Customer Reviews Summary
Heavenly Gates Pet Cremation has received overwhelmingly positive reviews for their compassionate and professional service during a difficult time. Customers appreciate the staff's empathy, attention to detail, and the beautiful memorial options provided for their beloved pets. Many reviewers highlighted the quick turnaround for the return of ashes and the supportive communication throughout the process.
Robyn Raynor
All staff were very compassionate and empathetic during our process of giving our beloved pet a final goodbye. Amy was contacted during non-business Hours and And worked diligently to have staff meet us quickly after the passing of our pet. Ashleigh, the staff member who met us at the office was very patient and kind to my son and I.she allowed us As much time as we needed to make the decisions. Amy kept in touch with me during the whole process and went above and beyond to ensure our precious pet was handled Care. The options offered allow you to really show keys and honor your pet. if you are looking for a great place with kind and caring compassionate people during difficult times, Heavenly gates is the way to go.
Joshua Knutson
This was the best decision we made for our Cat Carrot. Amy went out of her way, As well as their staff to insure we had compassionate service during this difficult time. The memorial Heavenly Pets created was so beautiful to have a way to remember Carrot, and the good life he had. Thank you again Amy, and Heavenly Pets. I highly recommend their service.
Jennifer McCahill
I am very thankful for the help and support that Amy and Heavenly Gates provided to myself and family during the loss of our husky hound Gunner. He has been by my side for 14 years and I wanted him to be cared for even after he passed. I also was very happy with how seriously they handled our entire experience. My fur family is very important to me. I have 4 babies(dogs)and I am so happy that we were able to have everything planned in advance for when the day comes.Thank you for taking good care of my handsome boy and for the peace of mind on having a plan for the future.I highly recommend Heavenly Gates to help you navigate this difficult time⦠and or to help you plan for it. Amy took her time and worked with my schedule. She went out of her way to communicate with me via text messaging to show me all of my options. Amy even helped me find the right jewelry style (because I am quite picky) and a custom urn.I cannot thank you enough.
Rebecca Larson
The worst day of my life happened on 9/10. My sweet boy passed. I was so sick thinking of what was going to happen to him. Amy and the team at Heavenly Gates made the process so much easier. They were extremely compassionate and caring. They had the right words to say and helped ease my mind. I am so happy with the work that was done and everything that came with him. Thank you Heavenly Gates Pet Cremation for loving my boy and doing the best work! π
Robyn Raynor
All staff were very compassionate and empathetic during our process of giving our beloved pet a final goodbye. Amy was contacted during non-business Hours and And worked diligently to have staff meet us quickly after the passing of our pet. Ashleigh, the staff member who met us at the office was very patient and kind to my son and I.she allowed us As much time as we needed to make the decisions. Amy kept in touch with me during the whole process and went above and beyond to ensure our precious pet was handled Care. The options offered allow you to really show keys and honor your pet. if you are looking for a great place with kind and caring compassionate people during difficult times, Heavenly gates is the way to go.
Joshua Knutson
This was the best decision we made for our Cat Carrot. Amy went out of her way, As well as their staff to insure we had compassionate service during this difficult time. The memorial Heavenly Pets created was so beautiful to have a way to remember Carrot, and the good life he had. Thank you again Amy, and Heavenly Pets. I highly recommend their service.
Jennifer McCahill
I am very thankful for the help and support that Amy and Heavenly Gates provided to myself and family during the loss of our husky hound Gunner. He has been by my side for 14 years and I wanted him to be cared for even after he passed. I also was very happy with how seriously they handled our entire experience. My fur family is very important to me. I have 4 babies(dogs)and I am so happy that we were able to have everything planned in advance for when the day comes.Thank you for taking good care of my handsome boy and for the peace of mind on having a plan for the future.I highly recommend Heavenly Gates to help you navigate this difficult time⦠and or to help you plan for it. Amy took her time and worked with my schedule. She went out of her way to communicate with me via text messaging to show me all of my options. Amy even helped me find the right jewelry style (because I am quite picky) and a custom urn.I cannot thank you enough.
Rebecca Larson
The worst day of my life happened on 9/10. My sweet boy passed. I was so sick thinking of what was going to happen to him. Amy and the team at Heavenly Gates made the process so much easier. They were extremely compassionate and caring. They had the right words to say and helped ease my mind. I am so happy with the work that was done and everything that came with him. Thank you Heavenly Gates Pet Cremation for loving my boy and doing the best work! π
Susan Donoway
Thank you to Heavenly Gates for such a caring and compassionate experience. Everyone was so kind, from the moment they picked up my baby, Ivory, through returning her to me. A special mention to Amy who responded so quickly when I had questions at 930pm. We messaged back and forth for more than 30 mins and I never felt like I was being rushed or overstepping. She mourned with me, and it was nice to feel supported and seen during such a difficult time. I highly recommend them for pet cremation services.
Rob P
Just WOW!! I typically only leave reviews when I have had an incredibly great or an incredibly bad experience. Heavenly Gates was simply amazing. I had to have my dog, Mako, put down at his vets office. Heavenly Gates picked him up from there very promptly and took him to their facility to be cremated. I could have used one of the vets affiliations, but it would have been ashes in a wooden box and a paw print on a card. Heavenly Gates provided an absolutely beautiful urn, clay paw prints, a shadowbox that all turned out beautiful. It was absolutely the best choice for the best dog. If you are ever looking for cremation services and are on the fence about where to go, I promise you, you will not be disappointed. Amy is the best, and will help you get through such a difficult time with as much comfort and ease as is possible.Thanks again, Heavenly Gates
Robbin Wells
We had to put our beautiful Thunder to rest on Labor Day. Heavenly Gates Pet Cremation are just that. Heavenly. They had a sweet kind gentleman meet us at their seaford location on a holiday.Giving us peace of mind that Thunder was in good hands.Thank you from The Wells Family. πΎπβ€οΈ
Kortnie Harrold
Heavenly gates is the most amazing pet cremation business. My husband and I have had the pleasure of working with the amazing staff for 2 of fur babies and from the time we made the call to when we picked them up they were so courteous and professional. They were so amazing with our babies and really made us fell like family I would recommend them 100 times out of 100.
Emily Rantz
Our cat Oliver was a huge part of our family and the loss is huge. Heavenly Gates and specifically Amy & Kyle have been so amazing to work with through this heartbreaking process. I appreciate them and their kindness. I will always recommend this company to everyone I know.
Matt & Jaime Herd
Without warning, our sweet boy Zeus passed away in his sleep. I contacted my vet and she recommended that I call Heavenly Gates Pet Cremation. At 8 a.m. on a Saturday morning, I left a voicemail message for Heavenly Gates. Within minutes, Amy returned my call. She was kind and compassionate. She immediately found a team member that could meet us at the business within 2 hours. Jason was considerate and patient with my husband and I as he went over the options with us. Amy stayed in touch with me throughout Thanksgiving week until Zeus was ready to come home. The team at Heavenly Gates understands that our pets are family, and their passing is devastating. Amy and her team provide an amazing service with attention to the details. They created a beautiful memorial for our sweet boy, Zeus. The shadow box frame containing his paw print has his picture already inserted in it for us. We also received a sympathy card containing a thoughtful poem with Zeus' ink paw print. I am forever grateful to Amy and her team for helping us through this difficult time. We highly recommend Heavenly Gates Pet Cremation for the compassionate and detailed services they provide at a very affordable price.
Kayla Nicole
Our experience with Heavenly Gates and Amy was more than incredible! Amy was so compassionate and helpful with our cremation experience. We called at 10 pm as soon as we lost Mousey and Amy answered right away. We felt so relieved knowing our Mousey was going to be taken care of. Losing a pet is never easy and we are so fortunate to have Mousey around forever thanks to Heavenly Gates.
mplummer311
Heavenly Gates did a wonderful job memorializing our beloved hound. They were responsive to calls after she passed, and met us promptly after hours at their facility. They provided a quick turn around to give our girl back to us. Prompt and compassionate customer service, and we will be recommending them to friends in their time of need.
Kristen Short
Heavenly Gates Pet Cremation was absolutely amazing. They were very kind and compassionate. Losing our beloved dog was a first for us and really tough for our family. Amy made the process a little easier bringing us the peace we were searching for. We canβt thank them enough.
angela brumbley
Heavenly Gates was a blessing when helping us deal with the loss of our beloved family dog. Sympathetic, understanding, and accommodating, they went above and beyond to help us heal and keep our Tucker memorialized.
John Hitch
Had the occasion to use the services of this business recently. They were very respectful, professional and sympathetic. I would highly recommend them should you ever have to experience the loss of a beloved pet. Their follow up was also greatly appreciated.
Frederick Taylor
Brenda and myself would like to thank Heavenly Gates Pet Cremation for a professional and courteous service that has gone far beyond what we were expecting. The final tributes for our Ruby were well accepted. We would like to thank Amy and Parker for taking care of all the details. We would like to add that in your time of need that we would highly recommend Heavenly Gates Pet Cremation. Very much appreciated to all at Heavenly Gates.
Megan Tavares Jones
Thank you for your caring and compassion with caring for our Zeus! Our Vet advised when we asked what we do after to be able to have Zeus cremated, and they told us don't worry its all under control and you will be very happy with everything. They were absolutely correct! Paw prints, paw prints in a card, on an ornament, its like I can hold his paw once more. Then the box that his ashes came in is absolutely gorgeous. Dispite the heartache of loosing our Zeus, the way you all helped us to bring him home has helped a little. What you all do is special, because pets are truly amazing and are family too. Thank you again!
Samantha Deskins
Heavenly Gates made this process so easy. There was so much care from everyone I talked with. Heather made sure I was safe to drive after being so upset when dropping my friend off. I will go to them for any pet cremation needs from now on and will recommend them to anyone.
Andrea Michael
I called a little after 4am when my sweet Coleman passed away not knowing what to do and how to do it and Amy sent me all the information I needed to decide what I wanted for Colemanβs farewell β₯οΈ Everything turned out absolutely beautiful.
Amanda Morgan
Amy and her team were amazing! Very supportive and knowledgeable. Heavenly gates went above and beyond to make sure our needs were met.
Dawn Magliato
From the moment I placed the phone call to Heavenly Gates we felt at peace with our decision to cremate our beloved Cat, Bean.Everyone there was patient, kind, understanding, and took the time to explain the process and what was available to us.I would highly recommend heavenly gates if you should ever so unfortunately need to say goodbye to one of fur family members.I canβt thank them enough for what they did for us in our time of need.
Kati Brown
They were so caring, kind and professional. We were so devastated with our loss and having trouble handing over our sweet girl and they offered us a private room to have a few more minutes - it was such a beautiful place. The memorial we chose looks fantastic and the personalized card with her paw print was such a personal touch. They have so many wonderful options from which to choose for your memorial.We have already recommended them to friends. Thank you for what you do.~Sean & Kati Brown
Thorwor
Heavenly Gates helped us through a difficult time by simply being there to help us put our Boomer to rest. They had many nice urns and keepsakes to memoralize departed pets. Ronald was very respectful and the whole staff helped ease our burden during our time of loss.
Sher de Lune
Our Princess Peanut was the second of our departed fur kids that was handled by Heavenly Gates. Their entire staff is caring and compassionate, and I unreservedly recommend their services. Thank you.
Sharon Kinzer
Our Cora passed away on a Sunday, frantically searching for a crematorium that would help us on a weekend. Heavenly Gates was so compassionate through everything. They gave us our time with our Cora and the complete process. Amazing people that care about you individually as your process through such a traumatic life event!
James Thalasinos
Thank you so much for taking amazing care of Woodrow. Everyone was so professional and overflowing with kindness. This is a service that you never want to use, but when your pets are family -- they treated us like Woodrow was a part of their family. Thanks again!!
Tabethia Maloney
Very grateful for such a loving family owned and operated business. From start to finish, Amy and her crew take such great care of our pets remains. Second time returning customer. A very affordable way to preserve our animals. Highly recommend.
Lisa Bailey
While it is a rather somber topic that no one likes to think about; I cannot recommend this place enough!! In years past, I have used a local funeral home in Salisbury when my pets passed.Β Two weeks ago I lost my dog Lexi to cancer and my veterinarian highly recommended I use Heavenly Gates.Β I cannot express into words how kind, caring, compassionate Heavenly Gates was.Β Celebrating a pets life is truly their passion and priority vs humans.Β They laid my dog out in a beautiful viewing room where we could say our final goodbyes, including my other dog.They unexpectedly took beautiful ink paw and nose prints for me.Β Clay prints, personalized card, etc.Β The urn is absolutely beautiful and personalized.Β The cremation is done in a very timely manner, right on site.Β Afterwards they even created a beautiful tribute to my dog online.Amy, Andrew, and her staff went above and beyond during this difficult time; and I cannot thank them or recommend them enough! β€
Patricia Clark
I was devastated when I lost my pet Lovebird of 20-1/2 years. I knew this day would come but I thought I had more time with him. I decided I didnβt want to bury PeaWee in the ground. I wanted him to be near me always. Teena was like family the moment I stepped in the door. She was comforting and called him βmy babyβ which he was! I am so happy I came to Heavenly Gates.
Suzanne Blair
Heavenly Gates was recommended to me by a friend when our 13-year-old schnoodle passed. We were very emotional and in constant tears, so it was such a relief to have someone take care of all the details. They picked up our baby from the vet, took care of her remains, and stayed in constant contact. The memorial items and urn were very beautiful. Anytime I had questions, they were available with patience and kindness. I am so glad that we used their service, because it was a source of comfort during a very difficult time.
Robyn Raynor
All staff were very compassionate and empathetic during our process of giving our beloved pet a final goodbye. Amy was contacted during non-business Hours and And worked diligently to have staff meet us quickly after the passing of our pet. Ashleigh, the staff member who met us at the office was very patient and kind to my son and I.she allowed us As much time as we needed to make the decisions. Amy kept in touch with me during the whole process and went above and beyond to ensure our precious pet was handled Care. The options offered allow you to really show keys and honor your pet. if you are looking for a great place with kind and caring compassionate people during difficult times, Heavenly gates is the way to go.
Joshua Knutson
This was the best decision we made for our Cat Carrot. Amy went out of her way, As well as their staff to insure we had compassionate service during this difficult time. The memorial Heavenly Pets created was so beautiful to have a way to remember Carrot, and the good life he had. Thank you again Amy, and Heavenly Pets. I highly recommend their service.
Jennifer McCahill
I am very thankful for the help and support that Amy and Heavenly Gates provided to myself and family during the loss of our husky hound Gunner. He has been by my side for 14 years and I wanted him to be cared for even after he passed. I also was very happy with how seriously they handled our entire experience. My fur family is very important to me. I have 4 babies(dogs)and I am so happy that we were able to have everything planned in advance for when the day comes.Thank you for taking good care of my handsome boy and for the peace of mind on having a plan for the future.I highly recommend Heavenly Gates to help you navigate this difficult time⦠and or to help you plan for it. Amy took her time and worked with my schedule. She went out of her way to communicate with me via text messaging to show me all of my options. Amy even helped me find the right jewelry style (because I am quite picky) and a custom urn.I cannot thank you enough.
Rebecca Larson
The worst day of my life happened on 9/10. My sweet boy passed. I was so sick thinking of what was going to happen to him. Amy and the team at Heavenly Gates made the process so much easier. They were extremely compassionate and caring. They had the right words to say and helped ease my mind. I am so happy with the work that was done and everything that came with him. Thank you Heavenly Gates Pet Cremation for loving my boy and doing the best work! π
Susan Donoway
Thank you to Heavenly Gates for such a caring and compassionate experience. Everyone was so kind, from the moment they picked up my baby, Ivory, through returning her to me. A special mention to Amy who responded so quickly when I had questions at 930pm. We messaged back and forth for more than 30 mins and I never felt like I was being rushed or overstepping. She mourned with me, and it was nice to feel supported and seen during such a difficult time. I highly recommend them for pet cremation services.
Rob P
Just WOW!! I typically only leave reviews when I have had an incredibly great or an incredibly bad experience. Heavenly Gates was simply amazing. I had to have my dog, Mako, put down at his vets office. Heavenly Gates picked him up from there very promptly and took him to their facility to be cremated. I could have used one of the vets affiliations, but it would have been ashes in a wooden box and a paw print on a card. Heavenly Gates provided an absolutely beautiful urn, clay paw prints, a shadowbox that all turned out beautiful. It was absolutely the best choice for the best dog. If you are ever looking for cremation services and are on the fence about where to go, I promise you, you will not be disappointed. Amy is the best, and will help you get through such a difficult time with as much comfort and ease as is possible.Thanks again, Heavenly Gates
Robbin Wells
We had to put our beautiful Thunder to rest on Labor Day. Heavenly Gates Pet Cremation are just that. Heavenly. They had a sweet kind gentleman meet us at their seaford location on a holiday.Giving us peace of mind that Thunder was in good hands.Thank you from The Wells Family. πΎπβ€οΈ
Kortnie Harrold
Heavenly gates is the most amazing pet cremation business. My husband and I have had the pleasure of working with the amazing staff for 2 of fur babies and from the time we made the call to when we picked them up they were so courteous and professional. They were so amazing with our babies and really made us fell like family I would recommend them 100 times out of 100.
Emily Rantz
Our cat Oliver was a huge part of our family and the loss is huge. Heavenly Gates and specifically Amy & Kyle have been so amazing to work with through this heartbreaking process. I appreciate them and their kindness. I will always recommend this company to everyone I know.
Matt & Jaime Herd
Without warning, our sweet boy Zeus passed away in his sleep. I contacted my vet and she recommended that I call Heavenly Gates Pet Cremation. At 8 a.m. on a Saturday morning, I left a voicemail message for Heavenly Gates. Within minutes, Amy returned my call. She was kind and compassionate. She immediately found a team member that could meet us at the business within 2 hours. Jason was considerate and patient with my husband and I as he went over the options with us. Amy stayed in touch with me throughout Thanksgiving week until Zeus was ready to come home. The team at Heavenly Gates understands that our pets are family, and their passing is devastating. Amy and her team provide an amazing service with attention to the details. They created a beautiful memorial for our sweet boy, Zeus. The shadow box frame containing his paw print has his picture already inserted in it for us. We also received a sympathy card containing a thoughtful poem with Zeus' ink paw print. I am forever grateful to Amy and her team for helping us through this difficult time. We highly recommend Heavenly Gates Pet Cremation for the compassionate and detailed services they provide at a very affordable price.
Debbie Olson
I lost my best friend almost three weeks ago. Thank God I was blessed with her in my life for just over 15 years. This was my first experience having a pet cremated. Amy and Heavenly Gates were extremely compassionate, helpful and all together wonderful! Jadaβs urn looks beautiful! Thank you all so much.
Cynthia Foxwell
They have the most caring and professional staff you could ever meet or speak with. They helped bring home my sweet baby Dior after such a tragic accident. They made it as bearable as possible, and was less than 48 hours to bring him back home. I canβt thank them enough for all theyβve done and everything is so beautiful!! Fly high baby boy, momma misses and loves you ππͺ½ππΎ
Yvonne Meschino
Heavenly gates pet cremation was so compassionate & caring for my boy Jaxx. Wanted to thank you again for taking such good care of my boy Jaxx. Amy and her staff where so wonderful helping guiding me and kind words through his passing. I would of not got through this difficult time if it wasn't for Amy's kinda words the whole time til he came home. They know they are part of your family and takes special care of your family member. Jaxx is home with us still part of the family and has never left my heart. β€οΈπΎβ€οΈ
David Hovatter
The staff at Heavenly Gates made a very difficult time a lot more bearable. My interactions with Teena were compassionate and professional and she made sure that our boy was memorialized exactly the way we wanted. She constantly kept us informed of the progress which made it much easier for our family. Once we received him back, Amy followed up and made sure we were taken care of. Heavenly Gates worked closely with our vet, Evergreen Veterinary Services, which was also very reassuring.
Debby Bruce
Heavenly Gates you did such an amazing job on my little brothers cremation and the thought that went into the kind words. I seriously thank you for his memories β€οΈ I'd give 100 π if I could
Michele Correadones
Wonderful! The staff at Heavenly gates cremation are amazing! During one of the most difficult times in our lives they were there by our side walking us through the process of sending our fur babies home. Never judging us for crying our eyes out in the middle of the pain when we were there. They understand and thatβs comforting at that moment. Thank you so much for your kindness and compassion. Highly recommended
Janet Bradley
We were very pleased with the services we received from Heavenly Gates. They made our farewell to our beloved Brandi so much easier. I canβt express enough how much we appreciated the caring, thoughtful way they led us through the process β€οΈ
Christine
Exceptional customer service and compassion. My cat died at home so I didn't have a vet for cremation service. A friend referred me to Heavenly Gates and it was no problem to bring her directly to the crematorium. From my first phone call to picking up her ashes they have been truly wonderful. Thank you!
Leslie Hicks
This was our first experience, having to have one of our Beloved Fur Babies be serviced in this manner. From the time I arrived at "Heavenly Gates Crematorium" I was greeted and comforted by Teena. She was amazing, she didn't rush me, and soothed my aching heart, whereby I was able to compose myself enough to choose the arrangement that best suited our Family.The "Heavenly Gates" facility was clean and quiet. Very comforting. I met Andrew who made sure we got the kind of service from them I'd be satisfied with. When I saw our baby's Ern, (We chose one with a younger photo of him) it made me feel way more comfortable that we were doing this, this way. They even made Paw Impressions, accompanied with Sympathy cards.Amy reached out to me to assure everything was to our satisfaction. That was a super nice touch. Teena had given me a business card should I have had any questions or special requests, the day I came to drop him off to make the arrangements.All, in all, "Heavenly Gates" made the transition for the Memories of our precious Yorkie Fur Baby, an experience to remember, in the best of ways.El HicksLincoln, DE
Robert Heisler
The decision to lay to rest an animal companion of over 16 years is a difficult one. Co-0rdinating the processes involved (vet and cremation)is fraught with stress and questions. A private cremation was very important to me and in my research I discovered Heavenly Gates in Seaford, DE. From my very first call through my myriad of questions and final retrieval of Sashaβs cremains the entire staff of Heavenly Gates was respectful, understanding and very informative regarding the process. My wife and I will be eternally grateful for the care and personal touches provided by Teena and Amy for our fur baby.
Kayla Nicole
Our experience with Heavenly Gates and Amy was more than incredible! Amy was so compassionate and helpful with our cremation experience. We called at 10 pm as soon as we lost Mousey and Amy answered right away. We felt so relieved knowing our Mousey was going to be taken care of. Losing a pet is never easy and we are so fortunate to have Mousey around forever thanks to Heavenly Gates.
mplummer311
Heavenly Gates did a wonderful job memorializing our beloved hound. They were responsive to calls after she passed, and met us promptly after hours at their facility. They provided a quick turn around to give our girl back to us. Prompt and compassionate customer service, and we will be recommending them to friends in their time of need.
Kristen Short
Heavenly Gates Pet Cremation was absolutely amazing. They were very kind and compassionate. Losing our beloved dog was a first for us and really tough for our family. Amy made the process a little easier bringing us the peace we were searching for. We canβt thank them enough.
angela brumbley
Heavenly Gates was a blessing when helping us deal with the loss of our beloved family dog. Sympathetic, understanding, and accommodating, they went above and beyond to help us heal and keep our Tucker memorialized.
John Hitch
Had the occasion to use the services of this business recently. They were very respectful, professional and sympathetic. I would highly recommend them should you ever have to experience the loss of a beloved pet. Their follow up was also greatly appreciated.
Frederick Taylor
Brenda and myself would like to thank Heavenly Gates Pet Cremation for a professional and courteous service that has gone far beyond what we were expecting. The final tributes for our Ruby were well accepted. We would like to thank Amy and Parker for taking care of all the details. We would like to add that in your time of need that we would highly recommend Heavenly Gates Pet Cremation. Very much appreciated to all at Heavenly Gates.
Megan Tavares Jones
Thank you for your caring and compassion with caring for our Zeus! Our Vet advised when we asked what we do after to be able to have Zeus cremated, and they told us don't worry its all under control and you will be very happy with everything. They were absolutely correct! Paw prints, paw prints in a card, on an ornament, its like I can hold his paw once more. Then the box that his ashes came in is absolutely gorgeous. Dispite the heartache of loosing our Zeus, the way you all helped us to bring him home has helped a little. What you all do is special, because pets are truly amazing and are family too. Thank you again!
Samantha Deskins
Heavenly Gates made this process so easy. There was so much care from everyone I talked with. Heather made sure I was safe to drive after being so upset when dropping my friend off. I will go to them for any pet cremation needs from now on and will recommend them to anyone.
Andrea Michael
I called a little after 4am when my sweet Coleman passed away not knowing what to do and how to do it and Amy sent me all the information I needed to decide what I wanted for Colemanβs farewell β₯οΈ Everything turned out absolutely beautiful.
Amanda Morgan
Amy and her team were amazing! Very supportive and knowledgeable. Heavenly gates went above and beyond to make sure our needs were met.
Matt Short
Amy is the sweetest person, and made the best out of a bad time for our family. I highly recommend them. They will take good care of your pet.
Rita Ridgeway
Heavenly Gates are the kindest and most thoughtful places around. They did a fantastic job. From picking up your special friend to my picking him up. Thank you again. Rita and Ace
Weekend Campers
The people at Heavenly Gates were so kind and thoughtful. We were away from home and found them to take care of our baby of 17 years. They took special care of him. They were very sympathetic and understanding regarding our fur baby. They contacted us to again give their condolences and made a tribute online for Maow, that was beautiful. We would recommend them to anyone.Mike and Denise
Julie Short
First i want to thank Amy, Teena and Kyle for everything they have done during this difficult time for me. I had reached out to Heavenly Gates Pet Cremation a few days prior to putting my baby Jake down. I spoke with Amy to get the information i needed. I could tell she was very compassionate, caring, kind and sincere. I could tell she really felt my pain. Then when the time came i called because it was a friday night and Jake was being put down after 8pm and it was a holiday weekend. Kyle was great when i called. He kept in constant contact with me until i got to the crematory. Again Thank You Amy, Teena and Kyle! I would definitely recommend Heavenly Gates Pet Cremation.
Jenna Robbins
After we unexpectedly lost our sweet boy after 5 years. My family and I knew we wanted Heavenly Gates to take care of our sweet Diesels remains. From beginning to end Amy kept in contact and was extremely helpful through the entire process. I would recommend Heavenly gates to any friend and family member for they are super affordable too! Thank you so much Heavenly Gates again for taking amazing care of our sweet boyπ
Kim Melvin
Amy was fantastic. Put my mind at ease knowing my sweet boy would be taken care of. The compassion she showed throughout the whole process was greatly appreciated. Would recommend them.
Missie Andrade
Amy Ford was such a wonderful help during our time of need. She worked with Coffin Cremations and made it so much easier to make our sonβs arrangements. I would recommend this for anyone needing funeral services. The price was a lot less expensive than what we paid for my dad over 2 years ago at another place. Again the staff are super nice and respectful. Amy and Jeffery went out of their way to help us. We are forever grateful for them.
Jennifer Stevens
What a wonderful experience to a sad event. We lost our 12 year old beloved fur baby and worked with Amy on our memorial. Perfect from start to finish. Highly recommend their services.
Nicole Moreno
A simple βThank Youβ could not express my familyβs heartfelt gratitude, for the compassion and empathy our family received from Heavenly Gates Pet Cremation. From the moment my family made that devastating phone call that our 14-week-old puppy, Gus, had gotten hit by a car, on a Friday night at 11pm, Heavenly Gates team was right there to assist us throughout the whole process and beyond. The facility was clean and soothing. The different packages made it easy for us to choose how our lil Gus would be remembered in our time of duress. The teamβs guidance went above and beyond the planning process for our lil Gus! As a mother of 3 kids, Amy was an invaluable asset to helping me, help my children get though the hard time even after we got our family members remains home. As a matter of fact, our puppy has been w/ Jesus for a month now and Amy is still helping my family. I donβt have words but Thank you! Truly Thank You!
Jessica Butler
The people who work here are some of the sweetest you'll find. I lost my pup this week and from start to finish every member of staff made us feel like family. They took exceptional care of my pup and got her back to us quickly. They made the final goodbye beautiful and private for us. The prices are so affordable and there is no compromise in care. Thank you to everyone at Heavenly Gates!
Dawn Magliato
From the moment I placed the phone call to Heavenly Gates we felt at peace with our decision to cremate our beloved Cat, Bean.Everyone there was patient, kind, understanding, and took the time to explain the process and what was available to us.I would highly recommend heavenly gates if you should ever so unfortunately need to say goodbye to one of fur family members.I canβt thank them enough for what they did for us in our time of need.
Kati Brown
They were so caring, kind and professional. We were so devastated with our loss and having trouble handing over our sweet girl and they offered us a private room to have a few more minutes - it was such a beautiful place. The memorial we chose looks fantastic and the personalized card with her paw print was such a personal touch. They have so many wonderful options from which to choose for your memorial.We have already recommended them to friends. Thank you for what you do.~Sean & Kati Brown
Thorwor
Heavenly Gates helped us through a difficult time by simply being there to help us put our Boomer to rest. They had many nice urns and keepsakes to memoralize departed pets. Ronald was very respectful and the whole staff helped ease our burden during our time of loss.
Sher de Lune
Our Princess Peanut was the second of our departed fur kids that was handled by Heavenly Gates. Their entire staff is caring and compassionate, and I unreservedly recommend their services. Thank you.
Sharon Kinzer
Our Cora passed away on a Sunday, frantically searching for a crematorium that would help us on a weekend. Heavenly Gates was so compassionate through everything. They gave us our time with our Cora and the complete process. Amazing people that care about you individually as your process through such a traumatic life event!
James Thalasinos
Thank you so much for taking amazing care of Woodrow. Everyone was so professional and overflowing with kindness. This is a service that you never want to use, but when your pets are family -- they treated us like Woodrow was a part of their family. Thanks again!!
Tabethia Maloney
Very grateful for such a loving family owned and operated business. From start to finish, Amy and her crew take such great care of our pets remains. Second time returning customer. A very affordable way to preserve our animals. Highly recommend.
Lisa Bailey
While it is a rather somber topic that no one likes to think about; I cannot recommend this place enough!! In years past, I have used a local funeral home in Salisbury when my pets passed.Β Two weeks ago I lost my dog Lexi to cancer and my veterinarian highly recommended I use Heavenly Gates.Β I cannot express into words how kind, caring, compassionate Heavenly Gates was.Β Celebrating a pets life is truly their passion and priority vs humans.Β They laid my dog out in a beautiful viewing room where we could say our final goodbyes, including my other dog.They unexpectedly took beautiful ink paw and nose prints for me.Β Clay prints, personalized card, etc.Β The urn is absolutely beautiful and personalized.Β The cremation is done in a very timely manner, right on site.Β Afterwards they even created a beautiful tribute to my dog online.Amy, Andrew, and her staff went above and beyond during this difficult time; and I cannot thank them or recommend them enough! β€
Patricia Clark
I was devastated when I lost my pet Lovebird of 20-1/2 years. I knew this day would come but I thought I had more time with him. I decided I didnβt want to bury PeaWee in the ground. I wanted him to be near me always. Teena was like family the moment I stepped in the door. She was comforting and called him βmy babyβ which he was! I am so happy I came to Heavenly Gates.
Suzanne Blair
Heavenly Gates was recommended to me by a friend when our 13-year-old schnoodle passed. We were very emotional and in constant tears, so it was such a relief to have someone take care of all the details. They picked up our baby from the vet, took care of her remains, and stayed in constant contact. The memorial items and urn were very beautiful. Anytime I had questions, they were available with patience and kindness. I am so glad that we used their service, because it was a source of comfort during a very difficult time.
C Pink
Everyone at Heavenly Gates was wonderful. The experience was comfortable, the facility clean, and communication was clear. The staff didnβt feel like salesmen, and werenβt pushy when it came to the services offered. They went above and beyond when it came to taking care of my dog and Iβm so glad that I chose them. Highly recommend.
Samantha Elizabeth
My dear Gizmo was abruptly taken from me, and the pain is the likes I've never felt before. I originally buried my dear baby, but then changed my mind and wanted him cremated. I phoned Heavenly Gates an emotional mess, and Amy picked up the phone. She was so very caring and truly understanding of my situation. It was a Sunday, after hours, and Amy still came in to meet me with my beloved Gizmo and made it so easy to choose what I wanted despite me being such an emotional mess. I picked my Gizmo up the next afternoon and could not have been happier. Amy did such a wonderful job honoring my Gizmo. Now my boy will be with me all the time. I can't thank you enough Amy, you've brought me peace of mind that my baby will always be with me.
Holly Hunsucker
They have now taken care of 5 of my babies and have treated each one with such compassion and care. The communication is above exceptional. They make these hard times so stress free.
Joshua Pritchett
We recently had to say goodbye to our beloved boxer, Marlo, and chose Heavenly Gates Pet Cremation in Seaford, DE, for his cremation. From start to finish, the experience was handled with the utmost care and compassion. Amy, in particular, was exceptional. She was caring and thoughtful, offering us a moment with Marlo before moving him to the back. Amy also helped us decide what to write on the urn when we were struggling with our emotions. She was an excellent communicator throughout the entire process and covered all the little details. We cannot recommend Heavenly Gates Pet Cremation enough. Their support made a heartbreaking situation a little more bearable, and we are deeply grateful for their service.
Amaris Ford
The moment we had to say goodbye to our sweet boy, I knew he would be in good hands with Heavenly Gates. They went above and beyond to ensure the decision making process was quick and easy while making sure my input mattered. Their ability to create sweet mementos to always remember your furry friend shows they go above and beyond for their clients. I highly recommend!
Madison Evick
We came home and discovered that our sweet baby had went to heaven, and late at night Amy left her home and came to meet us for our Bulletβs final passage. Heavenly Gates has been amazing to us in this difficult time, they have never treated us like a customer, but like we were family because we had lost a member of our family and they knew how difficult that was for us. They never rushed us to make any decisions, they have been there for support in whatever we need. It takes special people to be there in your time of need and Heavenly Gates has those people. It is very unfortunate that we had to meet this way but I would 100% recommend them to anyone who needs their services. And Iβm so glad that we found them to take care of our boy so baby Bullet can stay with us forever π
Cheryl Murphy
During one of the most devastating times of our life, the team at Heavenly Gates provided an incredible service. A service that was compassionate, professional, and very dignified. During an emotional time, they allowed us to grieve and helped with decision making and with amazingly quick turn around time. As hard as this process is, getting him home allowed us to begin to heal. Thank you Heavenly Gates for all that you do for our babies. It is my hope that no one needs this service, but the reality is we all will at some point if we have pets and I urge you to reach out to them to assist you with the end of life care.
Chenelle Whyte
Even though it was a bitter moment losing our Eva, everyone was very understanding and supportive. Kyle was on it from the start when I called very early that morning. He was available every time I called. Then there was Amy, with all the comforting things she said and did. I would recommend this awesome place should anyone have to say farewell to your loved family pet.
Tara Ritchie
There are so many things to say about the staff of Heavenly Gates, but 3 things stick out. Loving, compassionate, and caring. Our sweet tri-pod great dane had to cross over; and they stayed late to welcome her into their loving arms. Jacob was there to greet us and even gave us a few minutes to sit with her and love on her just a bit longer. Teena and Amy both were amazing, and I cannot thank you all for working with us and all the love and care you put into what you do! I have made sure to tell others about Heavenly Gates and the staff. I wouldn't go anywhere else! Thank you all from the bottom of our hearts πThe Ritchie family
Taylor Gibson
Heavenly gates pet cremation was very sympathetic with me through the entire process and worked with me to get things done and paid. Teena was awesome and So willing to help. They have such compassion and you can tell they really love their jobs. I would recommend them to anyone in a heart beat.
Debbie Olson
I lost my best friend almost three weeks ago. Thank God I was blessed with her in my life for just over 15 years. This was my first experience having a pet cremated. Amy and Heavenly Gates were extremely compassionate, helpful and all together wonderful! Jadaβs urn looks beautiful! Thank you all so much.
Cynthia Foxwell
They have the most caring and professional staff you could ever meet or speak with. They helped bring home my sweet baby Dior after such a tragic accident. They made it as bearable as possible, and was less than 48 hours to bring him back home. I canβt thank them enough for all theyβve done and everything is so beautiful!! Fly high baby boy, momma misses and loves you ππͺ½ππΎ
Yvonne Meschino
Heavenly gates pet cremation was so compassionate & caring for my boy Jaxx. Wanted to thank you again for taking such good care of my boy Jaxx. Amy and her staff where so wonderful helping guiding me and kind words through his passing. I would of not got through this difficult time if it wasn't for Amy's kinda words the whole time til he came home. They know they are part of your family and takes special care of your family member. Jaxx is home with us still part of the family and has never left my heart. β€οΈπΎβ€οΈ
David Hovatter
The staff at Heavenly Gates made a very difficult time a lot more bearable. My interactions with Teena were compassionate and professional and she made sure that our boy was memorialized exactly the way we wanted. She constantly kept us informed of the progress which made it much easier for our family. Once we received him back, Amy followed up and made sure we were taken care of. Heavenly Gates worked closely with our vet, Evergreen Veterinary Services, which was also very reassuring.
Debby Bruce
Heavenly Gates you did such an amazing job on my little brothers cremation and the thought that went into the kind words. I seriously thank you for his memories β€οΈ I'd give 100 π if I could
Michele Correadones
Wonderful! The staff at Heavenly gates cremation are amazing! During one of the most difficult times in our lives they were there by our side walking us through the process of sending our fur babies home. Never judging us for crying our eyes out in the middle of the pain when we were there. They understand and thatβs comforting at that moment. Thank you so much for your kindness and compassion. Highly recommended
Janet Bradley
We were very pleased with the services we received from Heavenly Gates. They made our farewell to our beloved Brandi so much easier. I canβt express enough how much we appreciated the caring, thoughtful way they led us through the process β€οΈ
Christine
Exceptional customer service and compassion. My cat died at home so I didn't have a vet for cremation service. A friend referred me to Heavenly Gates and it was no problem to bring her directly to the crematorium. From my first phone call to picking up her ashes they have been truly wonderful. Thank you!
Leslie Hicks
This was our first experience, having to have one of our Beloved Fur Babies be serviced in this manner. From the time I arrived at "Heavenly Gates Crematorium" I was greeted and comforted by Teena. She was amazing, she didn't rush me, and soothed my aching heart, whereby I was able to compose myself enough to choose the arrangement that best suited our Family.The "Heavenly Gates" facility was clean and quiet. Very comforting. I met Andrew who made sure we got the kind of service from them I'd be satisfied with. When I saw our baby's Ern, (We chose one with a younger photo of him) it made me feel way more comfortable that we were doing this, this way. They even made Paw Impressions, accompanied with Sympathy cards.Amy reached out to me to assure everything was to our satisfaction. That was a super nice touch. Teena had given me a business card should I have had any questions or special requests, the day I came to drop him off to make the arrangements.All, in all, "Heavenly Gates" made the transition for the Memories of our precious Yorkie Fur Baby, an experience to remember, in the best of ways.El HicksLincoln, DE
Robert Heisler
The decision to lay to rest an animal companion of over 16 years is a difficult one. Co-0rdinating the processes involved (vet and cremation)is fraught with stress and questions. A private cremation was very important to me and in my research I discovered Heavenly Gates in Seaford, DE. From my very first call through my myriad of questions and final retrieval of Sashaβs cremains the entire staff of Heavenly Gates was respectful, understanding and very informative regarding the process. My wife and I will be eternally grateful for the care and personal touches provided by Teena and Amy for our fur baby.
Jordn Justice
I canβt say enough good things about this place. Our old girl Minnie passed away unexpectedly. We found her when we got home from work and it was close to their closing time but they still said we had time to bring her. They never rushed us and were the most kind and caring as one could be. They have plenty of options to choose from as far as memorial items are considered. The finished product was beautiful. They stayed in contact every step of the way through the entire process and we just couldnβt have asked for a better experience during this difficult time. They will certainly have my business from here on out.
Amber Joseph
The morning of my boys passing, I called Amy at Heavenly Gates and she came right to me. She gave me the time I needed with him before taking him. She walked me through the process of cremation. She was so comforting and went out of her way to bring comfort to me during this difficult time. After receiving everything they had done, I was so amazed by the amazing urn with his picture, the pawprints, nose prints, paw molds, shadowbox, cards etc. They went above and beyond for my boy and now I have him back home and feel close to him again. I can't thank Heavenly Gates enough. Thank you thank youPresley's mommy
Alissa Kimmel
Tina met me as soon as I walked in with a smile on her face. She was so kind and caring during my difficult time. I would highly recommend Heavenly Gates to anyone who would like to have their pets cremated. The staff go above and beyond to memorialize your fur baby!
Marsha Vaughn
My dear sweet baby Feather left us suddenly. I was considering burying her in the backyard. I thought that any other option would be extremely expensive. It was a Sunday afternoon, I called two places and Amy got back to me. She was caring and responsive to my calls, texts/questions. She even went the extra step of obtaining a nose print and giving me Featherβs ponytail.
Michelle
Wonderful folks. During the difficult time of losing a beloved pet, they made the process of cremation as easy as possible. Very kind company.
Joy Peoples
Thank you Heavenly Gates Pet Cremation for taking such great care of our Annie girl. It was not an easy call to make to Kyle that we were in need of their services. Kyle made arrangements for Andrew to be at our house to pick Annie up after her passing. Upon Andrew's arrival, he was extremely professional and ensured us Annie was in great hands. We are forever grateful of your services and how quickly Annie came home to us! Thank you again, Heavenly Gates Pet Cremation!
Julie McCabe
From the moment I placed that dreaded phone call to schedule our Josie's appointment to the time we picked her up in her final resting place, Heavenly Gates Pet Cremation has been wonderful. We knew this day was coming for 15 months, but when that day finally came for us to say goodbye they were so helpful and caring and really made it so much easier for us. We highly recommend them for any beloved fur baby that needs to be placed at their final resting place. They went above and beyond to keep us informed and stayed in touch throughout the whole process. Their tribute on the day we picked her up to bring her home was amazing. Thank you so much for taking care of our girl!
Kathy Turnell
Heavenly Gates did an amazing job with our sweet fur baby. The compassion and kindness they showed us during a difficult time was truly appreciated. I can not speak highly enough about the incredible job they did.
Marie Michael
I could not have asked for a nicer group of folks to take care of our little Josie, and us at a terrible time. We love these people β€οΈ. They have hearts!Marie & Earl
Eco Deco
Imagine losing two beloved dogs within a two week spanβ¦ the only thing that redeemed our heartache was dealing with the compassionate folks at Heavenly Gates. They made what could have been an additional burden so easy, with more kindness and caring than you would ever expect from a company. Their products and work are exceptional and we canβt thank them enough for lifting our spirits in a time of sadness. If youβre faced with the loss of a pet, I highly recommend Heavenly Gates Pet Cremation as the perfect way to memorialize your loved one - you wonβt regret it.
Matt Short
Amy is the sweetest person, and made the best out of a bad time for our family. I highly recommend them. They will take good care of your pet.
Rita Ridgeway
Heavenly Gates are the kindest and most thoughtful places around. They did a fantastic job. From picking up your special friend to my picking him up. Thank you again. Rita and Ace
Weekend Campers
The people at Heavenly Gates were so kind and thoughtful. We were away from home and found them to take care of our baby of 17 years. They took special care of him. They were very sympathetic and understanding regarding our fur baby. They contacted us to again give their condolences and made a tribute online for Maow, that was beautiful. We would recommend them to anyone.Mike and Denise
Julie Short
First i want to thank Amy, Teena and Kyle for everything they have done during this difficult time for me. I had reached out to Heavenly Gates Pet Cremation a few days prior to putting my baby Jake down. I spoke with Amy to get the information i needed. I could tell she was very compassionate, caring, kind and sincere. I could tell she really felt my pain. Then when the time came i called because it was a friday night and Jake was being put down after 8pm and it was a holiday weekend. Kyle was great when i called. He kept in constant contact with me until i got to the crematory. Again Thank You Amy, Teena and Kyle! I would definitely recommend Heavenly Gates Pet Cremation.
Jenna Robbins
After we unexpectedly lost our sweet boy after 5 years. My family and I knew we wanted Heavenly Gates to take care of our sweet Diesels remains. From beginning to end Amy kept in contact and was extremely helpful through the entire process. I would recommend Heavenly gates to any friend and family member for they are super affordable too! Thank you so much Heavenly Gates again for taking amazing care of our sweet boyπ
Kim Melvin
Amy was fantastic. Put my mind at ease knowing my sweet boy would be taken care of. The compassion she showed throughout the whole process was greatly appreciated. Would recommend them.
Missie Andrade
Amy Ford was such a wonderful help during our time of need. She worked with Coffin Cremations and made it so much easier to make our sonβs arrangements. I would recommend this for anyone needing funeral services. The price was a lot less expensive than what we paid for my dad over 2 years ago at another place. Again the staff are super nice and respectful. Amy and Jeffery went out of their way to help us. We are forever grateful for them.
Jennifer Stevens
What a wonderful experience to a sad event. We lost our 12 year old beloved fur baby and worked with Amy on our memorial. Perfect from start to finish. Highly recommend their services.
Nicole Moreno
A simple βThank Youβ could not express my familyβs heartfelt gratitude, for the compassion and empathy our family received from Heavenly Gates Pet Cremation. From the moment my family made that devastating phone call that our 14-week-old puppy, Gus, had gotten hit by a car, on a Friday night at 11pm, Heavenly Gates team was right there to assist us throughout the whole process and beyond. The facility was clean and soothing. The different packages made it easy for us to choose how our lil Gus would be remembered in our time of duress. The teamβs guidance went above and beyond the planning process for our lil Gus! As a mother of 3 kids, Amy was an invaluable asset to helping me, help my children get though the hard time even after we got our family members remains home. As a matter of fact, our puppy has been w/ Jesus for a month now and Amy is still helping my family. I donβt have words but Thank you! Truly Thank You!
Jessica Butler
The people who work here are some of the sweetest you'll find. I lost my pup this week and from start to finish every member of staff made us feel like family. They took exceptional care of my pup and got her back to us quickly. They made the final goodbye beautiful and private for us. The prices are so affordable and there is no compromise in care. Thank you to everyone at Heavenly Gates!
Bobbie Ray
Heavenly Gates took great care of our dog in our time of need. They were so caring and compassionate. I would highly recommend them to anyone needing to have their beloved pet cremated.
Matt Smith
Heavenly Gates does a tremendous job. Amy & her crew were SO kind, caring, and compassionate. Making this traumatic experience smooth, simple, and seamless. I couldnβt recommend Heavenly Gates enough. They are amazing with what they do, and the amount of love that goes into their work, is unmatched. Thank you to everyone at Heavenly Gates.
Kayla Flores
Heavenly Gates was very caring and helpful when our dog Blondie passed about two weeks ago they helped us with any questions and concerns we had and I will be going to them in the future!
Dana Carlock
Amy and the staff were extremely sympathetic and helpful during the entire process from the death of my kitty to receiving the remains. I highly recommend their business to help you with the loss of any beloved pets.
Fred wright
Totally awesome people so caring and friendly. They understood how broken hearted I am. They were accommodating and easy to deal with. Classy people.
Nick Dobrodey
Cannot tell you and my soul. They are the most compassionate and that's what a lot of us need. I just want to thank them for doing everything possible being so understanding with your situation and your feelings I just want to thank them for all they have done for Brutus of myself.
Christa Parady
I can't say enough how thankful we are for Heavenly Gates. We unexpectedly lost one of our dogs Bella on a Saturday afternoon. They stayed at their location and waited for us and took such good care of our Bella and us. I highly recommend them.
Melissa Hill
Our Izzy has been in our family for 14yrs and she was the greatest. Our hearts are broken but Heavenly Gates Pet Cremation made this awful journey easier with their kind words, guiding us through this process and always being a txt or call away with any questions we may have had. We highly recommend using them over any funeral homes they had so many more options and everyone there was very kind and caring.
Brandi Snyder
They were able to help me keep my baby girl home where she belongs. My horse was my everything and loosing her so unexpectedly was very hard to cope with but with the help of Heavenly Gates I was able to bring my Matti back home where she belongs. It was very overwhelming at first trying to find someone local to help me achieve my goal of being able to bring her back home until I got in contact with this amazing company. It is a great feeling knowing she was well cared for loved while she was in there facility. The product after if just as beautiful as my horse Matti was when she was still with us. I will be forever grateful for this amazing opportunity this company has given me since I was able to bring my girl back home.
Frances Orlando
Losing a beloved member of your family is never easy. Making this experience as loving and compassionate is something Amy and the team at Heavenly Gates Pet Cremation has done.
C Pink
Everyone at Heavenly Gates was wonderful. The experience was comfortable, the facility clean, and communication was clear. The staff didnβt feel like salesmen, and werenβt pushy when it came to the services offered. They went above and beyond when it came to taking care of my dog and Iβm so glad that I chose them. Highly recommend.
Samantha Elizabeth
My dear Gizmo was abruptly taken from me, and the pain is the likes I've never felt before. I originally buried my dear baby, but then changed my mind and wanted him cremated. I phoned Heavenly Gates an emotional mess, and Amy picked up the phone. She was so very caring and truly understanding of my situation. It was a Sunday, after hours, and Amy still came in to meet me with my beloved Gizmo and made it so easy to choose what I wanted despite me being such an emotional mess. I picked my Gizmo up the next afternoon and could not have been happier. Amy did such a wonderful job honoring my Gizmo. Now my boy will be with me all the time. I can't thank you enough Amy, you've brought me peace of mind that my baby will always be with me.
Holly Hunsucker
They have now taken care of 5 of my babies and have treated each one with such compassion and care. The communication is above exceptional. They make these hard times so stress free.
Joshua Pritchett
We recently had to say goodbye to our beloved boxer, Marlo, and chose Heavenly Gates Pet Cremation in Seaford, DE, for his cremation. From start to finish, the experience was handled with the utmost care and compassion. Amy, in particular, was exceptional. She was caring and thoughtful, offering us a moment with Marlo before moving him to the back. Amy also helped us decide what to write on the urn when we were struggling with our emotions. She was an excellent communicator throughout the entire process and covered all the little details. We cannot recommend Heavenly Gates Pet Cremation enough. Their support made a heartbreaking situation a little more bearable, and we are deeply grateful for their service.
Amaris Ford
The moment we had to say goodbye to our sweet boy, I knew he would be in good hands with Heavenly Gates. They went above and beyond to ensure the decision making process was quick and easy while making sure my input mattered. Their ability to create sweet mementos to always remember your furry friend shows they go above and beyond for their clients. I highly recommend!
Madison Evick
We came home and discovered that our sweet baby had went to heaven, and late at night Amy left her home and came to meet us for our Bulletβs final passage. Heavenly Gates has been amazing to us in this difficult time, they have never treated us like a customer, but like we were family because we had lost a member of our family and they knew how difficult that was for us. They never rushed us to make any decisions, they have been there for support in whatever we need. It takes special people to be there in your time of need and Heavenly Gates has those people. It is very unfortunate that we had to meet this way but I would 100% recommend them to anyone who needs their services. And Iβm so glad that we found them to take care of our boy so baby Bullet can stay with us forever π
Cheryl Murphy
During one of the most devastating times of our life, the team at Heavenly Gates provided an incredible service. A service that was compassionate, professional, and very dignified. During an emotional time, they allowed us to grieve and helped with decision making and with amazingly quick turn around time. As hard as this process is, getting him home allowed us to begin to heal. Thank you Heavenly Gates for all that you do for our babies. It is my hope that no one needs this service, but the reality is we all will at some point if we have pets and I urge you to reach out to them to assist you with the end of life care.
Chenelle Whyte
Even though it was a bitter moment losing our Eva, everyone was very understanding and supportive. Kyle was on it from the start when I called very early that morning. He was available every time I called. Then there was Amy, with all the comforting things she said and did. I would recommend this awesome place should anyone have to say farewell to your loved family pet.
Tara Ritchie
There are so many things to say about the staff of Heavenly Gates, but 3 things stick out. Loving, compassionate, and caring. Our sweet tri-pod great dane had to cross over; and they stayed late to welcome her into their loving arms. Jacob was there to greet us and even gave us a few minutes to sit with her and love on her just a bit longer. Teena and Amy both were amazing, and I cannot thank you all for working with us and all the love and care you put into what you do! I have made sure to tell others about Heavenly Gates and the staff. I wouldn't go anywhere else! Thank you all from the bottom of our hearts πThe Ritchie family
Taylor Gibson
Heavenly gates pet cremation was very sympathetic with me through the entire process and worked with me to get things done and paid. Teena was awesome and So willing to help. They have such compassion and you can tell they really love their jobs. I would recommend them to anyone in a heart beat.
Heidi Lingo
I cannot express into words how kind, caring and compassionate Heavenly Gates Pet Cremation has been.Β They went above and beyond during this difficult time and I cannot thank them enough! They take great care of not only your pet but you as well. The memorial items, prints and tribute were all so beautiful and they were able to get my Bristol back to me in less than 48 hours. I highly recommend their services.
Mary Lewis
I've used Heavenly Gates multiple times. I've known Teena for a long time and Amy before Heavenly Gates opened. I knew all my pets would be great in their care. I couldn't ask for any place better. Thank you for caring for my pets like I would. Here is my latest.
Michele Somers
We have used Heavenly Gates for 3 of our dogs. They are absolutely the best! They go above and beyond during your time of grief to provide you with the best services.
keni kohler
Iβm so glad we choose heavenly gates to help us with our fair well to my princess! They did such an amazing job and went above and beyond for us during this difficult time! We will be using them when it is time to say good bye to our other fur babies.( hopefully not anytime soon)
Sabrina Gerving
They were absolutely wonderful and helped the experience be as memorable as it could be. It was a hard time but with wonderful people to help.
darrell schisler
Heavenly Gates is a great place wonderful experience and felt very comfortable and took very good care of me and my Luna girl
Abigail Mckee
I had to put my sweet guinea pig down, heavenly gates took great care of him as I had decided I wanted him cremated since burying him was not an option. I love that I have his tiny little paw prints to keep
Ashley Hearn
Our experience was great with Heavenly Gates Pet Cremation. The service was compassionate, speedy, and well priced. We had our pet back within 2 days and were very happy with how everything was presented and handled. I would highly recommend.
Jessie Outten
My grandmother lost her beloved dog, and we decided to take her to Heavenly Gates. All of the staff were professional and caring throughout the process. The box and engraving were beautiful. They even wrote a tribute for her dog on their Facebook page. My family has had a lot of dogs over the years that have been cremated. The experience at Heavenly Gates was better than any other, by far. Would definitely recommend this place!
Amanda Funck
Heavenly Gates went out of their way to ensure our cat Jellybean was well cared for and brought back home.
Jordn Justice
I canβt say enough good things about this place. Our old girl Minnie passed away unexpectedly. We found her when we got home from work and it was close to their closing time but they still said we had time to bring her. They never rushed us and were the most kind and caring as one could be. They have plenty of options to choose from as far as memorial items are considered. The finished product was beautiful. They stayed in contact every step of the way through the entire process and we just couldnβt have asked for a better experience during this difficult time. They will certainly have my business from here on out.
Amber Joseph
The morning of my boys passing, I called Amy at Heavenly Gates and she came right to me. She gave me the time I needed with him before taking him. She walked me through the process of cremation. She was so comforting and went out of her way to bring comfort to me during this difficult time. After receiving everything they had done, I was so amazed by the amazing urn with his picture, the pawprints, nose prints, paw molds, shadowbox, cards etc. They went above and beyond for my boy and now I have him back home and feel close to him again. I can't thank Heavenly Gates enough. Thank you thank youPresley's mommy
Alissa Kimmel
Tina met me as soon as I walked in with a smile on her face. She was so kind and caring during my difficult time. I would highly recommend Heavenly Gates to anyone who would like to have their pets cremated. The staff go above and beyond to memorialize your fur baby!
Marsha Vaughn
My dear sweet baby Feather left us suddenly. I was considering burying her in the backyard. I thought that any other option would be extremely expensive. It was a Sunday afternoon, I called two places and Amy got back to me. She was caring and responsive to my calls, texts/questions. She even went the extra step of obtaining a nose print and giving me Featherβs ponytail.
Michelle
Wonderful folks. During the difficult time of losing a beloved pet, they made the process of cremation as easy as possible. Very kind company.
Joy Peoples
Thank you Heavenly Gates Pet Cremation for taking such great care of our Annie girl. It was not an easy call to make to Kyle that we were in need of their services. Kyle made arrangements for Andrew to be at our house to pick Annie up after her passing. Upon Andrew's arrival, he was extremely professional and ensured us Annie was in great hands. We are forever grateful of your services and how quickly Annie came home to us! Thank you again, Heavenly Gates Pet Cremation!
Julie McCabe
From the moment I placed that dreaded phone call to schedule our Josie's appointment to the time we picked her up in her final resting place, Heavenly Gates Pet Cremation has been wonderful. We knew this day was coming for 15 months, but when that day finally came for us to say goodbye they were so helpful and caring and really made it so much easier for us. We highly recommend them for any beloved fur baby that needs to be placed at their final resting place. They went above and beyond to keep us informed and stayed in touch throughout the whole process. Their tribute on the day we picked her up to bring her home was amazing. Thank you so much for taking care of our girl!
Kathy Turnell
Heavenly Gates did an amazing job with our sweet fur baby. The compassion and kindness they showed us during a difficult time was truly appreciated. I can not speak highly enough about the incredible job they did.
Marie Michael
I could not have asked for a nicer group of folks to take care of our little Josie, and us at a terrible time. We love these people β€οΈ. They have hearts!Marie & Earl
Eco Deco
Imagine losing two beloved dogs within a two week spanβ¦ the only thing that redeemed our heartache was dealing with the compassionate folks at Heavenly Gates. They made what could have been an additional burden so easy, with more kindness and caring than you would ever expect from a company. Their products and work are exceptional and we canβt thank them enough for lifting our spirits in a time of sadness. If youβre faced with the loss of a pet, I highly recommend Heavenly Gates Pet Cremation as the perfect way to memorialize your loved one - you wonβt regret it.
Kelsey Brooks
This place is full of the kindest souls. I really didnβt want to go through this, but they made it so much easier and less scary and sad. I would absolutely recommend anyone to go here if they need their services. They are extremely attentive and make you feel like family.
Sherman Littleton
This business Heavenly Gates Pet Cremation is the BEST. They took excellent care of my dog when she passed away. They are reasonable for the prices. They also do a lot for your animals like having Santa and Mrs. Claus come out for pictures.I gave them 5 stars but they deserve 10 stars or more.
Tom Starks
Sometimes itβs hard to think straight after you've lost a pet that has become part of your family. They really made the process as easy as possible. You can tell they really care.
Michelle Whaley
When our beloved Toby passed away at home on a Sunday morning, with our vet being closed we did some research and called Heavenly Gates to see if there was anything we could do. The sweetest lady answered and said we could bring Toby in after hours and on a Sunday and we were so thankful for that! From start to finish they made the whole process so easy during such a sad and difficult time. Everyone has been so understanding and compassionate and we could not be more blessed to have a company filled with wonderful people so close to home. Highly recommend for all your pet cremation needs! Very reasonable too. πΎπ
James Riley
Heavenlygates were there to help with open arms all of their packages are very nice and everything we received is what we were promised everything was amazing would recommend them to anyone
Dianna
My dog passed later in the evening. We headed toward Seaford, texted a half hour away then Amy was waiting for us there. She gave me all the time I needed to say goodbye in a private room. I can't say enough about the warmth and care that Amy provided at a most difficult time. Since I live pretty far from Seaford, the cremains and mementos were shipped to my house, carefully packaged and labeled. I would highly recommend this company.
Paris Ry-aniece
I loved my experience with them, they were very empathetic with my loss and i had some nerves and questions about the process and they helped ease those and were happy to answer all of my questions. The whole experience felt very personal and i would definitely recommend them to anyone interested in laying you fur baby to rest this way <3
Donald Blunt
The weekend service was great for Skeeters unexpected passing. Everyone was very helpful and respectful. Thanks
Jowellene Pacarro
Heavenly Gates provided such excellent service. Losing a beloved pet is hard, but they made the process of it very easy from start to finish. The Pacarro family is so appreciative of everything Heavenly Gates has done for us especially during such a difficult time.
Richard Roop
They went above and beyond to take care of our baby girl SADIE in our time of need thank you your a π―
Bobbie Ray
Heavenly Gates took great care of our dog in our time of need. They were so caring and compassionate. I would highly recommend them to anyone needing to have their beloved pet cremated.
Matt Smith
Heavenly Gates does a tremendous job. Amy & her crew were SO kind, caring, and compassionate. Making this traumatic experience smooth, simple, and seamless. I couldnβt recommend Heavenly Gates enough. They are amazing with what they do, and the amount of love that goes into their work, is unmatched. Thank you to everyone at Heavenly Gates.
Kayla Flores
Heavenly Gates was very caring and helpful when our dog Blondie passed about two weeks ago they helped us with any questions and concerns we had and I will be going to them in the future!
Dana Carlock
Amy and the staff were extremely sympathetic and helpful during the entire process from the death of my kitty to receiving the remains. I highly recommend their business to help you with the loss of any beloved pets.
Fred wright
Totally awesome people so caring and friendly. They understood how broken hearted I am. They were accommodating and easy to deal with. Classy people.
Nick Dobrodey
Cannot tell you and my soul. They are the most compassionate and that's what a lot of us need. I just want to thank them for doing everything possible being so understanding with your situation and your feelings I just want to thank them for all they have done for Brutus of myself.
Christa Parady
I can't say enough how thankful we are for Heavenly Gates. We unexpectedly lost one of our dogs Bella on a Saturday afternoon. They stayed at their location and waited for us and took such good care of our Bella and us. I highly recommend them.
Melissa Hill
Our Izzy has been in our family for 14yrs and she was the greatest. Our hearts are broken but Heavenly Gates Pet Cremation made this awful journey easier with their kind words, guiding us through this process and always being a txt or call away with any questions we may have had. We highly recommend using them over any funeral homes they had so many more options and everyone there was very kind and caring.
Brandi Snyder
They were able to help me keep my baby girl home where she belongs. My horse was my everything and loosing her so unexpectedly was very hard to cope with but with the help of Heavenly Gates I was able to bring my Matti back home where she belongs. It was very overwhelming at first trying to find someone local to help me achieve my goal of being able to bring her back home until I got in contact with this amazing company. It is a great feeling knowing she was well cared for loved while she was in there facility. The product after if just as beautiful as my horse Matti was when she was still with us. I will be forever grateful for this amazing opportunity this company has given me since I was able to bring my girl back home.
Frances Orlando
Losing a beloved member of your family is never easy. Making this experience as loving and compassionate is something Amy and the team at Heavenly Gates Pet Cremation has done.
Lauren Leonard
I quite honestly donβt think there are words to explain how amazing these guys are. They went above and beyond for us and truly were there every step of the way. When they brought my dog home I was greeted with a hug. They showed nothing but compassion and love. We received updates via text and phone calls. They shared in our sorrow and made sure we knew our baby was well cared for. I canβt recommend them enough.
Charlie Munson
The people at Heavenly Gates took such very good care of me and my cat. They were wonderfully kind and supportive during a very difficult time. And they gave me a card with her paw print on it which I treasure. I can't thank them enough.
Michele Robertson
The loss of our sweet cat Snicklefritz was sudden and totally devastating on Saturday night. I called the following day and Amy picked up quickly and arranged to meet me within the hour. She was very compassionate. I was so grief-stricken and her kindness was extremely helpful as she guided me through the process. Though they were not regular business hours, I was given as much time as was needed to say goodbye to my sweet boy.The entire process was as pleasant as it could be for a time like that. They put gentle care and effort into what they do, which is greatly appreciated.Thank you all for what you do.
Linda Condreras
I met Amy by pure chance in my veterinarians office when I was there to pick up my dogβs ashes. I had no idea who she was, and she overheard me speaking to the receptionist. I was emotional and heartbroken over the loss of my beloved dog. She came over to personally express her condolences. Heavenly Gates presented me with a beautiful urn, a beautiful plaster impression of my dogβs paw and a beautiful shadowbox. Amy also posted a heartwarming tribute to my dog on their social media page. I cannot say enough about how compassionate and caring they are. For those of you who go through the unspeakable sorrow of losing a pet, I highly recommend using Heavenly Gates in Seaford Delaware for your petβs final services.
Gail McGuinness
Thank you Amy and your staff for taking such lovely care of our little boy Toby. You showed compassion through every step of this process.
Kayla DaLee
I cannot say enough about Heavenly Gates and how amazing they have been. They treat you like you've known each other forever, they are kind and understanding from beginning to end. Picking up my baby and seeing the details of everything from her urn to the personal card..it brought my family comfort and peace. We will forever be grateful to Heavenly Gates.
Erica Townsend
I am so thankful for Heavenly Gates, after losing my best friend of 15 years, they not only made me feel comfortable with the compassionate welcome and calming atmosphere, they made me feel I could trust them with this final chapter of my Gracie Lou's life, and they delivered on every level.
Kaylin Marie Devine
Heavenly Gates is a wonderful place for your pets final arrangement. The team was very sweet and compassionate when we our 15 year old dog passed way. They went above and beyond for our little girl and our family.
Samona Krumm
Amy was absolutely amazing she was so kind and concerned about making sure I got what I wanted .Highly recommended
Courtney Wise
This place is amazing. This is the hardest time of my life losing my fur baby that was 13 years old and been through EVERYTHING with me and Teena was so amazing. I would recommend anyone and everyone to come here. I couldnβt say enough how amazing Teena is. Thank you, seriously.
Heidi Lingo
I cannot express into words how kind, caring and compassionate Heavenly Gates Pet Cremation has been.Β They went above and beyond during this difficult time and I cannot thank them enough! They take great care of not only your pet but you as well. The memorial items, prints and tribute were all so beautiful and they were able to get my Bristol back to me in less than 48 hours. I highly recommend their services.
Mary Lewis
I've used Heavenly Gates multiple times. I've known Teena for a long time and Amy before Heavenly Gates opened. I knew all my pets would be great in their care. I couldn't ask for any place better. Thank you for caring for my pets like I would. Here is my latest.
Michele Somers
We have used Heavenly Gates for 3 of our dogs. They are absolutely the best! They go above and beyond during your time of grief to provide you with the best services.
keni kohler
Iβm so glad we choose heavenly gates to help us with our fair well to my princess! They did such an amazing job and went above and beyond for us during this difficult time! We will be using them when it is time to say good bye to our other fur babies.( hopefully not anytime soon)
Sabrina Gerving
They were absolutely wonderful and helped the experience be as memorable as it could be. It was a hard time but with wonderful people to help.
darrell schisler
Heavenly Gates is a great place wonderful experience and felt very comfortable and took very good care of me and my Luna girl
Abigail Mckee
I had to put my sweet guinea pig down, heavenly gates took great care of him as I had decided I wanted him cremated since burying him was not an option. I love that I have his tiny little paw prints to keep
Ashley Hearn
Our experience was great with Heavenly Gates Pet Cremation. The service was compassionate, speedy, and well priced. We had our pet back within 2 days and were very happy with how everything was presented and handled. I would highly recommend.
Jessie Outten
My grandmother lost her beloved dog, and we decided to take her to Heavenly Gates. All of the staff were professional and caring throughout the process. The box and engraving were beautiful. They even wrote a tribute for her dog on their Facebook page. My family has had a lot of dogs over the years that have been cremated. The experience at Heavenly Gates was better than any other, by far. Would definitely recommend this place!
Amanda Funck
Heavenly Gates went out of their way to ensure our cat Jellybean was well cared for and brought back home.
Melanie Constantino
The owners and staff of Heavenly Gates went above and beyond to help us when our Silky terrier passed in June. Andrew and Amy were with us every step of the way. They gave us all the time and information we needed to make the decisions that were right for our family.The facility is beautiful. The service is personalized and caring. Canβt say enough wonderful things about them.Thank you from the bottom of our hearts.
Mj Rose
We unfortunately had an outbreak of parvo and lost 3 of our babies in 2 days. It was the hardest experience we ever had to go through, but Heavenly Gates was so kind and gave us a discount for the situation. Amy was so welcoming and really showed us some light in a terrible situation. I highly recommend having this place take care of your babies β€οΈ thank you again
Michelle Whitlock
Highly recommend for end of life needs. We were able to have the vet come to our home and Amy came to our home as well to pick up our baby. Amyβs care and compassion is second to none! She will treat your baby as her own! Thank you for making a horrible time so much easier!
Bobbie Ray
Staff was compassionate, caring, & thorough while we were navigating the sudden loss of our pet. They picked our boy up directly from our vet, and we had him back with us within a few days. We absolutely love the little extras like the card with his paw print and the clay with the paw print impression. Teena made sure we knew what was going on every step of the way.
Debbie Witt
We suddenly lost our beloved Barney (Pomeranian) at 3am in the morning. Omg we were devastated. I called Heavenly Gates and Amy returned my call at 4 am to make arrangements for Barney. Amy checked on me all day. I sent her photos and she arranged the most beautiful memorial to our precious buddy. I am eternally grateful for Amy and Teena at Heavenly Gates Pet Cremation. Thank you from the bottom of our hearts β€οΈ
Pepper Fausnaught
Highly recommend to anyone who has lost an important member of their family. We lost our dog after 10 years and they treated him as if he was their own. We have a paw print, nose prints and a very nice collection to always remind us of our best friend. They made a horrible day just a little easier. We knew he was in good hands. We canβt thank them enough.
donovan bordeaux
Made the experience so much easier and made us feel like family love the staff would come back thank you so much with helping us in the passing of our baby girl
Stephanie Pogwist Stokes
Our Molly passed away early this past Saturday morning. We called and spoke with Amy. She was very caring and understanding. We made arrangements to meet that morning to take Molly. The kindness, compassion, and empathy demonstrated during this very difficult time was beyond words. We took comfort in knowing that our Molly was being looked after. From the moment we handed our furbaby over to Amy, to the conversations after to assure we had everything that we wanted, to meeting Teena today when we picked Molly up, to bring her home. We knew that she was treated with respect and care. We highly recommend their extraordinary services. Thank you for all that you do!!!
big man
Incredible hospitality! Very very kind in assisting me with cremating my hamster. The tribute was beautiful and kind, the urn is cute and has a great structure. All staff were so kind, the building itself is clean and warming. Will always recommend!!
Bill Altman
I was heartbroken when Rud y died but I had been in contact with Heavenly Gates.Amy was so sweet and caring and took some of the pain away with her demeanor .She was very patient when we went through the photos and it did alleviate the sadness
Kelsey Brooks
This place is full of the kindest souls. I really didnβt want to go through this, but they made it so much easier and less scary and sad. I would absolutely recommend anyone to go here if they need their services. They are extremely attentive and make you feel like family.
Sherman Littleton
This business Heavenly Gates Pet Cremation is the BEST. They took excellent care of my dog when she passed away. They are reasonable for the prices. They also do a lot for your animals like having Santa and Mrs. Claus come out for pictures.I gave them 5 stars but they deserve 10 stars or more.
Tom Starks
Sometimes itβs hard to think straight after you've lost a pet that has become part of your family. They really made the process as easy as possible. You can tell they really care.
Michelle Whaley
When our beloved Toby passed away at home on a Sunday morning, with our vet being closed we did some research and called Heavenly Gates to see if there was anything we could do. The sweetest lady answered and said we could bring Toby in after hours and on a Sunday and we were so thankful for that! From start to finish they made the whole process so easy during such a sad and difficult time. Everyone has been so understanding and compassionate and we could not be more blessed to have a company filled with wonderful people so close to home. Highly recommend for all your pet cremation needs! Very reasonable too. πΎπ
James Riley
Heavenlygates were there to help with open arms all of their packages are very nice and everything we received is what we were promised everything was amazing would recommend them to anyone
Dianna
My dog passed later in the evening. We headed toward Seaford, texted a half hour away then Amy was waiting for us there. She gave me all the time I needed to say goodbye in a private room. I can't say enough about the warmth and care that Amy provided at a most difficult time. Since I live pretty far from Seaford, the cremains and mementos were shipped to my house, carefully packaged and labeled. I would highly recommend this company.
Paris Ry-aniece
I loved my experience with them, they were very empathetic with my loss and i had some nerves and questions about the process and they helped ease those and were happy to answer all of my questions. The whole experience felt very personal and i would definitely recommend them to anyone interested in laying you fur baby to rest this way <3
Donald Blunt
The weekend service was great for Skeeters unexpected passing. Everyone was very helpful and respectful. Thanks
Jowellene Pacarro
Heavenly Gates provided such excellent service. Losing a beloved pet is hard, but they made the process of it very easy from start to finish. The Pacarro family is so appreciative of everything Heavenly Gates has done for us especially during such a difficult time.
Richard Roop
They went above and beyond to take care of our baby girl SADIE in our time of need thank you your a π―
Melissa Paugh
We lost one of our fur babies unexpectedly! They are the most caring and compassionate group! If you should need a pet cremation please call them! Highly recommend! Thanks again for everything and making this as easy as possible!
Jaclyn Coldwell
What a WONDERFUL family Company and service. I can not say enough good things about Heavenly Gates. We had a pet pass and needed help and guidance with the after shock. From the second I walked in the door I knew my little one would be taken care of with respect and dignity. I can't thank them enough for all their love, respect and understanding. We now have a Beautiful memory of our precious Skooter. β€οΈ
Stacey Bennett
Our Goldie, Gaston died suddenly and when he passed away the vet office where he lay, wanted to call their βrecommendedβ crematory service. I absolutely slammed my foot down and demanded that we have Amy and her husband from Heavenly Gates Pet Cremation take care of our Gaston.I didnβt call upon her just because she is a friend of mine, I called upon her because I knew with all of my heart and soul that Amy and her staff would take care of our boy. I knew she would love him and care for him and give him the dignity that he deserved. There was no doubt in my mind she wouldnβt let Gaston know he was in good hands.We were beyond devastated and we still are and Amy and her staff did everything that you can possibly imagine to help us with this transition- provided comfort and care not only to us but to Gaston, shared their kind wordsthat provided us with ease and assurance, treated Gaston with gentleness and love and compassion beyond anyoneβs imagination. The most important was TIME, they provided us time to heal. Heavenly Gates allowed us to heal, which to me is the most important. Their patience, kindness, empathy, love, support, generosity, compassion for what they do is beyond what you will ever expect. I cannot express enough how important their role was in this transition. These fur babies are like family- they are FAMILY. Amy and her staff understand how important these precious babies are to us and with that, they treated Gaston like a king.The loss is so heavy hearted that you cannot sometimes think or motivate yourself and I think the greatest commitment with this establishment is the understanding of that and their whole hearted compassion for you, your family, and the grief you bear.It is hard and is still hard, but I nor my family would have been able to handle the process without the care and support from everyone at Heavenly Gates Pet Cremation. I knew that Gaston was going to be taken care of the minute I reached out to Amy and I knew he was in loving arms the day she picked him up and messaged me βI got your boy.β β€οΈAmy and the staff at Heavenly Gates, my family and I are forever grateful to you for honoring our boy, Gaston. I know he was loved and cared for from the time AMY picked him up at the vetβs office to when he parted from this world. No one else would have given Gaston the love he so deserved!Thank you β€οΈ
Diane Ruth
Losing a pet is one of the hardest things we go through. They are family and they are loved and when they leave us, we are devastated.Heavenly Gates treated my dog BEAUTY with as much love, kindness, and caring as someone would treat a person. They made this easier for us, and the urn & memorial shadowbox are beautiful.Thank you Amy, Andrew, and Tina β‘
Joy Connor
Thank you to everyone at Heavenly Gates for superb service and support as we say goodbye to our beloved pets. We will choose y'all every time because of the excellent quality of services but above that, the abundance of compassion and care that y'all have given us, you just don't find anywhere else.
Jennifer Holler
From the first moment I reached out to Heavenly Gates, it was a comforting and heartwarming experience. I messaged her at 5:30 AM shortly after our beloved furbaby passed and right away Heavenly Gates responded. Heavenly Gates helped us through a very difficult time for our family with such compassion and love. Thank you from the bottom of my heart β€οΈ
Clarke Tobin
The folks at Heavenly Gates Pet Cremation were very empathetic and a big help at this difficult time. Yet, we ended up with a befitting memorial to my faithful companion. I will cherish it and the memories forever!
Barbara Peak
My daughter lost her dog Ruby unexpectedly on June 3rd. Her husband called Kyle and within the hour he met them on-site. Andrew and Kyle were very professional and very sincere. They gave them time to grieve before handing Ruby over. There was a nice selection of urns and paw print options. The facility was easy to get to, very clean and very welcoming. It was comforting to my daughter knowing that her girl was in good hands.
Angela Morgan
Heavenly Gates was so compassionate with the lose of our sweet cat Rosie. They truly care and put there hearts into their work which means so much to us during this time.
KimLee Lockner
From the moment I contacted them in the middle of the night Kyle gave me the utmost respect and compassion, checked on me by text throughout the night until they could get to my home. Upon arrival, Teena made sure I was OK, she let me cry, gave me hugs and truly cared about what I wanted to Charlie Brown. I literally can not say anything but what a great place to have handle your pets passing in your time of need. They understand that the grieving doesnt stop after you pick up the ashes. What a wonderful group of Humans. I don't' know what I would have done without them at that time.
Lauren Leonard
I quite honestly donβt think there are words to explain how amazing these guys are. They went above and beyond for us and truly were there every step of the way. When they brought my dog home I was greeted with a hug. They showed nothing but compassion and love. We received updates via text and phone calls. They shared in our sorrow and made sure we knew our baby was well cared for. I canβt recommend them enough.
Charlie Munson
The people at Heavenly Gates took such very good care of me and my cat. They were wonderfully kind and supportive during a very difficult time. And they gave me a card with her paw print on it which I treasure. I can't thank them enough.
Michele Robertson
The loss of our sweet cat Snicklefritz was sudden and totally devastating on Saturday night. I called the following day and Amy picked up quickly and arranged to meet me within the hour. She was very compassionate. I was so grief-stricken and her kindness was extremely helpful as she guided me through the process. Though they were not regular business hours, I was given as much time as was needed to say goodbye to my sweet boy.The entire process was as pleasant as it could be for a time like that. They put gentle care and effort into what they do, which is greatly appreciated.Thank you all for what you do.
Linda Condreras
I met Amy by pure chance in my veterinarians office when I was there to pick up my dogβs ashes. I had no idea who she was, and she overheard me speaking to the receptionist. I was emotional and heartbroken over the loss of my beloved dog. She came over to personally express her condolences. Heavenly Gates presented me with a beautiful urn, a beautiful plaster impression of my dogβs paw and a beautiful shadowbox. Amy also posted a heartwarming tribute to my dog on their social media page. I cannot say enough about how compassionate and caring they are. For those of you who go through the unspeakable sorrow of losing a pet, I highly recommend using Heavenly Gates in Seaford Delaware for your petβs final services.
Gail McGuinness
Thank you Amy and your staff for taking such lovely care of our little boy Toby. You showed compassion through every step of this process.
Kayla DaLee
I cannot say enough about Heavenly Gates and how amazing they have been. They treat you like you've known each other forever, they are kind and understanding from beginning to end. Picking up my baby and seeing the details of everything from her urn to the personal card..it brought my family comfort and peace. We will forever be grateful to Heavenly Gates.
Erica Townsend
I am so thankful for Heavenly Gates, after losing my best friend of 15 years, they not only made me feel comfortable with the compassionate welcome and calming atmosphere, they made me feel I could trust them with this final chapter of my Gracie Lou's life, and they delivered on every level.
Kaylin Marie Devine
Heavenly Gates is a wonderful place for your pets final arrangement. The team was very sweet and compassionate when we our 15 year old dog passed way. They went above and beyond for our little girl and our family.
Samona Krumm
Amy was absolutely amazing she was so kind and concerned about making sure I got what I wanted .Highly recommended
Courtney Wise
This place is amazing. This is the hardest time of my life losing my fur baby that was 13 years old and been through EVERYTHING with me and Teena was so amazing. I would recommend anyone and everyone to come here. I couldnβt say enough how amazing Teena is. Thank you, seriously.
Sheila Toohey
A sincere thank you to Teena and Andrew ! Our experience at Heavenly Gate in Seaford, DE was professional, tender and heartwarming. We are so thankful for being recommended here, and in turn we whole heartedly recommend. An emotional and sad loss, we were met with an experience we never expected to be so lovely and comforting.π’πΎπΎπ’
Jessica Willey
I lost my Tucker unexpectedly on a Sunday morning. Amy was able to meet with us within an hour even though it was the weekend and was great helping me make decisions I really couldnβt. They set him up so nicely so I could privately say my final goodbyes. They were amazing. Thank you so much for helping me honor my boy.
Lisa Koperwhats
Everyone there is so sweet and took such care with us as we made arrangements for our dog. I would recommend their business.
Crystal O'Neal
Iβm so thankful for being introduced to Heavenly Gates. Teena and Amy are remarkably sympathetic and caring during undoubtedly one of the worst times of my life when I lost my dear Patches.
Tammy Magaha
Thank you all for making this difficult time a little easier. Amy and Teena were very professional. Showed us much kindness and went out of their way to help us through. I would highly recommend them to everyone.
David Miller
I do appreciate them all together. After the death of our Rascal. Our family isn't the same. It's like the bandaid of Nanas death was ripped off all over again but somehow yall made it easier. I appreciate the hugs and warm wishes to my sweet rascal. I know he is finally in the arms of Nana.
Brenda Borgmann
Could not have been a better experience even in a sad situation. Everyone I spoke with and or dealt with, were more than kind and understanding. Thank you for making our sad day go as smooth as possible!
angie rodkey
They were very kind, caring, and helpful. I felt comfortable entrusting them with our pup. The time will come that I will unfortunately need the services again, and I will definitely choose Heavenly Gates.
Stacey Taylor
Yesterday was one of the most devastating days in my life, when we decided we had to put our baby Max down. Joy and Andrew took amazing care of Max and took great care of him even after his death. Highly recommended. β€οΈ
Chris Cho
They handled my baby so quick and respectfully. I got her ash and urn the next day. Teena responded to all my requests quickly. The price is reasonable. I appreciate their service.
Melanie Constantino
The owners and staff of Heavenly Gates went above and beyond to help us when our Silky terrier passed in June. Andrew and Amy were with us every step of the way. They gave us all the time and information we needed to make the decisions that were right for our family.The facility is beautiful. The service is personalized and caring. Canβt say enough wonderful things about them.Thank you from the bottom of our hearts.
Mj Rose
We unfortunately had an outbreak of parvo and lost 3 of our babies in 2 days. It was the hardest experience we ever had to go through, but Heavenly Gates was so kind and gave us a discount for the situation. Amy was so welcoming and really showed us some light in a terrible situation. I highly recommend having this place take care of your babies β€οΈ thank you again
Michelle Whitlock
Highly recommend for end of life needs. We were able to have the vet come to our home and Amy came to our home as well to pick up our baby. Amyβs care and compassion is second to none! She will treat your baby as her own! Thank you for making a horrible time so much easier!
Bobbie Ray
Staff was compassionate, caring, & thorough while we were navigating the sudden loss of our pet. They picked our boy up directly from our vet, and we had him back with us within a few days. We absolutely love the little extras like the card with his paw print and the clay with the paw print impression. Teena made sure we knew what was going on every step of the way.
Debbie Witt
We suddenly lost our beloved Barney (Pomeranian) at 3am in the morning. Omg we were devastated. I called Heavenly Gates and Amy returned my call at 4 am to make arrangements for Barney. Amy checked on me all day. I sent her photos and she arranged the most beautiful memorial to our precious buddy. I am eternally grateful for Amy and Teena at Heavenly Gates Pet Cremation. Thank you from the bottom of our hearts β€οΈ
Pepper Fausnaught
Highly recommend to anyone who has lost an important member of their family. We lost our dog after 10 years and they treated him as if he was their own. We have a paw print, nose prints and a very nice collection to always remind us of our best friend. They made a horrible day just a little easier. We knew he was in good hands. We canβt thank them enough.
donovan bordeaux
Made the experience so much easier and made us feel like family love the staff would come back thank you so much with helping us in the passing of our baby girl
Stephanie Pogwist Stokes
Our Molly passed away early this past Saturday morning. We called and spoke with Amy. She was very caring and understanding. We made arrangements to meet that morning to take Molly. The kindness, compassion, and empathy demonstrated during this very difficult time was beyond words. We took comfort in knowing that our Molly was being looked after. From the moment we handed our furbaby over to Amy, to the conversations after to assure we had everything that we wanted, to meeting Teena today when we picked Molly up, to bring her home. We knew that she was treated with respect and care. We highly recommend their extraordinary services. Thank you for all that you do!!!
big man
Incredible hospitality! Very very kind in assisting me with cremating my hamster. The tribute was beautiful and kind, the urn is cute and has a great structure. All staff were so kind, the building itself is clean and warming. Will always recommend!!
Bill Altman
I was heartbroken when Rud y died but I had been in contact with Heavenly Gates.Amy was so sweet and caring and took some of the pain away with her demeanor .She was very patient when we went through the photos and it did alleviate the sadness
Sheri Giordano
Very helpful. Treated us with utmost dignity and respect.
Mary Anne White
During the night my dog passed away. Called Heavenly Gates and talked to Jacob at like 4:30 AM. He was very kind and met us there in 45 minutes. Couldnβt ask for anything more accommodating. Thank you in my time of need.
Lisa Whitcombe
The most caring and considerate angels in your time of need for your fur babies dignity. They are there when everyone else is not! More businesses should take notice!!! From the bottom of our hearts. Thank you.Lisa Whitcombe-Beebe
April Taylor
Amy and her husband were great! Compassionate and sweet, even met us after hours when our sweet boy passed away.
Cathy Curran
Amy & her crew were very compassionate and understood what I was going through, didn't push sales stuff, quickly did the service and got my baby back to me. Thank you all very much! Highly recommend!!
Joyce Crist
Thank you for your tlc and attention to detail. You helped us through this very sad time.
Sabrina Quay
Itβs never easy losing a pet, but this place and the people here make it a little bit easier. They are so kind, friendly, and sweet. I couldnβt have asked for a better group to help us with our boy.
Virginia Etter
Andrew was very compassionate and explained everything to us. Immediate service for our Max with the utmost dignity. Recommend highly. Thank you.
Ciania Cooper
They made me feel very comfortable knowing I made the right choice to have them cremate my fur baby, so professional and caring
Godzillabrawler
Very expedient service at a reasonable price.
Melissa Paugh
We lost one of our fur babies unexpectedly! They are the most caring and compassionate group! If you should need a pet cremation please call them! Highly recommend! Thanks again for everything and making this as easy as possible!
Jaclyn Coldwell
What a WONDERFUL family Company and service. I can not say enough good things about Heavenly Gates. We had a pet pass and needed help and guidance with the after shock. From the second I walked in the door I knew my little one would be taken care of with respect and dignity. I can't thank them enough for all their love, respect and understanding. We now have a Beautiful memory of our precious Skooter. β€οΈ
Stacey Bennett
Our Goldie, Gaston died suddenly and when he passed away the vet office where he lay, wanted to call their βrecommendedβ crematory service. I absolutely slammed my foot down and demanded that we have Amy and her husband from Heavenly Gates Pet Cremation take care of our Gaston.I didnβt call upon her just because she is a friend of mine, I called upon her because I knew with all of my heart and soul that Amy and her staff would take care of our boy. I knew she would love him and care for him and give him the dignity that he deserved. There was no doubt in my mind she wouldnβt let Gaston know he was in good hands.We were beyond devastated and we still are and Amy and her staff did everything that you can possibly imagine to help us with this transition- provided comfort and care not only to us but to Gaston, shared their kind wordsthat provided us with ease and assurance, treated Gaston with gentleness and love and compassion beyond anyoneβs imagination. The most important was TIME, they provided us time to heal. Heavenly Gates allowed us to heal, which to me is the most important. Their patience, kindness, empathy, love, support, generosity, compassion for what they do is beyond what you will ever expect. I cannot express enough how important their role was in this transition. These fur babies are like family- they are FAMILY. Amy and her staff understand how important these precious babies are to us and with that, they treated Gaston like a king.The loss is so heavy hearted that you cannot sometimes think or motivate yourself and I think the greatest commitment with this establishment is the understanding of that and their whole hearted compassion for you, your family, and the grief you bear.It is hard and is still hard, but I nor my family would have been able to handle the process without the care and support from everyone at Heavenly Gates Pet Cremation. I knew that Gaston was going to be taken care of the minute I reached out to Amy and I knew he was in loving arms the day she picked him up and messaged me βI got your boy.β β€οΈAmy and the staff at Heavenly Gates, my family and I are forever grateful to you for honoring our boy, Gaston. I know he was loved and cared for from the time AMY picked him up at the vetβs office to when he parted from this world. No one else would have given Gaston the love he so deserved!Thank you β€οΈ
Diane Ruth
Losing a pet is one of the hardest things we go through. They are family and they are loved and when they leave us, we are devastated.Heavenly Gates treated my dog BEAUTY with as much love, kindness, and caring as someone would treat a person. They made this easier for us, and the urn & memorial shadowbox are beautiful.Thank you Amy, Andrew, and Tina β‘
Joy Connor
Thank you to everyone at Heavenly Gates for superb service and support as we say goodbye to our beloved pets. We will choose y'all every time because of the excellent quality of services but above that, the abundance of compassion and care that y'all have given us, you just don't find anywhere else.
Jennifer Holler
From the first moment I reached out to Heavenly Gates, it was a comforting and heartwarming experience. I messaged her at 5:30 AM shortly after our beloved furbaby passed and right away Heavenly Gates responded. Heavenly Gates helped us through a very difficult time for our family with such compassion and love. Thank you from the bottom of my heart β€οΈ
Clarke Tobin
The folks at Heavenly Gates Pet Cremation were very empathetic and a big help at this difficult time. Yet, we ended up with a befitting memorial to my faithful companion. I will cherish it and the memories forever!
Barbara Peak
My daughter lost her dog Ruby unexpectedly on June 3rd. Her husband called Kyle and within the hour he met them on-site. Andrew and Kyle were very professional and very sincere. They gave them time to grieve before handing Ruby over. There was a nice selection of urns and paw print options. The facility was easy to get to, very clean and very welcoming. It was comforting to my daughter knowing that her girl was in good hands.
Angela Morgan
Heavenly Gates was so compassionate with the lose of our sweet cat Rosie. They truly care and put there hearts into their work which means so much to us during this time.
KimLee Lockner
From the moment I contacted them in the middle of the night Kyle gave me the utmost respect and compassion, checked on me by text throughout the night until they could get to my home. Upon arrival, Teena made sure I was OK, she let me cry, gave me hugs and truly cared about what I wanted to Charlie Brown. I literally can not say anything but what a great place to have handle your pets passing in your time of need. They understand that the grieving doesnt stop after you pick up the ashes. What a wonderful group of Humans. I don't' know what I would have done without them at that time.
Kathy Levin
Excellent service. Kind and attentive to our needs at a difficult time. Would highly recommend.π₯°
Bud Beddia
This place was great met me after hours to take care of process fast turn around and truly like a family thanks heavenly gates
Luis Alberto Monroy
Whitney Cooper
Ruby Wright
Ashley Weaver
Starr O
April Marie Burchette
Heather Stewart
Regina Caragiulo