Peaceful Memorials Pet Crematory

Pet Cremation in Colorado Springs, Colorado

Compassionate staff service Transparent pricing options Professional remains handling
Inconsistent customer service Frustrating pick-up fees Poor remains quality
4.0 55 reviews

Customer Reviews

Customer Reviews Summary

Peaceful Memorials Pet Crematory has received mixed reviews, with many praising their compassionate service and care for pets during a difficult time. However, there are significant complaints regarding customer service, particularly from the owner, Missy, which has led to a negative experience for some clients. Overall, while many appreciate the memorial options and reasonable pricing, the inconsistency in service quality is a notable concern.

Belinda Jackson

Belinda Jackson

a week agoNew

I had a good experience my Guinea Pig passed on Friday, I had put my Guinea Pig in the garage until Monday, Marcus come to pick up Nyla up he let us say our goodbyes to her, and few problems with payment around the second time because of my bank but got it fixed, 4 weeks past been calling no answer but left a voicemail they called me back and finally gave me a few dates when they going to drop off my Guinea Pig. They did a wonderful job with putting her ashes in the box with a tag on it, and a beautiful paw print I will never forget it was a good outcome and a bit of a weight I love it.

Miranda Noelle

Miranda Noelle

a year ago

This is the best place I’ve ever used for cremation for my pets. I’m always treated with compassion and kindness and I’ll never go anywhere else.I’ve been taking my hamsters here for years now, and I truly recommend it. A lot of places don’t treat pocket pets with the same respect as a dog or cat, but I’ve never felt that here. I’ve always felt welcome and respected and I know they take great care of my little ones afterwards. And it makes me very happy to know that all of my hammies go to the same place.Much love to the staff, and I will continue to use their services as long as I have pets.

jenly Tietje

jenly Tietje

2 months ago

Peaceful memorial pet Crematory provided exceptional home service during a very emotional time. Marcus was kind, compassionate, and respectful, ensuring everything was handled with care and dignity. He made the process seamless and gave us peace of mind knowing our beloved pet was treated with love. Highly recommend their home service for those seeking comfort and convenience! Bless your heart Marcus❤️

Carl Anderson

Carl Anderson

a month ago

Most horrible and unprofessional experience of my life! I called at 9:00 am and was told they could pick my dog up till 2:00 pm. I said it was "silly" he had to sit in my car for 5 hours when I could be there in 10 minutes to drop him off. Yes I used the word "silly." That's not an excuse to have to get a huge long rant from the lady on the phone. Then she refused to schedule it, hung up on me, and blocked my number. Is that how you treat all your grieving families? Are you that disrespectful to all your clients? I wasn't rude or disrespectful, I just used the word "silly" and I do not apologize for it!

Business Hours & Maps

Sunday Closed
Monday 9:00 - 17:00
Tuesday 9:00 - 17:00
Wednesday 9:00 - 17:00
Thursday 9:00 - 17:00
Friday 9:00 - 17:00
Saturday Closed