Cheap Shots, Second to None Pet Services - Veterinarian & Animal Hospital

Pet Cremation in San Leandro, California

4.3 83 reviews

Customer Reviews

Marria Jackson

Marria Jackson

2 months ago

On December 5 of 2024 I reached out to Mona Lisa to see if my dog can get groomed. She called me and tells me the prices is from 130 to 160 but I was telling her that there are some other people that’s charging lower for him when he’s a small dog and barely has a lot of hair so we’re going back-and-forth and I’m noticing that her attitude is very nasty because she’s telling me that my dog won’t be seen till probably 2pm she’s not even sure because she squeezing me in but why would I drop my dog off around 10:30 something if he’s not gonna be seen till 2pm? Its like they are biting more than they can chew because more than likely I won’t be getting my dog till probably after five and i was reading someone review on how they didnt get their dog till after 7 and i just didnt want to experince the same thing i ask for her boss number she said she was going to tell me it then proceeds to say she will send me a text never sent a text she emails me my dog vaccine records which i already had before my dog comes back to you giys on yhe 16th for his 2nd round of vaccines and the only reason why i am frustrated is because petco is way cheaper when it comes to his grooming i cant go to them because he dont have is rabies shot yet so i am forced to work with you guys since you guys do it without him having his rabies shots. I just feel like i should of been treated right espically since i am still a new customer and she has yet gave me her bosses number.

Hung Nguyen

Hung Nguyen

4 months ago

Would rate lower if I can. Poor customer service and not even "cheap". Dropped my dog off at 9:30am for grooming (with an appointment), said she'll be done after lunch. 5pm not a text or call and I had to contact them. No response so had to drive out there, just to find out they need another 1.5 hours to finish. Meaning they barely started grooming her. Poorly organized and operated place. Oh and they charged 180$ for the grooming + theraclen bath (no cutting btw).Update 9/27 : response to the ownerFirst of all, the person who took my dog in (your employee) said "most likely after lunch". Secondly what is the point of an appointment if you can not finish the service in a meaningful time. Here's some simple math, even if grooming takes 3 hours and the bath is 45 minutes, that would be 4 hours. 9:30am to 7:00pm is 10.5 hours. So tell me what you did for 7 hours that you could not contact me prior. Instead of trying to turn this on the customer, apologize and tell me how you will improve your business. For example, having a better scheduling systems so you are not biting more you can chew. That's what good management and businesses do.Additionally, my dog had no food to eat for the entire day and my plans had to be changed because you can't uphold your terms. Take care, I hope you guys do better instead of sitting on here responding with irrelevant points

Mingmei Niu

Mingmei Niu

4 months ago

Unfortunately there was a 2.5 hr wait this time around to get a couple of shots. There were about 20 pets in line before me. Before the wait would be about 40mins. It's just too much time spent waiting. Yes it's a lot cheaper than at the vets office and the staff are kind people, but unfortunately the time commitment is just too much for me.

K. Kelly

K. Kelly

7 months ago

Cheap Shots is great! The staff is great! We used to have to bring our Pitbull Lucy all the way to a vet in Oakland to get her nails trimmed. (We live in Fremont.) This Oakland vet used to give her a shot to sedate her before he cut her nails. At Cheap Shots, they are able to trim her nails without any sedation!! Good people!!! We appreciate Cheap Shots being there for the community.🤗🐾

Business Hours & Maps

Sunday Closed
Monday 8:00 - 17:00
Tuesday 8:00 - 17:00
Wednesday 8:00 - 17:00
Thursday 8:00 - 17:00
Friday 8:00 - 17:00
Saturday 10:00 - 13:00