West Coast Pet Memorial Formerly Guardian Animal Aftercarep

Pet Cremation in Sun Valley, California

Individual (Private) Cremation Compassionate Service Urn Options
Customer Service Communication Issues Facility Cleanliness
4.8 77 reviews

Customer Reviews

Customer Reviews Summary

Guardian Animal Aftercare is highly praised for its compassionate service and attention to detail during a difficult time. Many customers appreciated the private viewing options, the beautiful urns, and the respectful handling of their pets' remains. However, there were some negative experiences regarding customer service and communication issues.

BB Rabbit Moon

BB Rabbit Moon

8 months ago

I filled the online form before coming, my second fur baby passed away after my first that I had also brought here for cremation a few years back... We got to see her in a calming grieving room one last time to say our goodbye. The staff was understanding and patient.

esmeralda gonzales

esmeralda gonzales

a month ago

the woman on the phone was very nice and we got what we paid for and only 5 days after, but when we showed up in person with our pet Carlos was extremely rude and unprofessional. he tried upselling us on expensive packages and rushed us through the process of paperwork and seemed like he really didnt want to be there. take a psychology course maybe. or more people training

Danhy Drago

Danhy Drago

a year ago

Guardian Animal Aftercare staff are the best! They were sensitive and caring right from the start to the very end. They never rushed me. Beautiful flowers were placed around my beloved pup during our private viewing. After the cremation they handed me a blue velvet bag with a nice cedar wooden box inside with my baby's ashes. Everything they do is so carefully thought to alleviate one's grieving process. They went above and beyond to accommodate my requests.Highly recommended!

Google User

Google User

5 months ago

We drove 40 minutes from Oxnard. We arrived at the place at 2:30 Saturday afternoon, the place was closed the office doors were locked. They close at 4PM Saturday so I arrived on time. We called the office, no answer, called again no answer. No one picks up the phone. The back was open, with cars behind it and gates were open. We beep horn again again no one awnsered. WHAT A WASTE OF TIME! I DO NOT TRUST THIS PLACE!! Outside the business they are homeless encampments and area is dirty. The place is filthy!!

Business Hours & Maps

Sunday Closed
Monday 9:00 - 17:00
Tuesday 9:00 - 17:00
Wednesday 9:00 - 17:00
Thursday 9:00 - 17:00
Friday 9:00 - 17:00
Saturday 9:00 - 16:00