Customer Reviews Summary
Entrusted Pets has received overwhelmingly positive reviews for their compassionate service, transparent pricing, and the ability to provide a private and respectful cremation experience. Many customers appreciated the staff's empathy during difficult times, the quick return of ashes, and the beautiful memorial options available. However, there were a few negative experiences reported, particularly regarding issues with individual cremation promises and some service inconsistencies.
Julie Stylinski
We were all heartbroken when my daughter’s dog, Bella, passed away suddenly. I can’t express enough gratitude for Benny, who was incredibly compassionate and empathetic both on the phone and in person. My second oldest son and I both agreed that Benny was nothing short of amazing. I’m so blessed to have found this place, especially at such a reasonable price! We received Bella’s remains exactly one week later. Highly recommended!
Jasmine Jackson
Ernesto was very compassionate and caring. I thank Patrick from Pet Project for connecting us. Now I will have my dog forever. I'm still grieving but I still have her body with me who I talk to daily and kiss. I thank you both. Merry Christmas. I'd recommend Entrusted Pets to anyone who has to say goodbye and meet at the rainbow bridge later on.
Leah Palacios
I cannot recommend this company enough they are truly incredible and caring people that genuinely are in the business to help say good bye to your loved ones in a beautiful way. I got my Shyla’s ashes back in a few days and I couldn’t be happier with how easy they made the process for me in my time of grief. Please choose them they really are the best and most affordable option for cremation.
Diana Robles
My sweet girl Lucky passed and I had to find a place to handle the next step. As I wanted to know my options, I called a few places before Entrusted Pets, but it wasn’t until I spoke to a staff member at EP that I felt at ease and truly understood. He was so kind and answered all my questions, was very transparent and clear about everything.When I arrived they knew they were expecting Lucky since I had called ahead and immediately offered a private room for us to have our last goodbye before handing her over.. they gave me the time I needed and were not pushy at all. Very understanding and sympathetic.Once I was ready, they took her to create the paw imprints and collect fur clippings, they came back to me to confirm I was okay with them and I must say it was all so beautiful.. it made me smile in my time of pain. I could see the care and effort they put into their work. - it’s in the details. 🥹🤍🫶I chose a witness cremation which is what I felt most comfortable with, because I could be present and take her remains home the same day. I watched her go in and I watched her come out.Lucky and I literally grew up together. We had been best friends since she was born in our home from another kitty we had, I was 9, that was 17 years ago, almost 18!! ❤️🩹 she was my companion through so much, we traveled together, she’d go on car rides with me.. we were just two peas in a pod, she was my wilderness explorer buddy.I promised Lucky we went in together and left together it only made sense. Personally I was so bonded to her that I couldn’t imagine leaving her and waiting to go pick her remains up. When I got quotes from other places for this type of cremation I began to feel I wouldn’t be able to keep that promise because financially it was so much and on top of vet bills.. I wasn’t sure how I was going to manage. Thank you so so much Entrusted Pets for making it possible for us to have that type of cremation at a reasonable price and with such high quality service.Thank you to both gentlemen who took care of my sweet girls last step.🐱🌸🤍 I appreciate the patience and kindness you both had with me in my grief, but most importantly the compassion and care you offered my most beloved Lucky.Definitely a bittersweet experience, through all the pain and grief, I couldn’t imagine a better outcome and service.Rest in Peace my sweet Lucky girl.🤍🐾
Julie Stylinski
We were all heartbroken when my daughter’s dog, Bella, passed away suddenly. I can’t express enough gratitude for Benny, who was incredibly compassionate and empathetic both on the phone and in person. My second oldest son and I both agreed that Benny was nothing short of amazing. I’m so blessed to have found this place, especially at such a reasonable price! We received Bella’s remains exactly one week later. Highly recommended!
Jasmine Jackson
Ernesto was very compassionate and caring. I thank Patrick from Pet Project for connecting us. Now I will have my dog forever. I'm still grieving but I still have her body with me who I talk to daily and kiss. I thank you both. Merry Christmas. I'd recommend Entrusted Pets to anyone who has to say goodbye and meet at the rainbow bridge later on.
Leah Palacios
I cannot recommend this company enough they are truly incredible and caring people that genuinely are in the business to help say good bye to your loved ones in a beautiful way. I got my Shyla’s ashes back in a few days and I couldn’t be happier with how easy they made the process for me in my time of grief. Please choose them they really are the best and most affordable option for cremation.
Diana Robles
My sweet girl Lucky passed and I had to find a place to handle the next step. As I wanted to know my options, I called a few places before Entrusted Pets, but it wasn’t until I spoke to a staff member at EP that I felt at ease and truly understood. He was so kind and answered all my questions, was very transparent and clear about everything.When I arrived they knew they were expecting Lucky since I had called ahead and immediately offered a private room for us to have our last goodbye before handing her over.. they gave me the time I needed and were not pushy at all. Very understanding and sympathetic.Once I was ready, they took her to create the paw imprints and collect fur clippings, they came back to me to confirm I was okay with them and I must say it was all so beautiful.. it made me smile in my time of pain. I could see the care and effort they put into their work. - it’s in the details. 🥹🤍🫶I chose a witness cremation which is what I felt most comfortable with, because I could be present and take her remains home the same day. I watched her go in and I watched her come out.Lucky and I literally grew up together. We had been best friends since she was born in our home from another kitty we had, I was 9, that was 17 years ago, almost 18!! ❤️🩹 she was my companion through so much, we traveled together, she’d go on car rides with me.. we were just two peas in a pod, she was my wilderness explorer buddy.I promised Lucky we went in together and left together it only made sense. Personally I was so bonded to her that I couldn’t imagine leaving her and waiting to go pick her remains up. When I got quotes from other places for this type of cremation I began to feel I wouldn’t be able to keep that promise because financially it was so much and on top of vet bills.. I wasn’t sure how I was going to manage. Thank you so so much Entrusted Pets for making it possible for us to have that type of cremation at a reasonable price and with such high quality service.Thank you to both gentlemen who took care of my sweet girls last step.🐱🌸🤍 I appreciate the patience and kindness you both had with me in my grief, but most importantly the compassion and care you offered my most beloved Lucky.Definitely a bittersweet experience, through all the pain and grief, I couldn’t imagine a better outcome and service.Rest in Peace my sweet Lucky girl.🤍🐾
Megan Ames
I am deeply disappointed with Entrusted Pets this time. I have used their services for my other pets before and was always satisfied, but this experience has left me upset. I paid for an individual cremation and was told she would be cremated separately. However, I later learned she would be divided with others in the crematory, even though the slip I signed and paid for clearly states she would be alone.Additionally, I paid for an extra clay paw print, but one arrived broken, and both have her name spelled incorrectly. The paw print paper also has her name spelled wrong, although the name on her urn box and the bag she was returned in is correct. The imprinted paw prints cannot be fixed, and I am beyond frustrated.I’ve had such great experiences with them in the past, but this incident has been heartbreaking. After this, I can no longer recommend their services. 😭💔
Matt Shields
A few weeks ago, on a Saturday, my dog Honey passed away suddenly at the house. I was worried about what to do with her as the vet was closed until Monday. I found entrusted pets and called them when they opened Sunday morning. I was still processing what had happened and what needed to be done, as this was my first direct experience with losing a long-time pet. James was awesome. He was thoughtful, understanding, and accommodating and even made us laugh a couple of times while we were doing paperwork. While I hope to not have to use this service again for a very long time, I would highly recommend working with James and Entrusted Pets.
Ashley Nicole
Entrusted Pets made a very difficult situation very easy to navigate. My 9 year old rabbit passed away at home and when I called them the next day they let me know they could take him the same day. He was back to me within just a few days, custom urn and all. Everyone was extremely kind and professional and I would recommend them to anyone. As someone who works in the veterinary field, their prices are very reasonable
Leanna Brindley
I feel so lucky to have found this company. My experience was with James, who was a deeply comforting person to deal with in what was one of the worst times any pet owner has to experience. From the first phone call he treated both me and my cat Coffee with utmost respect and explained every step of the process very clearly so I could get exactly the service I wanted for her. I love that they are appointment only so that you never feel any pressure or undue anxiety and have their fulll attention to your every need. James assured me the cremation would occur quickly and he would make sure she was back with me asap. It took about 2 days and that's over a weekend. Very grateful for his professionalism and his timeliness. Not only was the service outstanding, the pricing was also the best I had found after looking at several competitors. While I hope I don't need their services again anytime soon, should I require them again I know that they will handle my pet with respect that is unparalleled. Thank you for making this experience as smooth and as pleasant as it could be.
Shelly Harris-Myers
We were absolutely devastated when our fur baby took her last breath.and the thought of what we had to do next was overwhelming and heart wrenching. I called our veterinarian and several others as well as multiple pet crematoriums feeling so hollow and devoid of any care from them over our loss. We were just another customer they needed to get in and get out. I absolutely could not get over their abrupt, matter of fact responses to our loss. I came across Entrusted Pets, 45 minutes away, but when Nancy answered the phone she was sympathetic and considerate of our devastating loss. We scheduled our fur baby that day and they had her ready the next day to come home. Jimmy was absolutely the most considerate and understanding professional that I have had the pleasure of meeting. Knowing he and Nancy took care of our fur baby brought me overwhelming comfort in a terrible situation. I cannot begin to impress enough upon anyone who has to go through this to contact Entrusted Pets for your goodbyes to your fur baby. They are professional, sympathetic, understanding and their overall kindness is above and beyond. Thank you Nancy and Jimmy for caring for our fur babies final goodbye.
mikayla hicks
My Layla girl passed away January early in the morning we were able to get an appointment to bring her in later on that day. It was a very hard day for me but I highly recommend this place for anyone needing this service. It was much more affordable than a place I had went a few years back for my other fur baby Jake. Very nice people and the pas prints are absolutely BEAUTIFUL. brought me to tears seeing my Layla girls name on it 🤍 HIGHLY HIGHLY recommend. All the love and hugs to people reading this looking for a cremation place.
Linda Lee
I went through entrusted pets to have my malinois cremated, and will forever choose to entrust them for any others I do as well. Not only did they have much better pricing than the competitive businesses, but the customer service alone was outstanding! They were all amazing, from the moment I pulled into the parking lot someone was there greeting me at my vehicle, and offered to grab her from my vehicle for me. The attendant helping me inside was also wonderful and very informative, as well as patient with myself and my kids who couldn't help themselves but touch everything. Because I was having so much going on with work and life, I couldn't find time to get down there to pick her up, so they even offered to have her brought to me wherever I wanted. Definitely recommend this place to anyone who wants to cremate their beloved pets!
travis henry
I recommend this place! Did an awesome job for our hamster. Priced right for his size. They were so sweet to him. Took great care and love while they had him.
H S
This review is long overdue. It took a little time before I was comfortable writing this after letting go our dog Houston in March 2019.I cannot say how grateful we were to find Entrusted Pets. Jimmy and Sara were amazing! Jimmy was very accommodating and scheduled us for a private cremation on a Saturday. It was very important to us that we care for Houston in this life and the afterlife. We were allowed to witness the whole process. He went above and beyond to get us the closure we needed. He and his staff were respectful, compassionate, and never rushed us. They provided us with a paw print and returned Houston to us that day. It was a very difficult time but Jimmy and his staff definitely made it easier. I suggest you talk to Jimmy and tour the facilities. You will be at ease and know that your pet is in good hands. Thank you for taking care of us and Houston.
Shelby Priest
Entrusted pets was amazing! One of our kittens did not make it, my family and myself were devastated. We called some local places near to home and were told some outrageous pricing to cremate a kitten who weighed maybe 1 pound and that is being generous.. Entrusted Pets has great pricing, and a staff with empathy who will share your broken heart. I didn't catch his name but the man with the tattoos was the sweetest person I ever met (absolutely incredible). Trusting Entrusted pets was the easiest part of losing such a sweet soul. So worth the hour drive. From the Thomas Family RIP Milo.
Alex Swindle
Obviously no one wants to need their services, but I could not have been happier with how kind, respectful, and genuinely wonderful Entrusted Pets was when I had to bring my dog in to be cremated. Super reasonable rates, same-day appointments, and, most importantly, truly kind when it came to saying goodbye to my dog. I can't recommend them highly enough.
Jonetta Davey
We lost our precious kitty, Angel, suddenly and quickly. From the time we made the phone call to Entrusted Pests Cremation to the time we picked up our fur baby, Angel, we were treated kindly. We arevery satisfied with Jimmy and everything he did to make this process easy. We would highly recommend “Entrusted Pets Cremation” to anyone who has lost their “fur baby”. My husband was very touched by the paw print Jimmy had made for us.Thank again for your great customer service.
TRACY JAMES (Miss James)
when i lost my beloved boy, Entrusted Pets was so kid to me. Their fee was also lower than most providers, even the Az Humane Society was quite a bit more. i brought my pet to their facility and picked up his ashes 2days later. i would reccommend Entrusted Pets to family or friends without hesitation, they really helped me through a tough time, if i could give a hundred stars i would do so.
Audrey Snow
When our cat died suddenly and unexpectedly, we weren’t sure where to have her cremated. My husband and I called our veterinarian’s office and the staff there wasn’t very friendly or empathetic; they also didn’t seem very affordable. We called several other clinics and none of them seemed to care that we’d just lost a beloved member of our family—they just seemed to want our money. Not to mention, none of them do cremations themselves (they have you pay them and then they hand your pet over to a company that does).We selected Entrusted Pets because their staff (namely Jimmy) was really friendly and empathetic. They were also more affordable than all of the vet clinics we called. Our cat was tastefully placed on a cushion while we filled out a form, giving Entrusted Pets permission to cremate her. Jimmy made an impression of our cat’s paw in some clay and gave it us—something we weren’t expecting, but happily accepted.My only complaint is that Jimmy failed to contact us, to let us know that our cat’s cremains were ready for pick up. My husband and I could’ve picked her cremains up, a lot sooner, had he just called us. He made up for it by giving us a nicer urn, free of charge.
Steven Burns
Our beautiful baby girl - Gabriella who we loved for over 15yrs was euthanized after a steady decline in her health and quality of life. We called Jimmy and brought her the next day for cremation. JIMMY greeted us at the door and placed her in a room so we could say our goodbye, he gave us privacy and plenty of time to kiss her goodbye. Entrusted Pets was kind,professional and made a difficult time a little easier. Thank you for all the compassion you showed us and our beloved Gabriella
Tay Jones
Had a wonderful 1st time experience with Entrusted Pets. Jimmy's hospitality was amazing, and he provided the greatest customer service. He got to know us, comforted us, explained all the different options they have for cremation. He also made me a clay of my dog's paw-print to keep, along with the ashes. He helped us turn a very sad emotional situation into a comforting experience. 5 Stars, I recommend them to anyone. Thank you, Jimmy
Julie Stylinski
We were all heartbroken when my daughter’s dog, Bella, passed away suddenly. I can’t express enough gratitude for Benny, who was incredibly compassionate and empathetic both on the phone and in person. My second oldest son and I both agreed that Benny was nothing short of amazing. I’m so blessed to have found this place, especially at such a reasonable price! We received Bella’s remains exactly one week later. Highly recommended!
Jasmine Jackson
Ernesto was very compassionate and caring. I thank Patrick from Pet Project for connecting us. Now I will have my dog forever. I'm still grieving but I still have her body with me who I talk to daily and kiss. I thank you both. Merry Christmas. I'd recommend Entrusted Pets to anyone who has to say goodbye and meet at the rainbow bridge later on.
Leah Palacios
I cannot recommend this company enough they are truly incredible and caring people that genuinely are in the business to help say good bye to your loved ones in a beautiful way. I got my Shyla’s ashes back in a few days and I couldn’t be happier with how easy they made the process for me in my time of grief. Please choose them they really are the best and most affordable option for cremation.
Diana Robles
My sweet girl Lucky passed and I had to find a place to handle the next step. As I wanted to know my options, I called a few places before Entrusted Pets, but it wasn’t until I spoke to a staff member at EP that I felt at ease and truly understood. He was so kind and answered all my questions, was very transparent and clear about everything.When I arrived they knew they were expecting Lucky since I had called ahead and immediately offered a private room for us to have our last goodbye before handing her over.. they gave me the time I needed and were not pushy at all. Very understanding and sympathetic.Once I was ready, they took her to create the paw imprints and collect fur clippings, they came back to me to confirm I was okay with them and I must say it was all so beautiful.. it made me smile in my time of pain. I could see the care and effort they put into their work. - it’s in the details. 🥹🤍🫶I chose a witness cremation which is what I felt most comfortable with, because I could be present and take her remains home the same day. I watched her go in and I watched her come out.Lucky and I literally grew up together. We had been best friends since she was born in our home from another kitty we had, I was 9, that was 17 years ago, almost 18!! ❤️🩹 she was my companion through so much, we traveled together, she’d go on car rides with me.. we were just two peas in a pod, she was my wilderness explorer buddy.I promised Lucky we went in together and left together it only made sense. Personally I was so bonded to her that I couldn’t imagine leaving her and waiting to go pick her remains up. When I got quotes from other places for this type of cremation I began to feel I wouldn’t be able to keep that promise because financially it was so much and on top of vet bills.. I wasn’t sure how I was going to manage. Thank you so so much Entrusted Pets for making it possible for us to have that type of cremation at a reasonable price and with such high quality service.Thank you to both gentlemen who took care of my sweet girls last step.🐱🌸🤍 I appreciate the patience and kindness you both had with me in my grief, but most importantly the compassion and care you offered my most beloved Lucky.Definitely a bittersweet experience, through all the pain and grief, I couldn’t imagine a better outcome and service.Rest in Peace my sweet Lucky girl.🤍🐾
Megan Ames
I am deeply disappointed with Entrusted Pets this time. I have used their services for my other pets before and was always satisfied, but this experience has left me upset. I paid for an individual cremation and was told she would be cremated separately. However, I later learned she would be divided with others in the crematory, even though the slip I signed and paid for clearly states she would be alone.Additionally, I paid for an extra clay paw print, but one arrived broken, and both have her name spelled incorrectly. The paw print paper also has her name spelled wrong, although the name on her urn box and the bag she was returned in is correct. The imprinted paw prints cannot be fixed, and I am beyond frustrated.I’ve had such great experiences with them in the past, but this incident has been heartbreaking. After this, I can no longer recommend their services. 😭💔
Matt Shields
A few weeks ago, on a Saturday, my dog Honey passed away suddenly at the house. I was worried about what to do with her as the vet was closed until Monday. I found entrusted pets and called them when they opened Sunday morning. I was still processing what had happened and what needed to be done, as this was my first direct experience with losing a long-time pet. James was awesome. He was thoughtful, understanding, and accommodating and even made us laugh a couple of times while we were doing paperwork. While I hope to not have to use this service again for a very long time, I would highly recommend working with James and Entrusted Pets.
Ashley Nicole
Entrusted Pets made a very difficult situation very easy to navigate. My 9 year old rabbit passed away at home and when I called them the next day they let me know they could take him the same day. He was back to me within just a few days, custom urn and all. Everyone was extremely kind and professional and I would recommend them to anyone. As someone who works in the veterinary field, their prices are very reasonable
Leanna Brindley
I feel so lucky to have found this company. My experience was with James, who was a deeply comforting person to deal with in what was one of the worst times any pet owner has to experience. From the first phone call he treated both me and my cat Coffee with utmost respect and explained every step of the process very clearly so I could get exactly the service I wanted for her. I love that they are appointment only so that you never feel any pressure or undue anxiety and have their fulll attention to your every need. James assured me the cremation would occur quickly and he would make sure she was back with me asap. It took about 2 days and that's over a weekend. Very grateful for his professionalism and his timeliness. Not only was the service outstanding, the pricing was also the best I had found after looking at several competitors. While I hope I don't need their services again anytime soon, should I require them again I know that they will handle my pet with respect that is unparalleled. Thank you for making this experience as smooth and as pleasant as it could be.
Shelly Harris-Myers
We were absolutely devastated when our fur baby took her last breath.and the thought of what we had to do next was overwhelming and heart wrenching. I called our veterinarian and several others as well as multiple pet crematoriums feeling so hollow and devoid of any care from them over our loss. We were just another customer they needed to get in and get out. I absolutely could not get over their abrupt, matter of fact responses to our loss. I came across Entrusted Pets, 45 minutes away, but when Nancy answered the phone she was sympathetic and considerate of our devastating loss. We scheduled our fur baby that day and they had her ready the next day to come home. Jimmy was absolutely the most considerate and understanding professional that I have had the pleasure of meeting. Knowing he and Nancy took care of our fur baby brought me overwhelming comfort in a terrible situation. I cannot begin to impress enough upon anyone who has to go through this to contact Entrusted Pets for your goodbyes to your fur baby. They are professional, sympathetic, understanding and their overall kindness is above and beyond. Thank you Nancy and Jimmy for caring for our fur babies final goodbye.
mikayla hicks
My Layla girl passed away January early in the morning we were able to get an appointment to bring her in later on that day. It was a very hard day for me but I highly recommend this place for anyone needing this service. It was much more affordable than a place I had went a few years back for my other fur baby Jake. Very nice people and the pas prints are absolutely BEAUTIFUL. brought me to tears seeing my Layla girls name on it 🤍 HIGHLY HIGHLY recommend. All the love and hugs to people reading this looking for a cremation place.
April Rogers
I was super pleased with the service from the people there!! The prices are really reasonable and to be honest they can’t be beat! $135 private cremation and $105 cremation with one other animal but done separately so you only get your animals remains! The room I was in to say goodbye was very nice and it smells so good as soon as you walk in! He really sat there and listened to me too even though I know he hears a lot of stories I felt that he truly cared!! If I could give 1,000 stars I would! I highly recommend going here in your time of sorrow! You’ll walk out feeling at least a little better knowing your fur baby is in great caring hands!I will update when I get the my fur baby back with me after the work is done!
jessica matos
I've had a great experience here. Nancy made scheduling an appointment extremely easy, she was extremely polite and respectable and cares about who walks in. Jimmy was polite and nice when I went to picture up my fur baby. I highly recommend Entrusted Pets and will use their services again if I need to anytime in the future.
Patty Earnest
Entrusted Pets went above and beyond in providing comfort and support upon my Chihuahua's passing. I have seen this service in full operation and recommend it highly, if you experience the sad loss of your furbaby. From the first discussion. they have been very patient as well as understanding. The owner Jimmy Ahearne, meets with those who are new to the area and need travel directions. Nancy meets you at the door to welcome you to the facility. Since I am in the pet service and have seen a number of kids over the years, I can tell you firsthand that this is the best of its kind. My Sympathy.Patty EarnestPatty's Pampered Pet Sitting
Brayden Gunnell
Overall, I would recommend. I called Joe in the morning about getting my cat cremated and he said he would have his son Ryan call me with an arrangement to drop her off. I was able to meet Ryan and drop her off the same day, and while Ryan said it may take a few days, she was ready the next day. Great service and nothing but polite throughout the entire experience. I would use them again, though hopefully I won't have to for a long time.
Billie Frank
The service at Entrusted Pet Cremation was very affordable and straightforward. During this extremely difficult time point in my life the staff was very friendly and compassionate. I appreciated their kindness and am satisfied with the choice of using them and will use again if ever needed.
Xavier England
Absolutely amazing service. I lost my beloved dog over the weekend and this was the only place open on Sunday. The guy was super nice and compassionate. He offered to pick my dog up and do the cremation the same day. Then he kindly dropped him off this morning and I couldn't be happier with the service. If you ever lose a pet I would highly recommend this place. Thank you so much for your help and amazing service.
Carianne Paliotto
We lost our dog in the middle of the night, I called over 20 places and left messages. This place called me back 2 hours before they were even open. The owner was nice and so accommodating with the loss of our dog. I highly recommend this place to anyone!
Only Truthnohate
Losing my Min Pin was extremely and is extremely difficult even now, JIMMY IS AN ANGEL - He is one of those rare individuals that still cares.... Thank You Jimmy for making things a little easier.....YES I HIGHLY RECOMMEND going to Entrusted Pet , Their Facility is gorgeous and private , they are genuine and sincere , they are reasonably priced with lots of beautiful options. Their Customer Service and attention to detail is bar none the BEST IN ARIZONA * * * * * * 6 stars!
Alicia Carrillo Rassavong
I highly recommend Entrusted Pets and their affiliations. Jimmy was very professional and made sure to make everything comfortable when my pet passed away on a Sunday. Pricing is very reasonable and accurate for the services. They go above and beyond for your pet when it’s that time.
I am Jim Smith
Extremely affordable but more than that, a great place to take your pets. Jimmy was very nice, cordial and patient. The place is very nice with a lot of options to memorialize your furry family member. I highly recommend them because of the way they handled everything but I do need to mention pricing again...much more reasonable than other places. Thank you for taking care of Chewy for us, we really appreciate it.
Linda Lee
I went through entrusted pets to have my malinois cremated, and will forever choose to entrust them for any others I do as well. Not only did they have much better pricing than the competitive businesses, but the customer service alone was outstanding! They were all amazing, from the moment I pulled into the parking lot someone was there greeting me at my vehicle, and offered to grab her from my vehicle for me. The attendant helping me inside was also wonderful and very informative, as well as patient with myself and my kids who couldn't help themselves but touch everything. Because I was having so much going on with work and life, I couldn't find time to get down there to pick her up, so they even offered to have her brought to me wherever I wanted. Definitely recommend this place to anyone who wants to cremate their beloved pets!
travis henry
I recommend this place! Did an awesome job for our hamster. Priced right for his size. They were so sweet to him. Took great care and love while they had him.
H S
This review is long overdue. It took a little time before I was comfortable writing this after letting go our dog Houston in March 2019.I cannot say how grateful we were to find Entrusted Pets. Jimmy and Sara were amazing! Jimmy was very accommodating and scheduled us for a private cremation on a Saturday. It was very important to us that we care for Houston in this life and the afterlife. We were allowed to witness the whole process. He went above and beyond to get us the closure we needed. He and his staff were respectful, compassionate, and never rushed us. They provided us with a paw print and returned Houston to us that day. It was a very difficult time but Jimmy and his staff definitely made it easier. I suggest you talk to Jimmy and tour the facilities. You will be at ease and know that your pet is in good hands. Thank you for taking care of us and Houston.
Shelby Priest
Entrusted pets was amazing! One of our kittens did not make it, my family and myself were devastated. We called some local places near to home and were told some outrageous pricing to cremate a kitten who weighed maybe 1 pound and that is being generous.. Entrusted Pets has great pricing, and a staff with empathy who will share your broken heart. I didn't catch his name but the man with the tattoos was the sweetest person I ever met (absolutely incredible). Trusting Entrusted pets was the easiest part of losing such a sweet soul. So worth the hour drive. From the Thomas Family RIP Milo.
Alex Swindle
Obviously no one wants to need their services, but I could not have been happier with how kind, respectful, and genuinely wonderful Entrusted Pets was when I had to bring my dog in to be cremated. Super reasonable rates, same-day appointments, and, most importantly, truly kind when it came to saying goodbye to my dog. I can't recommend them highly enough.
Jonetta Davey
We lost our precious kitty, Angel, suddenly and quickly. From the time we made the phone call to Entrusted Pests Cremation to the time we picked up our fur baby, Angel, we were treated kindly. We arevery satisfied with Jimmy and everything he did to make this process easy. We would highly recommend “Entrusted Pets Cremation” to anyone who has lost their “fur baby”. My husband was very touched by the paw print Jimmy had made for us.Thank again for your great customer service.
TRACY JAMES (Miss James)
when i lost my beloved boy, Entrusted Pets was so kid to me. Their fee was also lower than most providers, even the Az Humane Society was quite a bit more. i brought my pet to their facility and picked up his ashes 2days later. i would reccommend Entrusted Pets to family or friends without hesitation, they really helped me through a tough time, if i could give a hundred stars i would do so.
Audrey Snow
When our cat died suddenly and unexpectedly, we weren’t sure where to have her cremated. My husband and I called our veterinarian’s office and the staff there wasn’t very friendly or empathetic; they also didn’t seem very affordable. We called several other clinics and none of them seemed to care that we’d just lost a beloved member of our family—they just seemed to want our money. Not to mention, none of them do cremations themselves (they have you pay them and then they hand your pet over to a company that does).We selected Entrusted Pets because their staff (namely Jimmy) was really friendly and empathetic. They were also more affordable than all of the vet clinics we called. Our cat was tastefully placed on a cushion while we filled out a form, giving Entrusted Pets permission to cremate her. Jimmy made an impression of our cat’s paw in some clay and gave it us—something we weren’t expecting, but happily accepted.My only complaint is that Jimmy failed to contact us, to let us know that our cat’s cremains were ready for pick up. My husband and I could’ve picked her cremains up, a lot sooner, had he just called us. He made up for it by giving us a nicer urn, free of charge.
Steven Burns
Our beautiful baby girl - Gabriella who we loved for over 15yrs was euthanized after a steady decline in her health and quality of life. We called Jimmy and brought her the next day for cremation. JIMMY greeted us at the door and placed her in a room so we could say our goodbye, he gave us privacy and plenty of time to kiss her goodbye. Entrusted Pets was kind,professional and made a difficult time a little easier. Thank you for all the compassion you showed us and our beloved Gabriella
Tay Jones
Had a wonderful 1st time experience with Entrusted Pets. Jimmy's hospitality was amazing, and he provided the greatest customer service. He got to know us, comforted us, explained all the different options they have for cremation. He also made me a clay of my dog's paw-print to keep, along with the ashes. He helped us turn a very sad emotional situation into a comforting experience. 5 Stars, I recommend them to anyone. Thank you, Jimmy
icthruu2003 Apryle
2 of my fur babies Charlie and Peewee and our duck Linda were attacked and killed. This was very traumatizing to find. My poor babies.I took them to Entrusted to have them cremated , I was a total mess.I have never been treated with such respect and care ever..Nancy and Jimmy were so remarkably kind and patient with me.If you lose a furry family member, go to Entrusted pets. I guarantee they will make your experience so much easier on your heart.
Casey Diaz
Thank you so much to Nancy and the team. We didn't have an appointment but you got us right in and helped us with Ernie. You were absolute blessings to a terrible day. The prices are perfect and Ernie is the second dog you have helped us with. We don't hope to need your service often but so glad you are available.
Reyna Torres
Jimmy took care of us in our time of need. Nibbles passed away in the morning, and they were more than accomindating. We were able to reunite with our beloved nibbles the following day. I would recommend Entrusted Pets to anyone that needs their services in their time of need.
joe cool
I contracted Entrusted Pets to handle my dogs cremation in late June '22 in which I paid extra for an engraved wooden urn .After never receiving the urn I called and tried to leave a voice message but the mailbox was full. Now over 3 months later I have yet to receive the urn from this circus of an operation. Go anywhere else and you'll probably actually get what you paid for.
Chris J
Called to ask about cremating my dog & he asked if I wanted to keep the ashes?? Didn’t really seem to care about what I was saying should be more sympathetic for someone who’s just lost there loved best friend.
Stan Sizemore
I loved my little girl . She passed away one night in her sleep, I really do miss her. When things like this happen , you have to face what's next . I called several cremation services , the pricing and services were all overboard. When I got in touch with entrusted pet, they were nice and reasonable and very accommodating on services. I really can't say enough as to their kindness and caring . I mostly dealt with Jimmy Ahearne and altho I was having a bad day he made me and my wife feel comfortable and intrusted as to the things that had to be done . If you find yourself in need of these services I don't think you will find a better place anywhere. They are very good caring people. Thanks again Jimmy,Peter,and ( Lorie?) Stan Sizemore,Tiny's Dad.
Phillip Young
Jimmy was amazing and compassionate. When our little Kiwi passed, we were distraught, but Jimmy made thay rough time easier with true and sincere empathy. I just lost my Ginger this morning and I won't entrust her to anyone but Jimmy and Entrusted Pets. Thank you for being wonderful people in terrible times.
Rebekah English
Their services cost half of what their competitors charge. The two individuals I interacted with were extremely kind and very considerate. They showed genuine concern and the process was quick and easy. I'm not sure what I would have done if I hadn't found such a compassionate place to leave my sweet kitty cat.
Derek Beach
These are trustworthy people with the highest integrity. I’ve used this service 4 times without hesitation. Jimmy always makes me cry with the plaster paw print provided. Good people to call when your pet dies.
susie dymoke
I was so very reassured and happy with the compassion, respect and calm professionalism shown to me and my much-beloved Sissy. Her remains were taken to Pinnacle Peak office of Messinger Mortuary for me to pick up just a day later, which saved another long drive at a very emotional time. Both locations showed real understanding and compassion for the recent and sudden loss of my sweet pet. Thank you.
Christine Colburn
Jimmy was companionate from the time I called. It was a Saturday later afternoon on 4th of July weekend 2016. Our dog passed and our vet was closed along with out vet hospital in Maricopa, Az. Jimmy stayed a little late so that we could take our K9 Nikka to be dropped off. We drove an extra distance since the reviews were amazing. The cost of cremation was doable and the kindness & understanding was truly remarkable. Crematories closer to us had poor reviews and wanted to make sure our girl was treated with the utmost respect. Thank you, Jimmy!! 🐾
Nanette Kenyon
We have lost many pets over the years. We have always entrusted them to Entrusted Pet Cremation Services. The staff has always been compassionate, caring and respectful in a very difficult time in our lives when we have lost our fur babies.
Russ
Joe Ashford was the consummate professional. We held a witness cremation for our beloved dog and Joe was empathetic and caring, giving us the time we needed and explaining the process. Our situation exemplifies their professionalism and caring as we found ourselves in sudden situations twice before and they answered the telephone immediately or called back shortly. They explained what they could do to help us and offered multiple options. Entrusted Pet is run by professionals and provide dignified caring service.
Marc Stephens
From the initial phone call which was on a Saturday morning was very helpful, professional, and very considerate of our needs. I would like to thank the entire staff of entrusted pets. I will never patronize another service than them. I would not hesitate to recommend them to anyone I know in such a trying time. Thank you Entrusted Pets!
Percival Sergeant
Jimmy came in early on a Sunday morning when our cat passed away...he was extremely professional and helped reassure my children that she would be taken care of. He answered every question we had, and helped us with a payment plan. In a time of need, I was very grateful we came here.
Spencer Dolk
The staff here are true heros when it comes to this profession. They are incredibly helpful in situations from small-scale to the short notice and dire. I can say from my personal experience when they lent a kind and helping hand in a time where my own family would not, they are the people you want to handle your beloved passed pets.
Dawn Pearson
I have had 2 pets cremated here . The staff is compassionate, helpful never rush you. I will use this service for all of my pets and highly recommend them, they will even pickup your deceased pet and deliver the ashes back to you if you would like
Abe
Amazing service when we cremated our dog back in April. They were very patient with us as we said our goodbyes. Thank you for everything.
Dawna Nichols
They are friendly and very sympathitic! They do exactly what you want and they they show they care!! I drove 3 hours to take my lil fur baby Rowdy to them n they had him ready for me the sane day so i can take him back home with me!! I highly recommend Entrusted pets, they are awesome!! Thank you to all ur employees!!
Priscilla Otero
From the moment I called (before opening hours) Jimmy was compassionate, courteous and professional. He was patient and kind which helped me through my difficult time. I would HIGHLY recommend this facility and couldn't have asked for a better experience. Thank you.
April Rogers
I was super pleased with the service from the people there!! The prices are really reasonable and to be honest they can’t be beat! $135 private cremation and $105 cremation with one other animal but done separately so you only get your animals remains! The room I was in to say goodbye was very nice and it smells so good as soon as you walk in! He really sat there and listened to me too even though I know he hears a lot of stories I felt that he truly cared!! If I could give 1,000 stars I would! I highly recommend going here in your time of sorrow! You’ll walk out feeling at least a little better knowing your fur baby is in great caring hands!I will update when I get the my fur baby back with me after the work is done!
jessica matos
I've had a great experience here. Nancy made scheduling an appointment extremely easy, she was extremely polite and respectable and cares about who walks in. Jimmy was polite and nice when I went to picture up my fur baby. I highly recommend Entrusted Pets and will use their services again if I need to anytime in the future.
Patty Earnest
Entrusted Pets went above and beyond in providing comfort and support upon my Chihuahua's passing. I have seen this service in full operation and recommend it highly, if you experience the sad loss of your furbaby. From the first discussion. they have been very patient as well as understanding. The owner Jimmy Ahearne, meets with those who are new to the area and need travel directions. Nancy meets you at the door to welcome you to the facility. Since I am in the pet service and have seen a number of kids over the years, I can tell you firsthand that this is the best of its kind. My Sympathy.Patty EarnestPatty's Pampered Pet Sitting
Brayden Gunnell
Overall, I would recommend. I called Joe in the morning about getting my cat cremated and he said he would have his son Ryan call me with an arrangement to drop her off. I was able to meet Ryan and drop her off the same day, and while Ryan said it may take a few days, she was ready the next day. Great service and nothing but polite throughout the entire experience. I would use them again, though hopefully I won't have to for a long time.
Billie Frank
The service at Entrusted Pet Cremation was very affordable and straightforward. During this extremely difficult time point in my life the staff was very friendly and compassionate. I appreciated their kindness and am satisfied with the choice of using them and will use again if ever needed.
Xavier England
Absolutely amazing service. I lost my beloved dog over the weekend and this was the only place open on Sunday. The guy was super nice and compassionate. He offered to pick my dog up and do the cremation the same day. Then he kindly dropped him off this morning and I couldn't be happier with the service. If you ever lose a pet I would highly recommend this place. Thank you so much for your help and amazing service.
Carianne Paliotto
We lost our dog in the middle of the night, I called over 20 places and left messages. This place called me back 2 hours before they were even open. The owner was nice and so accommodating with the loss of our dog. I highly recommend this place to anyone!
Only Truthnohate
Losing my Min Pin was extremely and is extremely difficult even now, JIMMY IS AN ANGEL - He is one of those rare individuals that still cares.... Thank You Jimmy for making things a little easier.....YES I HIGHLY RECOMMEND going to Entrusted Pet , Their Facility is gorgeous and private , they are genuine and sincere , they are reasonably priced with lots of beautiful options. Their Customer Service and attention to detail is bar none the BEST IN ARIZONA * * * * * * 6 stars!
Alicia Carrillo Rassavong
I highly recommend Entrusted Pets and their affiliations. Jimmy was very professional and made sure to make everything comfortable when my pet passed away on a Sunday. Pricing is very reasonable and accurate for the services. They go above and beyond for your pet when it’s that time.
I am Jim Smith
Extremely affordable but more than that, a great place to take your pets. Jimmy was very nice, cordial and patient. The place is very nice with a lot of options to memorialize your furry family member. I highly recommend them because of the way they handled everything but I do need to mention pricing again...much more reasonable than other places. Thank you for taking care of Chewy for us, we really appreciate it.
annalee granados
they have helped me twice with getting my dogs cremated. they’ve always been so nice and helpful. they give you some time with your pet until you are ready for it to get cremated.
KoreaSalami
They were very kind and I am grateful to have my little guy's ashes and pawprints ❤️
Mark Zuehlke
Jimmy, gave use comfort in the time of loss of our beloved Muffin. Very professional Highly recommend Entrusted Pets in one's time of need!
bigpebble
My 18 yr old boy was cremated in a private witnessed ceremony at Entrusted Pets. Having never been through the process they explained what to expect at each step of the way and made a tough day special.
Bradley Balser
This is my 2nd experience with entrusted pets. The facility is clean and the staff is kind. If you are looking for this service this is the place!! Thank you Entrusted Pets! Sincerely appreciate your service.
Pinki Dhillon
This place is wonderful. They are compassionate and respectful. Jimmy was understanding and treated my cat with grace and dignity.
holly vanotti
The staff was really nice, it was exactly the price they told me, I had my baby back the next day, the staff was respectful and made a sad moment turn into a wonderful memory I can keep forever, I would recommend them to anyone. Thank you for the wonderful experience.
Kandy Pens
A true class act of a company. Ernesto was incredibly empathetic. I could not have asked for a better experience.
Krista McKinney
Entrusted pets makes a hard experience much easier. They have a lovely space for a final farewell for your pet and the staff is so kind.
Alisa Carvalho
We lost our Russy today and jimmy took good care of us we left knowing our baby was in good hands and a few hrs later called and said his ashes were ready for pick up thx jimmy.
icthruu2003 Apryle
2 of my fur babies Charlie and Peewee and our duck Linda were attacked and killed. This was very traumatizing to find. My poor babies.I took them to Entrusted to have them cremated , I was a total mess.I have never been treated with such respect and care ever..Nancy and Jimmy were so remarkably kind and patient with me.If you lose a furry family member, go to Entrusted pets. I guarantee they will make your experience so much easier on your heart.
Casey Diaz
Thank you so much to Nancy and the team. We didn't have an appointment but you got us right in and helped us with Ernie. You were absolute blessings to a terrible day. The prices are perfect and Ernie is the second dog you have helped us with. We don't hope to need your service often but so glad you are available.
Reyna Torres
Jimmy took care of us in our time of need. Nibbles passed away in the morning, and they were more than accomindating. We were able to reunite with our beloved nibbles the following day. I would recommend Entrusted Pets to anyone that needs their services in their time of need.
joe cool
I contracted Entrusted Pets to handle my dogs cremation in late June '22 in which I paid extra for an engraved wooden urn .After never receiving the urn I called and tried to leave a voice message but the mailbox was full. Now over 3 months later I have yet to receive the urn from this circus of an operation. Go anywhere else and you'll probably actually get what you paid for.
Chris J
Called to ask about cremating my dog & he asked if I wanted to keep the ashes?? Didn’t really seem to care about what I was saying should be more sympathetic for someone who’s just lost there loved best friend.
Stan Sizemore
I loved my little girl . She passed away one night in her sleep, I really do miss her. When things like this happen , you have to face what's next . I called several cremation services , the pricing and services were all overboard. When I got in touch with entrusted pet, they were nice and reasonable and very accommodating on services. I really can't say enough as to their kindness and caring . I mostly dealt with Jimmy Ahearne and altho I was having a bad day he made me and my wife feel comfortable and intrusted as to the things that had to be done . If you find yourself in need of these services I don't think you will find a better place anywhere. They are very good caring people. Thanks again Jimmy,Peter,and ( Lorie?) Stan Sizemore,Tiny's Dad.
Phillip Young
Jimmy was amazing and compassionate. When our little Kiwi passed, we were distraught, but Jimmy made thay rough time easier with true and sincere empathy. I just lost my Ginger this morning and I won't entrust her to anyone but Jimmy and Entrusted Pets. Thank you for being wonderful people in terrible times.
Rebekah English
Their services cost half of what their competitors charge. The two individuals I interacted with were extremely kind and very considerate. They showed genuine concern and the process was quick and easy. I'm not sure what I would have done if I hadn't found such a compassionate place to leave my sweet kitty cat.
Derek Beach
These are trustworthy people with the highest integrity. I’ve used this service 4 times without hesitation. Jimmy always makes me cry with the plaster paw print provided. Good people to call when your pet dies.
susie dymoke
I was so very reassured and happy with the compassion, respect and calm professionalism shown to me and my much-beloved Sissy. Her remains were taken to Pinnacle Peak office of Messinger Mortuary for me to pick up just a day later, which saved another long drive at a very emotional time. Both locations showed real understanding and compassion for the recent and sudden loss of my sweet pet. Thank you.
Ted Evers
Very caring and empathetic. Showed great respect in handling the remains. Provided exact services discussed and understood the loss of part of the family. Great people.
Andrew Nortrup
Absolute amazing service and so professional. Very understanding, compassionate, and patient. Will never go anywhere else when these terrible times happen.
Rosy Montoya
Third time using them. I like that they give me the option to pay when I pick up the ashes.
Rajs Nehajak
Time after time these guys show why they’re the best in the valley! Highly recommended and trusted
Mark Guzman
I highly recommend their services, Jimmy was frendly, caring and he really helped to make a difficult situation easier to get through.
Dena Rust
Entrusted Pets took loving care of my Abby and I would recommend them to anyone who has suffered the loss of a special pet.
Monica Arispe
Could of not ask for more they treated us amazing on my tostadas cremation jimmy was great on helping us with r loss❤️🐶
Phillip Esquivel
This place cares. Look no further.
YOUNGGOD GHOST
Was very helpful and very polite and had extremely great customer service
Jacoba Johnson
Kind and caring people to care for your pets cremation.
Christine Colburn
Jimmy was companionate from the time I called. It was a Saturday later afternoon on 4th of July weekend 2016. Our dog passed and our vet was closed along with out vet hospital in Maricopa, Az. Jimmy stayed a little late so that we could take our K9 Nikka to be dropped off. We drove an extra distance since the reviews were amazing. The cost of cremation was doable and the kindness & understanding was truly remarkable. Crematories closer to us had poor reviews and wanted to make sure our girl was treated with the utmost respect. Thank you, Jimmy!! 🐾
Nanette Kenyon
We have lost many pets over the years. We have always entrusted them to Entrusted Pet Cremation Services. The staff has always been compassionate, caring and respectful in a very difficult time in our lives when we have lost our fur babies.
Russ
Joe Ashford was the consummate professional. We held a witness cremation for our beloved dog and Joe was empathetic and caring, giving us the time we needed and explaining the process. Our situation exemplifies their professionalism and caring as we found ourselves in sudden situations twice before and they answered the telephone immediately or called back shortly. They explained what they could do to help us and offered multiple options. Entrusted Pet is run by professionals and provide dignified caring service.
Marc Stephens
From the initial phone call which was on a Saturday morning was very helpful, professional, and very considerate of our needs. I would like to thank the entire staff of entrusted pets. I will never patronize another service than them. I would not hesitate to recommend them to anyone I know in such a trying time. Thank you Entrusted Pets!
Percival Sergeant
Jimmy came in early on a Sunday morning when our cat passed away...he was extremely professional and helped reassure my children that she would be taken care of. He answered every question we had, and helped us with a payment plan. In a time of need, I was very grateful we came here.
Spencer Dolk
The staff here are true heros when it comes to this profession. They are incredibly helpful in situations from small-scale to the short notice and dire. I can say from my personal experience when they lent a kind and helping hand in a time where my own family would not, they are the people you want to handle your beloved passed pets.
Dawn Pearson
I have had 2 pets cremated here . The staff is compassionate, helpful never rush you. I will use this service for all of my pets and highly recommend them, they will even pickup your deceased pet and deliver the ashes back to you if you would like
Abe
Amazing service when we cremated our dog back in April. They were very patient with us as we said our goodbyes. Thank you for everything.
Dawna Nichols
They are friendly and very sympathitic! They do exactly what you want and they they show they care!! I drove 3 hours to take my lil fur baby Rowdy to them n they had him ready for me the sane day so i can take him back home with me!! I highly recommend Entrusted pets, they are awesome!! Thank you to all ur employees!!
Priscilla Otero
From the moment I called (before opening hours) Jimmy was compassionate, courteous and professional. He was patient and kind which helped me through my difficult time. I would HIGHLY recommend this facility and couldn't have asked for a better experience. Thank you.
Carina Cuevas
Very friendly and caring
Lucy C Aguirre
Amazingly thoughtful people.
SUZI WATSON
Kacia Maddox
Soraida Pym
Wonora Lane
Jessica Polley
Karina Martinez