Kays-Ponger & Uselton Funeral Homes and Cremation Services, Port Charlotte, Florida

Heidi Whipp

a month ago

My mother resided in a memory care home in Florida. I lived up north when the time came to make plans because my mother went into hospice care, I chose KP&U because they were highly recommended. All planning was done over the phone seamlessly. When the time came for services to be used, everything was taken care of perfectly. They also followed through till everything was done. Highly recommend.

stacey Beckoff

5 days agoNew

our cat passed away. She was 3 lbs. I hurt to learn she did not go a pet crematory. instead she went to you. Our past vet used a pet crematory that was 100.00. We have limited resources and could not believe the cost was 200.00. I feel we were taken advantage of. Stacey beckoff

Cheryl C

a year ago

They are all amazing! My pet dog passed away that I had for 12 years and the people there were so caring, so respectful, and so kind! They knew that she was like a family member to me and treated me with such respect and kindness. I can’t say enough good and nice things about this establishment! Thank you from the bottom of my heart for the way you all handled the passing of my fur baby❤️. God bless them!

Marnie Gear

2 months ago

We have used the services of Kays-Ponger Uselton in Port Charlotte 3 times for family members. They are always respectful of the deceased as well as the family members and the family’s wishes. We would not have been able to navigate the process without their assistance. Their kindness was invaluable.

Diane Mitchell

3 weeks agoNew

I'd like to thank Nadia and the staff at Kays-Ponger for the kindness and compassion shown to me upon my husband's passing. I deeply appreciate the time Nadia spent and the help she provided so I could go through the process and comply with my husband's wishes. My heartfelt thanks.

Carl Williams

4 months ago

In 2012 Glenn Pomerantz assisted me in making arrangements for my dad John H. Williams Jr. Mr.. Pomerantz was very kind, compassionate and friendly and considerate. He came highly recommended by Pastor Art Grayman of the Port Charlotte SDA Church. I'm so thankful for his help in my time of need. I will definitely recommend Mr. Pomerantz to my friends. God bless you Mr. Pomerantz

Pamela Van Buren

6 months ago

One of the best experiences I have ever had. I highly recommend if you have a pet pass you come here for cremation. I previously used a different place that is closed now so during our emergency yesterday not only did they answer my call but made sure I was able to get my baby here then treated me with compassion and care throughout the entire process. They offer the best packages at the best price as well. I want to thank you so much.

matt queior

5 months ago

I would recommend Kay's Ponder to anyone in need of their services. they are very good at their job and know how to help you in your time of need they have people in place to help guide you through everything that needs to be completed. They help you be worry free. So that family members May have closure. Thank you Kay's Ponder for being there in our time of need

Landon Richardson

5 months ago

We had a pet rat that meant a lot to us pass away and we brought her here to be cremated. Everyone we spoke to was incredibly kind and understanding of the situation, we brought her in the same day we called and got her back 2 days later with a little stone that has a mold of her paw. Definitely recommend this place for pet cremation services

Kim Wilson

a year ago

Our father passed away a couple weeks ago and he had pre-arranged services at the Port Charlotte location from years ago. When we met to plan the funeral, we expected someone to try to sell us an upgrade or something, but that was not the case at all. Glenn P. (funeral director) was the most gracious, courteous and absolutely amazing funeral director we could ever have had. He gave us our options went over my fathers plan, did not try to up-sell us anything and handled every aspect of my father's funeral with dignity and respect as we requested. It was a beautiful service thanks to Glenn. Everything was completed timely and efficiently along with advice on who might need death certificates and the calls we needed to make immediately as opposed to things that can wait a bit. He was absolutely amazing and if I could give a 10 star review I would!

Patricia Harris

a year ago

When my father passed my aunt suggested this funeral home and I’m so glad she did. The staff were so kind, patient and so compassionate. They made us feel like family. I really appreciate all of Glens help as well. He was extremely thorough and took his time with us. He was truly a blessing in our time of sorrow.

Maydeli Pena

9 months ago

I highly recommend this funeral home! They made everything so easly & smooth for it being my first time ever having to plan services for a loved one. Staff was very professional and knowledgeable no pressure at all, the energy in that place was very light they treated me with respect it made all the process smoothly

Sandy Wright

2 years ago

Glen and Nadeen are absolutely wonderful. They explained the entire process to us very well and with so much compassion. They made the celebration of life for my dad a truly memorable experience. The decorations were so well thought out, the food and drinks were delicious and the video presentation was outstanding. This is hands down the best funeral home and I would not hesitate to recommend them to anyone.

Dawn Hodges

2 days agoNew

Jay was very knowledgeable and helpful. It was easy to work with her.

Mary-Ellen Fremuth

2 years ago

My family and I had wonderful experience with Kays-Ponger & Uselton Funeral Home in Port Charlotte, FL. The staff was knowledgeable, friendly, and kind. Nadia helped my father a great deal during this difficult time. He just lost his wife of 68 years and without Nadia’s help, I am not sure he could have made it through the process. She was instrumental in coordinating all parts of my mother’s funeral - visitation, visitation service, church service, burial. I want to highlight that the staff did an especially phenomenal job with the visitation, taking the time and making the effort to personalize the entire room around my mother and all things that were important to her. I would highly recommend this funeral home.

James Denikos

5 months ago

Jeffrey did and excellent job, explaining all the different plans to meet our needs. I recommend this business for everyone.

Andrew Martell

10 months ago

My Wife and I recently met with Jeffrey Dickenson to pre-plan our funeral arrangements. He was very professional, thorough, caring and compassionate. WE highly recommend Kay's Ponger Uselton .

Gayle Lee

a year ago

My husband and I pre-planned our cremation several years ago. Everything has handled quickly and efficiently. Staff is vary knowledgeable. When I needed to pre-plan for my mother, I didn't hesitate to use Kays-Ponger and Uselton for her. When she passed, the funeral home took care of all the details. They were very responsive and respectful and kept me informed every step of the way. In this very stressful situation, I didn't have to worry about the details. I am glad that we chose them for her and also for ourselves. I know that they will make things less stressful for our children when we pass.

Kirk Bethke

a year ago

Upon the death of my beloved wife, Glenn was instrumental and very accommodating so my family can to fly down. Kays-Ponger was very empathetic and supportive of our families wishes during this very difficult time. The information was precise and accurate . I was shown as my family was also shown a great deal of respect. When the time came to pick up my wife's ashes, that process was very respectful and very thoughtful.I would highly recommend Kay's - Ponger funeral home to take care of your loved one.

Elaine Smith

10 months ago

It was a soothing experience. It's difficult to talk about death even though it's going to happen some day. It was a pleasure dealing with our agent. He was very comforting and left no stone unturned explaining every option and detail available to us.

Michelle Schuline

2 years ago

Nadia Hurt and her fellow staff were very professional and kind. Despite the struggles there Port Charlotte facility was having with the impact of Hurricane Ian, our family was kept up to date with the process. They took the time to answer our questions no matter when we asked, day or night or weekend. They took great care with our loved one and went above and beyond to make sure their cremains were delivered to our family.

william gorton

7 months ago

I am very glad that we choose them. Glenn worked with us and got everything put together just the way we wanted. He helped and informed us of happenings every step of the way. Very caring and understanding. Will be working with Nadine for other things. They set up everything from the room as to what he liked thru his life, food and set up for Military service. Took everything in there capable hands to help us thru his death. Definitely would recommend them

Olga Holden

11 months ago

Working from Michigan, Jeffrey and Nadia made it especially easy to work on planning for my Florida brother’s cremation arrangements. Further they agreed to keep the cremains for two months until I could fly to pick them up for burial

L Carr

a year ago

In my time of need, I was devastated and Glenn and Nichole were the perfect people there. They were very sympathetic, caring and understanding, and I could not have thought to have two better people assist me when I needed it most. Thank you again to both of you.

Mary Rivera

3 years ago

Sarah was my Funeral Director for my Mother's Funeral. We had to fly my Mom from Philadelphia to Florida so she could be laid to rest with my Dad. I had absolutely no idea what I was doing and Sarah took care of everything. She also took care of everything in Florida. My Mom had pre-planned her Funeral in 2019 so it was a little easier but I wouldn't have been able to get things done in time without her. This is the 3rd time we have used them and I would recommend them highly!!!!

Charles Flynn

a year ago

Jeffrey was great, all the information I needed for the pre-planning. Made the process simple, easy payment options and a lot lower cost than the other home I've dealt with previously.

Greg McMahon

4 years ago

My wife and I were very pleased with the overall service and facilities provided by Kays, Ponger & Uselton. In particular, Sarah was extremely helpful and accommodating. She produced a beautiful video montage of my father-in-law using the photographs we provided. Moreover, she showed tremendous grace and patience as different family members continuously emailed her photos to be added to the video. Also, even after the funeral, she accepted corrections to my father-in-law’s obituary and made the requested changes promptly and without complaint.

Linda Digiusto

4 years ago

My siblings and I found your staff's professionalism and caring demeanor so calming following our mother's sudden demise. Also your staff worked together to provide a timely response to our needs considering we, being out of state. only had a week to take care of our mother and hold a funeral and reception.I would recommend your services to everyone.

Michelle B

5 years ago

My step father passed away unexpectedly last Saturday, July 20, 2019. He has been an incredible father figure for the last 32 years of my life and the most wonderful grandfather to my 4 son's! He also has 1 great granddaughter from my oldest son that he rarely got to see, but when he did, he lit up! Nadia made everything very smooth and easy for my mother and I and was so kind, warm and gentle! I would highly recommend this place and Nadia!

Lorraine Moneypenny

a year ago

Caring professional staff. The funeral home has been serving families for more than 100 years. And a funeral planned here is honored at 1900 Dignity Memorial locations!

Heidi Whipp

a month ago

My mother resided in a memory care home in Florida. I lived up north when the time came to make plans because my mother went into hospice care, I chose KP&U because they were highly recommended. All planning was done over the phone seamlessly. When the time came for services to be used, everything was taken care of perfectly. They also followed through till everything was done. Highly recommend.

stacey Beckoff

5 days agoNew

our cat passed away. She was 3 lbs. I hurt to learn she did not go a pet crematory. instead she went to you. Our past vet used a pet crematory that was 100.00. We have limited resources and could not believe the cost was 200.00. I feel we were taken advantage of. Stacey beckoff

Cheryl C

a year ago

They are all amazing! My pet dog passed away that I had for 12 years and the people there were so caring, so respectful, and so kind! They knew that she was like a family member to me and treated me with such respect and kindness. I can’t say enough good and nice things about this establishment! Thank you from the bottom of my heart for the way you all handled the passing of my fur baby❤️. God bless them!

Marnie Gear

2 months ago

We have used the services of Kays-Ponger Uselton in Port Charlotte 3 times for family members. They are always respectful of the deceased as well as the family members and the family’s wishes. We would not have been able to navigate the process without their assistance. Their kindness was invaluable.

Diane Mitchell

3 weeks agoNew

I'd like to thank Nadia and the staff at Kays-Ponger for the kindness and compassion shown to me upon my husband's passing. I deeply appreciate the time Nadia spent and the help she provided so I could go through the process and comply with my husband's wishes. My heartfelt thanks.

Carl Williams

4 months ago

In 2012 Glenn Pomerantz assisted me in making arrangements for my dad John H. Williams Jr. Mr.. Pomerantz was very kind, compassionate and friendly and considerate. He came highly recommended by Pastor Art Grayman of the Port Charlotte SDA Church. I'm so thankful for his help in my time of need. I will definitely recommend Mr. Pomerantz to my friends. God bless you Mr. Pomerantz

Pamela Van Buren

6 months ago

One of the best experiences I have ever had. I highly recommend if you have a pet pass you come here for cremation. I previously used a different place that is closed now so during our emergency yesterday not only did they answer my call but made sure I was able to get my baby here then treated me with compassion and care throughout the entire process. They offer the best packages at the best price as well. I want to thank you so much.

matt queior

5 months ago

I would recommend Kay's Ponder to anyone in need of their services. they are very good at their job and know how to help you in your time of need they have people in place to help guide you through everything that needs to be completed. They help you be worry free. So that family members May have closure. Thank you Kay's Ponder for being there in our time of need

Landon Richardson

5 months ago

We had a pet rat that meant a lot to us pass away and we brought her here to be cremated. Everyone we spoke to was incredibly kind and understanding of the situation, we brought her in the same day we called and got her back 2 days later with a little stone that has a mold of her paw. Definitely recommend this place for pet cremation services

Kim Wilson

a year ago

Our father passed away a couple weeks ago and he had pre-arranged services at the Port Charlotte location from years ago. When we met to plan the funeral, we expected someone to try to sell us an upgrade or something, but that was not the case at all. Glenn P. (funeral director) was the most gracious, courteous and absolutely amazing funeral director we could ever have had. He gave us our options went over my fathers plan, did not try to up-sell us anything and handled every aspect of my father's funeral with dignity and respect as we requested. It was a beautiful service thanks to Glenn. Everything was completed timely and efficiently along with advice on who might need death certificates and the calls we needed to make immediately as opposed to things that can wait a bit. He was absolutely amazing and if I could give a 10 star review I would!

Mama

4 years ago

I have been extremely satisfied with the professionalism, care and service we have had with Glen. We have used Kay’s Ponger multiple times for our loved ones. Glen and Debra have both gone above and beyond my expectations. Thank you for being so wonderful. I highly recommend them.

maria rivera

6 months ago

Nicole was amazing. Compassionate and patient. Was always available for my questions.

Angela “Gigi” Madison

5 years ago

I don’t think I understood how Professional considerate personal they are until the very night of my mothers service. They cared about learning as much as they could about her and it couldn’t have been more beautiful. Nadia was amazing. Stacy was just as wonderful but the whole team has heart for others like you don’t always see. If you have to deal with a loss, I’d recommend their hands any day.

Dee James

4 years ago

On behalf of my family, we gratefully appreciated the amazing service provided during this huge time of our loss once again. They had gone above and beyond making sure all details for my mother's service were fully covered. Just as they did many years ago for my father's service.The Punta Gorda staff were simply wonderfully accommodating and comforting. Will like to say thank you to both Alyce and Ayla. Would highly recommend them.

Gary Queior

11 years ago

My wife died 12/2/2013 funeral director Fred did an excellent job helping my daughter and myself make all preparations for my wife. Fred made us feel very comfortable. Fred was able to assist us and answer any and all questions. Fred was very compassionate courteous and professional. I would highly recommend this facility.

Soren Ashmall

3 years ago

Sarah Reinoehl did a superb job as our funeral director! Everything was done exactly the way our loved one wanted. She was kind, attentive, professional, and made all the details happen the right way. I highly recommend Sarah Reinoehl!!

Walter Haryasz

6 months ago

I was very pleased with the service we recieved from Kays-Ponger. Highly recommend them. Walter Haryasz

Cindi Crook

8 months ago

Have used this place for both my parents when they passed. Always very smooth & appreciate the services they offer in our time of need. The staff has been awesome!

Charlene Langenfeld

3 years ago

My mother died in April of 2020. We were unable to get together for anything for her, but K-P&U we're always available to us by phone and to my father in person. My dad passed Feb 2021 and K-P&U not only helped us with everything, they have us information so that we could include my mother in many of the things she did not have when she passed. Wonderful to have knowledge, kind people to help us.

Irwin Brent

10 years ago

Our family found that being assisted by such a great staff at the Port Charlotte location was a pleasant surprise. Thinking of funeral arrangements can be daunting at best, but with efficient help of Fred Duncan assisted by Dee, Nancy, and the Loffler Brothers, we were amazed at how easy they made it look. They provided beyond the call of duty help, including picking up a set of important papers at our house, bringing food platters from Publix, and notifying Social Security for the benefits to start. We still look over and talk about the video of pictures that they put together. Dee made us roar with laughter when talking about our loved one. She is a treasure who can weave an interesting and humorous story out of an ordinary life. The vanilla ice cream with cinnamon has become a favorite of lots of people who attended the funeral. Thank you so much!

Patricia Harris

a year ago

When my father passed my aunt suggested this funeral home and I’m so glad she did. The staff were so kind, patient and so compassionate. They made us feel like family. I really appreciate all of Glens help as well. He was extremely thorough and took his time with us. He was truly a blessing in our time of sorrow.

Maydeli Pena

9 months ago

I highly recommend this funeral home! They made everything so easly & smooth for it being my first time ever having to plan services for a loved one. Staff was very professional and knowledgeable no pressure at all, the energy in that place was very light they treated me with respect it made all the process smoothly

Sandy Wright

2 years ago

Glen and Nadeen are absolutely wonderful. They explained the entire process to us very well and with so much compassion. They made the celebration of life for my dad a truly memorable experience. The decorations were so well thought out, the food and drinks were delicious and the video presentation was outstanding. This is hands down the best funeral home and I would not hesitate to recommend them to anyone.

Dawn Hodges

2 days agoNew

Jay was very knowledgeable and helpful. It was easy to work with her.

Mary-Ellen Fremuth

2 years ago

My family and I had wonderful experience with Kays-Ponger & Uselton Funeral Home in Port Charlotte, FL. The staff was knowledgeable, friendly, and kind. Nadia helped my father a great deal during this difficult time. He just lost his wife of 68 years and without Nadia’s help, I am not sure he could have made it through the process. She was instrumental in coordinating all parts of my mother’s funeral - visitation, visitation service, church service, burial. I want to highlight that the staff did an especially phenomenal job with the visitation, taking the time and making the effort to personalize the entire room around my mother and all things that were important to her. I would highly recommend this funeral home.

James Denikos

5 months ago

Jeffrey did and excellent job, explaining all the different plans to meet our needs. I recommend this business for everyone.

Andrew Martell

10 months ago

My Wife and I recently met with Jeffrey Dickenson to pre-plan our funeral arrangements. He was very professional, thorough, caring and compassionate. WE highly recommend Kay's Ponger Uselton .

Gayle Lee

a year ago

My husband and I pre-planned our cremation several years ago. Everything has handled quickly and efficiently. Staff is vary knowledgeable. When I needed to pre-plan for my mother, I didn't hesitate to use Kays-Ponger and Uselton for her. When she passed, the funeral home took care of all the details. They were very responsive and respectful and kept me informed every step of the way. In this very stressful situation, I didn't have to worry about the details. I am glad that we chose them for her and also for ourselves. I know that they will make things less stressful for our children when we pass.

Kirk Bethke

a year ago

Upon the death of my beloved wife, Glenn was instrumental and very accommodating so my family can to fly down. Kays-Ponger was very empathetic and supportive of our families wishes during this very difficult time. The information was precise and accurate . I was shown as my family was also shown a great deal of respect. When the time came to pick up my wife's ashes, that process was very respectful and very thoughtful.I would highly recommend Kay's - Ponger funeral home to take care of your loved one.

Elaine Smith

10 months ago

It was a soothing experience. It's difficult to talk about death even though it's going to happen some day. It was a pleasure dealing with our agent. He was very comforting and left no stone unturned explaining every option and detail available to us.

Barbara Zufall

3 years ago

Not happy at all. My mother had prepaid funeral contract. They change the prices to today’s rates and adjusted the amounts so they would not have to give me a larger refund. Talked to Nadia and she said it was reflected in the trust allowance. Which I did the math (former bookkeeper) all my life, and it does not add up. $600.00 to go pick up death certificates. RIP OFF BULLSH-T.Why bother with prepaying for funeral expenses if they are going to change prices to today’s prices?

Catherine Olson

4 years ago

Our son was stillborn and we were completely unprepared for this outcome, naturally. We had looked forward to his birth and spending our life with him. When we called this funeral home, they treated us like we were picking out a paint color and were completely unsympathetic. We are grieving a loss that no one should ever have to experience and met with absolute disregard.

Marcia Lamb

4 years ago

Our experience with Kays-Ponger was excellent. Alyse and her staff were very kind and compassionate and they were attentive to our needs. Our family could not be more grateful for their services.

Elaine Tirella

4 years ago

Thank you Nadia and staff for your kindness, gentleness and professionalism in handling my mother’s funeral arrangements. You were thorough and efficient and so respectful at all times. I was so comfortable with you as if I knew you for a long time. Thank you once again for all you did for me at such a stressful And sad time in my life. Elaine Tirella

Mel Mel

4 years ago

Paid almost $300 to cremate my cat of 20 years to get a specific urn and necklace.I was told he'd be ready Monday - he wasn't ready until Wednesday.Then I go to pick him up, he's in the wrong urn. At first the lady tried to tell me it was the right urn until I pointed out clear differences between what was pictured and what I got. Then I get told they ran out of the urn I paid for and she can't reach anyone to find one.I don't blame the lady who tried to help me and was clearly overwhelmed. This place is understaffed and disorganized.I should have realized that when I dropped his remains off, after speaking to someone that morning and giving my info, and was told no one informed them I was coming.Nice pet packages if they were actually as pictured.

rivermonkey11

10 months ago

Thank you for the service. You guys showed a great deal of respect and empathy toward our family and friends. Honoring his military service was also special.

Harold Lyons

4 years ago

When my Husband Harold passed away unexpectedly 3 weeks ago I had no idea what funeral home to contact, I was referred to Kays-Ponger by a coworker. I am so very thankful for that referral! Alyse answered the phone that awful next morning, she is absolutely the most lovely, sympathetic, caring person! She walked me, gently, through the process and handled EVERYTHING! Down to the last detail. I couldn't be more thankful. When you find yourself in my position don't hesitate to contact these amazing people. Thank you Kays-Ponger for taking such wonderful care of the love of my life. Susan Lyons

Bettye Scoppa

4 years ago

Everyone that I encountered at Kays-Ponger was caring and compassionate. They made me and the family feel comfortable. Thank you so much for your help, support, and professionalism at this time with the loss of my husband.

Tammy Putney

a year ago

In our time of sorrow they respectively guided us along the choices we had to make.We chose a celebration of life service. We really had no idea what to expect except that it would not be like all of the other tradional funerals I have gone to in the past. They really nailed it.They nailed it

Glen Gavriloff

4 years ago

They took care of my late wife's arrangements at the time I was an emotionally wreck. They made the process as easy as possible. I did not want my family members too go though what had too I experience. The entire process was explained how everything would be taken care of at the time of my passing. Now I can look forward too see my wife on the other side. Glen

Michelle Schuline

2 years ago

Nadia Hurt and her fellow staff were very professional and kind. Despite the struggles there Port Charlotte facility was having with the impact of Hurricane Ian, our family was kept up to date with the process. They took the time to answer our questions no matter when we asked, day or night or weekend. They took great care with our loved one and went above and beyond to make sure their cremains were delivered to our family.

william gorton

7 months ago

I am very glad that we choose them. Glenn worked with us and got everything put together just the way we wanted. He helped and informed us of happenings every step of the way. Very caring and understanding. Will be working with Nadine for other things. They set up everything from the room as to what he liked thru his life, food and set up for Military service. Took everything in there capable hands to help us thru his death. Definitely would recommend them

Olga Holden

11 months ago

Working from Michigan, Jeffrey and Nadia made it especially easy to work on planning for my Florida brother’s cremation arrangements. Further they agreed to keep the cremains for two months until I could fly to pick them up for burial

L Carr

a year ago

In my time of need, I was devastated and Glenn and Nichole were the perfect people there. They were very sympathetic, caring and understanding, and I could not have thought to have two better people assist me when I needed it most. Thank you again to both of you.

Mary Rivera

3 years ago

Sarah was my Funeral Director for my Mother's Funeral. We had to fly my Mom from Philadelphia to Florida so she could be laid to rest with my Dad. I had absolutely no idea what I was doing and Sarah took care of everything. She also took care of everything in Florida. My Mom had pre-planned her Funeral in 2019 so it was a little easier but I wouldn't have been able to get things done in time without her. This is the 3rd time we have used them and I would recommend them highly!!!!

Charles Flynn

a year ago

Jeffrey was great, all the information I needed for the pre-planning. Made the process simple, easy payment options and a lot lower cost than the other home I've dealt with previously.

Greg McMahon

4 years ago

My wife and I were very pleased with the overall service and facilities provided by Kays, Ponger & Uselton. In particular, Sarah was extremely helpful and accommodating. She produced a beautiful video montage of my father-in-law using the photographs we provided. Moreover, she showed tremendous grace and patience as different family members continuously emailed her photos to be added to the video. Also, even after the funeral, she accepted corrections to my father-in-law’s obituary and made the requested changes promptly and without complaint.

Linda Digiusto

4 years ago

My siblings and I found your staff's professionalism and caring demeanor so calming following our mother's sudden demise. Also your staff worked together to provide a timely response to our needs considering we, being out of state. only had a week to take care of our mother and hold a funeral and reception.I would recommend your services to everyone.

Michelle B

5 years ago

My step father passed away unexpectedly last Saturday, July 20, 2019. He has been an incredible father figure for the last 32 years of my life and the most wonderful grandfather to my 4 son's! He also has 1 great granddaughter from my oldest son that he rarely got to see, but when he did, he lit up! Nadia made everything very smooth and easy for my mother and I and was so kind, warm and gentle! I would highly recommend this place and Nadia!

Lorraine Moneypenny

a year ago

Caring professional staff. The funeral home has been serving families for more than 100 years. And a funeral planned here is honored at 1900 Dignity Memorial locations!

Theresa Cherry

4 years ago

Very unprofessional, high pressure to upgrade this and that. Women dressed like they were ready for a night out, stiletto heels included. Almost double the price of the funeral home we went to for same service package. Had to pay a hostage fee to have my brothers body released to the other funeral home. At a very emotional time, not the place to go.

Jan Groen

4 years ago

Jeffrey Dickinson was very professional, very knowledgeable and very much interested in our concerns. No pressure selling at all. Answered all of our questions in full detail plus some. Would highly recommend Kays-Ponger & Uselton Funeral Homes to all interest in making final end of life plans. Thank you so much Jeffrey

andrew walters

4 years ago

We have no words to describe the outstanding service that was provided to our son Anthony on 06-19-20. If I could give u 100 stars 🌟 I would. The service was beyond our expectations. Mr Duncan & Rich were very kind and to notch service!

Cecile Tomlinson

a year ago

This was our first experience in preparing for a funeral for a loved one and Kays-Ponger's staff was instrumental in providing all the relevant information needed and also gave options from which to choose.

Mitzi Souchak

12 years ago

My husband Andre died on March5th of this year. His death was extremely sudden and from what my neighbor said,, the funeral home took an exceeding long time to get to my home. I was shock so I really can't gage the time frame, but I do remember being happy to sit with my husband and hold his hand even thought I know he was gone. It was very comforting to me, even as I was on the phone telling my daughter in CA that her father was gone to the Lord.(Fred deserves a raise or more vacation timeif there is such a thing in your business!! God bless him with many more years to enjoy his family!!Anyway the funeral director that I worked with was Fred Duncan, a true southern gentleman in the best sense of the term. Mr. Duncan was extraordinarily kind and thoughtful with a pleasing and patient manner.

Christine Dobbins

3 years ago

The staff couldn’t have been more helpful or caring. Crystal and Sara both made us feel like family—and we’re really concerned and we greatly appreciated it💕Charlene Hart

Judy Cook

8 years ago

The staff at Kays-Ponger were so caring and helpful throughout the whole process. I would highly recommend them. We are so thankful for all they do to help families during their most difficult time.

Sal DePino

a year ago

I have never experienced such great professionalism and courtesy that Kays-Ponger & Uselton Funeral Home provided for my family.Thank You,Sal DePino

briar Gilbert

a year ago

Glen was gentle, kind, professional and informative. I could not have been more pleased to leave my husband in their care.

Lew M

11 years ago

Kudos to funeral director Debra Fewell who went above and beyond in helping my brother and I carry out a wonderful commemoration program for our mother. Debra was extremely helpful and attentive.

Mama

4 years ago

I have been extremely satisfied with the professionalism, care and service we have had with Glen. We have used Kay’s Ponger multiple times for our loved ones. Glen and Debra have both gone above and beyond my expectations. Thank you for being so wonderful. I highly recommend them.

maria rivera

6 months ago

Nicole was amazing. Compassionate and patient. Was always available for my questions.

Angela “Gigi” Madison

5 years ago

I don’t think I understood how Professional considerate personal they are until the very night of my mothers service. They cared about learning as much as they could about her and it couldn’t have been more beautiful. Nadia was amazing. Stacy was just as wonderful but the whole team has heart for others like you don’t always see. If you have to deal with a loss, I’d recommend their hands any day.

Dee James

4 years ago

On behalf of my family, we gratefully appreciated the amazing service provided during this huge time of our loss once again. They had gone above and beyond making sure all details for my mother's service were fully covered. Just as they did many years ago for my father's service.The Punta Gorda staff were simply wonderfully accommodating and comforting. Will like to say thank you to both Alyce and Ayla. Would highly recommend them.

Gary Queior

11 years ago

My wife died 12/2/2013 funeral director Fred did an excellent job helping my daughter and myself make all preparations for my wife. Fred made us feel very comfortable. Fred was able to assist us and answer any and all questions. Fred was very compassionate courteous and professional. I would highly recommend this facility.

Soren Ashmall

3 years ago

Sarah Reinoehl did a superb job as our funeral director! Everything was done exactly the way our loved one wanted. She was kind, attentive, professional, and made all the details happen the right way. I highly recommend Sarah Reinoehl!!

Walter Haryasz

6 months ago

I was very pleased with the service we recieved from Kays-Ponger. Highly recommend them. Walter Haryasz

Cindi Crook

8 months ago

Have used this place for both my parents when they passed. Always very smooth & appreciate the services they offer in our time of need. The staff has been awesome!

Charlene Langenfeld

3 years ago

My mother died in April of 2020. We were unable to get together for anything for her, but K-P&U we're always available to us by phone and to my father in person. My dad passed Feb 2021 and K-P&U not only helped us with everything, they have us information so that we could include my mother in many of the things she did not have when she passed. Wonderful to have knowledge, kind people to help us.

Irwin Brent

10 years ago

Our family found that being assisted by such a great staff at the Port Charlotte location was a pleasant surprise. Thinking of funeral arrangements can be daunting at best, but with efficient help of Fred Duncan assisted by Dee, Nancy, and the Loffler Brothers, we were amazed at how easy they made it look. They provided beyond the call of duty help, including picking up a set of important papers at our house, bringing food platters from Publix, and notifying Social Security for the benefits to start. We still look over and talk about the video of pictures that they put together. Dee made us roar with laughter when talking about our loved one. She is a treasure who can weave an interesting and humorous story out of an ordinary life. The vanilla ice cream with cinnamon has become a favorite of lots of people who attended the funeral. Thank you so much!

Caryl Mulder

6 years ago

Very dissatisfied with service and communication from funeral director to office manager. This funeral home is happy take your money and then delay fulfilling their commitment.

Carol Farmer

4 years ago

We were very pleased with the arrangments for my husband and father of our chidren. Everyone was very helpful and extremely nice. I am prearranging my services here also. I would recommend them to anyone. Very nice place and people.

Sherry Romans

9 months ago

They listen to what you want. No high pressure sales. They are caring and very professional.

Michael Rossi

4 years ago

Glenn at Kay’s-Ponger was exceptional to work with during this difficult time. Courteous patient and prompt.

Debbie Platts

a year ago

Funeral home was great. Thought of everything for me. They all were kind, sensitive, empathetic and professional.

Charles Bryant

10 months ago

If I had known it would be so easy I would have done this years ago. Very nice staff and Jeff was great

Wendy Leonard

2 years ago

I was so pleased with the care and respect shown my mom when she passed away. Thanks to everyone at Kays-Ponger Funeral Home.

Michael Gerwig

2 years ago

Nadia was very professional taking care of all my families needs. Highly recommend.

Marsha Zuza

3 years ago

Nada was the kindest and most professional when we were emotional wrecks. I can never thank her enough. Louise Zuza

Pastor Michael at Loving Shepherd Ministry

2 weeks agoNew

They are caring and professional

Barbara Zufall

3 years ago

Not happy at all. My mother had prepaid funeral contract. They change the prices to today’s rates and adjusted the amounts so they would not have to give me a larger refund. Talked to Nadia and she said it was reflected in the trust allowance. Which I did the math (former bookkeeper) all my life, and it does not add up. $600.00 to go pick up death certificates. RIP OFF BULLSH-T.Why bother with prepaying for funeral expenses if they are going to change prices to today’s prices?

Catherine Olson

4 years ago

Our son was stillborn and we were completely unprepared for this outcome, naturally. We had looked forward to his birth and spending our life with him. When we called this funeral home, they treated us like we were picking out a paint color and were completely unsympathetic. We are grieving a loss that no one should ever have to experience and met with absolute disregard.

Marcia Lamb

4 years ago

Our experience with Kays-Ponger was excellent. Alyse and her staff were very kind and compassionate and they were attentive to our needs. Our family could not be more grateful for their services.

Elaine Tirella

4 years ago

Thank you Nadia and staff for your kindness, gentleness and professionalism in handling my mother’s funeral arrangements. You were thorough and efficient and so respectful at all times. I was so comfortable with you as if I knew you for a long time. Thank you once again for all you did for me at such a stressful And sad time in my life. Elaine Tirella

Mel Mel

4 years ago

Paid almost $300 to cremate my cat of 20 years to get a specific urn and necklace.I was told he'd be ready Monday - he wasn't ready until Wednesday.Then I go to pick him up, he's in the wrong urn. At first the lady tried to tell me it was the right urn until I pointed out clear differences between what was pictured and what I got. Then I get told they ran out of the urn I paid for and she can't reach anyone to find one.I don't blame the lady who tried to help me and was clearly overwhelmed. This place is understaffed and disorganized.I should have realized that when I dropped his remains off, after speaking to someone that morning and giving my info, and was told no one informed them I was coming.Nice pet packages if they were actually as pictured.

rivermonkey11

10 months ago

Thank you for the service. You guys showed a great deal of respect and empathy toward our family and friends. Honoring his military service was also special.

Harold Lyons

4 years ago

When my Husband Harold passed away unexpectedly 3 weeks ago I had no idea what funeral home to contact, I was referred to Kays-Ponger by a coworker. I am so very thankful for that referral! Alyse answered the phone that awful next morning, she is absolutely the most lovely, sympathetic, caring person! She walked me, gently, through the process and handled EVERYTHING! Down to the last detail. I couldn't be more thankful. When you find yourself in my position don't hesitate to contact these amazing people. Thank you Kays-Ponger for taking such wonderful care of the love of my life. Susan Lyons

Bettye Scoppa

4 years ago

Everyone that I encountered at Kays-Ponger was caring and compassionate. They made me and the family feel comfortable. Thank you so much for your help, support, and professionalism at this time with the loss of my husband.

Tammy Putney

a year ago

In our time of sorrow they respectively guided us along the choices we had to make.We chose a celebration of life service. We really had no idea what to expect except that it would not be like all of the other tradional funerals I have gone to in the past. They really nailed it.They nailed it

Glen Gavriloff

4 years ago

They took care of my late wife's arrangements at the time I was an emotionally wreck. They made the process as easy as possible. I did not want my family members too go though what had too I experience. The entire process was explained how everything would be taken care of at the time of my passing. Now I can look forward too see my wife on the other side. Glen

JoAnn Carnes

4 years ago

Very caring and efficient. Glen answered all questions and continued to express their condolences. Will definitely recommend.

Raymond Jeries

2 months ago

Nice people very helpful

Sherrie Cremen

2 years ago

Everything went smoothly. They were warm and professional and never unsincere

Janet Bullock

3 years ago

Kays-Ponger & Uselton funeral home was very personal and attentive.

Leisa Goodwin

4 years ago

I was so impressed with how everything was handled. Complete care and compassion!

Curt Mellon

3 years ago

They were very professional from start to finish.

Eagan wilmot

2 years ago

Great customer service

Steven Skoda

4 years ago

Very professional and friendly.

Andrew Halcik

a day agoNew

Our representative Jeffery was supberb. Very patient in explaining every thing without any pressure. Really felt he had our interest in mind. Gave us plenty of ideas workin g within our pre planning budget.

Vicky Miller

a year ago

Theresa Cherry

4 years ago

Very unprofessional, high pressure to upgrade this and that. Women dressed like they were ready for a night out, stiletto heels included. Almost double the price of the funeral home we went to for same service package. Had to pay a hostage fee to have my brothers body released to the other funeral home. At a very emotional time, not the place to go.

Jan Groen

4 years ago

Jeffrey Dickinson was very professional, very knowledgeable and very much interested in our concerns. No pressure selling at all. Answered all of our questions in full detail plus some. Would highly recommend Kays-Ponger & Uselton Funeral Homes to all interest in making final end of life plans. Thank you so much Jeffrey

andrew walters

4 years ago

We have no words to describe the outstanding service that was provided to our son Anthony on 06-19-20. If I could give u 100 stars 🌟 I would. The service was beyond our expectations. Mr Duncan & Rich were very kind and to notch service!

Cecile Tomlinson

a year ago

This was our first experience in preparing for a funeral for a loved one and Kays-Ponger's staff was instrumental in providing all the relevant information needed and also gave options from which to choose.

Mitzi Souchak

12 years ago

My husband Andre died on March5th of this year. His death was extremely sudden and from what my neighbor said,, the funeral home took an exceeding long time to get to my home. I was shock so I really can't gage the time frame, but I do remember being happy to sit with my husband and hold his hand even thought I know he was gone. It was very comforting to me, even as I was on the phone telling my daughter in CA that her father was gone to the Lord.(Fred deserves a raise or more vacation timeif there is such a thing in your business!! God bless him with many more years to enjoy his family!!Anyway the funeral director that I worked with was Fred Duncan, a true southern gentleman in the best sense of the term. Mr. Duncan was extraordinarily kind and thoughtful with a pleasing and patient manner.

Christine Dobbins

3 years ago

The staff couldn’t have been more helpful or caring. Crystal and Sara both made us feel like family—and we’re really concerned and we greatly appreciated it💕Charlene Hart

Judy Cook

8 years ago

The staff at Kays-Ponger were so caring and helpful throughout the whole process. I would highly recommend them. We are so thankful for all they do to help families during their most difficult time.

Sal DePino

a year ago

I have never experienced such great professionalism and courtesy that Kays-Ponger & Uselton Funeral Home provided for my family.Thank You,Sal DePino

briar Gilbert

a year ago

Glen was gentle, kind, professional and informative. I could not have been more pleased to leave my husband in their care.

Lew M

11 years ago

Kudos to funeral director Debra Fewell who went above and beyond in helping my brother and I carry out a wonderful commemoration program for our mother. Debra was extremely helpful and attentive.

Candy Sanders

a year ago

Tim Friis

2 years ago

Brenda Jandjel

3 years ago

joseph Bobcik

3 years ago

Gail Rosenow

3 years ago

Tammy Gannon

3 years ago

Luis Sandoval

3 years ago

Dottie Sheehan

4 years ago

Susan Trotter

4 years ago

Eduardo Ricardo

4 years ago

Caryl Mulder

6 years ago

Very dissatisfied with service and communication from funeral director to office manager. This funeral home is happy take your money and then delay fulfilling their commitment.

Carol Farmer

4 years ago

We were very pleased with the arrangments for my husband and father of our chidren. Everyone was very helpful and extremely nice. I am prearranging my services here also. I would recommend them to anyone. Very nice place and people.

Sherry Romans

9 months ago

They listen to what you want. No high pressure sales. They are caring and very professional.

Michael Rossi

4 years ago

Glenn at Kay’s-Ponger was exceptional to work with during this difficult time. Courteous patient and prompt.

Debbie Platts

a year ago

Funeral home was great. Thought of everything for me. They all were kind, sensitive, empathetic and professional.

Charles Bryant

10 months ago

If I had known it would be so easy I would have done this years ago. Very nice staff and Jeff was great

Wendy Leonard

2 years ago

I was so pleased with the care and respect shown my mom when she passed away. Thanks to everyone at Kays-Ponger Funeral Home.

Michael Gerwig

2 years ago

Nadia was very professional taking care of all my families needs. Highly recommend.

Marsha Zuza

3 years ago

Nada was the kindest and most professional when we were emotional wrecks. I can never thank her enough. Louise Zuza

Pastor Michael at Loving Shepherd Ministry

2 weeks agoNew

They are caring and professional

H0ward Meyers

5 years ago

WB

6 years ago

Kays-Ponger & Uselton Funeral Homes and Cremation Services

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