Nicholas Taylor
My gratitude is long overdue for the compassion shown to us by Paw Prints. When my most beloved companion Trickey passed away, it wasn't enough to have a private service at home the next day & then to just give him over to the veterinary staff. I couldn't accept the thought of receiving a phone call when his ashes "are ready to be picked up" so I called Paw Prints from the parking lot. Anni answered the phone & from the tone in her voice, I knew immediately that she cared. She asked about Trickey's life & let our conversation take as much time as necessary. She reassured me that he would be cremated alone & that the ashes being returned to us "will only be your baby". I told her I wanted to be there & she did not hesitate to give me the details about what to expect, she was upfront about the costs, & she confirmed for us an appointment. I felt so much relief when hanging up the phone.Krista was at the front door to greet us & offered her heartfelt sympathy. She asked about my adventure with Trickey & made us feel comfortable before asking if we were ready to see him. She guided us to the next room where he was lying in a bed wrapped in a blanket & his head on a pillow. They had groomed him & had clearly given him the respect he deserved before we got there, roses we gave him still neatly placed in his paws. We spent an hour and a half with him before Krista & Chris returned. They imprinted his paws with clay for us & took clippings of his fur, always asking permission before doing anything, even when handling him. Chris explained that when we were ready, they would lead us to the cremation chamber. We stole a few more moments alone with Trickey & then I carried him as we followed Chris & Krista. We were touched by the mark of respect shown when passing by other workers who stopped what they were doing to bow their heads. 13 years prior, I had picked Trickey up out of a cage at the humane society so it felt only right that I be the one to place him back down at journeys end. Chris guided us back to the front & sat with us while we waited. He empathized with us, sharing his own experience with loss, & offered encouragement of what to do & what not to do when grieving. He gave us resources to contact, answered any questions we asked, & he offered insight into what their work is like. When the time came, Krista helped us pick out an urn & we returned to the chamber to see Trickey laid to rest. It came with all the ceremony we needed to feel like we gave him the farewell of a king.I share all of this to encourage anyone who reads it to look no further than Paw Prints. Maybe you are like me & can't fathom the thought of just waiting for the ashes of your companion to be returned to you. Let these animal-loving people take care of you & show you what they can do! Visitation is listed on the website & it doesn't have to be the same experience as I've described - they walk you through everything before it happens & you can opt in or out of any of it at any point. They by far exceeded our expectations & I regret it's taken me this long to convey our thanks.Anni, Chris, & Krista, if you see this, I want you to know not a day goes by where you are not in my thoughts. Thank you from the very bottom of my heart for everything you did to honor Trickey & for shining such a bright light for us when we needed it most. Your love for animals & people inspires me. I hope this finds you all healthy & happy. I will be thanking you for all eternity. πIn Loving Memory of Trickey π
Marisol Maldonado
I have to say that for it being our first time having to make the difficult decision of putting out precious Kitty to rest. It gives me so much comfort and peace for some reason because Paw Prints were so compassionate and empathetic for our loss. Not only was the urn perfect but the little additional touches made it so much more comforting. The poem, sympathy card, wildflower seeds but what mostly touched my heart and had me in tears was the print of his paw and his snout. Itβs like he made sure he sent us a kiss before he crossed the rainbow because we were always giving him lots of kisses. π π’ This really touched my heart and I am grateful for it. Thank you Paw Printsβ€οΈ
Sofia Eberhart
Our beloved 15 year old golden doodle, Elle, unexpectedly had a stroke. Everything happened so fast and we had to put her to sleep. SARVEC recommended Paw Prints for her ashes. My husband talked to a very kind and patient lady. She was warm and sensitive. We bought a beautiful urn, two necklaces, and a paw print. They also did a nose print for us. We are so heartbroken, but we will never forget her. Thank you.
Rikki Thurman
My family experienced a very unexpected loss of our baby Roxy. Truth be told, we have never had to worry about losing a pet until now. Roxy was apart of our family for many years and words cant express how grateful we are for Paw Prints. The staff kept us updated along the way and by the end of the week we had our girl back. Everyone at paw prints was so gentle and kind. You can tell they care about each pet. I thought I would be a wreck when we would see her, but they did such a beautiful job with the preparing her that it brought me peace and comfort. The handcrafted urn is so beautiful.Thank you paw prints for caring for our Roxy Roo! πΎπ
Nicholas Taylor
My gratitude is long overdue for the compassion shown to us by Paw Prints. When my most beloved companion Trickey passed away, it wasn't enough to have a private service at home the next day & then to just give him over to the veterinary staff. I couldn't accept the thought of receiving a phone call when his ashes "are ready to be picked up" so I called Paw Prints from the parking lot. Anni answered the phone & from the tone in her voice, I knew immediately that she cared. She asked about Trickey's life & let our conversation take as much time as necessary. She reassured me that he would be cremated alone & that the ashes being returned to us "will only be your baby". I told her I wanted to be there & she did not hesitate to give me the details about what to expect, she was upfront about the costs, & she confirmed for us an appointment. I felt so much relief when hanging up the phone.Krista was at the front door to greet us & offered her heartfelt sympathy. She asked about my adventure with Trickey & made us feel comfortable before asking if we were ready to see him. She guided us to the next room where he was lying in a bed wrapped in a blanket & his head on a pillow. They had groomed him & had clearly given him the respect he deserved before we got there, roses we gave him still neatly placed in his paws. We spent an hour and a half with him before Krista & Chris returned. They imprinted his paws with clay for us & took clippings of his fur, always asking permission before doing anything, even when handling him. Chris explained that when we were ready, they would lead us to the cremation chamber. We stole a few more moments alone with Trickey & then I carried him as we followed Chris & Krista. We were touched by the mark of respect shown when passing by other workers who stopped what they were doing to bow their heads. 13 years prior, I had picked Trickey up out of a cage at the humane society so it felt only right that I be the one to place him back down at journeys end. Chris guided us back to the front & sat with us while we waited. He empathized with us, sharing his own experience with loss, & offered encouragement of what to do & what not to do when grieving. He gave us resources to contact, answered any questions we asked, & he offered insight into what their work is like. When the time came, Krista helped us pick out an urn & we returned to the chamber to see Trickey laid to rest. It came with all the ceremony we needed to feel like we gave him the farewell of a king.I share all of this to encourage anyone who reads it to look no further than Paw Prints. Maybe you are like me & can't fathom the thought of just waiting for the ashes of your companion to be returned to you. Let these animal-loving people take care of you & show you what they can do! Visitation is listed on the website & it doesn't have to be the same experience as I've described - they walk you through everything before it happens & you can opt in or out of any of it at any point. They by far exceeded our expectations & I regret it's taken me this long to convey our thanks.Anni, Chris, & Krista, if you see this, I want you to know not a day goes by where you are not in my thoughts. Thank you from the very bottom of my heart for everything you did to honor Trickey & for shining such a bright light for us when we needed it most. Your love for animals & people inspires me. I hope this finds you all healthy & happy. I will be thanking you for all eternity. πIn Loving Memory of Trickey π
Marisol Maldonado
I have to say that for it being our first time having to make the difficult decision of putting out precious Kitty to rest. It gives me so much comfort and peace for some reason because Paw Prints were so compassionate and empathetic for our loss. Not only was the urn perfect but the little additional touches made it so much more comforting. The poem, sympathy card, wildflower seeds but what mostly touched my heart and had me in tears was the print of his paw and his snout. Itβs like he made sure he sent us a kiss before he crossed the rainbow because we were always giving him lots of kisses. π π’ This really touched my heart and I am grateful for it. Thank you Paw Printsβ€οΈ
Sofia Eberhart
Our beloved 15 year old golden doodle, Elle, unexpectedly had a stroke. Everything happened so fast and we had to put her to sleep. SARVEC recommended Paw Prints for her ashes. My husband talked to a very kind and patient lady. She was warm and sensitive. We bought a beautiful urn, two necklaces, and a paw print. They also did a nose print for us. We are so heartbroken, but we will never forget her. Thank you.
Rikki Thurman
My family experienced a very unexpected loss of our baby Roxy. Truth be told, we have never had to worry about losing a pet until now. Roxy was apart of our family for many years and words cant express how grateful we are for Paw Prints. The staff kept us updated along the way and by the end of the week we had our girl back. Everyone at paw prints was so gentle and kind. You can tell they care about each pet. I thought I would be a wreck when we would see her, but they did such a beautiful job with the preparing her that it brought me peace and comfort. The handcrafted urn is so beautiful.Thank you paw prints for caring for our Roxy Roo! πΎπ
Donna Deane
The βcaring and compassionateβ staff picked up my little angel from First Coast Veterinary Specialists after a sudden and unexpected illness, being diagnosed and passing away from intestinal cancer in less than 48 hours. I opted for private cremation, as I have for my 3 previous cocker spaniels. It saddened my heart this morning to find out that that they did not honor my request and cremated her publicly the next day, they never even made a phone call to me until the next morning, and did not even realize that she was already cremated when they called! They said they would contact me if they got any additional information or if they by chance βfound herβ but I have not heard anything and donβt expect any call... how could they be so cold, that was my baby!RIP Zoe Alexandra, my heart will always be with youβ€οΈ
Kristi S
What a beautiful memory of our cats remains. Lovely wooden box, sympathy card, neutral nice paw print and even a lock of her hair. Iβm humbled and touched by the beautiful , loving and caring way Paw Prints took care of our beloved pet. Iβve had other pets cremated and this lovely presentation was very unexpected! Thank you so much Paw Prints for showing my loved one the love and care on how you returned her remains to us. God Bless!
Dorothy James
The aftercare services our family recently received through Paw Prints truly exceeded our expectations. While vacationing in Georgia we lost our sweet German Shepherd, Deegan. From the beautiful wooden box to the paw print, and even the clippings of fur they included are memories that we will hold close to our hearts forever. The quality and integrity of their services left our family fulfilled knowing that they took exceptional care of our boy. From the bottom of our hearts, thank you so much!The James Family
Maplelita Keypels
I cannot speak high enough praise of Paw Prints. Losing our babies is hard enough and if you're reading these reviews under those circumstances and trying to make difficult decisions about aftercare my heart goes out to you. Trust me when I say that Paw Prints will be the most compassionate, caring, and tender part of things. They've handled several of our pets and each time they've been consistently kind and human, and just wonderful. *Pre-pandemic*, I opted for a witnessed cremation for one of my cats and every single employee we had the privilege of interacting with were amazing. Every other service has been equally awesome. We trust and appreciate Paw Prints so much that we'll drive 3hrs to Jax for their services. Thank you for being so excellent!
H Gold
Paw Prints did an awesome job with my Tillie. Chris was very compassionate, caring, patient and professional. He gave me as much time with Tillie as I needed to say my final goodbyes. They gave her a private cremation, colllected some of her fur and ashes for a memorial neclace, made paw prints and a beautiful name plate for her box. They went above and beyond my expectations. I highly recommend using Paw Prints to help keep your beloved fur baby with you always.
Jenn H
This is the review you hope you never have to write, but when it came to the sudden passing of our beloved 13 year old fur baby, Paw Prints Pet Crematory was there at our most difficult time.We had just arrived in Jacksonville a few days before Memorial Day for our family trip after traveling 7 hours when our dog suddenly became ill within minutes of arriving. We rushed him to a local ER vet at midnight but his prognosis was not good and we made the difficult decision to end his suffering. We were completely devastated and everything was a blur. We asked the vet to have him cremated so he could come home with his family. We were told it would be about 2 weeks and that broke my heart since we were leaving before then.The vet had given me the contact information for Paw Prints, so I called 2 days later. The sweetest lady answered the phone and she had the gentlest, most caring voice and eased my concerns and answered questions about my pup. I told her our predicament, that we were leaving within a week, and she assured me that he would be ready to go home with us within a few days. Sure enough, she called me 2 days later to let me know he was ready to pick up. We went straight to Paw Prints and they presented us with a beautiful blue gift bag that contained a blue velvet bag with his ashes in the wooden urn, his paw print in clay, a bag of his fur clippings, and a sweet rainbow Bridge poem with a seed packet. We also met Chevy and many of the staff, and they were all so great and left us feeling that our dog was respected and cared for after his passing.We never expected this would happen the way it did but we are so thankful for the ER vet we used and for Paw Prints, especially considering we were from our of state, we had no clue who to use or where to go, and it was a holiday weekend. I miss my fur baby every day, but I'm so thankful to have him home with us.
Kristen Aquino
My sweet kitty of 17 years was ill and suffering, I had to make the decision to put him to sleep because I didnβt want him to suffer anymoreβ¦ I chose this cremation option through my vet office in hinesville Georgia. I am so pleased with the service from this place, everything is so beautiful. I miss you Anakin. π
B
Thank you for taking care of our Rayna and our CatGirl. Though we wish we did not have to use your services this past June and now again in Septemberβ¦ We are beyond grateful for your compassion and honoring our requests for our girls. The paw prints and nose prints are priceless memories we canβt thank you enough for.- The Broems Family
Virginia Houston
Like another here mentioned, this is a review you never want to have to write. I donβt often go out of my way to write reviews, but the experience Iβve had from top to bottom has been outstanding. My sweet old dog passed away in his sleep on Monday morning and by Monday afternoon he was in the care of Paw Prints. Each person Iβve interacted with has been kind, understanding, soft spoken, and willing to lend an ear in an obviously distressing time. There was one day (and even a holiday) between the drop off and when they called to let me know I could pick him up. I was able to choose the container Iβd like to keep him in, as well as customization options for not only the container but an imprint of his own paw print with an engraving of his name. They are not pushy on up-sales or making you feel like one option is βbetterβ than another which is nice. If and when your loved oneβs time comes, I absolutely recommend the team at Paw Prints.
Melissa Jedlicka
Excellent, respectful service for pet cremation. Walkins welcome. Many options to choose from in remembrance products to memorialize your pet with love and dignity. They can even fix a broken clay paw print given that all the pieces are still there! Very impressive work by this family-oriented business.
Anette Nixon
Being in the Vet field for 30 years I was very disappointed in what paw prints offers now. A lot of my friends just want the ashes to spread and they still have to pay for an expensive cheap urn. I got a great urn on etsy but still had to pay 400.00 to get the ashes back in a tin can. I really miss the Paw prints that Nate and Kelly had. I will be looking for a new place in the future.
Robert Adelman
After 13 wonderful years, I was faced with an awful decision of continuing to let my amazing furry friend suffer from its cancer and other medical issues or ending her suffering. These decisions are some of the worst to make because I obviously wanted to keep her by my side for selfish reasons but knew (as well as the veterinarian) felt it was best.I never dealt directly with Paw Prints, as all of the information was handled at the veterinarian office I go to. That said, the attention to detail to include, a choice of various types of urns, a paw print, a card, a poem and a mix of annual/perennial seeds were very thoughtful and unexpected.They even engraved the cherry wood urn with her name which was a pleasant surprise.Based on my personal experience, I would recommend Paw Prints to everyone who wants to have some everlasting memories of their loved furry friends.
Courtney Holcombe
Thank you for taking care of my sweet Piccolo. She was my partner in crime for 14 years. Your service was simple, friendly, and fair costing. She's home and will always be remembered.
Anastacia
My mom unexpectedly had to put our 15 yr old corgi Mysti down due to liver cancer. When she received Mysti's remains she cried, so overwhelmed by the care your facility took with her. Mom said everything was perfect, down to the wildflower seeds and pamplets on how to grieve after the loss ; she was also blown away by the poem, her hair (both sable and white) and her paw print disc. Thank you, thank you, thank you for your compassion and attention to detail. You really made the process for my mom so much easier ; We are forever grateful.
Leigh Wetzel
We want to thank Paw Prints. The company went beyond our expectations. We were traveling and our dog Button passed away. We were in Savannah and we called Savannah veterinary emergency clinic, they took the necessary steps to have Button transferred to Paw prints. They only communicate we had with Paw Prints was via email, which made us very nervous . Everything was as promised. We received Button within a week, in a most dignified manner. Again, thank you. Bob, Leigh and Button
Daniel Keane
We are so grateful to Chris and his staff for the way they treated us and our Elvis during such a heartbreaking and difficult time. They went out of their way to accommodate us and to make sure that we were able to bring him back home as quickly as possible. He was treated with dignity and respect and for that, we couldn't be more thankful. They are genuine, caring people that we would highly recommend if you find yourself in need.
Katherine Woodard
My sweet 15 year old pup passed unexpectedly while traveling in Jacksonville. We decided to have him cremated and Pet Angel went above and beyond to have my boy back to me before I had to leave town. I have no doubt that they handled his cremation & cremains with the utmost care & respect. While I hope not to find myself in need of their services again, I would not hesitate to use them again if I did.
Quality 1st Patio Rooms Inc.
After 16 years losing my best friend ....our 16 year old westie Ziggy had to go over the rainbow bridge hardest decision of my life. Paw Prints were so helpful & caring put me at ease. He was placed in a beautiful wooden urn and received his paw print with it. I am so thankful they helped me to grieve with assurance that he was taken care of with love and care.
Amy Gropper
What insensitive and dishonest people and business. Do NOT allow your vet to send your deceased pet to this place, formally known as Paw Prints. (They changed the name to Pet Angels because they had so many problems like mine as Paw Prints. Apparently, this is a new owner.) Hereβs what happened: When I put my cat, Desi, to sleep on 7/25, I asked my vet to get a cast of his paw print and hair sample. When I received it, the hair was from a different cat. I knew this because it was the wrong color. I then looked at the paw print and it was obviously a different cat. The paw was too narrow to be Desiβs. I know I canβt prove the paw print, but the hair sample is indisputable. When my vet called them about it, they blamed his office. My vet and the people who took care of Desi had known him his whole 15 years, and I am confident they made no mistakes in preparing him and correctly identifying him for Pet Angels (the only pet that was picked up on that day from this vet clinic). The real issue with this company is the complete denial of responsibility and total lack of empathy. While one might think, βwell, itβs just a cat,β Desi was my cat and my grief at his loss was and is real. That they were so cavalier with this considering the business they are in is completely unacceptable. They did not even try to contact me to apologize or take responsibility for their mistake. This small token of my pet was supposed to be the last piece of him, my family member of 15 years, and they have taken that away from me. Shame on you, Pet Angels. To my friends, please share this post with others. Letβs show Pet Angels that they canβt get away with their dishonest business practices.
Dwight Jones
We have had 2 of our babies taken care of here. Our German shepherd and our teacup Yorkie. They done an amazing job with both of our girls. I highly recommend them for anyone that loses a baby, no matter the size they take wonderful care and are so respectful and compassionate. We are getting ready to use their services again for our little old man shihtzu. Thank everyone here for making a heartbreaking experience so much easier.
Jennifer
I had to lay my love down after 16 beautiful years. So painful only many have experienced or can imagine. Calling paw prints to see if my pup made it there yet, Laura answers the phone. Her voice, and patience with me was so heart felt. She is so amazing to speak to, and two more times I called, sheβs the same. She brought comfort, a trust feeling, something I canβt explain. You made my world a lot easier. Thank you Laura. And thank you paw prints employees for giving my angel back with so much thought
trudy tedder
This company is amazing, they went above and beyond to make this sad moment to a beautiful homecoming.
Hanna
Paw Prints was a great help with my motherβs sudden and unexpected loss of her pup. It took less than a week for us to receive her ashes back. The customization options are definitely worth it (name engraving in a beautiful wooden urn, clay paw prints, and hair clippings). They also included a sweet sympathy letter, seeds to plant flowers, and a few other items. They genuinely seem to care about your pet, which definitely gave us peace of mind as we deal with this loss.
Eileen Page
It has taken me years to post this. I requested an individual βwitnessedβ cremation, which costs more & was worth every cent. Every one of the staff was so kind, friendly & welcoming. One person took me on a tour & showed me the cremation room. Then they asked if I wanted some time with my cat & brought him to me in a private room, wrapped in a heart blanket & in a basket. When I was ready, they took my cat. -I chose not to wait in the crematorium during the process but would have been allowed if I had chosen.They helped me select a box & engraved a nameplate, provided me with a paw print & locks of hair. They put some ashes in a piece of jewelry I brought with me. I noticed a lot of them wore small urn necklaces. These are animal people.While I waited for the process to be completed, I sat on a couch & from the back emerged a dog who jumped up beside me & sat upright & kept me company. It was very soothing & a bit amazing. Iβve uploaded a picture of him. He knew.
Elizabeth McNeil (Elizabeth Loves Art)
We recently had a very unexpected passing of our beloved fur family member Biggie. Paw Prints was entrusted with the final care and arrangements of his remains. From the beautiful box, name plate, paw print, and lock of hair - to the beautiful card and packet of wildflower seeds to plant in his memory. Paw Prints made this horrible time in our life just a little more bearable. Thank you so much for taking such loving care of our boy in this final stage of his precious life.
Tammy Hill
I was of course devastated after the passing of my 15 year old Sphinx cat Piggy. But Paw Prints made the process easy and they were very efficient and got my boy back to us the same week. The pricing is very reasonable and the container offered as part of the cost was a very nice wood grain box that held a photo (other options were also available). The staff are sensitive to your needs and are very respectful and caring. The promptness of service was truly appreciated. Thank you for offering this service so that people can keep their beloved pets close after their passing β€οΈππ½God bless you all!
Nicholas Taylor
My gratitude is long overdue for the compassion shown to us by Paw Prints. When my most beloved companion Trickey passed away, it wasn't enough to have a private service at home the next day & then to just give him over to the veterinary staff. I couldn't accept the thought of receiving a phone call when his ashes "are ready to be picked up" so I called Paw Prints from the parking lot. Anni answered the phone & from the tone in her voice, I knew immediately that she cared. She asked about Trickey's life & let our conversation take as much time as necessary. She reassured me that he would be cremated alone & that the ashes being returned to us "will only be your baby". I told her I wanted to be there & she did not hesitate to give me the details about what to expect, she was upfront about the costs, & she confirmed for us an appointment. I felt so much relief when hanging up the phone.Krista was at the front door to greet us & offered her heartfelt sympathy. She asked about my adventure with Trickey & made us feel comfortable before asking if we were ready to see him. She guided us to the next room where he was lying in a bed wrapped in a blanket & his head on a pillow. They had groomed him & had clearly given him the respect he deserved before we got there, roses we gave him still neatly placed in his paws. We spent an hour and a half with him before Krista & Chris returned. They imprinted his paws with clay for us & took clippings of his fur, always asking permission before doing anything, even when handling him. Chris explained that when we were ready, they would lead us to the cremation chamber. We stole a few more moments alone with Trickey & then I carried him as we followed Chris & Krista. We were touched by the mark of respect shown when passing by other workers who stopped what they were doing to bow their heads. 13 years prior, I had picked Trickey up out of a cage at the humane society so it felt only right that I be the one to place him back down at journeys end. Chris guided us back to the front & sat with us while we waited. He empathized with us, sharing his own experience with loss, & offered encouragement of what to do & what not to do when grieving. He gave us resources to contact, answered any questions we asked, & he offered insight into what their work is like. When the time came, Krista helped us pick out an urn & we returned to the chamber to see Trickey laid to rest. It came with all the ceremony we needed to feel like we gave him the farewell of a king.I share all of this to encourage anyone who reads it to look no further than Paw Prints. Maybe you are like me & can't fathom the thought of just waiting for the ashes of your companion to be returned to you. Let these animal-loving people take care of you & show you what they can do! Visitation is listed on the website & it doesn't have to be the same experience as I've described - they walk you through everything before it happens & you can opt in or out of any of it at any point. They by far exceeded our expectations & I regret it's taken me this long to convey our thanks.Anni, Chris, & Krista, if you see this, I want you to know not a day goes by where you are not in my thoughts. Thank you from the very bottom of my heart for everything you did to honor Trickey & for shining such a bright light for us when we needed it most. Your love for animals & people inspires me. I hope this finds you all healthy & happy. I will be thanking you for all eternity. πIn Loving Memory of Trickey π
Marisol Maldonado
I have to say that for it being our first time having to make the difficult decision of putting out precious Kitty to rest. It gives me so much comfort and peace for some reason because Paw Prints were so compassionate and empathetic for our loss. Not only was the urn perfect but the little additional touches made it so much more comforting. The poem, sympathy card, wildflower seeds but what mostly touched my heart and had me in tears was the print of his paw and his snout. Itβs like he made sure he sent us a kiss before he crossed the rainbow because we were always giving him lots of kisses. π π’ This really touched my heart and I am grateful for it. Thank you Paw Printsβ€οΈ
Sofia Eberhart
Our beloved 15 year old golden doodle, Elle, unexpectedly had a stroke. Everything happened so fast and we had to put her to sleep. SARVEC recommended Paw Prints for her ashes. My husband talked to a very kind and patient lady. She was warm and sensitive. We bought a beautiful urn, two necklaces, and a paw print. They also did a nose print for us. We are so heartbroken, but we will never forget her. Thank you.
Rikki Thurman
My family experienced a very unexpected loss of our baby Roxy. Truth be told, we have never had to worry about losing a pet until now. Roxy was apart of our family for many years and words cant express how grateful we are for Paw Prints. The staff kept us updated along the way and by the end of the week we had our girl back. Everyone at paw prints was so gentle and kind. You can tell they care about each pet. I thought I would be a wreck when we would see her, but they did such a beautiful job with the preparing her that it brought me peace and comfort. The handcrafted urn is so beautiful.Thank you paw prints for caring for our Roxy Roo! πΎπ
Donna Deane
The βcaring and compassionateβ staff picked up my little angel from First Coast Veterinary Specialists after a sudden and unexpected illness, being diagnosed and passing away from intestinal cancer in less than 48 hours. I opted for private cremation, as I have for my 3 previous cocker spaniels. It saddened my heart this morning to find out that that they did not honor my request and cremated her publicly the next day, they never even made a phone call to me until the next morning, and did not even realize that she was already cremated when they called! They said they would contact me if they got any additional information or if they by chance βfound herβ but I have not heard anything and donβt expect any call... how could they be so cold, that was my baby!RIP Zoe Alexandra, my heart will always be with youβ€οΈ
Kristi S
What a beautiful memory of our cats remains. Lovely wooden box, sympathy card, neutral nice paw print and even a lock of her hair. Iβm humbled and touched by the beautiful , loving and caring way Paw Prints took care of our beloved pet. Iβve had other pets cremated and this lovely presentation was very unexpected! Thank you so much Paw Prints for showing my loved one the love and care on how you returned her remains to us. God Bless!
Dorothy James
The aftercare services our family recently received through Paw Prints truly exceeded our expectations. While vacationing in Georgia we lost our sweet German Shepherd, Deegan. From the beautiful wooden box to the paw print, and even the clippings of fur they included are memories that we will hold close to our hearts forever. The quality and integrity of their services left our family fulfilled knowing that they took exceptional care of our boy. From the bottom of our hearts, thank you so much!The James Family
Maplelita Keypels
I cannot speak high enough praise of Paw Prints. Losing our babies is hard enough and if you're reading these reviews under those circumstances and trying to make difficult decisions about aftercare my heart goes out to you. Trust me when I say that Paw Prints will be the most compassionate, caring, and tender part of things. They've handled several of our pets and each time they've been consistently kind and human, and just wonderful. *Pre-pandemic*, I opted for a witnessed cremation for one of my cats and every single employee we had the privilege of interacting with were amazing. Every other service has been equally awesome. We trust and appreciate Paw Prints so much that we'll drive 3hrs to Jax for their services. Thank you for being so excellent!
H Gold
Paw Prints did an awesome job with my Tillie. Chris was very compassionate, caring, patient and professional. He gave me as much time with Tillie as I needed to say my final goodbyes. They gave her a private cremation, colllected some of her fur and ashes for a memorial neclace, made paw prints and a beautiful name plate for her box. They went above and beyond my expectations. I highly recommend using Paw Prints to help keep your beloved fur baby with you always.
Jenn H
This is the review you hope you never have to write, but when it came to the sudden passing of our beloved 13 year old fur baby, Paw Prints Pet Crematory was there at our most difficult time.We had just arrived in Jacksonville a few days before Memorial Day for our family trip after traveling 7 hours when our dog suddenly became ill within minutes of arriving. We rushed him to a local ER vet at midnight but his prognosis was not good and we made the difficult decision to end his suffering. We were completely devastated and everything was a blur. We asked the vet to have him cremated so he could come home with his family. We were told it would be about 2 weeks and that broke my heart since we were leaving before then.The vet had given me the contact information for Paw Prints, so I called 2 days later. The sweetest lady answered the phone and she had the gentlest, most caring voice and eased my concerns and answered questions about my pup. I told her our predicament, that we were leaving within a week, and she assured me that he would be ready to go home with us within a few days. Sure enough, she called me 2 days later to let me know he was ready to pick up. We went straight to Paw Prints and they presented us with a beautiful blue gift bag that contained a blue velvet bag with his ashes in the wooden urn, his paw print in clay, a bag of his fur clippings, and a sweet rainbow Bridge poem with a seed packet. We also met Chevy and many of the staff, and they were all so great and left us feeling that our dog was respected and cared for after his passing.We never expected this would happen the way it did but we are so thankful for the ER vet we used and for Paw Prints, especially considering we were from our of state, we had no clue who to use or where to go, and it was a holiday weekend. I miss my fur baby every day, but I'm so thankful to have him home with us.
Rebecca M
Anni of Paw Prints Pet Crematory did an outstanding job on communication before, during, and after the beautifully carved wooden box with cremation remains of our dog Lily was received. The wooden box had an ID plate on the front with Lily engraved on it. The packaging and shipping protection was the best I've ever seen and very grateful for this quality service! A tracking# was provided along with a date and time because someone had to be home to sign the invoice as a signature is required.Thank you Anni.
R Wa
Three weeks ago our most special, beautiful, bigger than life itself Dalmation passed away at the age of 12. How blessed we were to welcome Loki into our family at 12 weeks old. His presence in our lives was bigger than his huge heart. He was so loved by family, friends and neighbors. The outpouring of support from everyone has been more than I could have ever expected. The void in our home is overwhelming. He left his wonderful paw prints in every ones heart he came in contact with. When he passed two days after his 12th birthday it came out of left field. We knew he was a senior dog but like every pet parent we were not ready to lose him. We were lost. The wonderful team at Paw Prints guided us through this sad time. Laura was wonderful. She took complete responsibility to ensure Loki would be properly taken care of. Her calm demeanor was more than we could have ever hoped for. Words cannot express our gratitude to her and her special team as they helped us navigate a truly heart breaking time in our life. Paw Prints took a terribly sad time in our lives and made it just a little bit easier. Words cannot do justice as to how grateful we are to them. Thank you from the bottom of our hearts. The Walz Family, Jacksonville, Florida π
Michael Greene
Paw Prints gave us comfort and incredible customer service during a very tough time of losing our dog. Annie was amazing and provided the sympathy and care to make our pet's final arrangements more bearable.
Elysia Cochran
I want to personally thank the wonderful staff of Paw Prints for taking such amazing care of my bulldog Wiggles. I picked her up today from my vet and was absolutely speechless when I saw how beautiful the package was. Her urn was gorgeous and her paw print was perfect!!! I was so touched when I saw the patch of fur from my baby... That of course made me very emotional as I knew exactly what spot the fur was from by the coloring! The poems were a beautiful touch. I really felt so blessed knowing that Paw Prints treated my baby so delicately just like she deserved. The pain of losing my baby is unreal but tonight I have Wiggies paw print to hold which gives me comfort. Thank so from the bottom of my heart!!!!
colamonico cutie
Paw Prints is a first class operation. The office is beautiful, clean and serene. We love our pets. In this case we loved our beautiful standard poodle. We had her euthanized and personally brought her to Paw Prints. Kelly and the entire staff are sympathetic and understanding. They handle the process with respect. Kelly discussed our options and we decided what we wanted done. We selected the imprinted paw print frame with a side section for a photo. After the decision was made Kelly asked if we wanted to go into the quiet room and say our goodbyes. The room was private and tranquil, our baby was peacefully on a cart, with a little pillow under her head. This process helped us with closure. Thank you Paw Prints.
Shelby Hornback
Paw prints cremation cremated my beloved bearded dragon. Her cremains were returned to me swiftly. The clay "paw" print I recived was beautiful and will be treasured for years to come. I can not that the Paw Prints team enough.
K. Brian Foster
I can't say enough about these wonderful people.We lost our 13 year old cat Frisco in December 2019, and Paw Prints took care of the cremation and returned our buddy to us, along with a set of his paw prints and some of his beautiful fur. Plus there was a card and a sweet poem.These people care about you and the memory of your pet. They are super-responsive via email, and are so kind. Breanna is the sweetest and kindest person. You can sense her compassion and sympathy. She is a gem!If I could give them 15 stars, I would.Thank you so much!
Anastasia Starling
This was my first pet loss, my little guinea pig phantom grew old and tired. I got him back in less than a week, They gave me some of his fur, a letter and a rainbow bridge poem very nicely in a letter. Seeing this made me feel better as I know they took good care of him, you can tell they love the work they do, providing comfort for grieving fur-parents. Thank you all so much.
Jen Jacksonville
If youβre reading this review, youβve probably just lost your fur-babyβ¦ and if youβre like me, youβre crying, upset, and apprehensive about what youβre βsupposedβ to do with them. Trust me, I understand. When we lost our cat, Oliver, 3 years ago and the vet asked me after he passed βwhat would you like to do with himβ I was overwhelmed. No one really talks about pet βaftercareβ so I didnβt know what to expect. I researched my options and came across Paw Prints. Nate and Kelly were so comforting, Iβm not sure Iβve ever met two more caring and genuine people. I remember Nate calling me back afterhours, taking the time to thoroughly explain everything, and making sure I was comfortable before making any decisions. There was NO pressure, no sales pitch for upgrades/packages, and there was no doubt in my mind that they were an honest company who would deliver on their promise to me and my pet. Last Sunday, we lost our cat Louie to cancer, and when it came time to answer the vetβs question I knew exactly who I wanted to take care of his cremation. Yes, I was still in tears, and it was still one of the most difficult decisions to let go of my best friendβ¦however there is comfort when you know they will be handled with love, care and respect. I called Paw Prints expecting to leave a message since it was Sunday, but Kelly answered, took care of everything and put my mind at ease. Nothing will make the loss of a beloved pet easier, but Paw Prints will treat you like family and that has given me much needed peace.
Bobby Bradshaw
We picked up our sweet boys remains yesterday. I was so impressed by the items included in our very nice bag. The wooden box is beautiful. We paid extra for paw print and so thankful we did. It included a small plastic bag of his hair. You made a very sad time more bearable. The wait time for return was only a week. Thank you for your products and services.We will definitely recommend your company!
Kristen Aquino
My sweet kitty of 17 years was ill and suffering, I had to make the decision to put him to sleep because I didnβt want him to suffer anymoreβ¦ I chose this cremation option through my vet office in hinesville Georgia. I am so pleased with the service from this place, everything is so beautiful. I miss you Anakin. π
B
Thank you for taking care of our Rayna and our CatGirl. Though we wish we did not have to use your services this past June and now again in Septemberβ¦ We are beyond grateful for your compassion and honoring our requests for our girls. The paw prints and nose prints are priceless memories we canβt thank you enough for.- The Broems Family
Virginia Houston
Like another here mentioned, this is a review you never want to have to write. I donβt often go out of my way to write reviews, but the experience Iβve had from top to bottom has been outstanding. My sweet old dog passed away in his sleep on Monday morning and by Monday afternoon he was in the care of Paw Prints. Each person Iβve interacted with has been kind, understanding, soft spoken, and willing to lend an ear in an obviously distressing time. There was one day (and even a holiday) between the drop off and when they called to let me know I could pick him up. I was able to choose the container Iβd like to keep him in, as well as customization options for not only the container but an imprint of his own paw print with an engraving of his name. They are not pushy on up-sales or making you feel like one option is βbetterβ than another which is nice. If and when your loved oneβs time comes, I absolutely recommend the team at Paw Prints.
Melissa Jedlicka
Excellent, respectful service for pet cremation. Walkins welcome. Many options to choose from in remembrance products to memorialize your pet with love and dignity. They can even fix a broken clay paw print given that all the pieces are still there! Very impressive work by this family-oriented business.
Anette Nixon
Being in the Vet field for 30 years I was very disappointed in what paw prints offers now. A lot of my friends just want the ashes to spread and they still have to pay for an expensive cheap urn. I got a great urn on etsy but still had to pay 400.00 to get the ashes back in a tin can. I really miss the Paw prints that Nate and Kelly had. I will be looking for a new place in the future.
Robert Adelman
After 13 wonderful years, I was faced with an awful decision of continuing to let my amazing furry friend suffer from its cancer and other medical issues or ending her suffering. These decisions are some of the worst to make because I obviously wanted to keep her by my side for selfish reasons but knew (as well as the veterinarian) felt it was best.I never dealt directly with Paw Prints, as all of the information was handled at the veterinarian office I go to. That said, the attention to detail to include, a choice of various types of urns, a paw print, a card, a poem and a mix of annual/perennial seeds were very thoughtful and unexpected.They even engraved the cherry wood urn with her name which was a pleasant surprise.Based on my personal experience, I would recommend Paw Prints to everyone who wants to have some everlasting memories of their loved furry friends.
Courtney Holcombe
Thank you for taking care of my sweet Piccolo. She was my partner in crime for 14 years. Your service was simple, friendly, and fair costing. She's home and will always be remembered.
Anastacia
My mom unexpectedly had to put our 15 yr old corgi Mysti down due to liver cancer. When she received Mysti's remains she cried, so overwhelmed by the care your facility took with her. Mom said everything was perfect, down to the wildflower seeds and pamplets on how to grieve after the loss ; she was also blown away by the poem, her hair (both sable and white) and her paw print disc. Thank you, thank you, thank you for your compassion and attention to detail. You really made the process for my mom so much easier ; We are forever grateful.
Leigh Wetzel
We want to thank Paw Prints. The company went beyond our expectations. We were traveling and our dog Button passed away. We were in Savannah and we called Savannah veterinary emergency clinic, they took the necessary steps to have Button transferred to Paw prints. They only communicate we had with Paw Prints was via email, which made us very nervous . Everything was as promised. We received Button within a week, in a most dignified manner. Again, thank you. Bob, Leigh and Button
Daniel Keane
We are so grateful to Chris and his staff for the way they treated us and our Elvis during such a heartbreaking and difficult time. They went out of their way to accommodate us and to make sure that we were able to bring him back home as quickly as possible. He was treated with dignity and respect and for that, we couldn't be more thankful. They are genuine, caring people that we would highly recommend if you find yourself in need.
T Slonaker
Went to First Coast No More Homeless Pets to have my dog put down he was in a lot of pain no longer waking hardly eating drinking or even cleaning himself. Took a lot to do it but it was for the best. They then had Paw Prints come get him and they did perfect. Above and beyond what I expceted. Perfect box with his ashes, paw print, fur with all his colors, poems, notes, certificate, and more. He may be gone but Paw Prints made sure to take care of him and me. THANK YOU SO MUCH.
Kori Merritt
During this most difficult time of my life Paw Prints left me and my family with the most memorable urn of our sweet boy Batman. We received everything that was stated in the beginning as in his paw print, seeds, beautiful urn, lock of hair and my sweet boys collar was all returned to me. Thank you for taking the time to handle our boy with the upmost dignity and respect. Nothing in life will ever prepare any family that is faced with such a difficult decision. He will be forever missed! This company definitely met all my expectations. Thank you for everything.
Marla Astin
Had to make the hardest decision of my life on 12 Aug 2017. All Animal Clinic uses Paw Prints to handle remains of your pet. Paw Prints is awesome, I got my baby boy back on 17 Aug 2017, with a note from the company, a rainbow bridge poem, his paw print,a wildflower card with seeds to plant in his memory and some of his hair along with his remains. Everything is perfect. I love it. Thank you Paw Prints and All Animal Clinic I am truly grateful for everything.
Gary T
Extremely happy with their service. We lost our dog Maddie unexpectedly on March 19th. We took her to the animal hospital and let them take care of the final details. I didn't realize they used an outside service for the cremation. When I picked her up a week later I was very surprised to find that she was taken care of in a way we never expected. She was provided to us in a beautifully engraved wooden box, cremation certificate, a plaster paw print of her paw, clippings of each color of her fur and two beautiful poems, sympathy card and a heart shaped seed pack to plant in memory of her all provided in a very nice canvas bag. It made us feel better that she had been taken care of for her final rest in a better way than what we ever imaged. Our loss is still very hard but thank you Paw Prints for making it a little easier .
Jason Shannon
Last Tuesday at about 10:30pm, we lost our 13 year pitbull to a sudden illness. We ended up with just 2 hours with her after we realized that she was completing her mission. After we said our final goodbyes, my wife and I sat down to try to figure out what we should next. Allowing a vet to dispose of the remains of my wife's beloved friend and protector, was just not an option. A burial at home would have been acceptable, but Georgia weighed almost 70lbs, so it would have been no simple task. I called Paw Prints and left a message, and within 20 minutes Kelly returned my call. We discussed our options and decided that taking Georgia to an emergency vet who works directly with Paw Prints was going to the best way to handle the situation. I dropped her off around midnight that Tuesday, and on the following Monday morning I got a call to come pick her up. We recieved a beautiful urn, and the cards and poems were a great touch. When I made that call, I needed compassion, honesty, and a sense of urgency. Paw Prints delivered on all three. I hope we don't have to go through this again for a very long while, but when the time does come, I know who I'll call! Thank you!
Julia Edwards
We got our sweet kittyβs remains today, and Paw Prints was absolutely fantastic. The price is incredibly reasonable, and the box she came back in was beautiful. We got an envelope with a clipping of her hair, a wildflower heart, two poems/stories, and her certificate. You can 100% trust your pets with them.
Kimberly Whitson
Paw Prints is a wonderful and heartwarming company. I have lost two fur babies in the last 6 months and they have done a wonderful job for me to be able to always remember them. The foot print and the other wonderful things they sent back to me are so special. Thank you so much for your kindness!
Jen Taylor
They're the best place to use when the saddest day happens to our beloved pets. They were very friendly and caring about how they handle our babies. We got them back pretty quickly being that it was around the holidays and when my daughter lost here dog they got him back in less than 2 weeks. In a beautiful wooden urn and there paw prints.
Anna Maxwell
Just want to let everyone know how much I appreciate everyone at Paw Prints. They are wonderful, caring and truly understand. This is always a difficult time and Nate makes everything go very smooth. If you are ever in need, do not hesitate to call Paw Prints. They will take excellent care of you and your pet.We love youAnna Maxwell
Jenn Ames
This is a wonderful place. They truly care and did such a lovely job with my sweet Onyxβs remains. He was my best friend for 16 years and when he passed away last month I was so lost. The locks of fur and ceramic paw prints they included with his ashes brought me so much comfort.Thank you to Paw Prints for understanding just how important our furry friends are π
Katherine Woodard
My sweet 15 year old pup passed unexpectedly while traveling in Jacksonville. We decided to have him cremated and Pet Angel went above and beyond to have my boy back to me before I had to leave town. I have no doubt that they handled his cremation & cremains with the utmost care & respect. While I hope not to find myself in need of their services again, I would not hesitate to use them again if I did.
Quality 1st Patio Rooms Inc.
After 16 years losing my best friend ....our 16 year old westie Ziggy had to go over the rainbow bridge hardest decision of my life. Paw Prints were so helpful & caring put me at ease. He was placed in a beautiful wooden urn and received his paw print with it. I am so thankful they helped me to grieve with assurance that he was taken care of with love and care.
Amy Gropper
What insensitive and dishonest people and business. Do NOT allow your vet to send your deceased pet to this place, formally known as Paw Prints. (They changed the name to Pet Angels because they had so many problems like mine as Paw Prints. Apparently, this is a new owner.) Hereβs what happened: When I put my cat, Desi, to sleep on 7/25, I asked my vet to get a cast of his paw print and hair sample. When I received it, the hair was from a different cat. I knew this because it was the wrong color. I then looked at the paw print and it was obviously a different cat. The paw was too narrow to be Desiβs. I know I canβt prove the paw print, but the hair sample is indisputable. When my vet called them about it, they blamed his office. My vet and the people who took care of Desi had known him his whole 15 years, and I am confident they made no mistakes in preparing him and correctly identifying him for Pet Angels (the only pet that was picked up on that day from this vet clinic). The real issue with this company is the complete denial of responsibility and total lack of empathy. While one might think, βwell, itβs just a cat,β Desi was my cat and my grief at his loss was and is real. That they were so cavalier with this considering the business they are in is completely unacceptable. They did not even try to contact me to apologize or take responsibility for their mistake. This small token of my pet was supposed to be the last piece of him, my family member of 15 years, and they have taken that away from me. Shame on you, Pet Angels. To my friends, please share this post with others. Letβs show Pet Angels that they canβt get away with their dishonest business practices.
Dwight Jones
We have had 2 of our babies taken care of here. Our German shepherd and our teacup Yorkie. They done an amazing job with both of our girls. I highly recommend them for anyone that loses a baby, no matter the size they take wonderful care and are so respectful and compassionate. We are getting ready to use their services again for our little old man shihtzu. Thank everyone here for making a heartbreaking experience so much easier.
Jennifer
I had to lay my love down after 16 beautiful years. So painful only many have experienced or can imagine. Calling paw prints to see if my pup made it there yet, Laura answers the phone. Her voice, and patience with me was so heart felt. She is so amazing to speak to, and two more times I called, sheβs the same. She brought comfort, a trust feeling, something I canβt explain. You made my world a lot easier. Thank you Laura. And thank you paw prints employees for giving my angel back with so much thought
trudy tedder
This company is amazing, they went above and beyond to make this sad moment to a beautiful homecoming.
Hanna
Paw Prints was a great help with my motherβs sudden and unexpected loss of her pup. It took less than a week for us to receive her ashes back. The customization options are definitely worth it (name engraving in a beautiful wooden urn, clay paw prints, and hair clippings). They also included a sweet sympathy letter, seeds to plant flowers, and a few other items. They genuinely seem to care about your pet, which definitely gave us peace of mind as we deal with this loss.
Eileen Page
It has taken me years to post this. I requested an individual βwitnessedβ cremation, which costs more & was worth every cent. Every one of the staff was so kind, friendly & welcoming. One person took me on a tour & showed me the cremation room. Then they asked if I wanted some time with my cat & brought him to me in a private room, wrapped in a heart blanket & in a basket. When I was ready, they took my cat. -I chose not to wait in the crematorium during the process but would have been allowed if I had chosen.They helped me select a box & engraved a nameplate, provided me with a paw print & locks of hair. They put some ashes in a piece of jewelry I brought with me. I noticed a lot of them wore small urn necklaces. These are animal people.While I waited for the process to be completed, I sat on a couch & from the back emerged a dog who jumped up beside me & sat upright & kept me company. It was very soothing & a bit amazing. Iβve uploaded a picture of him. He knew.
Elizabeth McNeil (Elizabeth Loves Art)
We recently had a very unexpected passing of our beloved fur family member Biggie. Paw Prints was entrusted with the final care and arrangements of his remains. From the beautiful box, name plate, paw print, and lock of hair - to the beautiful card and packet of wildflower seeds to plant in his memory. Paw Prints made this horrible time in our life just a little more bearable. Thank you so much for taking such loving care of our boy in this final stage of his precious life.
Tammy Hill
I was of course devastated after the passing of my 15 year old Sphinx cat Piggy. But Paw Prints made the process easy and they were very efficient and got my boy back to us the same week. The pricing is very reasonable and the container offered as part of the cost was a very nice wood grain box that held a photo (other options were also available). The staff are sensitive to your needs and are very respectful and caring. The promptness of service was truly appreciated. Thank you for offering this service so that people can keep their beloved pets close after their passing β€οΈππ½God bless you all!
Derek Yearwood
Thank you for the service you provide. Though I did not deal directly with your company, it was done through the vet, I still appreciate what you did for me. My cat Cubby was with me for an amazing 17 years. I would do anything to have him back, but thank you for allowing me to have him in this way versus nothing at all.It was a hell of a night when it was all unfolding and through all of my tears I just hoped I was making all of the right decisions. I was very nervous to return to the vet to pick him up because I simply didn't know what to expect. Everything was packaged neatly in a perfect little carrying bag. Inside was also an enclosed envelope with an amazing poem and a few other things. I've seen the poem before, but I still read every word of it again while fully engulfed in tears. He is now back home where he belongs and resting atop his favorite fleece blanket. Thank you again.
harmony momentofbeing
I donβt even have the words to express how much we appreciate the services we received for our special boy Duke! We feel so confident that he was treated with the upmost respect due to the compassion that went along with the professionalism weβve received . The price was very reasonable but really priceless. We feel like Duke was able to keep his dignity the whole way through and heβs finally home and we can now hopefully find out closure ...somehow someway. Paw Pets has really helped us in so many ways that we didnβt even expect, they knew exactly what to do . Thank you so much for The beautiful card and poem and the seeds along with some of his fur to keep and plant and the box is amazingly beautiful the engraving is perfect! I 100% am recommending them itβs the best way and sure way ..they deal with it all and call u when they are ready to come home and that takes so much off you especially when grieving Nobody wants to deal with anything . From our hearts and our boy, thank u so so much !The Luera family β€οΈ
Nina Mordan
100 βοΈ I could not have found a better place to do this. From the first saddened initial phone call to the end pick up of my sisters beloved Snoop Dawg, I am still in awe about how everything was taken care of here. Hillary was the kindest, most concerned woman I spoke with after my extensive search for the right place. She wanted to know him, not just as a dog but as the loving boy he was to my sister and our family. After a short 5 min phone call with her, I felt 100% comfortable knowing heβd be in good hands. She was there to answer the first call, continuing throughout the whole process ... start to finish. Dropping him off ourselves after the vets office a terrible downpour came out of no where on a sunny day and they both stood in the rain, no problem, making sure he was shown the respect. They a very nice comforting room for 3 of us to sit down on a couch to sit and talk with him before saying our last goodbyes to his physical body. It was so so much more than I could have ever expected. Paw prints went above and beyond. It was the only place I found that offered a beautiful wooden box hand carved (maybe) with an amazing cherry blossom tree flower design instead of a cardboard box or plastic box as his urn and at no extra cost. They were also the least costly place I was able to find as well, while still offering so much that other places did not. They really made this terrible loss more comforting than I could have imagined for my sister and everyone who knew Snoop aka NuNuThank you so much everyone at paw prints πΎβ€οΈ
christine troost
We have lost 2 of my best buddies in the past week. Rusty and Sapphire were cared for by Paw Prints better than we could ever have asked for. They were incredibly compassionate, and we appreciate it so much. My husband said that Laura was amazing. Thank you!
Christopher Stann
Have been coming to them for years. Always very kind and treat my animals with respect. They have a cart for the bigger animals that has a blanket and a pillow. Even went so far as to nicely fold the blankets my dog was wrapped in and place them on my seat while I was doing the paperwork. I never give 5 star reviews because I believe there is always room for improvement. I honestly can't see where they need to improve.
Linda Hemphill
Took s month to finally receive my sweet kitty Faithβs cremains. Beautiful box, but no lock of fur or paw print. When in a heartbroken state holding her in her last moments, it was not clear to me that the lock of fur and paw print were not included with the cremation. This should be addressed on your website. As it isnβt, one could infer these keepsakes would be. It was also not obvious on the form, as if I were in any emotionally coherent state to process its content fully. As happy as I am to finally have Faith resting at home, I am crestfallen that her tiny paw prints werenβt memorialized. They wouldβve been a treasure to me, but are now gone forever.
Sessa Babyy
My daughter lost her best friend, her Esa Mugzy just two days before her father's death anniversary. Two years ago we loss my kitty Munchie and my baby Lil Bit one month apart. Two years ago this company was amazing and caring. I had requested INK pawprints of Munchie and Lil Bit for all 7 of my children. Just on a plain paper so one day it can be made into a tattoo for them. They accommodated with no hesitation. However on the 6th of July 2022 I had asked for the exact same INK print on plain piece of paper and now want to charge 39.00 even though I paid for private cremation and a clay print. So you mean to tell me your company can't take a dogs paw and INK it placing on a plain piece of paper at no cost when someone literally stayed alive with depression due to this doggie keeping her safe and happy? So during the most difficult time of a child's life 39.00 is such an issue? Not to mention the country is literally in chaos and people unable to afford necessities. 39.00 is that big of a deal for your company. That is very sad and I will never go through your company again for another beloved pet. πPs.. When Munchie passed on 7/3/2020 I had told you that my husband's death anniversary was on the 8th of July and yet you still cremated him on the 8th of July like a slap in the face to my family at such a terrible time. Your company is not compassionate and money hungry. Yes you make beautiful memorials but an INK print on a PLAIN piece of paper 39.00? You should be ashamed of yourself....
Roy Crook
They picked up and delivered our Groverβs remains to our vets office and provided a private cremation. They included a nice urn, sympathy card, wild flower seeds to plant in his memory, and a lock of his fur. We are impressed with the caring way Paw Prints took care of our Grover.
L. Gilder
On February 23, 2018 we had to say goodbye to Keanu. I already knew that I wanted to use Paw Prints services. They handled everything including pick up from our trusted veterinarian. I have been involved in the funeral business since I was a teenager and I can confidently say that Paw Prints is professional firm, and their compassion and attention detail impressed us a lot. The facility was very clean and the customer service was phenomenal. Their pricing is very reasonable and I highly recommend them.
Kristie Wood
I was so touched at the personal touches included with my Lola's urn. First, the urn i chose is absolutely beautiful. i am so proud to display it in my den. The sweet letter included made me cry. Also, it was a wonderful surprise to have Lola's paw print and locks of her curls. Paw Prints Pet Crematory is awesome and wonderful at helping to give you closure when losing a much loved member of your family.Thank you from my heart.Kristie Wood
Rebecca M
Anni of Paw Prints Pet Crematory did an outstanding job on communication before, during, and after the beautifully carved wooden box with cremation remains of our dog Lily was received. The wooden box had an ID plate on the front with Lily engraved on it. The packaging and shipping protection was the best I've ever seen and very grateful for this quality service! A tracking# was provided along with a date and time because someone had to be home to sign the invoice as a signature is required.Thank you Anni.
R Wa
Three weeks ago our most special, beautiful, bigger than life itself Dalmation passed away at the age of 12. How blessed we were to welcome Loki into our family at 12 weeks old. His presence in our lives was bigger than his huge heart. He was so loved by family, friends and neighbors. The outpouring of support from everyone has been more than I could have ever expected. The void in our home is overwhelming. He left his wonderful paw prints in every ones heart he came in contact with. When he passed two days after his 12th birthday it came out of left field. We knew he was a senior dog but like every pet parent we were not ready to lose him. We were lost. The wonderful team at Paw Prints guided us through this sad time. Laura was wonderful. She took complete responsibility to ensure Loki would be properly taken care of. Her calm demeanor was more than we could have ever hoped for. Words cannot express our gratitude to her and her special team as they helped us navigate a truly heart breaking time in our life. Paw Prints took a terribly sad time in our lives and made it just a little bit easier. Words cannot do justice as to how grateful we are to them. Thank you from the bottom of our hearts. The Walz Family, Jacksonville, Florida π
Michael Greene
Paw Prints gave us comfort and incredible customer service during a very tough time of losing our dog. Annie was amazing and provided the sympathy and care to make our pet's final arrangements more bearable.
Maplelita Keypels
I cannot speak high enough praise of Paw Prints. Losing our babies is hard enough and if you're reading these reviews under those circumstances and trying to make difficult decisions about aftercare my heart goes out to you. Trust me when I say that Paw Prints will be the most compassionate, caring, and tender part of things. They've handled several of our pets and each time they've been consistently kind and human, and just wonderful. *Pre-pandemic*, I opted for a witnessed cremation for one of my cats and every single employee we had the privilege of interacting with were amazing. Every other service has been equally awesome. We trust and appreciate Paw Prints so much that we'll drive 3hrs to Jax for their services. Thank you for being so excellent!
Elysia Cochran
I want to personally thank the wonderful staff of Paw Prints for taking such amazing care of my bulldog Wiggles. I picked her up today from my vet and was absolutely speechless when I saw how beautiful the package was. Her urn was gorgeous and her paw print was perfect!!! I was so touched when I saw the patch of fur from my baby... That of course made me very emotional as I knew exactly what spot the fur was from by the coloring! The poems were a beautiful touch. I really felt so blessed knowing that Paw Prints treated my baby so delicately just like she deserved. The pain of losing my baby is unreal but tonight I have Wiggies paw print to hold which gives me comfort. Thank so from the bottom of my heart!!!!
colamonico cutie
Paw Prints is a first class operation. The office is beautiful, clean and serene. We love our pets. In this case we loved our beautiful standard poodle. We had her euthanized and personally brought her to Paw Prints. Kelly and the entire staff are sympathetic and understanding. They handle the process with respect. Kelly discussed our options and we decided what we wanted done. We selected the imprinted paw print frame with a side section for a photo. After the decision was made Kelly asked if we wanted to go into the quiet room and say our goodbyes. The room was private and tranquil, our baby was peacefully on a cart, with a little pillow under her head. This process helped us with closure. Thank you Paw Prints.
Shelby Hornback
Paw prints cremation cremated my beloved bearded dragon. Her cremains were returned to me swiftly. The clay "paw" print I recived was beautiful and will be treasured for years to come. I can not that the Paw Prints team enough.
K. Brian Foster
I can't say enough about these wonderful people.We lost our 13 year old cat Frisco in December 2019, and Paw Prints took care of the cremation and returned our buddy to us, along with a set of his paw prints and some of his beautiful fur. Plus there was a card and a sweet poem.These people care about you and the memory of your pet. They are super-responsive via email, and are so kind. Breanna is the sweetest and kindest person. You can sense her compassion and sympathy. She is a gem!If I could give them 15 stars, I would.Thank you so much!
Anastasia Starling
This was my first pet loss, my little guinea pig phantom grew old and tired. I got him back in less than a week, They gave me some of his fur, a letter and a rainbow bridge poem very nicely in a letter. Seeing this made me feel better as I know they took good care of him, you can tell they love the work they do, providing comfort for grieving fur-parents. Thank you all so much.
Jen Jacksonville
If youβre reading this review, youβve probably just lost your fur-babyβ¦ and if youβre like me, youβre crying, upset, and apprehensive about what youβre βsupposedβ to do with them. Trust me, I understand. When we lost our cat, Oliver, 3 years ago and the vet asked me after he passed βwhat would you like to do with himβ I was overwhelmed. No one really talks about pet βaftercareβ so I didnβt know what to expect. I researched my options and came across Paw Prints. Nate and Kelly were so comforting, Iβm not sure Iβve ever met two more caring and genuine people. I remember Nate calling me back afterhours, taking the time to thoroughly explain everything, and making sure I was comfortable before making any decisions. There was NO pressure, no sales pitch for upgrades/packages, and there was no doubt in my mind that they were an honest company who would deliver on their promise to me and my pet. Last Sunday, we lost our cat Louie to cancer, and when it came time to answer the vetβs question I knew exactly who I wanted to take care of his cremation. Yes, I was still in tears, and it was still one of the most difficult decisions to let go of my best friendβ¦however there is comfort when you know they will be handled with love, care and respect. I called Paw Prints expecting to leave a message since it was Sunday, but Kelly answered, took care of everything and put my mind at ease. Nothing will make the loss of a beloved pet easier, but Paw Prints will treat you like family and that has given me much needed peace.
Bobby Bradshaw
We picked up our sweet boys remains yesterday. I was so impressed by the items included in our very nice bag. The wooden box is beautiful. We paid extra for paw print and so thankful we did. It included a small plastic bag of his hair. You made a very sad time more bearable. The wait time for return was only a week. Thank you for your products and services.We will definitely recommend your company!
T Slonaker
Went to First Coast No More Homeless Pets to have my dog put down he was in a lot of pain no longer waking hardly eating drinking or even cleaning himself. Took a lot to do it but it was for the best. They then had Paw Prints come get him and they did perfect. Above and beyond what I expceted. Perfect box with his ashes, paw print, fur with all his colors, poems, notes, certificate, and more. He may be gone but Paw Prints made sure to take care of him and me. THANK YOU SO MUCH.
Kori Merritt
During this most difficult time of my life Paw Prints left me and my family with the most memorable urn of our sweet boy Batman. We received everything that was stated in the beginning as in his paw print, seeds, beautiful urn, lock of hair and my sweet boys collar was all returned to me. Thank you for taking the time to handle our boy with the upmost dignity and respect. Nothing in life will ever prepare any family that is faced with such a difficult decision. He will be forever missed! This company definitely met all my expectations. Thank you for everything.
Marla Astin
Had to make the hardest decision of my life on 12 Aug 2017. All Animal Clinic uses Paw Prints to handle remains of your pet. Paw Prints is awesome, I got my baby boy back on 17 Aug 2017, with a note from the company, a rainbow bridge poem, his paw print,a wildflower card with seeds to plant in his memory and some of his hair along with his remains. Everything is perfect. I love it. Thank you Paw Prints and All Animal Clinic I am truly grateful for everything.
Gary T
Extremely happy with their service. We lost our dog Maddie unexpectedly on March 19th. We took her to the animal hospital and let them take care of the final details. I didn't realize they used an outside service for the cremation. When I picked her up a week later I was very surprised to find that she was taken care of in a way we never expected. She was provided to us in a beautifully engraved wooden box, cremation certificate, a plaster paw print of her paw, clippings of each color of her fur and two beautiful poems, sympathy card and a heart shaped seed pack to plant in memory of her all provided in a very nice canvas bag. It made us feel better that she had been taken care of for her final rest in a better way than what we ever imaged. Our loss is still very hard but thank you Paw Prints for making it a little easier .
Jason Shannon
Last Tuesday at about 10:30pm, we lost our 13 year pitbull to a sudden illness. We ended up with just 2 hours with her after we realized that she was completing her mission. After we said our final goodbyes, my wife and I sat down to try to figure out what we should next. Allowing a vet to dispose of the remains of my wife's beloved friend and protector, was just not an option. A burial at home would have been acceptable, but Georgia weighed almost 70lbs, so it would have been no simple task. I called Paw Prints and left a message, and within 20 minutes Kelly returned my call. We discussed our options and decided that taking Georgia to an emergency vet who works directly with Paw Prints was going to the best way to handle the situation. I dropped her off around midnight that Tuesday, and on the following Monday morning I got a call to come pick her up. We recieved a beautiful urn, and the cards and poems were a great touch. When I made that call, I needed compassion, honesty, and a sense of urgency. Paw Prints delivered on all three. I hope we don't have to go through this again for a very long while, but when the time does come, I know who I'll call! Thank you!
Julia Edwards
We got our sweet kittyβs remains today, and Paw Prints was absolutely fantastic. The price is incredibly reasonable, and the box she came back in was beautiful. We got an envelope with a clipping of her hair, a wildflower heart, two poems/stories, and her certificate. You can 100% trust your pets with them.
Kimberly Whitson
Paw Prints is a wonderful and heartwarming company. I have lost two fur babies in the last 6 months and they have done a wonderful job for me to be able to always remember them. The foot print and the other wonderful things they sent back to me are so special. Thank you so much for your kindness!
Jen Taylor
They're the best place to use when the saddest day happens to our beloved pets. They were very friendly and caring about how they handle our babies. We got them back pretty quickly being that it was around the holidays and when my daughter lost here dog they got him back in less than 2 weeks. In a beautiful wooden urn and there paw prints.
Anna Maxwell
Just want to let everyone know how much I appreciate everyone at Paw Prints. They are wonderful, caring and truly understand. This is always a difficult time and Nate makes everything go very smooth. If you are ever in need, do not hesitate to call Paw Prints. They will take excellent care of you and your pet.We love youAnna Maxwell
PBJβs way!
I just received my family member and best friend Jackson.. He represented everything we love in dogs/animals and when we first met Jackson he was living with owners that neglected him and left him in bad condition but that was all in the past once when we took him in and we made sure that he will never again have to go through another horrible experience like he did with his last owners. Unfortunately brain cancer was diagnosed and ended up being what took my family member away from me as we tried our best to fight it. It was something that really hurt us like never before especially because of how much we cared about him. I received a beautiful letter along with a poem, certificate, seeds, and a paw print. It truly meant a lot to me and my family seeing how much care and respect that was put for my pets remains. I want to thank you from the bottom of my heart and on behalf of my family for the care and respect of my pet as he truly was not just a best friend but a member of my family.R.I.P Jackson gone too soon but will never be forgotten
Diana Wildrick
Sadly we had to put our Beagle down on Friday, October 25th, 2013. I had called the day before and spoke with Kelly and got everything pre-arranged for our dog. We dropped him off @ 11:15 -11:30 on Friday and was able to pick him up the same day. They even took the time and effort to put some of our Snoopy's ashes in a separate urn for our older son whom could not be with us. I highly recommend Paw Prints to anyone that has or is about to lose a pet. The prices are very reasonable and the staff is an absolute delight to work with because they understand the pain the family goes through. Thank you Nate and Kelly for all you have done for our family.
mary murphy (murphy)
I've have had to (sadly) use this precious and invaluable service for the past 4 years. The first time was when my best friend of 14 years passed and i was completely lost and broken. They helped me through the steps and made this gut wrenching experience tolerable and I can't be more appreciative. I was completely broken from this loss. I had urn necklaces and they helped me by putting a bit of her ashes for me. I didn't have to touch the ashes myself, see them or pay a fee. Since then, I've used them twice more for my other old dachshunds. I recommend them to anyone who is dealing with this difficult time. They will even come to your house. In their office, they even have the sweetest therapy dog that laid in my lap and comforted me while I cried.
Jeff Gaddie
After we lost our Collie, and having lost track of time, I called Paw Prints and they had closed for the day, but Nate answered his phone and without hesitation turned around and met us back at his office to take care of our lost family member. Paw prints is truly the most professional and caring facility you can go to.The experience was as good as it could be, in the face of how bad we felt, they were understanding, and worked with us every step of the way.I just cant begin to list all they do for you, and how great Nate was assisting us. But as a retired Police Officer I was impressed, very impressed, and thats not easy to do.Thanks Nate for taking such good care of my lost friend!!
Whitney Elliott
Called several times to inquire about options on the style box & options for engraving etc. Each time I was told something different by whoever answered the phone call.So long story short is my precious boy is on the way back to our vet for "delivery" as they stated without anything engraved on the box???What a HUGE disappointment. They said he could be brought back and not left to correct their mistake. He's been down at their business for a week... stayed at the vet for 3 days after he passed so, no I was not going to send him back for them to engrave the box. It's time he comes home. We will just be the losers because we won't have what we were told we were receiving.Your company should have more details on your web-site & get all of your staff on the same page with information. The type of business your in the details should definitely be most important to families suffering such a loss.This will be the only time we use your services because we cannot go back & change anything.
Jackie A
I can't thank Paw Prints enough for the care they showed. I also appreciated the quick service. I could not sleep until my beloved Buffy was back home. I also appreciated the poems and lock of hair they enclosed along with the box. Thank you so much to Paw Prints for taken should good care of my sidekick (Buffy).
tracye tyson
They came out on the weekend to get my Savannah. And treated her like you would treat a human with care, love an gentalnist just heart felt support. The gentleman that came cried with me as he placed her in the van. I have recommended Paw Prints to everyone I know with pets. Thank you
labradoreadore
TRIBUTE TO ISABELLAπΎ IsabellaLabradorIssyThe death of my beloved yellow English Labrador, Isabella, was completely unexpected. Issy was in the prime of her life. Sweet as ever, funny, innocent and not a mean bone anywhere in her body. Issy loved every human and creature. She would just watch the lizards on the fence and never attack. She was my joy.We came to Jacksonville to retire. Issy was with me almost every moment of the day. On 8-12-2016 we went to look at housing to rent. There was a very nice fenced in yard. The owner of the property asked me to let Issy play and socialize with his dogs to see how they got along. Another person, caretaker of the property, who also has a dog left the gate open. My Issy was protected and was watched like a hawk by me her whole life. She knew nothing of cars or traffic. In the matter of a few seconds, before anything could be done, Issy was struck by a fast moving vehicle on Hodges. She did not die immediately. My hope is that she felt my kisses and my arms around her, and that she heard me say, " I love you so much Issy, please hang on". It was not to be and her spirit left me in the car on the way to the emergency vet hospital. My grief and guilt is beyond words.Thank you Mrs. Ferguson for your initial help and understanding. Thank you Hillary for your help in getting Isabella back into my arms as soon as possible. Your presentation of Issy is the most beautiful I have ever received (all of my pets have been cremated). I've always kept their fur and thank you for giving me Issy's fur. It's so wonderful to have a tangible memory of our pet's actual existence...to touch if one wishes. The wooden urn, Issy's paw print, flower seeds, writings, labels, burlap bag and envelope are all so lovely ... Just perfect for our beloved which means so much to us, the animal lovers of the world. We are truly the lucky ones.I will love you forever and ever, Isabella. You are so very missed and I can't wait to see you again. I'm sure everyone else was at Rainbow Bridge to greet you. Issy, you are perfect again. You are all perfect again so Run free and Play hard together until we all meet again. Here's your teddy bear to suck onπ».....And your tennis ball πΎ. ββοΈββ.." Love Changes Everything"...Issy π
Judy Davis
Our beloved cat, Monica, passed last week. Dr. Katue, hospice vet, made all the arrangements for private cremation and urn. Paw Prints did such a wonderful job and their staff is so caring and compassionate. I can't say enough wonderful things about them. I highly recommend.
Josh Rush
Got our Bella back yesterday. Thank you for the beautiful box and card.. Only thing is we didn't receive the flower seeds the card said was in the envelope. ππ All in all just happy our girl is home. Thank you very much. β€β€β€You guys are awesome. As of today we not only received one package of seeds but 5. Bella Will forever be in our hearts thanks to you all. You all are angels and Bella will rejoice in Doggy Heaven. β€β€
Jenn Ames
This is a wonderful place. They truly care and did such a lovely job with my sweet Onyxβs remains. He was my best friend for 16 years and when he passed away last month I was so lost. The locks of fur and ceramic paw prints they included with his ashes brought me so much comfort.Thank you to Paw Prints for understanding just how important our furry friends are π
Derek Yearwood
Thank you for the service you provide. Though I did not deal directly with your company, it was done through the vet, I still appreciate what you did for me. My cat Cubby was with me for an amazing 17 years. I would do anything to have him back, but thank you for allowing me to have him in this way versus nothing at all.It was a hell of a night when it was all unfolding and through all of my tears I just hoped I was making all of the right decisions. I was very nervous to return to the vet to pick him up because I simply didn't know what to expect. Everything was packaged neatly in a perfect little carrying bag. Inside was also an enclosed envelope with an amazing poem and a few other things. I've seen the poem before, but I still read every word of it again while fully engulfed in tears. He is now back home where he belongs and resting atop his favorite fleece blanket. Thank you again.
harmony momentofbeing
I donβt even have the words to express how much we appreciate the services we received for our special boy Duke! We feel so confident that he was treated with the upmost respect due to the compassion that went along with the professionalism weβve received . The price was very reasonable but really priceless. We feel like Duke was able to keep his dignity the whole way through and heβs finally home and we can now hopefully find out closure ...somehow someway. Paw Pets has really helped us in so many ways that we didnβt even expect, they knew exactly what to do . Thank you so much for The beautiful card and poem and the seeds along with some of his fur to keep and plant and the box is amazingly beautiful the engraving is perfect! I 100% am recommending them itβs the best way and sure way ..they deal with it all and call u when they are ready to come home and that takes so much off you especially when grieving Nobody wants to deal with anything . From our hearts and our boy, thank u so so much !The Luera family β€οΈ
Nina Mordan
100 βοΈ I could not have found a better place to do this. From the first saddened initial phone call to the end pick up of my sisters beloved Snoop Dawg, I am still in awe about how everything was taken care of here. Hillary was the kindest, most concerned woman I spoke with after my extensive search for the right place. She wanted to know him, not just as a dog but as the loving boy he was to my sister and our family. After a short 5 min phone call with her, I felt 100% comfortable knowing heβd be in good hands. She was there to answer the first call, continuing throughout the whole process ... start to finish. Dropping him off ourselves after the vets office a terrible downpour came out of no where on a sunny day and they both stood in the rain, no problem, making sure he was shown the respect. They a very nice comforting room for 3 of us to sit down on a couch to sit and talk with him before saying our last goodbyes to his physical body. It was so so much more than I could have ever expected. Paw prints went above and beyond. It was the only place I found that offered a beautiful wooden box hand carved (maybe) with an amazing cherry blossom tree flower design instead of a cardboard box or plastic box as his urn and at no extra cost. They were also the least costly place I was able to find as well, while still offering so much that other places did not. They really made this terrible loss more comforting than I could have imagined for my sister and everyone who knew Snoop aka NuNuThank you so much everyone at paw prints πΎβ€οΈ
christine troost
We have lost 2 of my best buddies in the past week. Rusty and Sapphire were cared for by Paw Prints better than we could ever have asked for. They were incredibly compassionate, and we appreciate it so much. My husband said that Laura was amazing. Thank you!
Christopher Stann
Have been coming to them for years. Always very kind and treat my animals with respect. They have a cart for the bigger animals that has a blanket and a pillow. Even went so far as to nicely fold the blankets my dog was wrapped in and place them on my seat while I was doing the paperwork. I never give 5 star reviews because I believe there is always room for improvement. I honestly can't see where they need to improve.
Linda Hemphill
Took s month to finally receive my sweet kitty Faithβs cremains. Beautiful box, but no lock of fur or paw print. When in a heartbroken state holding her in her last moments, it was not clear to me that the lock of fur and paw print were not included with the cremation. This should be addressed on your website. As it isnβt, one could infer these keepsakes would be. It was also not obvious on the form, as if I were in any emotionally coherent state to process its content fully. As happy as I am to finally have Faith resting at home, I am crestfallen that her tiny paw prints werenβt memorialized. They wouldβve been a treasure to me, but are now gone forever.
Sessa Babyy
My daughter lost her best friend, her Esa Mugzy just two days before her father's death anniversary. Two years ago we loss my kitty Munchie and my baby Lil Bit one month apart. Two years ago this company was amazing and caring. I had requested INK pawprints of Munchie and Lil Bit for all 7 of my children. Just on a plain paper so one day it can be made into a tattoo for them. They accommodated with no hesitation. However on the 6th of July 2022 I had asked for the exact same INK print on plain piece of paper and now want to charge 39.00 even though I paid for private cremation and a clay print. So you mean to tell me your company can't take a dogs paw and INK it placing on a plain piece of paper at no cost when someone literally stayed alive with depression due to this doggie keeping her safe and happy? So during the most difficult time of a child's life 39.00 is such an issue? Not to mention the country is literally in chaos and people unable to afford necessities. 39.00 is that big of a deal for your company. That is very sad and I will never go through your company again for another beloved pet. πPs.. When Munchie passed on 7/3/2020 I had told you that my husband's death anniversary was on the 8th of July and yet you still cremated him on the 8th of July like a slap in the face to my family at such a terrible time. Your company is not compassionate and money hungry. Yes you make beautiful memorials but an INK print on a PLAIN piece of paper 39.00? You should be ashamed of yourself....
Roy Crook
They picked up and delivered our Groverβs remains to our vets office and provided a private cremation. They included a nice urn, sympathy card, wild flower seeds to plant in his memory, and a lock of his fur. We are impressed with the caring way Paw Prints took care of our Grover.
L. Gilder
On February 23, 2018 we had to say goodbye to Keanu. I already knew that I wanted to use Paw Prints services. They handled everything including pick up from our trusted veterinarian. I have been involved in the funeral business since I was a teenager and I can confidently say that Paw Prints is professional firm, and their compassion and attention detail impressed us a lot. The facility was very clean and the customer service was phenomenal. Their pricing is very reasonable and I highly recommend them.
Tracy Ford
Paw Prints has taken care of 3 of my babies after they have passed away. They have always showed compassion towards me and my pets. I wouldnβt want any other service to take care of my dogs.
Chelsey Vowles
Words are not enough, to express how compassionate and loving this company is! What they did for my tortoise and my daughters pet rat (yes rat) was so sweet! The clay impressions that they did will allow us to hold our pets once more and remember them forever!
sallystaugustine
When we lost Jazz after 18 years we were devastated. We had made the decision to keep his cremains several years ago. I didn't expect the beautiful way you honored our dear little dog. The wildflowers are sprouting in a pot on our deck, his little urn now has a brass plate. Thank you so very much for making this difficult time very comforting.
Amerah
I just had my puppy cremated. I wish I had known about keeping the fur... Got her ashes back Saturday. The urn, bag, poem and pack of wildflowers are lovely. Thank you for being so sweet and thoughtful
Mandy Sparkman
Paw Prints truly went above and beyond the call of duty with my sweet Emma. I was absolutely blown away by the personal touches that were included with her return. Paw Print's stellar attention to detail was a bright spot in an otherwise heartbreaking situation. I greatly appreciate the care that was taken to provide such attention to detail!
M R
I could have sworn I already made a review on this amazing business. My oldest cat, Cece, died on 27Feb17, at around 3 pm. I got to the crematory just as Kelly was walking to her car. Instead of turning me away, she walked me right back in and stayed for an extra 45 minutes after she clocked off. She was extremely thorough, making sure I was able to see thw metal id disc to compare to the paperwork that was going to go with Cece thru the cremation process, and made sure I got exactly what I wanted for my girl. If I ever unfortunately need to use pet cremation services ever again while Iβm still in Florida, Iβll be sure to use Paw Prints. Thank you so much for making my difficult time much easier.
g_stiles
This place...I cannot say enough good about them. They were referred to us by a coworker that has used them before, and aside from the unfortunate circumstances I can say it was a respectful and gentle interaction. Dante came and picked up our boy and he did everything just right. We will refer them to everyone we know and would absolutely positively use them again. THANK YOU for taking care of our buddy for us, we miss him everyday
Katie Fishack
These people are awesome! We just unfortunately had to cremate our Cersei and they made the process so much easier for us . The keepsake box with the paw mold was so beautiful. The flower seeds and the rainbow bridge story was an awesome and thoughtful touch.
Heather W
I can't thank Paw Prints enough for providing the perfect send-off for our beloved dog. Their quick, professional service allowed us to have our baby back home by Christmas, giving us the closure we so desperately needed.
James Giraldin
First: This company was given our beloved pet on June 25th; our dog was suppose to be cremated individually with his paw print, a lock of his hair and ashes returned to us. After 30 days we got a call which basically said "oops, we cremated your dog with a bunch of others and disposed of the ashes." I would not trust this company!!!!Second: It is not locally owned! It is owned by an international conglomerate out of Canada:109 - 230 Hanlon Creek BoulevardGuelph, Ontario N1C 0A1CanadaIt operates in the United States as Gateway Services LLC. I believe Nate F. is Nate Ferguson and I don't think he has managed the business for several years.
Kristie Wood
I was so touched at the personal touches included with my Lola's urn. First, the urn i chose is absolutely beautiful. i am so proud to display it in my den. The sweet letter included made me cry. Also, it was a wonderful surprise to have Lola's paw print and locks of her curls. Paw Prints Pet Crematory is awesome and wonderful at helping to give you closure when losing a much loved member of your family.Thank you from my heart.Kristie Wood
PBJβs way!
I just received my family member and best friend Jackson.. He represented everything we love in dogs/animals and when we first met Jackson he was living with owners that neglected him and left him in bad condition but that was all in the past once when we took him in and we made sure that he will never again have to go through another horrible experience like he did with his last owners. Unfortunately brain cancer was diagnosed and ended up being what took my family member away from me as we tried our best to fight it. It was something that really hurt us like never before especially because of how much we cared about him. I received a beautiful letter along with a poem, certificate, seeds, and a paw print. It truly meant a lot to me and my family seeing how much care and respect that was put for my pets remains. I want to thank you from the bottom of my heart and on behalf of my family for the care and respect of my pet as he truly was not just a best friend but a member of my family.R.I.P Jackson gone too soon but will never be forgotten
Diana Wildrick
Sadly we had to put our Beagle down on Friday, October 25th, 2013. I had called the day before and spoke with Kelly and got everything pre-arranged for our dog. We dropped him off @ 11:15 -11:30 on Friday and was able to pick him up the same day. They even took the time and effort to put some of our Snoopy's ashes in a separate urn for our older son whom could not be with us. I highly recommend Paw Prints to anyone that has or is about to lose a pet. The prices are very reasonable and the staff is an absolute delight to work with because they understand the pain the family goes through. Thank you Nate and Kelly for all you have done for our family.
mary murphy (murphy)
I've have had to (sadly) use this precious and invaluable service for the past 4 years. The first time was when my best friend of 14 years passed and i was completely lost and broken. They helped me through the steps and made this gut wrenching experience tolerable and I can't be more appreciative. I was completely broken from this loss. I had urn necklaces and they helped me by putting a bit of her ashes for me. I didn't have to touch the ashes myself, see them or pay a fee. Since then, I've used them twice more for my other old dachshunds. I recommend them to anyone who is dealing with this difficult time. They will even come to your house. In their office, they even have the sweetest therapy dog that laid in my lap and comforted me while I cried.
Jeff Gaddie
After we lost our Collie, and having lost track of time, I called Paw Prints and they had closed for the day, but Nate answered his phone and without hesitation turned around and met us back at his office to take care of our lost family member. Paw prints is truly the most professional and caring facility you can go to.The experience was as good as it could be, in the face of how bad we felt, they were understanding, and worked with us every step of the way.I just cant begin to list all they do for you, and how great Nate was assisting us. But as a retired Police Officer I was impressed, very impressed, and thats not easy to do.Thanks Nate for taking such good care of my lost friend!!
Whitney Elliott
Called several times to inquire about options on the style box & options for engraving etc. Each time I was told something different by whoever answered the phone call.So long story short is my precious boy is on the way back to our vet for "delivery" as they stated without anything engraved on the box???What a HUGE disappointment. They said he could be brought back and not left to correct their mistake. He's been down at their business for a week... stayed at the vet for 3 days after he passed so, no I was not going to send him back for them to engrave the box. It's time he comes home. We will just be the losers because we won't have what we were told we were receiving.Your company should have more details on your web-site & get all of your staff on the same page with information. The type of business your in the details should definitely be most important to families suffering such a loss.This will be the only time we use your services because we cannot go back & change anything.
Jackie A
I can't thank Paw Prints enough for the care they showed. I also appreciated the quick service. I could not sleep until my beloved Buffy was back home. I also appreciated the poems and lock of hair they enclosed along with the box. Thank you so much to Paw Prints for taken should good care of my sidekick (Buffy).
tracye tyson
They came out on the weekend to get my Savannah. And treated her like you would treat a human with care, love an gentalnist just heart felt support. The gentleman that came cried with me as he placed her in the van. I have recommended Paw Prints to everyone I know with pets. Thank you
labradoreadore
TRIBUTE TO ISABELLAπΎ IsabellaLabradorIssyThe death of my beloved yellow English Labrador, Isabella, was completely unexpected. Issy was in the prime of her life. Sweet as ever, funny, innocent and not a mean bone anywhere in her body. Issy loved every human and creature. She would just watch the lizards on the fence and never attack. She was my joy.We came to Jacksonville to retire. Issy was with me almost every moment of the day. On 8-12-2016 we went to look at housing to rent. There was a very nice fenced in yard. The owner of the property asked me to let Issy play and socialize with his dogs to see how they got along. Another person, caretaker of the property, who also has a dog left the gate open. My Issy was protected and was watched like a hawk by me her whole life. She knew nothing of cars or traffic. In the matter of a few seconds, before anything could be done, Issy was struck by a fast moving vehicle on Hodges. She did not die immediately. My hope is that she felt my kisses and my arms around her, and that she heard me say, " I love you so much Issy, please hang on". It was not to be and her spirit left me in the car on the way to the emergency vet hospital. My grief and guilt is beyond words.Thank you Mrs. Ferguson for your initial help and understanding. Thank you Hillary for your help in getting Isabella back into my arms as soon as possible. Your presentation of Issy is the most beautiful I have ever received (all of my pets have been cremated). I've always kept their fur and thank you for giving me Issy's fur. It's so wonderful to have a tangible memory of our pet's actual existence...to touch if one wishes. The wooden urn, Issy's paw print, flower seeds, writings, labels, burlap bag and envelope are all so lovely ... Just perfect for our beloved which means so much to us, the animal lovers of the world. We are truly the lucky ones.I will love you forever and ever, Isabella. You are so very missed and I can't wait to see you again. I'm sure everyone else was at Rainbow Bridge to greet you. Issy, you are perfect again. You are all perfect again so Run free and Play hard together until we all meet again. Here's your teddy bear to suck onπ».....And your tennis ball πΎ. ββοΈββ.." Love Changes Everything"...Issy π
Judy Davis
Our beloved cat, Monica, passed last week. Dr. Katue, hospice vet, made all the arrangements for private cremation and urn. Paw Prints did such a wonderful job and their staff is so caring and compassionate. I can't say enough wonderful things about them. I highly recommend.
Kimberly Dudley
I want to thank you for the beautiful urn for our sweet Pretty Girl Kikyo and the kind words. Thank-you for the compassion you showed to our family. I love the paw price t and all the little extras ya'll did and especially showing love to our girl too. Kimberly Dudley
Vanessa Mace
Customer service was amazing. I would never trust another company with my pet. Kelly is so sweet and helpful. With such a hard time they made me feel better about my pet being in good hands.
Julie H from FL
Yeah we have used them in the past. They do a awesome job. We are doing be using them again as we have 2 dogs that are both the same age and both are declining in there health.
Misha Pratap
This place is amazing and I highly recommend it to those who have lost a pet. I lost my large reptile, an Argentine Tegu named Mojo. He was a huge part of my life and I spent every day with him. Losing him was one of the hardest things I had to deal with and Paw Prints Crematory took care of everything with such care and they treat you like family.When I called, they made accommodations right away and they were so sincere over the phone. When I walked in, they gently took mojo to prepare him and they went over paperwork and details with me. I was a part of the entire process where I was with Mojo the majority of the time. They have great options in all price ranges so they can take care of just about anyone. I was able to get footprints and an urn for my baby, I was able to be a part of the process where he was brought to the machine, and I was able to be there the entire time through every step. The staff here is wonderful and they make going through such a tough time much smoother than you think it could be.
Marie Clayton
My Moose is home and I am I touched by the care given to his remains and the beautiful paw prints and locks of his fur that we recieved. All respectful and timely and very much appreciated. He will be sadly missed but I am so glad this service is available. Thanks you
Barry S
Paw Prints treated our Koda with the utmost dignity and respect. Justin was a consummate professional and took care of her as if she were his own. I couldnβt recommend a business more highly.
shae hrtly
Everything was great! EXCEPT THEY SPELLED HIS NAME WRONG! (Wasnt a big deal because his paw prints were still tacky) I even got a couple scales from my baby. Very nice box he came in definitely not disappointed besides his name.
Rose
I recently lost a part of my heart Her name was Popis . I am not from Jacksonville I'm from Texas and I didn't wanna lay my dog here in Jacksonville some I called around and I found Paw Print I don't recall the person that I talk to she was very polite and understanding a losing someone you love and I didn't have the money to cremate her and she told me where to take her so I can get it cheaper all I wanna do is think her And appreciate everything she did for me I didn't expect everything that are received If it wasn't for her Help I Would known what to do I just wanna thank you very much And may God-bless you all I recommend anybody to Paw print They're the best And again thank you so much
Mariposa Oscura
It was very hard for my family to lose are beloved Tigger(our cat) , but when receiving his ashes from the vet...I was very pleased with the care and thought that went into taking care of our Tigger. It pleased my mother and father both to see the love that went into caring for Tigger.
Stephanie Bennett
I LOVE Paw Prints. Every employee is so kind hearted and extremely helpful. I truly appreciate the work they do and how passionate they are about the care of the pets.
Duane
Thank you for your compassionate support for my dog Ditto. She was a special family member and your company recognized her as such. Very much appreciated.
Del Mar Veterinary Hospital
PAW PRINTS ROCKS, but especially because of Eric!!! He is awesome and the company is extremely lucky to have him as part of their team. It's extremely rare to find someone as caring, hardworking, and with such a high work ethic. He is simply THE BEST!
Jennifer Ceniza
Kelly was absolutely amazing. She treated me like I was family. We lost our 15 year old gabbi unexpectedly, and the compassion she showed was heartfelt..
Becky Flayed
My friend's pet's ashes got lost and she was suppose to get them back. Will not be going here!Edit* she called back then and their pet's ashes got scattered by accident they said. :( I hear a lot of people talk badly of this place. I suggest you go to a smaller family owned place if you care about your pet, not here!
Robert Jameson
We were introduced to Paw Prints by our veterinarian after our little Chihuahua passed away unexpectedly......we loved and miss him so very much....and the pain of his loss still lingers in our hearts.......so I can not tell you how grateful and beholding we are to Paw Prints in how beautifully they acknowledged our loss....their message to us was incredibly thoughtful...appropriate...a God send which helped us perfectly in our time of sorrow...It helped us when we needed help the most...we are indebted to this wonderful group of people who genuinely feel for us, and have the knowledge and skills to guide us with such a perfect talent to bring peace to us...Thank you, and God Bless you..........
Carrie
Thank you for taking care of my babies when I can't anymore. I love what you do!
Jay Meyer
Thank you so much for the professionalism shown in taking care of our beloved Cavalier, Oliver, so we could bring him home where he belongs.
ken nikkola
Lost my old rescue jackrusselle Mollie they were very nice the only problem was they did not save any fur from her as previously done with my 2 other dogs wish i would have known could have done it myself cannot express my disappointment when i realized that happened understand your bussiness is under new management so lets be consistent in the future
Julie Bevington
Always kind and compassionate. I have had 2 of my beloved dogs cremated there (thankfully years apart) and I will use them again.
Lorien Lawendowski
To Brianna and the two that carried Buster out and set him to rest...from the bottom of my heart, We thank you...Buster was an amazing Dog that I had the honors in picking out from a litter of four at just 8 weeks old when I was pregnant with our son back in 2003...I knew then that it was love at first sight..& you all gave me the closure last Friday that I did not realize I needed after such a long hard emotional night..the sincerity, the trust and the compassion coming from you as individuals in the way he was layed to rest, will forever hold a print in my own heart personally..he fought many battles..a stroke 3 years ago..then hemangiosarcoma last year and wasn't supposed to last as long as he did and yet fought the good fight because of the love and devotion he and I shared as a family ..With that said, Buster will forever remain our loving devoted guardian ..and you all did exactly what was deserved not just for us..but for him xo10/25/03-9/27/19~The Lawendowski Family~
Josh Rush
Got our Bella back yesterday. Thank you for the beautiful box and card.. Only thing is we didn't receive the flower seeds the card said was in the envelope. ππ All in all just happy our girl is home. Thank you very much. β€β€β€You guys are awesome. As of today we not only received one package of seeds but 5. Bella Will forever be in our hearts thanks to you all. You all are angels and Bella will rejoice in Doggy Heaven. β€β€
Tracy Ford
Paw Prints has taken care of 3 of my babies after they have passed away. They have always showed compassion towards me and my pets. I wouldnβt want any other service to take care of my dogs.
Chelsey Vowles
Words are not enough, to express how compassionate and loving this company is! What they did for my tortoise and my daughters pet rat (yes rat) was so sweet! The clay impressions that they did will allow us to hold our pets once more and remember them forever!
sallystaugustine
When we lost Jazz after 18 years we were devastated. We had made the decision to keep his cremains several years ago. I didn't expect the beautiful way you honored our dear little dog. The wildflowers are sprouting in a pot on our deck, his little urn now has a brass plate. Thank you so very much for making this difficult time very comforting.
Amerah
I just had my puppy cremated. I wish I had known about keeping the fur... Got her ashes back Saturday. The urn, bag, poem and pack of wildflowers are lovely. Thank you for being so sweet and thoughtful
Mandy Sparkman
Paw Prints truly went above and beyond the call of duty with my sweet Emma. I was absolutely blown away by the personal touches that were included with her return. Paw Print's stellar attention to detail was a bright spot in an otherwise heartbreaking situation. I greatly appreciate the care that was taken to provide such attention to detail!
M R
I could have sworn I already made a review on this amazing business. My oldest cat, Cece, died on 27Feb17, at around 3 pm. I got to the crematory just as Kelly was walking to her car. Instead of turning me away, she walked me right back in and stayed for an extra 45 minutes after she clocked off. She was extremely thorough, making sure I was able to see thw metal id disc to compare to the paperwork that was going to go with Cece thru the cremation process, and made sure I got exactly what I wanted for my girl. If I ever unfortunately need to use pet cremation services ever again while Iβm still in Florida, Iβll be sure to use Paw Prints. Thank you so much for making my difficult time much easier.
g_stiles
This place...I cannot say enough good about them. They were referred to us by a coworker that has used them before, and aside from the unfortunate circumstances I can say it was a respectful and gentle interaction. Dante came and picked up our boy and he did everything just right. We will refer them to everyone we know and would absolutely positively use them again. THANK YOU for taking care of our buddy for us, we miss him everyday
Katie Fishack
These people are awesome! We just unfortunately had to cremate our Cersei and they made the process so much easier for us . The keepsake box with the paw mold was so beautiful. The flower seeds and the rainbow bridge story was an awesome and thoughtful touch.
Heather W
I can't thank Paw Prints enough for providing the perfect send-off for our beloved dog. Their quick, professional service allowed us to have our baby back home by Christmas, giving us the closure we so desperately needed.
jill mcelligott
Thank you taking such good care of my darling Charlie. You helped make a terribly sad time more bearable. I know he was given the loving attention and respect he so deserved.
Sheena OConnors
My cat died suddenly and the wonderful people understood that he was like my child. The compassion shown and the assistance through this process is something that I can not say enough was amazing.
Jeffery Brannan
I was very pleased with package i recieved from Paw Prints. The box is very ornate & I appreciate getting a patch of hair too.
Rob Mayville
These folks showed great care for our girl and compassion to our entire family. Above and beyond as I guess you should expect, but so uncommon these days. Good people. Thank you.
Sande Lucas
I'm located in Crawfordville, but they took careful care of my dog, Jessie Mae Lucas. Had her back to me in a week. I'm grateful.
Jennyfer Flores
Best place to go you can really tell they care about what they are doing by how everything is done and set up and you can see they understand a dog is part of family π’and that to me shows amazing service thank you for taking care of our little Lucy β₯οΈ
J Keh
Beautiful job on my, Bo. I have used your service for all 3 of my dogs and never disappointed. πΎ πΎ
R Ramsee
Thank you for helping to make such a difficult time so much easier.
Donald Bartlett
Absolutely Beautiful! Our pets are our family And you allowed us to treat him as such!
Dawn Hubbard
I was very inpressed.yall took care of my charlie Brown this was my first experience an i will have yall taking care of the rest pf my pets. Thank you
James Giraldin
First: This company was given our beloved pet on June 25th; our dog was suppose to be cremated individually with his paw print, a lock of his hair and ashes returned to us. After 30 days we got a call which basically said "oops, we cremated your dog with a bunch of others and disposed of the ashes." I would not trust this company!!!!Second: It is not locally owned! It is owned by an international conglomerate out of Canada:109 - 230 Hanlon Creek BoulevardGuelph, Ontario N1C 0A1CanadaIt operates in the United States as Gateway Services LLC. I believe Nate F. is Nate Ferguson and I don't think he has managed the business for several years.
Kimberly Dudley
I want to thank you for the beautiful urn for our sweet Pretty Girl Kikyo and the kind words. Thank-you for the compassion you showed to our family. I love the paw price t and all the little extras ya'll did and especially showing love to our girl too. Kimberly Dudley
Vanessa Mace
Customer service was amazing. I would never trust another company with my pet. Kelly is so sweet and helpful. With such a hard time they made me feel better about my pet being in good hands.
Julie H from FL
Yeah we have used them in the past. They do a awesome job. We are doing be using them again as we have 2 dogs that are both the same age and both are declining in there health.
Misha Pratap
This place is amazing and I highly recommend it to those who have lost a pet. I lost my large reptile, an Argentine Tegu named Mojo. He was a huge part of my life and I spent every day with him. Losing him was one of the hardest things I had to deal with and Paw Prints Crematory took care of everything with such care and they treat you like family.When I called, they made accommodations right away and they were so sincere over the phone. When I walked in, they gently took mojo to prepare him and they went over paperwork and details with me. I was a part of the entire process where I was with Mojo the majority of the time. They have great options in all price ranges so they can take care of just about anyone. I was able to get footprints and an urn for my baby, I was able to be a part of the process where he was brought to the machine, and I was able to be there the entire time through every step. The staff here is wonderful and they make going through such a tough time much smoother than you think it could be.
Marie Clayton
My Moose is home and I am I touched by the care given to his remains and the beautiful paw prints and locks of his fur that we recieved. All respectful and timely and very much appreciated. He will be sadly missed but I am so glad this service is available. Thanks you
Barry S
Paw Prints treated our Koda with the utmost dignity and respect. Justin was a consummate professional and took care of her as if she were his own. I couldnβt recommend a business more highly.
shae hrtly
Everything was great! EXCEPT THEY SPELLED HIS NAME WRONG! (Wasnt a big deal because his paw prints were still tacky) I even got a couple scales from my baby. Very nice box he came in definitely not disappointed besides his name.
Rose
I recently lost a part of my heart Her name was Popis . I am not from Jacksonville I'm from Texas and I didn't wanna lay my dog here in Jacksonville some I called around and I found Paw Print I don't recall the person that I talk to she was very polite and understanding a losing someone you love and I didn't have the money to cremate her and she told me where to take her so I can get it cheaper all I wanna do is think her And appreciate everything she did for me I didn't expect everything that are received If it wasn't for her Help I Would known what to do I just wanna thank you very much And may God-bless you all I recommend anybody to Paw print They're the best And again thank you so much
Mariposa Oscura
It was very hard for my family to lose are beloved Tigger(our cat) , but when receiving his ashes from the vet...I was very pleased with the care and thought that went into taking care of our Tigger. It pleased my mother and father both to see the love that went into caring for Tigger.
Lois Mullin
So kind to us in our time of need, to depart with our big black lab named Red Mullin, so compassionate
Karl Von
Excellent service. Couldn't be any happier with the care they took with handling my best buddy.
Elaine Morgin
Hands down the best and most respectful place to have handle your pets passing
Marie Stanbery
Local, kind and caring. The staff understood how sad I was and were so gentle.
Patty Burton
I still tell everyone how this sensitive company does incredible work to help our heavy heartsπ
weslegna
Thank you very professional... The fur was such a valued addition.
Richard Moran
Very friendly and great service during a such a sad time.
All Animals Veterinary Service
Always very friendly, helpful, sympathetic.
Cierra Fackler
Great service! Truly thankful for this place!
Patricia Williams
Such caring and compassionate people.
Stephanie Bennett
I LOVE Paw Prints. Every employee is so kind hearted and extremely helpful. I truly appreciate the work they do and how passionate they are about the care of the pets.
Duane
Thank you for your compassionate support for my dog Ditto. She was a special family member and your company recognized her as such. Very much appreciated.
Del Mar Veterinary Hospital
PAW PRINTS ROCKS, but especially because of Eric!!! He is awesome and the company is extremely lucky to have him as part of their team. It's extremely rare to find someone as caring, hardworking, and with such a high work ethic. He is simply THE BEST!
Jennifer Ceniza
Kelly was absolutely amazing. She treated me like I was family. We lost our 15 year old gabbi unexpectedly, and the compassion she showed was heartfelt..
Becky Flayed
My friend's pet's ashes got lost and she was suppose to get them back. Will not be going here!Edit* she called back then and their pet's ashes got scattered by accident they said. :( I hear a lot of people talk badly of this place. I suggest you go to a smaller family owned place if you care about your pet, not here!
Robert Jameson
We were introduced to Paw Prints by our veterinarian after our little Chihuahua passed away unexpectedly......we loved and miss him so very much....and the pain of his loss still lingers in our hearts.......so I can not tell you how grateful and beholding we are to Paw Prints in how beautifully they acknowledged our loss....their message to us was incredibly thoughtful...appropriate...a God send which helped us perfectly in our time of sorrow...It helped us when we needed help the most...we are indebted to this wonderful group of people who genuinely feel for us, and have the knowledge and skills to guide us with such a perfect talent to bring peace to us...Thank you, and God Bless you..........
Carrie
Thank you for taking care of my babies when I can't anymore. I love what you do!
Jay Meyer
Thank you so much for the professionalism shown in taking care of our beloved Cavalier, Oliver, so we could bring him home where he belongs.
ken nikkola
Lost my old rescue jackrusselle Mollie they were very nice the only problem was they did not save any fur from her as previously done with my 2 other dogs wish i would have known could have done it myself cannot express my disappointment when i realized that happened understand your bussiness is under new management so lets be consistent in the future
Julie Bevington
Always kind and compassionate. I have had 2 of my beloved dogs cremated there (thankfully years apart) and I will use them again.
Lorien Lawendowski
To Brianna and the two that carried Buster out and set him to rest...from the bottom of my heart, We thank you...Buster was an amazing Dog that I had the honors in picking out from a litter of four at just 8 weeks old when I was pregnant with our son back in 2003...I knew then that it was love at first sight..& you all gave me the closure last Friday that I did not realize I needed after such a long hard emotional night..the sincerity, the trust and the compassion coming from you as individuals in the way he was layed to rest, will forever hold a print in my own heart personally..he fought many battles..a stroke 3 years ago..then hemangiosarcoma last year and wasn't supposed to last as long as he did and yet fought the good fight because of the love and devotion he and I shared as a family ..With that said, Buster will forever remain our loving devoted guardian ..and you all did exactly what was deserved not just for us..but for him xo10/25/03-9/27/19~The Lawendowski Family~
jill mcelligott
Thank you taking such good care of my darling Charlie. You helped make a terribly sad time more bearable. I know he was given the loving attention and respect he so deserved.
Sheena OConnors
My cat died suddenly and the wonderful people understood that he was like my child. The compassion shown and the assistance through this process is something that I can not say enough was amazing.
Jeffery Brannan
I was very pleased with package i recieved from Paw Prints. The box is very ornate & I appreciate getting a patch of hair too.
Rob Mayville
These folks showed great care for our girl and compassion to our entire family. Above and beyond as I guess you should expect, but so uncommon these days. Good people. Thank you.
Sande Lucas
I'm located in Crawfordville, but they took careful care of my dog, Jessie Mae Lucas. Had her back to me in a week. I'm grateful.
Jennyfer Flores
Best place to go you can really tell they care about what they are doing by how everything is done and set up and you can see they understand a dog is part of family π’and that to me shows amazing service thank you for taking care of our little Lucy β₯οΈ
J Keh
Beautiful job on my, Bo. I have used your service for all 3 of my dogs and never disappointed. πΎ πΎ
R Ramsee
Thank you for helping to make such a difficult time so much easier.
Donald Bartlett
Absolutely Beautiful! Our pets are our family And you allowed us to treat him as such!
Mike
Very friendly and caring.
mike heflin
Very nice in a very difficult time
Pat Thompson
Rejean Paquet
Shelly Vinson
Katherine Green
Stephanie Castro
Randy Wright
Sarah Eiben
Christopher Farson
Dawn Hubbard
I was very inpressed.yall took care of my charlie Brown this was my first experience an i will have yall taking care of the rest pf my pets. Thank you
Lois Mullin
So kind to us in our time of need, to depart with our big black lab named Red Mullin, so compassionate
Karl Von
Excellent service. Couldn't be any happier with the care they took with handling my best buddy.
Elaine Morgin
Hands down the best and most respectful place to have handle your pets passing
Marie Stanbery
Local, kind and caring. The staff understood how sad I was and were so gentle.
Patty Burton
I still tell everyone how this sensitive company does incredible work to help our heavy heartsπ
weslegna
Thank you very professional... The fur was such a valued addition.
Richard Moran
Very friendly and great service during a such a sad time.
All Animals Veterinary Service
Always very friendly, helpful, sympathetic.
Cierra Fackler
Great service! Truly thankful for this place!
April Eudy
Donnie Tindall
Karen Bauerband
Trips MoneyPit
deborah Mickler
Jaime Willson
Michele L. Weaver