Customer Reviews Summary
Rainbow Bridge Pet Cremations is highly praised for their compassionate and efficient service during difficult times. Many reviewers highlight their prompt response and the thoughtful memorial options provided, such as paw prints and cedar boxes. However, there are concerns regarding the professionalism of their drivers, with some mentioning reckless driving.
Philip
Found them via Google. They were one of the only few listings in Los Angeles with a 24-hour line. So I called.We used their services. Our little one passed away late at night. They took our call after midnight. And arrived Early that morning.. we didn't know what to expect but at least our little one was picked up VIP style and the black SUV. A little funny because she iwass just a tiny Chihuahua. They were very courteous and professional on the phone and in person. They will give you instructions over the phone To prepare for the pickup. Thank you for making the difficult process easy.
Jeanette Nitao
One of our cats recently got out and sadly we found her in the middle of our front lawn a couple days later. We called rainbow pet and they were available within the hour to come pick her up. Both the lady on the phone and the gentleman who came to pick her up were so kind and so understanding and their pricing was more reasonable than any vet hospital and even the shelters. In about a week 17 came back home to us with a beautiful cast of her paw print and a gorgeous cedar chest. I would absolutely recommend them to everyone in their time of need. While I hope I don't need their services again any time soon, they will be the first ones I call when another beloved pet crosses the rainbow bridge
Marilyn Hernandez
Our beloved family dog passed away suddenly and Rainbow Bridge was available immediately and were so empathetic throughout this heartbreaking process. Although they mentioned we could receive his ashes/clay paw print in 3-7 business days, we received our loving boy in 3 days - right on time to be here with us on Thanksgiving Thank you so much Franciny and Gelver for your wonderful service. We would highly recommend their services to anyone that needs them!
Erika Gonzales
Franciny and Gelver are the sweetest, most empathetic, and understanding people I've met... Given the nature of their services. They run a very efficient and compassionate cremation service. They were able to pick up my furry baby and even delivered her this morning, despite the holiday. They even included a big clay paw print and a beautiful cedar box to keep her in. I recommend them 100%.