Customer Reviews Summary
Final Paws Pet Cemetery and Crematory has received mixed reviews from customers. Many praised the compassionate service and understanding staff, particularly highlighting Terry's empathetic approach during difficult times. However, there are significant concerns regarding the professionalism of some staff members, with several reviewers recounting distressing experiences when seeking help for their deceased pets.
Madeline Goss
I called on Monday night about having my animal cremated. It was around 6pm and was told "you know you're the second person today who has called about crematin an odd animal" then proceeded to say "call back at 8am when we are actually open"Heartless lady is who answered my call as my animal was actively dying in my hands.Will NEVER recommend to ANYONE
Lola Calvillo
My Alaskan malamute passed away unexpectedly on a Saturday early morning and could not get a hold of anyone! I called everywhere and all I got was a bunch of voicemails. Final paws was the last place I called and an elderly lady answered the phone and was able to help me first thing Sunday morning. She was so empathetic and understanding. Bailey will be cremated and I know she will be in good hands with Terri!Thank you, Final paws for being there for us!❤️
Corena Rivera
We have used these fine thoughtful people many times sadly. They read you a poem for your pet and they are very kind! Thank you final paws!!
Robert Van Matre
Called in the morning and was able to drop my pet off the same day. Reasonably priced and very kind people. Thanks for taking care of our animals