Pet Angel Memorial Center

Pet Cremation in Jacksonville, Florida

4.8 137 reviews

Customer Reviews

Nicholas Taylor

Nicholas Taylor

5 months ago

My gratitude is long overdue for the compassion shown to us by Paw Prints. When my most beloved companion Trickey passed away, it wasn't enough to have a private service at home the next day & then to just give him over to the veterinary staff. I couldn't accept the thought of receiving a phone call when his ashes "are ready to be picked up" so I called Paw Prints from the parking lot. Anni answered the phone & from the tone in her voice, I knew immediately that she cared. She asked about Trickey's life & let our conversation take as much time as necessary. She reassured me that he would be cremated alone & that the ashes being returned to us "will only be your baby". I told her I wanted to be there & she did not hesitate to give me the details about what to expect, she was upfront about the costs, & she confirmed for us an appointment. I felt so much relief when hanging up the phone.Krista was at the front door to greet us & offered her heartfelt sympathy. She asked about my adventure with Trickey & made us feel comfortable before asking if we were ready to see him. She guided us to the next room where he was lying in a bed wrapped in a blanket & his head on a pillow. They had groomed him & had clearly given him the respect he deserved before we got there, roses we gave him still neatly placed in his paws. We spent an hour and a half with him before Krista & Chris returned. They imprinted his paws with clay for us & took clippings of his fur, always asking permission before doing anything, even when handling him. Chris explained that when we were ready, they would lead us to the cremation chamber. We stole a few more moments alone with Trickey & then I carried him as we followed Chris & Krista. We were touched by the mark of respect shown when passing by other workers who stopped what they were doing to bow their heads. 13 years prior, I had picked Trickey up out of a cage at the humane society so it felt only right that I be the one to place him back down at journeys end. Chris guided us back to the front & sat with us while we waited. He empathized with us, sharing his own experience with loss, & offered encouragement of what to do & what not to do when grieving. He gave us resources to contact, answered any questions we asked, & he offered insight into what their work is like. When the time came, Krista helped us pick out an urn & we returned to the chamber to see Trickey laid to rest. It came with all the ceremony we needed to feel like we gave him the farewell of a king.I share all of this to encourage anyone who reads it to look no further than Paw Prints. Maybe you are like me & can't fathom the thought of just waiting for the ashes of your companion to be returned to you. Let these animal-loving people take care of you & show you what they can do! Visitation is listed on the website & it doesn't have to be the same experience as I've described - they walk you through everything before it happens & you can opt in or out of any of it at any point. They by far exceeded our expectations & I regret it's taken me this long to convey our thanks.Anni, Chris, & Krista, if you see this, I want you to know not a day goes by where you are not in my thoughts. Thank you from the very bottom of my heart for everything you did to honor Trickey & for shining such a bright light for us when we needed it most. Your love for animals & people inspires me. I hope this finds you all healthy & happy. I will be thanking you for all eternity. πŸ’›In Loving Memory of Trickey πŸ…

Marisol Maldonado

Marisol Maldonado

2 years ago

I have to say that for it being our first time having to make the difficult decision of putting out precious Kitty to rest. It gives me so much comfort and peace for some reason because Paw Prints were so compassionate and empathetic for our loss. Not only was the urn perfect but the little additional touches made it so much more comforting. The poem, sympathy card, wildflower seeds but what mostly touched my heart and had me in tears was the print of his paw and his snout. It’s like he made sure he sent us a kiss before he crossed the rainbow because we were always giving him lots of kisses. πŸ˜” 😒 This really touched my heart and I am grateful for it. Thank you Paw Prints❀️

Sofia Eberhart

Sofia Eberhart

3 years ago

Our beloved 15 year old golden doodle, Elle, unexpectedly had a stroke. Everything happened so fast and we had to put her to sleep. SARVEC recommended Paw Prints for her ashes. My husband talked to a very kind and patient lady. She was warm and sensitive. We bought a beautiful urn, two necklaces, and a paw print. They also did a nose print for us. We are so heartbroken, but we will never forget her. Thank you.

Rikki Thurman

Rikki Thurman

7 months ago

My family experienced a very unexpected loss of our baby Roxy. Truth be told, we have never had to worry about losing a pet until now. Roxy was apart of our family for many years and words cant express how grateful we are for Paw Prints. The staff kept us updated along the way and by the end of the week we had our girl back. Everyone at paw prints was so gentle and kind. You can tell they care about each pet. I thought I would be a wreck when we would see her, but they did such a beautiful job with the preparing her that it brought me peace and comfort. The handcrafted urn is so beautiful.Thank you paw prints for caring for our Roxy Roo! 🐾🌈

Business Hours & Maps

Sunday Closed
Monday 9:00 - 16:00
Tuesday 9:00 - 16:00
Wednesday 9:00 - 16:00
Thursday 9:00 - 16:00
Friday 9:00 - 16:00
Saturday Closed