Koefran Pet Memorial Services, Sacramento, California

Priscilla Oseguera

a month ago

I found Koefran through one of my local shelters and reached out to them directly and I could not be more grateful for these people. Martin took special care of my baby and expedited the cremation and little did he know he would be giving me the best birthday present ever the next day. I could not be more grateful for the folks that made this terrible event so meaningful and special. I definitely recommend.

Anthony Silveira

2 months ago

Very reasonable price and the staff was awesome. My first contact was with Brianca during horrible weather. I brought my cat (Jack) to the main building and met Brianca. Everyone was so friendly and caring. I would highly recommend this business to anyone in need of service to the pets they love and care about.

Kristin Holtsman

6 months ago

After the frustration I’ve experienced I cannot recommend this place! Though the end product (my horses ashes in a pine box) were fine and arrived quickly, the customer service during a time so devastating for a sum of money this large is absolutely unacceptable. I was told day one I would receive a call back shortly with the total cost after weight was recorded - never did, just the massive bill. I was told I would be sent a tracking when the ashes were in route - not only did I not, they arrived in the middle of the day and required a signature which I had not been made aware of. I happened to be home but can’t imagine what would have happened if I wasn’t. The plaque I paid extra for was not included. I called and spoke to Ariana AGAIN. She assured me it would be shipped out that day. Nearly 2 weeks later I called, they had forgotten all about it. She assured me yet again it would go out today but I have zero faith at this point and feel the plaque cost should be reimbursed for all the time spent. Find another company.

Kate Brandt

2 years ago

I'm quite irritated. My mother's bunny, Gizmo, passed away a few weeks ago, and, as we already have my mother's ashes, we only wanted his paw print to keep with her. It was nice to pick the color but that's really it. We had asked at our vet for his nails to be cut shorter for a cleaner print and was assured of be taken care of.The print came back with full nail length and missing the pad of his paw. So it's just like an ode to Wolverine. It's not like we can get another print, and we don't know if the nail issue was with the vet or them, but missing his paw pad in its entirely? I'm very disappointed.

Rose & Co.

a year ago

I requested to have my horse’s hoof printed. Well that didn’t happen. They offered us a free blanket in response after the manager tried telling me I was wrong about the series of event that transpired. But they charged me full payment! Stay away pet owners so you don’t have to deal with people who just don’t care and accuse you of being the problem instead of the staff.

Larry Pesses

a year ago

Honestly we were very disappointed in the seemingly generic painted ceramic paw print we received back with Shelby's ashes. She deserved much better than something that looks like it could have been bought in any cheap souvenir shop. Not very comforting.

Gabriela G (gabaeeee)

2 years ago

This place is amazing. Our 16 year old Chihuahua passed away early this morning and they were so helpful and nice.From the receptionist Jessica to the man who handled the hand off Gustavo.I highly recommend this place.Thank you so much

Marissa Cordova

11 months ago

They were very patient and considerate with their services. The cremation was quick and efficient and I received my cat of 12 years, Manny back home to rest with in the next day. Thank you! 🙏🏼

Billy Knight

5 years ago

We were called to pick up our sweet baby yeaterday. It was a very hard time for us both as her death was unexpected. The care, quality throughout the entire process was done in the most respectful way. We opted for the private cremation, as we felt she deserved that from us. The paw print, the cedar box with her name engraved and the poem were all done so beautifully. Thank you to all involved for taking care of our sweet baby. We love you Chelsea, 12/21/2019.

Lynn Cullers

6 months ago

They made one of our families darkest days a little better with kind words and professional service. Thank you for taking care of our beloved boy Dexter.

Len Joe

2 years ago

Their customer service is top notch. They carefully explained their services and stayed a little late for our last minute need.Along with cremation services they sell beautiful urns, paw prints, wooden memory boxes and memory necklaces with pets pictures engraved or etched in a heart too.A big thank you to all the staff for your help.

Em Vee

4 years ago

After losing our pet guinea pig, my daughter and I were devastated. We wanted to honor our pet and looked online for our options. I came across Koefran's site and saw that they could blow a couple teaspoons of the ashes into glass material to create a handmade vase that could hold ashes. It was perfect. We got to choose the color and it turned out beautiful. The staff members were so compassionate and thoughtful. Thank you so much for making the most unique item and our little guinea pig will be with us forever.

Sansthepacifist

a year ago

Beautiful place with gorgeous engravings, logo, urns, etc; swift to deliver & cremate. We lost our little baby, Anya, and the person working was so kind and understanding. Absolutely recommend this place to someone in grief, will return again.

Chelsea Hagen

2 years ago

Lost my baby Olaf and wanted his ashes and paw print. I loved that I could pick out the color and which urn I wanted. They picked him up from UCD, cremated, and shipped him to me. Dorothy was so wonderful on the phone and so helpful. Thank you guys so much for making this horrible part of my life go smoothly.

Kat Portlance

a year ago

My dog of 16 years passed in May 4th. My vet told me she would kicked up the next morning. It could take up to two weeks because they come once a week.Exactly one week later, I received my dogs ashes with a card and her name engraved in the wooden box. 🥰

Athena rose

2 years ago

I lost my pet a few weeks ago and called as soon as they open, they were so quick to help us. She passed in the early morning and we were able to take her to them a few hours later. Dana helped us on the phone and she was extremely kind. The service was super affordable as well.

K K

a year ago

My dog died on 2/16/2023. My vet said they used this business and we would have his cremains back in a week so we trusted them. We do not have my dogs cremains back yet. There has been zero communication with us and they don’t answer the phone when I call. This is unacceptable. Save yourself some extra heartbreak and bypass Koefran for your needs!

Tesla Seivertson

3 years ago

Just wanted to share my appreciation for Gustavo who helped me alot through the process of losing my dog. I have a pendant with one of my dogs ashes in it and when I lost my second dog, I wanted to add his ashes to my existing necklace. The vet wouldn't let me send the necklace with my dog so I contacted koefran directly and they were very willing to help me out with this. Gustavo was great and went out of his way to accommodate me during such a hard time. He even met me personally to get my dogs ashes back instead of sending them back to the vet office. Thanks again Gustavo, it was a pleasure meeting you!

Trixie Delight

3 years ago

Absolutely stunning, was my first thought upon receiving my beloved Artie's cremains. ❤Koefran, your urn is a beautifulCedar Box, with a picture placement area, and beautifully engraved.Thank you for making our experience whole.Blessings

Shannon Quinn

6 years ago

My baby girls box has her named perfectly engraved on the top and her paw print is flawless. Nothing about this is easy, but it's a gift to have been given her back in such a beautiful and careful manner. Its obvious anyone brought to this facility is truly treated as family members. Thank you.

Judi N

4 years ago

I lost my baby over the weekend. I called Koefran as soon as they opened to ask about the cost and the process. The only response I received was that I needed to take her to the vet because they weren't meeting with the public. There were no answers given and no information other than to go to a vet. I'm from out of town and she is definitely deceased so the fact that they wouldn't even give me any information shows how poor their service is.

Kimberly Keller

6 years ago

I have never been so distraught as i was when Burney died. I can't bury him where i live and i couldn't have him disposed anywhere. So the option to have a private cremation was an awesome option for me. The redwood urn is the most beautiful I have ever seen. The engraving on top is gorgeous. Not knowing what to expect, I also recieved a card, a poem and his beautiful paw print on ceramic..I couldn't stop crying how beautiful the whole rramgement was. This is the best and most precious gift I have ever recieved.I thank you all who made that possible at Koefran. Kim - Chico

John Zyss

8 years ago

In a Time when losing a Belived Pet it is good to know this Company is Available. Most Veterinary Offices use Koefran specifically for Pet Cremation. Personally have had too. A Special Service is a Ceramic Paw Print is Available with a Cremation.

patricia arguello

11 months ago

They were so kind & compassionate when my 21 year old kitty, Prescious, passed away. I am truly grateful.

Julie Averill

7 years ago

I have for paw print made from this company and they're wonderful. It brings my heart comfort to have them and next to them I have a small statue of an animal that looks very much like the pet that passed away it's comforting

Rachael Kidd

5 months ago

They were really nice and understanding about everything

melissa aguilar

a year ago

im very pleased, they included pawprints in clay/ceramic♥️

maria fernanda portillo lerma

8 months ago

LaTonya Germany

9 months ago

DEB DEBBS

a year ago

Priscilla Oseguera

a month ago

I found Koefran through one of my local shelters and reached out to them directly and I could not be more grateful for these people. Martin took special care of my baby and expedited the cremation and little did he know he would be giving me the best birthday present ever the next day. I could not be more grateful for the folks that made this terrible event so meaningful and special. I definitely recommend.

Anthony Silveira

2 months ago

Very reasonable price and the staff was awesome. My first contact was with Brianca during horrible weather. I brought my cat (Jack) to the main building and met Brianca. Everyone was so friendly and caring. I would highly recommend this business to anyone in need of service to the pets they love and care about.

Kristin Holtsman

6 months ago

After the frustration I’ve experienced I cannot recommend this place! Though the end product (my horses ashes in a pine box) were fine and arrived quickly, the customer service during a time so devastating for a sum of money this large is absolutely unacceptable. I was told day one I would receive a call back shortly with the total cost after weight was recorded - never did, just the massive bill. I was told I would be sent a tracking when the ashes were in route - not only did I not, they arrived in the middle of the day and required a signature which I had not been made aware of. I happened to be home but can’t imagine what would have happened if I wasn’t. The plaque I paid extra for was not included. I called and spoke to Ariana AGAIN. She assured me it would be shipped out that day. Nearly 2 weeks later I called, they had forgotten all about it. She assured me yet again it would go out today but I have zero faith at this point and feel the plaque cost should be reimbursed for all the time spent. Find another company.

Kate Brandt

2 years ago

I'm quite irritated. My mother's bunny, Gizmo, passed away a few weeks ago, and, as we already have my mother's ashes, we only wanted his paw print to keep with her. It was nice to pick the color but that's really it. We had asked at our vet for his nails to be cut shorter for a cleaner print and was assured of be taken care of.The print came back with full nail length and missing the pad of his paw. So it's just like an ode to Wolverine. It's not like we can get another print, and we don't know if the nail issue was with the vet or them, but missing his paw pad in its entirely? I'm very disappointed.

Rose & Co.

a year ago

I requested to have my horse’s hoof printed. Well that didn’t happen. They offered us a free blanket in response after the manager tried telling me I was wrong about the series of event that transpired. But they charged me full payment! Stay away pet owners so you don’t have to deal with people who just don’t care and accuse you of being the problem instead of the staff.

Larry Pesses

a year ago

Honestly we were very disappointed in the seemingly generic painted ceramic paw print we received back with Shelby's ashes. She deserved much better than something that looks like it could have been bought in any cheap souvenir shop. Not very comforting.

Gabriela G (gabaeeee)

2 years ago

This place is amazing. Our 16 year old Chihuahua passed away early this morning and they were so helpful and nice.From the receptionist Jessica to the man who handled the hand off Gustavo.I highly recommend this place.Thank you so much

Marissa Cordova

11 months ago

They were very patient and considerate with their services. The cremation was quick and efficient and I received my cat of 12 years, Manny back home to rest with in the next day. Thank you! 🙏🏼

Billy Knight

5 years ago

We were called to pick up our sweet baby yeaterday. It was a very hard time for us both as her death was unexpected. The care, quality throughout the entire process was done in the most respectful way. We opted for the private cremation, as we felt she deserved that from us. The paw print, the cedar box with her name engraved and the poem were all done so beautifully. Thank you to all involved for taking care of our sweet baby. We love you Chelsea, 12/21/2019.

Lynn Cullers

6 months ago

They made one of our families darkest days a little better with kind words and professional service. Thank you for taking care of our beloved boy Dexter.

kalia s

a year ago

Mario DiManno

a year ago

Erin Pearson

7 years ago

Koefran Pet Memorial Services

Pet Cremation in Sacramento, California

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