Customer Reviews Summary
Faithful Companion Pet Cremation Services is highly praised for their compassionate and professional service during the difficult time of losing a pet. Many reviews highlight the quick return of ashes, beautiful urn options, and the respectful handling of pets. However, there are a few negative experiences mentioned, particularly regarding a lack of empathy from some staff members during the initial interaction.
Twila Schneider
We have used Faithful Companions 3 times in the last several years. The staff is compassionate, caring and professional. They've had all 3 of our pets Outlaw, Whiskey and Cleo back to us the very next day.
Matthew Moore
I received an amazing service from this company. My Great Dane unfortunately passed away due to cancer. I chose Faithful Companion to do the cremation services. They way exceeded my expectations. My boy was returned in under a week in a beautiful wooden box with his name engraved in gold on the top as well as a paw print cast that I didn’t know I was going to receive. I was regretting not getting that done so I was in tears when I opened the package and found it in there. I will definitely recommend these services to all my family and friends with pets.
Miladys Caro
My family and I, would like to thank Faithful Companion services and your staff for your kindness, professionalism and your dedication to your job and your clients. We'd especially like to thank Lakeisha Mitchell for your care of during this difficult time. My boy Lucas was a wonderful boy and most of all special part of our family. Your caring support was greatly appreciated. It's made our loss easier knowing others truly cared. We are forever grateful. May God Bless you all in all that you do!
Gregory Videmsek
Mike just brought our best buddy’s ashes back to us. He arrived in style in a beautiful van and was treated with the utmost respect while he was carried to us. Everybody from this service was compassionate and understanding They made us feel like they treated his remains in the fashion he deserved. If you loved your pet half as much as we did, this is the place to take them. They helped give us the closure we needed.
Twila Schneider
We have used Faithful Companions 3 times in the last several years. The staff is compassionate, caring and professional. They've had all 3 of our pets Outlaw, Whiskey and Cleo back to us the very next day.
Matthew Moore
I received an amazing service from this company. My Great Dane unfortunately passed away due to cancer. I chose Faithful Companion to do the cremation services. They way exceeded my expectations. My boy was returned in under a week in a beautiful wooden box with his name engraved in gold on the top as well as a paw print cast that I didn’t know I was going to receive. I was regretting not getting that done so I was in tears when I opened the package and found it in there. I will definitely recommend these services to all my family and friends with pets.
Miladys Caro
My family and I, would like to thank Faithful Companion services and your staff for your kindness, professionalism and your dedication to your job and your clients. We'd especially like to thank Lakeisha Mitchell for your care of during this difficult time. My boy Lucas was a wonderful boy and most of all special part of our family. Your caring support was greatly appreciated. It's made our loss easier knowing others truly cared. We are forever grateful. May God Bless you all in all that you do!
Gregory Videmsek
Mike just brought our best buddy’s ashes back to us. He arrived in style in a beautiful van and was treated with the utmost respect while he was carried to us. Everybody from this service was compassionate and understanding They made us feel like they treated his remains in the fashion he deserved. If you loved your pet half as much as we did, this is the place to take them. They helped give us the closure we needed.
Eddie Monster
I Had to use a backup account to leave comment b/c it wouldn’t allow me to add another review from my main account I left 7 years ago for the first time I received services, my appreciation runs deep for this company.My name is Christian, and seven years ago, I left a review about Faithful Companion, praising the top-notch service I received from Matt. Monday 1/27, I found myself back at Faithful Companion seven years later after the passing on Sunday of my beloved cat of 22 years.I want to extend my deepest gratitude to Hunter, who guided me through the entire process with kindness and compassion, and to Bob (please correct me if I’m wrong about his name), who was incredibly supportive. Losing a pet is never easy, and because of the deep love I have for mine, I was profoundly grateful that they allowed me to be there from start to finish.Even though Hunter never met my pet, he treated MoeMoe with the same care and respect I would have. Both he and Bob made the experience as comforting as possible, welcoming us with open hearts, listening to our stories, and allowing us the space to grieve without judgment. Their understanding and kindness helped ease the pain, even just a little.Life often takes me to different places whether Florida, New York, or London but no matter where I am, I will always bring my fur children to Faithful Companion. The exceptional service, consistency, and genuine care I’ve received each time make it the only place I trust during such difficult moments.To Hunter and Bob, my best friend and I cannot thank you enough for the compassion you showed us and our sweet MoeMoe. We are eternally grateful.To the owners of Faithful Companion, I truly hope you recognize the incredible team you have. They are a blessing. And I also want to acknowledge Chris, who helped set up the appointment. He was understanding, personable, and made the process easier.Your entire team made us feel like family, and for that, we are forever thankful. ❤️❤️🩹
Kelly Jackson
I can’t say enough how great of a job faithful companion did with our sweet Charlotte’s remains. The passing of our 18 year old dog was very difficult and the attention to detail and expedited services really helped with closure! We have had other pets pass and other services do not compare! Thank you again for taking care of our sweet Charlotte girl!
J Coop
Faithful Companion Pet Cremation is the type of business that you wish you could frequent, but we only need them after the losing our beloved pets. This is why I'm writing this review with highest recommendation for Faithful Companion. We recently had to say goodbye to the last of our four dogs. The first two were cremated by our vet's office cremation service, which we learned is out of town and takes over a week to return our ashes. Our third unfortunate time around, we had to use an emergency vet who paired with Faithful Companion. We're glad they did because we could see the night and day difference in compassion, respect and quality in both service and product.With the out-of-town cremation service, our dogs were brought back to the vet for us to pick up. The last thing you want to do is return to the place where you had to say goodbye to your friend. Faithful Companion delivers your loved one to your home, with absolute care and compassion. Faithful Companion also returns your pet back to you within a day or two. There's no wondering and worrying about the process as the days go by. And Faithful Companion's staff arrives in a clean, air-conditioned van and dressed professionally.Although the loss our beautiful baby recently hard, Faithful Companion made the cremation process easy. Everyone I spoke with a Faithful Companion spoke with us with dignity and compassion. We are grateful for Faithful Companions, and their staff including Christopher, Michelle and especially Hunter. We really appreciate Hunter's professionalism and respectfulness.We are so glad we stopped our vet from sending our baby to their cremation vendor and allowed us to utilize Faithful Companion again.
Stephanie Cline
I still can’t believe this is even real. No one ever prepares you to drop your dog off and received him back in ash. There’s literally no way to prepare for the unbearable pain. I didn’t know what else to do so I called the vet that saw our sweet boy last because no other funeral home returned our calls. Our vet, Cleveland Road Animal Hospital was amazing from start to finish. They said of course come in here and we will take it from there. We spent time with hank until it was time to go and the faithful companion came to get my sweet boy. I called to ugrade his urn because he was the bestest boy and deserved the very best. Every…single…person i talked to at faithful companion just felt so personal to me. They let me cry on the phone and i could feel a hug from their voice. I can’t thank them enough. In 24 hours the same sweet soul who picked our 4 year old Hank up is the same one who delivered him back to our door step. She ensured me that Hank was well taken care of the entire time. I am still just in shock how amazing this company is and how much they mean to my family now Thank you guys so much. You are truly special humans ❤️ 1000/1000 recommend
Brandi Visser
We are beyond grateful to have our Jameson back home with us so quickly which helped ease our grief. From the phone call to delivery, we were treated with care and compassion. When he was delivered, it was in a lovely gift bag holding his box of ashes, ceramic paw print, and a small booklet about grief. It was truly comforting. We appreciate it so much! ❤️
Christina Kelly
The care and service that was given by the staff to make sure my bestest boy, Irwin, was handled with love and care is something I was extremely grateful for. I appreciated how supportive and professional everyone was and I stayed for the cremation viewing, which was not easy, but I just couldn’t leave his side and to have the opportunity to be with him and take him home in his urn with me the same day meant so much to me. Faithful Companion provides the best services for any family that has lost a loved one.
Kate Schoenman
Chris brought our Bug back to us and I was so impressed by the respect and honor he gave to the weight of that moment. I didn't know what to expect, and frankly my broken heart hadn't given it much thought outside of having her home; the kindness of presentation he gave to Bug felt genuine and authentic - we felt like she mattered and that made all the difference. We will cherish her paw print forever and the engraved box is absolutely beautiful. We are so grateful to Chris. We loved Bug for most of her life and will miss her for the rest of ours. She was part of our whole world and for that moment, we felt like Chris understood that as he brought her home.
Karen LaPorte
On our most painful day of our 25 year marriage, my husband and I lost our loving, sweet, energetic Carolina Dog as she had to be put down due to a back injury. Although she was almost 13 it was not enough time with her in our life. Faithful Companion welcomed us unannounced, let us spend time with Mini on their altar, and then generously delivered her ashes to us the next day with a bounty of support and thoughtful items. What a beautiful business they run! They are kind and seem to go the extra mile which is so appreciated in the time of unbearable sadness. Thank you!
Ashley Knight
I have to brag on Davis, I called at 7:15PM on 11/29/24, our sweet dauschaund was hit by a car at 5:15, I could barely talk voice going in and out. But Davis gave me comfort. The compassion you have showed us just over the phone is like no other, I called back this morning 11/30/24 because we just needed the night to process everything and once again Davis answered with heart and soul. Your empathy, compassion and heart are in what you do and we can tell. Willow Bean is on her way to be cremated, but I could not wait to let others know how amazing you are. Losing a fur baby is far from easy but the peace you have given us is out of this world. The listening, the talking us through, the handling of our sweet girl Willow Bean. We are furever greatful. Thank you from the bottom of our broken hearts 💔~ The Knight Family
Cynthia Butler
Our family had an awful experience when we brought our pup here. When we walked in, we were not greeted, just a man who said "follow me". He didn't introduce himself but according to our paperwork his name is Santos. We followed him and he walked us directly into the cremation room. He told us to put our pup on the table and come into the other room so we could do paperwork. We were in shock as the cremation room has a furnace that was ON with someone else's beloved pet inside of it. There was a tag and paperwork hanging on the outside with the pets information. We had our 12 year old with us and it was absolutely horrifying and traumatic for her. We had to leave to calm her down. Even my husband and I were shaken up that he would take us directly into that room without preparing us for what was in there. When we came back Santos showed no sympathy and was very emotionless. He was only interested in our paperwork and collecting payment. We should have left but this was our second place (the first place was down for repairs) and we didn't want to hurt our child even more.Santos said "sorry for your loss" as he was opening the door to leave to the back warehouse type area. It was definitely an afterthought. He told us to see ourselves outI received a call from Santos the next day to pick our pup up and he said "I don't know if anyone called to tell you yet but your dog is ready to be picked up". Felt as if he was inconvenienced to give a phone call.Being a place that grieving families come to, please do some training on trauma informed care and sympathy.I do not recommend taking your furbaby here. You will leave feeling much worse and not comforted at all. The whole experience felt wrong from the moment we walked in the door. Please, do better for other grieving families.*You have to put at least a star, I guess that can be for the beautiful little box we picked her up in and the engraving.
Lisa
I would recommend this place faithful companion pet cremation services to everyone they are heartfelt and they showed a lot of love and a lot of respect for me and my husband at this time and got my baby back to me within a day thank you faithful companion pet cremation Y'all made this a little bit easier and brought my Susie Q home quickly thank you
Dawn Hall
Kind, compassionate, professional. They provided us with fast service, home delivery and a beautiful keepsake of our beloved pet. I would highly recommend them!!
Ashley Stevens
This place was amazing for such saddening circumstances. The employees are so compassionate and good about respecting the wishes of the owner and fur baby. I really like how flexible this company is/are as well. Definitely would recommend to anyone!
William Shank
I recently had to lay a beloved pet to rest, an incredibly challenging and emotional experience. Thankfully, Faithful Companion at 105 International Drive, Morrisville, NC, was there to provide solace and support during this difficult time. This is the second time I have entrusted them with such a heart-wrenching task, and once again, they exceeded my expectations.Faithful Companion's mission statement speaks volumes about their dedication: "Our service is not just providing pet cremation. Our family is dedicated to helping all families find closure in a very difficult time." True to their word, they treat each pet with the dignity and respect that every family member deserves. Celia and her team are exceptional, offering unparalleled care, compassion, understanding, and patience. Their commitment to helping families find closure is evident in every interaction.For anyone seeking a world-class memorial and keepsake for their companion, I highly recommend Faithful Companion. Their experience and heartfelt service have made a profound difference in my life, and I will always trust them to honor and memorialize my beloved pets. Faithful Companion truly provides a compassionate sanctuary during life's most challenging moments.
Lorraine Chism
Our beloved Mastiff passed peacefully at home, though slightly unexpectedly. I called Faithful Companion in Twinsburg, OH who offered to stay open just for us. We opted to drive our boy to them the next morning and they were so kind about helping to unload this 120# friend and allow me to peacefully and privately say goodbye again. Katie was wonderful. Just the right combination of genuine sympathy and compassion and positivity and hope. Listened to stories and viewed pictures with us as we remembered better times. The services performed were clean and professional as is their facility. I felt at home there and glad I trusted our family member to them.
Norman Crenshaw
During an incredibly sad emotional time, we found Celia at Faithful Companion of Raleigh to be understanding and caring. We lost our little dog Bunny and we were devastated. It was a real comfort to experience the truly understanding and kind care we received. We were able to send a graphic to be engraved on Bunny's ashes box and it turned out wonderfully. Such a loving reminder of our little Bunnichka. Thank you so much.
Twila Schneider
We have used Faithful Companions 3 times in the last several years. The staff is compassionate, caring and professional. They've had all 3 of our pets Outlaw, Whiskey and Cleo back to us the very next day.
Matthew Moore
I received an amazing service from this company. My Great Dane unfortunately passed away due to cancer. I chose Faithful Companion to do the cremation services. They way exceeded my expectations. My boy was returned in under a week in a beautiful wooden box with his name engraved in gold on the top as well as a paw print cast that I didn’t know I was going to receive. I was regretting not getting that done so I was in tears when I opened the package and found it in there. I will definitely recommend these services to all my family and friends with pets.
Miladys Caro
My family and I, would like to thank Faithful Companion services and your staff for your kindness, professionalism and your dedication to your job and your clients. We'd especially like to thank Lakeisha Mitchell for your care of during this difficult time. My boy Lucas was a wonderful boy and most of all special part of our family. Your caring support was greatly appreciated. It's made our loss easier knowing others truly cared. We are forever grateful. May God Bless you all in all that you do!
Gregory Videmsek
Mike just brought our best buddy’s ashes back to us. He arrived in style in a beautiful van and was treated with the utmost respect while he was carried to us. Everybody from this service was compassionate and understanding They made us feel like they treated his remains in the fashion he deserved. If you loved your pet half as much as we did, this is the place to take them. They helped give us the closure we needed.
Eddie Monster
I Had to use a backup account to leave comment b/c it wouldn’t allow me to add another review from my main account I left 7 years ago for the first time I received services, my appreciation runs deep for this company.My name is Christian, and seven years ago, I left a review about Faithful Companion, praising the top-notch service I received from Matt. Monday 1/27, I found myself back at Faithful Companion seven years later after the passing on Sunday of my beloved cat of 22 years.I want to extend my deepest gratitude to Hunter, who guided me through the entire process with kindness and compassion, and to Bob (please correct me if I’m wrong about his name), who was incredibly supportive. Losing a pet is never easy, and because of the deep love I have for mine, I was profoundly grateful that they allowed me to be there from start to finish.Even though Hunter never met my pet, he treated MoeMoe with the same care and respect I would have. Both he and Bob made the experience as comforting as possible, welcoming us with open hearts, listening to our stories, and allowing us the space to grieve without judgment. Their understanding and kindness helped ease the pain, even just a little.Life often takes me to different places whether Florida, New York, or London but no matter where I am, I will always bring my fur children to Faithful Companion. The exceptional service, consistency, and genuine care I’ve received each time make it the only place I trust during such difficult moments.To Hunter and Bob, my best friend and I cannot thank you enough for the compassion you showed us and our sweet MoeMoe. We are eternally grateful.To the owners of Faithful Companion, I truly hope you recognize the incredible team you have. They are a blessing. And I also want to acknowledge Chris, who helped set up the appointment. He was understanding, personable, and made the process easier.Your entire team made us feel like family, and for that, we are forever thankful. ❤️❤️🩹
Kelly Jackson
I can’t say enough how great of a job faithful companion did with our sweet Charlotte’s remains. The passing of our 18 year old dog was very difficult and the attention to detail and expedited services really helped with closure! We have had other pets pass and other services do not compare! Thank you again for taking care of our sweet Charlotte girl!
J Coop
Faithful Companion Pet Cremation is the type of business that you wish you could frequent, but we only need them after the losing our beloved pets. This is why I'm writing this review with highest recommendation for Faithful Companion. We recently had to say goodbye to the last of our four dogs. The first two were cremated by our vet's office cremation service, which we learned is out of town and takes over a week to return our ashes. Our third unfortunate time around, we had to use an emergency vet who paired with Faithful Companion. We're glad they did because we could see the night and day difference in compassion, respect and quality in both service and product.With the out-of-town cremation service, our dogs were brought back to the vet for us to pick up. The last thing you want to do is return to the place where you had to say goodbye to your friend. Faithful Companion delivers your loved one to your home, with absolute care and compassion. Faithful Companion also returns your pet back to you within a day or two. There's no wondering and worrying about the process as the days go by. And Faithful Companion's staff arrives in a clean, air-conditioned van and dressed professionally.Although the loss our beautiful baby recently hard, Faithful Companion made the cremation process easy. Everyone I spoke with a Faithful Companion spoke with us with dignity and compassion. We are grateful for Faithful Companions, and their staff including Christopher, Michelle and especially Hunter. We really appreciate Hunter's professionalism and respectfulness.We are so glad we stopped our vet from sending our baby to their cremation vendor and allowed us to utilize Faithful Companion again.
Stephanie Cline
I still can’t believe this is even real. No one ever prepares you to drop your dog off and received him back in ash. There’s literally no way to prepare for the unbearable pain. I didn’t know what else to do so I called the vet that saw our sweet boy last because no other funeral home returned our calls. Our vet, Cleveland Road Animal Hospital was amazing from start to finish. They said of course come in here and we will take it from there. We spent time with hank until it was time to go and the faithful companion came to get my sweet boy. I called to ugrade his urn because he was the bestest boy and deserved the very best. Every…single…person i talked to at faithful companion just felt so personal to me. They let me cry on the phone and i could feel a hug from their voice. I can’t thank them enough. In 24 hours the same sweet soul who picked our 4 year old Hank up is the same one who delivered him back to our door step. She ensured me that Hank was well taken care of the entire time. I am still just in shock how amazing this company is and how much they mean to my family now Thank you guys so much. You are truly special humans ❤️ 1000/1000 recommend
Brandi Visser
We are beyond grateful to have our Jameson back home with us so quickly which helped ease our grief. From the phone call to delivery, we were treated with care and compassion. When he was delivered, it was in a lovely gift bag holding his box of ashes, ceramic paw print, and a small booklet about grief. It was truly comforting. We appreciate it so much! ❤️
Christina Kelly
The care and service that was given by the staff to make sure my bestest boy, Irwin, was handled with love and care is something I was extremely grateful for. I appreciated how supportive and professional everyone was and I stayed for the cremation viewing, which was not easy, but I just couldn’t leave his side and to have the opportunity to be with him and take him home in his urn with me the same day meant so much to me. Faithful Companion provides the best services for any family that has lost a loved one.
Palmer's Picks
We have used Faithful Companion Pet Cremation Services twice. From the time that you call until you receive your pet's remains back, you are treated with compassion and respect. It is truly soul crushing to lose a furry family member and Faithful Companion's staff are so compassionate during this difficult time.We had a traveling vet administer the procedure at our home both times. Faithful Companion PCS arranged a timely pickup. You couldn't ask for a more pleasant staff during a difficult time.My apologies for a long overdue review.
S TLandis
This is the second time we have used Faithful Companion. It is such a wonderful place when you have to say goodbye to your fur baby. Chris (who came both times--4 years apart!) is so compassionate & respectful. He lovingly wrapped our pups in a blanket on a stretcher to transport them. Both times we followed Chris' van to the "funeral home" to say a final goodbye. While our hearts were broken, Chris and Faithful Companion provided comfort during a very sad time. We are eternally grateful.
Amber Coulthard
I had to say my final goodbyes to my boy Rocco. Faithful Companions had him hand delivered to me in less then 24 hours. It was so bitter sweet, but I'm happy my fat boy is back home with me. I even requested for them to do the paw print of his missing toe foot and they did! At this time is the small things that mean the world to me, and they excelled my expectations!
Chris Boileau
The physical loss of a beloved pet while heartbreaking, is truly assuaged by the kind, compassionate, and professional care provided by Faithful Companion. My heartache is always tempered when I have them back home and Faithful Companion handles it beautiful and in 24hrs.
phil pusateri
Faithful Companion is an exceptional service. They are very helpful, show compassion, and they returned our Baby Girl back to us in exactly 24 hours. Having them handle everything allowed us to grieve, especially when they brought our girl back home to our house. The Urn and Paw Print were first class, I give Faithful Companion my highest recommendation.
susan nightingale
I appreciate how compassionate and professional the staff at Faithful Companion Pet were when our elder dog passed.A gentleman in a suit even delivered her cremains in a business suit on a hot day.They made a difficult time a lot easier.
Eileen L
So compassionate. The 2 men that came to the house to pick Trixie up we were kind and honored our request. The next day someone brought her home to us. Our daughters bought urns and we took Trixie back and they divided her ashes up for us and were put in a nice velvet bag. Everyone we dealt with was so nice and respectful.
R Adams
My 15 yrs old dog named Chelsea passed away on Feb 20th and I took her to Faithful Companion for a private cremation. I was greeted by Tara and a dog named Bella. She walked me to the room where we sat and went over my options. She was so very kind and compassionate . She showed me the box that my dog would be placed in. The box had a pretty fabric liner at the bottom. I was able to write some final words to my dog on the box with the color markers that were provided. After all was settled and it was time to go, she gave me the biggest hug ❤️😥. I received a call from another nice lady the next day stating “ I will be bringing Chelsea home to you” those words meant a lot. Chelsea’s ashes were returned to me in very nice packagings. I would recommend this place to everyone.
Christina Storm
They are the best I ever dealt with, they was professional, it took them only a day to reunite her to me once she has passed on 11/02/2024. I had her by 2pm on 11/03/2024.
Christine Terjesen
We lost our Babygirl Autumn February 5, 2024. We contacted Faithful Companions when they opened the same day. They were compassionate and professional and came to our home to pick our Babygirl up giving us all the time we needed to say goodbyes. They kept us informed throughout and brought our Babygirl home to us the next day. I truly recommend their services and cannot say enough about their love and compassion.
Kate Schoenman
Chris brought our Bug back to us and I was so impressed by the respect and honor he gave to the weight of that moment. I didn't know what to expect, and frankly my broken heart hadn't given it much thought outside of having her home; the kindness of presentation he gave to Bug felt genuine and authentic - we felt like she mattered and that made all the difference. We will cherish her paw print forever and the engraved box is absolutely beautiful. We are so grateful to Chris. We loved Bug for most of her life and will miss her for the rest of ours. She was part of our whole world and for that moment, we felt like Chris understood that as he brought her home.
Karen LaPorte
On our most painful day of our 25 year marriage, my husband and I lost our loving, sweet, energetic Carolina Dog as she had to be put down due to a back injury. Although she was almost 13 it was not enough time with her in our life. Faithful Companion welcomed us unannounced, let us spend time with Mini on their altar, and then generously delivered her ashes to us the next day with a bounty of support and thoughtful items. What a beautiful business they run! They are kind and seem to go the extra mile which is so appreciated in the time of unbearable sadness. Thank you!
Ashley Knight
I have to brag on Davis, I called at 7:15PM on 11/29/24, our sweet dauschaund was hit by a car at 5:15, I could barely talk voice going in and out. But Davis gave me comfort. The compassion you have showed us just over the phone is like no other, I called back this morning 11/30/24 because we just needed the night to process everything and once again Davis answered with heart and soul. Your empathy, compassion and heart are in what you do and we can tell. Willow Bean is on her way to be cremated, but I could not wait to let others know how amazing you are. Losing a fur baby is far from easy but the peace you have given us is out of this world. The listening, the talking us through, the handling of our sweet girl Willow Bean. We are furever greatful. Thank you from the bottom of our broken hearts 💔~ The Knight Family
Cynthia Butler
Our family had an awful experience when we brought our pup here. When we walked in, we were not greeted, just a man who said "follow me". He didn't introduce himself but according to our paperwork his name is Santos. We followed him and he walked us directly into the cremation room. He told us to put our pup on the table and come into the other room so we could do paperwork. We were in shock as the cremation room has a furnace that was ON with someone else's beloved pet inside of it. There was a tag and paperwork hanging on the outside with the pets information. We had our 12 year old with us and it was absolutely horrifying and traumatic for her. We had to leave to calm her down. Even my husband and I were shaken up that he would take us directly into that room without preparing us for what was in there. When we came back Santos showed no sympathy and was very emotionless. He was only interested in our paperwork and collecting payment. We should have left but this was our second place (the first place was down for repairs) and we didn't want to hurt our child even more.Santos said "sorry for your loss" as he was opening the door to leave to the back warehouse type area. It was definitely an afterthought. He told us to see ourselves outI received a call from Santos the next day to pick our pup up and he said "I don't know if anyone called to tell you yet but your dog is ready to be picked up". Felt as if he was inconvenienced to give a phone call.Being a place that grieving families come to, please do some training on trauma informed care and sympathy.I do not recommend taking your furbaby here. You will leave feeling much worse and not comforted at all. The whole experience felt wrong from the moment we walked in the door. Please, do better for other grieving families.*You have to put at least a star, I guess that can be for the beautiful little box we picked her up in and the engraving.
Lisa
I would recommend this place faithful companion pet cremation services to everyone they are heartfelt and they showed a lot of love and a lot of respect for me and my husband at this time and got my baby back to me within a day thank you faithful companion pet cremation Y'all made this a little bit easier and brought my Susie Q home quickly thank you
Dawn Hall
Kind, compassionate, professional. They provided us with fast service, home delivery and a beautiful keepsake of our beloved pet. I would highly recommend them!!
Ashley Stevens
This place was amazing for such saddening circumstances. The employees are so compassionate and good about respecting the wishes of the owner and fur baby. I really like how flexible this company is/are as well. Definitely would recommend to anyone!
William Shank
I recently had to lay a beloved pet to rest, an incredibly challenging and emotional experience. Thankfully, Faithful Companion at 105 International Drive, Morrisville, NC, was there to provide solace and support during this difficult time. This is the second time I have entrusted them with such a heart-wrenching task, and once again, they exceeded my expectations.Faithful Companion's mission statement speaks volumes about their dedication: "Our service is not just providing pet cremation. Our family is dedicated to helping all families find closure in a very difficult time." True to their word, they treat each pet with the dignity and respect that every family member deserves. Celia and her team are exceptional, offering unparalleled care, compassion, understanding, and patience. Their commitment to helping families find closure is evident in every interaction.For anyone seeking a world-class memorial and keepsake for their companion, I highly recommend Faithful Companion. Their experience and heartfelt service have made a profound difference in my life, and I will always trust them to honor and memorialize my beloved pets. Faithful Companion truly provides a compassionate sanctuary during life's most challenging moments.
Lorraine Chism
Our beloved Mastiff passed peacefully at home, though slightly unexpectedly. I called Faithful Companion in Twinsburg, OH who offered to stay open just for us. We opted to drive our boy to them the next morning and they were so kind about helping to unload this 120# friend and allow me to peacefully and privately say goodbye again. Katie was wonderful. Just the right combination of genuine sympathy and compassion and positivity and hope. Listened to stories and viewed pictures with us as we remembered better times. The services performed were clean and professional as is their facility. I felt at home there and glad I trusted our family member to them.
Norman Crenshaw
During an incredibly sad emotional time, we found Celia at Faithful Companion of Raleigh to be understanding and caring. We lost our little dog Bunny and we were devastated. It was a real comfort to experience the truly understanding and kind care we received. We were able to send a graphic to be engraved on Bunny's ashes box and it turned out wonderfully. Such a loving reminder of our little Bunnichka. Thank you so much.
Barina
I have used Faithful Companions twice now and would highly recommend them. The staff is so kind, compassionate, and professional. They genuinely care about making this extremely difficult time a bit easier with their care and quickness in returning my best friends ashes back to me promptly.
wabepa05
Many thanks to Devon & Chris. Devon took my phone call when I could barely speak. He was patient, kind & considerate while dealing with me & my emotions. Devon took preliminary info & set us up for an appointment the next morning.Chris was the gentleman who dealt with us when we bought our precious Lucy Lu in for her cremation. She had passed unexpectedly & quickly so needless to say, our emotions were raw & fragile. Chris took his time with us. He made sure we had enough time with our Lucy. Nothing was rushed. Chris was very empathetic & patient while we went through our options. He did not try to "sell" us anything - he made sure we had exactly what we wanted & needed.Devon & Chris made this experience as smooth as is possible under such trying circumstances. Thank you gentlemen. You are the best. We will recommend you & your Facility to everyone that is faced with the same dilemma.
Scott Varney
I want to thank Faithful Companion for their amazing service. We lost our family member (pet) due to illness. We have never experienced the process of cremation before, and Faithful Companion helped us through this very difficult time. Laurie was our companion and she gave exemplary service. After spending our last moments with our beloved Eli, she picked him up from the hospital we were at, and the care and professionalism she showed to us was as incredible as the service. She showed us nothing short of the care, compassion and professionalism they promised. She gave us such amazing service from picking up our little buddy to bringing him back to us the very next day. She honestly made the whole process seamless. We love the beautiful wooden box they put him in with his name inscribed into the top lid. We chose the clay paw print and a little easel for display. We also chose to have a print of his paw and his little nose on paper. And we had some ashes put into a small vile to use in some jewelry at a later time. I am truly grateful for Faithful Companion and can’t thank them enough. When the cremation process was completed, and after adding their special touch, Laurie called and made arrangements with us so that we all could be there to receive our little Eli. As difficult as this has been on us, when she arrived at our home, she spoke with us and her uplifting and caring words gave a sense of reassurance and peace. I will definitely use Faithful Companion in the future without reserve. Thank you Laurie and thank you Faithful Companion.
Tiffany Kloch
Our buddy Sizzle passed away at home today and after getting zero compassion from our usual vet, I called Faithful Companion and spoke to Devin who was immediately concerned, kind and caring. This was an unexpected loss and being a little frazzled he talked us through everything, didn’t rush us when we said goodbye and he helped us in the decision making process instead of pushing us towards one thing or another. This is hard enough as is and Devin helped us make peace as much as we could. THANK YOU. Your kindness will never be forgotten and we will be recommending you in the future.
Margaret Shea
Our 12-year old German Shepherd passed away suddenly at our home on the morning of our son's & his partner's wedding rehearsal. Jessie Walker of Faithful Companion in Atlanta dropped everything to get to our home quickly to help us with our precious Duke--Jessie treated him with love & respect & made a very, very difficult situation just a little easier. Heartfelt thanks & much appreciation to Jessie.
Tammy Robertson
they took such good care of my boy and I had him back home with me in 24 hours and they did an awesome job with his paw prints I would tell anyone to let them take their babies to them
Gina Marie
amazing service and they showed serious compassion in our time of need. absolutely recommend to come here!! amazing!!
Taqiyyah B.
We would like to thank Haley for helping our family today during such a challenging time. We appreciate your promptness, attentiveness, kindness, professionalism and the care you took with our precious Bella. The facility at Faithful Companion was clean, peaceful and the viewing area comfortable. We couldn't have ask for a better experience and again we thank you.I highly recommend Faithful Companion for your pet family members.
Terri Endean
Faithful Companions is an amazing facility. We had our Dog Zoey put to rest and FC did all the leg work from there. They were very professional when I called and was very sympathy with the loss of our baby girl. From the phone call to the delivery We were very Amazed and Happy with your company. Thank you for all you do .The Endean FamilyKenockee, MI
Sarah Sonego
We lost our sweet Ella back in February 2023. You came highly recommended to us by Dr and Dr Durfee who were able to help our Ella pass at home. We are eternally grateful to the Durfees and you. Ella's items, including her blanket, were returned to us with so much care. Unfortunately we lost another beloved dog, Remington, just this month. Remi had Renal Dysplasia and we lost him fairly quickly - not the peaceful passing we were able to experience in February. It was important to us that Remi and Ella's urns match, and thankful that Faithful Companion could make that happen for us even though we were not able to utilize their services this time. A special thank you to Katie who responded to my request promptly and with much compassion. Thank you.
Palmer's Picks
We have used Faithful Companion Pet Cremation Services twice. From the time that you call until you receive your pet's remains back, you are treated with compassion and respect. It is truly soul crushing to lose a furry family member and Faithful Companion's staff are so compassionate during this difficult time.We had a traveling vet administer the procedure at our home both times. Faithful Companion PCS arranged a timely pickup. You couldn't ask for a more pleasant staff during a difficult time.My apologies for a long overdue review.
S TLandis
This is the second time we have used Faithful Companion. It is such a wonderful place when you have to say goodbye to your fur baby. Chris (who came both times--4 years apart!) is so compassionate & respectful. He lovingly wrapped our pups in a blanket on a stretcher to transport them. Both times we followed Chris' van to the "funeral home" to say a final goodbye. While our hearts were broken, Chris and Faithful Companion provided comfort during a very sad time. We are eternally grateful.
Amber Coulthard
I had to say my final goodbyes to my boy Rocco. Faithful Companions had him hand delivered to me in less then 24 hours. It was so bitter sweet, but I'm happy my fat boy is back home with me. I even requested for them to do the paw print of his missing toe foot and they did! At this time is the small things that mean the world to me, and they excelled my expectations!
Chris Boileau
The physical loss of a beloved pet while heartbreaking, is truly assuaged by the kind, compassionate, and professional care provided by Faithful Companion. My heartache is always tempered when I have them back home and Faithful Companion handles it beautiful and in 24hrs.
phil pusateri
Faithful Companion is an exceptional service. They are very helpful, show compassion, and they returned our Baby Girl back to us in exactly 24 hours. Having them handle everything allowed us to grieve, especially when they brought our girl back home to our house. The Urn and Paw Print were first class, I give Faithful Companion my highest recommendation.
susan nightingale
I appreciate how compassionate and professional the staff at Faithful Companion Pet were when our elder dog passed.A gentleman in a suit even delivered her cremains in a business suit on a hot day.They made a difficult time a lot easier.
Eileen L
So compassionate. The 2 men that came to the house to pick Trixie up we were kind and honored our request. The next day someone brought her home to us. Our daughters bought urns and we took Trixie back and they divided her ashes up for us and were put in a nice velvet bag. Everyone we dealt with was so nice and respectful.
R Adams
My 15 yrs old dog named Chelsea passed away on Feb 20th and I took her to Faithful Companion for a private cremation. I was greeted by Tara and a dog named Bella. She walked me to the room where we sat and went over my options. She was so very kind and compassionate . She showed me the box that my dog would be placed in. The box had a pretty fabric liner at the bottom. I was able to write some final words to my dog on the box with the color markers that were provided. After all was settled and it was time to go, she gave me the biggest hug ❤️😥. I received a call from another nice lady the next day stating “ I will be bringing Chelsea home to you” those words meant a lot. Chelsea’s ashes were returned to me in very nice packagings. I would recommend this place to everyone.
Christina Storm
They are the best I ever dealt with, they was professional, it took them only a day to reunite her to me once she has passed on 11/02/2024. I had her by 2pm on 11/03/2024.
Christine Terjesen
We lost our Babygirl Autumn February 5, 2024. We contacted Faithful Companions when they opened the same day. They were compassionate and professional and came to our home to pick our Babygirl up giving us all the time we needed to say goodbyes. They kept us informed throughout and brought our Babygirl home to us the next day. I truly recommend their services and cannot say enough about their love and compassion.
Monica Lynn
I cannot say enough good things about Faithful Companion and in particular, Santos, who helped me with my beloved labs Gracie & Candy. He was kind, patient and treated my girls with the respect and dignity they so deserved. I am forever grateful to Santos and the gentleman working with him. I was able to be present during the entire transition and never had to leave my girls. They went home with me that same night. A true comfort.
Randi Bibler
We were referred by Blue Pearl Animal hospital. We were pleasantly surprised that Faithful companion was able to get our sweet girl back to us within 24 hrs. They brought her home to us. Thank you for your compassion and empathy.
mary abronski
I want to thank you for your kind and compassionate care of our cat, Nova, after he had to be euthanized last week. I wanted to have him cremated, and our vet handled all of the arrangements with your organization because I was too upset to do so. The wooden box that Nova is resting in is simple but very lovely and rests on our fireplace mantel so I can say hello and goodnight to him each day. It's not the same as being able to scratch him under the chin and give him hugs, but I know he was well taken care of after he passed away. Thank you again.
Kelly Wolf
Faithful Companion was great when we said goodbye to Essie. They treated our family with care and compassion, and communicated with us throughout their process. She was returned to us the very next day after being picked up by them. The urn is beautiful, the paw print of her little foot was such a wonderful added touch. We will definitely use Faithful Companion again when faced with the same difficult decision in the future and will recommend them to friends and family. Thank you for all you've done for our family!
Theresa Jones
My experience with Faithful Companion was nothing but EXTRAORDINARY! They took care of my baby Chico with COMPASSION. I AM GRATEFUL for them all. Thank you Faithful Companion for all you do in the community!🐾🐾
jason boyd
My wife and I lost our Chihuahua Lucky who was 15 years old. As with our past pets we wanted to be there during the cremation every step of the way as we said goodbye. It also helps to be there to make sure our loved one is treated with dignity throughout especially with a new service we had no experience with.This was our first time with Faithful Companion. We moved from California and had past experience with private cremation services in that area. In comparison, Faithful Companion was a very well-run operation. Facilities were clean and well laid out, people were respectful and professional, there were a number of services respectfully offered as a final memory (such as pawprints in clay or ink, urns of various sorts, etc), they had some touching children's books for dealing with the loss of their pet.Most importantly to us, the gentleman that was handling the actual cremation (Jack Johnson III) was great. He explained everything all along the way and was very respectful. My wife got to talking to Jack and we could tell that he was the real deal... i.e. someone can play a part and act respectfully as part of the job, but with Jack we could tell he was sincere in his efforts to treat our dog and us with the utmost respect. Through talking we learned Jack was a man of faith so we shared a prayer together. The overall process of saying goodbye to Lucky was difficult but Faithful Companion, and especially Jack, made it as positive an experience as it could be. We're thankful and would definitely recommend to anyone considering a private cremation in the area.
Brittany Perdue
I was told it would take about 48 hours to recieve Nalas remains. My vet closed at 12:30 today and I was sad that I would not have my hunny bear home till Monday. Maybe 5 mins later I recieved a call from the crematory that they would be hand delivering my baby girl to my home. She is home now and I could not recommend this company enough!
Crimsonams
The staff at Faithful Companion-Cleveland are beyond belief. My dog's ashes were given to me less than 24 hours after she'd passed, and they were wonderful. I loved that we were able to place my dog's favorite toy in the transport container with her and it was cremated with her. As I said, this was unexpected, so cost was a bit of a problem with us, but I can tell you that even their least expensive urn is just as beautiful as their most expensive one, and we love what they did. Forever grateful to them for everything they did.
Molly Miller
Faithful Companion was absolutely wonderful. Devin was so patient while we said our goodbyes to our loved one. He told us not to rush and to take our time. He was very empathetic and compassionate. He was very gentle with her and asked us if we wanted to write one last message to our loved one before she was taken away. She was brought back home to us the next day. Thank you so much for everything ❤️ As hard as it was to say goodbye you brought us some comfort.
Robert Norman
We took our senior dog to the vet (Florida Veterinary Referral Center). After an extensive exam, we were left with the decision of having to put our dog to sleep. The vet walked us through every step of the process and recommended we have a private service using Faithful Companion. The shock of us coming home without our dog was tremendous! The very next day, to our great surprise, the dog’s ashes were hand delivered by the Faithful Companion employee. The employee was very sympathetic and courteous. We were so very happy to have our Marley back home where he belongs. We are so very grateful to the people at Faithful Companion! They made our grieving phase slightly easier in dealing with our loss.
Barina
I have used Faithful Companions twice now and would highly recommend them. The staff is so kind, compassionate, and professional. They genuinely care about making this extremely difficult time a bit easier with their care and quickness in returning my best friends ashes back to me promptly.
wabepa05
Many thanks to Devon & Chris. Devon took my phone call when I could barely speak. He was patient, kind & considerate while dealing with me & my emotions. Devon took preliminary info & set us up for an appointment the next morning.Chris was the gentleman who dealt with us when we bought our precious Lucy Lu in for her cremation. She had passed unexpectedly & quickly so needless to say, our emotions were raw & fragile. Chris took his time with us. He made sure we had enough time with our Lucy. Nothing was rushed. Chris was very empathetic & patient while we went through our options. He did not try to "sell" us anything - he made sure we had exactly what we wanted & needed.Devon & Chris made this experience as smooth as is possible under such trying circumstances. Thank you gentlemen. You are the best. We will recommend you & your Facility to everyone that is faced with the same dilemma.
Scott Varney
I want to thank Faithful Companion for their amazing service. We lost our family member (pet) due to illness. We have never experienced the process of cremation before, and Faithful Companion helped us through this very difficult time. Laurie was our companion and she gave exemplary service. After spending our last moments with our beloved Eli, she picked him up from the hospital we were at, and the care and professionalism she showed to us was as incredible as the service. She showed us nothing short of the care, compassion and professionalism they promised. She gave us such amazing service from picking up our little buddy to bringing him back to us the very next day. She honestly made the whole process seamless. We love the beautiful wooden box they put him in with his name inscribed into the top lid. We chose the clay paw print and a little easel for display. We also chose to have a print of his paw and his little nose on paper. And we had some ashes put into a small vile to use in some jewelry at a later time. I am truly grateful for Faithful Companion and can’t thank them enough. When the cremation process was completed, and after adding their special touch, Laurie called and made arrangements with us so that we all could be there to receive our little Eli. As difficult as this has been on us, when she arrived at our home, she spoke with us and her uplifting and caring words gave a sense of reassurance and peace. I will definitely use Faithful Companion in the future without reserve. Thank you Laurie and thank you Faithful Companion.
Tiffany Kloch
Our buddy Sizzle passed away at home today and after getting zero compassion from our usual vet, I called Faithful Companion and spoke to Devin who was immediately concerned, kind and caring. This was an unexpected loss and being a little frazzled he talked us through everything, didn’t rush us when we said goodbye and he helped us in the decision making process instead of pushing us towards one thing or another. This is hard enough as is and Devin helped us make peace as much as we could. THANK YOU. Your kindness will never be forgotten and we will be recommending you in the future.
Margaret Shea
Our 12-year old German Shepherd passed away suddenly at our home on the morning of our son's & his partner's wedding rehearsal. Jessie Walker of Faithful Companion in Atlanta dropped everything to get to our home quickly to help us with our precious Duke--Jessie treated him with love & respect & made a very, very difficult situation just a little easier. Heartfelt thanks & much appreciation to Jessie.
Tammy Robertson
they took such good care of my boy and I had him back home with me in 24 hours and they did an awesome job with his paw prints I would tell anyone to let them take their babies to them
Gina Marie
amazing service and they showed serious compassion in our time of need. absolutely recommend to come here!! amazing!!
Taqiyyah B.
We would like to thank Haley for helping our family today during such a challenging time. We appreciate your promptness, attentiveness, kindness, professionalism and the care you took with our precious Bella. The facility at Faithful Companion was clean, peaceful and the viewing area comfortable. We couldn't have ask for a better experience and again we thank you.I highly recommend Faithful Companion for your pet family members.
Terri Endean
Faithful Companions is an amazing facility. We had our Dog Zoey put to rest and FC did all the leg work from there. They were very professional when I called and was very sympathy with the loss of our baby girl. From the phone call to the delivery We were very Amazed and Happy with your company. Thank you for all you do .The Endean FamilyKenockee, MI
Sarah Sonego
We lost our sweet Ella back in February 2023. You came highly recommended to us by Dr and Dr Durfee who were able to help our Ella pass at home. We are eternally grateful to the Durfees and you. Ella's items, including her blanket, were returned to us with so much care. Unfortunately we lost another beloved dog, Remington, just this month. Remi had Renal Dysplasia and we lost him fairly quickly - not the peaceful passing we were able to experience in February. It was important to us that Remi and Ella's urns match, and thankful that Faithful Companion could make that happen for us even though we were not able to utilize their services this time. A special thank you to Katie who responded to my request promptly and with much compassion. Thank you.
Susan Gaidelis
Didn't know who would be handling the cremation of our beloved cat Chelsea on 3/9/2023 through our veterinarians office, so we were very surprised when they called us on 3/10/2023 to let us know that her ashes were ready to be picked up. Very compassionate and caring as we received a beautiful cremation box with her name engraved along with a lovely memorial keepsake with her name and pawprint on it and a nice stand for displaying along with a nice card and other helpful grief literature. Although her loss has been difficult it is so good to have her back home with us. We are so very pleased with the way that Chelsea's cremation was handled.
Barbara M
The cost was a bit more than the place our vet normally uses and the cost of clay footprints was pretty expensive (normally free through our vet) but they more than make up for it with their customer service. Our emergency was on a Sunday and they picked our beloved pet up the same day and had her back to us less than 24 hrs. later. The facility our vet uses takes a week to get the remains back. And they delivered her back to our home, which was a very nice and appreciated touch. The driver was very kind and understood our grief. I would not hesitate to use Faithful Companion and have even recommended them to several of my dog-loving friends. Thank you for taking such good care of us.
Rev Drengr
I'd like to start off by saying that this is a top notch company. Our elderly dog finally left us after 16 years. We knew it was coming, but we were still hit very hard when it happened. I received the recommendation to call this company should the inevitable happen, from a customer at my job. We were amazed and astonished at the high quality of people that work for this company. Miguel was so very polite, compassionate and empathetic when he came to our home to get our little girl. We couldn't have put her in better hands. Unbelievably, she was back home with us 14 hours later, the following morning. We were afraid that when she died at 8:30PM that they would make us wait until morning to do anything. We were wrong. Everyone on the phone was wonderful and caring. The service VERY much exceeded our expectations. We will most certainly be passing along your name to others who have similar needs. Thank you so much for everything.-AaronCasey's Daddy
Miisha Anderson
I recently lost my beloved pet and brought him to Faithful Companions. It was a very difficult time for me. My dog has been my shadow for so many years. The staff was so warm, patient and professional. It was very comforting to leave my pet in their hands. I received my dogs remains the following day in a nice wooden box, beautifully presented with a clay paw print. I would direct anyone who has lost their pet to go to this place. Thanks to the staff.
Dorothy Gerard
I appreciate so much the compassion and kindness every step of the way by Faithful Companion in Raleigh, NC for my beloved cat, Tomi Tux. What a wonderful service they provided to help with the grief of losing a much loved pet.
Katherine Doherty
My handsome, sweet boy Harry was loved by all who met him. He was indeed a special fur kid. I had several 'babies' before him and, by far, the way that the people at Faithful Companion helped me put him to rest was almost perfect. The only way things could have been perfect is if Harry and I wouldn't have required their services. Everyone at Faithful Companion was caring, kind and treated Harry with love and respect. Thank you for all you did for us!
Malysa Noble
Words cannot describe the level of care and service that Faithful companion provided for us when our boy Bruce passed away after 13 long happy years. They waited patiently on me and my wife at the vet clinic until we finished saying our goodbyes. They were so careful and gentle with our boy. Celia thank you for going above and beyond for our sweet boy.
Layne Waltbillig
I can’t say enough nice things about Tim and his staff. I contacted them very last minute and he was accommodating, efficient, and kind. If we had used the services provided by our Vet, our dog would not have been picked up for a few days and we would receive his ashes the following week. Faithful Companion picked him up within the hour of his passing and we had him home the following day. Its so hard to lose your pet and we really felt a sense of ease knowing he was being handled with dignity and kind hands. Thank you!
mc996cars1
My family suffered a loss of our beloved 15 year old Maltipoo, We were recommended to Faithful Companion by Hospital staff and it was the best Recommendation we ever received. They are very compassionate and understanding. I personally dealt with Cory and Ray and they couldn't be any more professional. Our Dog was returned to us in a beautiful Marble Urn and engraved within 20 hours of his passing. The service they provided was beyond 5 stars. We are so grateful our dog was treated with such Dignity.
Samira Foster
I was referred to Faithful Companion by an emergency vet and I am so very grateful. My precious Nehemiah passed away on Christmas Eve and I was at a loss for what to do, especially given the holiday. In connecting with the Greensboro office I was met with compassion, empathy and genuine kindness. Nina made a difficult time much less distressing, and her house call on Christmas morning was a true miracle. There is not a doubt in my mind that Nehemiah is in excellent care. Many, many blessings to this extraordinary establishment.
Monica Lynn
I cannot say enough good things about Faithful Companion and in particular, Santos, who helped me with my beloved labs Gracie & Candy. He was kind, patient and treated my girls with the respect and dignity they so deserved. I am forever grateful to Santos and the gentleman working with him. I was able to be present during the entire transition and never had to leave my girls. They went home with me that same night. A true comfort.
Randi Bibler
We were referred by Blue Pearl Animal hospital. We were pleasantly surprised that Faithful companion was able to get our sweet girl back to us within 24 hrs. They brought her home to us. Thank you for your compassion and empathy.
mary abronski
I want to thank you for your kind and compassionate care of our cat, Nova, after he had to be euthanized last week. I wanted to have him cremated, and our vet handled all of the arrangements with your organization because I was too upset to do so. The wooden box that Nova is resting in is simple but very lovely and rests on our fireplace mantel so I can say hello and goodnight to him each day. It's not the same as being able to scratch him under the chin and give him hugs, but I know he was well taken care of after he passed away. Thank you again.
Kelly Wolf
Faithful Companion was great when we said goodbye to Essie. They treated our family with care and compassion, and communicated with us throughout their process. She was returned to us the very next day after being picked up by them. The urn is beautiful, the paw print of her little foot was such a wonderful added touch. We will definitely use Faithful Companion again when faced with the same difficult decision in the future and will recommend them to friends and family. Thank you for all you've done for our family!
Theresa Jones
My experience with Faithful Companion was nothing but EXTRAORDINARY! They took care of my baby Chico with COMPASSION. I AM GRATEFUL for them all. Thank you Faithful Companion for all you do in the community!🐾🐾
jason boyd
My wife and I lost our Chihuahua Lucky who was 15 years old. As with our past pets we wanted to be there during the cremation every step of the way as we said goodbye. It also helps to be there to make sure our loved one is treated with dignity throughout especially with a new service we had no experience with.This was our first time with Faithful Companion. We moved from California and had past experience with private cremation services in that area. In comparison, Faithful Companion was a very well-run operation. Facilities were clean and well laid out, people were respectful and professional, there were a number of services respectfully offered as a final memory (such as pawprints in clay or ink, urns of various sorts, etc), they had some touching children's books for dealing with the loss of their pet.Most importantly to us, the gentleman that was handling the actual cremation (Jack Johnson III) was great. He explained everything all along the way and was very respectful. My wife got to talking to Jack and we could tell that he was the real deal... i.e. someone can play a part and act respectfully as part of the job, but with Jack we could tell he was sincere in his efforts to treat our dog and us with the utmost respect. Through talking we learned Jack was a man of faith so we shared a prayer together. The overall process of saying goodbye to Lucky was difficult but Faithful Companion, and especially Jack, made it as positive an experience as it could be. We're thankful and would definitely recommend to anyone considering a private cremation in the area.
Brittany Perdue
I was told it would take about 48 hours to recieve Nalas remains. My vet closed at 12:30 today and I was sad that I would not have my hunny bear home till Monday. Maybe 5 mins later I recieved a call from the crematory that they would be hand delivering my baby girl to my home. She is home now and I could not recommend this company enough!
Crimsonams
The staff at Faithful Companion-Cleveland are beyond belief. My dog's ashes were given to me less than 24 hours after she'd passed, and they were wonderful. I loved that we were able to place my dog's favorite toy in the transport container with her and it was cremated with her. As I said, this was unexpected, so cost was a bit of a problem with us, but I can tell you that even their least expensive urn is just as beautiful as their most expensive one, and we love what they did. Forever grateful to them for everything they did.
Molly Miller
Faithful Companion was absolutely wonderful. Devin was so patient while we said our goodbyes to our loved one. He told us not to rush and to take our time. He was very empathetic and compassionate. He was very gentle with her and asked us if we wanted to write one last message to our loved one before she was taken away. She was brought back home to us the next day. Thank you so much for everything ❤️ As hard as it was to say goodbye you brought us some comfort.
Robert Norman
We took our senior dog to the vet (Florida Veterinary Referral Center). After an extensive exam, we were left with the decision of having to put our dog to sleep. The vet walked us through every step of the process and recommended we have a private service using Faithful Companion. The shock of us coming home without our dog was tremendous! The very next day, to our great surprise, the dog’s ashes were hand delivered by the Faithful Companion employee. The employee was very sympathetic and courteous. We were so very happy to have our Marley back home where he belongs. We are so very grateful to the people at Faithful Companion! They made our grieving phase slightly easier in dealing with our loss.
Elaine E Stewart
VCA Farmington Hills is my fur baby Laycee's vet. They referred me to Faithful Companions (FC) for final services. Laycee passed Monday, July 17 2023 with the help of Dr K. Vala at VCA and FC did her cremation. They came to the vets Monday at 4:50pm and brought her back to FC. I called their office the next morning to confirm Laycee's arrival. I spoke with MaKayla who was a very sweet gem. She walked me through the personal private pet services we wished for Laycee. Today, July 19th Laycee was brought home by Bridget . She was a very caring person with heartfelt comments and I just knew this was her passion. Everything was done quickly as promised; except her name was not engraved on the urn as an option I paid for. Bridget called Makayla and she immediately called me. She was deeply sorry for the miscommunication and had a new urn engraved and Bridget delivered within a few hours. I also received a very detailed copy of Laycee's history that tracked her travels that day. It included when my vet called FC, when she was picked up and so forth. How wonderful knowing Laycee was taken care of so gracefully. Thank you FC for your sincere help with our beloved Laycee Loo, helping us with our immediate grief and giving us final closure ❤️🙏🏻
Kelly Filley
This has been one of the hardest weeks I have faced knowing that at the end of it, my 14 year old pup would no longer be apart of it. Faithful Companion was hands down the easiest part of my week. I can not say enough about the staff, the communication I received and the care not only my pup was given but also myself. Moose was not just a number to them. Moose was a dog of a grieving customer that Faithful Companion treated with the dignity he deserved. Thank you you for your love and kindness. I hope I do not see you all for awhile! But when the time does come... I know exactly where I will go. You have all made this so much easier. God bless you and thank you.
Amie OBrien
The loss of a pet is so hard and the last thing you want to do is worry about what to do next. Faithful companion took amazing care picking up our beloved cat and helping us navigate this difficult time. From the incredibly kind and compassionate staff to the silk lined pillow in his personal box - they were able to make such a hard day as pleasant as it could possibly be. Thank you for taking care of our boy and helping us memorialize him.
Cheryl Pete
I want to extend a heartfelt thank you for the entire team at Faithful Companion. From my first phone call the morning after our beloved Brimley passed away at home everyone we worked with was kind, patient and supportive. They made an incredibly difficult and heartbreaking time easier for my husband and I. I was impressed with the time that Austin took with us and how he let us know the options available to us without being pushy. My mom came with me and told me that I had better treatment from the team at Faithful Companion than she did from the team that handled her husband's cremation! When I posted about Brimley on a local dog lover's Facebook page, another staff member reached out to me to offer personal condolences and assure me he had been well taken care of. I highly recommend their services
Ron Grillo
Just recently, having suffered the loss of our beloved Hermione, we were faced with the sad task of how to handle what to do next. Faithful Companion was recommended by Guilford-Jamestown Veterinary Hospital. Oh how thank I and family are... for the service that we received, not even having met face to face, was above and beyond what we had hoped for. From their initial call to discuss delivery of our Hermione's remains, to the products that we received, everything was so professional and caring... it shows that they truly understand what people are going through. As a family we highly recommend Faithful Companion. Thank you so much for what you do.
MICHELE DESBIENS
Very sad to say our beloved 14-year-old border collie Sassy passed away suddenly. Sassy was our dog and four legged fur baby.Our vet uses the cremation services of Faithful Companion in Twinsburg (Cleveland) Ohio. We chose to attend her private cremation to help us with closure. Joe greeted us with warmth and compassion. He allowed us to have as much time with Sassy as we needed before he began the process. He was kind and comforting. Most importantly Sassy was back home in 24 hours. The facility is brand new and very nice. I highly recommend this pet crematorium if you are considering this route. Losing a family pet is never an easy thing to go through. They strive to make it as comforting as possible.
Nikki Swap
Only 3 short weeks before did we lose our 16 year old Laila. Now unexpectedly her daughter Kandi. Kandi was a very special sweet girl. Your staff person was very caring and helpful. But, when we drove into the loading area, a man brought out a cart and expected us to lay our girl on it. My husband had to ask for the white box which looked slightly used. This was handled totally different from 3 weeks earlier when we came to FC with Laila. I have to say this is our 3rd dog with you. Never expected to have our Kandi be treated that way. You made our grief even more painful. All your staff needs training as this is a extremely sensitive time in a families life. That is not the memory you want for your beloved companion.
chrisjen reacts
Unfortunately when I was watching my neighbors dog while she was in the hospital he passed away. This company went above and beyond for us. They picked Harley up last night and returned him this morning in this beautiful box with a paw print and a very sweet poem. I highly recommend Faithful Companions with your sweet fur baby!
yconne long
Thank you a million time over, Faithful Campanion, for bringing our Chloe back home to us. She left us so suddenly three days ago. It was unexpected to say the least. But I thank you for taking such good care of her and bringing her home to us so quickly. The honor, care and sensitivity you took and shared is so very much appreciated. Her care and the manner in which she was presented to us not only shows your compassion but respect toward the great loss of her, the memory of her and to the entire family. Again, thank you so very much. God Bless and puppy kisses to all of you from Chloe across the Rainbow Bridge. (Yvonne)
Rhonda Rupprecht
We have used Faithful Companion many times over the years. They are simply the best at taking care of your pet after passing. Mike is one of their best people.
Susan Gaidelis
Didn't know who would be handling the cremation of our beloved cat Chelsea on 3/9/2023 through our veterinarians office, so we were very surprised when they called us on 3/10/2023 to let us know that her ashes were ready to be picked up. Very compassionate and caring as we received a beautiful cremation box with her name engraved along with a lovely memorial keepsake with her name and pawprint on it and a nice stand for displaying along with a nice card and other helpful grief literature. Although her loss has been difficult it is so good to have her back home with us. We are so very pleased with the way that Chelsea's cremation was handled.
Barbara M
The cost was a bit more than the place our vet normally uses and the cost of clay footprints was pretty expensive (normally free through our vet) but they more than make up for it with their customer service. Our emergency was on a Sunday and they picked our beloved pet up the same day and had her back to us less than 24 hrs. later. The facility our vet uses takes a week to get the remains back. And they delivered her back to our home, which was a very nice and appreciated touch. The driver was very kind and understood our grief. I would not hesitate to use Faithful Companion and have even recommended them to several of my dog-loving friends. Thank you for taking such good care of us.
Rev Drengr
I'd like to start off by saying that this is a top notch company. Our elderly dog finally left us after 16 years. We knew it was coming, but we were still hit very hard when it happened. I received the recommendation to call this company should the inevitable happen, from a customer at my job. We were amazed and astonished at the high quality of people that work for this company. Miguel was so very polite, compassionate and empathetic when he came to our home to get our little girl. We couldn't have put her in better hands. Unbelievably, she was back home with us 14 hours later, the following morning. We were afraid that when she died at 8:30PM that they would make us wait until morning to do anything. We were wrong. Everyone on the phone was wonderful and caring. The service VERY much exceeded our expectations. We will most certainly be passing along your name to others who have similar needs. Thank you so much for everything.-AaronCasey's Daddy
Miisha Anderson
I recently lost my beloved pet and brought him to Faithful Companions. It was a very difficult time for me. My dog has been my shadow for so many years. The staff was so warm, patient and professional. It was very comforting to leave my pet in their hands. I received my dogs remains the following day in a nice wooden box, beautifully presented with a clay paw print. I would direct anyone who has lost their pet to go to this place. Thanks to the staff.
Dorothy Gerard
I appreciate so much the compassion and kindness every step of the way by Faithful Companion in Raleigh, NC for my beloved cat, Tomi Tux. What a wonderful service they provided to help with the grief of losing a much loved pet.
Katherine Doherty
My handsome, sweet boy Harry was loved by all who met him. He was indeed a special fur kid. I had several 'babies' before him and, by far, the way that the people at Faithful Companion helped me put him to rest was almost perfect. The only way things could have been perfect is if Harry and I wouldn't have required their services. Everyone at Faithful Companion was caring, kind and treated Harry with love and respect. Thank you for all you did for us!
Malysa Noble
Words cannot describe the level of care and service that Faithful companion provided for us when our boy Bruce passed away after 13 long happy years. They waited patiently on me and my wife at the vet clinic until we finished saying our goodbyes. They were so careful and gentle with our boy. Celia thank you for going above and beyond for our sweet boy.
Layne Waltbillig
I can’t say enough nice things about Tim and his staff. I contacted them very last minute and he was accommodating, efficient, and kind. If we had used the services provided by our Vet, our dog would not have been picked up for a few days and we would receive his ashes the following week. Faithful Companion picked him up within the hour of his passing and we had him home the following day. Its so hard to lose your pet and we really felt a sense of ease knowing he was being handled with dignity and kind hands. Thank you!
mc996cars1
My family suffered a loss of our beloved 15 year old Maltipoo, We were recommended to Faithful Companion by Hospital staff and it was the best Recommendation we ever received. They are very compassionate and understanding. I personally dealt with Cory and Ray and they couldn't be any more professional. Our Dog was returned to us in a beautiful Marble Urn and engraved within 20 hours of his passing. The service they provided was beyond 5 stars. We are so grateful our dog was treated with such Dignity.
Samira Foster
I was referred to Faithful Companion by an emergency vet and I am so very grateful. My precious Nehemiah passed away on Christmas Eve and I was at a loss for what to do, especially given the holiday. In connecting with the Greensboro office I was met with compassion, empathy and genuine kindness. Nina made a difficult time much less distressing, and her house call on Christmas morning was a true miracle. There is not a doubt in my mind that Nehemiah is in excellent care. Many, many blessings to this extraordinary establishment.
Susanna Sanford
Thank you so much for taking such good care of our cat "Cowboy" on New Years Eve!!!You picked him up just five minutes after he crossed the rainbow bridge and two days later he's back at home, where he belongs.Thank you so much for all your compassion and empathy for our fur babies.Happy New Year!Susie
Vicki Winkel
An amazing Cleveland company! Our 19-year old cat passed away. They immediately picked her up and returned her the next day in her beautifully engraved box. They made such a difficult time for our family so much better. The staff is so lovely and caring. A nice investment for a final resting place for our dear Crystal.
June Tick3
I was so comforted by the whole team. The woman I spoke to on the phone was so patient and kind as I cried and tried to answer her questions. The young man who dropped off the ashes was so warm and compassionate. The box and the packaging was so sweet and beautiful. The Grief Guide really help me and my husband talk through things and it gave me permission to feel my grief.I can’t thank you enough for making this experience so positive. I would recommend your services to anyone!
Elizabeth Larson
Sadly, I've had to rely on Faithful Companion at the Greensboro, NC location twice within the last 3 months. I had to say goodbye to my sweet beautiful girl, Cheetah in February. We never knew the age of her, as she was a "barn cat" that came with my place when I moved in 14 years ago (she quickly became a house cat/house panther!). And then just last weekend, we lost my sidekick, Keiko. She was at least 17 years old, possibly more as she was a rescue as an adult. I knew that Keiko was in her final days of battling chronic kidney disease. She'd been diagnosed 2 1/2 years before & with a special diet, vitamin supplements, & fluids we made her final years wonderful, including several camping trips (she loved adventuring with us). She slept on my pillow every night - at home & in the camper. I miss her so much. She had a great personality! Keiko passed away at home with me by her side last Sunday night. I am so heartbroken. The folks were so kind with both of our cats. I was so distraught with Cheetah, I never did ask the fellow for his name, and I'm sure he told me. And this time around, I was sure to ask the gal her name as she was absolutely wonderful. Donna was kind, compassionate, and it felt like she was a true friend walking me through one of the toughest times in my life. I can't recommend Faithful Companion enough. They are wonderful, especially Donna.
Stephanie Mitchell
Faithful Companions- Troy Mi. Location is amazing. We lost our boy Dozer and they went above and beyond to share love and compassion for our family. Words cannot describe how amazing they are. Thank you for being there for our family in our time of need. 🐾
Misty Kaposy
Our family lost our beloved Mia on Monday. She was a very special little girl, to her momma especially. I couldn’t love this little girl more if she were actually of my flesh & bone. I found FC on the internet and my brother had made the time to research and then make the arrangements for me and my Mia. I was a complete wreck. Justin was very helpful. He was compassionate, warm, loving ... his service was second to none in all the businesses I’ve used in the past for whatever the reason. Justin allowed us to take our time, me especially, to say goodbye to my baby. For the first time in my little Mia’s near 15 years on this Earth I was comfortable enough to leave her in the care of a stranger. Justin took excellent care of all of us. He was with my baby the entire time. My mother & brother had Mia’s paw prints memorialized into clay. Justin was able to do her two front paws because she is so tiny. We were able to pick her up less than 24 hrs later. Justin was there with my angel, as promised. He took care of her the entire time she was there. I cannot thank Justin & FC enough for helping to usher the love of my life to the Rainbow Bridge. This year has not be kind to me. We started with my husband having several illnesses which we’re still working through. And now my baby, my Mia, has gone to collect her wings. It has me completely devastated. I’ll miss my baby every day for the rest of my life. I am just so grateful to FC, especially Justin, for their support. Justin is an asset to FC. I will refer everyone I know with pets to FC. We will be customers for every pet we have. This facility is amazing. My baby was returned to me in her beautiful, shiny urn. I couldn’t be happier with the love, care & attention she received. We all received. Thank you FC and especially Justin. May God bless you all and all who enter your doors. Thank you for caring for my baby girl. Peace & love, The Family of Mia Kaposy (8/24/2020)
Bonnie Kehoe Gove
Compassionate and caring staff. I have used their services three times now at the end of the lives of my beloved dogs. You are able to be as involved as you choose to be in the cremation process. Personally, I stay to witness the process from beginning to end, ensuring myself of peace of mind in knowing my loyal friend was handled with the dignity and respect that he or she deserved and that the ashes enclosed in that wooden urn are indeed their remains. I highly recommend these professional, compassionate people.
Nicole Pushcar
How do you review a service as such?I can say I got a bit of closure being able to witness the cremation...I was allowed to help get my baby cleaned up and into his container... I never wanted to leave my sweet boy and I never had to. Faithful Companions tries to do whatever their client asks. They did not once rush anything during this difficult time.
NycEnglishMuffin Mason
I'm so thankful that this place exists because one of the employee Matt was kind, understanding and extremely helpful with us having our cat of 22years cremated. It certainly helped make the grieving process easier and they gave my cat the treatment he deserved. They allowed me to be there from the beginning to the end. Then finally sending a very nice card. Thank you I'm forever grateful.
Margey Lowery
The people and services provided by Faithful Companion were beautiful. Such kind and compassionate people. Losing our sweet little girl was difficult and they made the situation the best it could be.
Elaine E Stewart
VCA Farmington Hills is my fur baby Laycee's vet. They referred me to Faithful Companions (FC) for final services. Laycee passed Monday, July 17 2023 with the help of Dr K. Vala at VCA and FC did her cremation. They came to the vets Monday at 4:50pm and brought her back to FC. I called their office the next morning to confirm Laycee's arrival. I spoke with MaKayla who was a very sweet gem. She walked me through the personal private pet services we wished for Laycee. Today, July 19th Laycee was brought home by Bridget . She was a very caring person with heartfelt comments and I just knew this was her passion. Everything was done quickly as promised; except her name was not engraved on the urn as an option I paid for. Bridget called Makayla and she immediately called me. She was deeply sorry for the miscommunication and had a new urn engraved and Bridget delivered within a few hours. I also received a very detailed copy of Laycee's history that tracked her travels that day. It included when my vet called FC, when she was picked up and so forth. How wonderful knowing Laycee was taken care of so gracefully. Thank you FC for your sincere help with our beloved Laycee Loo, helping us with our immediate grief and giving us final closure ❤️🙏🏻
Kelly Filley
This has been one of the hardest weeks I have faced knowing that at the end of it, my 14 year old pup would no longer be apart of it. Faithful Companion was hands down the easiest part of my week. I can not say enough about the staff, the communication I received and the care not only my pup was given but also myself. Moose was not just a number to them. Moose was a dog of a grieving customer that Faithful Companion treated with the dignity he deserved. Thank you you for your love and kindness. I hope I do not see you all for awhile! But when the time does come... I know exactly where I will go. You have all made this so much easier. God bless you and thank you.
Amie OBrien
The loss of a pet is so hard and the last thing you want to do is worry about what to do next. Faithful companion took amazing care picking up our beloved cat and helping us navigate this difficult time. From the incredibly kind and compassionate staff to the silk lined pillow in his personal box - they were able to make such a hard day as pleasant as it could possibly be. Thank you for taking care of our boy and helping us memorialize him.
Cheryl Pete
I want to extend a heartfelt thank you for the entire team at Faithful Companion. From my first phone call the morning after our beloved Brimley passed away at home everyone we worked with was kind, patient and supportive. They made an incredibly difficult and heartbreaking time easier for my husband and I. I was impressed with the time that Austin took with us and how he let us know the options available to us without being pushy. My mom came with me and told me that I had better treatment from the team at Faithful Companion than she did from the team that handled her husband's cremation! When I posted about Brimley on a local dog lover's Facebook page, another staff member reached out to me to offer personal condolences and assure me he had been well taken care of. I highly recommend their services
Ron Grillo
Just recently, having suffered the loss of our beloved Hermione, we were faced with the sad task of how to handle what to do next. Faithful Companion was recommended by Guilford-Jamestown Veterinary Hospital. Oh how thank I and family are... for the service that we received, not even having met face to face, was above and beyond what we had hoped for. From their initial call to discuss delivery of our Hermione's remains, to the products that we received, everything was so professional and caring... it shows that they truly understand what people are going through. As a family we highly recommend Faithful Companion. Thank you so much for what you do.
MICHELE DESBIENS
Very sad to say our beloved 14-year-old border collie Sassy passed away suddenly. Sassy was our dog and four legged fur baby.Our vet uses the cremation services of Faithful Companion in Twinsburg (Cleveland) Ohio. We chose to attend her private cremation to help us with closure. Joe greeted us with warmth and compassion. He allowed us to have as much time with Sassy as we needed before he began the process. He was kind and comforting. Most importantly Sassy was back home in 24 hours. The facility is brand new and very nice. I highly recommend this pet crematorium if you are considering this route. Losing a family pet is never an easy thing to go through. They strive to make it as comforting as possible.
Nikki Swap
Only 3 short weeks before did we lose our 16 year old Laila. Now unexpectedly her daughter Kandi. Kandi was a very special sweet girl. Your staff person was very caring and helpful. But, when we drove into the loading area, a man brought out a cart and expected us to lay our girl on it. My husband had to ask for the white box which looked slightly used. This was handled totally different from 3 weeks earlier when we came to FC with Laila. I have to say this is our 3rd dog with you. Never expected to have our Kandi be treated that way. You made our grief even more painful. All your staff needs training as this is a extremely sensitive time in a families life. That is not the memory you want for your beloved companion.
chrisjen reacts
Unfortunately when I was watching my neighbors dog while she was in the hospital he passed away. This company went above and beyond for us. They picked Harley up last night and returned him this morning in this beautiful box with a paw print and a very sweet poem. I highly recommend Faithful Companions with your sweet fur baby!
yconne long
Thank you a million time over, Faithful Campanion, for bringing our Chloe back home to us. She left us so suddenly three days ago. It was unexpected to say the least. But I thank you for taking such good care of her and bringing her home to us so quickly. The honor, care and sensitivity you took and shared is so very much appreciated. Her care and the manner in which she was presented to us not only shows your compassion but respect toward the great loss of her, the memory of her and to the entire family. Again, thank you so very much. God Bless and puppy kisses to all of you from Chloe across the Rainbow Bridge. (Yvonne)
Rhonda Rupprecht
We have used Faithful Companion many times over the years. They are simply the best at taking care of your pet after passing. Mike is one of their best people.
Julie Blair
Oh my gosh, this company is more than good. I’m so touched by everything they did for us from start to finish. Words can’t describe it. I will use them for all my furry babies. Thank you Lord for helping me to find them.
Kara Luker
Always professional, compassionate, and empathetic. Everyone I have dealt with here does an amazing job and I am so glad they are here to help with the final process of saying goodbye to a loved one. Thank you for helping me with my pets over the years, as well as the love and respect you give to everyone.
Jon Maas
I lost my best friend, my rock to old age. The staff from Faithful Companion was incredible. Very professional and extremely patient and respectful. They made a hard time a little easier to deal with. My highest regards.
M Childs
Such wonderful people who provide a needed service to those of us who have lost our fur babies. The engraved box and paw print are gorgeous and we got our baby back the very next day.
Mark Seltzer
Caring and compassionate service at the highest level when it is desperately needed the most.Our 13 year old Beagle ( Zoey ) passed away on Friday, 3/22/19 in Ft Myers during the mid afternoon hours while at SVS Emergency Hosp.Brittany Faris of Faithful Companion called the very next morning to let us know she is bringing Zoey home. She arrived shortly after with all forms and Zoey's cremains in a nice dark wooden box. She expressed her sorrow and thanked us for letting Faithful Companion be of service to us.Zoey only missed one night away, was personally delivered ( not mailed ) and presented with compassion.Thank you Brittany and the Faithful Companion staff.
Jessi Craver
I can not Thank the Greensboro staff for how amazing and caring they were qith our loss of our Emma today. We lost her the 8th and she was with us again less than 24 hrs later. Her urn was beautiful beyond measure. Losing a pet, a family member is beyond hard and I can not thank anyone enough how respectful and the sympathy we received through this process. Thank you
Ronelle Anthony
As I struggle to keep going, and am deeply full of sadness in losing our precious Maximus on 4/3/21 (Maxi), I would not be able to process the procedures for Maxi without the loving care and consideration of the staff at the Greensboro location. Thank you from the bottom of my heart for all of your phone calls and explanations in detail. I highly recommend Faithful Companions if and when the time comes, and thank you all again for holding my hand through this very grievous time. With a broken heart, I can truly have faith because of your professionalism and loving patience. xoThank you so much.
Kristina Smalley
I will never forget the process that was used to help us through our loss. I will always be grateful to everyone involved. It was done so delicately and respectfully and with so much care I felt like family. Thank you always.
M Muns
Faithful Companion provides wonderfully compassionate after care services to families experiencing the loss of a pet.
N R
My cat of 17 years passed away Wednesday night. I was a wreck emotionally and physically. I called in the morning and spoke to a gentleman and he explained pricing etc. I told him I would be there in about an hour give or take . I had to compose myself etc. Not an easy morning. He said ok no problem. I get there, having lost track of time and was a bit late. The office door was closed so I called the number one the door. The same gentleman answered the phone and said that I was late and he couldn’t have anyone there for another hour and a half or so. That he was in fort Myers etc. My mind started spinning because I had my deceased pet in the car and I asked why he would do that to me!!?? I got so upset that I had to hang up.He knew I was coming, never called to tell me he was leaving, never told me that there wouldn’t be anyone at the office. So I was forced to go up to fort Myers where “pet angels” was super sweet and caring and not heartless like these people. You all need to get some compassion for people in their time of need. Or find another line of work. Unreal.
Susanna Sanford
Thank you so much for taking such good care of our cat "Cowboy" on New Years Eve!!!You picked him up just five minutes after he crossed the rainbow bridge and two days later he's back at home, where he belongs.Thank you so much for all your compassion and empathy for our fur babies.Happy New Year!Susie
Vicki Winkel
An amazing Cleveland company! Our 19-year old cat passed away. They immediately picked her up and returned her the next day in her beautifully engraved box. They made such a difficult time for our family so much better. The staff is so lovely and caring. A nice investment for a final resting place for our dear Crystal.
June Tick3
I was so comforted by the whole team. The woman I spoke to on the phone was so patient and kind as I cried and tried to answer her questions. The young man who dropped off the ashes was so warm and compassionate. The box and the packaging was so sweet and beautiful. The Grief Guide really help me and my husband talk through things and it gave me permission to feel my grief.I can’t thank you enough for making this experience so positive. I would recommend your services to anyone!
Elizabeth Larson
Sadly, I've had to rely on Faithful Companion at the Greensboro, NC location twice within the last 3 months. I had to say goodbye to my sweet beautiful girl, Cheetah in February. We never knew the age of her, as she was a "barn cat" that came with my place when I moved in 14 years ago (she quickly became a house cat/house panther!). And then just last weekend, we lost my sidekick, Keiko. She was at least 17 years old, possibly more as she was a rescue as an adult. I knew that Keiko was in her final days of battling chronic kidney disease. She'd been diagnosed 2 1/2 years before & with a special diet, vitamin supplements, & fluids we made her final years wonderful, including several camping trips (she loved adventuring with us). She slept on my pillow every night - at home & in the camper. I miss her so much. She had a great personality! Keiko passed away at home with me by her side last Sunday night. I am so heartbroken. The folks were so kind with both of our cats. I was so distraught with Cheetah, I never did ask the fellow for his name, and I'm sure he told me. And this time around, I was sure to ask the gal her name as she was absolutely wonderful. Donna was kind, compassionate, and it felt like she was a true friend walking me through one of the toughest times in my life. I can't recommend Faithful Companion enough. They are wonderful, especially Donna.
Stephanie Mitchell
Faithful Companions- Troy Mi. Location is amazing. We lost our boy Dozer and they went above and beyond to share love and compassion for our family. Words cannot describe how amazing they are. Thank you for being there for our family in our time of need. 🐾
Misty Kaposy
Our family lost our beloved Mia on Monday. She was a very special little girl, to her momma especially. I couldn’t love this little girl more if she were actually of my flesh & bone. I found FC on the internet and my brother had made the time to research and then make the arrangements for me and my Mia. I was a complete wreck. Justin was very helpful. He was compassionate, warm, loving ... his service was second to none in all the businesses I’ve used in the past for whatever the reason. Justin allowed us to take our time, me especially, to say goodbye to my baby. For the first time in my little Mia’s near 15 years on this Earth I was comfortable enough to leave her in the care of a stranger. Justin took excellent care of all of us. He was with my baby the entire time. My mother & brother had Mia’s paw prints memorialized into clay. Justin was able to do her two front paws because she is so tiny. We were able to pick her up less than 24 hrs later. Justin was there with my angel, as promised. He took care of her the entire time she was there. I cannot thank Justin & FC enough for helping to usher the love of my life to the Rainbow Bridge. This year has not be kind to me. We started with my husband having several illnesses which we’re still working through. And now my baby, my Mia, has gone to collect her wings. It has me completely devastated. I’ll miss my baby every day for the rest of my life. I am just so grateful to FC, especially Justin, for their support. Justin is an asset to FC. I will refer everyone I know with pets to FC. We will be customers for every pet we have. This facility is amazing. My baby was returned to me in her beautiful, shiny urn. I couldn’t be happier with the love, care & attention she received. We all received. Thank you FC and especially Justin. May God bless you all and all who enter your doors. Thank you for caring for my baby girl. Peace & love, The Family of Mia Kaposy (8/24/2020)
Bonnie Kehoe Gove
Compassionate and caring staff. I have used their services three times now at the end of the lives of my beloved dogs. You are able to be as involved as you choose to be in the cremation process. Personally, I stay to witness the process from beginning to end, ensuring myself of peace of mind in knowing my loyal friend was handled with the dignity and respect that he or she deserved and that the ashes enclosed in that wooden urn are indeed their remains. I highly recommend these professional, compassionate people.
Nicole Pushcar
How do you review a service as such?I can say I got a bit of closure being able to witness the cremation...I was allowed to help get my baby cleaned up and into his container... I never wanted to leave my sweet boy and I never had to. Faithful Companions tries to do whatever their client asks. They did not once rush anything during this difficult time.
NycEnglishMuffin Mason
I'm so thankful that this place exists because one of the employee Matt was kind, understanding and extremely helpful with us having our cat of 22years cremated. It certainly helped make the grieving process easier and they gave my cat the treatment he deserved. They allowed me to be there from the beginning to the end. Then finally sending a very nice card. Thank you I'm forever grateful.
Margey Lowery
The people and services provided by Faithful Companion were beautiful. Such kind and compassionate people. Losing our sweet little girl was difficult and they made the situation the best it could be.
Suzanne Tresselt
He was very compassionate and understanding. He listened as we expressed some memories of our dear sweet Toby. The process was quick and we could take Toby home with us. This was important as we were traveling one hour each way.
Elizabeth Spicy
Katey was patient and caring when it came to my situation, I have never been more appreciative of someone in such a hard time. Thank you so much for taking care of my Girfy girl!
Bill Packard
Faithful Companion handled the cremation of our beloved standard poodle. Their compassion, professionalism and attention to detail were a great comfort at this time of loss.
LA S
Thank you so much for the respectful and thoughtfulness through prompt return of my baby Tinkerbelle's cremains.Your team, including Devin, went above and beyond to make this very difficult and emotional time as smooth as possible. Working closely with Dr Sterling Sigmond and her team at Naples Coastal Animal Hospital.
W D Bryant
Excellent, caring, professional compassionate. They did an exceptional service in my time of grief. I recommend them highly. The best in Naples. Thanks Devin!!
RYJ
If I were able to give ten stars, I would. These folks are outstanding. There service is outstanding.
Roberta Enos
They were so professional and made this difficult time so much better. My Misty Blue was taken care of immediately the day she passed and brought to my home today.
Silver Foxy Lady 34
Very professional staff .. Couldnt have picked a better place to take care of my Roxy. I got my Roxys ashes like 2 days after they were delivered to my house in a nice urn . and still the delivery guy was very professional and again gave me his condolence ... Very professional totally recommend !
Anja Trepper
Great service and exceptional customer service. Will definitely use again (hopefully not soon) and recommend. I got my baby Watsi back within 22 hours. <3
Heather Samborski
A service that no one wants to have to use, but these folks are so professional, curtious, and compassionate they make the process as easy on you as possible. I cannot reccomend them enough should you ever need such services for your beloved pet.
Julie Blair
Oh my gosh, this company is more than good. I’m so touched by everything they did for us from start to finish. Words can’t describe it. I will use them for all my furry babies. Thank you Lord for helping me to find them.
Kara Luker
Always professional, compassionate, and empathetic. Everyone I have dealt with here does an amazing job and I am so glad they are here to help with the final process of saying goodbye to a loved one. Thank you for helping me with my pets over the years, as well as the love and respect you give to everyone.
Jon Maas
I lost my best friend, my rock to old age. The staff from Faithful Companion was incredible. Very professional and extremely patient and respectful. They made a hard time a little easier to deal with. My highest regards.
M Childs
Such wonderful people who provide a needed service to those of us who have lost our fur babies. The engraved box and paw print are gorgeous and we got our baby back the very next day.
Mark Seltzer
Caring and compassionate service at the highest level when it is desperately needed the most.Our 13 year old Beagle ( Zoey ) passed away on Friday, 3/22/19 in Ft Myers during the mid afternoon hours while at SVS Emergency Hosp.Brittany Faris of Faithful Companion called the very next morning to let us know she is bringing Zoey home. She arrived shortly after with all forms and Zoey's cremains in a nice dark wooden box. She expressed her sorrow and thanked us for letting Faithful Companion be of service to us.Zoey only missed one night away, was personally delivered ( not mailed ) and presented with compassion.Thank you Brittany and the Faithful Companion staff.
Jessi Craver
I can not Thank the Greensboro staff for how amazing and caring they were qith our loss of our Emma today. We lost her the 8th and she was with us again less than 24 hrs later. Her urn was beautiful beyond measure. Losing a pet, a family member is beyond hard and I can not thank anyone enough how respectful and the sympathy we received through this process. Thank you
Ronelle Anthony
As I struggle to keep going, and am deeply full of sadness in losing our precious Maximus on 4/3/21 (Maxi), I would not be able to process the procedures for Maxi without the loving care and consideration of the staff at the Greensboro location. Thank you from the bottom of my heart for all of your phone calls and explanations in detail. I highly recommend Faithful Companions if and when the time comes, and thank you all again for holding my hand through this very grievous time. With a broken heart, I can truly have faith because of your professionalism and loving patience. xoThank you so much.
Kristina Smalley
I will never forget the process that was used to help us through our loss. I will always be grateful to everyone involved. It was done so delicately and respectfully and with so much care I felt like family. Thank you always.
M Muns
Faithful Companion provides wonderfully compassionate after care services to families experiencing the loss of a pet.
N R
My cat of 17 years passed away Wednesday night. I was a wreck emotionally and physically. I called in the morning and spoke to a gentleman and he explained pricing etc. I told him I would be there in about an hour give or take . I had to compose myself etc. Not an easy morning. He said ok no problem. I get there, having lost track of time and was a bit late. The office door was closed so I called the number one the door. The same gentleman answered the phone and said that I was late and he couldn’t have anyone there for another hour and a half or so. That he was in fort Myers etc. My mind started spinning because I had my deceased pet in the car and I asked why he would do that to me!!?? I got so upset that I had to hang up.He knew I was coming, never called to tell me he was leaving, never told me that there wouldn’t be anyone at the office. So I was forced to go up to fort Myers where “pet angels” was super sweet and caring and not heartless like these people. You all need to get some compassion for people in their time of need. Or find another line of work. Unreal.
John Slaughter
Thank you all so much for you kindness and compassion regarding my little buddy Zorro. I was so impressed with the way everything was handled and your attentiveness to him. Thank you again.
Sylvia Norsworthy
We lost our beloved and faithful companion Peewee this morning when we arrived at Faithful Companion we were with treated with kindness and understanding the service they provided was wonderful and uplifting.We would highly recommended Faithful Companion Pet Services to families whom has lost their beloved pet.Thank you for your kind sevices God Bless
Rachael DiBiase
Professional, trustworthy, reliable, honest. Need I say more. I had my girl back within 24 hours. Amazing company. HIGHLY RECOMMEND
Christopher Brito
Wonderful service and process. My little pup will be missed, but she will be remembered.
Julie Sliwinski
Never use use this place! Very in personal Does not have any personal care for you or your pet? most likely not getting your pets ashes back! I have nothing to prove I got Chester!
Cindy Moran
Very caring and kind treatment when I lost my dear Bailey. Will recommend to everyone I know.
Kris Scott
I would recommend these guys to anyone who wants their loved animal to be respected and care for the right way. They do what needed done fast and get them back to you ASAP.
Beth Furlong
What a special caring group of people. Thank you for the professional service you provide and the compassion you put into your job. It shines through!
RALPH JONES
I HAVE HAD OVER 30 CATS OVER THE YEARS THAT I HAVE HAD FAITHFUL COMPANION CREMATION TAKE CARE OF THEM FOR ME. THEY WAS REAL NICE FOR EACH AND EVERY ONE THEY DID FOR ME
rachel gallaway
This company is amazing and compassionate. The staff truly cares about the pets and their families.
Suzanne Tresselt
He was very compassionate and understanding. He listened as we expressed some memories of our dear sweet Toby. The process was quick and we could take Toby home with us. This was important as we were traveling one hour each way.
Elizabeth Spicy
Katey was patient and caring when it came to my situation, I have never been more appreciative of someone in such a hard time. Thank you so much for taking care of my Girfy girl!
Bill Packard
Faithful Companion handled the cremation of our beloved standard poodle. Their compassion, professionalism and attention to detail were a great comfort at this time of loss.
LA S
Thank you so much for the respectful and thoughtfulness through prompt return of my baby Tinkerbelle's cremains.Your team, including Devin, went above and beyond to make this very difficult and emotional time as smooth as possible. Working closely with Dr Sterling Sigmond and her team at Naples Coastal Animal Hospital.
W D Bryant
Excellent, caring, professional compassionate. They did an exceptional service in my time of grief. I recommend them highly. The best in Naples. Thanks Devin!!
RYJ
If I were able to give ten stars, I would. These folks are outstanding. There service is outstanding.
Roberta Enos
They were so professional and made this difficult time so much better. My Misty Blue was taken care of immediately the day she passed and brought to my home today.
Silver Foxy Lady 34
Very professional staff .. Couldnt have picked a better place to take care of my Roxy. I got my Roxys ashes like 2 days after they were delivered to my house in a nice urn . and still the delivery guy was very professional and again gave me his condolence ... Very professional totally recommend !
Anja Trepper
Great service and exceptional customer service. Will definitely use again (hopefully not soon) and recommend. I got my baby Watsi back within 22 hours. <3
Heather Samborski
A service that no one wants to have to use, but these folks are so professional, curtious, and compassionate they make the process as easy on you as possible. I cannot reccomend them enough should you ever need such services for your beloved pet.
Jonny R
Prompt, professional, and polite. I highly recommend there service!
Laura K Novak
Absolutely wonderful experience considering our loss. Thoughtful, caring staff made the experience much easier.
Angela Zitto
Thank you for making a difficult situation much easier. Your team’s communication and compassion were beyond compare.
Kara Haines
They we so compassionate & careful with my fur baby❤️❤️❤️
Mel V
Thank you so much for all the help through this difficult time. This place was very professional and compassionate.
P K
Highly recommend. Compassionate and professional service.
Don Sapp
Thanks for being there for Tanner on a Sunday morningRip tanner
rick feldt
GREAT
Anne Marie Yohe
Therese Sevener
John Slaughter
Thank you all so much for you kindness and compassion regarding my little buddy Zorro. I was so impressed with the way everything was handled and your attentiveness to him. Thank you again.
Sylvia Norsworthy
We lost our beloved and faithful companion Peewee this morning when we arrived at Faithful Companion we were with treated with kindness and understanding the service they provided was wonderful and uplifting.We would highly recommended Faithful Companion Pet Services to families whom has lost their beloved pet.Thank you for your kind sevices God Bless
Rachael DiBiase
Professional, trustworthy, reliable, honest. Need I say more. I had my girl back within 24 hours. Amazing company. HIGHLY RECOMMEND
Christopher Brito
Wonderful service and process. My little pup will be missed, but she will be remembered.
Julie Sliwinski
Never use use this place! Very in personal Does not have any personal care for you or your pet? most likely not getting your pets ashes back! I have nothing to prove I got Chester!
Cindy Moran
Very caring and kind treatment when I lost my dear Bailey. Will recommend to everyone I know.
Kris Scott
I would recommend these guys to anyone who wants their loved animal to be respected and care for the right way. They do what needed done fast and get them back to you ASAP.
Beth Furlong
What a special caring group of people. Thank you for the professional service you provide and the compassion you put into your job. It shines through!
RALPH JONES
I HAVE HAD OVER 30 CATS OVER THE YEARS THAT I HAVE HAD FAITHFUL COMPANION CREMATION TAKE CARE OF THEM FOR ME. THEY WAS REAL NICE FOR EACH AND EVERY ONE THEY DID FOR ME
rachel gallaway
This company is amazing and compassionate. The staff truly cares about the pets and their families.
Linda Linseman
Karen Stevens
Stacy Collins-Boykin
Andre Lynch
Christiansweetie
Catherine Dawn
Ryan Underwood