Customer Reviews Summary
Gentle Pet Crossing has received overwhelmingly positive reviews for their compassionate and professional pet cremation services. Many customers praised the staff's empathy and the serene environment of the facility, highlighting the thoughtful memorial options and the gentle handling of their pets during a difficult time. However, there were a few negative experiences related to communication and scheduling issues, particularly regarding the timely return of ashes.
Kim Weiland
The most considerate and personal experience when making a difficult decision to help with my dogs passing. They answered the phone when I least expected it and told me all the steps to make it a peaceful journey for my little Suki. When Kate came to the house, she was very professional, kind and gentle with my feelings and Suki’s! Kate was prepared in every way, when she made her paw print and wrapped her in her blanket to take her. She gave me all the time I needed to say goodbye! When I went to pick up Suki’s ashes, the office had everything ready. A lock of her hair in a tiny bottle with her blanket and a well crafted wooden box that has flowers engraved on the top. I also came with a gold name plate to add if you want. The whole process itself was the best thing I could have done for all the years of love from my sweet little girl. The fact that they have aquamation instead of creamation is what really caught my attention. They explained how it was a gentler way and better for the environment. I was sure I had found what was meant to be for Suki and I. Thank you Gentle Pet crossing for all your support and help.
Li
I can't say enough wonderful things about Gentle Pet Crossing and Juan who helped me. I was so overcome with grief, and they were so understanding, thoughtful, kind, and caring. I had the pleasure of meeting with Juan. He greeted me and took care of absolutely everything. He was extremely caring, sympathetic, gentle, and respectful to both me and my beautiful Roxy. Juan is a good soul, and I greatly appreciate what he did for me. He was so gentle with my Roxy both times when I brought her in, and when I picked her up. Thank you Juan, for the way you respected and cared for my Roxy, it meant the world to me. Their facility is absolutely beautiful and so peaceful. They have a Buddha set up in there, they have candles to light, they have prayers to read and say, and you are surrounded with beautiful real living plants on the walls and all over the room to spend time with your loved one in a beautiful setting. You can even have your own service with family and friends if you want. They even engraved an old urn that I had from a past pet, and then they let me bring in ashes from another past pet to put in some jewelry. They went above and beyond at Gentle Pet Crossing. I would absolutely recommend them 1,000%, and I will never go anywhere else. Thank you, Thank you, Thank you. God bless you for offering this special place. ❤️🌹💐🐶
Stephanie Wiley
I was devastated when I knew the day was here to say goodbye to my beloved “Doc”. It was an early Sunday morning and I couldn’t imagine taking him to an ER Clinic that day. I googled at home euthanasia and took a chance and made the call to Gentle Passing. Not knowing if they would even answer the phone or if I could trust someone I have never met. The moment my call was answered I felt that it would be OK. We had Dr. Rachel at our front door a couple hours later. Her presence brought me comfort in the one of the most difficult times I’ve had to face. She explained every tiny detail what to expect and what she was going to be doing. I honestly don’t think there are appropriate words to describe Dr Rachel’s level of compassion, care and love. I will be forever grateful to Gentle Passing from my initial phone call, to Dr Rachel coming to the house, to the gentleman who carefully and gently took Doc out of the house. I never expected Doc to be returned to us so quickly and personally as we had him cremated and didn’t know they would be bringing him back to us, I assumed we would go pick him up. I hope this comes through the way I intend, to assure anyone who has to make this ultimate difficult decision, that you won’t find anyone with a greater understanding and gentle touch as Dr Rachel and the team at Gentle Passing. BTW I was surprised and very touched when they brought Doc back to us to find two special pieces with his paw prints that I can cherish forever.
Rob Lathers
This place far exceeded our expectations during a very sad time saying goodbye to our beloved dog, “Bullet”. The compassion by the entire staff was incredible. The room was similar to a private funeral home with live plants, a couch, peaceful music and more. The Dr gave us plenty of time to love on Bullet as a family and again on the day we picked up his ashes.R.I.P to the best dog a human could be lucky enough to spend 14 years with.
Kim Weiland
The most considerate and personal experience when making a difficult decision to help with my dogs passing. They answered the phone when I least expected it and told me all the steps to make it a peaceful journey for my little Suki. When Kate came to the house, she was very professional, kind and gentle with my feelings and Suki’s! Kate was prepared in every way, when she made her paw print and wrapped her in her blanket to take her. She gave me all the time I needed to say goodbye! When I went to pick up Suki’s ashes, the office had everything ready. A lock of her hair in a tiny bottle with her blanket and a well crafted wooden box that has flowers engraved on the top. I also came with a gold name plate to add if you want. The whole process itself was the best thing I could have done for all the years of love from my sweet little girl. The fact that they have aquamation instead of creamation is what really caught my attention. They explained how it was a gentler way and better for the environment. I was sure I had found what was meant to be for Suki and I. Thank you Gentle Pet crossing for all your support and help.
Li
I can't say enough wonderful things about Gentle Pet Crossing and Juan who helped me. I was so overcome with grief, and they were so understanding, thoughtful, kind, and caring. I had the pleasure of meeting with Juan. He greeted me and took care of absolutely everything. He was extremely caring, sympathetic, gentle, and respectful to both me and my beautiful Roxy. Juan is a good soul, and I greatly appreciate what he did for me. He was so gentle with my Roxy both times when I brought her in, and when I picked her up. Thank you Juan, for the way you respected and cared for my Roxy, it meant the world to me. Their facility is absolutely beautiful and so peaceful. They have a Buddha set up in there, they have candles to light, they have prayers to read and say, and you are surrounded with beautiful real living plants on the walls and all over the room to spend time with your loved one in a beautiful setting. You can even have your own service with family and friends if you want. They even engraved an old urn that I had from a past pet, and then they let me bring in ashes from another past pet to put in some jewelry. They went above and beyond at Gentle Pet Crossing. I would absolutely recommend them 1,000%, and I will never go anywhere else. Thank you, Thank you, Thank you. God bless you for offering this special place. ❤️🌹💐🐶
Stephanie Wiley
I was devastated when I knew the day was here to say goodbye to my beloved “Doc”. It was an early Sunday morning and I couldn’t imagine taking him to an ER Clinic that day. I googled at home euthanasia and took a chance and made the call to Gentle Passing. Not knowing if they would even answer the phone or if I could trust someone I have never met. The moment my call was answered I felt that it would be OK. We had Dr. Rachel at our front door a couple hours later. Her presence brought me comfort in the one of the most difficult times I’ve had to face. She explained every tiny detail what to expect and what she was going to be doing. I honestly don’t think there are appropriate words to describe Dr Rachel’s level of compassion, care and love. I will be forever grateful to Gentle Passing from my initial phone call, to Dr Rachel coming to the house, to the gentleman who carefully and gently took Doc out of the house. I never expected Doc to be returned to us so quickly and personally as we had him cremated and didn’t know they would be bringing him back to us, I assumed we would go pick him up. I hope this comes through the way I intend, to assure anyone who has to make this ultimate difficult decision, that you won’t find anyone with a greater understanding and gentle touch as Dr Rachel and the team at Gentle Passing. BTW I was surprised and very touched when they brought Doc back to us to find two special pieces with his paw prints that I can cherish forever.
Rob Lathers
This place far exceeded our expectations during a very sad time saying goodbye to our beloved dog, “Bullet”. The compassion by the entire staff was incredible. The room was similar to a private funeral home with live plants, a couch, peaceful music and more. The Dr gave us plenty of time to love on Bullet as a family and again on the day we picked up his ashes.R.I.P to the best dog a human could be lucky enough to spend 14 years with.
Traci Bradley
Our soul dog was diagnosed with hemangiosarcoma nine months ago. We finally lost the battle on July 5 and call Gentle Pet Crossing to help us. I didn’t want to take him to the vet to be put down. I wanted him in his own home . The vet came out at 9 AM and was very kind. She explained everything that was going to happen and what she was doing. First, she made Tucker very comfortable by giving him a sedative. He was relaxed and in no pain. She waited till we were ready for the final shot and he just passed quietly. It was such a relief not to have to take him anywhere, but he was in the comfort of his own home. We received his remains back quite quickly, so we feel like he’s home again. They provided a footprint, a lock of his hair, and I specifically requested a nose print. The whole experience was just low stress and we are grateful for that. They even transported him on a very nice gurney to the facility. We didn’t have to do anything. I would recommend Gentle Pet Crossing if you’re facing an end of life situation with your pet. You’re not only benefit yourself but your animal.
Victoria Galfi
Dr. Katie was wonderful during the entire process. She was on time and explained everything that was going to happen. She was very gentle with our dog and was supportive to us. I hated saying goodbye, but at least it was done at home with the family.
DeAnna Andrews
We recently had the bittersweet experience of saying goodbye to a beloved pet, and we are incredibly grateful to Gentle Pet Crossing for their compassionate and professional services during this really difficult time. From the moment I reached out to them, the team was understanding and supportive, guiding us through the entire process.Their staff demonstrated a deep sense of empathy, taking the time to listen to our stories and answer all of our questions. They made us feel like our pet was in caring hands, which was so important to us. The facility itself is serene and comforting, creating a peaceful atmosphere that truly honors the memory of our pets.The aquamation process was explained clearly, and we appreciated the transparency with which they handled everything. It was reassuring to know that our pet would be treated with the utmost respect and dignity. When we received the ashes, we were touched by the thoughtful presentation and care they put into this final farewell.We cannot recommend Gentle Pet Crossing highly enough for anyone facing the loss of a pet. Their kindness, professionalism, and dedication to providing a gentle farewell make them a wonderful choice during such a heartbreaking time. Thank you for helping us honor our beloved companion, Snickers, with such grace.
Monique Jaquith
They were compassionate and helpful. I would recommend Gentle Pet Crossing. Remy, my king, you will forever be loved and missed.You are special, I can't put it in words.
James Brahm
They answered my request at 7am and we had arrangements by 9am. The doctor was on time and so caring and sympathetic. She gave me as much time as i needed in our backyard as we said goodbye to Blu. Thank you Gentle Pet Crossing
Hallie Kaye
This place was absolutely amazing in the passing of our cat. They were extremely kind and caring of our animal and offered extensive information on their services so we knew what we were receiving in their aquamation. We got the ashes in a lovely box and some extras. The staff took complete care of us. The inside is beautiful and calming too. I would highly recommend this place for your pets resting ❤️
Carla Costa
Our beloved cat,Lina, died a week ago and while looking for a place to have her cremated we found Gentle Pet Crossing! After reading about the Aquamation process I knew that was what I wanted for her. The private room where we said our goodbye was very comfortable and spacious with a nice and gentle music playing! We felt confident by the time we left the place that she would be treated with care and compassion throughout the process! She came back home three days after , inside a beautiful wood box with her name , certificate of death, a small bottle filled with her fur and we pay extra for a cute box with her paw print in it . Definitely I recommend the place to everyone who unfortunately will need it .
Alê
I'm so Grateful to choose Gentle Pet Crossing! They were gentle and kind with my loss. Professional and Respectful Cia. I high recommend when someone loss your Buddy Love. Juan was amazing with the service to picking up my lovely dog. And bring back her remains. Thank You So much Gentle Pet Crossing Team!!!❤️❤️❤️
Scott Sternberg
Unfortunately, I had to put my two best friends to sleep a month after the other. Gentle Pet was there for me and my family both times. They were extremely helpful with our short notice and time request. The staff and doctor are absolutely the kindness people. They are so caring and respectful. I highly recommend their services if ever needed. Loki and Bella will be forever missed.
Laura
Can’t express enough how kind and empathetic the team at Gentle Pet Crossing was during one of the hardest times of my life. I’m very grateful. Doctor Rachel was wonderful, gentle and sweet. Jessica helped me and was so thoughtful with everything when it came to making very very tough decisions. The Lake Worth location is a beautiful space to have closure where you can write a note to your pet and light a candle should you choose to do so. I would give 10 stars if I could. Thank you.
THAIS GALLIANI
Gentle Pet Crossing went above and beyond to make this heartbreaking experience as gentle and peaceful as possible. Their kindness and compassion truly stood out, making a difficult time feel a little more bearable. I’m deeply grateful for the love and care they showed during such a delicate moment. Thank you from the bottom of my heart.
N Bebe
Thank you Gentle Pet Crossing for everything you have done for us and our Bear. From the time Aston walked in to your beautiful peaceful sanctuary, his eyes lit up and I could tell he felt at ease. The team was very caring & compassionate and we are thankful to you during the most difficult time of our lives. I had ordered a custom Urn which is so beautiful and they were even kind enough to add a Paw Print to my package. We also recieved a Certificate of Aquamation with a very caring note. Upon picking up the Urn we were able to spend sometime in the sanctuary to light candles and write a note to our Bear for the prayer box. We appreciate your service. Until we meet our Bear again...
Raquel King
I am blown away by the compassion offered here. The staff is incredibly warm and helpful during such a hard and difficult time! I was so scared picking up the ashes of my little Smokey Kitty and not having her with me in this world anymore... but the calmness I felt when I walked in was so nice. Interestingly enough the song "being with you" by Smokey Robinson randomly came on right as I got back in the car reaffirming that her spirit is still with me, along with a secondary affirmation from my fortune cookie at dinner tonight. They truly are still with us!!! Thank you for helping me have peace with this incredibly hard part of the journey, I cannot recommend Gentle Pet Crossing enough.
Mchael Ceruzzi
My husband and I are so grateful and thankful for the services that Gentle Pet Crossing provided for our chihuahua mix named Pepper. She was very special to us and your company helped tremendously to make the transition from the animal hospital to your facility at an hour that was very late and not much was opened when we had to make the decision to put pepper down. We have and will continue to recommend your company to our local friends for their pets when it will be needed. Thanks again!
J Summers2711
From the moment I contacted Gentle Pet Crossing, I felt a sense of comfort. Throughout the preparation process from scheduling the Vet to assuring I have memorable last photos of my pug, their caring professionalism handled it all. As the day approached, they followed up as promised. As my dog and I were greeted with refreshments for us both, we got set up in their living wall and live plant decorated sanctuary. Alongside fulfilling a pure, care-free goodbye to my forever best friend, I have the sweetest memories of his final day 🧡
Vickie Justice
We had to say good bye to our 14 year old fur baby Lucie on August 16, 2023 and I had learned about Gentle Pet Crossing at an event held by one of the specialty hospitals so we reached out to them and spoke with Jacque the night of her passing. Jacque was so compassionate and gentle and kind on one of our darkest moments. She Assisted my daughter and I through the process in such a kind manner. You can tell they really care about the fur babies and their families here. They picked up our little Lucie and took such wonderful care of her and had her ready to return home in just a few days. I went to pick her up and didn't realize that after for was by appointment only so I called to set up a pickup time and Jacque said no need to just sit tight for a few minutes and she would be right there and let me get her. They go above and beyond to accomodate the loved one and families. I would definitely recommend Gentle Pet Crossing in a heartbeat and the costs were very reasonable. We will always have Gentle Pet Crossing help us. So compassionate and empathetic.
Kim Weiland
The most considerate and personal experience when making a difficult decision to help with my dogs passing. They answered the phone when I least expected it and told me all the steps to make it a peaceful journey for my little Suki. When Kate came to the house, she was very professional, kind and gentle with my feelings and Suki’s! Kate was prepared in every way, when she made her paw print and wrapped her in her blanket to take her. She gave me all the time I needed to say goodbye! When I went to pick up Suki’s ashes, the office had everything ready. A lock of her hair in a tiny bottle with her blanket and a well crafted wooden box that has flowers engraved on the top. I also came with a gold name plate to add if you want. The whole process itself was the best thing I could have done for all the years of love from my sweet little girl. The fact that they have aquamation instead of creamation is what really caught my attention. They explained how it was a gentler way and better for the environment. I was sure I had found what was meant to be for Suki and I. Thank you Gentle Pet crossing for all your support and help.
Li
I can't say enough wonderful things about Gentle Pet Crossing and Juan who helped me. I was so overcome with grief, and they were so understanding, thoughtful, kind, and caring. I had the pleasure of meeting with Juan. He greeted me and took care of absolutely everything. He was extremely caring, sympathetic, gentle, and respectful to both me and my beautiful Roxy. Juan is a good soul, and I greatly appreciate what he did for me. He was so gentle with my Roxy both times when I brought her in, and when I picked her up. Thank you Juan, for the way you respected and cared for my Roxy, it meant the world to me. Their facility is absolutely beautiful and so peaceful. They have a Buddha set up in there, they have candles to light, they have prayers to read and say, and you are surrounded with beautiful real living plants on the walls and all over the room to spend time with your loved one in a beautiful setting. You can even have your own service with family and friends if you want. They even engraved an old urn that I had from a past pet, and then they let me bring in ashes from another past pet to put in some jewelry. They went above and beyond at Gentle Pet Crossing. I would absolutely recommend them 1,000%, and I will never go anywhere else. Thank you, Thank you, Thank you. God bless you for offering this special place. ❤️🌹💐🐶
Stephanie Wiley
I was devastated when I knew the day was here to say goodbye to my beloved “Doc”. It was an early Sunday morning and I couldn’t imagine taking him to an ER Clinic that day. I googled at home euthanasia and took a chance and made the call to Gentle Passing. Not knowing if they would even answer the phone or if I could trust someone I have never met. The moment my call was answered I felt that it would be OK. We had Dr. Rachel at our front door a couple hours later. Her presence brought me comfort in the one of the most difficult times I’ve had to face. She explained every tiny detail what to expect and what she was going to be doing. I honestly don’t think there are appropriate words to describe Dr Rachel’s level of compassion, care and love. I will be forever grateful to Gentle Passing from my initial phone call, to Dr Rachel coming to the house, to the gentleman who carefully and gently took Doc out of the house. I never expected Doc to be returned to us so quickly and personally as we had him cremated and didn’t know they would be bringing him back to us, I assumed we would go pick him up. I hope this comes through the way I intend, to assure anyone who has to make this ultimate difficult decision, that you won’t find anyone with a greater understanding and gentle touch as Dr Rachel and the team at Gentle Passing. BTW I was surprised and very touched when they brought Doc back to us to find two special pieces with his paw prints that I can cherish forever.
Rob Lathers
This place far exceeded our expectations during a very sad time saying goodbye to our beloved dog, “Bullet”. The compassion by the entire staff was incredible. The room was similar to a private funeral home with live plants, a couch, peaceful music and more. The Dr gave us plenty of time to love on Bullet as a family and again on the day we picked up his ashes.R.I.P to the best dog a human could be lucky enough to spend 14 years with.
Traci Bradley
Our soul dog was diagnosed with hemangiosarcoma nine months ago. We finally lost the battle on July 5 and call Gentle Pet Crossing to help us. I didn’t want to take him to the vet to be put down. I wanted him in his own home . The vet came out at 9 AM and was very kind. She explained everything that was going to happen and what she was doing. First, she made Tucker very comfortable by giving him a sedative. He was relaxed and in no pain. She waited till we were ready for the final shot and he just passed quietly. It was such a relief not to have to take him anywhere, but he was in the comfort of his own home. We received his remains back quite quickly, so we feel like he’s home again. They provided a footprint, a lock of his hair, and I specifically requested a nose print. The whole experience was just low stress and we are grateful for that. They even transported him on a very nice gurney to the facility. We didn’t have to do anything. I would recommend Gentle Pet Crossing if you’re facing an end of life situation with your pet. You’re not only benefit yourself but your animal.
Victoria Galfi
Dr. Katie was wonderful during the entire process. She was on time and explained everything that was going to happen. She was very gentle with our dog and was supportive to us. I hated saying goodbye, but at least it was done at home with the family.
DeAnna Andrews
We recently had the bittersweet experience of saying goodbye to a beloved pet, and we are incredibly grateful to Gentle Pet Crossing for their compassionate and professional services during this really difficult time. From the moment I reached out to them, the team was understanding and supportive, guiding us through the entire process.Their staff demonstrated a deep sense of empathy, taking the time to listen to our stories and answer all of our questions. They made us feel like our pet was in caring hands, which was so important to us. The facility itself is serene and comforting, creating a peaceful atmosphere that truly honors the memory of our pets.The aquamation process was explained clearly, and we appreciated the transparency with which they handled everything. It was reassuring to know that our pet would be treated with the utmost respect and dignity. When we received the ashes, we were touched by the thoughtful presentation and care they put into this final farewell.We cannot recommend Gentle Pet Crossing highly enough for anyone facing the loss of a pet. Their kindness, professionalism, and dedication to providing a gentle farewell make them a wonderful choice during such a heartbreaking time. Thank you for helping us honor our beloved companion, Snickers, with such grace.
Monique Jaquith
They were compassionate and helpful. I would recommend Gentle Pet Crossing. Remy, my king, you will forever be loved and missed.You are special, I can't put it in words.
James Brahm
They answered my request at 7am and we had arrangements by 9am. The doctor was on time and so caring and sympathetic. She gave me as much time as i needed in our backyard as we said goodbye to Blu. Thank you Gentle Pet Crossing
Hallie Kaye
This place was absolutely amazing in the passing of our cat. They were extremely kind and caring of our animal and offered extensive information on their services so we knew what we were receiving in their aquamation. We got the ashes in a lovely box and some extras. The staff took complete care of us. The inside is beautiful and calming too. I would highly recommend this place for your pets resting ❤️
Evelyn Ortega
We want to say thank you to Juanique, Jackie and Doctor Ellis for their compassion and professionalism. Highly recommend Gentle Pet Crossing to anyone who has to make such a hard decision.
Ericka Bruce
So we lost our family cat suddenly and tragically. Gentle Pet Crossing helped my family get closure. It was such a hard time for us, and they truly became the blessing that we needed to get through our experience. Everyone who we encountered was so compassionate we can never thank them enough and we’re grateful that they are here to provide a service for us when we need them the most.
Tiffany Denier
Highly recommend. They were so kind and thoughtful. I was so beside myself when I lost my baby Gizmo. It happened on a Sunday and a lot of places are closed that do cremation.Gentle Pet Crossing made sure someone was at the shop to meet me, they even cut a piece of his hair and put it in a glass jar for me.The poem was very much needed during this difficult time. So glad I chose them.
Jeannine Swart
They came to our home and were amazing. Explained step by step what was going to happen when they gave our dog the meds. They gave use time to fully say goodbye. Gentle pet crossing was very sympathetic and compassionate. I would recommend them to anyone.
Helaine Stashower
Very comforting to see how professional this process is. Nice atmosphere. I highly recommend Gentle Pet Crossing as a kinder, gentler way of “saying goodbye” to a beloved pet-
Emily Hall
We lost our Gatsby suddenly earlier this month while we were out of town. In a scramble trying to figure out what to do Gentle Pet Crossing showed incredible compassion and was beyond accommodating. Despite the terrible circumstances they made the process as easy as possible for us, and for that I am incredibly thankful
Mel K
I will whole heartedly recommend this business as long as I live. From the moment the phone was answered to the moment I picked up my dogs ashes, they showed the most care and compassion that one would need during that time. I can’t thank you all enough for the service you provided, it made this process so much easier.
Anna DaSilva
When faced with the most difficult part of having a beloved pet family member's passing, the caring and compassionate people at Gentle Pet Crossing are exactly who you want to help you navigate the path. Every interaction was handled with the utmost care and dignity and our sweetest boy Sammy transitioned to that Perfect Doggo Park in the Sky in the most beautiful way.Thank you to everyone at Gentle Pet Crossing.
William Mavigliano
We had to let our 16 year old pug Pokyrosemarie go because of kidney failure when we called they confirmed that they would be sending Dr Dash over at 2 pm on Sunday August 18 2024 . We have never done this before so we didn’t know what to expect!! And all I can say is Dr Dash was the most caring person she explained the procedure and moved on our time she was the greatest !! I’m so glad she was the Dr they sent and my little girl to cross the Rainbow Bridge 🌈 with such a caring person helping us through this !! Thank you again Dr Dash you were wonderful !!
jardiel cepero
On March 27 our beloved Pug Leo, pass away. Leo was 17 he came to our family when he was 7 weeks. Today i want to Thanks Juanique and Jacqueline very much for your help in this most difficult time, as soon as I called Gentle Pet Crossing they give me a peace of mind, Juanique came to our house and she treated us with compassion and kindness, We also want to thanks Jessica, for all the help when I pick up Leo ashes. On behalf of our family we wish to thank you all for your professional services during our difficult time. We appreciate your kind and thoughtful service.
Carla Costa
Our beloved cat,Lina, died a week ago and while looking for a place to have her cremated we found Gentle Pet Crossing! After reading about the Aquamation process I knew that was what I wanted for her. The private room where we said our goodbye was very comfortable and spacious with a nice and gentle music playing! We felt confident by the time we left the place that she would be treated with care and compassion throughout the process! She came back home three days after , inside a beautiful wood box with her name , certificate of death, a small bottle filled with her fur and we pay extra for a cute box with her paw print in it . Definitely I recommend the place to everyone who unfortunately will need it .
Alê
I'm so Grateful to choose Gentle Pet Crossing! They were gentle and kind with my loss. Professional and Respectful Cia. I high recommend when someone loss your Buddy Love. Juan was amazing with the service to picking up my lovely dog. And bring back her remains. Thank You So much Gentle Pet Crossing Team!!!❤️❤️❤️
Scott Sternberg
Unfortunately, I had to put my two best friends to sleep a month after the other. Gentle Pet was there for me and my family both times. They were extremely helpful with our short notice and time request. The staff and doctor are absolutely the kindness people. They are so caring and respectful. I highly recommend their services if ever needed. Loki and Bella will be forever missed.
Laura
Can’t express enough how kind and empathetic the team at Gentle Pet Crossing was during one of the hardest times of my life. I’m very grateful. Doctor Rachel was wonderful, gentle and sweet. Jessica helped me and was so thoughtful with everything when it came to making very very tough decisions. The Lake Worth location is a beautiful space to have closure where you can write a note to your pet and light a candle should you choose to do so. I would give 10 stars if I could. Thank you.
THAIS GALLIANI
Gentle Pet Crossing went above and beyond to make this heartbreaking experience as gentle and peaceful as possible. Their kindness and compassion truly stood out, making a difficult time feel a little more bearable. I’m deeply grateful for the love and care they showed during such a delicate moment. Thank you from the bottom of my heart.
N Bebe
Thank you Gentle Pet Crossing for everything you have done for us and our Bear. From the time Aston walked in to your beautiful peaceful sanctuary, his eyes lit up and I could tell he felt at ease. The team was very caring & compassionate and we are thankful to you during the most difficult time of our lives. I had ordered a custom Urn which is so beautiful and they were even kind enough to add a Paw Print to my package. We also recieved a Certificate of Aquamation with a very caring note. Upon picking up the Urn we were able to spend sometime in the sanctuary to light candles and write a note to our Bear for the prayer box. We appreciate your service. Until we meet our Bear again...
Raquel King
I am blown away by the compassion offered here. The staff is incredibly warm and helpful during such a hard and difficult time! I was so scared picking up the ashes of my little Smokey Kitty and not having her with me in this world anymore... but the calmness I felt when I walked in was so nice. Interestingly enough the song "being with you" by Smokey Robinson randomly came on right as I got back in the car reaffirming that her spirit is still with me, along with a secondary affirmation from my fortune cookie at dinner tonight. They truly are still with us!!! Thank you for helping me have peace with this incredibly hard part of the journey, I cannot recommend Gentle Pet Crossing enough.
Mchael Ceruzzi
My husband and I are so grateful and thankful for the services that Gentle Pet Crossing provided for our chihuahua mix named Pepper. She was very special to us and your company helped tremendously to make the transition from the animal hospital to your facility at an hour that was very late and not much was opened when we had to make the decision to put pepper down. We have and will continue to recommend your company to our local friends for their pets when it will be needed. Thanks again!
J Summers2711
From the moment I contacted Gentle Pet Crossing, I felt a sense of comfort. Throughout the preparation process from scheduling the Vet to assuring I have memorable last photos of my pug, their caring professionalism handled it all. As the day approached, they followed up as promised. As my dog and I were greeted with refreshments for us both, we got set up in their living wall and live plant decorated sanctuary. Alongside fulfilling a pure, care-free goodbye to my forever best friend, I have the sweetest memories of his final day 🧡
Vickie Justice
We had to say good bye to our 14 year old fur baby Lucie on August 16, 2023 and I had learned about Gentle Pet Crossing at an event held by one of the specialty hospitals so we reached out to them and spoke with Jacque the night of her passing. Jacque was so compassionate and gentle and kind on one of our darkest moments. She Assisted my daughter and I through the process in such a kind manner. You can tell they really care about the fur babies and their families here. They picked up our little Lucie and took such wonderful care of her and had her ready to return home in just a few days. I went to pick her up and didn't realize that after for was by appointment only so I called to set up a pickup time and Jacque said no need to just sit tight for a few minutes and she would be right there and let me get her. They go above and beyond to accomodate the loved one and families. I would definitely recommend Gentle Pet Crossing in a heartbeat and the costs were very reasonable. We will always have Gentle Pet Crossing help us. So compassionate and empathetic.
Joseph Dorn
I cannot express how good Gentle Pet Crossing is! The whole team --- Dr. Rachel, Jaunique, and Jacky were all incredibly compassionate. Each went above and beyond to make sure everything was set up, went smoothly, and that I was as comfortable as possible during this difficult time. I grew up with my little boy, and it was really tough to make the decision to let him go. My family and I were able to see him off on his next journey in the comfort of our own home, and it felt much more personal and intimate. I also just want to add: my pup got very bad, very quickly. Within a day of deteriorating, he was unresponsive to everything. Gentle Pet Crossing was able to respond in the evening of the same day. I also really appreciate this, because it meant my pup did not have to suffer.After that, it was about a week before everything was ready for me. They were even nice enough to deliver everything to my house. At every step in the process, they all did everything they could to go the extra mile. It meant a lot, and I just want to give a big shout to everyone at Gentle Pet Crossing!! The little memorial pieces they give you are incredibly thoughtful and well-done also. Highly recommend!
Angelina Wilson
Dr. Gersten was wonderful. We scheduled with the sanctuary in Lake Worth and Jacque knew we were playing things day by day. She checked in with us over the weekend and when I reached out on Sunday telling her our boy was ready. They made accommodations within hours and the entire staff was very compassionate. The loss of a furbaby is the hardest and the staff made one of our worst days a little better. Thanks for everything
Neka
Amazing service, kind and caring from start to finish. If you can, request Dr. Katie Matzke. She was amazing, and our dog even signaled that they felt safe with her. This is the second time we've used Gentle Pet Crossing and we will use them again. Highly recommend.
Govy lobo
What a beautiful and kind place . Made the whole experience painless and easy for us in our lowest moment. Explained the whole process to us and took their time with us and gave us time to say our final goodbyes
rmaureen smith
Jacque and Juanique took such good care of our beloved little Westie Cocomo after his passing. Jacque was so kind and gentle when picking him up and her words of comfort made this very difficult time easier to endure. We are so grateful that we found this service at Gentle Pet Crossing as we were not sure what do to when Cocomo passed. The beautifully carved wood box that was given to us with Coco's remains is truly lovely. Also being able to have his photo and pawprint displayed in a custom frame along with a lock of his fur is a constant comfort. Again, we are so thankful for their professionalisn, kindness, sympathetic and thoughtful service. They valued our grief and, without judgement, allowed us to express it in our own ways and on our own schedule- for this we are forever grateful.Kindest Regards,Maureen, Robert, Alexa and Christian
Denise Bollinger
Gentle Pet Crossing was so very compassionate & caring during the sad time of losing our pet. Their services are above superior. Highly recommend!
Penny Pshonick
Most compassionate and helpful. Dr Ellis was so kind to our big girl and she was there for all .This service totally treats the entire process with such kindness and dignity for all .
Katherine Stein
Gentle Pet Crossing made one of the most heart wrenching times, absolutely beautiful.I felt I gave my dear sweet Dachshund Busta a perfect, loving gentle, painless goodbye .Busta was not the brightest in the dog world , but he was definitely the sweetest, must loving guy for 16 years of his life with our family.At the he was deaf and had arthritis so his last years was not easy for him. No more climbing up the bed to snuggle, he didn’t like to be touched much. I started already know time was getting close. I promised myself I would never take him to a cold, scary painful vet again. This was not his peaceful place.Home was…When his body started to give out, I knew it was time.I called Gentle Pet Crossing- no referral I was desperate. From the time I starting talking to GPC filled with panic and sadness in my voice, the owners could not have been more patient and caring. I called them all hours of the day.The vet provided a service at our house that was profoundly touching, gentle and Busta was at ease and at peace.I highly recommend this company with huge accolades. When it is time to part with your pet child this is the ONLY and the best choice for you and your pet.They are beautiful loving people!Thank youI miss you Busta and I still feel you in my heart and soul💕🙏🥲
M Van
Thank you to the kind, honorable, and respectful folks at Gentle Pet Crossing Lake Worth. Losing my beloved pet Sadie suddenly was not easy, but the sincerity & kindness I heard on the other end of my initial phone call with Steele at Gentle Pet was truely heart felt. I knew then & there I had called the right place and I could trust this company to help prepare/preserve the remains of my furry best friend.Saying goodbye to my little 4 legged companion of so long was not easy but this place & the people employed there made it as easy as it could be. The decorative box given with her remains was dignified & heartfelt, and the optional paw impression box was a very nice (delicate) touch.Thank you again for helping to preserve the memory of my little Sadie. ❤️
Sunshine Pressure Washing
Our family dog Bella passed away suddenly last week from old age. As difficult as it is losing one of our babies, the last thing we wanted to do was have to stress about where to get her cremated. Gentle Pet Crossing was the first place I found and I didn’t need to bother looking elsewhere. From the time they answered the phone, they made a difficult call easier. We got our Bella’s ashes back today and the box is beautiful and I know she was well cared for by Steel and his family. Thank you Steel for your kindness and helping us through this tough time.
Evelyn Ortega
We want to say thank you to Juanique, Jackie and Doctor Ellis for their compassion and professionalism. Highly recommend Gentle Pet Crossing to anyone who has to make such a hard decision.
Ericka Bruce
So we lost our family cat suddenly and tragically. Gentle Pet Crossing helped my family get closure. It was such a hard time for us, and they truly became the blessing that we needed to get through our experience. Everyone who we encountered was so compassionate we can never thank them enough and we’re grateful that they are here to provide a service for us when we need them the most.
Tiffany Denier
Highly recommend. They were so kind and thoughtful. I was so beside myself when I lost my baby Gizmo. It happened on a Sunday and a lot of places are closed that do cremation.Gentle Pet Crossing made sure someone was at the shop to meet me, they even cut a piece of his hair and put it in a glass jar for me.The poem was very much needed during this difficult time. So glad I chose them.
Jeannine Swart
They came to our home and were amazing. Explained step by step what was going to happen when they gave our dog the meds. They gave use time to fully say goodbye. Gentle pet crossing was very sympathetic and compassionate. I would recommend them to anyone.
Helaine Stashower
Very comforting to see how professional this process is. Nice atmosphere. I highly recommend Gentle Pet Crossing as a kinder, gentler way of “saying goodbye” to a beloved pet-
Emily Hall
We lost our Gatsby suddenly earlier this month while we were out of town. In a scramble trying to figure out what to do Gentle Pet Crossing showed incredible compassion and was beyond accommodating. Despite the terrible circumstances they made the process as easy as possible for us, and for that I am incredibly thankful
Mel K
I will whole heartedly recommend this business as long as I live. From the moment the phone was answered to the moment I picked up my dogs ashes, they showed the most care and compassion that one would need during that time. I can’t thank you all enough for the service you provided, it made this process so much easier.
Anna DaSilva
When faced with the most difficult part of having a beloved pet family member's passing, the caring and compassionate people at Gentle Pet Crossing are exactly who you want to help you navigate the path. Every interaction was handled with the utmost care and dignity and our sweetest boy Sammy transitioned to that Perfect Doggo Park in the Sky in the most beautiful way.Thank you to everyone at Gentle Pet Crossing.
William Mavigliano
We had to let our 16 year old pug Pokyrosemarie go because of kidney failure when we called they confirmed that they would be sending Dr Dash over at 2 pm on Sunday August 18 2024 . We have never done this before so we didn’t know what to expect!! And all I can say is Dr Dash was the most caring person she explained the procedure and moved on our time she was the greatest !! I’m so glad she was the Dr they sent and my little girl to cross the Rainbow Bridge 🌈 with such a caring person helping us through this !! Thank you again Dr Dash you were wonderful !!
jardiel cepero
On March 27 our beloved Pug Leo, pass away. Leo was 17 he came to our family when he was 7 weeks. Today i want to Thanks Juanique and Jacqueline very much for your help in this most difficult time, as soon as I called Gentle Pet Crossing they give me a peace of mind, Juanique came to our house and she treated us with compassion and kindness, We also want to thanks Jessica, for all the help when I pick up Leo ashes. On behalf of our family we wish to thank you all for your professional services during our difficult time. We appreciate your kind and thoughtful service.
Suzanne B
Recently, my mother's beloved Boston terrier passed away and she brought her baby to Gentle Pet Crossing for cremation. She made arrangements to pick up the ashes the following week on a Thursday morning at a scheduled time. When my mother arrived on the promised Thursday morning, the office was locked up and dark. She immediately called Gentle Pet Crossing to find out what happened. She was told they had no record of her appointment! My mother was very distraught and was then told someone would have to bring the ashes that day to her home with no guaranteed time! This was truly an inconvenience and a stressful way to get her baby back. When there was no additional communication from Gentle Pet Crossing (no calls or texts) by midday, my mother had to call several times to try to narrow down the time as to when she would receive the ashes. She felt like a prisoner, unable to leave her home with all of the repetitive delayed delivery times. This lasted the entire day until the ashes were finally delivered after 5:00 pm! THIS IS A TERRIBLE WAY OF DOING BUSINESS! YOU HAVE GREATLY UPSET MY GRIEVING 80 YEAR OLD MOTHER AND ARE A VERY UNCOMPASSIONATE COMPANY! We do not recommend anyone to use your business!
Jaime Jackson
Our dog, Jiggy, had a stage 5 heart murmur for the last year. We were told to prepare ourselves as her days were numbered but we didn’t know what we would do when the day came. Last month she went into congestive heart failure. We had very long nights with her and knew it was time to make decisions. Because she had a lot of anxiety we did not want to take her to a vet. That’s when we started researching and found Gentle Pet Crossing. We reached out and got a text almost immediately. The next morning she died and I was able to respond to their text and ask what to do. They were able to meet us in an hour. That was important because it was very traumatic especially for the kids to see her gone. We were able to take her in to their beautiful funeral home and lay her on an ottoman that had a candle for lighting. Just a few days later we picked up her remains put into a beautiful box with an engraved name plate and some clippings of her fur. The people were all SO kind. This is such a difficult thing to do but having it done with them felt like a proper way to say goodbye and they really understood she was our family member. Often we don’t have a plan for when our pets die but now I do have a plan for the rest of my pets and there is comfort in that. I can’t recommend this business enough and will always be grateful for taking good care of Jiggy in the end.
Neal A. Schofel
Gentle Pet Crossing in Palm Beach County was truly Unbelievable, Amazzing, wonderful business and super warm, caring and compassionate people. They are Real people in difficult times losing a loved fur baby, kitty cat or dog They honestly deserve 10 stars in today’s World .. where most businesses are all about the bottom line and don’t understand that caring, being nice and human goes a long way. After Babyy Missy passed away early June last month in my hands, arms from natural causes… Gentle Pet Crossings was there., ready and waiting to help me in a time of need with open arms during a very difficult time losing my kitty Babyy Missy for 19 years of wonderful times and fond memories.., they took care of everything for her ..Aquamation services .. and all ..as if Babyy Missy was their own Kitty cat..with incredible care,, in a respectful manner, dignified way, affordable pricing at a very nice, comforting place with a spiritual feeling and tranquil atmosphere. Steele was great and handled it all like a true professional, caring, warm guy and patient throughout even during when I did a mini funeral prayer service for Babyy Missy and said my heartfelt, loving goodbyes during that difficult day and sad times …even when there was a problem w Babyy Missy’s name label., Gentle Pet Crossing reprinted the metal plate at no extra cost and w no complaints, accommodating and delivered a perfect job.. Juanique and Jacqueline were fantastic as well assisting and comforting me throughout the entire process., everyone at Gentle Pet Crossing was so nice, professional, caring and very real. Would definitely recommend Gentle Pet Crossing to everyone that goes through those super difficult times of nearing the end of their beloved pet’s lives, in the time of need under difficult circumstances. You’re in good hands contracting with Gentle Pet Crossing. Thank you so much for everything!!. Babyy Missy 🐈⬛ is Resting in Peace… 🙏🏻🙏🏻♥️🐈⬛… Neal S.
Julie Auslinder
Gentle Pet Crossing came to our quick assistance when our beloved dog declined rapidly and needed in-home euthanasia services. The vet they sent to our home was caring and professional and made our experience as good as it could possibly be. Gentle Pet Crossing kept in constant communication with us about the transport of our beloved furry friend and presented us with a beautiful memorial to his life. Beautiful show room as well. Caring staff.
Andrew Kudysch
The staff at Gentle pet Crossing are the most compassionate and caring under the circumstances that we are under. I can’t express enough how wonderful and accommodating they are. If I could give them 10 stars I would. I recommend them very highly to anyone reading this.
Michael McKeich
Gentle Pet Crossing is wonderful...they were so caring and compassionate through the whole process! Dr. Rachal who came to our house to help with our Diva's transition was a saint. It is a blessing to have an organization like this help you through a difficult time when your pet is passing away.
Mark Wampole
My service dog 197 lb Rottweiler who was only 5 years old died suddenly of cancer and as I have crushed discs they came out and we're the sweetest people that you could meet very sympathetic and you can tell they felt my pain as well he was my world he was too young he was an angel here and now he had an angel in heaven and I think gentle pet Crossing they made it easier if there is such a thing
Paige Sisserman
they came to my home, and that took some pressure off of us. we will greive forever. but his end was painless. Josh was a big dog. so the cost was $900. but he was worth it. thank you for caring.
Judie Denardo
Gentle Pet Crossing was wonderful to my family after the loss of our precious "Lucky". Their team was professional, caring and empathetic. The beautiful sanctuary was peaceful and holistic. We cannot express our gratitude for the comfort and peace that they provided our family during this most difficult time. We feel at peace knowing that our beautiful dog was put to rest so respectfully. Thank you
Albert Perez
Gentle Pet Crossing were great. They took care of my baby Dakota. No stress and very professional staff. I would recommend them to everyone.
Joseph Dorn
I cannot express how good Gentle Pet Crossing is! The whole team --- Dr. Rachel, Jaunique, and Jacky were all incredibly compassionate. Each went above and beyond to make sure everything was set up, went smoothly, and that I was as comfortable as possible during this difficult time. I grew up with my little boy, and it was really tough to make the decision to let him go. My family and I were able to see him off on his next journey in the comfort of our own home, and it felt much more personal and intimate. I also just want to add: my pup got very bad, very quickly. Within a day of deteriorating, he was unresponsive to everything. Gentle Pet Crossing was able to respond in the evening of the same day. I also really appreciate this, because it meant my pup did not have to suffer.After that, it was about a week before everything was ready for me. They were even nice enough to deliver everything to my house. At every step in the process, they all did everything they could to go the extra mile. It meant a lot, and I just want to give a big shout to everyone at Gentle Pet Crossing!! The little memorial pieces they give you are incredibly thoughtful and well-done also. Highly recommend!
Angelina Wilson
Dr. Gersten was wonderful. We scheduled with the sanctuary in Lake Worth and Jacque knew we were playing things day by day. She checked in with us over the weekend and when I reached out on Sunday telling her our boy was ready. They made accommodations within hours and the entire staff was very compassionate. The loss of a furbaby is the hardest and the staff made one of our worst days a little better. Thanks for everything
Neka
Amazing service, kind and caring from start to finish. If you can, request Dr. Katie Matzke. She was amazing, and our dog even signaled that they felt safe with her. This is the second time we've used Gentle Pet Crossing and we will use them again. Highly recommend.
Govy lobo
What a beautiful and kind place . Made the whole experience painless and easy for us in our lowest moment. Explained the whole process to us and took their time with us and gave us time to say our final goodbyes
rmaureen smith
Jacque and Juanique took such good care of our beloved little Westie Cocomo after his passing. Jacque was so kind and gentle when picking him up and her words of comfort made this very difficult time easier to endure. We are so grateful that we found this service at Gentle Pet Crossing as we were not sure what do to when Cocomo passed. The beautifully carved wood box that was given to us with Coco's remains is truly lovely. Also being able to have his photo and pawprint displayed in a custom frame along with a lock of his fur is a constant comfort. Again, we are so thankful for their professionalisn, kindness, sympathetic and thoughtful service. They valued our grief and, without judgement, allowed us to express it in our own ways and on our own schedule- for this we are forever grateful.Kindest Regards,Maureen, Robert, Alexa and Christian
Denise Bollinger
Gentle Pet Crossing was so very compassionate & caring during the sad time of losing our pet. Their services are above superior. Highly recommend!
Penny Pshonick
Most compassionate and helpful. Dr Ellis was so kind to our big girl and she was there for all .This service totally treats the entire process with such kindness and dignity for all .
Katherine Stein
Gentle Pet Crossing made one of the most heart wrenching times, absolutely beautiful.I felt I gave my dear sweet Dachshund Busta a perfect, loving gentle, painless goodbye .Busta was not the brightest in the dog world , but he was definitely the sweetest, must loving guy for 16 years of his life with our family.At the he was deaf and had arthritis so his last years was not easy for him. No more climbing up the bed to snuggle, he didn’t like to be touched much. I started already know time was getting close. I promised myself I would never take him to a cold, scary painful vet again. This was not his peaceful place.Home was…When his body started to give out, I knew it was time.I called Gentle Pet Crossing- no referral I was desperate. From the time I starting talking to GPC filled with panic and sadness in my voice, the owners could not have been more patient and caring. I called them all hours of the day.The vet provided a service at our house that was profoundly touching, gentle and Busta was at ease and at peace.I highly recommend this company with huge accolades. When it is time to part with your pet child this is the ONLY and the best choice for you and your pet.They are beautiful loving people!Thank youI miss you Busta and I still feel you in my heart and soul💕🙏🥲
M Van
Thank you to the kind, honorable, and respectful folks at Gentle Pet Crossing Lake Worth. Losing my beloved pet Sadie suddenly was not easy, but the sincerity & kindness I heard on the other end of my initial phone call with Steele at Gentle Pet was truely heart felt. I knew then & there I had called the right place and I could trust this company to help prepare/preserve the remains of my furry best friend.Saying goodbye to my little 4 legged companion of so long was not easy but this place & the people employed there made it as easy as it could be. The decorative box given with her remains was dignified & heartfelt, and the optional paw impression box was a very nice (delicate) touch.Thank you again for helping to preserve the memory of my little Sadie. ❤️
Sunshine Pressure Washing
Our family dog Bella passed away suddenly last week from old age. As difficult as it is losing one of our babies, the last thing we wanted to do was have to stress about where to get her cremated. Gentle Pet Crossing was the first place I found and I didn’t need to bother looking elsewhere. From the time they answered the phone, they made a difficult call easier. We got our Bella’s ashes back today and the box is beautiful and I know she was well cared for by Steel and his family. Thank you Steel for your kindness and helping us through this tough time.
Meir Barber
I NEVER write google reviews. But this is an exception.Gentle pet crossing has got to be the most understanding, friendly, and trusting people on the planet. In South Florida, businesses can be "friendly" but it's always clear in one way or another that they're out to get something for themselves.Gentle pet crossing is nothing like other businesses. The moment I called, arrangements were made the DAY OF and they were on it right away. There was an issue where our dog passed away before the doctor was able to come with the euthanasia so they just picked up our dog after she passed with our family and FULLY REFUNDED us for the unused euthanasia.The process was quick, easy, and compassionate. I can tell these people do care somewhat about the animals we entrust in their care and I'm nothing but thankful I was able to find them when I needed their help to collect our dog's remains.If you're on the fence, there is no better service in South Florida. Go with these guys. They really do care.
Dawn
They were very sympathetic. They were gentle and caring. They made us feel very comfortable about having to lay our fur baby to rest. When in need, I Highly recommended Gentle Pet Crossing
Mike Edmondson
Our beloved dobie fought dcm for a year. Passed with a massive heart attack. Gentle crossing answered the phone in the evening and promptly and with care came to pick our guy up. A week later we picked his remains up and as horrible as the loss is their care and assistance helped us through it.
Denise Lewis
I must say I couldn't imagine sending my sweet Mason any where else, the level of respect for my baby. I'm so happy knowing I made the best decision calling Gentle Pet Crossing, and Jacque thank you for your patience and professionalism forever greatful .
Lyndsey Lovinger
When it came time to make the difficult decision to say goodbye to my dog, Kaylee, I knew I wanted it to be done at home. Kaylee was anxious pretty much everywhere outside of the house, but especially the vet's office. I researched some places locally, and decided on Gentle Pet Crossing based on the many glowing reviews. The morning we knew it was time, I couldn't even make the call myself because I was so emotional. My fiancé called them as soon as they opened, and they sent a vet over to us that same morning within hours. The vet was truly understanding, patient and compassionate during what was probably the hardest day of my life. The process itself was painless for Kaylee, and very peaceful. She got to spend her last moments with her humans, and in her favorite spot in the house. Although I was beyond distraught that day, and still grieving now, I know we made the right choice for her,. We never let her suffer or feel scared at the end. If you are considering at-home euthanasia for your pet, I really cannot recommend it enough. It brings a little comfort during a very painful time and I am grateful to Gentle Pet Crossing for that.
Lauren Young
Katie was incredible with me and my dog, Stella. I called gentle pet crossing in a very frantic way and although it was 6pm when I called- they were able to arrive at my house that evening. Nothing is harder than this and the person who answered the phone & Dr. Katie really took the “clerical pain” out of the experience. Highly recommend their service for such a tender/tough time xo
Alicia P
Amazing service, kind and compassionate from start to finish. We're grateful Zoey could be home and in her favorite spot in the house, staying calm throughout the process. The doctor was caring, compassionate, and very gentle. Highly recommend.
BiancalovesDisney
From start to finish, Gentle Pet Crossing has been an absolute pleasure to work with. On what was one of the worst days of my life, putting to sleep my 15 y.o. pitbull, Jacque and her team stepped in and made a scary, nerve wracking situation completely smooth and stress free. Jacque was extremely compassionate and kind, always having a calming energy. She was hands on at every opportunity and always available when you contacted her. The facility is beautiful and there were plenty of urns and ashes keepsakes for us to choose from. While saying goodbye to our sweet Oni was very painful, and something we still are processing 2 weeks later, GPC was a peaceful end that was very befitting to his long, full of love life. Thank you again Jacque 🐶.
Gregory Demetriades
Sparky was about to celebrate his 16th birthday with us when he started experiencing severe seizures from a suspected brain tumor. A troubled rescue, he gave us 15 wonderful years of unconditional love! It happened so fast. Thursday and Friday were unbearable. He was suffering so much we decided to make the call.Juanique was just incredible. I probably called her during dinner time but there was zero indication that I was disturbing her or that it was after hours. She was sweet, caring, compassionate and empathetic. She gave us all the information we needed to make a decision in a very calm and sorrowful manner.Dr. Ellis was at our house the next morning. She walked us through the process and was extremely patient, giving us as much time and privacy we needed to say our goodbyes. She made Sparky as comfortable as possible and at the end she placed him in a blanketed basket as if he was asleep. She was sweet, patient and very informative..We picked up the ashes and the paw prints a few days later in a very nice package. The total experience could not have been any better from the standpoint of a positive last memory. Sparky will always be with us and the memory of his last few moments will always be positive thanks to Gentle Pet Crossing!
Michael Kenn
Anyone who knows my wife and myself knows that our dogs are our children. They are family and when we have to let them go we want them treated with respect. We needed someone we could trust. Steele from Gentle Pet Crossing showed compassion for our loss and respect for our “baby.” We made the right decision.
Suzanne B
Recently, my mother's beloved Boston terrier passed away and she brought her baby to Gentle Pet Crossing for cremation. She made arrangements to pick up the ashes the following week on a Thursday morning at a scheduled time. When my mother arrived on the promised Thursday morning, the office was locked up and dark. She immediately called Gentle Pet Crossing to find out what happened. She was told they had no record of her appointment! My mother was very distraught and was then told someone would have to bring the ashes that day to her home with no guaranteed time! This was truly an inconvenience and a stressful way to get her baby back. When there was no additional communication from Gentle Pet Crossing (no calls or texts) by midday, my mother had to call several times to try to narrow down the time as to when she would receive the ashes. She felt like a prisoner, unable to leave her home with all of the repetitive delayed delivery times. This lasted the entire day until the ashes were finally delivered after 5:00 pm! THIS IS A TERRIBLE WAY OF DOING BUSINESS! YOU HAVE GREATLY UPSET MY GRIEVING 80 YEAR OLD MOTHER AND ARE A VERY UNCOMPASSIONATE COMPANY! We do not recommend anyone to use your business!
Jaime Jackson
Our dog, Jiggy, had a stage 5 heart murmur for the last year. We were told to prepare ourselves as her days were numbered but we didn’t know what we would do when the day came. Last month she went into congestive heart failure. We had very long nights with her and knew it was time to make decisions. Because she had a lot of anxiety we did not want to take her to a vet. That’s when we started researching and found Gentle Pet Crossing. We reached out and got a text almost immediately. The next morning she died and I was able to respond to their text and ask what to do. They were able to meet us in an hour. That was important because it was very traumatic especially for the kids to see her gone. We were able to take her in to their beautiful funeral home and lay her on an ottoman that had a candle for lighting. Just a few days later we picked up her remains put into a beautiful box with an engraved name plate and some clippings of her fur. The people were all SO kind. This is such a difficult thing to do but having it done with them felt like a proper way to say goodbye and they really understood she was our family member. Often we don’t have a plan for when our pets die but now I do have a plan for the rest of my pets and there is comfort in that. I can’t recommend this business enough and will always be grateful for taking good care of Jiggy in the end.
Neal A. Schofel
Gentle Pet Crossing in Palm Beach County was truly Unbelievable, Amazzing, wonderful business and super warm, caring and compassionate people. They are Real people in difficult times losing a loved fur baby, kitty cat or dog They honestly deserve 10 stars in today’s World .. where most businesses are all about the bottom line and don’t understand that caring, being nice and human goes a long way. After Babyy Missy passed away early June last month in my hands, arms from natural causes… Gentle Pet Crossings was there., ready and waiting to help me in a time of need with open arms during a very difficult time losing my kitty Babyy Missy for 19 years of wonderful times and fond memories.., they took care of everything for her ..Aquamation services .. and all ..as if Babyy Missy was their own Kitty cat..with incredible care,, in a respectful manner, dignified way, affordable pricing at a very nice, comforting place with a spiritual feeling and tranquil atmosphere. Steele was great and handled it all like a true professional, caring, warm guy and patient throughout even during when I did a mini funeral prayer service for Babyy Missy and said my heartfelt, loving goodbyes during that difficult day and sad times …even when there was a problem w Babyy Missy’s name label., Gentle Pet Crossing reprinted the metal plate at no extra cost and w no complaints, accommodating and delivered a perfect job.. Juanique and Jacqueline were fantastic as well assisting and comforting me throughout the entire process., everyone at Gentle Pet Crossing was so nice, professional, caring and very real. Would definitely recommend Gentle Pet Crossing to everyone that goes through those super difficult times of nearing the end of their beloved pet’s lives, in the time of need under difficult circumstances. You’re in good hands contracting with Gentle Pet Crossing. Thank you so much for everything!!. Babyy Missy 🐈⬛ is Resting in Peace… 🙏🏻🙏🏻♥️🐈⬛… Neal S.
Julie Auslinder
Gentle Pet Crossing came to our quick assistance when our beloved dog declined rapidly and needed in-home euthanasia services. The vet they sent to our home was caring and professional and made our experience as good as it could possibly be. Gentle Pet Crossing kept in constant communication with us about the transport of our beloved furry friend and presented us with a beautiful memorial to his life. Beautiful show room as well. Caring staff.
Andrew Kudysch
The staff at Gentle pet Crossing are the most compassionate and caring under the circumstances that we are under. I can’t express enough how wonderful and accommodating they are. If I could give them 10 stars I would. I recommend them very highly to anyone reading this.
Michael McKeich
Gentle Pet Crossing is wonderful...they were so caring and compassionate through the whole process! Dr. Rachal who came to our house to help with our Diva's transition was a saint. It is a blessing to have an organization like this help you through a difficult time when your pet is passing away.
Mark Wampole
My service dog 197 lb Rottweiler who was only 5 years old died suddenly of cancer and as I have crushed discs they came out and we're the sweetest people that you could meet very sympathetic and you can tell they felt my pain as well he was my world he was too young he was an angel here and now he had an angel in heaven and I think gentle pet Crossing they made it easier if there is such a thing
Paige Sisserman
they came to my home, and that took some pressure off of us. we will greive forever. but his end was painless. Josh was a big dog. so the cost was $900. but he was worth it. thank you for caring.
Judie Denardo
Gentle Pet Crossing was wonderful to my family after the loss of our precious "Lucky". Their team was professional, caring and empathetic. The beautiful sanctuary was peaceful and holistic. We cannot express our gratitude for the comfort and peace that they provided our family during this most difficult time. We feel at peace knowing that our beautiful dog was put to rest so respectfully. Thank you
Albert Perez
Gentle Pet Crossing were great. They took care of my baby Dakota. No stress and very professional staff. I would recommend them to everyone.
Fernando Plentz
I am very thankful to have come across Gentle Pet Crossing.I believe as pet parents, one of the most important things when the time to say goodbye comes, is that whoever you leave your pet with takes care of it with the same compassion and care we did.My experience with Gentle Pet Crossing was wonderful. They were very responsive with messages, once we got there they gave us as much time as we needed in order to say our goodbyes. Stephanie was so attentive and caring with us.We truly appreciate your sensitivity towards this delicate and sad moment that we had to go through.Thank all of you.
Katy Soto
We had such a great experience for an awful time we were going through. The compassion and care from the minute we reached out at 7am was just so nice. It was an unexpected passing that we were truly just grateful to have a place like Gentle Pet crossing be able to take care of our boy for us.
JoEllen Wilkey
I recently lost my cat of 20 years. I didn't know what I was going to do. My husband had found information on Gentle Pet Crossing and gave them a call. They were so amazing. They met us late at night right after he had passed. They set him up in a nice room like he was human and allowed us to see him and say our good byes. They returned him in 3 days later in a beautiful box, with his name on a gold plate, a lock of his hair and a beautiful box w/ his footprints and photo. When we arrived they had us take him and go into this sanctuary. They told us we can light a candle and put a note in the prayer box etc. It was so peaceful and comforting. I am so thankful for Gentle Pet Crossing. They helped make a sad time less stressful. It really helped w/ our grieving process. They are also affordable. It didn't break the bank and was able to give my sweet boy something special one last time.
Leanne Carter
Gentle Pet Crossing did a wonderful service to take good care of my 20-21 years old beloved cat, Cleo, whom I had to let go at home. They made everything easier for me so that way I could give myself some time to grieve over the loss. I highly recommend them and I would use this service again but not too soon when my other cats are still healthy and alive.
Javier
Called on a Sunday at 7PM and they answered right away. They came out to our home the next day. I’ve never had to do this before but it’s probably the least stressful process for your pet. Would highly recommend to anyone going through this hard process
Eileen Wolfer
So beyond blessed to have Dr. Rachel Ellis from Gentle Pet Crossing to assist us with saying a peacefully and comfortable goodbye to our fur baby Rocky. The services provided were so warm and comforting; which was much needed during this time for my husband and I. Then several days later we received a beautiful wooden carved box with his remains along with his paw print for his memory. Highly recommend to anyone who has to go through this difficult time with their beloved pet.
jackie przysinda
Gentle Pet Crossing was a blessing! My cat, Duchess passed away in a veterinary hospital and it was the worst experience of my life, cold and uncaring while charging my credit card. Thankfully, Gentle Pet Crossing took Duchess, gave her the dignity that she so deserved and gave me the opportunity to say a respectable goodbye. The aquamation was a gentle, loving process. Their facility is a beautiful, serene establishment.Owners, Jacque and Juanique were genuinely, the most caring and sensitive towards me, while I was grieving and feeling the loss. I had never lost a pet and they walked me through every step. I will always have a special place in my heart for Jacque and Juanique. They made one of the most awful days of my life, meaningful and unforgettable.Thank you both, Jackie Przysinda and Duchess
Hm M
They were nothing but amazing throughout this difficult process we went through with our dog. Our dog loved playing with water and we are environmental conscious, so when we found out about aquamarion and in-home euthanasia, we knew this was the option. The cost of both services were the same as traditional options.When I picked up the urn at their location, they gave me some time to light candles, write a note, an opportunity to have a closure.The whole process went seamless and was filled with compassion and care. I am sharing about this place with all my friends who have pets.
Amanda Gelpi
It’s hard to be grateful in such a time but gentle pet helped me through the toughest time. Very caring and respectful.
Tyler Alexander
I have needed to utilize the services at Gentle Pet Crossing twice over the past 3 months, and I could not have asked for a better team to help us through the passing and mourning of two of our boys.Gentle Pet Crossing is the kindest, most empathetic group of people I’ve ever encountered. Throughout this difficult processes, they ensure that they are in constant communication, without being pushy in any way. They are compassionate with every word, and truly help you come to terms with these traumatic events.Pricing is very reasonable for aquamation, as well as euthanasia services. Doctor Rachel was kind, compassionate, and patient with us when she came to our house for an at home euthanasia.Overall cannot express my gratitude and thanks enough to these kind people for helping us through this difficult time.Thank you so much for all you’ve done for us, and so many others.
Meir Barber
I NEVER write google reviews. But this is an exception.Gentle pet crossing has got to be the most understanding, friendly, and trusting people on the planet. In South Florida, businesses can be "friendly" but it's always clear in one way or another that they're out to get something for themselves.Gentle pet crossing is nothing like other businesses. The moment I called, arrangements were made the DAY OF and they were on it right away. There was an issue where our dog passed away before the doctor was able to come with the euthanasia so they just picked up our dog after she passed with our family and FULLY REFUNDED us for the unused euthanasia.The process was quick, easy, and compassionate. I can tell these people do care somewhat about the animals we entrust in their care and I'm nothing but thankful I was able to find them when I needed their help to collect our dog's remains.If you're on the fence, there is no better service in South Florida. Go with these guys. They really do care.
Dawn
They were very sympathetic. They were gentle and caring. They made us feel very comfortable about having to lay our fur baby to rest. When in need, I Highly recommended Gentle Pet Crossing
Mike Edmondson
Our beloved dobie fought dcm for a year. Passed with a massive heart attack. Gentle crossing answered the phone in the evening and promptly and with care came to pick our guy up. A week later we picked his remains up and as horrible as the loss is their care and assistance helped us through it.
Denise Lewis
I must say I couldn't imagine sending my sweet Mason any where else, the level of respect for my baby. I'm so happy knowing I made the best decision calling Gentle Pet Crossing, and Jacque thank you for your patience and professionalism forever greatful .
Lyndsey Lovinger
When it came time to make the difficult decision to say goodbye to my dog, Kaylee, I knew I wanted it to be done at home. Kaylee was anxious pretty much everywhere outside of the house, but especially the vet's office. I researched some places locally, and decided on Gentle Pet Crossing based on the many glowing reviews. The morning we knew it was time, I couldn't even make the call myself because I was so emotional. My fiancé called them as soon as they opened, and they sent a vet over to us that same morning within hours. The vet was truly understanding, patient and compassionate during what was probably the hardest day of my life. The process itself was painless for Kaylee, and very peaceful. She got to spend her last moments with her humans, and in her favorite spot in the house. Although I was beyond distraught that day, and still grieving now, I know we made the right choice for her,. We never let her suffer or feel scared at the end. If you are considering at-home euthanasia for your pet, I really cannot recommend it enough. It brings a little comfort during a very painful time and I am grateful to Gentle Pet Crossing for that.
Lauren Young
Katie was incredible with me and my dog, Stella. I called gentle pet crossing in a very frantic way and although it was 6pm when I called- they were able to arrive at my house that evening. Nothing is harder than this and the person who answered the phone & Dr. Katie really took the “clerical pain” out of the experience. Highly recommend their service for such a tender/tough time xo
Alicia P
Amazing service, kind and compassionate from start to finish. We're grateful Zoey could be home and in her favorite spot in the house, staying calm throughout the process. The doctor was caring, compassionate, and very gentle. Highly recommend.
BiancalovesDisney
From start to finish, Gentle Pet Crossing has been an absolute pleasure to work with. On what was one of the worst days of my life, putting to sleep my 15 y.o. pitbull, Jacque and her team stepped in and made a scary, nerve wracking situation completely smooth and stress free. Jacque was extremely compassionate and kind, always having a calming energy. She was hands on at every opportunity and always available when you contacted her. The facility is beautiful and there were plenty of urns and ashes keepsakes for us to choose from. While saying goodbye to our sweet Oni was very painful, and something we still are processing 2 weeks later, GPC was a peaceful end that was very befitting to his long, full of love life. Thank you again Jacque 🐶.
Gregory Demetriades
Sparky was about to celebrate his 16th birthday with us when he started experiencing severe seizures from a suspected brain tumor. A troubled rescue, he gave us 15 wonderful years of unconditional love! It happened so fast. Thursday and Friday were unbearable. He was suffering so much we decided to make the call.Juanique was just incredible. I probably called her during dinner time but there was zero indication that I was disturbing her or that it was after hours. She was sweet, caring, compassionate and empathetic. She gave us all the information we needed to make a decision in a very calm and sorrowful manner.Dr. Ellis was at our house the next morning. She walked us through the process and was extremely patient, giving us as much time and privacy we needed to say our goodbyes. She made Sparky as comfortable as possible and at the end she placed him in a blanketed basket as if he was asleep. She was sweet, patient and very informative..We picked up the ashes and the paw prints a few days later in a very nice package. The total experience could not have been any better from the standpoint of a positive last memory. Sparky will always be with us and the memory of his last few moments will always be positive thanks to Gentle Pet Crossing!
Michael Kenn
Anyone who knows my wife and myself knows that our dogs are our children. They are family and when we have to let them go we want them treated with respect. We needed someone we could trust. Steele from Gentle Pet Crossing showed compassion for our loss and respect for our “baby.” We made the right decision.
kay maccoubrey
I highly recommend this service. Obviously this is very stressful and sad time in my life. The women here are compassionate and respectful. I was so glad to have them help us give Charlie the dignity she deserved at the end of her life.
Alexander Diaz
The ONLY place that answer their phone a Sunday at 8:00 pm, that says it all. 100% recommended in this super sad moment of losing our loved one. Their sanctuary brings you peace for that last goodbye, and the team is very comprehensive of the pain we were going through.
Southern Buzz
Our dog recently passed and Gentle Pet Crossing was the company we used to conduct the Aquamation Services (cremation) for him. They arrived quickly and were very professional. These two ladies that showed up at our house were very comforting and we knew he was in good hands when he left our home. They explained the process and we highly recommend this company to anyone who loves their animals as much as we love ours. You will not be disappointed. Thank you Gentle Pet Crossing for helping us through this and for thank you for what you do!
Patty
Bamboo left us on November 28th, 2020. The vet who helped bamboo cross the rainbow bridge recommended Gentle Pet Crossing for cremation. I was told they could also have his ashes scattered out in the ocean, and so that's what they did. They kept me updated and the day his ashes were scattered they called me.On May 24th, 2023, my Lilly crossed the bridge. We are currently living in Mexico, so she was cremated here. I contacted Gentle Pet Crossing and asked if I could bring her ashes to be scattered where Bamboo's are. They said yes, and we took her there in August. Today, they contacted me to let me know they were scattering her ashes. Such compassionate people and they do care about how you feel.Thank you to all of you for allowing my 2 fur babies to be together. 🙏💙🐾❤️🐾🌹
Linda Ludwig-Tisch
They provided the most amazing,gentle and compassionate end of life for our beloved golden retriever Scout. Everyone was so kind and respectful. We couldn’t have asked for anything better to send our fur baby over the rainbow bridge 🐾❤️
Pamela Harvard
I had to say goodbye to my sweet cockatiel after 24 years and 11 months. I appreciate the caring and professional way Gentle Pet Crossings staff helped prepare for our farewell. They truly understood the family bond we had, and they facilitated a beautiful crossing for my sweet Honey. I’m so thankful I met themSincerely,Honeys Mama
PRodriguez
My fur baby died a Sunday morning and I called Gentle Pet Crossing and they were so kind. They provided a serene place to say farewell to my sweet girl and allowed me space and time to choose an option that I would be best for the family. Lastly they provided a beautiful box with her paw prints and a photo. This place is stellar. Thank you for helping me get through this transition.
eileen E
It’s never easy to put down a beloved pet. I called Gentle Crossing because I wanted to go with a family owned. They went above and beyond for my Ivy. Jackie was so kind and compassionate on the phone when I called. Rachel made the whole process of helping Ivy crossover as Peaceful as it can be. She wrapped my 18-year-old puppy in her pink blanket and carried her like a baby to her SUV laid her gently on the bed like she was sleeping with her little head outside the blanket. Rachel then put a pink blanket on top of her with diva written all over it. It gave me a little chuckle. The last memory I have of Ivy is of her sleeping in her bed wrapped in pink Blankets.
Keirsten Castelluccio
Gentle pet crossing is exactly that-extremely gentle. A very comforting place to say goodbye to your fur or feather babies. The staff was kind, sympathetic and very responsive. The setting was lovely and much preferred over a clinical setting. Saying goodbye to our cat Yodi was extremely hard but they made it easier to bear. We will definitely come here again when another one of our fur babies is ready for that journey across the Rainbow Bridge.
Marnee Nichols
I am so grateful to have found Gentle Pet Crossing. Everyone was so nice and compassionate. It’s hard to have to say goodbye to a family member you love so much, but we know we have to make the best decisions for them even though it breaks our hearts. My sweet Cole was declining over the last few weeks and I didn’t want him to be in pain. I wanted him to cross over peacefully. Juanique was so nice and comforting. She got everything set up for us. Dr. Rachel was so kind and compassionate. I like that they do aquamation which is an Eco-Friendly alternative to regular cremation. Thank you Gentle Pet Crossing! You all are wonderful! :)
Fernando Plentz
I am very thankful to have come across Gentle Pet Crossing.I believe as pet parents, one of the most important things when the time to say goodbye comes, is that whoever you leave your pet with takes care of it with the same compassion and care we did.My experience with Gentle Pet Crossing was wonderful. They were very responsive with messages, once we got there they gave us as much time as we needed in order to say our goodbyes. Stephanie was so attentive and caring with us.We truly appreciate your sensitivity towards this delicate and sad moment that we had to go through.Thank all of you.
Katy Soto
We had such a great experience for an awful time we were going through. The compassion and care from the minute we reached out at 7am was just so nice. It was an unexpected passing that we were truly just grateful to have a place like Gentle Pet crossing be able to take care of our boy for us.
JoEllen Wilkey
I recently lost my cat of 20 years. I didn't know what I was going to do. My husband had found information on Gentle Pet Crossing and gave them a call. They were so amazing. They met us late at night right after he had passed. They set him up in a nice room like he was human and allowed us to see him and say our good byes. They returned him in 3 days later in a beautiful box, with his name on a gold plate, a lock of his hair and a beautiful box w/ his footprints and photo. When we arrived they had us take him and go into this sanctuary. They told us we can light a candle and put a note in the prayer box etc. It was so peaceful and comforting. I am so thankful for Gentle Pet Crossing. They helped make a sad time less stressful. It really helped w/ our grieving process. They are also affordable. It didn't break the bank and was able to give my sweet boy something special one last time.
Leanne Carter
Gentle Pet Crossing did a wonderful service to take good care of my 20-21 years old beloved cat, Cleo, whom I had to let go at home. They made everything easier for me so that way I could give myself some time to grieve over the loss. I highly recommend them and I would use this service again but not too soon when my other cats are still healthy and alive.
Javier
Called on a Sunday at 7PM and they answered right away. They came out to our home the next day. I’ve never had to do this before but it’s probably the least stressful process for your pet. Would highly recommend to anyone going through this hard process
Eileen Wolfer
So beyond blessed to have Dr. Rachel Ellis from Gentle Pet Crossing to assist us with saying a peacefully and comfortable goodbye to our fur baby Rocky. The services provided were so warm and comforting; which was much needed during this time for my husband and I. Then several days later we received a beautiful wooden carved box with his remains along with his paw print for his memory. Highly recommend to anyone who has to go through this difficult time with their beloved pet.
jackie przysinda
Gentle Pet Crossing was a blessing! My cat, Duchess passed away in a veterinary hospital and it was the worst experience of my life, cold and uncaring while charging my credit card. Thankfully, Gentle Pet Crossing took Duchess, gave her the dignity that she so deserved and gave me the opportunity to say a respectable goodbye. The aquamation was a gentle, loving process. Their facility is a beautiful, serene establishment.Owners, Jacque and Juanique were genuinely, the most caring and sensitive towards me, while I was grieving and feeling the loss. I had never lost a pet and they walked me through every step. I will always have a special place in my heart for Jacque and Juanique. They made one of the most awful days of my life, meaningful and unforgettable.Thank you both, Jackie Przysinda and Duchess
Hm M
They were nothing but amazing throughout this difficult process we went through with our dog. Our dog loved playing with water and we are environmental conscious, so when we found out about aquamarion and in-home euthanasia, we knew this was the option. The cost of both services were the same as traditional options.When I picked up the urn at their location, they gave me some time to light candles, write a note, an opportunity to have a closure.The whole process went seamless and was filled with compassion and care. I am sharing about this place with all my friends who have pets.
Amanda Gelpi
It’s hard to be grateful in such a time but gentle pet helped me through the toughest time. Very caring and respectful.
Tyler Alexander
I have needed to utilize the services at Gentle Pet Crossing twice over the past 3 months, and I could not have asked for a better team to help us through the passing and mourning of two of our boys.Gentle Pet Crossing is the kindest, most empathetic group of people I’ve ever encountered. Throughout this difficult processes, they ensure that they are in constant communication, without being pushy in any way. They are compassionate with every word, and truly help you come to terms with these traumatic events.Pricing is very reasonable for aquamation, as well as euthanasia services. Doctor Rachel was kind, compassionate, and patient with us when she came to our house for an at home euthanasia.Overall cannot express my gratitude and thanks enough to these kind people for helping us through this difficult time.Thank you so much for all you’ve done for us, and so many others.
Cookie Romeo
I have been thankful for the many loving animals in my life . Yesterday evening we had to say goodbye to our 18 year old rag doll cat “Mister”Dr Rachel was incredible and made our loss so much more bearable and peaceful. We are still broken hearted but the time and compassion she gave us to say goodbye is beyond words. We cannot thank her enough. My other cat that will run and hide from any stranger that comes to the house, immediately greeted her and stayed present. This is rare and indicates a true loving soul to all creatures. This service allowed our Mister to pass in peace surrounded by love . Dr. Rachel made this life devastating event bearable. She gave us all the space privacy and time needed to say goodbye.
Sharon Covert
There truly are no words to describe how amazing our experience with Gentle Pet Crossing was. They are very professional, patient and most importantly, compassionate and respectful. Our dog Gunner was treated with more respect and compassion than some people treat humans. I honestly cannot describe how greatful we are for everything they did and the service they provide. I thank God everyday for them and the peace they brought us during a very heart breaking time. If I could leave 100 stars, I absolutely would! Highly recommended and will definitely use them again in the future!
Steve Goldberg
We cannot recommend Gentle Pet Crossing highly enough. From moment one, Jacque, Juanique and Stephanie were warm and comforting. We could not have asked for a more loving and compassionate experience to send our loving Grover off. Dr Lana was kind, sensitive and loving. They were absolutely the best during such a difficult time. You needn’t look any further, as you couldn’t possibly find better than Gentle Pet Crossing.
Leslie SIeron
I cannot say enough great things about this place. These people are truly AMAZING. We lost our shih tzu of 12 years. It was amazing the service and compassion these people have.Thank you!
lisa benito
Beautiful experience with Gentle Pet Crossing. They handled our boy with so much care and Steele did a great job in making us and our boy feel a little better and more comfortable. Very grateful that we came across aquamation. Thank you Gentle Pet and thank you Steele!
M Smithy
There are not enough words to express our gratitude in our families grieving moment. GC allowed us the solace that we needed to ensure our fur baby was in great hands, from the pick up to his the final stage. I wouldn’t trust anyone else, they went over and beyond to accommodate my schedule and was ever so patient with me. We thank you from the depths of our souls knowing our Diesel was well cared for even till the very end, the packaging from the urn to the his paw print was everything to us, you won’t regret having GC in your time of comfort and need.
Richard Dibello
Thank you for doing a great job with Isabelle. My dog was with me for 13 years and meant the world to me. You made the process of getting her ashes, paw print and hair easy during this difficult time. All of your kindness, compassion and great work are deeply appreciated. Thank you.Richard
Shree Landress
I highly recommend gentle passing for all your fur babies knees. They were respectful and were understanding of the pain that we were going through.Thank you for the understanding of everything we were going through in the nature of the brokennessI couldn’t ask for a better memorial for My fur baby
Lisa Hendriks
We are so blessed that in our darkest hour God sent us angels. They held our beloved Reina (and us) in the most gentle, sweet, and respectful way. From the first phone call and throughout the process each and everyone was so very attentive and compassionate. As this was the last loving act we were able to do for her, it was also the most difficult. I am eternally grateful to have had you walk with us. ❤️
Madison Davis
This was the most amazing pet cremation service. We were out of town when a house sitter found our Bear “asleep” so looking online I found Gentle Pet Crossing. They came and picked him up from the house on a Saturday they carried him out so respectfully. They then provided us with one last paw print and some hair which was such an amazing keepsake we truly appreciate. Of course you never want anyone to have to use this service but if you do they are so amazing.
kay maccoubrey
I highly recommend this service. Obviously this is very stressful and sad time in my life. The women here are compassionate and respectful. I was so glad to have them help us give Charlie the dignity she deserved at the end of her life.
Alexander Diaz
The ONLY place that answer their phone a Sunday at 8:00 pm, that says it all. 100% recommended in this super sad moment of losing our loved one. Their sanctuary brings you peace for that last goodbye, and the team is very comprehensive of the pain we were going through.
Southern Buzz
Our dog recently passed and Gentle Pet Crossing was the company we used to conduct the Aquamation Services (cremation) for him. They arrived quickly and were very professional. These two ladies that showed up at our house were very comforting and we knew he was in good hands when he left our home. They explained the process and we highly recommend this company to anyone who loves their animals as much as we love ours. You will not be disappointed. Thank you Gentle Pet Crossing for helping us through this and for thank you for what you do!
Patty
Bamboo left us on November 28th, 2020. The vet who helped bamboo cross the rainbow bridge recommended Gentle Pet Crossing for cremation. I was told they could also have his ashes scattered out in the ocean, and so that's what they did. They kept me updated and the day his ashes were scattered they called me.On May 24th, 2023, my Lilly crossed the bridge. We are currently living in Mexico, so she was cremated here. I contacted Gentle Pet Crossing and asked if I could bring her ashes to be scattered where Bamboo's are. They said yes, and we took her there in August. Today, they contacted me to let me know they were scattering her ashes. Such compassionate people and they do care about how you feel.Thank you to all of you for allowing my 2 fur babies to be together. 🙏💙🐾❤️🐾🌹
Linda Ludwig-Tisch
They provided the most amazing,gentle and compassionate end of life for our beloved golden retriever Scout. Everyone was so kind and respectful. We couldn’t have asked for anything better to send our fur baby over the rainbow bridge 🐾❤️
Pamela Harvard
I had to say goodbye to my sweet cockatiel after 24 years and 11 months. I appreciate the caring and professional way Gentle Pet Crossings staff helped prepare for our farewell. They truly understood the family bond we had, and they facilitated a beautiful crossing for my sweet Honey. I’m so thankful I met themSincerely,Honeys Mama
PRodriguez
My fur baby died a Sunday morning and I called Gentle Pet Crossing and they were so kind. They provided a serene place to say farewell to my sweet girl and allowed me space and time to choose an option that I would be best for the family. Lastly they provided a beautiful box with her paw prints and a photo. This place is stellar. Thank you for helping me get through this transition.
eileen E
It’s never easy to put down a beloved pet. I called Gentle Crossing because I wanted to go with a family owned. They went above and beyond for my Ivy. Jackie was so kind and compassionate on the phone when I called. Rachel made the whole process of helping Ivy crossover as Peaceful as it can be. She wrapped my 18-year-old puppy in her pink blanket and carried her like a baby to her SUV laid her gently on the bed like she was sleeping with her little head outside the blanket. Rachel then put a pink blanket on top of her with diva written all over it. It gave me a little chuckle. The last memory I have of Ivy is of her sleeping in her bed wrapped in pink Blankets.
Keirsten Castelluccio
Gentle pet crossing is exactly that-extremely gentle. A very comforting place to say goodbye to your fur or feather babies. The staff was kind, sympathetic and very responsive. The setting was lovely and much preferred over a clinical setting. Saying goodbye to our cat Yodi was extremely hard but they made it easier to bear. We will definitely come here again when another one of our fur babies is ready for that journey across the Rainbow Bridge.
Marnee Nichols
I am so grateful to have found Gentle Pet Crossing. Everyone was so nice and compassionate. It’s hard to have to say goodbye to a family member you love so much, but we know we have to make the best decisions for them even though it breaks our hearts. My sweet Cole was declining over the last few weeks and I didn’t want him to be in pain. I wanted him to cross over peacefully. Juanique was so nice and comforting. She got everything set up for us. Dr. Rachel was so kind and compassionate. I like that they do aquamation which is an Eco-Friendly alternative to regular cremation. Thank you Gentle Pet Crossing! You all are wonderful! :)
Diane Edgley
After being turned down for an immediate appt by my vet to put my 14 y/o dog down, I called Gentle Pet. The Dr was at my home within hours. She was so caring and gave me all the time I needed to say goodbye. The process was so seamless. She didn’t feel a thing. I highly recommend this company during this difficult time.
Kristal
I am so glad I found “Gentle Pet Crossing” on Google. As soon as I called, I knew that I had the right place. My Libby died in my arms at 6:30am, I had no idea what to do, she was a big dog. I made the call around 7:45 and by 8:30 they were at my home to help. When I went to pick up her remains, they let me lite a candle and say a prayer. The box and little glass jar were beautiful. Thank you for your kindness and compassion 🙏🏼
Linda WEISSMAN
When it was time for me to say goodbye to my little boy Rhett I found Gentle Pet Crossing and decided to use their services. Everyone made this experience just a little easier for me. It is a very very difficult decision to make and a heart-wrenching experience to go through but I was pleased with how professional and compassionate the experience was. I hope to not have to go through this again for a number of more years but will absolutely use them again.
leah gensman
I am so grateful for the experience gentle pet crossing provided for me during this heartbreaking time of loosing my life long friend. The space is very tranquil and serene and you can tell they really care about your pet and the final moments with them. So much compassion, it made one of the worst experiences into a calming and peaceful goodbye. Thank you guys for being available and so gracious. 🙏
Amie Gamble
We lost our little Nikki in the early morning hour's and of course we were devastated. We reached out to Gentle Pet Crossing and they were so comforting and helpful in our time of loss. They came to us to pick up our beloved one and talked with us and made us feel safe with them. The process is gentle and we liked that too. Really an amazing set of ladies to work with. Huge thank you to Jackie!!
dale puglese
Called the service early Sunday morning, answered immediately, and gently picked up my large dog within 2 hours, pleasant clean and compassionate. The ashes were ready in 2 days, the box is beautifully made, the paw print mold is perfect. The show room was very pretty and comfortable. Staff wonderful, highly recommend
Christine Jeffreys
Rachel came to my neighbor's home today to help his beloved cat Sweetie cross the rainbow bridge ... it was time and a very difficult decision for him to say the least. Sweetie has been failing for weeks now (she was almost 19 years old). I am the aunt who stayed with Sweetie and took care of her whenever her daddy was out of town. Rachel was quick, thorough and caring and allowed Mike to hold Sweetie as the final injection was administered which he so appreciated. We had a small funeral for Sweetie after and she is now at peace resting in her favorite garden spot where we can visit her whenever we wish. Thank you Rachel ... she was ready and you were very kind.
Micaela V
We were very fortunate to find Gentle Pet Crossing. Everyone was extremely caring and compassionate. They went above and beyond to comfort us during this hard time in our lives, and helped us through the process of saying goodbye to our sweet cat. Thank you so much for everything.
Brandi Brown
Such amazing people that work here. Dr. Rachel and Stacey came to my house and were very professional yet gentle and kind. You could feel they were truly sorry for your loss and help you through the process. I received my beloved Damien's remains in a beautiful wooden box with a plaque with his name engraved in it. I received his paw print and a vial of his hair. Perfect memories for a loved one who is no longer with us.
Greg Bates
When deciding something so tough it is good to know there are people that are patient and understanding. Bailey hated to go into the vets office. Full on anxiety. Her last visit was because she was short of breath. X ray showed tumors all over her lungs. We brought her home and pondered the inevitable. The vet came to our home. My son had questions and she explained the process and assured him that she would be at peace. Great humans at a terrible time for us.
Cookie Romeo
I have been thankful for the many loving animals in my life . Yesterday evening we had to say goodbye to our 18 year old rag doll cat “Mister”Dr Rachel was incredible and made our loss so much more bearable and peaceful. We are still broken hearted but the time and compassion she gave us to say goodbye is beyond words. We cannot thank her enough. My other cat that will run and hide from any stranger that comes to the house, immediately greeted her and stayed present. This is rare and indicates a true loving soul to all creatures. This service allowed our Mister to pass in peace surrounded by love . Dr. Rachel made this life devastating event bearable. She gave us all the space privacy and time needed to say goodbye.
Sharon Covert
There truly are no words to describe how amazing our experience with Gentle Pet Crossing was. They are very professional, patient and most importantly, compassionate and respectful. Our dog Gunner was treated with more respect and compassion than some people treat humans. I honestly cannot describe how greatful we are for everything they did and the service they provide. I thank God everyday for them and the peace they brought us during a very heart breaking time. If I could leave 100 stars, I absolutely would! Highly recommended and will definitely use them again in the future!
Steve Goldberg
We cannot recommend Gentle Pet Crossing highly enough. From moment one, Jacque, Juanique and Stephanie were warm and comforting. We could not have asked for a more loving and compassionate experience to send our loving Grover off. Dr Lana was kind, sensitive and loving. They were absolutely the best during such a difficult time. You needn’t look any further, as you couldn’t possibly find better than Gentle Pet Crossing.
Leslie SIeron
I cannot say enough great things about this place. These people are truly AMAZING. We lost our shih tzu of 12 years. It was amazing the service and compassion these people have.Thank you!
lisa benito
Beautiful experience with Gentle Pet Crossing. They handled our boy with so much care and Steele did a great job in making us and our boy feel a little better and more comfortable. Very grateful that we came across aquamation. Thank you Gentle Pet and thank you Steele!
M Smithy
There are not enough words to express our gratitude in our families grieving moment. GC allowed us the solace that we needed to ensure our fur baby was in great hands, from the pick up to his the final stage. I wouldn’t trust anyone else, they went over and beyond to accommodate my schedule and was ever so patient with me. We thank you from the depths of our souls knowing our Diesel was well cared for even till the very end, the packaging from the urn to the his paw print was everything to us, you won’t regret having GC in your time of comfort and need.
Richard Dibello
Thank you for doing a great job with Isabelle. My dog was with me for 13 years and meant the world to me. You made the process of getting her ashes, paw print and hair easy during this difficult time. All of your kindness, compassion and great work are deeply appreciated. Thank you.Richard
Shree Landress
I highly recommend gentle passing for all your fur babies knees. They were respectful and were understanding of the pain that we were going through.Thank you for the understanding of everything we were going through in the nature of the brokennessI couldn’t ask for a better memorial for My fur baby
Lisa Hendriks
We are so blessed that in our darkest hour God sent us angels. They held our beloved Reina (and us) in the most gentle, sweet, and respectful way. From the first phone call and throughout the process each and everyone was so very attentive and compassionate. As this was the last loving act we were able to do for her, it was also the most difficult. I am eternally grateful to have had you walk with us. ❤️
Madison Davis
This was the most amazing pet cremation service. We were out of town when a house sitter found our Bear “asleep” so looking online I found Gentle Pet Crossing. They came and picked him up from the house on a Saturday they carried him out so respectfully. They then provided us with one last paw print and some hair which was such an amazing keepsake we truly appreciate. Of course you never want anyone to have to use this service but if you do they are so amazing.
Doreen Singer
I can not express how grateful our family was to have Gentle Pet Crossing assist us through the loss of our beloved cat recently. They demonstrated true professionalism and went above and beyond with customer service. Our family was comforted knowing the arrangements for a veterinarian (who was so thoughtful & caring-we can not thank this person enough) were being handled to come to the house instead of having to take our senior cat in a carrier, which he hated, to go to the vet. Gentle Pet Crossing also provided pick up service (certainly made for less stress on us). The process was a positive experience during such a sad time. Truly grateful this service was there for each step in the process. Thank you Juanique and Jacque!
Jessica Klein
Definitely one of the hardest decisions I've ever made in my life. They were very respectful during the process, and I felt at peace leaving my best friend in their care after he was gone.
Yari Rosario
Thank you for being so kind with our Princess Cookie, we are very grateful we found your peaceful space and helped us with the process with so much love, calm and passion…
Ann Diamond
I want everyone to know that the people at Gentle Pet Crossing are the kindest and most compassionate people. They made this experience so much easier than I ever thought it could be. If you find yourself in the sad situation of having to say goodbye to your pet call them. They are amazing.
chris bedy
I contacted Gentle Pet Crossing on July 24 2021 to help with my 12 1/2 yr old Doberman names Cody. I am sorry that I do not remember the two wonderful ladies names that came to my house. These angels were so sweet and compassionate. This was not an easy thing to me to do since my Cody was everything to me. The ladies did all they could to explain everything that was going to be done and the process. I want to thank them from the bottom of my heart. This was devastating to me and I'm so sorry it has taken me 4 month to thank you.You all are absolutely the best. Many thanks
Carlos Sampedro
Gentle Pet Crossing made the whole euthanasia process smoother and more comfortable to us, and most importantly to our sweet little nugget. Their sanctuary gives you a true sense of peace and tranquility. Their aquamation service is outstanding. Knowing you are helping our planet by leaving less of a footprint in it is priceless.Always grateful to Jackie for delivering with compassion and empathy in such a short notice.
David and Rachel Zdzieba
After our beloved 15-year-old dog passed, we reached out to Gentle Crossing to figure out our next steps. The staff there was very kind and sympathetic as we went through the process. They were patient with us and made a very difficult day much easier than it might’ve been. We are very grateful for their compassion and communication and would recommend them to anyone who looking to use their services.
Jackie Garetano
I thank Gentle Pet Crossing for helping my baby go peaceful in the living environment of my home. Our doctor was kind and loving to our boy. We received terrible news that he had to be euthanasized the same day or he could go painfully. The rescue Champ was with panicked trying to fins someone who could help us do it at his home instead of a cold hospital room and Gentle Pet Crossing more then delivered. They made it so much easier for me to let go. Thank you so so much for treating my boy with all the dignity and love he deserves at the end of his short, but love filled life.
Donailys Ramirez
There are no words to express how thankful I am for these beautiful souls. When you are going through a hard time in your life, having somebody that understands and cares for you and your beloved one really matters and impacts your very painful experience into a positive one. One day the pain will ease, the tears will come less and all you remember will be those kind gestures from the people you didn't even know you needed. They went above and beyond to get my Miko to me in time. I was moving out of state when she passed and they were able to get her to me so we could take her home with us. All I can say is thank you and please, please do not stop what you do because of people like you, people like me are able to heal a little faster.Dona, Dani and Miko.
Janice Sudak
We chose Gentle Pet Crossing to euthanize our beloved dog Scooter. We adopted Scooter 16 years ago, and, at 17 1/2, realized he was sadly at the end of his life. Dr. Rachel Ellis, the veterinarian from Gentle Pet Crossing, arrived at our home at the appointed time, listened to our history with Scooter, and his struggles in the last few days. She concurred that Scooter was ready, and described to us what her procedure would be during the euthanasia process, what we could expect Scooter’s reactions would be, and reassured us that he would feel no pain or discomfort. After the procedure was over, she placed Scooter in a basket, covered his body with a blanket, and gave us as much time as we needed to be with him. As sad and difficult as the experience was, it was equally as beautiful and peaceful. I was contacted five days later that Scooter’s remains were ready, and picked them up; Juanique met with me, and I went into their beautiful sanctuary with his remains, and felt the care, peace, and serenity that is so important at such a fragile time. Again, our thanks to Dr. Ellis, Juanique, and Jacque for providing this loving service to our beloved Scooter.With our deepest gratitude, Janice Sudak & Diane Valentini
Diane Edgley
After being turned down for an immediate appt by my vet to put my 14 y/o dog down, I called Gentle Pet. The Dr was at my home within hours. She was so caring and gave me all the time I needed to say goodbye. The process was so seamless. She didn’t feel a thing. I highly recommend this company during this difficult time.
Kristal
I am so glad I found “Gentle Pet Crossing” on Google. As soon as I called, I knew that I had the right place. My Libby died in my arms at 6:30am, I had no idea what to do, she was a big dog. I made the call around 7:45 and by 8:30 they were at my home to help. When I went to pick up her remains, they let me lite a candle and say a prayer. The box and little glass jar were beautiful. Thank you for your kindness and compassion 🙏🏼
Linda WEISSMAN
When it was time for me to say goodbye to my little boy Rhett I found Gentle Pet Crossing and decided to use their services. Everyone made this experience just a little easier for me. It is a very very difficult decision to make and a heart-wrenching experience to go through but I was pleased with how professional and compassionate the experience was. I hope to not have to go through this again for a number of more years but will absolutely use them again.
leah gensman
I am so grateful for the experience gentle pet crossing provided for me during this heartbreaking time of loosing my life long friend. The space is very tranquil and serene and you can tell they really care about your pet and the final moments with them. So much compassion, it made one of the worst experiences into a calming and peaceful goodbye. Thank you guys for being available and so gracious. 🙏
Amie Gamble
We lost our little Nikki in the early morning hour's and of course we were devastated. We reached out to Gentle Pet Crossing and they were so comforting and helpful in our time of loss. They came to us to pick up our beloved one and talked with us and made us feel safe with them. The process is gentle and we liked that too. Really an amazing set of ladies to work with. Huge thank you to Jackie!!
dale puglese
Called the service early Sunday morning, answered immediately, and gently picked up my large dog within 2 hours, pleasant clean and compassionate. The ashes were ready in 2 days, the box is beautifully made, the paw print mold is perfect. The show room was very pretty and comfortable. Staff wonderful, highly recommend
Christine Jeffreys
Rachel came to my neighbor's home today to help his beloved cat Sweetie cross the rainbow bridge ... it was time and a very difficult decision for him to say the least. Sweetie has been failing for weeks now (she was almost 19 years old). I am the aunt who stayed with Sweetie and took care of her whenever her daddy was out of town. Rachel was quick, thorough and caring and allowed Mike to hold Sweetie as the final injection was administered which he so appreciated. We had a small funeral for Sweetie after and she is now at peace resting in her favorite garden spot where we can visit her whenever we wish. Thank you Rachel ... she was ready and you were very kind.
Micaela V
We were very fortunate to find Gentle Pet Crossing. Everyone was extremely caring and compassionate. They went above and beyond to comfort us during this hard time in our lives, and helped us through the process of saying goodbye to our sweet cat. Thank you so much for everything.
Brandi Brown
Such amazing people that work here. Dr. Rachel and Stacey came to my house and were very professional yet gentle and kind. You could feel they were truly sorry for your loss and help you through the process. I received my beloved Damien's remains in a beautiful wooden box with a plaque with his name engraved in it. I received his paw print and a vial of his hair. Perfect memories for a loved one who is no longer with us.
Greg Bates
When deciding something so tough it is good to know there are people that are patient and understanding. Bailey hated to go into the vets office. Full on anxiety. Her last visit was because she was short of breath. X ray showed tumors all over her lungs. We brought her home and pondered the inevitable. The vet came to our home. My son had questions and she explained the process and assured him that she would be at peace. Great humans at a terrible time for us.
Ron Kuehner
Gentle Pet Crossing has been Heaven sent to our family. We lost our sweet boy, Benji, after 18 beautiful years . The day he passed we met Juanique so she could receive him. The second we walked in we felt at peace . It is true like the reviews say. It’s peaceful and serene . He’s an extension of our family. His loss was devastating ! She was loving and compassionate to us and most importantly to Benji. I’ll forever be grateful to Juanique at Gentle Pet Crossing. Highly recommend them if you lose a member of your fur family .
Christine Ketterle
Our family was so blessed to find Gentle Pet Crossing! During a difficult time the gave us a beautiful peaceful way to say goodbye to our Emma ! 14 years of love and devotion! Can not thank them enough for their compassion & kindness ♥️
Bob Lev
Our parrot lived 26 happy years with us, more as a family member than a pet. Losing her was a trauma and huge emotional experience. The staff of "Gentle Pet Crossing" in Lake Worth was compassionate and comforting during our time of grief. They are exceptional people who really care.
Lynne Myers
During an emotional and difficult time, these women were so compassionate and empathetic. They were extremely professional in their communications with my vet as well. I love this eco friendly cremation service, and they offer many choices of memorials. My favorite is the paw print with the photo above it; best keepsake! I highly recommend Gentle Pet Crossing.
Kaelyn Rosales
Gentle Pet Crossing was wonderful to my family and I after the loss of our beloved "Princess". Their team was professional, caring and kind. We cannot thank them enough for the comfort and peace that they provided our family during this difficult time.
c z
Very grateful for this place, Very compassionate and were very gentle with my pup. Once I received her back everything looked beautiful
Mel Gab
Strongly recommend “Gentle pet crossing” to cremate your beloved pet. They were very friendly and very compassionate for my loss of my teddy bear hamster. Prices are very reasonable! And great customer service. I will definitely refer them to anyone who needs a cremation for there pet in the future.
Stephanie Bell
Stephanie was very kind and understanding very caring and most accommodating and very helpful in finding a vet to come out on Friday after Thanksgiving and was able to find a vet (who was awesome, made Flora and is very comfortable allowed mg time with her and explained everything as she was doing the process - I wish I could remember her name) I highly recommend this company and when the time comes for my other dog I will be calling them. Thank you so much for being kind and passionate
beth havens
I was so thankful to the group at gentle pet crossing. Anyone with a pet knows we have to face this point in our pet's life. Once for them, multiple times for us, but it never gets easier. I think the compassion was what helped me over this hurdle the most. These animals aren't their pets, they have no connection or bond, but they treat them as if they did. My Millie is gone, her sister is with me, and I know, there will be a day I will need them again when her sister will need the same help. Thank you for everything.
Douglas Romero
The most caring and compassionate people, can not say enough good things. They were there and willing to do anything to help ease the pain of our lost. They picked up my baby girl and took care of everything for us. Called to check in on us , very informative about the process. Highly recommended..
Doreen Singer
I can not express how grateful our family was to have Gentle Pet Crossing assist us through the loss of our beloved cat recently. They demonstrated true professionalism and went above and beyond with customer service. Our family was comforted knowing the arrangements for a veterinarian (who was so thoughtful & caring-we can not thank this person enough) were being handled to come to the house instead of having to take our senior cat in a carrier, which he hated, to go to the vet. Gentle Pet Crossing also provided pick up service (certainly made for less stress on us). The process was a positive experience during such a sad time. Truly grateful this service was there for each step in the process. Thank you Juanique and Jacque!
Jessica Klein
Definitely one of the hardest decisions I've ever made in my life. They were very respectful during the process, and I felt at peace leaving my best friend in their care after he was gone.
Yari Rosario
Thank you for being so kind with our Princess Cookie, we are very grateful we found your peaceful space and helped us with the process with so much love, calm and passion…
Ann Diamond
I want everyone to know that the people at Gentle Pet Crossing are the kindest and most compassionate people. They made this experience so much easier than I ever thought it could be. If you find yourself in the sad situation of having to say goodbye to your pet call them. They are amazing.
chris bedy
I contacted Gentle Pet Crossing on July 24 2021 to help with my 12 1/2 yr old Doberman names Cody. I am sorry that I do not remember the two wonderful ladies names that came to my house. These angels were so sweet and compassionate. This was not an easy thing to me to do since my Cody was everything to me. The ladies did all they could to explain everything that was going to be done and the process. I want to thank them from the bottom of my heart. This was devastating to me and I'm so sorry it has taken me 4 month to thank you.You all are absolutely the best. Many thanks
Carlos Sampedro
Gentle Pet Crossing made the whole euthanasia process smoother and more comfortable to us, and most importantly to our sweet little nugget. Their sanctuary gives you a true sense of peace and tranquility. Their aquamation service is outstanding. Knowing you are helping our planet by leaving less of a footprint in it is priceless.Always grateful to Jackie for delivering with compassion and empathy in such a short notice.
David and Rachel Zdzieba
After our beloved 15-year-old dog passed, we reached out to Gentle Crossing to figure out our next steps. The staff there was very kind and sympathetic as we went through the process. They were patient with us and made a very difficult day much easier than it might’ve been. We are very grateful for their compassion and communication and would recommend them to anyone who looking to use their services.
Jackie Garetano
I thank Gentle Pet Crossing for helping my baby go peaceful in the living environment of my home. Our doctor was kind and loving to our boy. We received terrible news that he had to be euthanasized the same day or he could go painfully. The rescue Champ was with panicked trying to fins someone who could help us do it at his home instead of a cold hospital room and Gentle Pet Crossing more then delivered. They made it so much easier for me to let go. Thank you so so much for treating my boy with all the dignity and love he deserves at the end of his short, but love filled life.
Donailys Ramirez
There are no words to express how thankful I am for these beautiful souls. When you are going through a hard time in your life, having somebody that understands and cares for you and your beloved one really matters and impacts your very painful experience into a positive one. One day the pain will ease, the tears will come less and all you remember will be those kind gestures from the people you didn't even know you needed. They went above and beyond to get my Miko to me in time. I was moving out of state when she passed and they were able to get her to me so we could take her home with us. All I can say is thank you and please, please do not stop what you do because of people like you, people like me are able to heal a little faster.Dona, Dani and Miko.
Janice Sudak
We chose Gentle Pet Crossing to euthanize our beloved dog Scooter. We adopted Scooter 16 years ago, and, at 17 1/2, realized he was sadly at the end of his life. Dr. Rachel Ellis, the veterinarian from Gentle Pet Crossing, arrived at our home at the appointed time, listened to our history with Scooter, and his struggles in the last few days. She concurred that Scooter was ready, and described to us what her procedure would be during the euthanasia process, what we could expect Scooter’s reactions would be, and reassured us that he would feel no pain or discomfort. After the procedure was over, she placed Scooter in a basket, covered his body with a blanket, and gave us as much time as we needed to be with him. As sad and difficult as the experience was, it was equally as beautiful and peaceful. I was contacted five days later that Scooter’s remains were ready, and picked them up; Juanique met with me, and I went into their beautiful sanctuary with his remains, and felt the care, peace, and serenity that is so important at such a fragile time. Again, our thanks to Dr. Ellis, Juanique, and Jacque for providing this loving service to our beloved Scooter.With our deepest gratitude, Janice Sudak & Diane Valentini
sheri bennis
If you are looking for a place that is calming, kind and very attentive. With a wonderful staff to help you let go of your fur baby, PLEASE look no further!!! From every phone call to the last moments with my boy this place was the great. If you choose to go there the place is very serene. Everything is well explained and everyone is very compassionate. As it was the hardest thing I ever went through, I felt at ease knowing the care I was getting there. So glad I chose this place!
Krystal Garcia
I cannot thank this place enough for helping us cross our Lucy over the rainbow bridge. The sanctuary is extremely calm and the doctor was super gentle with our baby. Lucy went with no pain or discomfort and we sincerely thank Gentle Pet Crossing for making it possible. ❤️❤️❤️
Suzy Mancheski
At a devastating time, Jacque was kind, compassionate and professional. I wish I could give ten stars for their service. It’s a time no one wants to think about but I highly recommend Gentle Pet Crossing to ease the process. I had my Rocky for 16 1/2 years and now I have memories of him and the beautiful pieces to keep him here forever. I can’t thank them enough.
Ellen Davis
These people were amazing! In my saddest moment they came in and put my broken heart at ease. When I picked up my sweet baby after aquamation I received her in a beautiful carved box accompanied by a pawprint frame and a clipping of her hair. And the poem…had me in tears for two hours. They are so kind and sympathetic. I don’t wish this on anyone but if you face it, I strongly recommend them.
Myrna Grater
There are not enough words to describe, how grateful I am for everything they did for me and my Benji. My Benji passed on December 4th (Saturday). I called them and told them where he was and they literally rushed to pick him up before my Veterinarian's office closed.They are incredibly kind and compassionate. I felt good knowing that such wonderful people were going to take care of my Benji. When I picked up his remains, I was blown away by how beautiful everything was. I would call them again in a heartbeat.The world is harsh and losing a member of your family 2 legs or 4, is painful and sad. So, to be treated with such compassion and respect, is not as common as it should be. It's easy to tell that they truly care about what they do and respect the heart ache of losing your fur baby.
Rachele B
I am looking for end of life options because one of my four hedgehogs is getting old and starting to show signs of age. From the second I walked into Gentle Pet Crossing, I knew I was going to choose this place for my hog. I was immediately blown away and transferred to a place of peace and tranquility just by walking in. This place is nothing short of stunningly beautiful, and made me feel right at ease. The atmosphere features a very “home-y” feel, with wooden floors, a mirror-tiled ceiling, lots of live potted plants, as well as large murals of live plants on the walls to bring lots of uplifting, good energy and a very comforting, refreshing feel which everyone who enters can’t help but feel. Just the decor makes this place nothing short of a sanctuary, but to top it off, the owners Juanique and Jacque are two of the most compassionate, nurturing, empathetic and sympathetic people I have ever met in my life. I instantly felt at ease with the tenderness in their voices, and they made me feel very comfortable, and answered all of my questions with kindness and humbleness. They assured me that my pet would be taken care of with the utmost dignity and compassion. The french doors that separate the sanctuary-like space they give you to say goodbye to your pet in its transition , the light soothing music in the background as well as the airy feel of the entire place, makes this place simply THE BEST choice for anyone looking for in home or in their sanctuary euthanasia and afterlife care for your pet. This place offers water instead of fire which allows you to get more remains back, and is more gentle on your pet and healthier for the environment. Juanique and Jacque, the owners, give you SO MANY different choices of urns and keepsakes for the most reasonable prices, and walk you through the entire process making you feel comfortable, and making sure all my questions were answered, as well as sympathize with you every step of the way. These two women show compassion with every word they speak, are tender-hearted, warm and caring, and you won’t find this level of professionalism, compassion and dignity for your fur baby anywhere else! I wouldn’t trust anyone else other than Gentle Pet Crossing to handle my babies end of life transition!
Ira Warshaw
After almost 17 years, our little Elliott crossed the Rainbow Bridge, peacefully in our arms last Friday, at 5am. I contacted Gentle Pet Crossing and called back promptly, and met me early, taking loving care of Elliott's remains. I picked up his urn today and was encouraged to write something on one of the plant leaves outside.This is a loving place to take care of your deceased pets.
Chip Guthrie
Although we have not used Gentle Pet Crossings Aquamation Services yet, our company did the Plumbing and we know the family that owns it from our local community. We feel that they have created an especially peaceful and calming atmosphere with state of the art Aquamation technology which does not add to greenhouse gasses like traditional cremation. What a nice transition for your cherished pet.
Karen Alexander
My handsome kitty,Greyyybpassed away very suddenly at home. I was distraught but mustered the courage to call Gentle Crossing and I got Jacque on the phone! I didn’t have it together but she did and her voice and words were soothing and of great comfort! I knew she would take care of Greyyy and she did! She picked him up and she was wonderful! I felt better in-spite of such a great loss ... She brought him back to us in the most beautiful way. His ashes were in a beautiful wooden box, that came with his name engraved in gold. A cutting of his fur was in a cute little glass container and the paw prints were placed in a beautiful wooden box with a glass top and there was an attached picture frame which contained his photo. I cried because Greyyy received such royal treatment (and it wasn’t expected ) It’s all wonderful and I will have him forever in our home.Thank You Jacque! Thank you Gentle Pet Crossing!
genevieve Reader
We had an absolutely amazing experience. I would highly recommend. Our pet passed Sunday morning in our home. With in an hour of calling them they were at our door to come get her. Her remains were ready by Wednesday and they did a beautiful job from the box to the paw print. Super kind and comforting during such a hard time for us.
Ron Kuehner
Gentle Pet Crossing has been Heaven sent to our family. We lost our sweet boy, Benji, after 18 beautiful years . The day he passed we met Juanique so she could receive him. The second we walked in we felt at peace . It is true like the reviews say. It’s peaceful and serene . He’s an extension of our family. His loss was devastating ! She was loving and compassionate to us and most importantly to Benji. I’ll forever be grateful to Juanique at Gentle Pet Crossing. Highly recommend them if you lose a member of your fur family .
Christine Ketterle
Our family was so blessed to find Gentle Pet Crossing! During a difficult time the gave us a beautiful peaceful way to say goodbye to our Emma ! 14 years of love and devotion! Can not thank them enough for their compassion & kindness ♥️
Bob Lev
Our parrot lived 26 happy years with us, more as a family member than a pet. Losing her was a trauma and huge emotional experience. The staff of "Gentle Pet Crossing" in Lake Worth was compassionate and comforting during our time of grief. They are exceptional people who really care.
Lynne Myers
During an emotional and difficult time, these women were so compassionate and empathetic. They were extremely professional in their communications with my vet as well. I love this eco friendly cremation service, and they offer many choices of memorials. My favorite is the paw print with the photo above it; best keepsake! I highly recommend Gentle Pet Crossing.
Kaelyn Rosales
Gentle Pet Crossing was wonderful to my family and I after the loss of our beloved "Princess". Their team was professional, caring and kind. We cannot thank them enough for the comfort and peace that they provided our family during this difficult time.
c z
Very grateful for this place, Very compassionate and were very gentle with my pup. Once I received her back everything looked beautiful
Mel Gab
Strongly recommend “Gentle pet crossing” to cremate your beloved pet. They were very friendly and very compassionate for my loss of my teddy bear hamster. Prices are very reasonable! And great customer service. I will definitely refer them to anyone who needs a cremation for there pet in the future.
Stephanie Bell
Stephanie was very kind and understanding very caring and most accommodating and very helpful in finding a vet to come out on Friday after Thanksgiving and was able to find a vet (who was awesome, made Flora and is very comfortable allowed mg time with her and explained everything as she was doing the process - I wish I could remember her name) I highly recommend this company and when the time comes for my other dog I will be calling them. Thank you so much for being kind and passionate
beth havens
I was so thankful to the group at gentle pet crossing. Anyone with a pet knows we have to face this point in our pet's life. Once for them, multiple times for us, but it never gets easier. I think the compassion was what helped me over this hurdle the most. These animals aren't their pets, they have no connection or bond, but they treat them as if they did. My Millie is gone, her sister is with me, and I know, there will be a day I will need them again when her sister will need the same help. Thank you for everything.
Douglas Romero
The most caring and compassionate people, can not say enough good things. They were there and willing to do anything to help ease the pain of our lost. They picked up my baby girl and took care of everything for us. Called to check in on us , very informative about the process. Highly recommended..
Ann Gibson
On March 16 my Corgi Simon very unexpectedly crossed over the Rainbow Bridge, in my house early in the morning. My husband was away for work, and my car was being repaired so being without a vehicle, I was so thankful Juanique could come to my house and pick up our little boy. I'd called our vet Dr Archie Kleopfer that morning asking for a referral. Juanique was so sweet and compassionate. I didn't realize until later, Gentle Pet uses aquamation - water instead of fire for the cremation process. I love it. It's what I would choose for myself. Gentle Pet deserves 6 stars!
Rhonda Rivera
Amazing! Thank you so much Dr.Lugo and her assistant for making this process so peaceful and kind. In a moment so difficult for me and my family. Their compassion and love for animals helped us. We felt at peace seeing our fur baby being treated with so much love before resting.. Than you once again from my heart..
Susan Stone
With a sincere Heart I would like to Thank Dr.Rachel.The owners of Gental Pet Crossings Juanique and Jacky for there empathy and compassion at such a difficult and devastating time of making the decision to help my best friend Sebastian for 15 years to no longer suffer. They all care and make the process easier to go through assuring you that your doing the best thing for your Best Friend Thank You girls for your kind Hearts getting me through this sad time.You are the best
Pamela Gallina
My heart was filled with love having found Gentle Pet Crossing helping to send my Lego into the heavens with love and tenderness. Thank you Dr Rachel, Jacqueline, & Juanique helped me through this extreme difficult time. Thank uou
Flaca South
They were better than expected. They really showed a lot of care for my Lulu. They even saved two of her feathers which was a beautiful surprise. I will only use them hopefully not for a while since I want my next cockatiel to live long
Renee Gilbert
Thank God for Gentle Pet Crossing! Very happy to have found them. They helped send our 17yr old Maltese over the rainbow bridge.They responded immediately. They were kind, compassionate and professional.Thank you!
Kristi Warner
It was a blessing in disguise when I found this place. As most fur children owners: My baby was our love, and very dear to our heart . They were absolutely amazing with the whole entire process. I just picked up my baby today, and his urn was perfect in everyway .
RS
I have never met more compassionate and caring people. While it was definitely one of the hardest things to go through they make it easier. I would highly recommend them !!
George Dyroff
Jacque and Juanique were wonderful from my first call to ask them about their services to my pickup of the remains of our 17-year-old Cairn terrier. They were supportive and understanding, and our vet was impressed by how quick they were to pick up his body. We chose to let him goat the vet’s, but Jacque and Juanique have a beautiful facility with a living wall of plants where you can also choose to say goodbye to your pet. My wife and I liked the idea of aquamation because it is better for the environment and are happy that we chose it over cremation, which uses more energy and puts pollutants into the air.
C K
Juanique and Jackie are kind, wonderful souls who make the process of saying goodbye to your babies a little less painful. Charming, clean facility with a spacious room designed to give you privacy and peace when letting go. The urns and keepsakes are beautiful, as well.
sheri bennis
If you are looking for a place that is calming, kind and very attentive. With a wonderful staff to help you let go of your fur baby, PLEASE look no further!!! From every phone call to the last moments with my boy this place was the great. If you choose to go there the place is very serene. Everything is well explained and everyone is very compassionate. As it was the hardest thing I ever went through, I felt at ease knowing the care I was getting there. So glad I chose this place!
Krystal Garcia
I cannot thank this place enough for helping us cross our Lucy over the rainbow bridge. The sanctuary is extremely calm and the doctor was super gentle with our baby. Lucy went with no pain or discomfort and we sincerely thank Gentle Pet Crossing for making it possible. ❤️❤️❤️
Suzy Mancheski
At a devastating time, Jacque was kind, compassionate and professional. I wish I could give ten stars for their service. It’s a time no one wants to think about but I highly recommend Gentle Pet Crossing to ease the process. I had my Rocky for 16 1/2 years and now I have memories of him and the beautiful pieces to keep him here forever. I can’t thank them enough.
Ellen Davis
These people were amazing! In my saddest moment they came in and put my broken heart at ease. When I picked up my sweet baby after aquamation I received her in a beautiful carved box accompanied by a pawprint frame and a clipping of her hair. And the poem…had me in tears for two hours. They are so kind and sympathetic. I don’t wish this on anyone but if you face it, I strongly recommend them.
Myrna Grater
There are not enough words to describe, how grateful I am for everything they did for me and my Benji. My Benji passed on December 4th (Saturday). I called them and told them where he was and they literally rushed to pick him up before my Veterinarian's office closed.They are incredibly kind and compassionate. I felt good knowing that such wonderful people were going to take care of my Benji. When I picked up his remains, I was blown away by how beautiful everything was. I would call them again in a heartbeat.The world is harsh and losing a member of your family 2 legs or 4, is painful and sad. So, to be treated with such compassion and respect, is not as common as it should be. It's easy to tell that they truly care about what they do and respect the heart ache of losing your fur baby.
Rachele B
I am looking for end of life options because one of my four hedgehogs is getting old and starting to show signs of age. From the second I walked into Gentle Pet Crossing, I knew I was going to choose this place for my hog. I was immediately blown away and transferred to a place of peace and tranquility just by walking in. This place is nothing short of stunningly beautiful, and made me feel right at ease. The atmosphere features a very “home-y” feel, with wooden floors, a mirror-tiled ceiling, lots of live potted plants, as well as large murals of live plants on the walls to bring lots of uplifting, good energy and a very comforting, refreshing feel which everyone who enters can’t help but feel. Just the decor makes this place nothing short of a sanctuary, but to top it off, the owners Juanique and Jacque are two of the most compassionate, nurturing, empathetic and sympathetic people I have ever met in my life. I instantly felt at ease with the tenderness in their voices, and they made me feel very comfortable, and answered all of my questions with kindness and humbleness. They assured me that my pet would be taken care of with the utmost dignity and compassion. The french doors that separate the sanctuary-like space they give you to say goodbye to your pet in its transition , the light soothing music in the background as well as the airy feel of the entire place, makes this place simply THE BEST choice for anyone looking for in home or in their sanctuary euthanasia and afterlife care for your pet. This place offers water instead of fire which allows you to get more remains back, and is more gentle on your pet and healthier for the environment. Juanique and Jacque, the owners, give you SO MANY different choices of urns and keepsakes for the most reasonable prices, and walk you through the entire process making you feel comfortable, and making sure all my questions were answered, as well as sympathize with you every step of the way. These two women show compassion with every word they speak, are tender-hearted, warm and caring, and you won’t find this level of professionalism, compassion and dignity for your fur baby anywhere else! I wouldn’t trust anyone else other than Gentle Pet Crossing to handle my babies end of life transition!
Ira Warshaw
After almost 17 years, our little Elliott crossed the Rainbow Bridge, peacefully in our arms last Friday, at 5am. I contacted Gentle Pet Crossing and called back promptly, and met me early, taking loving care of Elliott's remains. I picked up his urn today and was encouraged to write something on one of the plant leaves outside.This is a loving place to take care of your deceased pets.
Chip Guthrie
Although we have not used Gentle Pet Crossings Aquamation Services yet, our company did the Plumbing and we know the family that owns it from our local community. We feel that they have created an especially peaceful and calming atmosphere with state of the art Aquamation technology which does not add to greenhouse gasses like traditional cremation. What a nice transition for your cherished pet.
Karen Alexander
My handsome kitty,Greyyybpassed away very suddenly at home. I was distraught but mustered the courage to call Gentle Crossing and I got Jacque on the phone! I didn’t have it together but she did and her voice and words were soothing and of great comfort! I knew she would take care of Greyyy and she did! She picked him up and she was wonderful! I felt better in-spite of such a great loss ... She brought him back to us in the most beautiful way. His ashes were in a beautiful wooden box, that came with his name engraved in gold. A cutting of his fur was in a cute little glass container and the paw prints were placed in a beautiful wooden box with a glass top and there was an attached picture frame which contained his photo. I cried because Greyyy received such royal treatment (and it wasn’t expected ) It’s all wonderful and I will have him forever in our home.Thank You Jacque! Thank you Gentle Pet Crossing!
genevieve Reader
We had an absolutely amazing experience. I would highly recommend. Our pet passed Sunday morning in our home. With in an hour of calling them they were at our door to come get her. Her remains were ready by Wednesday and they did a beautiful job from the box to the paw print. Super kind and comforting during such a hard time for us.
Hayley Hummel
I couldn’t be more grateful for all of the people at gentle pet crossing for helping make one of the hardest days of our lives a little bit easier. Everyone was so compassionate and caring. Special thanks for Jaunique and dr. Rachelle.
M Smith
Everyone was very kind and compassionate. They all took the time to answer any questions I had. I would highly recommend gentle pet crossing. Juanique, Jackie and Dr Rachel thank you all for being so kind and caring with my Lily. You are all very much appreciated. 🙏🏼🙏🏼🙏🏼
Jay Zee
I was absolutely heartbroken when I lost my pet... I highly recommend AGentle Pet Crossing. They are amazing!!!! They worked with me as I am in a financial bind even pricked her up and brought her back in her beautiful urn. I hope I sont loose another pet anytime soon but of I do I would definitely use them again.. I reccomend to anyone who needs this service
Mona Hayes
Dr. Ellis, Juanique and Jessica were comforting and amazing at the most difficult time. Our Boomer went peacefully in my arms. We will be forever grateful.
rodger S
Wonderful experience in a heartbreaking time. I would recommend
Heather C
This was such a sad occasion but these ladies made it such a positive experience. Their kindness, their compassion was so genuine From the first contact I had with them I knew I would use their company.. They were patient and empathetic while I struggled with my emotions and decisions. I would recommend them 1000 times over and over.
Mary Greeson
It’s never easy to lose a pet but the care and attention that we received here was comforting and made the process easier to bear. They gave us time in the chapel to light a candle for our little one. Thank you for all your help
Valari Butler
My experience with Gentle Pet Crossing was just that. Gentle, compassionate, experienced and caring. We appreciate you in this very difficult time.
Keith Mammano
Everyone was very friendly l, caring and respectful during the entitre process.
Ursula
I won't be able to thank youenough, for the attention and understanding from the first call I made to Gentle Pet Crossing after making many calls to different places and not feeling comfortable with any of them, I read about Pet Aquamation and that's how I found them,The respect you had with us in this process was priceless, thank you very much 🌷💙
Ann Gibson
On March 16 my Corgi Simon very unexpectedly crossed over the Rainbow Bridge, in my house early in the morning. My husband was away for work, and my car was being repaired so being without a vehicle, I was so thankful Juanique could come to my house and pick up our little boy. I'd called our vet Dr Archie Kleopfer that morning asking for a referral. Juanique was so sweet and compassionate. I didn't realize until later, Gentle Pet uses aquamation - water instead of fire for the cremation process. I love it. It's what I would choose for myself. Gentle Pet deserves 6 stars!
Rhonda Rivera
Amazing! Thank you so much Dr.Lugo and her assistant for making this process so peaceful and kind. In a moment so difficult for me and my family. Their compassion and love for animals helped us. We felt at peace seeing our fur baby being treated with so much love before resting.. Than you once again from my heart..
Susan Stone
With a sincere Heart I would like to Thank Dr.Rachel.The owners of Gental Pet Crossings Juanique and Jacky for there empathy and compassion at such a difficult and devastating time of making the decision to help my best friend Sebastian for 15 years to no longer suffer. They all care and make the process easier to go through assuring you that your doing the best thing for your Best Friend Thank You girls for your kind Hearts getting me through this sad time.You are the best
Pamela Gallina
My heart was filled with love having found Gentle Pet Crossing helping to send my Lego into the heavens with love and tenderness. Thank you Dr Rachel, Jacqueline, & Juanique helped me through this extreme difficult time. Thank uou
Flaca South
They were better than expected. They really showed a lot of care for my Lulu. They even saved two of her feathers which was a beautiful surprise. I will only use them hopefully not for a while since I want my next cockatiel to live long
Renee Gilbert
Thank God for Gentle Pet Crossing! Very happy to have found them. They helped send our 17yr old Maltese over the rainbow bridge.They responded immediately. They were kind, compassionate and professional.Thank you!
Kristi Warner
It was a blessing in disguise when I found this place. As most fur children owners: My baby was our love, and very dear to our heart . They were absolutely amazing with the whole entire process. I just picked up my baby today, and his urn was perfect in everyway .
RS
I have never met more compassionate and caring people. While it was definitely one of the hardest things to go through they make it easier. I would highly recommend them !!
George Dyroff
Jacque and Juanique were wonderful from my first call to ask them about their services to my pickup of the remains of our 17-year-old Cairn terrier. They were supportive and understanding, and our vet was impressed by how quick they were to pick up his body. We chose to let him goat the vet’s, but Jacque and Juanique have a beautiful facility with a living wall of plants where you can also choose to say goodbye to your pet. My wife and I liked the idea of aquamation because it is better for the environment and are happy that we chose it over cremation, which uses more energy and puts pollutants into the air.
C K
Juanique and Jackie are kind, wonderful souls who make the process of saying goodbye to your babies a little less painful. Charming, clean facility with a spacious room designed to give you privacy and peace when letting go. The urns and keepsakes are beautiful, as well.
Amanda Gaita
Best place for a worst case. They are empathetic and take care of your beloved pet with dignity. I've had to use them twice now. And over the years I know I will go to them again.
Stephanie Crowder
Very polite. Very professional. If you ever face the misfourtune of losing a pet, I definitely recommend Aquamation, and this is the best place to go. Thank you so much for helping us Gentle Pet Crossing.
Natasha L
Gentle Pet Crossing was so professional and caring with the unexpected passing of my baby. I highly recommend them and the water cremation.
halie delaar
Cant recommend this place enough! They are so sweet and i definitely felt comfort there. They are also affordable and do aquamation which i think is better as well. no hesitation i will go there again (hopefully in the late future)
Destiny S
They’re both really sweet people and it made the passing of my kitten easier on me knowing he was with people with good hearts
Mary Levanti
I can't say enough about this place. Juanique was absolutely amazing. I highly recommend Gentle Pet Crossing to anybody with a pet.Thank you Juanique for everything!
Kimberly Eck
Everyone here was absolutely the best. From the phone call through the whole process. They made you feel like family with so much compassion.
Julie Davis
They were absolutely amazing at the most devastating moment in our lives!!
Jotchua Seames
The staff was very friendly, knowledgeable, and accommodating with their office hours. Highly recommend.
Khankham Bounheuangviseth
I highly recommend this company for your pets. They are so nice and their prices are not expensive compared to the other companies.