All Pets Great & Small Cremation Service

Pet Cremation in Mesa, Arizona

Empathetic Staff Fair Pricing Quick Ash Return
Staff Inconsistency Urn Dissatisfaction Lack of Compassion
4.7 95 reviews

Customer Reviews

Customer Reviews Summary

All Pets Great & Small Cremation Service is highly praised for their compassionate and professional service during a difficult time. Many customers express gratitude for the care shown to their pets and the support provided to grieving families. However, there are some negative experiences reported, particularly regarding staff interactions and inconsistencies in service quality.

Angela Beckley

Angela Beckley

3 months ago

I can't thank Andy enough helping us with our sweet Sheriff. As devastating it is to lose a pet that's part of your family is very hard. We don't think of losing our pets and when it happen to us Andy showed so much compassion and care. Dropping Sheriff off was the hardest part we had to do knowing that was our last time we would spend with him. Andy allowed us to have our time to grieve and say our last goodbye. Andy and the staff at All Pets treated us with care and comfort. It's still hard for our family for the loss of Sheriff and knowing he was taking good care of make us feel better. Thank you so much for all you do and thank you so much for the card we received, we really can't thank you guys enough for the service you provide for our furr babies.

Annie Klinger

Annie Klinger

a week agoNew

Pretty unamused... Front desk person was incredibly cold and businesslike. With genuine sincerity, please work on your people skills. This is a very sad time for people.The urn says "cremated on" instead of his death date..? What does that even mean...? Why would I rather his cremation date instead of the day he passed?Feeling frustrated and more sad than necessary.The follow up gentleman was thoughtful when telling us our doggie was ready to come home. That was the only positive experience.Unfortunately, I couldn't dare recommend this place to someone who is about to lose their beloved pet.

Lance Motta-Vilensky

Lance Motta-Vilensky

5 months ago

We had our precious girl Soda Pop cremated today, using the Private/Witness Cremation service. Jeff was professional and empathetic, and he allowed us to take all the time that we needed to get through the process. He made us feel like our pet and us really mattered to him. We're extremely grateful to him for helping us during this difficult time.Lance & Lee

Jaz

Jaz

2 months ago

No one wants to come here but I appreciate how helpful they are. My elderly cat Mr Tom Tom suddenly passed away in the evening and I brought him here the next morning. They were very compassionate and even saved some of his fur and whiskers for me when I requested. I received him back within a few days and I appreciate that they remembered who I was when I immediately came in. I really appreciate their service in helping me take care of my beloved Mr Tom Tom.

Business Hours & Maps

Sunday Closed
Monday 9:00 - 17:00
Tuesday 9:00 - 17:00
Wednesday 9:00 - 17:00
Thursday 9:00 - 17:00
Friday 9:00 - 17:00
Saturday Closed