Customer Reviews Summary
The reviews for the pet cremation service highlight a compassionate and professional approach, with staff members being praised for their kindness during a difficult time. However, there are concerns regarding communication, particularly about the timely notification for picking up ashes.
Holly Shackelford
Accepted our pet with professionalism, kindness, and care.That part impressed us very much. We dropped our pet off Thursday morning and were told it would be 24 to 48 hours. Told us they would call us when he was ready to pick up. Never got called so called Monday afternoon to check. They said they had to go check. Came back and said, yes he's ready. Would've been really nice to get a phone call.
Kareem Sanchez
they said they would call me when i could come back for my dog and they didn’t
Sarah Toto
Kelly, Andrew, and everyone here was extremely kind and compassionate. Our Golden Retriever, Romeo, passed away and they took such good care of everything. They made sure we had his collar and bandanna. Very thankful that they made a very difficult time for our family a little easier.
Craig G
Absolutely wonderful, family-owned business. Mary Grace assisted me with my dog Maggie's cremation and Mary is one of the sweetest, kindest people I have ever met. She exceeded all expectations and was compassionate, caring and her kind words and pleasant demeanor helped me immensely to get through this sad event. Highly recommended people to work with. My sincerest thanks to them for everything!!!