Customer Reviews Summary
Magner Funeral Home has received overwhelmingly positive reviews for their compassionate service, professionalism, and attention to detail during difficult times. Many families appreciated the staff's support and guidance throughout the funeral planning process, highlighting their warm and caring demeanor. However, some reviews pointed out issues with communication and facility aesthetics, indicating areas for improvement.
Greg Brigman
My experience with Magner Funeral Home was by far one of the most comfortable and welcoming experiences. My first time planing a funeral service for my mother couldn’t be any easier and comfortable with the whole staff. Being overwhelmed and no idea where to start with planning Magner’s took control and guided my family and I in the right direction. The service was amazing. The facility was beautiful. So for anyone looking for funeral services planning, I highly recommend Magner funeral home.Thank you for all your hard work and dedication.
Holly Guerrero
When my father passed this summer, we chose Magner Funeral Home because my mother had heard good things about them. We are so glad we did. Melissa was so nice and helpful. Every request and question was handled quickly, easily, and with sympathy. We definitely recommend Magner.
teri jacoby
the entire staff (especially jay and marybeth) at Magner's goes above and beyond to make you comfortable and cared for during the worst of times...we cannot thank them enough for all they did to honor my dad. highly recommend!
Rich Wellen
Magner Funeral Home was the right place for our services for my wife. They listened attentively to our wishes then set about making everything happen in accordance with those wishes taking as much off of our shoulders as they possibly could have. Wonderful people, handsome facility and an impeccable attention to detail. I highly recommend them to help you navigate the toughest time in anyones life.
Greg Brigman
My experience with Magner Funeral Home was by far one of the most comfortable and welcoming experiences. My first time planing a funeral service for my mother couldn’t be any easier and comfortable with the whole staff. Being overwhelmed and no idea where to start with planning Magner’s took control and guided my family and I in the right direction. The service was amazing. The facility was beautiful. So for anyone looking for funeral services planning, I highly recommend Magner funeral home.Thank you for all your hard work and dedication.
Holly Guerrero
When my father passed this summer, we chose Magner Funeral Home because my mother had heard good things about them. We are so glad we did. Melissa was so nice and helpful. Every request and question was handled quickly, easily, and with sympathy. We definitely recommend Magner.
teri jacoby
the entire staff (especially jay and marybeth) at Magner's goes above and beyond to make you comfortable and cared for during the worst of times...we cannot thank them enough for all they did to honor my dad. highly recommend!
Rich Wellen
Magner Funeral Home was the right place for our services for my wife. They listened attentively to our wishes then set about making everything happen in accordance with those wishes taking as much off of our shoulders as they possibly could have. Wonderful people, handsome facility and an impeccable attention to detail. I highly recommend them to help you navigate the toughest time in anyones life.
Vivian Mompremier
When one loses a dear family member, he/she is stressed to the max. When my mom passed away, I too was overly stressed. Using Magner Funeral home was the best decision I made. They were all very caring. Melissa was fantastic. She was always available to answer questions and to help with "stuff" I did not know. She walked me through the entire process. Everything turned out great. One of the Magner's and another Associate who took my mom to the church were also great. They made sure everything went well at the church and at the burial site. I am sure my mom was happy with the outcome. I would definitely recommend them.
Cass English
I cannot say enough good things about the team at Magner Funeral home. Starting with our first phone call, everyone we worked with was warm, caring and compassionate which continued throughout the whole process.My family chose to go with an open casket for the wake and I was ultimately so happy with the decision. The Manger team did a beautiful job of getting Mom ready - my mom looked just like my mom.After the wake and funeral, the folks at Magner have continued demonstrating their warmth and care. They recently forwarded some sympathy cards which arrived after my mom's service - so thoughtful.I would whole-heartedly and without any reservations recommend Magner Funeral Home.
Judith Mears
Our family has trusted Magner Funeral Home through three generations. The service has always been professional, courteous, and caring. Recently, Magner managed my brother's open casket viewing, his funeral, and the graveside service, all in a very dignified manner. They honored who he was. Melissa and Will were always available to answer questions, make suggestions, and address our concerns in every way possible. And they are very nice people, besides. Highly recommended for integrity, competence and service.
barbara rosati
I needed to buy an urn for my dad's ashes at 6:30 pm on a Sunday right before I boarded a flight to his memorial service the next day. I got a call back right away and the owner left his home, met me at the funeral home 15 minutes later, helped me choose the right container, transferred the ashes, and put everything neatly in a box. I cannot thank him enough for going out of his way to help me. Customer service and human kindness above and beyond. Thank you!
Janet Smith
Magner Funeral Home are so professional but also intensely caring in a personal way -taking the time to help ease your loss at such a difficult time.My aunt and uncle both pre-arranged their funerals because they trusted in Magner Funeral Home Director, Jay Magner to care for their final wishes. He did so beautifully and was exceptional in handling all the details.Both Jay and the entire staff are wonderful in helping to alleviate any anxiety and stress and provide the best service possible.They are by far the best in the services that they provide and in the caring that they have for their clients - and for that my family thanks you so very much.
Columbus1152
Magner has been our family's choice for funeral services for over 35 years. They're compassion and attention to details is a comfort at a difficult time.
Mike Davis
My wife died at Regional Hospice after a 10 day stay, 4 months after being diagnosed with Pancreatic Cancer. At her request there was no funeral or burial. Rather she was cremated & her ashes returned to me. The people at Magner were totally understanding, sympathetic & acceded to my requests. They picked her body up in Danbury, had her cremated & returned her ashes along with death certificates & other necessary paperwork to me in a timely manner. This was a seamless process at a difficult time for me. The several people I dealt with were so very nice & compassionate. I highly recommend Magner when ever funeral arrangements are needed.
Celeste Burton
The people at Magner Funeral home couldn't have been more respectful of my mother and our family. From the two people who came to my home to each person who was with us during the process, I couldn't ask for a more dignified treatment of my beloved mother. Sal, who handled most of the arrangements, was extremely polite and professional. He managed to capture my mother's beauty, elegance and style. He showed genuine yet humble pride when I commented on this fact. He made me feel really good about choosing Magner and I thank him and the staff for helping bring Mom to the dignified end she deserved.
Rebecca Surran
When my husband died suddenly, my world was turned upside down. There were so many details to deal with all while I was reeling emotionally. That's where the Magners stepped in. Mike, Marybeth, Jay and the entire team treated me and my family as if we were theirs. Mike walked us through all we needed to know, the decisions that needed to be made, with a kind heart, patience and a guiding hand. He even followed up months later. I can not imagine what that time would have been like without them. We will be forever grateful!
Becky Pavia
The staff took care of everything, even our crazy family dynamics. Melissa was great, helping us through this difficult time. She even coordinated with the cemetery and stone engraver after the services.
Carolyn Festa
At a very difficult time of grief and loss, Magner Funeral home was sensitive, responsive and timely in meeting all of our needs for a smooth and thoughtful end-of-life memorial for my father.
Shana Kelleher
Magner has helped with all our family funerals. They come across as caring, trustworthy and professional. I would not hesitate to recommend them.
Stephanie Miller
Magner Funeral Home went above and beyond expectations when it came time to bury my grandfather. Mike and Sal were extremely professional and willing to do whatever it took to make the experience as painless as possible. The building itself was attractive, clean and centrally located. I would recommend Magner's to anyone in the tri-state area looking for a friendly place to do business with.
Jocelyn McFeely
I found that Magner Funeral Home provided acceptable service. The two gentleman who own the place were nice, but a little standoffish. The lady who works for them is unkept and has a horrible appearance. If I were to have met her initially, I would have walked out.I used this home for a cremation, which I struggled with the decision, knowing there is a funeral home in town that owns their own crematory. But Magner's prices were substantially less expensive. Another fact that swayed me to Magners is that the crematory they use is well respected and used by their competitor, prior to them building their own crematory.Don't get scared into 'not getting the right ashes back' as the competitor tries to do. All crematories have the same safety precautions in place to ensure you get the right ashes back.The downfall to Magners: They truly need a professional interior decorator to come in and revitalize the entire building. The wallpaper is horrible, the furniture is old and the paneling needs to go. Additionally, there are no pictures on the walls and furniture and accessories are completely mismatched.Their sign outside is something left to be desired. This place has so much potential and it seems rather sad they aren't putting money back into their building.I would recommend Magners to others for their pricing and parking however.
Susan Rietano
Magner provided prompt service that was easy to access and delivered thoughtfully and discretely. They made a very difficult time for our family easier to navigate.
Tamisha S
WORST EXPERIENCE OF MY LIFE!!! I wish there was a selection for zero stars. I regret selecting this funeral home and this experience has made me even more depressed during this emotional time in my life. Despite COVID not allowing for traditional services our family was expecting a final photo of our deceased loved one but instead we received the most horrifying and disgraceful final photo. I cannot believe that a funeral home that is supposed to have compassion and empathy during times of grief would send such a photo. We were told that we would have a final photo of our loved one in the casket as if it were a service but that is NOT what we received. I would never return nor would I recommend this funeral home to others. Such a heartbreaking experience for me and my family :-(
Jill Sproch
Melissa was amazing throughout---from the 1st call to contacting her after services.She went over and beyond - exceeding our expectations during our difficult time. She was our angel! .
Frances Stevens
Just attended and helped with arrangements For the Funeral at St Josephs Catholic Church in Norwalk. Everything was done beautifully and with great respect and kindness. Will definitley use use their services again.
George Baldino
We were very satisfied because of your understanding, persistence and willingness to follow through on any new piece of information provided. Your staying close to us during a very painful period was comforting and very much appreciated.
Dallas Moore
My family and I were very pleased with the service we received from Manger Funeral Home Inc. They really took the time to create a personal relationship with us and we can't thank them enough for being there for us.
Kathy Sabitsky
The experience was flawless. The care, compassion and professionalism was top notch.
Robert LeBrun
They did an incredible job taking care of our family in such a difficult time. Melissa and team went above and beyond.
Lorraine Larkin
Poor communication and insensitivity on part of staff caused more heartache at a very difficult time. Cannot recommend.
Ella Moss
The celebration of my mother's life was so beautiful thanks to you tender-loving-care & meticulous professionalism and warmth.
Kathy Bowers
They kept in contact throughout the entire process leading right up to the service. They did a wonderful job with all of the arrangements.
Keith Rudolph
Mike makes a sad occasion pass by as painlessly as could be wanted. Appreciate the kindness and professionalism.
Greg Brigman
My experience with Magner Funeral Home was by far one of the most comfortable and welcoming experiences. My first time planing a funeral service for my mother couldn’t be any easier and comfortable with the whole staff. Being overwhelmed and no idea where to start with planning Magner’s took control and guided my family and I in the right direction. The service was amazing. The facility was beautiful. So for anyone looking for funeral services planning, I highly recommend Magner funeral home.Thank you for all your hard work and dedication.
Holly Guerrero
When my father passed this summer, we chose Magner Funeral Home because my mother had heard good things about them. We are so glad we did. Melissa was so nice and helpful. Every request and question was handled quickly, easily, and with sympathy. We definitely recommend Magner.
teri jacoby
the entire staff (especially jay and marybeth) at Magner's goes above and beyond to make you comfortable and cared for during the worst of times...we cannot thank them enough for all they did to honor my dad. highly recommend!
Rich Wellen
Magner Funeral Home was the right place for our services for my wife. They listened attentively to our wishes then set about making everything happen in accordance with those wishes taking as much off of our shoulders as they possibly could have. Wonderful people, handsome facility and an impeccable attention to detail. I highly recommend them to help you navigate the toughest time in anyones life.
Vivian Mompremier
When one loses a dear family member, he/she is stressed to the max. When my mom passed away, I too was overly stressed. Using Magner Funeral home was the best decision I made. They were all very caring. Melissa was fantastic. She was always available to answer questions and to help with "stuff" I did not know. She walked me through the entire process. Everything turned out great. One of the Magner's and another Associate who took my mom to the church were also great. They made sure everything went well at the church and at the burial site. I am sure my mom was happy with the outcome. I would definitely recommend them.
Cass English
I cannot say enough good things about the team at Magner Funeral home. Starting with our first phone call, everyone we worked with was warm, caring and compassionate which continued throughout the whole process.My family chose to go with an open casket for the wake and I was ultimately so happy with the decision. The Manger team did a beautiful job of getting Mom ready - my mom looked just like my mom.After the wake and funeral, the folks at Magner have continued demonstrating their warmth and care. They recently forwarded some sympathy cards which arrived after my mom's service - so thoughtful.I would whole-heartedly and without any reservations recommend Magner Funeral Home.
Judith Mears
Our family has trusted Magner Funeral Home through three generations. The service has always been professional, courteous, and caring. Recently, Magner managed my brother's open casket viewing, his funeral, and the graveside service, all in a very dignified manner. They honored who he was. Melissa and Will were always available to answer questions, make suggestions, and address our concerns in every way possible. And they are very nice people, besides. Highly recommended for integrity, competence and service.
barbara rosati
I needed to buy an urn for my dad's ashes at 6:30 pm on a Sunday right before I boarded a flight to his memorial service the next day. I got a call back right away and the owner left his home, met me at the funeral home 15 minutes later, helped me choose the right container, transferred the ashes, and put everything neatly in a box. I cannot thank him enough for going out of his way to help me. Customer service and human kindness above and beyond. Thank you!
Janet Smith
Magner Funeral Home are so professional but also intensely caring in a personal way -taking the time to help ease your loss at such a difficult time.My aunt and uncle both pre-arranged their funerals because they trusted in Magner Funeral Home Director, Jay Magner to care for their final wishes. He did so beautifully and was exceptional in handling all the details.Both Jay and the entire staff are wonderful in helping to alleviate any anxiety and stress and provide the best service possible.They are by far the best in the services that they provide and in the caring that they have for their clients - and for that my family thanks you so very much.
Columbus1152
Magner has been our family's choice for funeral services for over 35 years. They're compassion and attention to details is a comfort at a difficult time.
Robert Longmuir
Everything was handled in a very professional, respectful manner. Every detail was thought of. Very pleased.
Gail Meaney
Caring companionate customer service. I wouldn't think of using a different funeral home.
Blaine Booker
Very pleasant, and everything went very smoothly, thank you!
karen pratt
Thank you to the Magner Family for always being so kind and caring during the worst time in my life.
Vincent Pepe
Every thing went well.
Gerald A Foltz
Very caring, and knowledgeable
Elisabeth Giles
Curtis Long
Peter Haynes
Mona Clayton
Mike Davis
My wife died at Regional Hospice after a 10 day stay, 4 months after being diagnosed with Pancreatic Cancer. At her request there was no funeral or burial. Rather she was cremated & her ashes returned to me. The people at Magner were totally understanding, sympathetic & acceded to my requests. They picked her body up in Danbury, had her cremated & returned her ashes along with death certificates & other necessary paperwork to me in a timely manner. This was a seamless process at a difficult time for me. The several people I dealt with were so very nice & compassionate. I highly recommend Magner when ever funeral arrangements are needed.
Celeste Burton
The people at Magner Funeral home couldn't have been more respectful of my mother and our family. From the two people who came to my home to each person who was with us during the process, I couldn't ask for a more dignified treatment of my beloved mother. Sal, who handled most of the arrangements, was extremely polite and professional. He managed to capture my mother's beauty, elegance and style. He showed genuine yet humble pride when I commented on this fact. He made me feel really good about choosing Magner and I thank him and the staff for helping bring Mom to the dignified end she deserved.
Rebecca Surran
When my husband died suddenly, my world was turned upside down. There were so many details to deal with all while I was reeling emotionally. That's where the Magners stepped in. Mike, Marybeth, Jay and the entire team treated me and my family as if we were theirs. Mike walked us through all we needed to know, the decisions that needed to be made, with a kind heart, patience and a guiding hand. He even followed up months later. I can not imagine what that time would have been like without them. We will be forever grateful!
Becky Pavia
The staff took care of everything, even our crazy family dynamics. Melissa was great, helping us through this difficult time. She even coordinated with the cemetery and stone engraver after the services.
Carolyn Festa
At a very difficult time of grief and loss, Magner Funeral home was sensitive, responsive and timely in meeting all of our needs for a smooth and thoughtful end-of-life memorial for my father.
Shana Kelleher
Magner has helped with all our family funerals. They come across as caring, trustworthy and professional. I would not hesitate to recommend them.
Stephanie Miller
Magner Funeral Home went above and beyond expectations when it came time to bury my grandfather. Mike and Sal were extremely professional and willing to do whatever it took to make the experience as painless as possible. The building itself was attractive, clean and centrally located. I would recommend Magner's to anyone in the tri-state area looking for a friendly place to do business with.
Jocelyn McFeely
I found that Magner Funeral Home provided acceptable service. The two gentleman who own the place were nice, but a little standoffish. The lady who works for them is unkept and has a horrible appearance. If I were to have met her initially, I would have walked out.I used this home for a cremation, which I struggled with the decision, knowing there is a funeral home in town that owns their own crematory. But Magner's prices were substantially less expensive. Another fact that swayed me to Magners is that the crematory they use is well respected and used by their competitor, prior to them building their own crematory.Don't get scared into 'not getting the right ashes back' as the competitor tries to do. All crematories have the same safety precautions in place to ensure you get the right ashes back.The downfall to Magners: They truly need a professional interior decorator to come in and revitalize the entire building. The wallpaper is horrible, the furniture is old and the paneling needs to go. Additionally, there are no pictures on the walls and furniture and accessories are completely mismatched.Their sign outside is something left to be desired. This place has so much potential and it seems rather sad they aren't putting money back into their building.I would recommend Magners to others for their pricing and parking however.
Susan Rietano
Magner provided prompt service that was easy to access and delivered thoughtfully and discretely. They made a very difficult time for our family easier to navigate.
Tamisha S
WORST EXPERIENCE OF MY LIFE!!! I wish there was a selection for zero stars. I regret selecting this funeral home and this experience has made me even more depressed during this emotional time in my life. Despite COVID not allowing for traditional services our family was expecting a final photo of our deceased loved one but instead we received the most horrifying and disgraceful final photo. I cannot believe that a funeral home that is supposed to have compassion and empathy during times of grief would send such a photo. We were told that we would have a final photo of our loved one in the casket as if it were a service but that is NOT what we received. I would never return nor would I recommend this funeral home to others. Such a heartbreaking experience for me and my family :-(
Chris Masterton