Customer Reviews Summary
Paw Cremations is highly praised for their compassionate and professional service during a difficult time of pet loss. Many reviewers highlighted the promptness of their response, the respectful handling of pets, and the thoughtful memorial options provided. Customers felt supported and cared for throughout the entire process, making it a positive experience despite the circumstances.
Carla Dekle
We are so thankful for Paw Cremations, and especially David! When our sweet for baby passed away, we did not know what to do. I went online and this place popped up, I didn’t think anyone would answer me at 5:30 AM. But this really kind voice Answered and put my mind at ease, said he could be there in 50 minutes. To say the least we were at our most vulnerable, but so grateful that he came and was able to take our sweet boy away. In a week and a half we received his ashes and paw prints ornament. I highly recommend this place and David too!
Roy Ramirez
This is my second time using the service, this first back in 2021. I lost my little Tobi unexpectedly on 1 December 2024. I was distraught. That same day, I called for service and the response was immediate. With 2 hours, Scott arrived. He was empathetic, professional, and courteous. By 12 December, Tobi was returned to me by David. Thank you.
Pierre Lelong
Paw Cremations was so professional and conscientious. David showed the utmost respect to my Allie when he picked her up not long after she passed. I would highly recommend Paw Cremations to anyone who has an older pet they love. Your pet will be in excellent hands.
Toni Kells
I was initially treated well by both David and Scott, however they added on an extra 15 pounds to my Standard Poodle who when he was his healthiest weighed 70 pounds. He was barely 60 lbs due to the cancer. If they had wanted more money 💰 I would have paid it, regardless. Pet Cremations is helpful walking you through this painful process and show compassion as well as empathy. I am still a little disappointed about the weight thing, but that is just my grief. I would recommend this company, as other ones I called previously did not even answer the phone and Paw Cremations ALWAYS answered my calls, have reasonable prices, good options for your pet’s memorial, and treated my dog as if he was part of their family.
Carla Dekle
We are so thankful for Paw Cremations, and especially David! When our sweet for baby passed away, we did not know what to do. I went online and this place popped up, I didn’t think anyone would answer me at 5:30 AM. But this really kind voice Answered and put my mind at ease, said he could be there in 50 minutes. To say the least we were at our most vulnerable, but so grateful that he came and was able to take our sweet boy away. In a week and a half we received his ashes and paw prints ornament. I highly recommend this place and David too!
Roy Ramirez
This is my second time using the service, this first back in 2021. I lost my little Tobi unexpectedly on 1 December 2024. I was distraught. That same day, I called for service and the response was immediate. With 2 hours, Scott arrived. He was empathetic, professional, and courteous. By 12 December, Tobi was returned to me by David. Thank you.
Pierre Lelong
Paw Cremations was so professional and conscientious. David showed the utmost respect to my Allie when he picked her up not long after she passed. I would highly recommend Paw Cremations to anyone who has an older pet they love. Your pet will be in excellent hands.
Toni Kells
I was initially treated well by both David and Scott, however they added on an extra 15 pounds to my Standard Poodle who when he was his healthiest weighed 70 pounds. He was barely 60 lbs due to the cancer. If they had wanted more money 💰 I would have paid it, regardless. Pet Cremations is helpful walking you through this painful process and show compassion as well as empathy. I am still a little disappointed about the weight thing, but that is just my grief. I would recommend this company, as other ones I called previously did not even answer the phone and Paw Cremations ALWAYS answered my calls, have reasonable prices, good options for your pet’s memorial, and treated my dog as if he was part of their family.
nessa !!
Sadly my chinchillas got sick at a young age and passed but they still meant the world to me and my boyfriend so we called PawCremations and they handled my 2 boys so well! I'm very happy with the service they provided. :)
olivia grace
David is amazing! This was my first time losing a pet really close to me and he took the best care of her. He was so gentle and very kind. I highly highly HIGHLY recommend contacting him if needed! Thank you David :)
Tina Barnes
We lost our sweet baby girl on September 8th. She was almost 12 years old. We contacted David and he was so compassionate, understanding, and kind. He explained the complete process to us and arrived at our home within a few hours to pick her up. He and his wife Lisa were loving and understanding. They comforted us in our time of grief. They also took their time allowing us to say goodbye. We knew then that we had made the right choice and that they would treat our baby with kindness and love. She arrived home in 14 days as promised and we feel her presence around us giving us a sense of great peace. We also received a wooden plaque with her tiny paw prints on it which is such a special and meaningful touch. Thank you Paw Cremations as well as David and Lisa for allowing our precious Ivy to experience dignity and grace on her final journey. Rest in peace beautiful girl.
Drew Rimmer
When we making the decision to put our beloved dog to sleep. I wanted a trusted company to take care of our furbaby when it came time. David was so amazing. I must have called 3 days in row before we actually needed his service. He was so understanding and patient with me.When the time came he was there to pick up our baby and return him to us as fast as possible. I sit here and marvel at his compassion for us who grieve for our lost ones, and his professionalism in his work. The urn is great and I know he took the best care of my dog's remains .That's what anyone could ask for, and his company is amazing.
mackenna bittorf
I can’t express how amazing these people are. I had a very stressful and sad situation to deal with and they helped tremendously. I just can’t thank them enough for their extreme patience and kindness. They helped me so much with my baby and treated him with so much love and care. Thank you so much!
Shyila Chavez
exceptional customer service and really quick! called at 6:20 pm and our baby was picked up by 7:15pm. our little guy was then delivered back to us 9 days later! my sister recommended this place because her dog also recently passed within her house and told me that she used a service where they offer pickup and delivery. this made it very convenient, and was one less thing to worry about during this stressful time. scott did our pickup and he was very informative and respectful in explaining the entire process which made us feel better. me and my sister highly recommend!!
Samantha Greenberg
PawCremations took our beloved Penny Lane, a large great dane, just minutes after she passed. They gently took her away and were amazing in staying in contact and bringing her back to us in this beautiful box with ornate wood carving. I didn’t expect it to be such a beautiful box when they brought her home and I am crying all over again. Thank you so much!
Jeff Slater
Extremely professional. Very understanding of how the pet is part of the family.Pressure free and explained the process.Stayed true to the time table given from pick up to return home.
Martha Perez
David, was great from start to finish acknowledged our feelings at the moment and walked us through the process that was going to be happening. Prices are reasonable. Overall was a good experience using him for dog service.
Yasmin Arias
I felt truly heard and taken care of with them! We were expecting our eldest pup of 11 years to pass soon and they were incredibly kind and understanding during the entire process. From informing us of the steps they take from start to finish to being mindful of the time we needed with her after she passed. I highly recommend them if you are looking for a stress free and compassionate approach for your family.
Beth Danielle
This was the best experience in what was a most difficult time! Losing a pet unexpectedly is never something one can prepare for and that’s exactly what happened to me at 1:55am November 1st when my FiFi girl (Fiona) crossed the rainbow bridge at home in my arms. I originally planned to take her to the vet as soon as they opened at 9am so that they could send her to be cremated because this is my first time experiencing this and I didn’t know of any other option that existed. But keeping her here for 7 hours after she passed just didn’t sit well with me. So I did a pet cremation Google search and up popped Paw Cremations! I clicked on the website, read through it and thought, there’s no way they are actually a 24/7 service with no extra charge for after hours! I decided to give them a call at 2am anyway and Scott answered! He was so kind and compassionate! He answered all of my questions and without hesitation he headed over, arriving just after 3am. When he arrived he came inside, sat at the dining room table with me, and explained the entire process from start to finish. He was very detailed about things in order to give me 100% confidence that I will be getting my girl back and there would be no chance of any sort of mix up. He showed me all of my options and he was very up front and honest with his recommendations and once everything was said and done, I felt completely confident and comfortable handing my FiFi girl over, knowing she would be in great hands! It was an amazing experience and left me feeling at ease and at peace.The next day, I realized that the name that would appear on the laser engraved paw print bamboo keepsake was Fiona, and I wanted it to say FiFi instead. I reached out to Scott with a text to see if it was possible to have the engraved name changed or if it was too late, and he immediately called me. He said it was no problem and that he would make a note of the change.It took about 2 weeks to get her back which seemed like a very reasonable wait time, considering the best part of their service, which is the fact that they hand deliver your pets remains back to you at your doorstep! Again at no extra charge!This time it was David who was going to be bringing my girl home. He called me to make sure someone would be home later that day to receive Fiona, giving plenty of advanced notice so that I could arrange for someone to be home. He was very communicative about his arrival time and within a few hours my girl was finally back home! I didn’t notice until later, that her name on the keepsake was printed as Fiona and not FiFi like I had later requested. I wasn’t the slightest bit upset, as I knew it was my fault for making the change request after the fact, and I knew that Scott had been driving at the time of our conversation so I did not fault him one bit for it maybe slipping his mind.I decided to reach out to David anyway since he is who I was now communicating with and I explained what happened, told him I did not expect them to provide me with a new one since it was a change on my part, but I just wanted to make him aware of the situation in case there happened to be a FiFi one that got printed and they didn’t know where it belonged. Without hesitation he said he would print a new one for me and drop it in the mail the next day. Fast forward to the next day, David reached out and sent me a photo of the new keepsake and said he was heading over to drop it off! I told him to please not go out of his way and I was perfectly ok with it arriving in the mail but he insisted on delivering it, and he did just that!I am beyond pleased and in fact blown away at the amazing experience I had with Paw Cremations. I have already told everyone I know about them and recommended they use them when the unfortunate time comes where their services are needed. I have 8 more cats and 1 dog and although I hope it is no time soon that I will need their services, I will 100% be reaching out to them for every single one of my pets!! THANK YOU Scott and David and everyone at Paw Cremations!!!!!!!
Sheryl Olson
I highly recommend PawCremations for the after care of your pet. Team member David came to our house within 2 hours and was so gentle as he picked up our beloved golden retriever Emma. He was very sympathetic and kind and attentive to our needs. We ordered a wood urn for her ashes and a keepsake wooden paw print of Emma which came back very quickly. If you need someone to care for your pet’s after care as if he or she was their own I would highly recommend PawCremations. They are simply the best in the business.
Gayle Phelps
When my dog passed away very early in the morning I called PawCremations. From the person who answered the phone to the people who picked up his body and returned with his ashes I was treated with kindness and respect. They arrived in a timely manner and took great care with their sad task. Their prices are reasonable. I have other animals and when it is their time I will not hesitate to call these people again. I highly recommend them.
Fredster “Fred”
David was there when our late dog Chulo passed away in December 2024, he made a tough time go by easier and we appreciated that. Thank you again.
Michael Decano
David's excellent customer service has been a wonderful experience knowing that my dog Keoki was safe at his hands. Thank you David for making us feel at ease.
Ismael Orantes
They were super respectful and when I got caught on weather they could take my dog’s blanket (she was laying on) or not, they made the choice for me. They got their own blanket so I could keep my pup’sThey were right on the dot with their delivery and the box, engravings, and ink prints of her paws were beautiful.Thank you guys for everything.
Aly Montano
I’m so grateful that I put my trust in Paw Cremations after having to say goodbye to my cat Cali. I received updates when Cali was picked up from the vet and I got the ashes and a paw print ornament soon after. I felt like I was treated with care during this difficult time and I have a beautiful way to cherish my lovely cat.
Claudia Swartz
Our Joey (9/2009-9/5/2024 15 yrs) our baby boy since we recued(he rescued us too)him at 3 mths. Thank you David for what , how and why you do what you do for us. I called PawCrementions one week before Joey passed, thinking of euthinizing and creating. David answered with compassion, patients and tolerance for mine and my husband's pain and confusion . When Joey passed on the 5th 12:58am I only thought of David . Boy was it the right choice. Calm, comforting and promptly showed up before 2am with not a plastic bag but a board bag material . Asked if he could take the blanket we covered him in. Gentle kind lift and transport to his waiting ready vehicle. Thank you we prayed said our goodbyes and felt relief that All was exactly how it was suppose to be . Exactly two weeks we got Joey's remains and will be scattering in ocean and outdoors. Thank you David may you always be repaid for your kindness To Our Pets
Minerva Rubio
Thank you so much for your help in making a horrible day a bit easier and for being so kind.Highly recommend Pawcremations he explains everything very well and was extremely gentle with my doggieThanks again.
Lineth Lopez
Good customer service, attentive and sensitive to the matter. Brought us our Ricky safely home. They were quick to pick and deliver.
Monica Lin
PawCremations is truly AMAZING!! I can’t thank David enough for helping me through this difficult loss. I was a complete wreck after my dog passed, but his kind words and excellent service really put my mind and heart at ease. He was very flexible and did his best to accommodate every step of the way during my time of need. Thank you so much, David!!!
Doug Weaver
Paw Creations soothes the soul during some of life's most difficult times. When losing a pet, often the owners become lost themselves. Having a company that will arrive at your home, with dignity and respect helps bring comfort when it's truly needed!They arrived and took over the care and removal of our beloved pet with the utmost care, understanding he was a part of our family. They were both efficient, and helpful. In a couple weeks they brought back out 14 year old pup right to the front door in a beautiful box along with his paw print.This journey isn't easy, but it's nice to know there is a great company like Paw Creations who can help navigate you through the process.
NANA GROSSNICKLE
Dave answered the phone was at our side within the hour, brought us a blanket and beautiful bag ,sat with us explained the process, we chose to have a paw print of our thunder.10 days later he brought back our precious boySo thoughtful and kind, truly appreciate the kindness at this time Dave is great
erik marmion
Losing a pet is never easy, but the team at PawCremations made the process as smooth and comforting as possible. When my first dog passed away, David was incredibly compassionate and respectful when he came to pick up my beloved pet. He handled the situation with grace and professionalism, which gave me peace of mind during such a difficult time.Unfortunately, just a week later, my second dog also passed away. Mike was the one who came to pick up my second furry friend at 10:00pm on a Saturday. He was just as caring and empathetic as David. He showed a great deal of understanding and sympathy, which made the process of saying goodbye a little bit easier.Overall, I am incredibly grateful for the services provided by this company. They treated my dogs with the utmost respect and kindness, and they helped me navigate through the heartbreaking experience of losing my beloved pets. I highly recommend their services to anyone who is in need of support during such a challenging time. Thank you, David and Mike, for your compassion and care.
Zahara Zimring
They were very communicative during such a difficult moment and hand delivered his ashes back to me in a beautiful box. I was very grateful to feel like we weren’t being dropped and they made an effort to get his remains home with care.
Gigi Grigorian
Very professional service. The driver arrived within an hour or so. I received my baby's ashes along with his paw prints about a week later.
Carla Dekle
We are so thankful for Paw Cremations, and especially David! When our sweet for baby passed away, we did not know what to do. I went online and this place popped up, I didn’t think anyone would answer me at 5:30 AM. But this really kind voice Answered and put my mind at ease, said he could be there in 50 minutes. To say the least we were at our most vulnerable, but so grateful that he came and was able to take our sweet boy away. In a week and a half we received his ashes and paw prints ornament. I highly recommend this place and David too!
Roy Ramirez
This is my second time using the service, this first back in 2021. I lost my little Tobi unexpectedly on 1 December 2024. I was distraught. That same day, I called for service and the response was immediate. With 2 hours, Scott arrived. He was empathetic, professional, and courteous. By 12 December, Tobi was returned to me by David. Thank you.
Pierre Lelong
Paw Cremations was so professional and conscientious. David showed the utmost respect to my Allie when he picked her up not long after she passed. I would highly recommend Paw Cremations to anyone who has an older pet they love. Your pet will be in excellent hands.
Toni Kells
I was initially treated well by both David and Scott, however they added on an extra 15 pounds to my Standard Poodle who when he was his healthiest weighed 70 pounds. He was barely 60 lbs due to the cancer. If they had wanted more money 💰 I would have paid it, regardless. Pet Cremations is helpful walking you through this painful process and show compassion as well as empathy. I am still a little disappointed about the weight thing, but that is just my grief. I would recommend this company, as other ones I called previously did not even answer the phone and Paw Cremations ALWAYS answered my calls, have reasonable prices, good options for your pet’s memorial, and treated my dog as if he was part of their family.
nessa !!
Sadly my chinchillas got sick at a young age and passed but they still meant the world to me and my boyfriend so we called PawCremations and they handled my 2 boys so well! I'm very happy with the service they provided. :)
olivia grace
David is amazing! This was my first time losing a pet really close to me and he took the best care of her. He was so gentle and very kind. I highly highly HIGHLY recommend contacting him if needed! Thank you David :)
Tina Barnes
We lost our sweet baby girl on September 8th. She was almost 12 years old. We contacted David and he was so compassionate, understanding, and kind. He explained the complete process to us and arrived at our home within a few hours to pick her up. He and his wife Lisa were loving and understanding. They comforted us in our time of grief. They also took their time allowing us to say goodbye. We knew then that we had made the right choice and that they would treat our baby with kindness and love. She arrived home in 14 days as promised and we feel her presence around us giving us a sense of great peace. We also received a wooden plaque with her tiny paw prints on it which is such a special and meaningful touch. Thank you Paw Cremations as well as David and Lisa for allowing our precious Ivy to experience dignity and grace on her final journey. Rest in peace beautiful girl.
Drew Rimmer
When we making the decision to put our beloved dog to sleep. I wanted a trusted company to take care of our furbaby when it came time. David was so amazing. I must have called 3 days in row before we actually needed his service. He was so understanding and patient with me.When the time came he was there to pick up our baby and return him to us as fast as possible. I sit here and marvel at his compassion for us who grieve for our lost ones, and his professionalism in his work. The urn is great and I know he took the best care of my dog's remains .That's what anyone could ask for, and his company is amazing.
mackenna bittorf
I can’t express how amazing these people are. I had a very stressful and sad situation to deal with and they helped tremendously. I just can’t thank them enough for their extreme patience and kindness. They helped me so much with my baby and treated him with so much love and care. Thank you so much!
Shyila Chavez
exceptional customer service and really quick! called at 6:20 pm and our baby was picked up by 7:15pm. our little guy was then delivered back to us 9 days later! my sister recommended this place because her dog also recently passed within her house and told me that she used a service where they offer pickup and delivery. this made it very convenient, and was one less thing to worry about during this stressful time. scott did our pickup and he was very informative and respectful in explaining the entire process which made us feel better. me and my sister highly recommend!!
Vanessa Manjarrez
I love that David was so kind, in a moment that wasn’t that great for me and my family. He gave me the space and time with Isabella. He really cares and gave the respect for Isabella at the last moments. Thank you so much David
Avery
We had a great experience, Scott was supper nice and went into detail about what the process was which made my doubts and worries about cremation disappear. Thank you. :)
Matthew Lee
Great service. Picked up very quickly. Very quick in getting back our loved one. Very professional thank you!
Christine Marmion
Paw cremations came out right away and handled the passing of my Rottweiler. David was so compassionate, I would recommend them to anyone!
Gin
PawCremations was really nice. They took care of my puppy that passed from illness. Though it was late at night they still came over to take to get cremated
javier natividad
Paw Creations made the whole process a lot easier, driver was very friendly and supportive, the return time and delivery was more than I expected
Tammie Bishop
Wonderful understanding people Scott os so understanding he came and got my dog and my cat when they passed, they are the best
carol martinez
Showed up with in 1 hour of calling. Kind service.
Dose
Staff was very helpful and kind helping with my dogs passing thank you guys 🖤
Andy Ng
Thank you scott for everything!From loc nguyen
Samantha Greenberg
PawCremations took our beloved Penny Lane, a large great dane, just minutes after she passed. They gently took her away and were amazing in staying in contact and bringing her back to us in this beautiful box with ornate wood carving. I didn’t expect it to be such a beautiful box when they brought her home and I am crying all over again. Thank you so much!
Jeff Slater
Extremely professional. Very understanding of how the pet is part of the family.Pressure free and explained the process.Stayed true to the time table given from pick up to return home.
Martha Perez
David, was great from start to finish acknowledged our feelings at the moment and walked us through the process that was going to be happening. Prices are reasonable. Overall was a good experience using him for dog service.
Yasmin Arias
I felt truly heard and taken care of with them! We were expecting our eldest pup of 11 years to pass soon and they were incredibly kind and understanding during the entire process. From informing us of the steps they take from start to finish to being mindful of the time we needed with her after she passed. I highly recommend them if you are looking for a stress free and compassionate approach for your family.
Beth Danielle
This was the best experience in what was a most difficult time! Losing a pet unexpectedly is never something one can prepare for and that’s exactly what happened to me at 1:55am November 1st when my FiFi girl (Fiona) crossed the rainbow bridge at home in my arms. I originally planned to take her to the vet as soon as they opened at 9am so that they could send her to be cremated because this is my first time experiencing this and I didn’t know of any other option that existed. But keeping her here for 7 hours after she passed just didn’t sit well with me. So I did a pet cremation Google search and up popped Paw Cremations! I clicked on the website, read through it and thought, there’s no way they are actually a 24/7 service with no extra charge for after hours! I decided to give them a call at 2am anyway and Scott answered! He was so kind and compassionate! He answered all of my questions and without hesitation he headed over, arriving just after 3am. When he arrived he came inside, sat at the dining room table with me, and explained the entire process from start to finish. He was very detailed about things in order to give me 100% confidence that I will be getting my girl back and there would be no chance of any sort of mix up. He showed me all of my options and he was very up front and honest with his recommendations and once everything was said and done, I felt completely confident and comfortable handing my FiFi girl over, knowing she would be in great hands! It was an amazing experience and left me feeling at ease and at peace.The next day, I realized that the name that would appear on the laser engraved paw print bamboo keepsake was Fiona, and I wanted it to say FiFi instead. I reached out to Scott with a text to see if it was possible to have the engraved name changed or if it was too late, and he immediately called me. He said it was no problem and that he would make a note of the change.It took about 2 weeks to get her back which seemed like a very reasonable wait time, considering the best part of their service, which is the fact that they hand deliver your pets remains back to you at your doorstep! Again at no extra charge!This time it was David who was going to be bringing my girl home. He called me to make sure someone would be home later that day to receive Fiona, giving plenty of advanced notice so that I could arrange for someone to be home. He was very communicative about his arrival time and within a few hours my girl was finally back home! I didn’t notice until later, that her name on the keepsake was printed as Fiona and not FiFi like I had later requested. I wasn’t the slightest bit upset, as I knew it was my fault for making the change request after the fact, and I knew that Scott had been driving at the time of our conversation so I did not fault him one bit for it maybe slipping his mind.I decided to reach out to David anyway since he is who I was now communicating with and I explained what happened, told him I did not expect them to provide me with a new one since it was a change on my part, but I just wanted to make him aware of the situation in case there happened to be a FiFi one that got printed and they didn’t know where it belonged. Without hesitation he said he would print a new one for me and drop it in the mail the next day. Fast forward to the next day, David reached out and sent me a photo of the new keepsake and said he was heading over to drop it off! I told him to please not go out of his way and I was perfectly ok with it arriving in the mail but he insisted on delivering it, and he did just that!I am beyond pleased and in fact blown away at the amazing experience I had with Paw Cremations. I have already told everyone I know about them and recommended they use them when the unfortunate time comes where their services are needed. I have 8 more cats and 1 dog and although I hope it is no time soon that I will need their services, I will 100% be reaching out to them for every single one of my pets!! THANK YOU Scott and David and everyone at Paw Cremations!!!!!!!
Sheryl Olson
I highly recommend PawCremations for the after care of your pet. Team member David came to our house within 2 hours and was so gentle as he picked up our beloved golden retriever Emma. He was very sympathetic and kind and attentive to our needs. We ordered a wood urn for her ashes and a keepsake wooden paw print of Emma which came back very quickly. If you need someone to care for your pet’s after care as if he or she was their own I would highly recommend PawCremations. They are simply the best in the business.
Gayle Phelps
When my dog passed away very early in the morning I called PawCremations. From the person who answered the phone to the people who picked up his body and returned with his ashes I was treated with kindness and respect. They arrived in a timely manner and took great care with their sad task. Their prices are reasonable. I have other animals and when it is their time I will not hesitate to call these people again. I highly recommend them.
Fredster “Fred”
David was there when our late dog Chulo passed away in December 2024, he made a tough time go by easier and we appreciated that. Thank you again.
Michael Decano
David's excellent customer service has been a wonderful experience knowing that my dog Keoki was safe at his hands. Thank you David for making us feel at ease.
Ismael Orantes
They were super respectful and when I got caught on weather they could take my dog’s blanket (she was laying on) or not, they made the choice for me. They got their own blanket so I could keep my pup’sThey were right on the dot with their delivery and the box, engravings, and ink prints of her paws were beautiful.Thank you guys for everything.
Melanie Anicua
Very trusting and amazing place.
rodolfo chacon
Very good service, I am grateful for having created my dog.
john DiGuiseppe
veronika ovsepyan