team and for the special care they gave my little angel.
Jolene Padro
This whole experience of having to put down my first pet was made so much easier with the help of monarch. Knowing they were making sure of a private cremation and setting up an entire remembrance package was amazing. We received everything so well packaged and beautifully labeled. And they reached out via text and had many kind words and helpful information. Would recommend highly if this service was ever needed for anyone's fur baby.
Anthony Armao
I have to say that in such a difficult time in our lives with losing our best friend Charlee-Bear, Monarch did what they could for us to take care of our Boy. We dealt with Michelle at the Boynton Beach, Fl. location and she was very understanding, helpful, and accommodating. Losing a loved one is never easy, so Thank You for taking care of us during this difficult time. He is home now.#charlee-bear #golden_charleebear
Ashley Travis
The vet that put my elderly cat to sleep used Monarch Pet Services for the memorial items and their products were so thoughtfully put together!
Jezmo
Monarch pet memorial services are most appreciated by our family for all they did during a very difficult time. Our beloved boy Yogi left us in the most humane and caring way by the very caring people at Monarch pet memorial services. We will always cherish his memory and love, thanks to all at monarch.
Evelyn Ellison
The loss of our Seger boy was tremendous. Losing a pet is a unique pain, different from the loss of a person. At times, it even felt worse. Maybe the hurt is only partly because of the way we love our animals, but also because of the way the love us. I found that Lap of Love, and Monarch Pet Memorial Services to be especially sensitive to this horrible pain, and although nothing can quite take it away, their compassion helped ease the hurt. From that first painful phone call to request a visit, to the tender notes and careful delivery of his ashes back home, every step of the way was as comforting as it could possibly be.
Maria Cappa
When we sent our beloved Bullet to be cremated never did I expect to get such a beautiful set of items from him back, I truly was taken by surprise to see his paw print, his certificate and ashes given back to us in such a beautiful way. Thank you Monarch for caring about this. These items gave me peace and comfort.
Gwen Morell
We were so very happy with how beautifully Monarch took care of our precious "Ladybug "!!The urn with her paw print, the bottle with the different shades of her fur. Also the envelope with her paw print, book marker and the certificate of Private Cremation. Everything was done with such care. Thank you, thank you!!
Willow Rossi
Thank you so much for your compassion and attention to detail. It's never easy to loose a furry family member but Monarch helped in such a big way. Harry's Lazer engraved footprint on the urn, his lock of hair in a tiny glass bottle, the imprint of his paw and poem are so meaningful and beautiful.
Mariah Lara
Jelissa stood out as an incredibly informative and polite support. In a time when making decisions was challenging, her guidance made the process much smoother. Her expertise and courteous demeanor greatly contributed to a positive experience in a time of sadness.
Lisa McComas
Professional and understanding staff made one of our worst times not hurt so much. The respect and comfort is top notch. Our good boy, Dots, was returned to us in a sturdy and attractive urn along with mementos we will cherish forever. We highly recommend Monarch.
Jess Feliciano
I’m am so so so grateful that a friend of mine boasted about how great this service was. While I have gone through the heartbreak of losing many animal companions, I recently lost my Number 1 - Heart Dog - Soulmate - Best Friend - Unicorn - Light of My Life - Service Dog. This has made it a much, much harder hit. After learning about Monarch awhile back, this was one decision that I did not have to make during this most horrible time. I already knew this was our only option. Traditional cremation has never really sat well with me. So when I learned more about Aquamation, I felt much better about making the decision. With its lower impact on the environment, water based, gentle, calmer, and more peaceful process, I knew it was the best match for us. I also appreciate the “extras” they provide in the package and their customer service was great. I highly, highly recommend them.
Vince
The staff here really came through for me when my pet died in his sleep. They were able to get to my needs very fast and were caring, helpful, and compassionate. It was a bad day for me but Monarch helped out family get through it. Wonderful people.
Zachary Valdes
They made the process as painless as possible and were very professional and thoughtful. They included a things to remember our dog by, like a snippet of her fur and paw prints on clay, which made the grieivng process much more bearable. They are empathetic and kind, and I wouldn't go anywhere else.
melissa p
Oh my!!! I was stunned at the presentation and detail. It was everything to my little girl to have little reminders of our Cinnamon (teddy bear hamster🐹) The effort put in shows love and care 🤍🤍🤍 I can’t thank Monarch enough for providing aftercare to our little angel 🤍
Damon Koontz
This place does an amazing job with end of life care in general. The lovely front desk girl Julie did such a wonderful job walking me through the process. She even recommended a vet to come to our house to help with the process. I can’t say enough good things about this place!!!
zach weinberg
I’d like to start by saying I’m a college kid who probably was the most emotional wreck this past week and I can’t thank Lap of love, dr Blaine, and the staff of monarch enough. Trooper was my best friend who slept with me since I was a young boy and grew up with me. When I received the call that he was not doing well and we had to make a tough call I drove down and my family made the decision. Thought about it multiple times if we were doing the right thing but at the end. Dr Blaine made it Unbelievable and comfortable to know he is in a better place. When looking for a place and company because of COVID it was extremely hard. They made every answer ABSOLUTELY AND HOW CAN WE MAKE IT EASIER FOR YOU. I work on retail and know it’s a bit of a front but they are genuine and mean it. I can’t thank you enough and I know trooper is on good hands till we get him back and can’t thank you enough for giving us the extra paw when that happens. You guys made this tough decision as smooth as it could of gone and we appreciate you and your staff
Gina Thielmeyer
What they do is truly amazing. They took great care of my girl. The urn with her actual paw prints brought me to tears. I can’t thank you enough. I miss you Pink
Ilacixem Flores
We just recently got one of our pets cremated through Monarch Pet Services and I can certainly say, by far... IT IS ONE OF THE BEST SERVICES We have gotten when cremating our pets! The care/ thought put into the work they do reflects in the product they deliver each single time!
Elaine Kane
I'm so glad I did this . Lap of Love and Monarch made a painful experience into one of peace even joy. It was so beautiful.Thank you for really understanding how your pet is truly part of your family.
Al Ruiz
So beautiful and so well done Thank you so much you did a beautiful job and my Emily came home again!!!! “COMPANY FOR MANY YEARS, FOREVER IN MY HEART”
lauren koile
I had to let go of my sweet man that I've had for the last 12 years. A piece of my heart and soul left that day, too. Today I received his ashes from Monarch Pet Services, and I couldn't be happier to have my man home. His ashes came in a beautiful wooden urn with his name and paw print engraved on the box, it is truly lovely. They also included a clay paw print and some of his hair. It really feels like the people at Monarch care about your pet and treat them with the utmost respect after their passing. I would highly recommend
The Luvcoach Bruce Starr
Julie was really great and accommodating during this very difficult time for us. I would suggest it to anyone who decides to go in this direction. Thanks again.
Debbie Isbell
What a wonderful company with such caring employees. From the moment I called in to Laps of Love until I received my boy Noah back, I was treated with such love and respect. I received the most beautiful memorial back with the loveliest items included. It has helped to ease the heartache knowing how gentle and kind they were with my fur baby. I am beyond impressed with this company. Thank you again for making such a sad time a little easier. With sincere gratitude. Debbie
Robert S
I was super happy after picking up the ashes of my dog. Lots of detail went into the bag, paw print, hair clippings and urn. Also enclosed was a card and information on getting a digital copy of his paw print. I also liked his name as well as his paw print engraved on the wooden box.
Melanie Robinette
Thank you to everyone at Monarch! You truly are all angels and I can’t thank you enough for making this part of such a stressful time a lot less stressful and more peaceful for me and my family! Tinkerbell looks beautiful! Thank you beyond words from The Robinette/Connors family! ❤️
Amanda Bensin
An amazing and caring company. Julie was so amazing with communication and made a very tough time easier. I didn't have to worry because I knew my baby was in trusting hands and I would get back what I asked for. It is not a service you want to have to use, but I am so glad to have such caring people to work with when we need them.
Rodrigo Mafra
My experience at Monarch Pet Services was incredible. Julitza went above and beyond in making us feel cared for in such a difficult moment. I was greeted by Julitza which placed my little boy in a beautiful basket. I received my boy Amore’s ashes less than a week later with a paw print , a lock of his hair, a nose print amongst other niceties on their care/ashes bag. Thank you Julitza and Monarch Pet Services of Boyton Beach❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Elaine Guanci
I would have liked to have used their cremation services for my dog, however, I called 2 days in a row to make arrangements, left a message on the voice mail of someone named Michelle, who indicated they would call back. I called both days and never got a call back. Their website indicates they are open, but who knows. If their hours or business is impacted because of Covid-19, their voice mail message and their website should be updated accordingly. Can't leave a deceased pet lying around waiting for a call back. Couldn't wait any longer, so we found another cremation facility. Not a way to do business.
Kathy Gerstenslager
Thank you for the beautiful memorial to our Bandit…it makes it a little easier having our boy home…..Thank you Kathy n Ted
James Carver
If their driving is any reflection of their care and dignity be cautious. Driver was doing at least 20 miles an hour over the speed limit, weaving in and out of traffic on the 75 Friday. If they speed their work like they do their cars, it will not be done right or with care.
Jennifer Eady
Three days to remember, By Jennifer EadyIn memory of our Junior.The first day is a day, blessed with happiness, when you bring home your young new friend. Perhaps in a fleeting moment, you may have just chosen that silly looking mutt in a shelter- simply because something in its eyes reached your heart. But when you bring that chosen pet home, and watch it explore, and claim its special place in your hall or front room -- and when you feel it brush against you for the first time -- it instills a feeling of pure love you will carry with you through the many years to come.The second day will occur eight or nine or ten years later. It will be a day like any other. Routine and unexpected. But, for a surprising instant, you will look at your longtime friend and see age where you once saw youth. You will see slow deliberate steps where you once saw energy. And you will see sleep when you once saw activity. So you will begin to adjust your friend's diet -- and you may add a pill or two to his food. And you may feel a growing fear deep within yourself, which bodes of a coming emptiness. And you will feel this uneasy feeling, on and off, until the third day finally arrives.And on this day -- if your friend and whatever higher being you believe in have not decided for you, then you will be faced with making a decision of your own -- on behalf of your lifelong friend, and with the guidance of your own deepest Spirit. But whichever way your friend eventually leaves you -- you will feel as alone as a single star in the dark night. If you are wise, you will let the tears flow as freely and as often as they must. And if you are typical, you will find that not many in your circle of family or friends will be able to understand your grief, or comfort you. So if you are true to the love of the pet you cherished through the many joy-filled years, you may find that a soul -- a bit smaller in size than your own -- seems to walk with you, at times, during the lonely days to come.And at moments when you least expect anything out of the ordinary to happen, you may feel something brush against your leg -- very, very lightly.And looking down at the place where your Dear, perhaps Dearest friend used to lie -- you will remember those three significant days. The memory will most likely to be painful, and leave an ache in your heart.As time passes the ache will come and go as if it has a life of its own. You will both reject it and embrace it, and it may confuse you. If you reject it, it will depress you. If you embrace it, it will deepen you. Either way, it will still be an ache.But there will be, there must be, a fourth day when -- along with the memory of your pet -- and piercing through the heaviness in your heart -- there will come a realization that belongs only to you. It will be as unique and strong as our relationship with each animal we have loved, and lost. This realization takes the form of a Living Love -- like they scent of a rose that remains after the petals have wilted, this Love will remain and grow -- and be there for us to remember. It is a love we have earned. It is the legacy our pets leave us when they go. And it is a gift we may keep with us as long as we live. It is a Love which is ours alone. And until we ourselves leave, perhaps to join our Beloved Pets -- it is a Love we will always possess.
Heather Dowler
I highly recommend Monarch Pet Services. I dealt with Al and he was amazing. He was professional, compassionate, and helped ease the difficulty of losing fur baby. So grateful for their personalized service.
Mark S
Monarch took care of my Samson with the utmost respect and dignity. Even after I had an issue, which was NOT their fault they came and made it right near immediately! I can’t thank them enough and to Denise who looked after Sam, Thank you!
Jake Roberts
The amount of care that Monarch took was a great relief for me. I was very upset with the loss of my best friend and Monarch made me feel better. I am forever grateful for the service you provide. Thank you.
Didi Burton
Researched heavily on how to take care of my pet when the times comes... Monarch does a beautiful job to transcend my beloved little one to the next phase... They have a beautiful process to heal our hearts!!
kayla Kurosaki
I emailed them 3 weeks or so because I had some questions and never heard back from them. I really wanted to use them for my pet because I don't like the ideal of burning but I ended up just burying my small guys instead.
DJ Storms
This company is severely underappreciated. One employee that stood out was Jelitza. She was very informative and polite. The world needs more employees like her.
Joe Zeibaq
I was unfortunate enough to lose my 16 year old Yorkie. I always wished my animals would pass naturally, however when I saw my baby suffering I decided it was way less selfish to help her get to a more peaceful place.My veterinarian suggested at home euthanization through lap of love. The entire experience from beginning to end was extraordinary for the devastation that we had just endured.Not knowing the process, I was compassionately contacted by Monarch Pet Services. I was pleasantly surprised that my baby's remains were ready 1 week ahead of what was originally told to me. I was amazed to see a cement imprint of my baby's paw, a glass vile of her beautiful locks, and a beautiful urn with her personalized paw print and name. It brought so much love and light to a very sad situation.I'm very grateful for the love and care that Monarch offered us during this agonizing time. If you have a choice, please let them make your experience as special as they have made mine!
Jacqueline Spence
It certainly wasn’t easy saying goodbye but bringing her home was certainly beautiful. While the tears continued to flow, we were comforted knowing she’s home. The urn was beautiful, a vial of her hair and paw prints as well as the comforting card.Thank you so much.
kaycee blanchard
Losing a pet is so very hard, but I was happy with the services at Monarch. My dogs ashes were put in a small wooden box with her name and paw print on it. They also give you a digital print of the paw incase you want to use it for something.
Ashley Rouss
I truly recommend Monarch Pet Memorial Services! I called around to many places in the area, but when I spoke to Allen and hearing the genuine sincerity from him I automatically chose Monarch. I lost my baby of almost 14 yrs unexpectedly, on a Monday, during COVID-19. They (Michele and Allen) were very friendly and genuine. They took care of my baby as I would. I'm completely overwhelmed with what they've done for me and my family, I could never thank them enough. We received my boys ashes in an engraved urn with his paw print on it, a clay mold of his paw print engraved and a small jar with his hair in it. Down to the minor details of putting a "best friend" trinket on the jar of hair and a bow with paw prints on the bag given to us. They also provided a copy of the print they engraved on the box and a certificateof cremation. (Which is water based) I am honestly so grateful and blessed that I chose Monarch because they did such an amazing job and I don't think anybody else could have done better. I will now make a memorial wall with everything they've helped create to keep his memory alive.
Sandinei Pereira
I just want to thank all the staff and the people at Monarch for the care and love done to the cremation of my Beloved Amore.Special love to Juli 🙏♥️🐾 .The Cremains of Amore arrived on a beautiful urn and the cutest nose imprint and paw print. Plus a small vial containing his fur. Hugs 🤗 💕 🐾
Jennifer Stanley
I called Monarch Pet Memorial Services on a Sunday morning, after I had woken up to my pet passing away unexpectedly. Al answered, was very professional, and came quickly to pick up my pet. I had a private cremation done and received my pet’s ashes earlier than the time I was quoted. Every detail was thought out from the engraved urn, to hair in a jar, and 2 paw prints! I would highly recommend Monarch Pet Memorial Services to anyone who wants their beloved pet handled with care and concern and will continue to use them in the future.
Princess Lulu
I called to Inquire about my cat who has not passed yet but is in the final stages.both times I called I spoke to the two young ladies at the front desk who were both so Informative and so understanding of my situation. They walked me thru the entire process.thank you Julie and Jel for everything. I will be using Monarch when the time comes
Angela Kennedy
We recently had to put our beloved cockapoo, Jovi, to his final resting place. Having to do this two years earlier with his brother, Jeter, we knew exactly who we wanted to handle this for us. Al and his team at Monarch are the best in the business. Thru their association with Lap of Love and the extremely professional vets that came to our house, they made this a less painful experience than it already was. Monarch escorted Jovi to their business and then put his ashes in a beautiful wood box engraved with his name. They also had a lock of his hair in a small glass holder, paw print in a ceramic mold and a digital copy. We now have him next to his brother, who had the same treatment from Monarch. Both came with beautiful cards also. Our family cannot thank everyone involved in this process. We tell all of our friends and relatives who have pets that using Monarch for this painful time is the only way to go. A truly dignified way to say good bye to your beloved furry family member.
Mark .Forman
They came down quickly to pick up my beloved cat Snowflake who had just passed away. The people at Monarch were both compassionate and friendly and and did a private cremation. In just about a week, they brought my cat's remains back to me in a beautiful engraved box with her paw print etched in clay. I will always treasure the way Monarch handled this situation in my time of grief.
Gianna DeBiase
Wonderful company and services. Everything was beautiful and handled seamlessly and with care through lap of love. So glad to have our little boy home.
kay soliz
I had recently lost my fur baby and I was really devastated trying to make arrangements but I found this place and the front desk girl Vel was so kind and passionate will recommend your business to all my family and friends thank you for making my experience a little less painful
Barbara Gallander
I was more than pleased with there services. But the only thing I would have liked is a nose print since it’s unique to each dog.
Michelle Ralph
The detail is priceless. Thank you for memorializing my beloved dog Bauer and for making a very hard time a little bit easier.
Patti Boden ross
I’m very happy 😃 with the service’s I received
Dianne Richardson
Good organization, on time service
Naisha M
It was a special experience i will never forget
Kimakra Nealy
Mobile service. Great discreet and professional
Mary Hernández
Thank you for your empathy in the face of the death of the animals, since I arrived at the place they let me live my mourning and say goodbye to my furry friend, I hope I never have to go again because that would mean the death of another of my girls but when that day comes I will go there without a doubt
Chris Kevorkian
Dawn Everett
Willow Rossi
Thank you so much for your compassion and attention to detail. It's never easy to loose a furry family member but Monarch helped in such a big way. Harry's Lazer engraved footprint on the urn, his lock of hair in a tiny glass bottle, the imprint of his paw and poem are so meaningful and beautiful.
Mariah Lara
Jelissa stood out as an incredibly informative and polite support. In a time when making decisions was challenging, her guidance made the process much smoother. Her expertise and courteous demeanor greatly contributed to a positive experience in a time of sadness.
Lisa McComas
Professional and understanding staff made one of our worst times not hurt so much. The respect and comfort is top notch. Our good boy, Dots, was returned to us in a sturdy and attractive urn along with mementos we will cherish forever. We highly recommend Monarch.
Jess Feliciano
I’m am so so so grateful that a friend of mine boasted about how great this service was. While I have gone through the heartbreak of losing many animal companions, I recently lost my Number 1 - Heart Dog - Soulmate - Best Friend - Unicorn - Light of My Life - Service Dog. This has made it a much, much harder hit. After learning about Monarch awhile back, this was one decision that I did not have to make during this most horrible time. I already knew this was our only option. Traditional cremation has never really sat well with me. So when I learned more about Aquamation, I felt much better about making the decision. With its lower impact on the environment, water based, gentle, calmer, and more peaceful process, I knew it was the best match for us. I also appreciate the “extras” they provide in the package and their customer service was great. I highly, highly recommend them.
Vince
The staff here really came through for me when my pet died in his sleep. They were able to get to my needs very fast and were caring, helpful, and compassionate. It was a bad day for me but Monarch helped out family get through it. Wonderful people.
Zachary Valdes
They made the process as painless as possible and were very professional and thoughtful. They included a things to remember our dog by, like a snippet of her fur and paw prints on clay, which made the grieivng process much more bearable. They are empathetic and kind, and I wouldn't go anywhere else.
melissa p
Oh my!!! I was stunned at the presentation and detail. It was everything to my little girl to have little reminders of our Cinnamon (teddy bear hamster🐹) The effort put in shows love and care 🤍🤍🤍 I can’t thank Monarch enough for providing aftercare to our little angel 🤍
Damon Koontz
This place does an amazing job with end of life care in general. The lovely front desk girl Julie did such a wonderful job walking me through the process. She even recommended a vet to come to our house to help with the process. I can’t say enough good things about this place!!!
zach weinberg
I’d like to start by saying I’m a college kid who probably was the most emotional wreck this past week and I can’t thank Lap of love, dr Blaine, and the staff of monarch enough. Trooper was my best friend who slept with me since I was a young boy and grew up with me. When I received the call that he was not doing well and we had to make a tough call I drove down and my family made the decision. Thought about it multiple times if we were doing the right thing but at the end. Dr Blaine made it Unbelievable and comfortable to know he is in a better place. When looking for a place and company because of COVID it was extremely hard. They made every answer ABSOLUTELY AND HOW CAN WE MAKE IT EASIER FOR YOU. I work on retail and know it’s a bit of a front but they are genuine and mean it. I can’t thank you enough and I know trooper is on good hands till we get him back and can’t thank you enough for giving us the extra paw when that happens. You guys made this tough decision as smooth as it could of gone and we appreciate you and your staff
Gina Thielmeyer
What they do is truly amazing. They took great care of my girl. The urn with her actual paw prints brought me to tears. I can’t thank you enough. I miss you Pink
Alexandra Rodriguez
Laura Hart
Michele Tirado