Gia Romana
Lost my little boy to a dog attack and West Coast Memorial was more than understanding and compassionate during my grief process. Due to the unexpectedness of the incident, I felt it was necessary to say my goodbye again. I was able to set up a viewing of my pet a week after the attack, once he was embalmed, was given plenty of time with him, and was able to bring my other living animals so they could also have their closure.Thank you to everyone at this facility, my thankfulness for your support and compassion during this time is something I will never be able to fully express.Rest In Heaven Aloani! Mama will make you proud π€
Jenny LeClair
Big, big shout out to Mona and Ana at WCPM. I went through a tough logistical ordeal due to UPS (West Coast Pet Memorial doesn't use UPS anymore) and Mona went absolutely above and beyond to help put my mind at ease as I anxiously awaited the arrival of my dogs ashes (for example, she drove to the facility late at night on a Friday to help me with something- one of many things she did). Because of the awful situation I had to deal with that wasn't even caused by them, she and Ana had a custom blanket made for me with my dogs picture on it and had it sent to me. This is spectacular care for clients and I will always refer them, and will use them in the future always. Thank you Mona and Ana <3
Joe Martinez
It Was Nice Of Them Keeping You Posted And Giving Details From Each Time With My Dog ( Thor ) πΎ Thanks To All Those ππΌ
ernest egan
I just want to Thank the staff at Paws Pet Cremation for making us feel comfortable and confident we were leaving our beloved dog (Blu) in good hands. You blended the right amount of compassion and professionalism in our time of need to set our minds at ease, sincere thanks, Love The Egan Family
Gia Romana
Lost my little boy to a dog attack and West Coast Memorial was more than understanding and compassionate during my grief process. Due to the unexpectedness of the incident, I felt it was necessary to say my goodbye again. I was able to set up a viewing of my pet a week after the attack, once he was embalmed, was given plenty of time with him, and was able to bring my other living animals so they could also have their closure.Thank you to everyone at this facility, my thankfulness for your support and compassion during this time is something I will never be able to fully express.Rest In Heaven Aloani! Mama will make you proud π€
Jenny LeClair
Big, big shout out to Mona and Ana at WCPM. I went through a tough logistical ordeal due to UPS (West Coast Pet Memorial doesn't use UPS anymore) and Mona went absolutely above and beyond to help put my mind at ease as I anxiously awaited the arrival of my dogs ashes (for example, she drove to the facility late at night on a Friday to help me with something- one of many things she did). Because of the awful situation I had to deal with that wasn't even caused by them, she and Ana had a custom blanket made for me with my dogs picture on it and had it sent to me. This is spectacular care for clients and I will always refer them, and will use them in the future always. Thank you Mona and Ana <3
Joe Martinez
It Was Nice Of Them Keeping You Posted And Giving Details From Each Time With My Dog ( Thor ) πΎ Thanks To All Those ππΌ
ernest egan
I just want to Thank the staff at Paws Pet Cremation for making us feel comfortable and confident we were leaving our beloved dog (Blu) in good hands. You blended the right amount of compassion and professionalism in our time of need to set our minds at ease, sincere thanks, Love The Egan Family
Enrique Gonzalez
We love you and miss youso much snowball π. We think about you everyday and every second. We are so lost and numb without you. There will never be an other Snowball. We love you baby Snowballs... π’ The staff here are so great. Beautiful service. Thank you so much Jessie and Kristy, and all staff. Ty. π
LC Cor
Iβm so happy this place exists. I recently lost my cat and I felt I needed to give him a proper memorial. Donβt let the outdoors intimidate you. This place is lovely and I felt so much care going into my cats cremation. Judith was beyond helpful and sympathetic and truly showed the attention to detail and I felt comfortable. She took her time explaining the cremation process, urn, and whatβs included with everything and I was surprised at how inexpensive it is. It was very difficult losing my cat and even tougher letting go but coming here was truly a relief knowing my cat will get great aftercare. Thank you so much for having this service available.
Amanda Maisonet
5 star service! I asked if I could visit my dog one more time before cremation and they set up the most beautiful viewing for me. They were so kind and didnβt rush me while in the room. The staff was all so nice and friendly. Thank you so much for being so kind during such a sad time. That meant so much.
Marlene Towers
We lost our sweet Shih tzu and opted for private cremation. Our sweet boy was delivered to the wrong address. He was delivered where we had him euthanized even tho we stressed the importance of our out of state address since we didnβt live in Cali anymore and due to the nature of our visit. The remains were thankfully delivered tho to family but had we been elsewhere for euthanasia, this could have been a different outcome. When they delivered it to my mother in law, it was the morning after her husband died so that was an emotional surprise. With all the hardships our family was facing, we wanted to make sure he came directly to us to alleviate more sorrow. The facility apologized and gave us a new shipping label for the correct address to be overnighted. He never came and instead was held in a UPS faculty/truck for a week. I called emailed the cremation place because they said they βalways overnight because they donβt want this exact situation to happen.β They said they would βinvestigate and get back to us as to what happened.β No one ever got back to us. Our dog finally did arrive and was packed with care, but itβs heartbreaking that we couldnβt be reunited with him as promised and paid for, but instead was delivered after being held ad a post office for so long. Just made this grief extremely worrisome, frustrating and harder.
Poi Fire
My vet, pine animal hospital, used this company to cremate my pet. I paid an extra $40 for an ink stamp paw print. I am extremely disappointed in what I received. The toes are all crooked and it is badly smeared. I contacted them about the issue and they blamed it on my pets body! They refused to do anything for me. I would not recommend their services and am extremely disappointed I can't get my pets paw tattooed on me because the quality is that poor. They do not care about providing quality for their over priced services.
MAYRA SOTO
I used Dr Kevin Chung for in home euthanasia and he used West Coast Pet as part of the private cremation package. I am satisfied with the service. They contacted me via email once they had a tracking number for my dogβs ashes and paw print. Once it arrived , we were happy with our urn of choice, the paw print with my dogβs name and a card and other reading material they include about the grieving process. All this took exactly two weeks. Thank you for taking care of my little Teddy. He is now home.
Vanessa Vera
I wanted to quickly thank Jesse for his amazing work! When my family lost our pup we were a mess and didn't know what to do. Jesse was so accommodating and made us feel so comfortable and loved. Thank you so much again for making our loss a little easier. Definitely would recommend this facility.
Betzy Valenzuela
My dad and sister took our beloved dog lucky and they said that they were so comforting and the whole process was great. When we went to pick him up the place was very warming and it made you feel in peace. The woman showed us our dogs box, his ashes, a lock of his hair, and foot prints. We love the care they gave to our family member!
Shanni L
Terrible there is a video on Instagram you guys gave customers grieving the wrong paw print the Furr Babies name is Piggie you should be ashamed you owe the family an apology as well as a refund there's pictures of his chubby paws the paw print u gave them clearly isn't piggies so disgusting how can they even trust you gave the ashes
Melanie Butler
After the difficult decision to put my sweet but very sick cat to sleep, Paws Pet was amazing in their service and compassion. They picked up Dixie from my vet within 24 hours, and she was ready to be picked up in less than a week. Their signature package included an individual cremation and certificate, a lovely wooden box for her ashes and tuft of fur, and 3 sets of paw prints, one of which was encased in a personalized frame with her name. I also found in my bag 2 handwritten sympathy cards. Their facility is beautiful on the inside, and I believe they treated Dixie with respect and dignity. When the time comes for my other two cats, I will definitely be using their services.
Stella G
I went with my friend to pick up her cats ashes. This place is amazing. The outside is inconspicuous and you can easily miss it. However, you ring the doorbell and walk into this amazing little showroom with a wall of beautiful urns. I was so touched by how nice everything is. Wonderful place when handling the final services for a beloved pet.
Yaritza βYariβ Araujo
Honestly I was blown away by the amazing service I called after hours and the girl that took my call was very helpful because (even though my head was all over the place And i called about three times just to ask the same questions over and over again )the girl was very helpful and understanding! The next morning when I took my cat in everyone was nice and helped my family and I go through the process easier for us planning all of the arrangements ! we were able to say our final goodbyes to her in a very respectful and honorable way !The staff here went above and beyond,you can telling they truly care for you and your pet !
Maria Bautista Aguirre
I got my cat cremated here a few years back. We were grieving for a while that we didnβt even notice that the paw print they gave us was a dogs print not a cats.. make you wonder if the ashes you get are even your pets ashes. I was so attached to the paw print thinking it was my cats. Itβs heart wrenching. Iβll be waiting for a response. This is unacceptable and beyond shameful.
α¦Ξ±rΞΉ Ξ½Ρβ
Very kind and caring, they took good care of our guinea pig pet. Thank you for your services!
Steven Lockwood
Caring staff, so ready to help you through a difficult process. Great selection of goods and services, and they only cremate one animal at a time. I couldnβt stand not knowing if my dogs ashes were mixed with a stranger. They made something so emotional so much easier for my whole family. Located in a very industrial part of the city, donβt let this deter you. They even have a walkthrough on Google Maps, you can see the facilities for yourself. Thank you so much.
Catherine Guzman
I took my beloved bearded dragon, Hanna, in for cremation at this location. The workers were incredibly kind and understanding of the pain i was going through after losing my Hanna. They patiently walked me through the steps of cremation and picking out an urn for Hanna. All my questions for the price of the urns, cremation and any additions such as clay paw prints and other accessories were answered in detail and i was assured that my Hanna would be handled with care and would be ready to be picked up two to three days from the day i took her in. After everything was taken cared of and payed for i was given privacy to say goodbye to my dearly beloved Hanna for the very last time.... i returned a nearly a week later due to scheduling issues and again, i was greeted with warmness and i was given Hannaβs official cremation certificate, the towel i had wrapped her in(they ask if there is anything the animal has that you would like to be returned to you), and her tag. All was given to me in a brown paper bag with a beautiful tag that says her name and Hannaβs urn was given to me in my hand. I nearly cried tears of happiness knowing my Hanna would still be with me and that she was treated kindness within this facility. I highly, highly recommend taking your pets to this location, you and your dear pet(s) will be treated with love and kindess β€οΈπΎ
frank E
I did not know that there were places that can be so compassionate about your pet is your pet passing away. I came about West Coast pet the day my dog OA14 years died. It was the 5th place I had called and Not only are their prices are outstanding, but Also their hearts are gigantic.I recommend this place to everybody.
Angelina Chavez
My dog passed away at home and I called West Coast Pet Memorial, since it's fairly close to my home. The person who answered (male) was helpful in explaining my options. I told him, I wanted them to handle my dog's cremation, since I already knew what I wanted. He seemed to kind of ignore my request and told me to call them back if I decided to go with them. It almost seemed as if he didn't want to take in my dog. I called an hour later after I prepared my dog for his Journey but, no one answerd. I eventually had to call Rainbow to Heaven, which is further from my home and cost a bit more.
Ana Caceres
I can not stop talking about you guys and how an awesome experience it was since the moment you came to pick up our beautiful Belle.I cant believe the customer service that was given during this hard time.I love how my family received Belle's urn with such presentation and love.And the after math... we received a letter regarding their sympathy ... this just broke my heart of how much detail was put into this type of Service.The Staff that dealt with us : Liz ( who received our call), Pick up driver (sorry I don't remember her name but she was super nice), and Rebecca (who turned in our Belle's Cremated Remains ) simply High Class service.Belle was our family dog for 12 years we loved her very much. we miss her but we have her in our hearts.Thank you once again.. I talk about you guys all the time. :)
Soraya Parkinson
Paws Pet Cremation is a great place. I called them the night my cat Aimee passed away. I was wreck, making no sense, and their staff was very patient and respectful of my situation. I brought her in the next morning and had her back by 4 pm, with the Priorty Cremation. Paws is wonderful. They made things a little easier for me during a very sad time.
Shiyu Wang
Please avoid this company! I requested a private cremation for my hamster with West Coast Pet Memorial. However, they didnβt give back only her cremated remains as promised for private cremation! My wife noticed that because the remains are too much for a hamster! My hamster only weighs 0.7oz, but the remains we got back are also 0.7oz! (FYI, the remains should be only 3% ~ 5% of the animal). I did my research but canβt find an explanation other than they mixed my pet remains with others. I contacted the company, but they couldnβt and refused to give a proper explanation for this. This has made me and my wife heartbroken and cried multiple times. Please avoid this company before it is too late!
Liz Chaidez
We lost our beloved pet Brownie tonight after a diagnose with cancer (leukimia) that left us broken. It was after hours almost and Sierra picked up the phone, was extremely nice and understanding and was willing to wait for my grieving mother to drive 30 minutes to get there. We miss her dearly already but I had a good feeling about this place ! Thank you Sierra for being there tonight and taking us in!
Mayson Hong
The people here are compassionate and make sure your beloved pet gets the best afterlife care. It's very clean and you have a private viewing room for your last moments before cremation. l have been to another cremation place for years but it doesn't compare. The price is very reasonable. Thank you again your service!!!
Kezia Norton
I love this place! The entire staff that I dealt with had the upmost respect for me and my Bella. They are also the most affordable and reasonable in LA. The BEST part is itβs beautiful inside. We were brought into a private room that had a bed in it to put my Bella on. They let me sit with her and take my time in saying my goodbyes. Thank you Sierra and the rest. I will refer you all to any of my friends.
Jorge L. Silverio, D.C.
Losing a family member is always painful and a time of haze and confusion. Thanks to the nice people at Paws Pet Cremation, the process was made a lot smoother and tolerable from the time we step into their premises. They make every effort to be sensitive to the emotions one is dealing with and keep the paperwork and the questions to a bare minimum, which was deeply appreciated at such a traumatic time.We highly recommend to come through at that painful, sad moment of losing our furry friends who bring us nothing but love and comfort throughout their lifetime.They deserve to be honored and treated with dignity in life and in death, and that is exactly what you will find in this place. Thank you for taking care of our beloved kitty Pepe.
Sherrell Saavedra
Very professional and open to the public. They offer additional services and viewing for your family for final goodbyes. They make sure your pet has an individual cremation. When I received my urn they gave us a card for our loss. They definitely care and stands out from other places. Don't judge the area the business is located.
Gia Romana
Lost my little boy to a dog attack and West Coast Memorial was more than understanding and compassionate during my grief process. Due to the unexpectedness of the incident, I felt it was necessary to say my goodbye again. I was able to set up a viewing of my pet a week after the attack, once he was embalmed, was given plenty of time with him, and was able to bring my other living animals so they could also have their closure.Thank you to everyone at this facility, my thankfulness for your support and compassion during this time is something I will never be able to fully express.Rest In Heaven Aloani! Mama will make you proud π€
Jenny LeClair
Big, big shout out to Mona and Ana at WCPM. I went through a tough logistical ordeal due to UPS (West Coast Pet Memorial doesn't use UPS anymore) and Mona went absolutely above and beyond to help put my mind at ease as I anxiously awaited the arrival of my dogs ashes (for example, she drove to the facility late at night on a Friday to help me with something- one of many things she did). Because of the awful situation I had to deal with that wasn't even caused by them, she and Ana had a custom blanket made for me with my dogs picture on it and had it sent to me. This is spectacular care for clients and I will always refer them, and will use them in the future always. Thank you Mona and Ana <3
Joe Martinez
It Was Nice Of Them Keeping You Posted And Giving Details From Each Time With My Dog ( Thor ) πΎ Thanks To All Those ππΌ
ernest egan
I just want to Thank the staff at Paws Pet Cremation for making us feel comfortable and confident we were leaving our beloved dog (Blu) in good hands. You blended the right amount of compassion and professionalism in our time of need to set our minds at ease, sincere thanks, Love The Egan Family
Enrique Gonzalez
We love you and miss youso much snowball π. We think about you everyday and every second. We are so lost and numb without you. There will never be an other Snowball. We love you baby Snowballs... π’ The staff here are so great. Beautiful service. Thank you so much Jessie and Kristy, and all staff. Ty. π
LC Cor
Iβm so happy this place exists. I recently lost my cat and I felt I needed to give him a proper memorial. Donβt let the outdoors intimidate you. This place is lovely and I felt so much care going into my cats cremation. Judith was beyond helpful and sympathetic and truly showed the attention to detail and I felt comfortable. She took her time explaining the cremation process, urn, and whatβs included with everything and I was surprised at how inexpensive it is. It was very difficult losing my cat and even tougher letting go but coming here was truly a relief knowing my cat will get great aftercare. Thank you so much for having this service available.
Amanda Maisonet
5 star service! I asked if I could visit my dog one more time before cremation and they set up the most beautiful viewing for me. They were so kind and didnβt rush me while in the room. The staff was all so nice and friendly. Thank you so much for being so kind during such a sad time. That meant so much.
Marlene Towers
We lost our sweet Shih tzu and opted for private cremation. Our sweet boy was delivered to the wrong address. He was delivered where we had him euthanized even tho we stressed the importance of our out of state address since we didnβt live in Cali anymore and due to the nature of our visit. The remains were thankfully delivered tho to family but had we been elsewhere for euthanasia, this could have been a different outcome. When they delivered it to my mother in law, it was the morning after her husband died so that was an emotional surprise. With all the hardships our family was facing, we wanted to make sure he came directly to us to alleviate more sorrow. The facility apologized and gave us a new shipping label for the correct address to be overnighted. He never came and instead was held in a UPS faculty/truck for a week. I called emailed the cremation place because they said they βalways overnight because they donβt want this exact situation to happen.β They said they would βinvestigate and get back to us as to what happened.β No one ever got back to us. Our dog finally did arrive and was packed with care, but itβs heartbreaking that we couldnβt be reunited with him as promised and paid for, but instead was delivered after being held ad a post office for so long. Just made this grief extremely worrisome, frustrating and harder.
Poi Fire
My vet, pine animal hospital, used this company to cremate my pet. I paid an extra $40 for an ink stamp paw print. I am extremely disappointed in what I received. The toes are all crooked and it is badly smeared. I contacted them about the issue and they blamed it on my pets body! They refused to do anything for me. I would not recommend their services and am extremely disappointed I can't get my pets paw tattooed on me because the quality is that poor. They do not care about providing quality for their over priced services.
MAYRA SOTO
I used Dr Kevin Chung for in home euthanasia and he used West Coast Pet as part of the private cremation package. I am satisfied with the service. They contacted me via email once they had a tracking number for my dogβs ashes and paw print. Once it arrived , we were happy with our urn of choice, the paw print with my dogβs name and a card and other reading material they include about the grieving process. All this took exactly two weeks. Thank you for taking care of my little Teddy. He is now home.
Addison Wright
During such a terrible time of grief and loss and heartache, Paws Pet Cremation provided great compassion, empathy, and understanding. They demonstrated great care and kindness, which was very reassuring. Thankfully, there is after-hours service available, making this process of farewell so very helpful.
Deana Estrada
Loosing a beloved pet is never easy, Paws Pet Cremation staff was very sweet, kind and understand. Made the process a little easier, they offer pick up or you can take in your cherished pet. The office is nice and quaint.And thier prices are affordable. RIP Miss Purrdy. Thank you Paws ππ
Linda Magalona
Yosune and Alan were the best!!! I could not have asked for more when my cat, Ricky, passed.... Our immense grief was certainly made easier by the great warmth, sympathy, patience and customer service from the time we brought in the body to the time the cremated remains was returned to us. The selection of urns is quite impressive. It is representative of every taste and budget. The facility is also very clean, very warm and truly welcoming. There is also a viewing room where you can even say your final goodbye. I am truly impressed and would always highly recommend them to anyone who will be going through this most difficult experience of losing a beloved part of the family... Linda Magalona, Los Angeles, California 01/21/17
Catherine Reyes
A fantastic business. They were absolutely lovely and helped my sister through a difficult time by making it easy and hassle free. The viewing was on Monday and said ashes would be ready Friday but they were ready Wednesday so that made things go smoother.
Annie Pacuribot
Onelia, Julia, Pam and myself brought our beloved Elvis here last Saturday, January 28, 2017. The patience and compassion Ryan extended to us is greatly appreciated. We didn't feel rushed during the entire process including the viewing. Thank you Ryan. We highly recommend this place.
Sandra Arroyo
Itβs devastating to lose your pet, you want the best for them even in their afterlife, I couldnβt be happier with this facility, very professional, compassionate and very thorough. They explained everything to us in a very professional matter which made this process a bit easier. Thank you for everything! I am very very very pleased with your services. RIP my beloved Oreo β€οΈ
Jasmine Anaya
My Son and I want to Thank Pet Paw Cremation from the bottom of our hearts for helping us with the aftercare of Our Little Furbaby Gizmo. We were so worried and scared of what to do. I called other places that were not very helpful, charged to Much, wouldn't answer or call back. When Pet Paw Cremation answered the man I spoke with after hours was so kind, compassionate and informative. They actually all are!!!! I can't Thank All Of You Enough!!! The Wonderful Young Lady who picked up Gizmo is so Professional, Respectful and Compassionate.ππΌ Today we went to pick up Our Little Furbaby Gizmo and The Wonderful Young Lady that picked up Gizmo at our home was there to help us once again. The place is Beautiful and Peaceful and the way Our Baby Gizmo was given to us with Such Beautiful, Personal PresentationππΌOur Hearts are Broken but you all Helped us through such a Tragic Time. We Are Truly Thankful For The Amazing Way everything was HandledππΌ Our Little Furbaby Gizmo is back Home with usππΌπ God Bless You All!!! ππΌππΌ
Jessica Alvarizaes
I will always be grateful to Yoselin Lopez with West Coast Memorial Services - Los Angeles for going above and beyond my expectations for a private cremation service for my 19 year old min pin, Gordo :'( I truly appreciate your kindness, patience, professionalism, and words of comfort.
Rene Miramontes
if Walter's Bosses read this i want you to know you hired the right person for the job! he was polite and very caring of us! he was helpful and awesome! Totally understanding! I will recommend this place to friends and other pet lovers..!
Esperanza Romero
I strongly recommend this place. Excellent caring, thoughtful customer service. Gave me a lot of comfort and peace of mind, and some closure... I would definitely go back to them if I ever had another lost and I tell everyone about how beautiful my experience was and how comfortable I felt with you all handling my little girl Mama's.
Vanessa Vera
I wanted to quickly thank Jesse for his amazing work! When my family lost our pup we were a mess and didn't know what to do. Jesse was so accommodating and made us feel so comfortable and loved. Thank you so much again for making our loss a little easier. Definitely would recommend this facility.
Betzy Valenzuela
My dad and sister took our beloved dog lucky and they said that they were so comforting and the whole process was great. When we went to pick him up the place was very warming and it made you feel in peace. The woman showed us our dogs box, his ashes, a lock of his hair, and foot prints. We love the care they gave to our family member!
Shanni L
Terrible there is a video on Instagram you guys gave customers grieving the wrong paw print the Furr Babies name is Piggie you should be ashamed you owe the family an apology as well as a refund there's pictures of his chubby paws the paw print u gave them clearly isn't piggies so disgusting how can they even trust you gave the ashes
Melanie Butler
After the difficult decision to put my sweet but very sick cat to sleep, Paws Pet was amazing in their service and compassion. They picked up Dixie from my vet within 24 hours, and she was ready to be picked up in less than a week. Their signature package included an individual cremation and certificate, a lovely wooden box for her ashes and tuft of fur, and 3 sets of paw prints, one of which was encased in a personalized frame with her name. I also found in my bag 2 handwritten sympathy cards. Their facility is beautiful on the inside, and I believe they treated Dixie with respect and dignity. When the time comes for my other two cats, I will definitely be using their services.
Stella G
I went with my friend to pick up her cats ashes. This place is amazing. The outside is inconspicuous and you can easily miss it. However, you ring the doorbell and walk into this amazing little showroom with a wall of beautiful urns. I was so touched by how nice everything is. Wonderful place when handling the final services for a beloved pet.
Yaritza βYariβ Araujo
Honestly I was blown away by the amazing service I called after hours and the girl that took my call was very helpful because (even though my head was all over the place And i called about three times just to ask the same questions over and over again )the girl was very helpful and understanding! The next morning when I took my cat in everyone was nice and helped my family and I go through the process easier for us planning all of the arrangements ! we were able to say our final goodbyes to her in a very respectful and honorable way !The staff here went above and beyond,you can telling they truly care for you and your pet !
Maria Bautista Aguirre
I got my cat cremated here a few years back. We were grieving for a while that we didnβt even notice that the paw print they gave us was a dogs print not a cats.. make you wonder if the ashes you get are even your pets ashes. I was so attached to the paw print thinking it was my cats. Itβs heart wrenching. Iβll be waiting for a response. This is unacceptable and beyond shameful.
α¦Ξ±rΞΉ Ξ½Ρβ
Very kind and caring, they took good care of our guinea pig pet. Thank you for your services!
Steven Lockwood
Caring staff, so ready to help you through a difficult process. Great selection of goods and services, and they only cremate one animal at a time. I couldnβt stand not knowing if my dogs ashes were mixed with a stranger. They made something so emotional so much easier for my whole family. Located in a very industrial part of the city, donβt let this deter you. They even have a walkthrough on Google Maps, you can see the facilities for yourself. Thank you so much.
Catherine Guzman
I took my beloved bearded dragon, Hanna, in for cremation at this location. The workers were incredibly kind and understanding of the pain i was going through after losing my Hanna. They patiently walked me through the steps of cremation and picking out an urn for Hanna. All my questions for the price of the urns, cremation and any additions such as clay paw prints and other accessories were answered in detail and i was assured that my Hanna would be handled with care and would be ready to be picked up two to three days from the day i took her in. After everything was taken cared of and payed for i was given privacy to say goodbye to my dearly beloved Hanna for the very last time.... i returned a nearly a week later due to scheduling issues and again, i was greeted with warmness and i was given Hannaβs official cremation certificate, the towel i had wrapped her in(they ask if there is anything the animal has that you would like to be returned to you), and her tag. All was given to me in a brown paper bag with a beautiful tag that says her name and Hannaβs urn was given to me in my hand. I nearly cried tears of happiness knowing my Hanna would still be with me and that she was treated kindness within this facility. I highly, highly recommend taking your pets to this location, you and your dear pet(s) will be treated with love and kindess β€οΈπΎ
Vian Boo
I am glad my brother referred me at PPC during the most difficult time of my life. I was so devastated that day and had to check out different places. I ended up with PPC. Their packages are excellent and the prices are reasonable. They have viewing, memorial service, & you can witness your pets cremation (unlike the other places I called). To me that's very important to say my last good bye to my baby BOO, to be able to touch and kiss her one more time. Thank you PPC for your compassion for our fur babies.
Dawn Loryne
This was the best cremation experience Iβve had. The urn was beautiful it was all so tasteful. Thank you
Brittanny Lam
Excellent services. Mila Lam (white Maltese), dated service 1/08/2020. Private and view cremate packages. Spend once last time with our belove family member. We missed her so much!
Brian Johnson
I've taken my two deceased dogs to be cremated, here. They are very helpful, and their viewings are very touching - to see your pet the final time similar to a funeral viewing. I highly recommend Paws.
Elizabeth Luper
We spent over $1500 for cremation services at this location for our dogs. We purchased a total of six urns all of the urns came with stands except one. When I called PAWS to inform them we were missing a stand I was told they would ship one to us for a $15 charge. The stand is literally two small pieces of wood joined together and is approximately 3 inches high. Sadly if we donβt have the stand the urn lays flat. My suggestion: make sure when you pick up your urns you have your stands. With that said they get one star for customer service.
Jennifer Rivera
I loved this place took my baby when he died and couldn't have asked for a better experience. I couldn't even talk during the paperwork portion but the girl was very understanding and gave me my time. Really appreciate the comfort.
Lana
they send false pawprints, not of your actual pet.
AMB Berghammer
After our devastating loss of our Baby Girl Tia suddenly the way they handled me brought me back faith in humanity. Caring an understatement compassionate and so kind that now that we are passing our second pup we will return.
Sara Ruffner
Most amazing and kind staff to care for your beloved animals after passing. Their attention to detail and compassion for humans during this time is unmatched. 10 stars if I could.
Albert Didier
My yorkiee "Faith" recently passed away and came here to have her last service. This place is so dedicated and the staff here care so much and are understanding of your loss. Im glad I brought here and for the great service and care for our Faith and family. Thank you.
frank E
I did not know that there were places that can be so compassionate about your pet is your pet passing away. I came about West Coast pet the day my dog OA14 years died. It was the 5th place I had called and Not only are their prices are outstanding, but Also their hearts are gigantic.I recommend this place to everybody.
Angelina Chavez
My dog passed away at home and I called West Coast Pet Memorial, since it's fairly close to my home. The person who answered (male) was helpful in explaining my options. I told him, I wanted them to handle my dog's cremation, since I already knew what I wanted. He seemed to kind of ignore my request and told me to call them back if I decided to go with them. It almost seemed as if he didn't want to take in my dog. I called an hour later after I prepared my dog for his Journey but, no one answerd. I eventually had to call Rainbow to Heaven, which is further from my home and cost a bit more.
Ana Caceres
I can not stop talking about you guys and how an awesome experience it was since the moment you came to pick up our beautiful Belle.I cant believe the customer service that was given during this hard time.I love how my family received Belle's urn with such presentation and love.And the after math... we received a letter regarding their sympathy ... this just broke my heart of how much detail was put into this type of Service.The Staff that dealt with us : Liz ( who received our call), Pick up driver (sorry I don't remember her name but she was super nice), and Rebecca (who turned in our Belle's Cremated Remains ) simply High Class service.Belle was our family dog for 12 years we loved her very much. we miss her but we have her in our hearts.Thank you once again.. I talk about you guys all the time. :)
Soraya Parkinson
Paws Pet Cremation is a great place. I called them the night my cat Aimee passed away. I was wreck, making no sense, and their staff was very patient and respectful of my situation. I brought her in the next morning and had her back by 4 pm, with the Priorty Cremation. Paws is wonderful. They made things a little easier for me during a very sad time.
Shiyu Wang
Please avoid this company! I requested a private cremation for my hamster with West Coast Pet Memorial. However, they didnβt give back only her cremated remains as promised for private cremation! My wife noticed that because the remains are too much for a hamster! My hamster only weighs 0.7oz, but the remains we got back are also 0.7oz! (FYI, the remains should be only 3% ~ 5% of the animal). I did my research but canβt find an explanation other than they mixed my pet remains with others. I contacted the company, but they couldnβt and refused to give a proper explanation for this. This has made me and my wife heartbroken and cried multiple times. Please avoid this company before it is too late!
Liz Chaidez
We lost our beloved pet Brownie tonight after a diagnose with cancer (leukimia) that left us broken. It was after hours almost and Sierra picked up the phone, was extremely nice and understanding and was willing to wait for my grieving mother to drive 30 minutes to get there. We miss her dearly already but I had a good feeling about this place ! Thank you Sierra for being there tonight and taking us in!
Mayson Hong
The people here are compassionate and make sure your beloved pet gets the best afterlife care. It's very clean and you have a private viewing room for your last moments before cremation. l have been to another cremation place for years but it doesn't compare. The price is very reasonable. Thank you again your service!!!
Kezia Norton
I love this place! The entire staff that I dealt with had the upmost respect for me and my Bella. They are also the most affordable and reasonable in LA. The BEST part is itβs beautiful inside. We were brought into a private room that had a bed in it to put my Bella on. They let me sit with her and take my time in saying my goodbyes. Thank you Sierra and the rest. I will refer you all to any of my friends.
Jorge L. Silverio, D.C.
Losing a family member is always painful and a time of haze and confusion. Thanks to the nice people at Paws Pet Cremation, the process was made a lot smoother and tolerable from the time we step into their premises. They make every effort to be sensitive to the emotions one is dealing with and keep the paperwork and the questions to a bare minimum, which was deeply appreciated at such a traumatic time.We highly recommend to come through at that painful, sad moment of losing our furry friends who bring us nothing but love and comfort throughout their lifetime.They deserve to be honored and treated with dignity in life and in death, and that is exactly what you will find in this place. Thank you for taking care of our beloved kitty Pepe.
Sherrell Saavedra
Very professional and open to the public. They offer additional services and viewing for your family for final goodbyes. They make sure your pet has an individual cremation. When I received my urn they gave us a card for our loss. They definitely care and stands out from other places. Don't judge the area the business is located.
Onelia Ramirez
The experience I had when I brought Elvis here Saturday, January 28, 2017, was very personal. Ryan assisted the whole time. He was very professional and patient. Thank you Ryan from all of us.(Julia, Pam, Annie)
Irma Rosas
I love this place !!We took in our cat Charlie that passed away yesterday..it was a sad day for us we were treated with the at most respect, and compassion. I highly recommend this place to any one that's lost a beloved four legged family member β€οΈβ€οΈβ€οΈβ€οΈβ€οΈπΊπΊπΊππΉππΆπΆπΆπ©π©
shivani joshi
We did our catβs cremation service at Paws pet cremation! The area is shady but the inside and service were beautiful! We chose to do private service so we can be present for the whole service!
mj fever
Don't judge by their location and outside . it's a different world inside. The staffs are very nice and understanding. The service are excellent. I highly recommend them to pets owner that love their pets .
Sylvia Venegas
My first experience with Pet cremation, and I was so relieved with the compassionate service I received at this place. I will most certainly return and refer to all my friends and family.
Wayne Nabeta
Best place for care of your pet during this difficult time. Unlike other services, you're guaranteed your pet's ashes are your pet's ashes. The place you can trust. Wish they offered more keepsakes for sale.
Debbie Contreras
Was so hard losing my baby boy, everyone was just so kind and sympathetic, the card and certificate not expecting, made me cry more after saw all this. Thank you so much. Highly recommend this place for ru fur babies
Ruth Torres
Nicest people with really good service. The package they offer was better than I expected. I would truly recommend their services to anyone looking for pet cremation.
Brandon Barrios
I took my brotherβs dear Rottweiler General Maximus to Paws. Attentive, professional staff. Welcoming environment to help care for these difficult situations.
Andrew Cole
Took very good care of my American pitbull who passed away at 14yrs old. Very professional workmanship, as well as work space.
Addison Wright
During such a terrible time of grief and loss and heartache, Paws Pet Cremation provided great compassion, empathy, and understanding. They demonstrated great care and kindness, which was very reassuring. Thankfully, there is after-hours service available, making this process of farewell so very helpful.
Deana Estrada
Loosing a beloved pet is never easy, Paws Pet Cremation staff was very sweet, kind and understand. Made the process a little easier, they offer pick up or you can take in your cherished pet. The office is nice and quaint.And thier prices are affordable. RIP Miss Purrdy. Thank you Paws ππ
Linda Magalona
Yosune and Alan were the best!!! I could not have asked for more when my cat, Ricky, passed.... Our immense grief was certainly made easier by the great warmth, sympathy, patience and customer service from the time we brought in the body to the time the cremated remains was returned to us. The selection of urns is quite impressive. It is representative of every taste and budget. The facility is also very clean, very warm and truly welcoming. There is also a viewing room where you can even say your final goodbye. I am truly impressed and would always highly recommend them to anyone who will be going through this most difficult experience of losing a beloved part of the family... Linda Magalona, Los Angeles, California 01/21/17
Catherine Reyes
A fantastic business. They were absolutely lovely and helped my sister through a difficult time by making it easy and hassle free. The viewing was on Monday and said ashes would be ready Friday but they were ready Wednesday so that made things go smoother.
Annie Pacuribot
Onelia, Julia, Pam and myself brought our beloved Elvis here last Saturday, January 28, 2017. The patience and compassion Ryan extended to us is greatly appreciated. We didn't feel rushed during the entire process including the viewing. Thank you Ryan. We highly recommend this place.
Sandra Arroyo
Itβs devastating to lose your pet, you want the best for them even in their afterlife, I couldnβt be happier with this facility, very professional, compassionate and very thorough. They explained everything to us in a very professional matter which made this process a bit easier. Thank you for everything! I am very very very pleased with your services. RIP my beloved Oreo β€οΈ
Jasmine Anaya
My Son and I want to Thank Pet Paw Cremation from the bottom of our hearts for helping us with the aftercare of Our Little Furbaby Gizmo. We were so worried and scared of what to do. I called other places that were not very helpful, charged to Much, wouldn't answer or call back. When Pet Paw Cremation answered the man I spoke with after hours was so kind, compassionate and informative. They actually all are!!!! I can't Thank All Of You Enough!!! The Wonderful Young Lady who picked up Gizmo is so Professional, Respectful and Compassionate.ππΌ Today we went to pick up Our Little Furbaby Gizmo and The Wonderful Young Lady that picked up Gizmo at our home was there to help us once again. The place is Beautiful and Peaceful and the way Our Baby Gizmo was given to us with Such Beautiful, Personal PresentationππΌOur Hearts are Broken but you all Helped us through such a Tragic Time. We Are Truly Thankful For The Amazing Way everything was HandledππΌ Our Little Furbaby Gizmo is back Home with usππΌπ God Bless You All!!! ππΌππΌ
Jessica Alvarizaes
I will always be grateful to Yoselin Lopez with West Coast Memorial Services - Los Angeles for going above and beyond my expectations for a private cremation service for my 19 year old min pin, Gordo :'( I truly appreciate your kindness, patience, professionalism, and words of comfort.
Rene Miramontes
if Walter's Bosses read this i want you to know you hired the right person for the job! he was polite and very caring of us! he was helpful and awesome! Totally understanding! I will recommend this place to friends and other pet lovers..!
Esperanza Romero
I strongly recommend this place. Excellent caring, thoughtful customer service. Gave me a lot of comfort and peace of mind, and some closure... I would definitely go back to them if I ever had another lost and I tell everyone about how beautiful my experience was and how comfortable I felt with you all handling my little girl Mama's.
Justin Williams
They hand delivered my paw print to the previous owner instead. Now I'll never get it back...
Ellen Arnett
Most compassionate people ever, at a time when we needed it most most most. Highly recommend them for everyone.
Car Por
Very helpful and kind on ur bad day when one ur pet passed away thanks you lovely people of paws pet
Monica Olvera
I love this place, they are so kind. The space is beautiful and welcoming.
Rita Sanchez
Very nice and unexpected they helped us through this hard process
Sonia Madrid
Such a wonderful place Caring service Patient and Kind β€οΈ
Rosie Diaz
The outside looks shadie,but once inside you can feel the warmth. I know I made the right choice on bringing my baby
Ramon Kalsic
Very sensitive with staff outstanding services.
gilbert adame
Great service during a difficult time.
Eva Gutierrez
Good service and prices!
Vian Boo
I am glad my brother referred me at PPC during the most difficult time of my life. I was so devastated that day and had to check out different places. I ended up with PPC. Their packages are excellent and the prices are reasonable. They have viewing, memorial service, & you can witness your pets cremation (unlike the other places I called). To me that's very important to say my last good bye to my baby BOO, to be able to touch and kiss her one more time. Thank you PPC for your compassion for our fur babies.
Dawn Loryne
This was the best cremation experience Iβve had. The urn was beautiful it was all so tasteful. Thank you
Brittanny Lam
Excellent services. Mila Lam (white Maltese), dated service 1/08/2020. Private and view cremate packages. Spend once last time with our belove family member. We missed her so much!
Brian Johnson
I've taken my two deceased dogs to be cremated, here. They are very helpful, and their viewings are very touching - to see your pet the final time similar to a funeral viewing. I highly recommend Paws.
Elizabeth Luper
We spent over $1500 for cremation services at this location for our dogs. We purchased a total of six urns all of the urns came with stands except one. When I called PAWS to inform them we were missing a stand I was told they would ship one to us for a $15 charge. The stand is literally two small pieces of wood joined together and is approximately 3 inches high. Sadly if we donβt have the stand the urn lays flat. My suggestion: make sure when you pick up your urns you have your stands. With that said they get one star for customer service.
Jennifer Rivera
I loved this place took my baby when he died and couldn't have asked for a better experience. I couldn't even talk during the paperwork portion but the girl was very understanding and gave me my time. Really appreciate the comfort.
Lana
they send false pawprints, not of your actual pet.
AMB Berghammer
After our devastating loss of our Baby Girl Tia suddenly the way they handled me brought me back faith in humanity. Caring an understatement compassionate and so kind that now that we are passing our second pup we will return.
Sara Ruffner
Most amazing and kind staff to care for your beloved animals after passing. Their attention to detail and compassion for humans during this time is unmatched. 10 stars if I could.
Albert Didier
My yorkiee "Faith" recently passed away and came here to have her last service. This place is so dedicated and the staff here care so much and are understanding of your loss. Im glad I brought here and for the great service and care for our Faith and family. Thank you.
Audrianna Reyes
JESSICA is the best!!!
Rosa Gutierrez
Thanks to everyone involved in helping us in our grief, the young man who treated us was very patient and explained the entire process to us..... He respected our pain and was very understanding, today we have our baby Chowini at home... we will always carry in our heartsπ.
Estrellita MG
WITH ALL MY HEART I THANK YOU FOR THE EXCELLENT ATTENTION YOU GAVE TO OUR DEAREST PET MIMI AND MY FAMILY, EXCELLENT SERVICE, THANK YOU A THOUSAND AND A THOUSAND ππππππππππ
Gmfoxx βBabyfoxxβ Faggiani
I liked it but I was sad to have my kitten's ashes..thank you
Ana Scaletta
Amanda Aguirre
GEENA DURAN
Kenia Cobian
Joce
marcelina cuenca
Onelia Ramirez
The experience I had when I brought Elvis here Saturday, January 28, 2017, was very personal. Ryan assisted the whole time. He was very professional and patient. Thank you Ryan from all of us.(Julia, Pam, Annie)
Irma Rosas
I love this place !!We took in our cat Charlie that passed away yesterday..it was a sad day for us we were treated with the at most respect, and compassion. I highly recommend this place to any one that's lost a beloved four legged family member β€οΈβ€οΈβ€οΈβ€οΈβ€οΈπΊπΊπΊππΉππΆπΆπΆπ©π©
shivani joshi
We did our catβs cremation service at Paws pet cremation! The area is shady but the inside and service were beautiful! We chose to do private service so we can be present for the whole service!
mj fever
Don't judge by their location and outside . it's a different world inside. The staffs are very nice and understanding. The service are excellent. I highly recommend them to pets owner that love their pets .
Sylvia Venegas
My first experience with Pet cremation, and I was so relieved with the compassionate service I received at this place. I will most certainly return and refer to all my friends and family.
Wayne Nabeta
Best place for care of your pet during this difficult time. Unlike other services, you're guaranteed your pet's ashes are your pet's ashes. The place you can trust. Wish they offered more keepsakes for sale.
Debbie Contreras
Was so hard losing my baby boy, everyone was just so kind and sympathetic, the card and certificate not expecting, made me cry more after saw all this. Thank you so much. Highly recommend this place for ru fur babies
Ruth Torres
Nicest people with really good service. The package they offer was better than I expected. I would truly recommend their services to anyone looking for pet cremation.
Brandon Barrios
I took my brotherβs dear Rottweiler General Maximus to Paws. Attentive, professional staff. Welcoming environment to help care for these difficult situations.
Andrew Cole
Took very good care of my American pitbull who passed away at 14yrs old. Very professional workmanship, as well as work space.
Diana Millan
kenia Orosco
Stephanie Gomez
Autumn Nikolai
Norlandan Dick
Gary T
agustin alcantar
Steven Friedman
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