Customer Reviews Summary
Susan's Sacred Urns is highly praised for its exceptional craftsmanship and compassionate service. Customers appreciate the unique and beautiful urns that serve as meaningful tributes to their loved ones. The quick shipping and personalized customer care further enhance the overall experience, making it a recommended choice for those seeking a special resting place for their loved ones' ashes.
Cortni Troublefield
This urn is incredibly beautiful. The craftsmanship is outstanding and so perfect but I can still tell it is handmade from the initials on the bottom and the small bumps on the underside of the lid. It is everything I hoped for. I can tell Susan puts a lot of care into these not only by the quality, but also the immediate and fast shipping and the personal note on the business card. Thank you, Susan. This is incredibly special to me and I am so grateful you've given me something so lovely for my brother's eternal rest.
Gretchen Fredrickson
I have a few pieces from Susan, and they are so beautiful. Her craftsmanship is stunning, and I love her glazing techniques. She is a very skilled artist, and I highly recommend her work!
Lauren Peltz
โWe absolutely love the bowls and mugs Susan made! They are the perfect size, weight, style and can be used for anything. We love that they can be put in the microwave and dishwasher as well. We have only had them for a few months but they have quickly become our families go to!โ
miranda robinson
I was looking all over the internet for the perfect urn for my husband. I nearly gave up when I came across Sacred Urns by Susan on Etsy. She was able to create the perfect resting place for my husband. The customer service was excellent. The product came expertly wrapped and arrived with no damage. 10 out of 10 I 100% recommend!
Cortni Troublefield
This urn is incredibly beautiful. The craftsmanship is outstanding and so perfect but I can still tell it is handmade from the initials on the bottom and the small bumps on the underside of the lid. It is everything I hoped for. I can tell Susan puts a lot of care into these not only by the quality, but also the immediate and fast shipping and the personal note on the business card. Thank you, Susan. This is incredibly special to me and I am so grateful you've given me something so lovely for my brother's eternal rest.
Gretchen Fredrickson
I have a few pieces from Susan, and they are so beautiful. Her craftsmanship is stunning, and I love her glazing techniques. She is a very skilled artist, and I highly recommend her work!
Lauren Peltz
โWe absolutely love the bowls and mugs Susan made! They are the perfect size, weight, style and can be used for anything. We love that they can be put in the microwave and dishwasher as well. We have only had them for a few months but they have quickly become our families go to!โ
miranda robinson
I was looking all over the internet for the perfect urn for my husband. I nearly gave up when I came across Sacred Urns by Susan on Etsy. She was able to create the perfect resting place for my husband. The customer service was excellent. The product came expertly wrapped and arrived with no damage. 10 out of 10 I 100% recommend!
Shirley Williams
I'm a potter and know the quality of a great wheel thrown piece and the firing and glazing process. I purchased one of Susan's beautiful Urns this morning, two months after my husband passed away. I have been looking for the perfect statement urn for weeks and today, within a 5min. Etsy search, there it was on Susan's beautiful site. I appreciated the reviews and the detailed description of which size to buy. It was perfect for Duke's cremains. I also purchased the mahogany stand that seems to give the piece a museum quality voice; the voice is elegance, beauty and a sense of spirituality.Because I don't live far from Boulder, I was able to pick the Urn up at Susan's home/studio and she gave me a tour of her work area. You can tell that she takes her work seriously and each piece is constructed with care. I didn't plan this trip or this purchase. It happened as if it was a Divine Intervention. It's made my day.
Skie Robinson
We spent a lot of time searching for the perfect final resting place for our heart dog, Lava Lu. Susan was extremely helpful, and Lavaโs urn came way faster than I expected. Couldnโt ask for anything more perfect for our sweet girl.
Holly Berry
Looked up Handmade Urns in Boulder, CO. and found Susan Fontaine. Her work is absolutely gorgeous and she has many different techniques. She has an amazing studio where she does all her work. I found a Medium sized urn to hold half of my Father's ashes and it was perfect. I looks beautiful on my mantle!
JD Quist
A Beautiful Tribute: Exceptional Urn and Service. The urn we received surpassed our expectations in terms of its beauty and unique craftsmanship. Not only was the urn a perfect tribute to my son, but Susan also provided exceptional communication and service. Moreover, when the original cover arrived damaged due to shipping, she promptly made arrangements to send a new one without hesitation. Susan was incredibly responsive and helpful throughout the entire process, ensuring a smooth and comforting experience during a difficult time.
J. C.
Susan did a beautifully fantastic job on the custom urn. I had ordered a last stock item and it sadly arrived broken (the delivery company failed to see the "Fragile" sign and the box was dented). Susan was kind enough to create a new one for me and even personalized it with my father's name in Chinese characters...bless her for making it extra special. She was prompt in her response and truly cared about my dad and her craft...it showed through her beautiful creation. She's kind, compassionate, passionate about her craft, and I'd highly recommend her.THANK YOU, SUSAN!
love29s
Thank you so much for this incredibly beautiful piece of artwork. It will be a stunning urn for my dear mother's ashes. Our family appreciates your gorgeous work of art, truly one of a kind!
Ashok Srivastava
Susan is one of the most gifted artists in her craft. Her attention to detail, craftsmanship, and deep understanding of the entire process of making pottery makes any piece that she creates extraordinary. She has an amazing talent for designing pieces that combine light, color, texture, and form into pieces that will inspire generations. We have several of her pieces in our home: vases, bowls, and two beautiful urns that she created for my parent's ashes. There is no doubt that her work will appear in museums and will be admired for hundreds of years.
Jessica Rinke
Susan was so understanding at a very sad time. She was the right artist and caring person I needed to help me find the right home to bring my son's ashes to. She created a design custom for us and the turn-around time was wonderful. Thank you so much for your artistry and your understanding.
Shai Tessah
Susan's craftsmanship is next to none and her customer service is the best I have ever come across. I would hands down recommend her and her beautiful work ๐ฅฐ
Jonathan Boot
I wanted something a little different with rich and warming colours for both Mum's & Dad's keepsake ashes. Eventually found this stunning urn from Sacred Urns. The product is lovely and true to the photographs / description on ETSY. Ordering was straightforward, the Urn was delivered very quickly to the UK and was very well packaged to protect from damages. Just to say a huge thank you to Susan. Superb product, superb service :-) Very highly recommended.
sheenalee vint
This urn was exactly what I was looking for all year! The uniqueness, craftsmanship, and beautiful colors remind me of my grandmother and I couldnโt be happier, that I can light the candle and feel as though my children can share their day with her. Truly beautiful.
Karrisa Shuey
I love the Urn I purchased through Susan. It is so well made. I appreciate that the opening was wide enough for me to fit my father's ashes inside in the bag(in case something ever happens, though I hope it doesn't) for extra protection. Shipping was quick and VERY well packaged. Thank you so much, my Dad now sits in my living room :) and the little tealights were such a sweet surprise<3
Vicki
OMG! The vase is more beautiful than the picture!It is such an interesting process to produce the vivid colors.We have this on a shelf at our lake home and the colors reflect off the lake. It is stunning!Susan was wonderful to work with. The packaging was great and the vase arrived in perfect condition.
E W
The urn is beautiful! This is the second urn Iโve purchased from Susan. Iโm sorry I missed the review window for the first urn. She us a master potter. The walls of both urns are perfect and the glazing is amazing! With this last urn, my family and I were concerned about shipping and she was very helpful and kind.
Jana Reidy
When my husband passed away in November of this year I searched and searched on the internet for something that I thought would honor him and be a beautiful vessel to house his remains. I also wanted an urn that had a place at the top for a candle because whenever I go into a church I love to light candles in memory of my loved ones.I ordered an urn from Susan and I must say it is truly exquisite. It is a piece of art. My husband would be approving of it. Everyone who has seen it says how beautiful it is.I love that it is masculine, that it reminds me of the universe, and each side is different.I couldn't be happier with it even though the purchase was for a very sad purpose.
Diana YaDevi Shellenberger
Susanโs skill as an artist and her reverence for all lifeโs phases combine to give your loved ones a beautiful final resting place. Her talent with color and her sense of adventure with learning technique make her pots and urns the best part of my collection.
Leela Srivastava
The skill that Susan puts into her work is top-notch. She makes beautiful pieces with so much individuality and care. Pieces like this are hard to find; her work is one-of-a-kind and made mindfully and intentionally.
Tara Darveaux
Beautiful work! She made me a custom order and it turned out perfect! Kept me updated and got it to me quickly as well!
Rachel Smith
Susan's pottery is not only stunning, it is sacred. You can feel the energy, love, and care that goes into each piece. Her urns are so special, and such a blessing.
MeridithMelissa
The artist creates beautiful work. I am super pleased with my purchase of her beautiful raku vase.
Brandi Kegley
I am blown away at the craftsmanship it is beyond measure. Being able to have a one-of-a kind urn that is symbolic of my loved one is an amazing offering in of itself, however to have this coupled with the sacred intention and love of the artist infused into it with her bare hands is priceless. Thank you for sharing your gift with the world.
Jyoti Nicoll
This urn is absolutely beautiful and so unique! Susan clearly puts a lot of love and care into each piece she creates, and I am so very grateful for her work!
Kirsty Bridges
Such a beautiful urn! This item made it all to Australia! Very well packaged! We are using this Urn for our pet dog Mac and love the fact we can light a candle on top! 10/10 such beautiful work!
chris leghorn
Exquisite and beautiful!I received an urn for my Dadโs ashes and it was perfect for how special he was to me. I highly recommend Susanโs urns as they are obviously made with care and are truly unique.
Coralee Morton
This is a lovely example of raku fired pottery. The colors are vibrant and varied, the pot is well made and exceeded my expectations. It was carefully packed and shipped in a timely manner. Thank you Susan.Coralee.
V Marie
Susan was extremely considerate when it came for purchasing this for a loved one, she even made sure that I will receive a custom piece thatโs looks perfect! Thank you Susan for your patience and wonderful customer service!
Cortni Troublefield
This urn is incredibly beautiful. The craftsmanship is outstanding and so perfect but I can still tell it is handmade from the initials on the bottom and the small bumps on the underside of the lid. It is everything I hoped for. I can tell Susan puts a lot of care into these not only by the quality, but also the immediate and fast shipping and the personal note on the business card. Thank you, Susan. This is incredibly special to me and I am so grateful you've given me something so lovely for my brother's eternal rest.
Gretchen Fredrickson
I have a few pieces from Susan, and they are so beautiful. Her craftsmanship is stunning, and I love her glazing techniques. She is a very skilled artist, and I highly recommend her work!
Lauren Peltz
โWe absolutely love the bowls and mugs Susan made! They are the perfect size, weight, style and can be used for anything. We love that they can be put in the microwave and dishwasher as well. We have only had them for a few months but they have quickly become our families go to!โ
miranda robinson
I was looking all over the internet for the perfect urn for my husband. I nearly gave up when I came across Sacred Urns by Susan on Etsy. She was able to create the perfect resting place for my husband. The customer service was excellent. The product came expertly wrapped and arrived with no damage. 10 out of 10 I 100% recommend!
Shirley Williams
I'm a potter and know the quality of a great wheel thrown piece and the firing and glazing process. I purchased one of Susan's beautiful Urns this morning, two months after my husband passed away. I have been looking for the perfect statement urn for weeks and today, within a 5min. Etsy search, there it was on Susan's beautiful site. I appreciated the reviews and the detailed description of which size to buy. It was perfect for Duke's cremains. I also purchased the mahogany stand that seems to give the piece a museum quality voice; the voice is elegance, beauty and a sense of spirituality.Because I don't live far from Boulder, I was able to pick the Urn up at Susan's home/studio and she gave me a tour of her work area. You can tell that she takes her work seriously and each piece is constructed with care. I didn't plan this trip or this purchase. It happened as if it was a Divine Intervention. It's made my day.
Skie Robinson
We spent a lot of time searching for the perfect final resting place for our heart dog, Lava Lu. Susan was extremely helpful, and Lavaโs urn came way faster than I expected. Couldnโt ask for anything more perfect for our sweet girl.
Holly Berry
Looked up Handmade Urns in Boulder, CO. and found Susan Fontaine. Her work is absolutely gorgeous and she has many different techniques. She has an amazing studio where she does all her work. I found a Medium sized urn to hold half of my Father's ashes and it was perfect. I looks beautiful on my mantle!
JD Quist
A Beautiful Tribute: Exceptional Urn and Service. The urn we received surpassed our expectations in terms of its beauty and unique craftsmanship. Not only was the urn a perfect tribute to my son, but Susan also provided exceptional communication and service. Moreover, when the original cover arrived damaged due to shipping, she promptly made arrangements to send a new one without hesitation. Susan was incredibly responsive and helpful throughout the entire process, ensuring a smooth and comforting experience during a difficult time.
J. C.
Susan did a beautifully fantastic job on the custom urn. I had ordered a last stock item and it sadly arrived broken (the delivery company failed to see the "Fragile" sign and the box was dented). Susan was kind enough to create a new one for me and even personalized it with my father's name in Chinese characters...bless her for making it extra special. She was prompt in her response and truly cared about my dad and her craft...it showed through her beautiful creation. She's kind, compassionate, passionate about her craft, and I'd highly recommend her.THANK YOU, SUSAN!
love29s
Thank you so much for this incredibly beautiful piece of artwork. It will be a stunning urn for my dear mother's ashes. Our family appreciates your gorgeous work of art, truly one of a kind!
Cheryl Oz
This urn is even more beautiful in person. Iโm so very sad about the loss of my dear Aunt. However, Iโm so happy that I found this beautiful urn for her ashes. It looks like something that she would have loved and weโll cherish it forever in our home. Thank you!
Jolene S
Susanโs unique touch on the horsehair raku urn that holds my sweet Emiliaโs ashes (my cat of 22 years) provided me with a piece of art befitting the elegant, unique girl she was. It gives me comfort every day.
Carolyn Anderson
I have purchased three Raku vases from Susan. They are all incredibly beautiful. Her craftsmanship and artistry are exceptional.
Aja Trier
Wow!! This is the most beautiful vase Iโve ever seen! Wrapped snug and fully protected (a postal worker could have drop kicked it and it would have been fine!) and shipped lightning fast. So happy with this!
tkettie
It's absolutely beautiful. Much larger than I expected, but that's fine. The shine is gorgeous, the sealed cracks are perfect. I wish he could have seen it. Shortly after setting it up I started crying. The seller is so sweet and kind, I'm glad I chose her for this precious, precious task.
Faith Stone
I received the most beautiful handmade urn for my beloved Pranam. It gives me comfort to have his ashes in such a stunning piece of art. It's a lovely way to honor his memory.
Danielle Ginn
Gorgeous Urn for my Fatherโs ashes. Looks beautiful above the fireplace. Thank you for your beautiful artwork. I highly recommend. We were looking for something original and it was exactly what we were looking for.
Nickolas Alexander
I got my lady a jade green honey pot from Susan and John. Not only is it beautifully crafted but itโs got awesome energy and really brightens up my counter tops!
sheila frantz
I am so thrilled to have Susanโs pottery. Itโs absolutely beautiful! The glaze, the style, the details are all perfection. I know I have something very special.
Lori
I absolutely love this beautiful urn that holds my daughterโs ashes. I have it on my coffee table because itโs such a beautiful piece of art and reminds me every day of my late daughter.
Ashok Srivastava
Susan is one of the most gifted artists in her craft. Her attention to detail, craftsmanship, and deep understanding of the entire process of making pottery makes any piece that she creates extraordinary. She has an amazing talent for designing pieces that combine light, color, texture, and form into pieces that will inspire generations. We have several of her pieces in our home: vases, bowls, and two beautiful urns that she created for my parent's ashes. There is no doubt that her work will appear in museums and will be admired for hundreds of years.
Jessica Rinke
Susan was so understanding at a very sad time. She was the right artist and caring person I needed to help me find the right home to bring my son's ashes to. She created a design custom for us and the turn-around time was wonderful. Thank you so much for your artistry and your understanding.
Shai Tessah
Susan's craftsmanship is next to none and her customer service is the best I have ever come across. I would hands down recommend her and her beautiful work ๐ฅฐ
Jonathan Boot
I wanted something a little different with rich and warming colours for both Mum's & Dad's keepsake ashes. Eventually found this stunning urn from Sacred Urns. The product is lovely and true to the photographs / description on ETSY. Ordering was straightforward, the Urn was delivered very quickly to the UK and was very well packaged to protect from damages. Just to say a huge thank you to Susan. Superb product, superb service :-) Very highly recommended.
sheenalee vint
This urn was exactly what I was looking for all year! The uniqueness, craftsmanship, and beautiful colors remind me of my grandmother and I couldnโt be happier, that I can light the candle and feel as though my children can share their day with her. Truly beautiful.
Karrisa Shuey
I love the Urn I purchased through Susan. It is so well made. I appreciate that the opening was wide enough for me to fit my father's ashes inside in the bag(in case something ever happens, though I hope it doesn't) for extra protection. Shipping was quick and VERY well packaged. Thank you so much, my Dad now sits in my living room :) and the little tealights were such a sweet surprise<3
Vicki
OMG! The vase is more beautiful than the picture!It is such an interesting process to produce the vivid colors.We have this on a shelf at our lake home and the colors reflect off the lake. It is stunning!Susan was wonderful to work with. The packaging was great and the vase arrived in perfect condition.
E W
The urn is beautiful! This is the second urn Iโve purchased from Susan. Iโm sorry I missed the review window for the first urn. She us a master potter. The walls of both urns are perfect and the glazing is amazing! With this last urn, my family and I were concerned about shipping and she was very helpful and kind.
Jana Reidy
When my husband passed away in November of this year I searched and searched on the internet for something that I thought would honor him and be a beautiful vessel to house his remains. I also wanted an urn that had a place at the top for a candle because whenever I go into a church I love to light candles in memory of my loved ones.I ordered an urn from Susan and I must say it is truly exquisite. It is a piece of art. My husband would be approving of it. Everyone who has seen it says how beautiful it is.I love that it is masculine, that it reminds me of the universe, and each side is different.I couldn't be happier with it even though the purchase was for a very sad purpose.
Diana YaDevi Shellenberger
Susanโs skill as an artist and her reverence for all lifeโs phases combine to give your loved ones a beautiful final resting place. Her talent with color and her sense of adventure with learning technique make her pots and urns the best part of my collection.
lucy miani
Susan thank you so much for the beautiful urn, and your condolences.It gives me great comfort to have such a serene resting place for the ashes of my beloved German shepherd dog Bear. His urn will be placed close to the fireplace where he always slept.
Arjun Fontaine
Susan's pottery really is gorgeous. I have a number of her pieces, and they add a beautiful touch to my home.
Tara Menon
I bought an urn for my mother's ashes. It was beautiful.Susan makes lovely pieces and she is a pleasure to deal with.
Nancy Hart
I was so happy to gift this stunning urn to a dear relative who at 87 is contemplating her end. Itโs an absolutely beautiful piece of art.
Cindy P.
Bought a beautiful vase from this seller. Very nice artist & well packed for shipping. Highly recommend this company!
Julie Coppens
Beautiful, thoughtful, one-of-a-kind resting place for my late husband's ashes. Thank you, Susan!
Aasha Elliott
Exquisite work. Deeply pleased with the artistry. Delivered quickly. Well packed: Highly recommend Sacred Urns!
Michael Wong
Susan was great to work with as we picked a gorgeous artistic urn for our Mom. Thank you!
Lena Shepard
The creativity of the Artist is by far the best, and I would recommend that you visit her site when searching for a "Sacred Urn" for your loved one....
Carmen Hesseltine
My urn is beautiful and exactly as pictured. It arrived quickly and was packaged very securely.
Leela Srivastava
The skill that Susan puts into her work is top-notch. She makes beautiful pieces with so much individuality and care. Pieces like this are hard to find; her work is one-of-a-kind and made mindfully and intentionally.
Tara Darveaux
Beautiful work! She made me a custom order and it turned out perfect! Kept me updated and got it to me quickly as well!
Rachel Smith
Susan's pottery is not only stunning, it is sacred. You can feel the energy, love, and care that goes into each piece. Her urns are so special, and such a blessing.
MeridithMelissa
The artist creates beautiful work. I am super pleased with my purchase of her beautiful raku vase.
Brandi Kegley
I am blown away at the craftsmanship it is beyond measure. Being able to have a one-of-a kind urn that is symbolic of my loved one is an amazing offering in of itself, however to have this coupled with the sacred intention and love of the artist infused into it with her bare hands is priceless. Thank you for sharing your gift with the world.
Jyoti Nicoll
This urn is absolutely beautiful and so unique! Susan clearly puts a lot of love and care into each piece she creates, and I am so very grateful for her work!
Kirsty Bridges
Such a beautiful urn! This item made it all to Australia! Very well packaged! We are using this Urn for our pet dog Mac and love the fact we can light a candle on top! 10/10 such beautiful work!
chris leghorn
Exquisite and beautiful!I received an urn for my Dadโs ashes and it was perfect for how special he was to me. I highly recommend Susanโs urns as they are obviously made with care and are truly unique.
Coralee Morton
This is a lovely example of raku fired pottery. The colors are vibrant and varied, the pot is well made and exceeded my expectations. It was carefully packed and shipped in a timely manner. Thank you Susan.Coralee.
V Marie
Susan was extremely considerate when it came for purchasing this for a loved one, she even made sure that I will receive a custom piece thatโs looks perfect! Thank you Susan for your patience and wonderful customer service!
Tae Kim
Simply beautiful. Susan is a great communicator.
Sammy Henderson
Beautiful pieces. I highly recommend. Excellent customer service.
Megan Rumley
I had such a difficult time finding an urn for my heart dog, Eloise. Until I came across Sacred Urns on Etsy. The artisanship alone is incredible, but I fell in love with the kintsugi method she uses to repair broken pieces. It reminded me of how my dog and I helped fix each otherโs broken pieces. Thank you for such a special resting place for my sweet Eloise <3Also worth noting - the packing/shipping was really impressive; I saved the box and packing materials so that it wonโt break whenever I next move.
JENNIFER MOODY
It is a beautiful urn. We are thrilled with it.